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Hi, I know there are a few thread discussing about the screen where black line or so call dead pixel can be seen.
I bought the first batch Galaxy Note in Malaysia (it comes with a free Samsung case). I can clearly see dark smudges on the display especially with gray and green background. I brought it to the service centre and made some comparison with another unit (the technician's) and it displays the same dark smudges by at different intensity. This unit is the first batch Galaxy Note too.
Anyway I got the screen replaced and the new screen has no such dark smudges. The question here is, do all first batch units have this problem?
LoL, today is 14th day since I gave my Note to service center due to incorrect gamma and black clipping. Still no information, no response for my yesterday e-mail. I must admit that I noticed such problem too but it was so slight compared to bad gamma that I did not considered it as a real problem. How long did your repair took? According to Polish law if I don't get any information today I will have a right to full refund. ****ing fags, I hate that country. Always that same. Never better.
Probably not all first batch units have that problem. However there are so many variables. I know a bit of Manufacturing systems. Technological Engeneers probably have setup tech process wrongly. If the QRQC worked correctly they fixed that problem and there will be no further Notes with screen problems. It's always a matter of time to setup process the most flawlessly.
programatix said:
Hi, I know there are a few thread discussing about the screen where black line or so call dead pixel can be seen.
I bought the first batch Galaxy Note in Malaysia (it comes with a free Samsung case). I can clearly see dark smudges on the display especially with gray and green background. I brought it to the service centre and made some comparison with another unit (the technician's) and it displays the same dark smudges by at different intensity. This unit is the first batch Galaxy Note too.
Anyway I got the screen replaced and the new screen has no such dark smudges. The question here is, do all first batch units have this problem?
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Click to collapse
For what i know. Some screens have those dark smudges more visible then others, mine had noticeable smudges in gray and white backgrounds only with lowest set brightness. Nothing too annoying for me... There are some example photos on the forum that i found not acceptable though...
On the other hand, this weekend found an entire line of dead pixels in my note's screen!! Oh well. Just sent it for repair and might take 3 weeks...
Here in Malaysia, it normally takes 3 days to for the service. However, I think due to the recent Chinese New Year, it took 1 week for them to get their hand on the replacement screen. They let me have my Note while waiting for the part to arrive. It took less than 1 hour to replace the screen.
Btw, just to express it again, the new screen is dark smudges free.
I had my screen replaced on the spot too. Screen had smudges and they replaced it within the hour. Thumbs up to Samsung Malaysia.
Yes I know there have been other posts about this but this one is a little different, or at least not one that I have seen before.
I've taken a long exposure shot of my Note II in the dark with my DSLR to show the spots on the screen when it is black. I've only noticed them with my eyes when actually trying to look for them by turning all the lights off and waiting til my eyes adjust to seeing nothing so they don't bother me at all but thought it was interesting anyway.
My galaxy s2 had that ... but my notes screen is perfect ... Blahhhhhhhhhh that sucks man it's just luck of the draw
Sent from my SGH-T889 using xda premium
Like I say I never notice it when actually using the phone so really not bothered by it. I prefer what I have with the really dark blacks to the LCD on my last phone which was nowhere near black.
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AOMLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
My S2 had that problem. I haven't noticed anything like that for my Note 2 under any lighting conditions. I've been looking by forcing gray backgrounds and using stuff like screen filter to reduce dimness. Still looks good!
Mine Note 2 has a big spot on the upper right hand side of the screen
zion12 said:
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AMOLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
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Click to collapse
I assume its completely normal as there are a lot of people who faced this Black spot thingy, I bought my Note 2 three days ago and yesterday I noticed a big black spot on screen, but its only visible in a completely dark environment with pitch black picture on my phone.. It doesn't affect my experience with note 2 in any way, but still we want 100% perfect screen when we pay such a huge amount. Btw I bought it from local store at Chandigarh,India and the box says made in Vietnam.
PS:- As AMOLED screens are really thin, May be some glue accumulated on the back of the screen is the reason for these spots. And it is completely normal as If it were a defect it wouldn't be on almost every screen.
zion12 said:
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AOMLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
Click to expand...
Click to collapse
i also had black dots on screen and bubbles under the glass.service center replaced the display and now the black dots relocated to different locations but bubbles are gone.
i bought from kolkata. i would suggest not to take your phone to service center as they added 15-20 scratches to back cover , 4-5 dents to metal lining on side and 3-4 scratches to new display.Samsung service center in india doesn't know how to handle cellphones.They did this to multiple people.
This is an extreme case of OCD. All amoled screens have this issue. The fact that you need to try so hard to find it is why it is consisted acceptable for what you otherwise get with an amoled screen.
Sent from my GT-N7100 using xda app-developers app
you just in too dark room watching too dark screen
D4rkShadow said:
i also had black dots on screen and bubbles under the glass.service center replaced the display and now the black dots relocated to different locations but bubbles are gone.
i bought from kolkata. i would suggest not to take your phone to service center as they added 15-20 scratches to back cover , 4-5 dents to metal lining on side and 3-4 scratches to new display.Samsung service center in india doesn't know how to handle cellphones.They did this to multiple people.
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Click to collapse
Yeah, Samsung India is not up to the mark in providing customer satisfaction and as you mentioned that how they handled your device, is the reason why am just dealing with this spot issue. its still better to have those spots then these scratches and dents.
Samsung should replace the handset itself if its not more then one month old, not just the display.
Had a long vertical 'Black Line" after the 'Samsung' Logo and it went from one end to the other end. It was noticeable during the startup screen of Grand Theft Auto III and on certain colors, eg: Grey. Several other black dots were around the screen as well.
Sold it off and bought another Note2. So far it's perfect
miura, this is one of the flaws with amoled, try getting it exchanged
also, you seem to have the vertical line issue too
dark spots
ishaan_chd88 said:
I assume its completely normal as there are a lot of people who faced this Black spot thingy, I bought my Note 2 three days ago and yesterday I noticed a big black spot on screen, but its only visible in a completely dark environment with pitch black picture on my phone.. It doesn't affect my experience with note 2 in any way, but still we want 100% perfect screen when we pay such a huge amount. Btw I bought it from local store at Chandigarh,India and the box says made in Taiwan.
PS:- As AMOLED screens are really thin, May be some glue accumulated on the back of the screen is the reason for these spots. And it is completely normal as If it were a defect it wouldn't be on almost every screen.
Click to expand...
Click to collapse
I had this same issue and im thinking that it might be a component that touches the screen below.
Let me ask you all a simple question, Where are your Note 2's Made? You find this information by removing the battery cover and checking on the white sticker behind your phone. Let me know, as this can suggest something.
senechaux06 said:
I had this same issue and im thinking that it might be a component that touches the screen below.
Click to expand...
Click to collapse
We don't know actually what it really is, but it is considered as normal in AMOLED manufacturing criteria.
Its annoying when you see it, but it doesn't affect screen or device in any way, So, am living with it. As its only visible in dark room with pitch black or some grey shade screen.
^^^^ where is your note made in?
winlinmac001 said:
Let me ask you all a simple question, Where are your Note 2's Made? You find this information by removing the battery cover and checking on the white sticker behind your phone. Let me know, as this can suggest something.
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Click to collapse
After removing the back cover and battery, Made by Samsung , nothing else. But on the actual Box it was printed "made In Taiwan".
Made in Taiwan? First time reading this...
ishaan_chd88 said:
After removing the back cover and battery, Made by Samsung , nothing else. But on the actual Box it was printed "made In Taiwan".
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Click to collapse
winlinmac001 said:
Made in Taiwan? First time reading this...
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Click to collapse
Oh! sorry not Taiwan, its Made in Vietnam... lol I was out of mind
Hi,
Dropping my phone was the worst thing that could happen with my phone.
I found someone who would do the screen replacement and after nearly two months he finally returned the phone two me.
At first glance it seemed ok but closer inspection have shown me that:
- the panel used was JDI instead of LGD so a japanese panel instead of the 'original' LG
- serious screen bleed contouring the whole screen
- highlights on the screen, points in the screen where I can clearly see the backlight being brighter than everywhere else
- luminosity is lower than the original.
The last two points are very annoying. I compared my phone with a phone displayed in a shop and I see that the screen on the shop's phone is brighter that mine, even without adaptive brightness and @ 100% luminosity.
Could this be due to different panel manufacturer (JDI instead of LGD)?
The screen bleed could be due to the screen being badly glued but I am not sure...
But the bright speckels are annoying also. In bright areas this is very much noticable, a white picture shows two small areas brighter which indicates to me that the back of the panel has something behind that 'pushes', hard to explain.
Anybody had similar issues or had his screen repaired?
You can see my issues in the attached screenshots...
laboratik said:
Hi,
Dropping my phone was the worst thing that could happen with my phone.
I found someone who would do the screen replacement and after nearly two months he finally returned the phone two me.
At first glance it seemed ok but closer inspection have shown me that:
- the panel used was JDI instead of LGD so a japanese panel instead of the 'original' LG
- serious screen bleed contouring the whole screen
- highlights on the screen, points in the screen where I can clearly see the backlight being brighter than everywhere else
- luminosity is lower than the original.
The last two points are very annoying. I compared my phone with a phone displayed in a shop and I see that the screen on the shop's phone is brighter that mine, even without adaptive brightness and @ 100% luminosity.
Could this be due to different panel manufacturer (JDI instead of LGD)?
The screen bleed could be due to the screen being badly glued but I am not sure...
But the bright speckels are annoying also. In bright areas this is very much noticable, a white picture shows two small areas brighter which indicates to me that the back of the panel has something behind that 'pushes', hard to explain.
Anybody had similar issues or had his screen repaired?
You can see my issues in the attached screenshots...
Click to expand...
Click to collapse
I don't think your issues is the panel type, i replaced mine and got a JDI from eBay. I don't notice any difference from my old one, which was not JDI. I would say you just got a poor screen. Not the fault of the installer either, i would try to get hold of the screen seller, or just accept the loss and replace it again.
Sent from my LG-LS980 using XDA Free mobile app
scottdanpor said:
I don't think your issues is the panel type, i replaced mine and got a JDI from eBay. I don't notice any difference from my old one, which was not JDI. I would say you just got a poor screen. Not the fault of the installer either, i would try to get hold of the screen seller, or just accept the loss and replace it again.
Sent from my LG-LS980 using XDA Free mobile app
Click to expand...
Click to collapse
I can agree that the panel type is not the culprit but the screen bleed is definitely the installers fault.
I am not very happy replacing it again as the total cost would mean that I could have bought a new phone for the same price...
My feeling is that the seller of the screen has delivered a used screen and damaged the silver back of the panel by removing it from the old device (the bright highlights could be from a prying tool used while recuperating the screen.). Too bad , lesson learned = do not drop the phone as the screen shatters very easily and when repairing, find a reliable repairsman...
Accept the loss seems to be the only option in this case...
Maybe I will have to disassemble/assemble the phone myself and do with with extra love and care and sense of detail....
laboratik said:
I can agree that the panel type is not the culprit but the screen bleed is definitely the installers fault.
I am not very happy replacing it again as the total cost would mean that I could have bought a new phone for the same price...
My feeling is that the seller of the screen has delivered a used screen and damaged the silver back of the panel by removing it from the old device (the bright highlights could be from a prying tool used while recuperating the screen.). Too bad , lesson learned = do not drop the phone as the screen shatters very easily and when repairing, find a reliable repairsman...
Accept the loss seems to be the only option in this case...
Maybe I will have to disassemble/assemble the phone myself and do with with extra love and care and sense of detail....
Click to expand...
Click to collapse
Since the digitizer comes glued to the glass I'm more inclined to blame the screen/seller than the installer. But you know the saying... "If you want it done right...". All the best on getting it sorted and working properly.
I've seen the discussions on screen scratches but didn't find any posts about this issue so I wanted to share.
Noticed a "bubble" or "ripple" under my glass today. There is no screen protector on my device. It's not very noticeable when the screen is on but in bright light it does stand out, especially with the screen off.
[Pic Attached] Took me awhile to get it to show up in a picture.
This is a Verizon S6 edge 64GB Black purchased at Best Buy in-store. I visited there today to exchange it but they did not have a replacement in stock but said they had no issues swapping it out and are going to call me.
Anyone else seen this?
Hello,
For the galaxy s6 black, for me i have the same issue but it's not affect the screen . On my S6 edge gold the screen is perfect ! no bubble ! For samsung it's totally normal !
I have a similar minor bubble too that is noticable only if I really hunt for it. Don't sweat it, every phone will have some minor insignificant defect. As long as it doesn't hamper your user experience or the device durability in any way, it's best yo ignore these and enjoy the phone instead. Speaking out of experience of having over half a dozen Samsung phones
I've returned my phone because of a bubble. There was One little bubble on the black area just above the menu button. It was a minor issue, but I couldn't ignore it, I knew it was there. You say don't sweat it, but I want my €850 phone to be perfect. Even if that means sending my phone back for One lousy bubble that isn't even visible if you don't pay attention to it.
One annoying bubble
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Mr_Bugman said:
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Click to expand...
Click to collapse
I noticed a ridge right down the middle of the screen when I was surfing websites with the Edge phone on its landscape side.
The ridge looked exactly like the the rectangle shape if you look at the IFixIt teardown for the S6 Edge.
Found more multiple bubbles under sunlight.
Took the phone into Samsung store and the person told me that a few people have complained about this issue, and that its not uncommon.
I checked their display models and they also had the same issue, although the bubbles and ridges were much worse on the phone I owned.
I ended up returning the phone and now may get a regular S6 unless they fix this issue.
helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Compared to yours, mine is way milder. In fact it takes me about 5 mins to find at, at the right angle, even though I know exactly where to look for it. It's nearly impossible to capture on camera.
So I take back my words and agree that you should get yours replaced if it's so noticeable!
I had the same issue on my first S6 edge. It never really effected the device but I could see it when the device the screen was off, and I hated it. I called Tmobile and they sent me a new device that is flawless, I'm very happy with it my phone now. I think its probably something to do with the flexible displays.
My first edge had a large ridge/bubble up the center of the screen. My new one has a very small bubble at the top. I'm not worried about it.
Sent from my SM-G925P using XDA Free mobile app
I had a scratched screen and got it changed.
My new screen has no scratches. If I look at it at an angle in full-on direct sunlight, I can see bumps under the glass in the screen itself. I was blinded for 10 minutes after it though, because it was under extremely bright direct sunlight. Nothing you would notice under regular use.
helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Wow, that's aggravating!
---------- Post added at 03:18 PM ---------- Previous post was at 03:17 PM ----------
They must of had some crack head worker's on the production line for this phone that is going to end up costing them a bunch of money!
I have it too in India. Sad. Though didnt notice after noticing it for the first time. Hardly visible in daily usage.
This is supposedly a known issue. My wife has a black 64GB edge and it had the bubble issue. We returned it to.ATT and they issued us one with a line of ripples in it. We were told to contact our local Samsung rep as they would not open another box. My white 64GB Edge is flawless.
My 32GB black edge from AT&T had a bubble. Only noticed it because I was looking for those scracthes, and I had plenty of them! I would have kept it since the bubble did not bother me as much as the fine scratches.
My 64GB Gold is pretty flawless from what I can tell. Though I am not looking too hard because I am realizing all these devices might have a tiny imperfection when under close examinatoin
No bubbles for me.
Greatins
Hello guys, I have GALAXY S6 Edge (SM-G925F) 32 GB from Sweden, And i also have a bubble under the glass, I talked with my operator and they said that they would need to take it into repair... what about you guys? did u get it replaced or what? cause i barely used this device 2 weeks feels a bit lame to send it into repair, the device itself ain't cheap to buy here it does cost around 960 euro...
The first unit I got had horrible screen tints. It was pretty much a downward gradient of pink, green, normal, green and pink. It was so bad that trying to read stuff downwards was literally hurting my head. you start from the top and notice the background of the text you're reading keep changing. The first unit also had a volume up button which was defective (I couldn't hear it clicking and when I don't click it at the very middle of the button it doesn't register the click).
Now to my second unit which I got this afternoon. Checked the buttons, perfect. No scratches. Was pretty happy until I got home and updated Android. The moment I saw the screen I was like... "WTF is that". There was literally small dots all over the screen. Diagonal dots which looks the same way a drop of water would look like on your screen (rainbow-ish).
Here's the pattern of the dots. Imagine it smaller and having rainbow-ish colors. (I suck at photoshop and I couldn't capture the problem on a camera.)
Went to a well lit room and checked it out. Yup, wasn't imagining it. Turned of the screen and I could still see the dots. The bad thing was that at closer inspection... TADAAA! A bubble at the top left of the screen.
Here I thought it would be impossible for me to be as unlucky as the people who got 4 replacements units with defects. Bad thing is that my carrier only allows 1 replacement. I'll have to go straight to Samsung and have them replace the unit.
After all the good reviews from almost everyone, this is extremely disappointing. First Samsung phone and their quality control just had to ruin things. This will probably be the last.
How have people fared with returning their Verizon versions? Mine has the lines of bubbles on it and it's a 64GB/Sapphire Black one from Verizon. My wife's has the same thing and hers is 64GB/White one from Best Buy. They only be seen in direct sunlight outside, I figured it was common since we both have them.
I think i have one. Has any one had a replacement from Samsung?
A lot if people have been received their S6 Edge phones with defects, either through transit or manufacturing, I am now on my third one in 3 days due to there being a small chip out of the metal trim under the screen and then the earpiece speaker being all fuzzy on the replacement, not to mention one of the others i was offered had a chip out of the metal surround. Luckily my third one now seems perfect (fingers crossed).
Just make sure your phone is perfect before you walk away at the end of the day your paying a lot of money for it and its gonna save you going back and fourth like iv had to lol
I don't know how it works in other country's but here in the UK carriers HAVE to give you 14 days "cooling off period" which enables you to get on the spot exchanges if your unhappy with your phone, or they have to let you cancle your contract.
Hope this is helpful, thanks.
Pixelguy said:
A lot if people have been received their S6 Edge phones with defects, either through transit or manufacturing, I am now on my third one in 3 days due to there being a small chip out of the metal trim under the screen and then the earpiece speaker being all fuzzy on the replacement, not to mention one of the others i was offered had a chip out of the metal surround. Luckily my third one now seems perfect (fingers crossed).
Just make sure your phone is perfect before you walk away at the end of the day your paying a lot of money for it and its gonna save you going back and fourth like iv had to lol
I don't know how it works in other country's but here in the UK carriers HAVE to give you 14 days "cooling off period" which enables you to get on the spot exchanges if your unhappy with your phone, or they have to let you cancle your contract.
Hope this is helpful, thanks.
Click to expand...
Click to collapse
I can attest to this as I'm about to take the second one back this week. The problem is that it is difficult to do at these stores due to lighting. The first one I return as there was a small (miniscule) circle on the glass, otherwise the phone was perfect (In hindsight I wish I kept that unit). The second unit has a screen that I'm not sure how it made on the phone as it should have been rejected. Top and bottom has green tint, left side had purple tint and top right has the dusty/dirty section that you can clearly see on web browser when reading. Now, the VZW store was extremely nice and agreed to replace my first one with no issues. I'm going back to take the second one back this week.
The issue is with lighting at store and everything is cranked up. Tough to see screen issues on that type of brightness. I can't stand screens that aren't uniform and calibrated, and after reading about Amoled this weekend, I'm not expecting much. I'm hoping third time is the charm, but in all honesty I may just give up on this phone, as I don't really have the time to go back and forth to store every week to play the exchange lottery.
definitely no hardware problems here..
I smell what you're cooking! Typical company issues
Anyways, got mine S6 EDGE and I'm in love with it. I did not check everything, but it seems to be fine. But I have a question for you :
It is normal that the speakers are a little bit (I don't know how to describe this)...rustled, when I have the uppermost volume?
After reading this I thoroughly inspected mine. I guess I got lucky. Verizon 64GB White one and I don't see any issues at all. Sorry to hear you guys are running into issues though :/
T-Mobile 64GB Sapphire BLUE here. As far as I can tell, no defects. It almost sounds like initial batches had/has all the issues, but that's a small sample size. Personally haven't run into any thing related to: straight-from-box screen scratches, screen rotation issues, or color variances.
Only thing I wish it had was a little less sensitivity right above the home button... I keep hitting the area on top of the home button first, and then the button itself.
As for the speaker quality Its hard to tell really because it could be your cell connection affecting the sound quality as well, the problem I had was that no matter who I called it sounded like there with something going "zzzzzttz" "zzttz" as they spoke! As far as I'm aware the sound quality is actually pretty good cranked up full!
Come to think of it the first one I was given also had more of a yellow tint to the whites than the one I have now... Maybe a placebo effect but still something worth mentioning!
Btw : I just checked my display, I have a few,little scratches on my display. Is that normal? (You can only see them with bright light)
Mucky2 said:
Btw : I just checked my display, I have a few,little scratches on my display. Is that normal? (You can only see them with bright light)
Click to expand...
Click to collapse
Depends on what you mean by normal. Around 30% of people here have reported the scratches.
You all should check for screen non-uniformity. A portion of your screen might be pinker than normal.
Here are pictures I took of my screen. I have a sliver of pink tint at the top and some pink tint at the bottom part. Grays also appear brighter at the bottom part of the screen.
Should I have it changed or this is above average for a s-amoled screen?
Here's the imgur link -> http://imgur.com/a/BMBXt