Yes I know there have been other posts about this but this one is a little different, or at least not one that I have seen before.
I've taken a long exposure shot of my Note II in the dark with my DSLR to show the spots on the screen when it is black. I've only noticed them with my eyes when actually trying to look for them by turning all the lights off and waiting til my eyes adjust to seeing nothing so they don't bother me at all but thought it was interesting anyway.
My galaxy s2 had that ... but my notes screen is perfect ... Blahhhhhhhhhh that sucks man it's just luck of the draw
Sent from my SGH-T889 using xda premium
Like I say I never notice it when actually using the phone so really not bothered by it. I prefer what I have with the really dark blacks to the LCD on my last phone which was nowhere near black.
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AOMLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
My S2 had that problem. I haven't noticed anything like that for my Note 2 under any lighting conditions. I've been looking by forcing gray backgrounds and using stuff like screen filter to reduce dimness. Still looks good!
Mine Note 2 has a big spot on the upper right hand side of the screen
zion12 said:
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AMOLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
Click to expand...
Click to collapse
I assume its completely normal as there are a lot of people who faced this Black spot thingy, I bought my Note 2 three days ago and yesterday I noticed a big black spot on screen, but its only visible in a completely dark environment with pitch black picture on my phone.. It doesn't affect my experience with note 2 in any way, but still we want 100% perfect screen when we pay such a huge amount. Btw I bought it from local store at Chandigarh,India and the box says made in Vietnam.
PS:- As AMOLED screens are really thin, May be some glue accumulated on the back of the screen is the reason for these spots. And it is completely normal as If it were a defect it wouldn't be on almost every screen.
zion12 said:
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AOMLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
Click to expand...
Click to collapse
i also had black dots on screen and bubbles under the glass.service center replaced the display and now the black dots relocated to different locations but bubbles are gone.
i bought from kolkata. i would suggest not to take your phone to service center as they added 15-20 scratches to back cover , 4-5 dents to metal lining on side and 3-4 scratches to new display.Samsung service center in india doesn't know how to handle cellphones.They did this to multiple people.
This is an extreme case of OCD. All amoled screens have this issue. The fact that you need to try so hard to find it is why it is consisted acceptable for what you otherwise get with an amoled screen.
Sent from my GT-N7100 using xda app-developers app
you just in too dark room watching too dark screen
D4rkShadow said:
i also had black dots on screen and bubbles under the glass.service center replaced the display and now the black dots relocated to different locations but bubbles are gone.
i bought from kolkata. i would suggest not to take your phone to service center as they added 15-20 scratches to back cover , 4-5 dents to metal lining on side and 3-4 scratches to new display.Samsung service center in india doesn't know how to handle cellphones.They did this to multiple people.
Click to expand...
Click to collapse
Yeah, Samsung India is not up to the mark in providing customer satisfaction and as you mentioned that how they handled your device, is the reason why am just dealing with this spot issue. its still better to have those spots then these scratches and dents.
Samsung should replace the handset itself if its not more then one month old, not just the display.
Had a long vertical 'Black Line" after the 'Samsung' Logo and it went from one end to the other end. It was noticeable during the startup screen of Grand Theft Auto III and on certain colors, eg: Grey. Several other black dots were around the screen as well.
Sold it off and bought another Note2. So far it's perfect
miura, this is one of the flaws with amoled, try getting it exchanged
also, you seem to have the vertical line issue too
dark spots
ishaan_chd88 said:
I assume its completely normal as there are a lot of people who faced this Black spot thingy, I bought my Note 2 three days ago and yesterday I noticed a big black spot on screen, but its only visible in a completely dark environment with pitch black picture on my phone.. It doesn't affect my experience with note 2 in any way, but still we want 100% perfect screen when we pay such a huge amount. Btw I bought it from local store at Chandigarh,India and the box says made in Taiwan.
PS:- As AMOLED screens are really thin, May be some glue accumulated on the back of the screen is the reason for these spots. And it is completely normal as If it were a defect it wouldn't be on almost every screen.
Click to expand...
Click to collapse
I had this same issue and im thinking that it might be a component that touches the screen below.
Let me ask you all a simple question, Where are your Note 2's Made? You find this information by removing the battery cover and checking on the white sticker behind your phone. Let me know, as this can suggest something.
senechaux06 said:
I had this same issue and im thinking that it might be a component that touches the screen below.
Click to expand...
Click to collapse
We don't know actually what it really is, but it is considered as normal in AMOLED manufacturing criteria.
Its annoying when you see it, but it doesn't affect screen or device in any way, So, am living with it. As its only visible in dark room with pitch black or some grey shade screen.
^^^^ where is your note made in?
winlinmac001 said:
Let me ask you all a simple question, Where are your Note 2's Made? You find this information by removing the battery cover and checking on the white sticker behind your phone. Let me know, as this can suggest something.
Click to expand...
Click to collapse
After removing the back cover and battery, Made by Samsung , nothing else. But on the actual Box it was printed "made In Taiwan".
Made in Taiwan? First time reading this...
ishaan_chd88 said:
After removing the back cover and battery, Made by Samsung , nothing else. But on the actual Box it was printed "made In Taiwan".
Click to expand...
Click to collapse
winlinmac001 said:
Made in Taiwan? First time reading this...
Click to expand...
Click to collapse
Oh! sorry not Taiwan, its Made in Vietnam... lol I was out of mind
Related
When i received the phone today (around 3pm uk time) after an hour playing around with it i noticed 3 dark thick lines on the bottom half of the screen (on a gray background) i thought nothing of it at first and continued to use the phone.
Only just now i thought there must be a problem so i displayed a full white image and you could really notice those 3 thick dark lines. I then changed the screen brightness to max, min then back to auto and it was gone... BUT! when the screen dims a bit just before turning off i can see those 3 thick lines again just for those few seconds before the screen turns off.. it doesnt really effect me but it annoys me that they are there.. plus there might be problems with it in the future. I'm gonna go to my local Carphone Warehouse tomorrow and see if they can replace it.
I just want to know if any one else has had this screen problem.
Thanks.
Do the lines correspond to anything that is on the screen often like the keyboard or some sort of widget you have on your home screen?
These SAMOLED screens suffer from image retention and possibly burn-in. I've noticed it on my original galaxy as well as the Nexus S. As long as the lines go away after a few seconds it should be nothing to worry about. If you notice them there always then that could be a problem... usually the easiest way to see them is on a flat gray background.
RedBlueGreen said:
When i received the phone today (around 3pm uk time) after an hour playing around with it i noticed 3 dark thick lines on the bottom half of the screen (on a gray background) i thought nothing of it at first and continued to use the phone.
Only just now i thought there must be a problem so i displayed a full white image and you could really notice those 3 thick dark lines. I then changed the screen brightness to max, min then back to auto and it was gone... BUT! when the screen dims a bit just before turning off i can see those 3 thick lines again just for those few seconds before the screen turns off.. it doesnt really effect me but it annoys me that they are there.. plus there might be problems with it in the future. I'm gonna go to my local Carphone Warehouse tomorrow and see if they can replace it.
I just want to know if any one else has had this screen problem.
Thanks.
Click to expand...
Click to collapse
oh boy, its too soon to be having any burn in. might be another issue.
my nexus one has burn in of the status bar at the top. and i can see a burn in of my entire keyboard on a white image. after more than a year of using the phone, oh well. but the status bar burn in was there within the first month.
dinan said:
Do the lines correspond to anything that is on the screen often like the keyboard or some sort of widget you have on your home screen?
Click to expand...
Click to collapse
the lines are:
1: just above where the 4 icons are at the bottom of the screen
2: where the page numbers are (dots)
3: just below the other 4 icons (widgets)
Thing is that these lines are solid and have no breaks in them.. so i dont think its the 3 points i gave above this.
I know it's too early for burn-in but some screens (might I say... all?) come from the factory with some sort of flaw. None of them are perfect and most have flaws so imperceptible that most people wouldn't notice. Every nexus S and Galaxy I've seen had some sort of area or line or multiple lines on the screen which were a bit different color, not as bright, or something along those lines. Some are worse than others, and I noticed the flaws right after taking it out of the box brand new. (I've been through about 6 Nexus S's between me and a few friends).
It's not really the same as a traditional LCD/LED screen since there's not a big backlight. Each pixel is individually lit and some may have specifications that are just on the edge of within manufacturer limits. There's almost 400,000 pixels on the screen... the chances of all of them being created identically is slim to none.
If it bothers you I say just take it back and get an exchange, showing them the problem area on the screen. Just hope your new one will be "less flawed" =)
dinan said:
If it bothers you I say just take it back and get an exchange, showing them the problem area on the screen. Just hope your new one will be "less flawed" =)
Click to expand...
Click to collapse
Yeah, The last phone i had, had problems with the camera.. i went through about 5 of them and i ended up with one that was the same as the first one i had.
Can you guys have a look at yours?
Just open up a pure white image and check.. if there are no lines wait till it dims the screen and check again... thanks.
Did you put a screen protector on it???
Sent from my GT-I9000 using XDA App
Skycake 21 said:
Did you put a screen protector on it???
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
No not yet.
Dang... The screen protector I put on my sgs has imperfections in it that make the screen appear to have dis coloured pixels in a straight line, but alas, this is not your issue..
Sent from my GT-I9000 using XDA App
Skycake 21 said:
Dang... The screen protector I put on my sgs has imperfections in it that make the screen appear to have dis coloured pixels in a straight line, but alas, this is not your issue..
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
which screen protector did u get? so i know not to buy it =)
edit:
Also ill post the results tomorrow if any one is interested.
take a screen shot of the problem? might not show but worth a try, then post it.
if it is really faulty, you should contact the seller to replace it.
I am really sorry for you, I will personal be mad if my long waited SGS2 comes with a super amoled plus faulty screen
Picture or it didn't happen... that's the moto
mkrmec said:
Picture or it didn't happen... that's the moto
Click to expand...
Click to collapse
well i dont have a good quality camera. You might of seen it before i changed the brightness settings but now that i have its kind of faint and you can only see it when the screen dims..
Gonna go to carphone warehouse now be back later
well before i went i called up all the carphone warehouses near me and none of them have stock.
I was told i only have two options:
1: go to a carphone warehouse and exchange.
2: go to a carphone warehouse and get a refund then order it online again.
So i should get a new one by tomorrow.. or atlest on friday.
no poroblems like that with mine. Screen is freaking perfect. On a side note i liked doing this test because I love staring at the screen.
Drooooool
well.. i went to a carphone warehouse.. and they had two instock. I exchanged it.. screen is fine but.. now after i got home i can see a mark/ dig inbetween the screen and the bezel (where the gap is)
again it doesnt really effect me but god.. now that i know its there.. i notice it so much that.. i might exchange it again Y_Y
This happens to me every single time i buy a new phone >.<... trust my luck!
RedBlueGreen said:
well.. i went to a carphone warehouse.. and they had two instock. I exchanged it.. screen is fine but.. now after i got home i can see a mark/ dig inbetween the screen and the bezel (where the gap is)
again it doesnt really effect me but god.. now that i know its there.. i notice it so much that.. i might exchange it again Y_Y
This happens to me every single time i buy a new phone >.<... trust my luck!
Click to expand...
Click to collapse
well well well.
Went to lakeside since the one near me closed at 7pm.
Changed the phone again and this one had the lines on the screen and a dig in the silver bezel. She gave me another phone and the screen was perfect and there are no digs on the silver bezel...
In 2 days iv had my hands on 4 different S2's lol..
Last phone i had i also had 4 of them cause of XXX problems.. thought i was gonna beat it today and have 5 XD
Geebuz wept! I'm getting mine in from the UK tomorrow. I hope for hell sake it doesn't have imperfections. The ship back to the UK would be a disaster and if that one has a dig in the bezel upon return I'd blow a valve!
FINGERS CROSSED MINE IS PERFECT
as far as i know. this is the grid pattern on the super amoled screens. however. because of the poor QA/QC of the screens, some of those grid patterns are more visible than other area of the screen.
the whole super amoled is about lines on a grid pattern. if you notice more deeply, you will see that you also have those " lines " some where else on the screen yet they are not visible as the one you noticed.
i had to go through 4 galaxy S1 to get a good one where the pattern isnt "visible " through the whole screen.
its a defective unit. mainly poor Qa/QC. if you can live with it, it wont do you any harms. or get bigger. if you cant, then change it.
or and make sure you dont have a dud phone with piss poor yellow white on high brightness or pink gray on low brightness. because thats also a defect in super amoled screens.
Hello Guys,
Pretty funny story. Few days ago i've ordered my ASUS transformer and today it has arrived.
OH well minutes after unboxed i noticed big dirty black smash inside the screen.
RIght away taken a ride of two hours to the store and replaced into brand new one.
REV B5 (Same as first one)....
Coming home I noticed from very random angles I can notice like VERY Small, slim black dots which can seen on blue/white etc.. background but not always seen...from specific random angles can be seen..
Is it normal for this screen type? Should I ask the support devision for lab service to fix/replace it? But then means I will need probably wait two weeks...
looking for your words
Thanks a lot!
It is a pattern grid like ###########? I see it faintly when my screen is smudged with hand grease or when I clean the screen and blow my breath on it.
Well besides the patter which i dont know why they did it this way lol i see some very small dots..try open blank white page...and look on the screen from front and random angles closely...see if you can find small dots...?
The faint ###### pattern is the capacitive touch sensing grid.
Those faint black dots are not supposed to be there. Check to make sure that your screen is completely clean, free of smudges. If the black dots are still apparent, then it can be either that you have dead pixels or some particles (maybe dust) trapped between the screen and the glass.
weird...its really extremely small dots...not always even seen..just some times from very specific angles...so think i will just pass it.
For safety emailed the ASUS distributor who in charge for the local warranty service to let him know i see those dots in case if in future i want support for this...
PS: TRY Some blue background and see if you able to see some sort of dots...not even black but dots...
I've thoroughly inspected my Transformer's screen several times since I got it, and I'm happy to say that I've never noticed anything bad besides a bit of light bleed on the bottom left. I'm sorry it's not the same case for you.
Well not big deal... Those dots not really seen in 99.5% of the time so really ok...
besides this dots i had some small creaks of the back plastic... but again this happens to almost every TF owner...
Anyways reported about this small dots to the warranty company of Asus in my country so they aware in case if i decide ask them fix it in future...also asked them for professional opinion about it..for case...
besides this small issues which not even seen most of the time...i am really happy with the TF rock and roll!
Hi to all,
I would like to share my brief experience with Galaxy S2. After changing 4 phones when I saw defects on the screen of the 5th one I fed up and returned it for good.
The manufacturing quality of these displays are absolutely garbage on these phones. I own SGS and the screen is perfect. I expected the same thing with SGS2 especially if I pay 700 for a phone. when I came home and compared 2 phones I was disappointed.
Here is my experience with 5 phones. I live in Toronto so these phones purchased locally. First three of them from Best Buy, last 2 from Bell.
1.) Colors were fine but there was a dead pixel right in the middle of the screen. A black dot. I exchanged the phone.
2.) In store I checked the phone for defects and couldn't find one (because of bright environment). I went to movie right after the purchase and realized in 2 min something was wrong with colors. When you dim the light, there was no grey. It was purple. keyboard was purple, gmail was purple. I exchanged it.
3.) Colors were so so. Still had a visible pink tint on it. and when you tilt the phone and view from different angles colors were changing, having a blue tint. If you view with 90 degrees it was pinkish again. (there is no such problem on my SGS)
addition to this, when in a dark room if you open a pure black picture the screen was showing some defects (dark black lines and spots on screen).
When you pull down the status bar, in low brightness there were some bands.
I returned the phone, got my refund and wanted to buy form somewhere else to see maybe its a batch problem.
4.) I went to another place. Got my phone. Screen had no defects but it was like someone pissed on it. It had a yellow tint. whole screen. colors were so pale. I actually kinda missed the pink tint. which was better and giving more vivid colors. I exchanged it the same day.
5.) It had a pink tint( which is ok since I got used to it). It had no banding when you pull down status bar and displays pure black very good.
BUTTTTT!!!! when you pull down status bar there was a half centimeter diameter white spot. And once you see it u never not see it. It was there in every pic (mostly grey colors)
I had enough and returned it. I wish I could find a good one like my SGS(which I didn't have such problems)
I tried 5!!!!! phones and none of them had a perfect display. Such a shame for a 700 dollar phone. I decided to wait and see if its gonna change in several months or not.
Maybe they shipped all the dodgy ones to Canada. I have a UK model (bought just over 2 months ago) and my screen is fine - no dead pixels, no purple or yellow tint...
Sent from my GT-I9100 using XDA Premium App
Isadora said:
Maybe they shipped all the dodgy ones to Canada. I have a UK model (bought just over 2 months ago) and my screen is fine - no dead pixels, no purple or yellow tint...
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Maybe they rushed the manufacturing for Canada. who knows. But one thing is obvious there are literally 2 different screens. I had been many stores. Many. And Checked maybe 30 display phones and from different stores and there are either Yellow tint screen or Pink tint screen.
Even if half of all the SGS2's have defective screens, the probability of you getting five in a row is 3%.
Yeah, maybe Toronto is receiving all the defective, returned ones. Or maybe you're just really unlucky. Or cursed.
Wow, that's a string of badluck. I've had mine for a couple of months now and have had no screen problems.
kbiz90 said:
Even if half of all the SGS2's have defective screens, the probability of you getting five in a row is 3%.
Yeah, maybe Toronto is receiving all the defective, returned ones. Or maybe you're just really unlucky. Or cursed.
Click to expand...
Click to collapse
Yeah its probably because of my girlfriend. She never wanted me to get this phone since I am already in 3 year contract with bell owning SGS and had to purchase the phone with full price.
Also many first time buyers might not see those things. I have SGS at home and can compare. My sgs has a blue tint too but at least when you view from different angles colors don't change at all and not a single imperfection. And blue tint makes the whites brighter and less irritating than having a yellow white.
warfanax said:
Yeah its probably because of my girlfriend. She never wanted me to get this phone since I am already in 3 year contract with bell owning SGS and had to purchase the phone with full price.
Also many first time buyers might not see those things. I have SGS at home and can compare. My sgs has a blue tint too but at least when you view from different angles colors don't change at all and not a single imperfections. And blue tint makes the whites brighter and less irritating than having a yellow white.
Click to expand...
Click to collapse
You should have kept number 4. Yellow tint was a software issue and KG2/KG3 fixes it.
I only had to exchange once due to 2 dead/stuck pixels on the bottom left. Haven't seen any of the other issues you mentioned.
Sorry about that my friend, Hope you get a good one soon.
My screen is fine, but i noticed something as you said. When seeing a full black color while using any screen test app. I see many lines like drawing if looked closely :
chaplu said:
Sorry about that my friend, Hope you get a good one soon.
My screen is fine, but i noticed something as you said. When seeing a full black color while using any screen test app. I see many lines like drawing if looked closely :
Click to expand...
Click to collapse
Exactly. However when I open the same test pattern in SGS and put side by side, my sgs is smooth ad butter. Nothing on it. Just pure color, no imperfections whatsoever.
I have a question to you. When you dim the light do your status bar and other button colors band whites (such as keyboard, swype keyboard) has a purplish tint? Is it normal or a defect?
When I opened keyboards those buttons appear purplish. In my sgs they are grey.
I'm in Vancouver and got mine a few days ago shipped from Bell. No problems here with screen colors or dead pixles. My son also dropped it on tile already and not a single scratch, thank god. Still waiting for my case from ebay.
Sent from my GT-I9100 using XDA App
warfanax said:
Exactly. However when I open the same test pattern in SGS and put side by side, my sgs is smooth ad butter. Nothing on it. Just pure color, no imperfections whatsoever.
I have a question to you. When you dim the light do your status bar and other button colors band whites (such as keyboard, swype keyboard) has a purplish tint? Is it normal or a defect?
When I opened keyboards those buttons appear purplish. In my sgs they are grey.
Click to expand...
Click to collapse
Nothing else except that, and bro my phone is always having 0% brightness hehe.
and to be more precise those drawings on full black color looks like burns on old CRT tv when suddenly power cuts isn't it ? haha
Anyways, Colors are vivid and really better than my LED TV.
and no viewing angle problems.
Do i really need to worry about those drawing while on full black? though you see them only if you look closer or focus ur eyes for long
mine has a blue tint when viewing off angle
so is this not normal because my buddy's is the same
viper98 said:
mine has a blue tint when viewing off angle
so is this not normal because my buddy's is the same
Click to expand...
Click to collapse
I dont know what is normal or not no one knows. But I am assuming if there is no color shifting when tiliting on my SGS this one shouldn't have it either.
I really wonder if people don't realize whether their screen is yellowish/purplish or their phones are just perfect.
As far as I see there is no natural color phone toronto by now. And belive me I am not exaggerating it. If you put those two phones side by side their color tint is completely different. What kinda manufacturing is this?
I can even say which stores in toronto have what colors.
If u wanna see purplish tint display phones:
-Future shop in dundas
-Bestbuy in dufferin mall
-Source in dufferin mall
-Bell in Eaton center (lower floor store)
Yellow tint display phones:
-Bell Eaton center second floor they had like 5-6 displays which were all yellow)
-virgin mobile in dufferin mall.
I don't even remember some stores. this doesn't mean if u buy from there u are gonna get the same color phone. Its totally random. These are the colors of display phones.
i dont understand man, i have mine for 2 months now in UK, screen is fine it is the best screen i have ever seen.
it could be a trick from Apple hahahahha not wanting SGS2 to succeed in the USA and Canada.....
zabihjan said:
it could be a trick from Apple.
Click to expand...
Click to collapse
Apple has patented the concept of a display that completely works. If Samsung didn't have some sort of defect, Apple would file another lawsuit.
motocrossmann said:
Apple has patented the concept of a display that completely works. If Samsung didn't have some sort of defect, Apple would file another lawsuit.
Click to expand...
Click to collapse
LOL! That actually made my day, didn't expect that to make me crack up so badly.
Disfected said:
LOL! That actually made my day, didn't expect that to make me crack up so badly.
Click to expand...
Click to collapse
Yeah, gotta love the deadpan humor. Some members here are quite good at it.
I had a dead pixel when I ordered mine when it was released in UK about 2-3months ago. The dead pixel went away within 2 days of owning. Maybe your 1st device was your best 1 with a little more patience.
Theres no excuse to you having 5 devices with problems. I really think there might be quality control problems with the screen manufactors. But I do know this is probably a very small percentage since it doesnt seem widespread.
Wow man messed up. I bought mine from China and it's the best. Absolutely perfect no defects at all! Perfect just Perfect!
well I just got off the phone with Samsung and they told me that what I'm seeing is a defect
I don't know if I should exchange it for another one or just return it and stick with the Atrix
Hi, I know there are a few thread discussing about the screen where black line or so call dead pixel can be seen.
I bought the first batch Galaxy Note in Malaysia (it comes with a free Samsung case). I can clearly see dark smudges on the display especially with gray and green background. I brought it to the service centre and made some comparison with another unit (the technician's) and it displays the same dark smudges by at different intensity. This unit is the first batch Galaxy Note too.
Anyway I got the screen replaced and the new screen has no such dark smudges. The question here is, do all first batch units have this problem?
LoL, today is 14th day since I gave my Note to service center due to incorrect gamma and black clipping. Still no information, no response for my yesterday e-mail. I must admit that I noticed such problem too but it was so slight compared to bad gamma that I did not considered it as a real problem. How long did your repair took? According to Polish law if I don't get any information today I will have a right to full refund. ****ing fags, I hate that country. Always that same. Never better.
Probably not all first batch units have that problem. However there are so many variables. I know a bit of Manufacturing systems. Technological Engeneers probably have setup tech process wrongly. If the QRQC worked correctly they fixed that problem and there will be no further Notes with screen problems. It's always a matter of time to setup process the most flawlessly.
programatix said:
Hi, I know there are a few thread discussing about the screen where black line or so call dead pixel can be seen.
I bought the first batch Galaxy Note in Malaysia (it comes with a free Samsung case). I can clearly see dark smudges on the display especially with gray and green background. I brought it to the service centre and made some comparison with another unit (the technician's) and it displays the same dark smudges by at different intensity. This unit is the first batch Galaxy Note too.
Anyway I got the screen replaced and the new screen has no such dark smudges. The question here is, do all first batch units have this problem?
Click to expand...
Click to collapse
For what i know. Some screens have those dark smudges more visible then others, mine had noticeable smudges in gray and white backgrounds only with lowest set brightness. Nothing too annoying for me... There are some example photos on the forum that i found not acceptable though...
On the other hand, this weekend found an entire line of dead pixels in my note's screen!! Oh well. Just sent it for repair and might take 3 weeks...
Here in Malaysia, it normally takes 3 days to for the service. However, I think due to the recent Chinese New Year, it took 1 week for them to get their hand on the replacement screen. They let me have my Note while waiting for the part to arrive. It took less than 1 hour to replace the screen.
Btw, just to express it again, the new screen is dark smudges free.
I had my screen replaced on the spot too. Screen had smudges and they replaced it within the hour. Thumbs up to Samsung Malaysia.
hi, i have a problem with my transformer screen; in the centre of the screen when it's black (or dark colors) it appeared a big white zone, what is it? it's backlight bleeding? also at a corner there another zone.....how can i fix i? pleaze help me!!!
I have same problem also but came from stepping on tablet. Does the warranty cover this? I call it preasure points.
Yes, thats usually caused by too much pressure on the screen. I have similar on my laptop, which was caused by a bigass shelf falling from the wall on it (the laptop survived!!!)
I dont know how it works in the states, but here damages caused by "missuse" or accidents is not covered by the normal warranty. You have to buy an extra insurance to cover those kind of damages.
if they are from stepping, why they appear only if the screen is black or a dark color??
Arathon said:
if they are from stepping, why they appear only if the screen is black or a dark color??
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Who cares? Are you going to tell Asus you stepped on it?
Just RMA and tell them it happened spontaneously or that it was always like that and then got worse recently.
In fact i'll do like you said next week, unfortunately now i'm at my parent's house and the purchase receipt is at my university residence ( and it's quite far 530km)....hoping everything will be fine, i like so much my TF101.
i'll update you next week.
Light bleeding is a common problem. You won't have a problem with warranty.
i thought that it is light bleeding but was perplexed about the one in the center of the screen that appeared in less a day..
A word of caution. I sent my transformer back for a light bleed problem and ASUS sent it back to me in worse condition than when it left. Then they had the balls to ask me to send it back to them at my expense.
No thanks, I'll live with the light bleed, but I will never purchase another asus product again.
Sent from my Galaxy Nexus using Tapatalk 2
EP2008 said:
A word of caution. I sent my transformer back for a light bleed problem and ASUS sent it back to me in worse condition than when it left. Then they had the balls to ask me to send it back to them at my expense.
No thanks, I'll live with the light bleed, but I will never purchase another asus product again.
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mmm.... I've read lots of bad review to the asus RMA, i hope here in Italy is better but i'm not so confident...
However my problem is the zone at the center is so much annoying. let's see if they will accept it, i must come up with a good excuse for rma-ing it after 3 month after the purchase...do the lightbleeding "expand"?
if they are from stepping, why they appear only if the screen is black or a dark color??
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Because the cells in that region are permanently switched to a higher luminance? On dark colors it's easily visible but on bright colors that are already high in luminance to begin with you won't see anything. On white, you should see nothing unless the screen is capable of outputting a "whiter white."
Tubular said:
Because the cells in that region are permanently switched to a higher luminance? On dark colors it's easily visible but on bright colors that are already high in luminance to begin with you won't see anything. On white, you should see nothing unless the screen is capable of outputting a "whiter white."
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Yup that pretty much sums it up.
To put it in more layman terms - the display has been pushed closer to the background light than the rest of the screen, as well as been damaged.
I know on older TFT's, it was in some cases possible to disassemble it and reallign the screen to the background light plane and, if lucky, fix the issue completely. I fixed an old laptop screen that had been stepped on by doing that.
I dont think its quite as easy on a tablet though, especially since its an IPS and not TFT screen.