Hello everibody,
I have an annoying problem: my Qtek sometimes prevents waking up! And only a soft reset can power it on!!!
But the crappiest thing, is that the device doesn't power on when it's cold! I have tested it!!! :shock:
PLZ HELP
It's an hardware prob? It's better to send it to repair? Thx
Oh, another thing :twisted: when the device is power off (and I can't power it on) the green led is still acting like normal, it even stops when no coverage is present. If I try to call to the S100, it rings but I can't do nothing? :?
Great forum, anyway. I have solved nearly ALL of my Qtek probs.
I will add these infos:
ROM: 1.06.04 ITA
RADIO: 1.05.00
Note: I have already tried with an Hard Reset. Nothing resolved. The device simply won't power up when it's below 20° C. And I don't know why.
Your Magician seems to be a candidate for the repair shop of for an exchange. Never heard about a problem like yours
Cheers
Uff... Nobody (except me) have this prob? Can someone try this? Before sending it to repairing, I would figure this s**t out! And maybe find a valid solution...
AND: How can I do the BigStorage trick on my ITA ROM? I know how, but with the other languages... Don't want a foreign ROM only for 20+MB...
I think upgrading the ROM can't change anything, if it's an hardware problem... I want an active device in this winter, cannot reset it all the time!
Possible Solution?
Yet nobody seems to have my prob. But before sending my S100 to the pocket pc heaven, I will explain a possible scenario. I've read that cold can reduce the battery charge dramatically. So what I am thinking:
1) The unit is absolutely normal when warm.
2) When the unit is cold, is STILL normal.
3) When I shut down the unit, the LED is STILL blinking.
4) But then -what the hell- it seems CAN'T turn it to the active status.
5) The only thing that I can do is to RESET the unit. Then when I control the battery status is ALL ok: same level as before. But there isn't the missed calls of who have called me when the unit is in this state!
I think that the low temperature affects the internal battery, reducing it to zero. When the S100 is on this effect couldn't be noticed, because the external battery constantly charges the the internal one. But the charge is not provided when in standby. And so the charge in the internal battery drains... making impossible to turn on the device! But when resetting, the external battery is give power to the internal one, and the device is now fully functional as before.
According to this mess, then I only need to replace the internal battery with anything better, and the device MUST work EVEN if cold...
Now I would like to listen to others, just to convalidate this theory...
Otherwise, the device will make a good and comfortable travel to the repairing center, hoping they will send me a completely new one ( I have accidentally scrachted it one time. And another.)
Hope that you will understand my Huff-Puff post. Hope that someone will see this post.
Cheers,
MocciJ
Yet no replies...
This damn thing has taked too time, and so I'm sending the device to the centre tomorrow...
I've tried to upgrade my old qtek rom to the 1.11 of the I-mate: nothing resolved...
Is it ok to send a device with an imate rom to a qtek centre? Lemme know...
my friend has same problem, I flash radio whit 1.13, 1.12 (rom is 1.12)
I shell open it ....
Click here to read of a similar problem
As far as sending your phone back, which judging by your signature you already have, you need an official rom to be installed if you want it covered by warranty. Not sure on Qtek's policies. Have you sent it yet? What did they say about your Jam rom?
Don't try to make the same thing I did. When try to changing to ANOTHER Rom Manufacturer to see if the problem vanish, remember (at least before sending it) to PUT THE ORIGINAL ROM IN IT!
THEY (AT REPAIRING CENTER) WILL SAY THAT THE SOFT IS CORRUPTED!
This way I avoided my warranty. Hope this info will help.
I'm deciding what to make now. Do I have to pay for this prob, or do I cover my qtek with warm clothes?
Or better find a solution?
If anyone has suggestions, I'm glad to listen. I want my pda back (it stayed out for a month, I miss it!).
Do not make hazardous moves with ur pda when it's in warranty. Or U will pay that the double it's price!
Don't try to make the same thing I did. When try to changing to ANOTHER Rom Manufacturer to see if the problem vanish, remember (at least before sending it) to PUT THE ORIGINAL ROM IN IT!
THEY (AT REPAIRING CENTER) WILL SAY THAT THE SOFT IS CORRUPTED!
This way I avoided my warranty. Hope this info will help.
I'm deciding what to make now. Do I have to pay for this prob, or do I cover my qtek with warm clothes?
Or better find a solution?
If anyone has suggestions, I'm glad to listen. I want my pda back (it stayed out for a month, I miss it!).
Do not make hazardous moves with ur pda when it's in warranty. Or U will pay that the double it's price!
Is there any way you can take it to another repair shop? If I had your problem, ie turning it in with a wrong ROM and being rejected, I would just reflash and drive to another city to have it fixed. They would never know the difference.
If that isn't an option in your country, I guess you will have to pay for the repair, even though it is very unfair, because a 'wrong' ROM can't be the cause of this problem
Thx for this suggestion. Currently I have an Qtek rom perfectly working. But they delivered my Qtek to French for repairing (and I am from Italy), guessing that I haven't that option.
The only thing that I can do to riesumate my warranty is to declare that that rom is OK, downloaded from an official site. The cause is that when the Qtek hasn't made upgraded roms, the imate did. In case, I will say that the problem was there EVEN before the upgrade (it did).
There is currently NO SOLUTION to this problem (it's an hardware problem, and should be repaired by the repairing center -of course-)
-----
I will report what the World Startel Communication (the repairing center) has said (transcribed from italian to english):
1)The product is in delivering phase.
2)The product resulted to be irreparable. It will delivered back.
3)The repairing service has resulted to be out of warranty. We are waiting the consumer to pay the reparation (They said they sent me the price. Currently they seemed to haven't sent nothing).
4)The product has come to our labs.
5)The requested reparation is inserted in our knowledge system.
And that is. The Qtek has delivered, considered irreparable, and when out of warranty is ok for repairing? That's something odd... Considering that I've retrieved how to reach the tracking service only by calling the operator... Now that the S100 is in their labs, they say that the prob is in their knowledge system, which I ignore what it means. Now I suppose that the product reached French before checking the warranty, and this would be to pay something around 10-20€, IF I decide to not repairing the unit...
Ok, that's all. Hoping that this winter isn't getting cold.
Cheers,
MocciJ
Ok, the S100 is in repairing again. They will send me repaired with a price of 50€.
Hope that they will explain me what happened. Otherwise, sending it seems to be the only solution avaible.
They will raise up my warranty, almost that's what I've heard.
So this can be the end of the topic...
Cheers,
MocciJ
They are sending it back, but non-repaired. No cost, but nor warranty at all. They SIMPLY deleted my warranty taking it for 2 months.
Now, what's the real mess with the warranty? Oh yes, the ROM was changed from Qtek to an Imate one, official. They find out that there's a mix between these 2 software, and that they CAN'T upgrade or downgrade it at well: is this possible? Incredible!
They "sincerely" said that changing ROM required a new motherboard, which cost the godness of 200+€... Exactly half the original S100 cost!
QTEK CUSTOMER SERVICE SUCKS! LONG TIME WAITING! NONE REGARDING OF THE CUSTOMER!
Now that my S100 is out from it's warranty, we'll return on how to resolve this TINY, LITTLE prob...
Do we have to cover our Magician with warm clothes? Just let me know your ideas...
Best Regards,
MocciJ
Hello!
So, a brand new MDA Compact, and a weird problem.
Sometimes, when I 'switch it off' via the Power button - it stayes switched off?! :?
Simple as that - the only way to turn it back on is to do a soft-reset... :shock:
The signal LED blinks just like everything is OK...
I tried with 4 different ROM combinations, from 1.06 to 1.13, nothing helped...
Does anybody have an idea what to do with it?
BTW,
which ROM did you find the most fastest, most stable etc.?
Thanx in advance.
Someone must do a sticky or a FAQ topic for this sort of prob that so many people are starting to encounter.
If u do some experiment on ur compact, u can easily see that the device isn't waking up only when is COLD (I believe that there is some heat-sensible contacts inside that prevents unit to power on) this may seems strange, I thought I was the only to had this prob, but I am seeing more and more of this.
Sorry, but unless u want to manually open the whole thing and try to repair for urself, u're better getting it to the nearest repairing center.
If u do so, remember always to install the original ROM, since they can say that is a software manomission problem and will sending u back the device with no warranty (they already did it with me: but I can't believe that I regained the warranty simply putting it the original software and sending it in the same repairing center; before they asked me 275€ for mainboard, now they repaired it for free!!!)
So here is it. I've passed a winter with the unit always in coma. Send it to the repair center, say that it doesn't power on when cold and they will repair it..
Good luck! MocciJ
Someone must do a sticky or a FAQ topic for this sort of prob that so many people are starting to encounter.
If u do some experiment on ur compact, u can easily see that the device isn't waking up only when is COLD (I believe that there is some heat-sensible contacts inside that prevents unit to power on) this may seems strange, I thought I was the only to had this prob, but I am seeing more and more of this.
Sorry, but unless u want to manually open the whole thing and try to repair for urself, u're better getting it to the nearest repairing center.
If u do so, remember always to install the original ROM, since they can say that is a software manomission problem and will sending u back the device with no warranty (they already did it with me: but I can't believe that I regained the warranty simply putting it the original software and sending it in the same repairing center; before they asked me 275€ for mainboard, now they repaired it for free!!!)
So here is it. I've passed a winter with the unit always in coma. Send it to the repair center, say that it doesn't power on when cold and they will repair it..
Good luck! MocciJ
Thanx!
So you say there's no other solution then to take it to the service center?
Damn!
Anybody have an original ROM that came with the Croatian T-Mobile MDA Compact's?
CE ROM in it was 1.06, I am sure of that, but where to find ExtROM that was used here?
As far I know, this is the only possible solve, unless someone decides to open the magician (voiding the warranty) and see what's wrong on it.. For the ROM: u have to install at least a rom with same brand and language of the original; u're better try first at the ftp before searching on the net..
hello all,
After all the waiting my phone came back with working signal.
But after receving one misscall or one call my phone freezes and i cant call anyone anymore, so i turn it of then turn it back on the phone doesnt work anymore!till after 2 hours of removing the battary, the phone shows the sony ericsson and enters, but i get an error saying: " sorry processer system is not responding. " so i have to remove the battary and wait at lest 5or6 hours so i can turn the phone on again but the same problem happens over and over is there anyone who knws how to solve such a problem?
i feel my phone got a viruse of some kind that is effecting my processer so is there a way i can completle remove the system from the phone and reinstalle it ill try to root my phone and see if that may help me in any kind but i really need help on this thank you all for you help and time for reading this...
kkarnaout said:
hello all,
After all the waiting my phone came back with working signal.
But after receving one misscall or one call my phone freezes and i cant call anyone anymore, so i turn it of then turn it back on the phone doesnt work anymore!till after 2 hours of removing the battary, the phone shows the sony ericsson and enters, but i get an error saying: " sorry processer system is not responding. " so i have to remove the battary and wait at lest 5or6 hours so i can turn the phone on again but the same problem happens over and over is there anyone who knws how to solve such a problem?
i feel my phone got a viruse of some kind that is effecting my processer so is there a way i can completle remove the system from the phone and reinstalle it ill try to root my phone and see if that may help me in any kind but i really need help on this thank you all for you help and time for reading this...
Click to expand...
Click to collapse
Have you tried re-flashing via SEUS?
i have tried it like 20times the phone only turns on with a black screen that is lit with nothing on it and freezes... the phone only turns on after 2 hours as i said and gives me the error, and after 5or 6 hours turns on but if i get an miss call or call the phone starts to lag and freeze and not respond right...
all the simple first things i tried i want an extream make over for my phone so that it works....
to make it more clear the phone after one month of use this happend flashed it on seue the phone worked but with no signal in it so took it and got it fixed so now the signal is great but the phones softwear is not booting up in any way only after removing the battary for a long time so i need a complete system restor or i need to see if its a processer or just go back to my lame x Sony ericsson X1 and be one sad sony custmer. so please i need this help.....again im very thankfull
Or you could bring it in for a replacement...
ya how will they replace it?if no warrenty im willing to pay an amount but not the price of a new phone if so i go buy a diffrenet one!!!!
Hey guyz
pls help me ............
My HTC wildfire get continuosly restarted without doing anything.......
I have 2.2.1 with S-ON
and I have already did master reset......3-4 times..........
Pls........................Hellllllllllllllllllllllllllppppppppppppppppppppppp.........
The only thing I can think of is formatting your SD as well along with a factory reset, and, start 'fresh'. If this also fails, take it to the store to get it fixed.
hey I went to service centre they have told me that may be it is circuit problem......
Expected. It is the 'standard' reply really.
Anyway, good that your issue is sorted.
hey 3xeno issue is still dere
They told me it will take 5-7 days to repair ma phone....
HTC took just over a week to repair my phone in the UK.
Hi
I have notices something about my phone before and after update
at first if i switch on my 3G the phone becomes very hot and reboot .
Now if i open any application with 3G or Data or if it becomes hot ..then it reboot ..
My only option was to freeze my phone for a while in the fridge to cool it off but it is only temporal
Help me!! is it a software problem or hardware problem ....
any great suggestions
because now i can't even go data or 3G for 3 mins ... then it keep rebooting and rebooting
Please help ... it was unlocked when i bought it in my trip from France...
Now i can't go back just because of my phone ... Please help me
thank you
I had the exact same problem before. I toke the phone to Vodafone repair center and told me it is a hardware issue and require to replace the main board and it will take too long to fix and just gave me a new phone , Now I have no problem at all
You may install stock rom and test it. If still meet so, i think have ptoblem with hardware. Bring to guarantee