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MDA Touch Plus..recently just had it back from repair, but they have also done a software upgrade.
Unfortunately now my text messages are threaded and showing "Conversation with" and just the mobile number. Therefore I have to look up my contacts for who is sending me a text message.
Been through all the settings and I have deleted all sim contacts from my contacts list.
Racking my brains here, any help guys how to get it back so i can see contact names again in my messages? I dont mind if they are still threaded so long as I can see who it is.
thanks in advance.
My wife's got the same issue. Just been back to T-Mobile for repair, got the latest firmware installed and now contacts aren't being recognised in the threaded messages.
A temporary fix seems to be to amend the contact mobile number to start +447xxx rather than 07xxx and this seems to work, but as she's got a couple of hundred contacts (uses her phone for work as well as personal use) it's gonna take some time to update them all.
Don't have this issue with either my Diamond or my Trinity (both also running WM6.1).
Any further help appreciated!
One option might be to disable threaded SMS - install this cab and all should be well again.
Hope that works for you!
Message thread resolved.
It works! Many thanks Khrushy
martins40 said:
My wife's got the same issue. Just been back to T-Mobile for repair, got the latest firmware installed and now contacts aren't being recognised in the threaded messages.
A temporary fix seems to be to amend the contact mobile number to start +447xxx rather than 07xxx and this seems to work, but as she's got a couple of hundred contacts (uses her phone for work as well as personal use) it's gonna take some time to update them all.
Don't have this issue with either my Diamond or my Trinity (both also running WM6.1).
Any further help appreciated!
Click to expand...
Click to collapse
*********
Youre right, been onto tech guys, this is the only cure at this moment in time. Took me half an hour to change all the contacts to +44 but its workable now. Thanks for your suggestion Martins40
I very, very sad....
I can't view list of SMS
I can't answer to SMS without 5-10sec timeout
I can't use default interface for SMS
Its terrible.
If you ready to answer me about this with thread when swith to default mode, you must to know that I've tried this and I lost MMS.
I can't use only SMS without MMS.....
Plz, help. Who sovle this problem, help.....
.
+1 it's to sad. I've had the phone for 3 weeks now, and i'm waiting on HTC to fix this terrible issue (this and the alarm issue..)
i still have to use Nokia N86 as my primary phone, because like you, i want both MMS and SMS. HTC please??
Guys,
If this issue is really of concern to you do the following:
- write to HTC so they know that there is still a problem out there for some users.
- implement this fix here http://forum.xda-developers.com/showthread.php?t=584696 (see the last post f you want to solve the MMS issue).
WB
Same here!!
What I am doing now as a workaround is using PowerSMS (http://download.cnet.com/PowerSMS/3000-10440_4-10920088.html).
It allows you to make a full backup (among others) of your SMS (inbox and sent items) and restore them anytime with the option to delete them after backing up.
Regarding the amount of use you can backup SMS you don't need anymore. It's really quick.
I'm doing this once/twice in a week and the sms app is responding. According to the amount of sms you send/receive you can screw it up and down;-)
I receive round about 10 sms each day and send ~10 sms pro day.
But as I said. It's not really a solution but a little apsirin for my headache!
Cheers,
LEE
P.S. beside all these, this powerSMS is a really nice app (e.g schedule SMS ) .
Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.
BLAST3RR said:
Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.
Click to expand...
Click to collapse
I use MyPhone on a daily basis (it automatically backs up everything except my storage card at 4am). It also allows you to archive text messages online, and you can then delete them from your online store and it automatically deletes them from your phone during the next sync. Doing this, I never have problems with my SMS or MMS, as I keep the number of messages down. I've got over 2000 messages archived on MyPhone (accessible via the web interface), and about 100 on my phone at the moment. Once there's a 100% fix in place, I can restore the archive and they will get put back on my phone automatically.
If any of you are having problems, have you done what wacky.banana suggested? That thread seems to have resolved the issue for the majority of people. Okay it's not ideal, but until HTC fix this then we have to make do with what we have.
I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.
Henry_Lee said:
I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.
Click to expand...
Click to collapse
Henry_Lee,
What JohnCMolyneaux is trying to tell you is that your problem is probably being caused by the HTC SMS application not being able to cope with too many texts on your phone. Its a well known problem and produces the symptoms you have (search for SMS problem on XDA and you will find lots of threads on this).
What he was trying to say was that if you backup your texts online then delete all of them off the phone but the bare essentials then you stand a better chance of getting the HTC SMS app to work.
An even better solution is the one I set out above.
There's no more on offer here I'm afraid. It's either one of the 2 solutions above or you live with it.
WB
I have only 10-20 SMS on my phone and get problem even with 1-5 SMS.
I already wrote to HTC support service but I think someone solve problem....
I never had any problem .. I know it's not being helpful, but just so you know.
now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S
I have two major issues with this phone, 1. some sms messages doesen't get sent, they're stuck in the outbox. 2. the alarm clock isn't reliable at all.
Sendt an e-mail to HTC and got this answer: (i did include in the e-mail the fact that i have installed the hotfix)
Dear HTC Customer
HTC is aware of this now, and working on a solution. Thank you for your patience
shu8i said:
now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S
Click to expand...
Click to collapse
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.
Henry_Lee said:
But now i dont see any famouse ROM Developers like BePe, just some young staff....
Click to expand...
Click to collapse
Never heard of Miri then?
Henry_Lee said:
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.
Click to expand...
Click to collapse
Well, this will not easily be solved by a simple rom fix.... It's a fundamental error in the sense 2.5 msging. The alternatives aren't perfect either (there is a sense 2.1 workaround which has some bugs as well as the 'disable sense' option which isn't all that for some).
Afaik custom roms usually are stripped, updated, modified and tweaked and no core fixes which are the resposibility of HTC.
Henry_Lee,
I found a solution for my SMS problem, which was quite similar to yours I think:
- not able to send (new) or answer messages
- not able to see message history
- not able to go to 'more' for more options
First of all I wrote an email to HTC as well, but they didn't seem to understand my problem or care about it. They answered a hotfix
would be available soon, but that was a hotfix to solve the other SMS problem where messages didn't get sent immediately etc..
However, once this was released I downloaded it and installed it onto my HD2, result: wasted my time (as I expected really...).
Because HTC didn't respond to my next messages anymore (therefore I assume they don't really care) I started to try a couple of things
myself:
1. Made a backup using SBP Backup software excluding a backup of the registry in System Data
2. Performed a hard reset
3. Installed ROM upgrade (in my case it was Netherlands 1.48.404.2)
4. Installed SMS Function Update
5. Re-installed most of the files in the backup in ROM Upgrade Mode, apart from System Data (use Customize Restore)
Result: problem(s) solved!
SMS works like a charm again, as it did when I just bought the phone.
Just disappointed in the way the HTC customer service desk works (or doesn't work...). Still, it's not just HTC's CS, Nokia excels in their
stupidity, one of the reasons I got a HTC phone this time. Let's hope I won't have to contact any of them again soon...
Hope this helps!
Brgds,
Paul
Polvito said:
Result: problem(s) solved!
Click to expand...
Click to collapse
How long has the problem been solved? I found this problem after 3 weeks with my device. A hard reset (or equally a ROM flash) would surely cause the equivalent. You may see the problem reappear, as I did after a week, after the 1.48 "upgrade".
johncmolyneux said:
How long has the problem been solved?
Click to expand...
Click to collapse
The SMS function has been up and running for about 3 weeks now. And like I mentioned earlier I have also upgraded the ROM version, no problems since.
Many messages have been sent and received meanwhile so at the moment I'm confident the problem has been solved properly. If not I will let y'all know!
Brgds,
Paul
I do sympathize with those having SMS issues. Have you all consider possibility is hardware issue as you also notice there are guys in the forum saying they do not have such issues. I am one of them. I have been using the HD2 for 38 days already. On day one I restore about 800 sms into my phone. There was NO lag and the SMS were all displayed within 10+ secs ( one time lag to display ). Subsequent no more such lag as was instant display when I access it
SMS stuck in outbox only one time ( few minutes ) - I discounted it off, as I just reach another country
daily I send/recieve about 20-30 SMS : till today I NEVER encountered SMS stuck in outbox. SMS was also immediately displayed in PEOPLE tab ( found many users complain very slow to load ). I only face this issue few days ago on the cooked rom based on Leo 2.0 build 28*** ; I change back to rom based on build 2188## - no more such issue
Till today I NEVER even bother to install the SMS hotfix - see no need of it
johncmolyneux said:
Never heard of Miri then?
Click to expand...
Click to collapse
Heard, but I will wait normal SPL and Bepe.
When I had HTC Cruise I tried many ROMs and Miri's too, but only Bepe to cook ROM like my taste.
Looks like HSPL is ready. isnt?
hello,
i have a problem and some other users i know too. if i have more then
50+ sms on an contact, my hd2 just works really slow. i need up to
30 seconds before i can write a new sms to this person...
do you know a alternative sms program which i can use on the
communications tab? or can i use the Windows program for this without
deactivating sense? Can i bind this to the normal tab?
used search function already
best regards
don_sefer
I have the same problem and now i don't have more by 30 msg and it's fast.
Never experienced this problem. I'm on CleanEX 1.x (based on HTC 1.72, WM6.5). Perhaps this makes the difference?
Check this thread out, might be of interest http://forum.xda-developers.com/showthread.php?t=556614 - Disabling HTC messaging
daemonfly said:
Check this thread out, might be of interest http://forum.xda-developers.com/showthread.php?t=556614 - Disabling HTC messaging
Click to expand...
Click to collapse
ive not several hundred messages and no issues so take note of the^^
don_sefer said:
hello,
i have a problem and some other users i know too. if i have more then
50+ sms on an contact, my hd2 just works really slow. i need up to
30 seconds before i can write a new sms to this person...
do you know a alternative sms program which i can use on the
communications tab? or can i use the Windows program for this without
deactivating sense? Can i bind this to the normal tab?
used search function already
best regards
don_sefer
Click to expand...
Click to collapse
Yeah, same here! Newer Roms kinda make this problem less bad. Get at least the newest 1.72 from HTC. IT's noticably better than the older Roms.
But: somehow the problem does not get worse with even more messages. I used to have around 2000 texts on my phone (yes, thousands) and it's just as slow as with 50.
Hi there.
I've had problems with my HD2 since I got it shortly after release last year. I've upgraded it to the latest ROM 1.66 and I still *had* problems with extreme sluggishness and freezing. "Services.exe" was a program that often got problems. I also had the "sleep of death" syndrome.
After I updated it and did a hard-reset I used PIMbackup to backup my contacts, SMS messages, appointments and such. No programs were restored. It still had the same problems. So I tried different things, but with no luck, until I did a hard-reset and restored everything except for my SMS messages. There were about 1600 of them, which I personally think is not that many. Now it runs fine, no freezing nor sluggishness.
So my question is, is it normal for an expensive smart phone like this to get that slow and unstable just by having a little too many SMS messages?
Thanks in advance.
/Zhibbhi
Zhibbhi said:
Hi there.
I've had problems with my HD2 since I got it shortly after release last year. I've upgraded it to the latest ROM 1.66 and I still *had* problems with extreme sluggishness and freezing. "Services.exe" was a program that often got problems. I also had the "sleep of death" syndrome.
After I updated it and did a hard-reset I used PIMbackup to backup my contacts, SMS messages, appointments and such. No programs were restored. It still had the same problems. So I tried different things, but with no luck, until I did a hard-reset and restored everything except for my SMS messages. There were about 1600 of them, which I personally think is not that many. Now it runs fine, no freezing nor sluggishness.
So my question is, is it normal for an expensive smart phone like this to get that slow and unstable just by having a little too many SMS messages?
Thanks in advance.
/Zhibbhi
Click to expand...
Click to collapse
i've just gone an deleted 5000 SMS's and i was not having any problems with slowness.
I just deleted them for a bit of house keeping, thats all.
i weekly take backup of sms's using pimbackup. if i dont clear the sms then it will b very difficult to text and open the application. it takes around 10-15 seconds to open a conversation thread with mor than 2000 sms's and around 8-10 seconds for 200-700 sms.
I weekly send around 4-5000 sms's and this fone have only one BAD point.. that is Messaging client.
mon_money said:
i weekly take backup of sms's using pimbackup. if i dont clear the sms then it will b very difficult to text and open the application. it takes around 10-15 seconds to open a conversation thread with mor than 2000 sms's and around 8-10 seconds for 200-700 sms.
I weekly send around 4-5000 sms's and this fone have only one BAD point.. that is Messaging client.
Click to expand...
Click to collapse
is that using the HTC Messaging client? or WM SMS?
djchubbs said:
i've just gone an deleted 5000 SMS's and i was not having any problems with slowness.
I just deleted them for a bit of house keeping, thats all.
Click to expand...
Click to collapse
So if you can have triple the amount of text messages than me, that must mean that there is something wrong with my phone, right?
If I send it to repair, they'll probably just hard-reset it, take a quick test on it, and sent it back saying they didn't find any problems on it. Isn't that right?
Zhibbhi said:
So if you can have triple the amount of text messages than me, that must mean that there is something wrong with my phone, right?
If I send it to repair, they'll probably just hard-reset it, take a quick test on it, and sent it back saying they didn't find any problems on it. Isn't that right?
Click to expand...
Click to collapse
What messaging client are you using? HTC or WM?
I use the HTC messaging client.
Zhibbhi said:
I use the HTC messaging client.
Click to expand...
Click to collapse
thats may be why, i dont, i found with HTC messaging client that with as little as 100 sms in my inbox the client would lag, so i reverted to WM messaging client and runs like a dream, on its not the best looking client but still, does the job as they say.
Ah, ok. Where can I find the WM client?
Thanks for your help!
im not 100% sure but i think there shuold be a way of dissabling HTC client and it will default to WM SMS, maybe someone else could shed some light on this
Nevermind, found it =)
A million thanks for your help djchubbs! =D
Zhibbhi said:
Nevermind, found it =)
A million thanks for your help djchubbs! =D
Click to expand...
Click to collapse
no problem, like i said, its doesnt look great but performance wise you should notice the difference.
hey guys!
i've an arc phone that i absolutely love...except one major detail that in the last days is driving me nuts.
I have alot of SMS/MMS with one contact in particular and a few hundred with other contacts. the thing is, in the last days the standard app for SMS was getting really really slow .. so unfortunately i had to start using handcent (why unfortunately? easy..i'm in portugal and handcent doesn't support some of our keys like "ç" or "é" "à" etc ... anyway i still started with handcent since the original program was really slow.
the thing is.. now handcent it's also getting slow.. and im running out of options.
i installed sms backup + but i had problems logging in to gmail (i enabled imap etc etc.. and i always get this error that i should allow access to gmail account, which i did) ... so.. what can i do now?
i can say that i have almost 7000sms/mms total on my arc right now... for you guys saying it's alot and i'm crazy .. c'mon on a .xml file it's not even 2mbytes.
I had an htc p3600 with wmobile 6.1 with over 25000sms and was fast everyday.
does anyone knows an official SEricsson support website?email?
how can i get support to this?
i would love to use the original sms app ... but ...its impossible accepting this slowiness
help?
my best regards,
Um... delete your old messages? I can't imagine an SMS program lagging your phone, unless you're getting thousands of messages and storing each and every one of them. Then the phone may have trouble trying to load all of them...
Having 20000 smses? Good luck.
Same for me. Sms app is real slow. I thought it fist was Go Sms and uninstalled it. But the original app is also really slow.
Btw, I dont have so many sms. I believe it was getting slow when I recieved some mms.
Every sms-app gets slow/hangs when you recieve or send message in very short period It's annoying... I am using Go SMS pro now, but have Handcent & Chomp sms also