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Hi all,
I've just got my HD2 this morning. I'm having a problem when trying to create an SMS by replying from the text messages tab.
This particular contact has around 500 messages and pressing 'reply' takes more than 20 seconds before even the onscreen keyboard to load for me to type the reply. I've tried other contacts with less messages, whilst it is quick, there is still a noticeable lag to load all of the previous messages.
Is anyone else having this problem?
Yes. The contacts/text messaging app seems to suffer from a lot of slowdown. I also have the feeling it's linked to the number of messages for each contact.
Saving a contact after editing can be slow as well.
I did a bit of a search...looks like this is a problem with the HTC messaging app in Manila 2.5 ..... sigh........ such a fundamental problem!
Too many people complain about SMS issues. SMS functionality should be one of the very first tests you do to a modern mobile device during Q.A.
At least its still good to know that I'll be able to speak with it.
Same here. Too slow..
Here the same problem. Can somebody make a fix for it please?
Delete all the SMS history with the contact who is taking long for the keyboard to load up.
The reason for this slowdown is that it is loading all your SMS messages with that contact, both sent and received. Hence it takes ages to load up.
1. Go to the SMS screen for your slow-loading contact, wait for it to load
2. Press 'Menu'
3. Press 'Delete Messages'
4. Press 'Menu'
5. Press 'Select All'
6. Press 'Done'
Where is the snapdragon?
man I need to get this Phone,but this seems to be the first real let down ,I use lots of SMS and to me deleting is not an option.
Must be found a work around.
HTC definately rushed this ROM.
The calendar bug, the spelling mistake in the connections settings, apparently the speed is slower than the test ROMs, and now this.
Well the only thing that lags with Touch HD on wm6.5 with Manila 2.5 is the HTC SMS.. That what made be believe I should upgrade my device to HD2. Now that I see that the device is also lagging with a dozen of SMSs... Thanks but I will not buy it unless a solution is found. I have more than 2500 work SMS all business related and I CANT FIND A REASON TO DELETE IT.
DIDNT THEY TRY THE DEVICE BEFORE SELLING IT??
EVEN A NOKIA 3310 CAN STORE 500+ SMS !!
Yes a nokia can store that many text, but they arent in a chat type session, thats why it takes so long because it loads all of them in one hit.
loomx said:
Yes a nokia can store that many text, but they arent in a chat type session, thats why it takes so long because it loads all of them in one hit.
Click to expand...
Click to collapse
Even with Thread mode off and normal SMS display, it is very slow. Try restoring 200 SMS, it will takes 10 mins. Re-access your SMS menu, you will still lag as hell.
Cannot forgive them for making such a mistake.
was going to get it today
My non HTC device loaded with + 250 messages opens the SMS app.in 2 sec. Replying and bringing up the keyboard is almost from instantaneous to 1 sec,but I need to get a WM phone.
Just one question though:
Will this lag still happen if you Disable the HTC Sence UI and went with the WM 6.5 interface?
I've found a workaround for now..
Use the HTC Messaging app in traditional mode. From there, you could reply SMSes using the non-threaded mode. Once it loads, it's pretty quick to open again.
Still..the major lag is still there when you open a contact with many text messages....this is very dissapointing and could even be a dealbreaker for a few people.
Even my TD1 with Manila 2.1 doesn't have this problem.
hagba said:
Will this lag still happen if you Disable the HTC Sence UI and went with the WM 6.5 interface?
Click to expand...
Click to collapse
NO! the problem it's just in senseUI
In the meantime, let your providers and htc know (mail). htc need to release a proper fix for this.
Manila 2.1 on my TP2 did`t have this problem at all.
To be honest .... 2.5 Manila messaging is crap!
I know this isn't an ideal solution, but it'll do for me (for now), and I'm sure some others will be happy enough with it as a temporary fix.
Use Microsoft MyPhone to get all your texts uploaded and then archive them using the web interface. You can then delete as many as you like off the phone and still be happy that you've got a backup online.
Not a solution, but a reasonable workround for now.
Edit: I can confirm that this works. I went to the MyPhone web interface and archived all my text messages. Then I synched from my mobile and it deleted all the local texts that I had archived (in this case, all of them). I can now edit and select contacts with only a slight lag. It's still a crap amount of lag for such a fast phone, but it's a lot better.
They should do like on the iPhone: when you chat with a contact, you get the last 10-15 messages of the thread. If you want to read older messages you press a button on top of the thread that will then show all the others.
+1!! I do think too that it's the obvious solution!!!! Why the hello do HTC's SMS apps display the full thread of SMS's on their app, it's pretty much useless, and causes lags!!! The last 10 sms's like in Outlokk or on the iPhone is enough!
I don't know what the hell HTC's devs are thinking sometimes....
I very, very sad....
I can't view list of SMS
I can't answer to SMS without 5-10sec timeout
I can't use default interface for SMS
Its terrible.
If you ready to answer me about this with thread when swith to default mode, you must to know that I've tried this and I lost MMS.
I can't use only SMS without MMS.....
Plz, help. Who sovle this problem, help.....
.
+1 it's to sad. I've had the phone for 3 weeks now, and i'm waiting on HTC to fix this terrible issue (this and the alarm issue..)
i still have to use Nokia N86 as my primary phone, because like you, i want both MMS and SMS. HTC please??
Guys,
If this issue is really of concern to you do the following:
- write to HTC so they know that there is still a problem out there for some users.
- implement this fix here http://forum.xda-developers.com/showthread.php?t=584696 (see the last post f you want to solve the MMS issue).
WB
Same here!!
What I am doing now as a workaround is using PowerSMS (http://download.cnet.com/PowerSMS/3000-10440_4-10920088.html).
It allows you to make a full backup (among others) of your SMS (inbox and sent items) and restore them anytime with the option to delete them after backing up.
Regarding the amount of use you can backup SMS you don't need anymore. It's really quick.
I'm doing this once/twice in a week and the sms app is responding. According to the amount of sms you send/receive you can screw it up and down;-)
I receive round about 10 sms each day and send ~10 sms pro day.
But as I said. It's not really a solution but a little apsirin for my headache!
Cheers,
LEE
P.S. beside all these, this powerSMS is a really nice app (e.g schedule SMS ) .
Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.
BLAST3RR said:
Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.
Click to expand...
Click to collapse
I use MyPhone on a daily basis (it automatically backs up everything except my storage card at 4am). It also allows you to archive text messages online, and you can then delete them from your online store and it automatically deletes them from your phone during the next sync. Doing this, I never have problems with my SMS or MMS, as I keep the number of messages down. I've got over 2000 messages archived on MyPhone (accessible via the web interface), and about 100 on my phone at the moment. Once there's a 100% fix in place, I can restore the archive and they will get put back on my phone automatically.
If any of you are having problems, have you done what wacky.banana suggested? That thread seems to have resolved the issue for the majority of people. Okay it's not ideal, but until HTC fix this then we have to make do with what we have.
I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.
Henry_Lee said:
I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.
Click to expand...
Click to collapse
Henry_Lee,
What JohnCMolyneaux is trying to tell you is that your problem is probably being caused by the HTC SMS application not being able to cope with too many texts on your phone. Its a well known problem and produces the symptoms you have (search for SMS problem on XDA and you will find lots of threads on this).
What he was trying to say was that if you backup your texts online then delete all of them off the phone but the bare essentials then you stand a better chance of getting the HTC SMS app to work.
An even better solution is the one I set out above.
There's no more on offer here I'm afraid. It's either one of the 2 solutions above or you live with it.
WB
I have only 10-20 SMS on my phone and get problem even with 1-5 SMS.
I already wrote to HTC support service but I think someone solve problem....
I never had any problem .. I know it's not being helpful, but just so you know.
now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S
I have two major issues with this phone, 1. some sms messages doesen't get sent, they're stuck in the outbox. 2. the alarm clock isn't reliable at all.
Sendt an e-mail to HTC and got this answer: (i did include in the e-mail the fact that i have installed the hotfix)
Dear HTC Customer
HTC is aware of this now, and working on a solution. Thank you for your patience
shu8i said:
now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S
Click to expand...
Click to collapse
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.
Henry_Lee said:
But now i dont see any famouse ROM Developers like BePe, just some young staff....
Click to expand...
Click to collapse
Never heard of Miri then?
Henry_Lee said:
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.
Click to expand...
Click to collapse
Well, this will not easily be solved by a simple rom fix.... It's a fundamental error in the sense 2.5 msging. The alternatives aren't perfect either (there is a sense 2.1 workaround which has some bugs as well as the 'disable sense' option which isn't all that for some).
Afaik custom roms usually are stripped, updated, modified and tweaked and no core fixes which are the resposibility of HTC.
Henry_Lee,
I found a solution for my SMS problem, which was quite similar to yours I think:
- not able to send (new) or answer messages
- not able to see message history
- not able to go to 'more' for more options
First of all I wrote an email to HTC as well, but they didn't seem to understand my problem or care about it. They answered a hotfix
would be available soon, but that was a hotfix to solve the other SMS problem where messages didn't get sent immediately etc..
However, once this was released I downloaded it and installed it onto my HD2, result: wasted my time (as I expected really...).
Because HTC didn't respond to my next messages anymore (therefore I assume they don't really care) I started to try a couple of things
myself:
1. Made a backup using SBP Backup software excluding a backup of the registry in System Data
2. Performed a hard reset
3. Installed ROM upgrade (in my case it was Netherlands 1.48.404.2)
4. Installed SMS Function Update
5. Re-installed most of the files in the backup in ROM Upgrade Mode, apart from System Data (use Customize Restore)
Result: problem(s) solved!
SMS works like a charm again, as it did when I just bought the phone.
Just disappointed in the way the HTC customer service desk works (or doesn't work...). Still, it's not just HTC's CS, Nokia excels in their
stupidity, one of the reasons I got a HTC phone this time. Let's hope I won't have to contact any of them again soon...
Hope this helps!
Brgds,
Paul
Polvito said:
Result: problem(s) solved!
Click to expand...
Click to collapse
How long has the problem been solved? I found this problem after 3 weeks with my device. A hard reset (or equally a ROM flash) would surely cause the equivalent. You may see the problem reappear, as I did after a week, after the 1.48 "upgrade".
johncmolyneux said:
How long has the problem been solved?
Click to expand...
Click to collapse
The SMS function has been up and running for about 3 weeks now. And like I mentioned earlier I have also upgraded the ROM version, no problems since.
Many messages have been sent and received meanwhile so at the moment I'm confident the problem has been solved properly. If not I will let y'all know!
Brgds,
Paul
I do sympathize with those having SMS issues. Have you all consider possibility is hardware issue as you also notice there are guys in the forum saying they do not have such issues. I am one of them. I have been using the HD2 for 38 days already. On day one I restore about 800 sms into my phone. There was NO lag and the SMS were all displayed within 10+ secs ( one time lag to display ). Subsequent no more such lag as was instant display when I access it
SMS stuck in outbox only one time ( few minutes ) - I discounted it off, as I just reach another country
daily I send/recieve about 20-30 SMS : till today I NEVER encountered SMS stuck in outbox. SMS was also immediately displayed in PEOPLE tab ( found many users complain very slow to load ). I only face this issue few days ago on the cooked rom based on Leo 2.0 build 28*** ; I change back to rom based on build 2188## - no more such issue
Till today I NEVER even bother to install the SMS hotfix - see no need of it
johncmolyneux said:
Never heard of Miri then?
Click to expand...
Click to collapse
Heard, but I will wait normal SPL and Bepe.
When I had HTC Cruise I tried many ROMs and Miri's too, but only Bepe to cook ROM like my taste.
Looks like HSPL is ready. isnt?
I have been a long time user of PhoneLog which logs all calls and sms messages into your calendar. Excellent app.
The only issue is that with 6.5.5 /Sense 2 it does not seem to log SMS's anymore
Does anyone have a similar app. It logs it in real time and ends up on my work calendar via Exchange active sync.
im not familar with anything personally, but it sounds like a cool idea and i would be interested to know aswell.
by the way... are you using the HTC Messaging Client or the stock WinMo one? i wonder if that would make any difference to the performance of PhoneLog.
Its a thought.
Messages are still finally stored in the Winmo messaging client. The HTC one is just a skin however the phonelogs triggers may be blocked by HTC.
working
Can this cab and it seems to be working again.
http://forum.xda-developers.com/showthread.php?t=556614
Thanks for the tip lamensterms
you say 'can' this .CAB? do you mean trash/ditch the .CAB, or use that .CAB?
ha ha, im not trying to be a jerk... just not sure if you had a typo or not.
i do use that .CAB seeing as i couldnt agree with the HTC client.
glad you got it going, now i think ill have to check PhoneLog out.
cheers.
Typo. Cab worked fine.
Phone log = http://www.infinityball.com/phonelog/
Now is logging incoming messages but not outgoing.
I have tried using threaded view or single message view. Same issue. Better thou.
Also Sense now fails to acknowledge that the sms has been read. That might be a deal breaker.
Is there a util which can back up messages to calendar once a day/week?
Also Sense now fails to acknowledge that the sms has been read.
Click to expand...
Click to collapse
while using the stock WM sms client... it is a know issue for Sense to keep displaying the notification bubble on the SMS tab. i experience this problem very rarely (so rarely that it is hardly a problem for me). i think it might have been discussed in the thread where you retrieved zenyee's .CAB, but i cannot remember for sure.
Is there a util which can back up messages to calendar once a day/week?
Click to expand...
Click to collapse
after some quick google "research"... it seems there are other apps similar to phonelog available for blackberry and android... but phonelog may be the only one of its kind for WM.
here is a request on another (microsoft) forum - http://social.technet.microsoft.com/Forums/en/outlook/thread/66e9160d-46ed-452c-91fa-6f3a6a88f86d
there are other folk out there who share your request. maybe some further integration could be on the horizon.
let me know how you go with HTC messaging VS WINMO.
cheers.
Hi there.
I've had problems with my HD2 since I got it shortly after release last year. I've upgraded it to the latest ROM 1.66 and I still *had* problems with extreme sluggishness and freezing. "Services.exe" was a program that often got problems. I also had the "sleep of death" syndrome.
After I updated it and did a hard-reset I used PIMbackup to backup my contacts, SMS messages, appointments and such. No programs were restored. It still had the same problems. So I tried different things, but with no luck, until I did a hard-reset and restored everything except for my SMS messages. There were about 1600 of them, which I personally think is not that many. Now it runs fine, no freezing nor sluggishness.
So my question is, is it normal for an expensive smart phone like this to get that slow and unstable just by having a little too many SMS messages?
Thanks in advance.
/Zhibbhi
Zhibbhi said:
Hi there.
I've had problems with my HD2 since I got it shortly after release last year. I've upgraded it to the latest ROM 1.66 and I still *had* problems with extreme sluggishness and freezing. "Services.exe" was a program that often got problems. I also had the "sleep of death" syndrome.
After I updated it and did a hard-reset I used PIMbackup to backup my contacts, SMS messages, appointments and such. No programs were restored. It still had the same problems. So I tried different things, but with no luck, until I did a hard-reset and restored everything except for my SMS messages. There were about 1600 of them, which I personally think is not that many. Now it runs fine, no freezing nor sluggishness.
So my question is, is it normal for an expensive smart phone like this to get that slow and unstable just by having a little too many SMS messages?
Thanks in advance.
/Zhibbhi
Click to expand...
Click to collapse
i've just gone an deleted 5000 SMS's and i was not having any problems with slowness.
I just deleted them for a bit of house keeping, thats all.
i weekly take backup of sms's using pimbackup. if i dont clear the sms then it will b very difficult to text and open the application. it takes around 10-15 seconds to open a conversation thread with mor than 2000 sms's and around 8-10 seconds for 200-700 sms.
I weekly send around 4-5000 sms's and this fone have only one BAD point.. that is Messaging client.
mon_money said:
i weekly take backup of sms's using pimbackup. if i dont clear the sms then it will b very difficult to text and open the application. it takes around 10-15 seconds to open a conversation thread with mor than 2000 sms's and around 8-10 seconds for 200-700 sms.
I weekly send around 4-5000 sms's and this fone have only one BAD point.. that is Messaging client.
Click to expand...
Click to collapse
is that using the HTC Messaging client? or WM SMS?
djchubbs said:
i've just gone an deleted 5000 SMS's and i was not having any problems with slowness.
I just deleted them for a bit of house keeping, thats all.
Click to expand...
Click to collapse
So if you can have triple the amount of text messages than me, that must mean that there is something wrong with my phone, right?
If I send it to repair, they'll probably just hard-reset it, take a quick test on it, and sent it back saying they didn't find any problems on it. Isn't that right?
Zhibbhi said:
So if you can have triple the amount of text messages than me, that must mean that there is something wrong with my phone, right?
If I send it to repair, they'll probably just hard-reset it, take a quick test on it, and sent it back saying they didn't find any problems on it. Isn't that right?
Click to expand...
Click to collapse
What messaging client are you using? HTC or WM?
I use the HTC messaging client.
Zhibbhi said:
I use the HTC messaging client.
Click to expand...
Click to collapse
thats may be why, i dont, i found with HTC messaging client that with as little as 100 sms in my inbox the client would lag, so i reverted to WM messaging client and runs like a dream, on its not the best looking client but still, does the job as they say.
Ah, ok. Where can I find the WM client?
Thanks for your help!
im not 100% sure but i think there shuold be a way of dissabling HTC client and it will default to WM SMS, maybe someone else could shed some light on this
Nevermind, found it =)
A million thanks for your help djchubbs! =D
Zhibbhi said:
Nevermind, found it =)
A million thanks for your help djchubbs! =D
Click to expand...
Click to collapse
no problem, like i said, its doesnt look great but performance wise you should notice the difference.
OS version - 5.2.21892 (21892.5.0.89)
Manila Version - 2.5.20121412.2
Rom Version - 2.13.531.1 (90963)
Rom Date - 04/28/10
Radio Version - 2.10.50.26
Protocol Version - 15.39.50.07U
The problem is that when I get an incoming text message, my phone will freeze for upwards of 2-5 min before the text clears and the sound plays. After the sound plays, my phone will have slight lag, but then go back to normal speed.
If multiple texts come in at the same time, my phone can be frozen for up to 15 min!
Any help?
Welcome to the HTC SMS client...the one true achilles heel of this phone. The newer version that comes in the ROM you have was supposed to fix all that, but it only seems to have helped a little, and not for everybody.
You can help it a little by keeping the number of messages in your inbox trimmed down to a minimum, but even that won't solve the issue where it chokes when getting too many messages too fast.
There's a cab or two to disable the HTC client and just work with the underlying WM interface, but I haven't tried any of them. Several of the custom ROM's available here also have that disabled by default (as part of their effort to make the phone work better in general).
So there is nothing to do?
No new messaging mods/apps or anything like that?
EDIT: I currently have lots of conversations and lots of texts in those conversations. Would trimming those down help?
ranestari said:
So there is nothing to do?
No new messaging mods/apps or anything like that?
EDIT: I currently have lots of conversations and lots of texts in those conversations. Would trimming those down help?
Click to expand...
Click to collapse
Use the Microsoft Myphone program to archive your text messages online. They'll be pulled off your phone and stored in your online profile. You can restore any single sms or all of them if you.
It wont archive MMS, so you'll need to manually save those and delete them from your inbox.
Mase_Mase said:
Use the Microsoft Myphone program to archive your text messages online. They'll be pulled off your phone and stored in your online profile. You can restore any single sms or all of them if you.
It wont archive MMS, so you'll need to manually save those and delete them from your inbox.
Click to expand...
Click to collapse
Would that help the speed of the texts coming in?
sirphunkee said:
Welcome to the HTC SMS client...the one true achilles heel of this phone. The newer version that comes in the ROM you have was supposed to fix all that, but it only seems to have helped a little, and not for everybody.
You can help it a little by keeping the number of messages in your inbox trimmed down to a minimum, but even that won't solve the issue where it chokes when getting too many messages too fast.
There's a cab or two to disable the HTC client and just work with the underlying WM interface, but I haven't tried any of them. Several of the custom ROM's available here also have that disabled by default (as part of their effort to make the phone work better in general).
Click to expand...
Click to collapse
Mase_Mase said:
Use the Microsoft Myphone program to archive your text messages online. They'll be pulled off your phone and stored in your online profile. You can restore any single sms or all of them if you.
It wont archive MMS, so you'll need to manually save those and delete them from your inbox.
Click to expand...
Click to collapse
ranestari said:
Would that help the speed of the texts coming in?
Click to expand...
Click to collapse
Did you read the replies to this thread? In the end there is no proven fix for the problem when using the HTC Messenger. I have found that using the windows messengers greatly if not completely eliminates the problem all together.
ddgarcia05 said:
Did you read the replies to this thread? In the end there is no proven fix for the problem when using the HTC Messenger. I have found that using the windows messengers greatly if not completely eliminates the problem all together.
Click to expand...
Click to collapse
How would you use the windows messenger?
Like disable sense ui and use the titanium ui? Cause I believe that still pulls up the HTC messenger.
I love Vito SMS-Chat...
(The system prevented me from posting the link, but google finds it easily)
ranestari said:
How would you use the windows messenger?
Like disable sense ui and use the titanium ui? Cause I believe that still pulls up the HTC messenger.
Click to expand...
Click to collapse
http://pocketnow.com/how-to/how-to-disable-htc-messaging-on-the-hd2
ddgarcia05 said:
http://pocketnow.com/how-to/how-to-disable-htc-messaging-on-the-hd2
Click to expand...
Click to collapse
+1
ranestari, that article there has a link to (one of) the cabs I mentioned above, that will simply disable the HTC SMS client and let you use the stock WM interface instead. That should go a long way towards helping with your issues, but we still highly recommend not letting your inbox get too overstuffed...WM has long been known for not being able to tolerate that.
Sorry to necro this thread, but is there any other messaging client that I could use a cab with?
With the stock windows mobile client, I don't recieve any texts, but I know that they get sent.