Related
Does anyone else have a problem with their Titan and the keyboard? This has slowly driven me insane since I got the phone from a friend (which spent most of it's time in the box because he bought an iPhone less than a month later). Some of the keys when pressed (namely E, W, R, M, and N) repeat at least three or four times with each press. Other keys (ALT, shift, P, O) have to be pressed really hard to even register at all.
Is this a common problem with the Titans? I've personally used at least five or six, and mine is the only one to do this. Anyone have a whole keyboard for sale?!
just got a refurb that does the same thing...i don't know if they'll give me another one because of this reason though (at least not for free even though i pay $7/month). my old one with a cracked frame never did this. oh well.
I've had my Mogul for nearly 10 months now and over the last 2 this same exact problem has been getting progressively worse.
I can't send a text message without having to correcting a couple words. Forget about anything longer.
Titan Keyboard problems
I also have issues with the keyboard. have to press the keys too hard and sometimes repeatedly.
how can i solve this?
Same storey over here. Never had the problem until a couple weeks ago. I think maybe the phone just isn't made as well as I had hoped.
It's really a shame that such an expensive device starts to fail in less than a year.
yeah, it's slowly getting worse and worse, to the point where i hate text messaging people. it's pathetic that my buddy's cheapass LG enV works fine, while my originally $300 titan has the world's worst keyboard. what makes it worse is that i know they aren't all like this. we have multiple titans here at work that are great.
Well look what I found...
having the same issue. a real bummer
The attatchment in my last post corrected the problem for me. no more "how arrre youuu doing"
I'll be damned.. that fixed it! Thank you so much!
VictoryCube said:
Well look what I found...
Click to expand...
Click to collapse
dude, where'd you find that?
that is crazy. too bad(?) i got a brand new one (not refurb like i got three days ago) from the sprint store after talking to customer care. they also gave me an extra battery, charger, headset, stylus, splitter and all that good stuff from the new box they opened for me! i'll download the attachment though just in case something happens.
but please explain to me how software can correct what seems like a hardware issue?
thanks
angellt said:
dude, where'd you find that?
Click to expand...
Click to collapse
Did some searching and had some luck to find this post:
http://forum.ppcgeeks.com/showthread.php?p=251338#post251338
htc.user said:
that is crazy. too bad(?) i got a brand new one (not refurb like i got three days ago) from the sprint store after talking to customer care. they also gave me an extra battery, charger, headset, stylus, splitter and all that good stuff from the new box they opened for me! i'll download the attachment though just in case something happens.
but please explain to me how software can correct what seems like a hardware issue?
thanks
Click to expand...
Click to collapse
lucky you! i'm not sure about everyone else's keyboard problems, but mine didn't start until i upgraded the ROM (i had the original ROM until the GPS/Rev A update came out). my problem was either very coincidental, or the updated driver they used in the new ROM sucks donkey ass.
Not sure if you are describing what I have. I have something simliar, but a reboot of my phone fixes it.
have the same problem and patch above did not fix it since its a hardware problem, keyboard seems to be cheap and poorly manufactured. I just put in a request with asurion for another device. Should arrive soon
keeepinitgansta said:
have the same problem and patch above did not fix it since its a hardware problem, keyboard seems to be cheap and poorly manufactured. I just put in a request with asurion for another device. Should arrive soon
Click to expand...
Click to collapse
The multiple key issue is definitely associated with the GPS ROM updates. Now YOU might have a lemon of a phone but 99% of the people with the issues (including myself) had this start happening when we upgraded.
I am actually running the newest "unreleased" ROM now and I don't have the key issue anymore that I experienced with the first official GPS ROM they released.
i got the titan from sprint 11 months ago and i've used these roms (not in order):
RUU_TITAN_SPRINT_WWE_2.17.651.0_RS_TITAN_SPCS_1.47.01_Ship.exe
RUU_TITAN_SPRINT_WWE_3.35.651.2_RS_TITAN_3.35.04_4350H_SPCS_AM_Ship.exe
RUU_TITAN_SPRINT_WWE_3.49.651.0_RS_TITAN_3.39.10_SPCS_2.00_AM_PPST_Test.exe
RUU_TITAN_SPRINT_WWE_3[1].16.651.0_435009_RS3_27_00_SPCS_NV124.exe
dcd_titan_2.1.0_sprint.exe
dcd_titan_2.2.0_sprint.exe
dcd_titan_2.2.3_sprint.exe
dcd_titan_2.3.1_sprint.exe
dcd_titan_3.0.4_sprint.exe
dcd_titan_3.1.2.exe
Colonels GPS rom nbh.rar
Nex_3.35_no2_SPCS_SPB_FIXED2.exe
NexVision_2.3.1_02_SPCS.rar
NexVision_2.3.1_SPCS.rar
nueROM v2.0 Build 5048.rar
nueROM v2.1 build 5066.rar.rar
PPC6800SP MR 07-16-07.zip
SchS.exe
vSprint2.exe
Generic_if0ne_beta1.rar
as well as buildOS and dcd's kitchens
i never had a keyboard issue with my original titan handset using ANY of the roms...not before or after flash. i replaced it because there was a crack on the side that i was afraid would grow to damage the screen or something.
the initial refurb that they gave me was the first time i had the keyboard repeat issue. i flashed the 3.35.651.2, 3.49.651.0, dcd_titan_3.1.2.exe three times each to see if it would help...but it did not. that is why i called customer care again and they got the sprint store to hook me up with a brand new one (not refurb). i did not get a chance to see if the attached file helped the issue, but judging from what others have written, it could have helped.
i don't think the titan's keyboard is cheap. i wouldn't have bought it if i thought i was cheap (unless it was actually cheap, price-wise). tell me what an expensive keyboard on a phone feels like...what, a vertu? a tag? mobiado's cocobolo? the titan's keyboard feels pretty solid to me. i want them to release a touch pro for sprint! what's the eta on that?
fixed it
Tonight was probably the 5th time that i've looked for a fix for this annoying keyboard issue. I didn't even have to run a search, just saw the thread. Many thanks to the people who fixed this most annoying problem, since I loaded the last rom most of my friends were begining to think i was drunk all the time because i was always sending them messages just like when I was drunk... anyone have a cab to fix my drinking problem...?
Will this work for the mogul as well....I've been having these same issues with my HTC mogul.
Trying to find out if my cases are just really bad luck or are there really issues with the touch screen on the HERO!
Bought my phone in October 2009 and now have the bring in the phone for the 5th time to HTC. My son has also an Hero and he faces the same problems.
Symptoms:
- lower region no or very bad response, almost unable to use the backspace in sms
- about 9 mm from the bottom the whole screen no response
- screen starts flipping/switching between the different menu screens
For my phone the lcd already 3 times replaced and for my son once.
When I brought in my phone last time I asked them if there where people like me who have the same problems with the touch screen and they assured me there where no screen problems!!!
I really getting tired of going to HTC service centre and have to wait one week before my phone comes back, last time even almost 2 weeks.
I do like the phone but with these kind of problems I wonder just bad luck or is there something wrong with the design?
Didn't drop the phone once, would say I am a heavy user including mobile network sharing function.
Use stock rom and have installed facebook and yahoo. Don't even dear to put the phone in my pocket because I am afraid that would cause the problems.
Who has similar experience and is willing to share. Would like to find out more before I send a big complain letter to HTC?
5-May Update:
Today received a brand new Hero from HTC. All new except the back cover
hope this one last a bit longer
Thanks
Theo, Singapore
Many people have had this problem. Mine was sent to HTC, 3 months ago or so. Haven't had the problem since.
Maybe your repair-center uses the wrong (old) acreens.
Mine was sent to HTC Belgium. I live in the Netherlands.
same here...got my phone about 3 month ago...I had loaded alot apps when I first got the phone. and the lower part of screen was DEAD at one point. Hard reset that's all I did and works fine for the last few months
tkrewinkel, mach2005, have you flashed a custom ROM or smth? (threkwinkel i know you mention that u've used a stock rom.. but your not clear if you've used a custom ROM and revert back to the stock one .. )
The problem does not apear when the screen is cold. After a while when the screen is at full brightness it gets warmer and the problem gets worse. HTC told me that they had to repair a lot of devices and it is a common hardware-problem. This has absolutely NOTHING to do with the ROM-version you are on!
same for me here, sending the phone right now to htc
DSF said:
tkrewinkel, mach2005, have you flashed a custom ROM or smth? (threkwinkel i know you mention that u've used a stock rom.. but your not clear if you've used a custom ROM and revert back to the stock one .. )
Click to expand...
Click to collapse
Why did you ask that question ? Do you think that custom ROM may cause that problem with our hero screen ?
I had the same issue and posted earlier in the forum..i never installed custom rom but for some reason the screen wasnt responsive enough and had a tough time sending mails n msgs..returned it to htc and got it repaired.
my hero is working perfectly and looking fwd to the 2.1 update
sebxd said:
Why did you ask that question ? Do you think that custom ROM may cause that problem with our hero screen ?
Click to expand...
Click to collapse
I wanted to know if this is related somehow to unofficial ROMS.. but it seems it's not.. thanks serenity373!
Why did you ask that question ? Do you think that custom ROM may cause that problem with our hero screen ?
Click to expand...
Click to collapse
I wanted to know if this is related somehow to unofficial ROMS.. but it seems it's not.. thanks serenity373!
Click to expand...
Click to collapse
Yeah i know...in my case it appeared just after changing my rom...i had an overclocked kernel...
I think i'm gonna use my warranty..
:sad:
I had exactly the same issue in the region of the screen you stated (bottom right). It has been repaired once so far. I hope it doesn't happen every few months!
Can we have on general thread for these touch screen problems.
It is a common issue i believe. I want to know if the htc phones that were send for repairs came across the same problem again?
Hi guys.
Right. I've got a really weird and very frustrating problem.
I had a white Xperia X10.. and was experiencing some problems with it. The person on the other end of the phone was complaining about a random banging/knocking sound that was happening every few seconds or minutes.. and also that they could hear themselves talk intermittantly.
I bared with this for a few weeks till I got fed up and sent it to Sony. They sent it back saying 'it passed all the tests', but the problem was still there!
So, I got rid of it, and bought a new black one.. and guess what.. same problem!.
Its just too coincidental that the same thing happened with 2 different phones. Also, there is only 1 person that complains about this (we're both on O2, and she's using the HTC Desire).
I first thought that it was her phone, or it was my simcard.. but it cant be, because I used my simcard in another phone for a week and there were no problems, and she's not had this problem with anyone else.
Its soo frustrating I just dont know what to do now!!
Has anyone else experienced this?
I have the same problem... i heard maybe fixed in the update but I dunno its really frustrating.. at first i thought it was other cell phone till other people told me about.. had the phone for 3 months so i doubt it covered under warrenty..
Well.. the previous X10 I had had the old firmware (016), and the new one I have right now has the latest build!(023).. so it cant be that...
Please help
I have this problem from the first day I bought the phone
'They all do that , guv'
Issue with mine as well...... I dont know why SE is not doing anything......
Definitely also have that problem.
Same here + incoming callers can hear echo
If SE dont fix it soon i gonna sell it and buy Galaxy S or wait for the new "Desire HD"
My opinion, they have used bad quality speakers sins SE have not fixed it and we (i) can hear crackling sounds sometimes.
Axuly the same problem is with the vibrator.. to weak, bad quality on the motor/to small?
Sell it, get desire, galaxy, etc.
Or use MW600 which comes cheaper and it has a FM radio too.
Both my wife and I purchased x10's and other than the call volume\noise issues we're happy with them.
It is a big problem though and I wish they'd address it.
I contacted HTC and discussed the grounding issue my phone is experiencing (screen unresponsive when ungrounded.) I asked if exchanging would fix the issue and was told all incredibles suffer from it. I would just like to confirm that people have incredibles that function when touched with only one finger on an ungrounded surface such as the arm of leather sofa.
What exactly is ungrounded?
Sent from my Incredible using XDA App
what is your phone set on when trying to use it?
If the object the phone is sitting on has more charge (and the phone is not in a case) than the object touching the screen (your finger) then it won't work. All capacitive touch screens work this way... at least, that's my understanding. I have never had the unresponsive screen issue, but my phone is also in a case.
path to earth
basically a non conductive surface (example leather couch arm). Mine doesn't even work on most wood tables unless i make a second point of contact.
I have not experienced it, and I tried on various objects after seeing videos of the problem, but it seems like it's a somewhat random problem. I think it has to do with the object having a static charge.
Are you in an very dry environment?
Edit: If you can use one, a case may help.
I'm on my second phone, both of them did it.
I just got my incredible last week, I love it but this is annoying me. The people at the store act like they have never heard of the issue and HTC said getting it replaced wouldn't help. I am considering trying the x or waiting on the fascinate, however I just want to know if and likely when i switch back, should i consider this flaw a necessary evil that goes along with owning this phone? would you say the majority of peoples phones work fine?
I've actually never had a grounding issue with my phone, though that may be because I have a case on it.
The only trouble I've had is the screen freezes when I wake it up, albeit VERY rarely. My boyfriend has the same problem, so I know it's not just me.
i hardly ever notice it. a few times i noticed it was this situation
i have the phone laying on my bed and i wake it up and try to unlock it (using the pattern lock) and it won't work or i have to try several times beacause it reads my touch as jumping around.
99.9% of the time though i'm holding the phone in my hand when i'm using it so i never notice it.
I may be wrong here, BUT. I think the 2.2 leak fixes it. i had the problem before the leak, sometimes when trying to scroll through apps or something with the phone laying on my bed it would think i'm long pausing on an app or it wouldn't scroll right. now it seems to be flawless.. only tested it for a few minutes trying to reproduce it, but still. usually it only took a few seconds to notice it.
shortbushemi said:
I may be wrong here, BUT. I think the 2.2 leak fixes it. i had the problem before the leak, sometimes when trying to scroll through apps or something with the phone laying on my bed it would think i'm long pausing on an app or it wouldn't scroll right. now it seems to be flawless.. only tested it for a few minutes trying to reproduce it, but still. usually it only took a few seconds to notice it.
Click to expand...
Click to collapse
could you test something for me since you have the leak? try a pattern lock and see how it goes.
FWIW, mine has had this issue from the start. Bugs me a little, but not enough to replace the handset.
the337 said:
could you test something for me since you have the leak? try a pattern lock and see how it goes.
Click to expand...
Click to collapse
my first incredible had the unresponsive screen, verizon replaced it and that one had it as well, I installed the leaked froyo and the problem is no longer there.
the337 said:
could you test something for me since you have the leak? try a pattern lock and see how it goes.
Click to expand...
Click to collapse
I have had the same problem you have had with both my bed and my couch. After reading the posts here I tried it and it seem that 2.2 has fixed it since I no longer have the problem. Not sure how thats possible if its a grounding issue but its fixed.
While I was unrooted, preparing to flash the leak, I went into the store and got them to exchange my phone. The new one works perfectly but i never tried the leak on the old one. I was told however, via HTC email, that it would not be fixed via update due to being a hardware issue. here is what they sent me. A stated earlier, my new phone now functions perfectly and my name isn't snoopy.
Dear snoopy
Hello snoopy, "Thank you for contacting HTC. I understand how important it is to have your HTC customized to your specifications. I am not sure which HTC device you are writing about, but there is an issue with the Androids. The touchscreen sensor is inconsistent, particularly when the phone is not grounded. Just putting a hand on the device grounds it just fine. This is a physical issue so updates will not resolve it. You do have the option to contact your provider for exchange. James, I hope I have answered your inquiry in sufficient detail. Please feel free to contact HTC at any time in the future. HTC Technical Support www.htc.com/us www.twitter.com/htc www.facebook.com/htc"
i was also told on the phone that exchanging wouldn't fix the issue, however it certainly did correct it.
spazzxb said:
While I was unrooted, preparing to flash the leak, I went into the store and got them to exchange my phone. The new one works perfectly but i never tried the leak on the old one. I was told however, via HTC email, that it would not be fixed via update due to being a hardware issue. here is what they sent me. A stated earlier, my new phone now functions perfectly and my name isn't snoopy.
Dear snoopy
Hello snoopy, "Thank you for contacting HTC. I understand how important it is to have your HTC customized to your specifications. I am not sure which HTC device you are writing about, but there is an issue with the Androids. The touchscreen sensor is inconsistent, particularly when the phone is not grounded. Just putting a hand on the device grounds it just fine. This is a physical issue so updates will not resolve it. You do have the option to contact your provider for exchange. James, I hope I have answered your inquiry in sufficient detail. Please feel free to contact HTC at any time in the future. HTC Technical Support www.htc.com/us www.twitter.com/htc www.facebook.com/htc"
i was also told on the phone that exchanging wouldn't fix the issue, however it certainly did correct it.
Click to expand...
Click to collapse
No but your name must be James ;p
Sent from my Droid using XDA App
luniz7 said:
No but your name must be James ;p
Sent from my Droid using XDA App
Click to expand...
Click to collapse
How ever did you know that?. I just removed the places with my full name, not worried about being 1 in a million people with the name James so its all good.
Hello. After a lot of troubles with my desire z I want to open this thread in which everyone can post the problems he has had with his desire z.
For example mine in order had:
-Some keys working random (fixed by htc)
-Volume up key not working (fixed by htc by replacing th mobo)
-Screen not working, ribbon cable I think (sending to htc now)
so this is not that htc amazing build quality...
I had a few issues, but they got fixed under warranty.
Issues fixed
-Dust Under Screen (fixed 1year ago HTC)
-Loose hinge (replaced the spring, 1yr ago phone still feels good, glad i did it)
I see that both of you had your issues fixed by HTC, exactly how long did it take to get your phone back to you? And how did you go about getting a replacement from htc???
I'm having a problem with my hardware keyboard, When I press the spacebar key 90% of the time it will double space rather then single spacing.
When I sent my phone for dust issues it took them about 2 weeks to repair. Htc did not offer a replacement phone they just repaired it and sent me my phone back. I ended up using my Motorola rokr e8 for two weeks.
Sent from my T-Mobile G2
ACHILLES R32 said:
When I sent my phone for dust issues it took them about 2 weeks to repair. Htc did not offer a replacement phone they just repaired it and sent me my phone back. I ended up using my Motorola rokr e8 for two weeks.
Sent from my T-Mobile G2
Click to expand...
Click to collapse
You had to unroot/go back to your stock rom before sending your g2 to them correct?
tarroyo said:
I see that both of you had your issues fixed by HTC, exactly how long did it take to get your phone back to you? And how did you go about getting a replacement from htc???
I'm having a problem with my hardware keyboard, When I press the spacebar key 90% of the time it will double space rather then single spacing.
Click to expand...
Click to collapse
I don't know if it's the same in the US, but in Italy we have "collection centers" where you bring your broken phone, they send phones to HTC and then give it back to you. This may take two weeks. The nearest collection center isn't that near, so HTC send me a courier/carrier (don't know which one is the right word in english) and after a week I have my phone back
The second and third time I've asked them to change my phone (I know that tmobile before having the broken phone, has already sent you a new sensation or mt4g). Now I want to see if this time they will change it... I hope so, can't leave the phone for a week so often (less than one year: three problems...)
edit: yes unroot and everything with Nipqer's guide
tarroyo said:
You had to unroot/go back to your stock rom before sending your g2 to them correct?
Click to expand...
Click to collapse
Yes unroot, when i sent in my phone i was still on stock, rooted afterwards. Here is the guide by Nipqer that virtualflyer mentioned.
http://forum.xda-developers.com/showthread.php?t=1442988
to use that unroot guide your phone must have true s-off, to check if you have true s-off see this thread.
http://forum.xda-developers.com/showthread.php?t=1660228
Only problem I ever had was a burnt flash, but I really used the torch app A LOT, and usually with the Death-Ray setting on, lol. I bought 4 replacements on ebay for less than 5 dollars, change it myself and it's all good.
Dimitri Vladkov said:
Only problem I ever had was a burnt flash, but I really used the torch app A LOT, and usually with the Death-Ray setting on, lol. I bought 4 replacements on ebay for less than 5 dollars, change it myself and it's all good.
Click to expand...
Click to collapse
me too. but I don't want to replace it if I loose warranty while doing it... So I'll wait...
Mine has been great for the past couple of years! Had it since October of 2009 or thereabouts.
HTC sent me back my desire z repaired for the third time... Amazing build quality... Amazing customer service... Amazing HTC...
Not sure how much I'll stand this...
virtualflyer said:
HTC sent me back my desire z repaired for the third time... Amazing build quality... Amazing customer service... Amazing HTC...
Not sure how much I'll stand this...
Click to expand...
Click to collapse
What did you repair? How much did it cost?
My volume rocker is a bit mushy due to me abusing it too much, but otherwise my G2 is working great after 19 months of ownership.
Owning a DZ sins february 2010 and noticed the glass was a bit higher then other DZ's. A few months later I noticed dust under screen, wich has gotten worse since...
Also on top of the phone, near the power button. The housing is cracked.
Other then that I am verry pleased with my DZ up till now
Sent from my HTC Vision using xda premium