There is only 1 app on my phone that I do not want to loose the data for. That app would be aCar. Well, I have been use titanium back up for at least 6 months and i am pretty proficient at using it. Well, I was playing around with my phone, like the lot of us do. I made a backup of aCar before I messed around with my phone. Ended up having to do a data wipe/factory reset on my phone. Restored aCar and it force closes. I can load the app, but the data is corrupt. Is there any way to pull the data from the TiBu backup file. I have about a month worth of data there that I want to save.
Dullawolf said:
There is only 1 app on my phone that I do not want to loose the data for. That app would be aCar. Well, I have been use titanium back up for at least 6 months and i am pretty proficient at using it. Well, I was playing around with my phone, like the lot of us do. I made a backup of aCar before I messed around with my phone. Ended up having to do a data wipe/factory reset on my phone. Restored aCar and it force closes. I can load the app, but the data is corrupt. Is there any way to pull the data from the TiBu backup file. I have about a month worth of data there that I want to save.
Click to expand...
Click to collapse
Sounds like you may end up losing the data for that app. Imo, for the future, you may want to try syncing with your dropbox account. It could either be an SD card failure, or just a bad backup from the start. IMO, Id copy all info to my computer, reformat and then try again. If it still happens, I would suggest clearing data from the app and try restoring data ONLY. If it still happens, try uninstalling and then restoring it completely, app and data, via tibu. Feeel free to try these in any order. haha.
McLabia said:
Sounds like you may end up losing the data for that app. Imo, for the future, you may want to try syncing with your dropbox account. It could either be an SD card failure, or just a bad backup from the start. IMO, Id copy all info to my computer, reformat and then try again. If it still happens, I would suggest clearing data from the app and try restoring data ONLY. If it still happens, try uninstalling and then restoring it completely, app and data, via tibu. Feeel free to try these in any order. haha.
Click to expand...
Click to collapse
thanks for the suggestions, but i have tried all of them. I can'tn tell you how mnay times i have uninstalled and reinstalled hoping that out of some miracle it would work. i sent an email to TiBu, but they have failed to return my message. bah.
Dullawolf said:
thanks for the suggestions, but i have tried all of them. I can'tn tell you how mnay times i have uninstalled and reinstalled hoping that out of some miracle it would work. i sent an email to TiBu, but they have failed to return my message. bah.
Click to expand...
Click to collapse
Did you send him a logcat? I know that Joel is pretty good at returning emails cause Ive sent him a bunch. XD
McLabia said:
Did you send him a logcat? I know that Joel is pretty good at returning emails cause Ive sent him a bunch. XD
Click to expand...
Click to collapse
I sent him a message basically asking him if there was a way to extract the data from the app and he hasn;t returned the message yet. Granted, this was just yesterday. If I dont hear from him tomorrow, I will probably him pester him again with another email.
Dullawolf said:
I sent him a message basically asking him if there was a way to extract the data from the app and he hasn;t returned the message yet. Granted, this was just yesterday. If I dont hear from him tomorrow, I will probably him pester him again with another email.
Click to expand...
Click to collapse
Give him atleast a day imo. TiBu isnt his single source of income and hes not in the US Hell probably be asking for a logcat, so I would make sure to have that at the ready, or send him an amended email including the logcat.txt for him to check out so that neither of you guys are wasting time waiting for it.
alright, thank you very much for your assistance. i will be sure to get a log cat ready of the app when it fails. do you think i should send him corrupted TiBu data as well?
Dullawolf said:
alright, thank you very much for your assistance. i will be sure to get a log cat ready of the app when it fails. do you think i should send him corrupted TiBu data as well?
Click to expand...
Click to collapse
Imo, start with the Logcat and then move on from there. Np dude, thats what the boards are here for Its not like youre asking stupid things that can EASILY be answered by reading an obvious post. Plus, data corruption can happen to ANYONE. If it happens to me, Id rather know what I can do to fix it Purely selfish motives my good sir. haha. jk....kinda.
Related
I really wanted to delete this application since it is FC on me and messing up my phone. Is there a way i can get rid it from the phone else i might need to return this phone back to tmobile and get another one
vikramdhani said:
I really wanted to delete this application since it is FC on me and messing up my phone. Is there a way i can get rid it from the phone else i might need to return this phone back to tmobile and get another one
Click to expand...
Click to collapse
You'll need a rooted phone to nuke the preloaded apps unless there is another way I don't know about.
i absolutely hate that app. its useless to a deaf person. This may be a good enough reason to justify using a task manager -- not for android, but to silence the tmobile parade of amazonmp3 and the stupid photobucket app. god!!!!!!! enough is enough. I have task manager killing both these persistently. i also hide the apps in ADW launcher -- when app drawer is pulled up - hit settings then choose group and you can hide apps.
Root and titanium backup to remove? Dunno don't take my word for it.
Sent from my T-Mobile G2 using XDA App
luis86dr said:
Root and titanium backup to remove? Dunno don't take my word for it.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
reinstalls at reboot.
My Phone is virtually useless right now because of this reason only and i am hating this because looks like i might need to return my phone.
Anyone know if reformatting the phone will help ?
vikramdhani said:
My Phone is virtually useless right now because of this reason only and i am hating this because looks like i might need to return my phone.
Anyone know if reformatting the phone will help ?
Click to expand...
Click to collapse
Did you ever try running it or something? AmazonMP3 never runs on my phone but I've never hit the app either. No forcecloses here so a wipe should probably help.
I've only had photobucket try to open once and i've never had amazon open.
vikramdhani said:
My Phone is virtually useless right now because of this reason only and i am hating this because looks like i might need to return my phone.
Anyone know if reformatting the phone will help ?
Click to expand...
Click to collapse
That sucks big time .man I only got the photobucket bug, where it trys to upload my photos but since im not loaded n it does. but maybe if u fuse enough about it tmobile will be backed into a conner and wil release and update that will let us uninstall this crap they have loaded upon us
Sent from my T-Mobile G2 using XDA App
vikramdhani said:
My Phone is virtually useless right now because of this reason only and i am hating this because looks like i might need to return my phone.
Anyone know if reformatting the phone will help ?
Click to expand...
Click to collapse
My suggestion would be a factory reset and if that doesn't work then exchange it for a new G2 because i haven't had Amazon force close on me once.
SuperFly03 said:
My suggestion would be a factory reset and if that doesn't work then exchange it for a new G2 because i haven't had Amazon force close on me once.
Click to expand...
Click to collapse
Yeah i think i will just got ahead and do factory reset and if it still does not work then will return the phone
vikramdhani said:
Yeah i think i will just got ahead and do factory reset and if it still does not work then will return the phone
Click to expand...
Click to collapse
Or you can just try clearing the data from AmazonMP3 only (Settings-Applications-Manage applications). That might do the trick.
Yesterday I got the mandatory Sprint Voice to text update. This really upset me as the main reason I rooted my phone was to get rid of the bloat ware. So now I have Sprint nagware to deal with. So today I installed and set up the Google Voice Mail program and it works really nice. So I decided to delete/uninstall the Sprint Voice Mail Program. I used Titanium back up and I deleted the program. Everything still works well so I figured it was gone and that was that. Later I looked in my app drawer and was surprised to see that the icon for the sprint voice mail was still there. So I tried to drag it into the garbage and it wouldn't go. So I go into root explorer and to to system>app and go down the list looking for a sprint widget that I needed to get rid of and didn't find one. I also made sure that the sprint voice mail program wasn't in there either. So I shut off the phone and started it again figuring that the program was still in memory. Well after the reboot the program is still on my phone and now it's acting like it's a brand new account and asking me if I want to set it up. So this comes to my question how do I get rid of the Sprint Voice Mail. I can't find it in my system folder so what's going on? Anyone else experience this???
Help is always appreciated............
Lisa
You can try to mount your system and remove it via Terminal Emulator. Its a pretty simple process with only a few commands if you want to have a go that route.
Sent from my HERO200 using XDA App
So what .apk am I looking for now? I couldn't find it with root explorer so it's technically gone but this thing is insidious........
mslisaj said:
So what .apk am I looking for now? I couldn't find it with root explorer so it's technically gone but this thing is insidious........
Click to expand...
Click to collapse
It's a system app, updatecore.apk or such
Not sure what updatecore.apk is but as you pointed out it's probably a big deal.
Driving home from work today I was thinking about all this and then it dawned on me that I didn't really delete the Sprint Voicemail app as I thought. Earlier I was using Titanium and I was about to delete the Sprint voice mail app when I realized that it was telling me it was going to delete "Data" only. So in reality I only deleted the Voicemail data and not the entire program. You are probably correct that this program is securely nestled within the core of the Android/HTC/Sprint package. Truly amazing as this may be one of those things that you cannot get rid of. Unless it resides in it's own .apk somewhere and I can target that one program I'm very hesitant at this point to go after it. The interesting thing about deleting the data is it seems to have reverted back to the older version. A box came up after I rebooted the phone asking me if I wanted to personalize my voice mail like I did the first time months ago. Plus being it's not technically "working" as it's not personalized the sprint genie can't target me for upgrade as it doesn't know I'm using it. What do you think of that idea?
So here is where I am. I have the Google voice mail working and it's a very cool little program. I have a "Google phone number" that is free and actually works but I don't have to do anything about it as my original phone number works the voice mail just fine. So in reality I may have beaten Sprint to at least a draw on this one................
So to recap, I would say, if you don't want the voice to text sprint app you could go into Applications and delete the "DATA" and then it doesn't know who you are. Just leave the sprint voice mail application in the "unsetup state" and the monster "Mandatory Update" can't find you. You have effectively turned off the sprint voice mail that way and then you can install a third party like Google voice mail or You mail or anything you want.
Give me you take on this idea. I think this is whats going on and this may be the only fix to opt out of the Sprint program.................
For future reference, all system (non-deletable) applications are located in /system/app. Use Root Explorer to go there and delete them. I think what he meant was to delete the Sprint Updater, which I think is Sprint_Updater.apk, also in that folder.
mslisaj said:
Not sure what updatecore.apk is but as you pointed out it's probably a big deal.
Driving home from work today I was thinking about all this and then it dawned on me that I didn't really delete the Sprint Voicemail app as I thought. Earlier I was using Titanium and I was about to delete the Sprint voice mail app when I realized that it was telling me it was going to delete "Data" only. So in reality I only deleted the Voicemail data and not the entire program. You are probably correct that this program is securely nestled within the core of the Android/HTC/Sprint package. Truly amazing as this may be one of those things that you cannot get rid of. Unless it resides in it's own .apk somewhere and I can target that one program I'm very hesitant at this point to go after it. The interesting thing about deleting the data is it seems to have reverted back to the older version. A box came up after I rebooted the phone asking me if I wanted to personalize my voice mail like I did the first time months ago. Plus being it's not technically "working" as it's not personalized the sprint genie can't target me for upgrade as it doesn't know I'm using it. What do you think of that idea?
So here is where I am. I have the Google voice mail working and it's a very cool little program. I have a "Google phone number" that is free and actually works but I don't have to do anything about it as my original phone number works the voice mail just fine. So in reality I may have beaten Sprint to at least a draw on this one................
So to recap, I would say, if you don't want the voice to text sprint app you could go into Applications and delete the "DATA" and then it doesn't know who you are. Just leave the sprint voice mail application in the "unsetup state" and the monster "Mandatory Update" can't find you. You have effectively turned off the sprint voice mail that way and then you can install a third party like Google voice mail or You mail or anything you want.
Give me you take on this idea. I think this is whats going on and this may be the only fix to opt out of the Sprint program.................
Click to expand...
Click to collapse
Product F(RED) said:
For future reference, all system (non-deletable) applications are located in /system/app. Use Root Explorer to go there and delete them. I think what he meant was to delete the Sprint Updater, which I think is Sprint_Updater.apk, also in that folder.
Click to expand...
Click to collapse
Yeah, that may be the actual name of the app, I don't remember Just delete the VVM app and problem solved!
theimpaler747 said:
Yeah, that may be the actual name of the app, I don't remember Just delete the VVM app and problem solved!
Click to expand...
Click to collapse
I meant delete the Voicemail app AND the updater. I believe the app is called Sprint_VM.apk.
Product F(RED) said:
I meant delete the Voicemail app AND the updater. I believe the app is called Sprint_VM.apk.
Click to expand...
Click to collapse
Ok.... I thought it was something VMCore.apk
I don't remember. I deleted it and put it back with the name "Sprint_VM.apk". Doesn't matter what it's named, but I think you're right about "VMCore.apk".
Okay Gentlemen, I have looked for all those files and the only one that is there is the Sprint_Updater.apk. Nothing there that has a VM or VVM or Sprint VVM or anything like that. I am running the .6 version of the Sprint stock 2.1. But I believe I have it disable for now. As I wrote previously by deleting the data file I have essentially not activated the program. If you do come up with the file to delete that would take the VVM with it I will certainly give it a try but there is nothing in the system>app folder that looks even close.
I so appreciate you taking you time to weigh in on this problem.
Thank you.........
Lisa
For the life of me I couldn't find what the apk was named -_- Was about to flash 2.1 to find out ha ha
Though I think Regaw's toolbox may allow you to remove it.
Sent from my HERO200 using XDA App
Nate14 said:
For the life of me I couldn't find what the apk was named -_- Was about to flash 2.1 to find out ha ha
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
Just looked, it's:
Sprint_VVM.apk
mslisaj said:
Okay Gentlemen, I have looked for all those files and the only one that is there is the Sprint_Updater.apk. Nothing there that has a VM or VVM or Sprint VVM or anything like that. I am running the .6 version of the Sprint stock 2.1. But I believe I have it disable for now. As I wrote previously by deleting the data file I have essentially not activated the program. If you do come up with the file to delete that would take the VVM with it I will certainly give it a try but there is nothing in the system>app folder that looks even close.
I so appreciate you taking you time to weigh in on this problem.
Thank you.........
Lisa
Click to expand...
Click to collapse
See above, delete that to get rid of SVVM for good
Well Gentlemen, again I just went though that directory vary carefully again and there is nothing that even comes close to a VVM or "voice mail" reference at all. It's simply not there.
Have you guys deleted this off your phones before? I guess you all are running some other Rom then the stock one so you haven't faced this mandatory update thing. But the files you are suggesting to remove are not in that directory. As I mentioned the Updater is there in two versions Sprint Updater and just plane Updater.
I don't believe this issue is worth you flashing the stock rom just to check it but that is a real offer and I appreciate that. I admire you guys that flash these phones just for the heck of it. When I have flashed the phone it makes my heart stop.
But thank you for all your responses. I certainly appreciate it........
Lisa
mslisaj said:
Well Gentlemen, again I just went though that directory vary carefully again and there is nothing that even comes close to a VVM or "voice mail" reference at all. It's simply not there.
Have you guys deleted this off your phones before? I guess you all are running some other Rom then the stock one so you haven't faced this mandatory update thing. But the files you are suggesting to remove are not in that directory. As I mentioned the Updater is there in two versions Sprint Updater and just plane Updater.
I don't believe this issue is worth you flashing the stock rom just to check it but that is a real offer and I appreciate that. I admire you guys that flash these phones just for the heck of it. When I have flashed the phone it makes my heart stop.
But thank you for all your responses. I certainly appreciate it........
Lisa
Click to expand...
Click to collapse
I don't use stock, and yes I have been able to eliminate VVM.... did you reboot after deleting? Are you looking under system/app?
Yes to both of your questions.
I was thinking the same thing that maybe the program was still resident in the memory so I pulled the battery and everything. It's Sprints FU to the rooting community I guess...............
mslisaj said:
Yes to both of your questions.
I was thinking the same thing that maybe the program was still resident in the memory so I pulled the battery and everything. It's Sprints FU to the rooting community I guess...............
Click to expand...
Click to collapse
Still, it should be removable Is it hiding in data/app or data/app-private for some reason?
Okay, you guys aren't going to believe this. But I rebooted the phone and I checked the data/app and the data/app-private. Found nothing in there. Then I went back to the app drawer and the offending program is GONE! I can't find any vestige of it anywhere. So I gather mission accomplished! I don't know what happened as earlier I did the reboot twice and pulled the battery each time and the third time was the charm for some reason. The only file I didn't remove was the Sprint_updater.apk. It's still there. But I have turned off the updates so I shouldn't be bothered by that either..............
Thank you all for your help. The android mystery continues..........
I really can't thank you guys enough as you have always come through..........
Lisa
mslisaj said:
Okay, you guys aren't going to believe this. But I rebooted the phone and I checked the data/app and the data/app-private. Found nothing in there. Then I went back to the app drawer and the offending program is GONE! I can't find any vestige of it anywhere. So I gather mission accomplished! I don't know what happened as earlier I did the reboot twice and pulled the battery each time and the third time was the charm for some reason. The only file I didn't remove was the Sprint_updater.apk. It's still there. But I have turned off the updates so I shouldn't be bothered by that either..............
Thank you all for your help. The android mystery continues..........
I really can't thank you guys enough as you have always come through..........
Lisa
Click to expand...
Click to collapse
No problem! Glad you got it... let me know if you need anything else before I go to my Epic in a week or two
Ok, so my girlfriend is having some problems with her phone and I thought I could swing some of this stuff by the board members for some expertise...
So basically what happened was, she was having some problems with her phone working very slow and getting laggy after compiling way too many text messages on her phone. When she tried to delete some of these text messages the phone wouldn't let her for some weird reason. She then took the phone in to some some sprint store and whoever worked on this thing told her he was going to wipe them directly from the SD card...
Ever since she is having problems where her phone won't even register when someone calls her... no ring, no screen pop-up, but she'll have a missed call notification when she misses the call...
The only other weird thing that I know of is I tried downloading a dj set for her on her phone over a wifi connection (around 55 MB) and it keeps saying download failed... I successfully did this for two other people on their phones as well as my own...
Any help would be appreciated, especially since she will love me to death if I can fix this for her... lol
I would sugest full wipe, that usually fixes lots of issues.
Do backup of her contacts and apps, turn off the phone and start up holding -vol and power bttn. than choose clear storage. That will bring the phone to the original stage like it come out from the box.
no need to backup contacts really they should be stored on her google account
I know she'll ask me this one... will she lose her pictures and stuff???
Sent from my PC36100 using XDA Premium App
DjKurt said:
I know she'll ask me this one... will she lose her pictures and stuff???
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Pictures are stored on the SD card, so no.
If she has Angry Birds progress she wants to save, there are apps for that and they don't require root.
If she has a ton of apps, that could be slowing her phone down. Have her reinstall apps as she needs them instead of all at once.
(from... Evo/MIUI/Tapatalk)
This morning, I decided to look at the 'My Apps' list through Android Market to see if I had anything to update. Typically there are about 20 apps to look at. Now there are only 3. I am running a stock Epic. I powered cycled the phone thinking it might have been a glitch. Same problem still occurring. Has anyone had this happen to them?
sent from my go-go Gadget phone
Indeed it did, and the issue lasted for a long time and I have no idea why. But I *may* have done a few things which helped fix it and perhaps Google was also at fault on their end, because the issue resolved and never came back (yet). Here's what helped:
-in the Market, download a program which clears your cache. 2 I use are Apps2SD and AntTek App Manager (requires root). The AntTek one is used less often because it clears more caches at a deeper level, but you may want to try it. First:
-go to phone settings/applications/manage applications. Find the Market app and clear both cache and data. You will receive a warning, but don't worry, all you'll need to do is accept Market terms and conditions again when launching. But don't launch Market yet.
-now, clear cache using the apps I suggested or maybe one or more of your own choice.
-launch Market again, accept T+C and now you hopefully will have all your apps back. The problem may reoccur but somehow I doubt your phone is at fault if it does. Eventually a combination of what you do and whatever the big G does may solve it like I think it did with me. Good luck.
Thanks!
sent from my go-go Gadget phone
Also should have said that your suggestion about app2sd worked.
sent from my go-go Gadget phone
breakwater said:
Also should have said that your suggestion about app2sd worked.
sent from my go-go Gadget phone
Click to expand...
Click to collapse
Glad it helped. It would be nice if it was only a one-time event for you, unlike it was for me (about a dozen). Maybe (haha) this upcoming new version of the Market will be more *reliable* too.
That has happened a few times to me. I usually have to remove the battery to get them to show up again
Sent from my SPH-D700 using XDA Premium App
I've also found that if you search for them and select or update them, usually they repopulate. It happens a lot to me when I flash the rom when restoring a nandroid backup.
DroidApprentice said:
\ Find the Market app and clear both cache and data. You will receive a warning,
Click to expand...
Click to collapse
and you'll need to "Force Stop" if it's running
Removing SD card will restore the apps installed on the phone.
I have the newest firmware update and I just started having issues with messaging. When I use the stock messaging app If I try to attach a photo I get a force close message. When I receive one It will not download. I have used the google messenger and I cannot receive or send it just says it cant send and cant download. Then in hangouts is I use sms I can send and receive in a group message which I have mms turned on for so group mms works fine if I send a photo is goes through but says "Cannot be store" but I also am unable to download incoming photos. I did a factory restore and that actually made my led star working it used to only work for calls. But im still having the same problem Ive been through the prl and profile update I'm at a loss here and dont know what to do. If anyone has any info it would be greatly appreciated,
Try wiping out your external sdcard. My wife had an issue where her images were being duplicated by the thousands and was killing space. The lack of space resulted in force closes and the entire phone becoming unstable. What made it even more strange was that these "duplicated" images were nowhere to be found on either her internal or external after viewing all the folders with ES File Explorer and most of the duplicates showed up in the gallery as blank images. Her external sdcard had stuff on it from her other phones and I believe it caused conflicts on the Sharp device. I pulled everything from her sdcard onto my laptop then placed her sdcard into my HTC One SV and used aparted (root required) to wipe and reformat the entire sdcard to fat32. She hasn't had an issue since. I told her to not put the stuff back onto her sdcard except for small stuff like pictures, and music. Anything else was to be left alone since we couldn't narrow down the exact culprit.
I'm having the same problem! No SD card for me.
SHM said:
Try wiping out your external sdcard. My wife had an issue where her images were being duplicated by the thousands and was killing space. The lack of space resulted in force closes and the entire phone becoming unstable. What made it even more strange was that these "duplicated" images were nowhere to be found on either her internal or external after viewing all the folders with ES File Explorer and most of the duplicates showed up in the gallery as blank images. Her external sdcard had stuff on it from her other phones and I believe it caused conflicts on the Sharp device. I pulled everything from her sdcard onto my laptop then placed her sdcard into my HTC One SV and used aparted (root required) to wipe and reformat the entire sdcard to fat32. She hasn't had an issue since. I told her to not put the stuff back onto her sdcard except for small stuff like pictures, and music. Anything else was to be left alone since we couldn't narrow down the exact culprit.
Click to expand...
Click to collapse
I will try this tonight that sounds logical my phone is doing the same by duplicating pictures in my music app sometimes it shows doubles as well. Thank you I'll post later if it helps or not. What if I used the SD card slot on my pc and formatted it using command prompt do you think it would work the same?
derrick101 said:
I will try this tonight that sounds logical my phone is doing the same by duplicating pictures in my music app sometimes it shows doubles as well. Thank you I'll post later if it helps or not. What if I used the SD card slot on my pc and formatted it using command prompt do you think it would work the same?
Click to expand...
Click to collapse
I do not see why it wouldn't. Aparted is an app you can get from the playstore. Though, some people will be confused when they try to use it given it's gui layout. If you can do it via command-line then kudos for you. Aparted just makes it possible to do it on the phone with root and attempt to make it easier and more friendly. Which it is once you familiarize yourself with it lol. Good luck
Sent from my C525c using Tapatalk
SHM said:
I do not see why it wouldn't. Aparted is an app you can get from the playstore. Though, some people will be confused when they try to use it given it's gui layout. If you can do it via command-line then kudos for you. Aparted just makes it possible to do it on the phone with root and attempt to make it easier and more friendly. Which it is once you familiarize yourself with it lol. Good luck
Sent from my C525c using Tapatalk
Click to expand...
Click to collapse
It didn't fix it. Still having the same issues.
derrick101 said:
It didn't fix it. Still having the same issues.
Click to expand...
Click to collapse
Sorry to hear that. Wish I had another idea/solution for ya but I hardly use this device. Hope you get it fix. If you do let us know so that it may help another person down the road.
Sent from my C525c using Tapatalk
SHM said:
Sorry to hear that. Wish I had another idea/solution for ya but I hardly use this device. Hope you get it fix. If you do let us know so that it may help another person down the road.
Sent from my C525c using Tapatalk
Click to expand...
Click to collapse
When I first had this problem I reset the device twice and used the original sim card that came with the phone. I know it has to be some app not playing nice but I can't find out which one.
derrick101 said:
When I first had this problem I reset the device twice and used the original sim card that came with the phone. I know it has to be some app not playing nice but I can't find out which one.
Click to expand...
Click to collapse
well if it's a user app then start deleting them one at a time until the problem stops. If it's a system app then there isn't much you can do at this point since the device is still somewhat locked down.
Sent from my C525c using Tapatalk
same issue..recent
Used to work fine..now cant recieve mms...
I was having the same problem also in figured out how to fix it. Go to your dial pad and press ##72786# then press ok. The phone will restart and then take a few minutes to provision your data services. This will not reset any data on your phone but just re-provision the data services on the phone. Somehow the APN settings must have got messed up on our phones when one of the messaging app updates happened. Good luck!
the workaround is to change the lockscreen to 'none' then power the phone off and back on, then put your lock screen back on, weird workaround but it works
I have been having the same issue and tried both methods discussed to no avail. After resetting the provisioning, now I get an error when sending MMS that states "Device not programmed, please wait." I updated both PRL and profile without error and I am now able to place and receive calls and texts and have 3G and 4G data but still cannot send MMS. I really don't want to call customer service. I also cannot roll back messaging app to previous version. I guess another factory reset is in my future.
Sent from my non-rooted 306SH
TechInMD said:
I have been having the same issue and tried both methods discussed to no avail. After resetting the provisioning, now I get an error when sending MMS that states "Device not programmed, please wait." I updated both PRL and profile without error and I am now able to place and receive calls and texts and have 3G and 4G data but still cannot send MMS. I really don't want to call customer service. I also cannot roll back messaging app to previous version. I guess another factory reset is in my future.
Sent from my non-rooted 306SH
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When you get this error goto settings and click activate this device. This will did your problem..... Unfortunately the workaround I stayed earlier only seems to work until you restart. You then have to do the steps over again.
The only thing that fixes it, and temporarily I might add, is a reset via recovery. My fiancee and I both have had issues with this since we got the phone a little over a month ago. We also lose 4G LTE, continuously dropping to 3G, though we're in a massively covered tri-band 4G LTE area (or so says the networking team at Sprint, who, to get them on the phone, I had to throw out quite a few disparaging tweets and messages to on Twitter and the Sprint forums.) It's a bunch of crap, this phone. My advice: Reset the provisioning, then reset the entire device. It'll work, just try not to reboot the damn thing or you'll have to do it all over again.
I apologize for not posting the update on my findings. I discovered what my issue is, is that I had bluebox launching on startup which was causing the provisioning after reboot failing. So I uninstalled that app and rebooted, the provisioning completed without error and the issue was corrected. I did not have to perform a factory reset to correct it. Thank you all for your input and timely responses.
Sent from my non-rooted 306SH