[Q] Some problems with a stock (non-rooted) EVO... - EVO 4G General

Ok, so my girlfriend is having some problems with her phone and I thought I could swing some of this stuff by the board members for some expertise...
So basically what happened was, she was having some problems with her phone working very slow and getting laggy after compiling way too many text messages on her phone. When she tried to delete some of these text messages the phone wouldn't let her for some weird reason. She then took the phone in to some some sprint store and whoever worked on this thing told her he was going to wipe them directly from the SD card...
Ever since she is having problems where her phone won't even register when someone calls her... no ring, no screen pop-up, but she'll have a missed call notification when she misses the call...
The only other weird thing that I know of is I tried downloading a dj set for her on her phone over a wifi connection (around 55 MB) and it keeps saying download failed... I successfully did this for two other people on their phones as well as my own...
Any help would be appreciated, especially since she will love me to death if I can fix this for her... lol

I would sugest full wipe, that usually fixes lots of issues.
Do backup of her contacts and apps, turn off the phone and start up holding -vol and power bttn. than choose clear storage. That will bring the phone to the original stage like it come out from the box.

no need to backup contacts really they should be stored on her google account

I know she'll ask me this one... will she lose her pictures and stuff???
Sent from my PC36100 using XDA Premium App

DjKurt said:
I know she'll ask me this one... will she lose her pictures and stuff???
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Pictures are stored on the SD card, so no.
If she has Angry Birds progress she wants to save, there are apps for that and they don't require root.
If she has a ton of apps, that could be slowing her phone down. Have her reinstall apps as she needs them instead of all at once.
(from... Evo/MIUI/Tapatalk)

Related

SGS Rants & Complains all you want here

[Q] Phone app, Contacts app rant
I love my SGS, hence i want to rant about it
Dialing from contacts, phone takes always one extra step than other phones.
if i already took the time to set defaults manually,
(1) why do i have to select the number to call again (contacts, solution could be viewing button on far right from the contact name) or
(2) when i use smart dial and am satisfied with first suggestion why do i have to select it then press call (phone app, if i want to call other suggestions they already show it separately in a drop down)?
after a month of using my sgs i still hold the phone to my ear and wait for a while, until i realize i hadn't pressed the green button.
(3) in contacts app i can search my friends by nickname, but ONLY IF i edited their nickname through contacts app, i.e. if it's imported from gmail and i never edited it on my phone it fails to find by nickname.
(4) smart dial is not so smart as it can't search by nickname, unless it's the only field for the contact in the phone's phonebook, huh? so i have to manually add new contacts to phone, then link them, for my closest people (phone app) if it's okay for a handful of people but starting from 20 i start cursing samsung app devs
(5) for my business contacts... it avoids searching by last name, what? (phone app)
then the editing, grouping etc... but since i don't add people daily i can make it work through other apps.
so are there solutions, that you know of, to these woes ?
1. I think the default number only applies outside the contact app (like a shortcut). But if you open it from contact it has to show you all the contact info (otherwise how else can dial the other numbers of that contact that is not the default??).
2. I think this is to cater for the 3G video call option.
3/4/5. It is kind of lame the phone app search only matches from beginning of name and not the entire string. (Hopefully new firmware can cater to this). Luckily the global search (i.e. long press menu key) matches everything. You may want to use this to find instead of opening the phone/contact app. It is much faster
In the contacts settings you can set the order to last name before first name, then you can search by last name.
If you want to call default number just flick the contact name right. Flick it left for message.
pippin88 said:
If you want to call default number just flick the contact name right. Flick it left for message.
Click to expand...
Click to collapse
Hey thanks for the tip
was it in the manual? (which i never read for any device....)
Well thats just great.
I am seriously so fed up with Samsung its not even funny. I am never buying one of there products ever again.
I said that I would never buy another Samsung product after my last Samsung phone, the Instinct. That was by far the worst phone I have ever owned. I with I had have stuck to that promise.
Oh well. I guess I learned the wrong way.
I think I might just try to sell this pos for as much as I can get for it and buy an HTC Desire HD.
Piece of crap! Grrrrrrrrr
I have put up with this phones issues for months, thinking wait for froyo and see if it helps things. To my delight froyo just became available for o2 uk customers, so I quickly updated. I was like a child with a new toy...but now feel like its broke/lost!
Firstly firstly beaufiful widgets doesn't seen to work properly on froyo. But my main gripe is the new found super lag. I cant even type this message without the phone stuttering! Scrolling up and down in anything...it stutters...like wtf?
Whats my best bet? Hard reset? If so how do I do it? If I backup my contacts on kies will it restore to a factory rest phone?
Any advice is welcome!
Btw running JP3
Sent from my GT-I9000 using XDA App
djglenn1337 said:
I have put up with this phones issues for months, thinking wait for froyo and see if it helps things. To my delight froyo just became available for o2 uk customers, so I quickly updated. I was like a child with a new toy...but now feel like its broke/lost!
Firstly firstly beaufiful widgets doesn't seen to work properly on froyo. But my main gripe is the new found super lag. I cant even type this message without the phone stuttering! Scrolling up and down in anything...it stutters...like wtf?
Whats my best bet? Hard reset? If so how do I do it? If I backup my contacts on kies will it restore to a factory rest phone?
Any advice is welcome!
Btw running JP3
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
backup your apps with titanium backup
factory reset
restore (only user apps and data, no system data)
Thanks for the reply. How do I actually factory reset? Can't find it in settings
Sent from my GT-I9000 using XDA App
djglenn1337 said:
Thanks for the reply. How do I actually factory reset? Can't find it in settings
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Settings/Privacy/Factory Data reset
I feel your pain.
Even going to JPO theres still lag, and the number of hacks that have to be done to get away from RFS and make the phone actually perform like it should is crazy.
I ended up defecting to an iPhone 4, but still have the SGS waiting for the day when its lag free and performing the way it should.
IMO the SGS "could" be way better than the iPhone, but it just needs Samsuck to pull the finger out.
cheetah2k said:
I feel your pain.
Even going to JPO theres still lag, and the number of hacks that have to be done to get away from RFS and make the phone actually perform like it should is crazy.
I ended up defecting to an iPhone 4, but still have the SGS waiting for the day when its lag free and performing the way it should.
IMO the SGS "could" be way better than the iPhone, but it just needs Samsuck to pull the finger out.
Click to expand...
Click to collapse
I did the same and defected to iPhone 4. I will be selling my Galaxy S as I don't believe Samsung will resolve the issues. They have had plenty of time to do this already and nothing has happened. Even with the XDA Developers showing them the problems and coming up with solutions they still have a laggy phone whcih lacks in so many way's. Don't even get me started on Kies.
In the end I bought an iPhone 4 and iPad wifi. Using iTunes and everything is working correctly.
Do yourself a favour...........
No no, its a great phone
Just need to apply mods/hacks/roots etc to make it work apparently and when update comes out you undo it all then redo it all again and hope for best.
I think it would be a great phone if it didn't lag so much.
Sent from my GT-I9000 using XDA App
JP3 is sh*t. use another firmware
use doc's or darky's and wait for cm6.1 that'll surely be free from lags.
I will have to disagree. I got my galaxy s 3 months replacing iphone 3gs. It came with eclair 2.1 and it was perfect. I did the froyo update the day it came out with the reg hack and kept on getting freezes and force close. Did a factory reset and everything was fine. Did the new official update JPA with no reset and again perfect. The only program that lagged a little was email. Did the one click lag fix and now everything is smooth and fast. With over 50 apps i have no problems at all. My only gripe is that it should have more available ram and with flash on the browser stutters on flash heavy sites.
Apart from that i am very happy. By the way a get sattelite lock on my gps from a cold start in 30 seconds!
Sent from my GT-I9000 using XDA App
What most users are forgetting is when you upgrade the ROM from Eclair to Froyo you MUST perform a Factory Reset.
Doing so will eliminate a lot of the problems with current Apps.
Animal06 said:
No no, its a great phone
Just need to apply mods/hacks/roots etc to make it work apparently and when update comes out you undo it all then redo it all again and hope for best.
I think it would be a great phone if it didn't lag so much.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I can't tell if you're being sarcastic or not.
Ok, been using the phone on and off today without to much trouble...
Till now. Just disconnected phone from charger and and tried facebook app, no go apk failed, same with xda app etc etc. stock browser started but font size was huge and screen res wrong. Power off fixed it... Scary stuff
Sent from my GT-I9000 using XDA App
sounds like what happened when my SD card started showing signs of failing.
prepare for the worst.
knock on wood, my replacement hasn't acted up yet.
Ok, been using the phone on and off today without to much trouble...
Till now. Just disconnected phone from charger and and tried facebook app, no go apk failed, same with xda app etc etc. stock browser started but font size was huge and screen res wrong. Power off fixed it... Scary stuff
Click to expand...
Click to collapse
lol this has happened a few times to ppl....just out luck

HTC News app and widget issues

I've been using the HTC News widget to keep an eye on a few technology feeds and a few other things for a while and find it pretty handy. Unfortunately for reasons I haven't found it decided to stop updating around two days ago. I have it set to update automatically every four hours but that wasn't happening and tapping the bottom area to force a refresh just left it hanging at "Updating" without success.
I tried removing the subscriptions I had and added two test subscriptions to see what happened. When I finished adding them I was back at the home screen and it told me there was no news. Considering one of the subscriptions was Gizmodo I find that impossible to believe so something has bugged it out. Being the genius (HAH!) that I am I decided to try and see if going to "Manage Applications" and forcing it to stop would fix it. Big mistake! Now when I try to add the widget or launch HTC News it looks like it's about to open and then I'm staring at the home screen. No crash message, no errors, it's just as though the app quit instantly.
That's where I am now. I have tried restarting the phone to force all processes to restart at boot up but it didn't work so now I'm stuck with a the HTC News app failing to load. Any suggestions on what to do to fix this? I still have no idea why it stopped working in the first place either.
same problem
I am having the same problem. Did u get a system update from HTC? I think mine stopped working after this update.
Yeah, the second update not long ago. I think that's when the random reboots started too.
Sent from my Desire HD using XDA App
contacted HTC
I have just sent HTC an email about this RSS News reader problem. i will keep you updated if I get a reply.
same problem here, but not related to the update!
i know this from my past:
as my signature shows i'm coming from hd2, and i had a desire hd ROM running
at last. there, after some days of the same rom, the problems with non-updating
news reader started to happen. i even felt smart and deleted the data from the
settings/ applications menue of the news reader, after that i had the same
problem as dyonas: a non functioning news reader.
sorry, but back then only a clean start (factory reset or in case of the hd2 a
deletion of the data.img) worked...
would be also glad if somebody would tell us how to fix this without having to
reflash/hard-reset!
Funny that you say that TML, I backed up all my apps thinking that it would be the only solution that would definitely fix it. I'll wait and see if we hear anything other than this but it shouldn't be a big deal to restore the apps again. I'd rather avoid it but at least the option is there.
Well I figured I might as well try a factory reset and it worked. The widget works again, and as a bonus my DHD feels ultra nippy again. I thought it was a tiny bit sluggish after I entered account details for sync but a few minutes later I saw why. Notification bar said 36 applications restored.
This phone rocks, Google rocks, Android rocks. All I had to download were things from the HTC hub. I even still have my text messages from before the reset.
Sent from my Desire HD
hey glad you sorted it...mine seems to be force closing now too.. I'm a newbie so please can you point me in the right direction on how to do a re-set, backup, and restore contacts/apps/messages??? thanks!...btw after reset if I restore apps will the apps still have my data e.g. Angry Birds with my score...or will I have to do it all again!
taz_mw said:
hey glad you sorted it...mine seems to be force closing now too.. I'm a newbie so please can you point me in the right direction on how to do a re-set, backup, and restore contacts/apps/messages??? thanks!...btw after reset if I restore apps will the apps still have my data e.g. Angry Birds with my score...or will I have to do it all again!
Click to expand...
Click to collapse
To backup apps and phone data I used MyBackup Pro from that market but as I said, I didn't need to install them since Google restored them. I didn't get settings and account information on things like Toutieur (twitter app) restored because I didn't restore my backup, I don't know if it will restore properly on the DHD since I didn't try. I was about to try so I could offer a better answer but I'm having issues with data connectivity tonight that I'm 99% sure are to do with T-Mobile.
Steps taken
Download VISIONary from the market and run it to get temporary root
Use MyBackup Pro with root privileges, backup apk and their data, backup phone data (sms, mms etc)
Factory reset the phone (Settings > SD & phone storage > Factory data reset at the bottom)
It gave me two separate confirmation screens (liked that!) then it does the reset, reboots and restores from firmware and the phone loads up after a few minutes.
That's all I did. It's worth mentioning that you shouldn't do this without plenty of battery life.
I am now having the same problem, the news feeds wont refresh! Is a hard reset the only option?
I don't know if a hard reset is the only option but the response I got from HTC suggested clearing the cache of both the app and widget, which I did before my "force stop" madness. The factory reset was a pain but short of waiting a week or more for HTC to get somewhere it's the fastest. Using WiFi during the setup after the reset it had all my apps and other information back within 10 minutes. The only things missing were sound sets and a skin I downloaded from the HTC Hub, everything else was there.
I just hard reset mine. Newsreader is now working. I got the same response as you from HTC
Sent from my Desire HD using XDA App
Hard reset for second time, working again but for how long? Just using app not widget.
Sent from my Desire HD using XDA App
kpf16 said:
Hard reset for second time, working again but for how long? Just using app not widget.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
what about backuping up News 1.0 using titanium backup for example
Can confirm this has now happened twice to me!
Any solution here? or an alternative app that has a nice appearance like this one?
A hard reset is not a solution!
Is this problem just with the widget? Can the above back up app only be used with rooted phones?
Sent from my Desire HD using XDA App
my experience froyo 2.2
Just my experience....
Tried to add BBC or Gizmodo.
On the channel list showed up a red spot with ! Probably cause no news are found!
Seeing that I have opened the channel and I have played with the menu
Some seconds and I all the news appeared !!
But returning to the channels list the red spot was still there.
I think that the reader think the news are already been red or something like that...
And more, I cannot remove the subscription!
I suppose that the first time you connect to Google it download your google reader subs and after then fails to sinc or manage new ones
I have the same issue with the news gadget and the friend stream gadget. I might agree with some of the posts above that this happened around the recent update. No other issues with this phone
------------------
HTC Desire HD
HTC Magic
...yes ... but for example just to be out of this topic try to put a gel case to protect your dhd ...
your GPS signal drops down dramatically!! ok off topic....
Right...the dam widget has stopped working again and is force closing. I DO NOT want to hard reset AGAIN! I have just sent HCT support a raving email!

[Q] Droid X Ringer issue

Hi all...
I'm turning to XDA for help as you guys seem to know everything
I have an unrooted Droid X that I have modified with Desktop visualizer, smooth calendar, a few other apps. At some point during the mods, it stopped ringing when called. Now sound works... and the phone announces the network then vibrates when called, so it says "Verizon Wireless" and then vibrates... but I can't get the ringer to come back.
I've removed everything I added. I have rebooted the phone multiple times... still no ringer.
Any thoughts on what else to try?
Monty
in my experience its better to root and rom ur device, instead of using apps. just my opinion. u might havt to do a full sys restore.
Sent from my DROIDX using the XDA mobile application powered by Tapatalk
While true, if I damage the phone while rooting, I'm screwed and have to buy a new phone. Trying to avoid rooting. Just want the phone back to normal.
Ok, have reloaded to factory. Now will do updates and see what one causes the problem. Will notify here.
I wouldn't actually consider it modding if you installed some apps. But as stated before, it would be a good idea to do a system restore
Monty3038 said:
While true, if I damage the phone while rooting, I'm screwed and have to buy a new phone. Trying to avoid rooting. Just want the phone back to normal.
Click to expand...
Click to collapse
Do a system restore. On a side note using Z4 root I'd say there is almost a 0% chance on any damage. Believe me when I say this it is nearly impossible to brick a device. Nearly all the threads on here about people complaining about a bricked device are solved easily and the devices aren't really bricked.
Ok, have reloaded everything but Smooth Calendar and I'm still good. I want to load it but am worried it will take me right back where I was... is there another decent app that widgets the calendar in a see-thru mode that anyone is using on their Droid X?
Monty3038 said:
Ok, have reloaded everything but Smooth Calendar and I'm still good. I want to load it but am worried it will take me right back where I was... is there another decent app that widgets the calendar in a see-thru mode that anyone is using on their Droid X?
Click to expand...
Click to collapse
I've never had any problems at all with Smooth Calendar. Maybe your restore fixed your problem.
Sent from my DROIDX using Tapatalk
I use CalWidget. Its minimalistic and simple, has a transparent background if wanted, and you can customize the colors, how it syncs, etc. Simple and fairly versatile.
Sent from my DROIDX running ApeX using XDA App.
Thanks all for the advice.
I did reinstall smooth calendar and all seems well. Strange that it acted up before... can't really blame any one app though.
As towards calling it 'modding'... of course you can't, but my phone still looks better than straight factory ones...
And I might root it, I am still a little hesitant though, once I get more time maybe I can look into it and then give it a shot.
Thanks again!
Monty3038 said:
and the phone announces the network then vibrates when called, so it says "Verizon Wireless" and then vibrates... but I can't get the ringer to come back.
Monty
Click to expand...
Click to collapse
Go to settings>sound>roaming tone then uncheck this.

Spy software possibly installed on my phone?

Hello,
So over the past few weeks, Ive noticed some strange "flashing" on my evos screen. The only way I can describe it is when movie theaters do a changeover on reels, and you sometimes notice a quick burn mark, or flash when I take a screenshot of my evos phone...if that makes any sense...
Anyways, today I ran a file recovery program on my evo to recover some deleted photos. After the software finished pulling all images from my evos flash card I noticed there were many screenshots. Anything from google searches I ran, facebook pages, websites, etc. Pretty much random screenshots from my phone. I know for a fact I didnt take these screenshots, so what can explain these images that this software recovered? Some of these screenshots are anywhere between 1 day and 10 months old...since then I have tried out numerous roms so I would assume any spy program (maybe a girlfriend installed?) would have been deleted.
Any input is appreciated.
Maybe just cached images.
Sent from my Google Nexus S using xda premium
I'm thinking cached images too....I know FB stores some profile pics in my gallery, and I've found advertisements in there from time to time as well.
did you leave "shootme" running in shake mode?
Im talking about full on phone screenshots. Including the page im on, the text im sending. Status bar at the top included. Just as if I did a screen capture. Images of texts im in the middle or replying to, etc.
alaman68 said:
did you leave "shootme" running in shake mode?
Click to expand...
Click to collapse
did you leave shootme running?
alaman68 said:
did you leave "shootme" running in shake mode?
Click to expand...
Click to collapse
That's a very good thought there....
Also what recovery program is this? And I doubt its a spy app
nobody calls my EVO a fizzle and gets away with it!!
and where exactly did you find these screenshots?
That would be bookmarks saved to the sd card sort of like web history on your pc, nothing to worry about, my evo does the same thing.
Saves history in
.bookmark_thumb1 on sd card
and in
/data/data/com.android.browser
Just internet history cache images.
Sent via XDA Premium app on my hybrid Rooted Evo 4G.
internet browser caches that include screen shots of his texts, etc???
Wanna think that one again?
Lol no I don't actually. In stock Android builds it caches everything.
No spyware caches images on the phone or sd card, it remotes it to the server in and encrypted file to be reviewed later.
Sent via XDA Premium app on my hybrid Rooted Evo 4G.
stanza said:
Im talking about full on phone screenshots. Including the page im on, the text im sending. Status bar at the top included. Just as if I did a screen capture. Images of texts im in the middle or replying to, etc.
Click to expand...
Click to collapse
Some spy program like mobile spy can record text messages, visited websites and every activity on the phone. If you suspected that it may installed by your girlfriend, then talked about it with her. Don't distrust her if you have no evidence. Good luck.
Check this two most common hints:
1. Is your phone easily drained battery?
2. Does your phone connect to internet even if not used?
If these two is observed in your phone then you are under radar of someone who installed the spyware.
Do you even realize you're posting in a thread that's over a year old?
Sent from my IdeaTab A2107A-F using Xparent ICS Tapatalk 2
stanza said:
Hello,
So over the past few weeks, Ive noticed some strange "flashing" on my evos screen. The only way I can describe it is when movie theaters do a changeover on reels, and you sometimes notice a quick burn mark, or flash when I take a screenshot of my evos phone...if that makes any sense...
Anyways, today I ran a file recovery program on my evo to recover some deleted photos. After the software finished pulling all images from my evos flash card I noticed there were many screenshots. Anything from google searches I ran, facebook pages, websites, etc. Pretty much random screenshots from my phone. I know for a fact I didnt take these screenshots, so what can explain these images that this software recovered? Some of these screenshots are anywhere between 1 day and 10 months old...since then I have tried out numerous roms so I would assume any spy program (maybe a girlfriend installed?) would have been deleted.
Any input is appreciated.
Click to expand...
Click to collapse
I remember my old Samsung had Carrier IQ "spy ware."
There's an app on the Market place that detects for this, you should look it up.
Thanks for the info
Maybe some spyward ads, usually come from installing apps outside the playstore
Sent from my PC36100 using Tapatalk 2

Please help

I have the newest firmware update and I just started having issues with messaging. When I use the stock messaging app If I try to attach a photo I get a force close message. When I receive one It will not download. I have used the google messenger and I cannot receive or send it just says it cant send and cant download. Then in hangouts is I use sms I can send and receive in a group message which I have mms turned on for so group mms works fine if I send a photo is goes through but says "Cannot be store" but I also am unable to download incoming photos. I did a factory restore and that actually made my led star working it used to only work for calls. But im still having the same problem Ive been through the prl and profile update I'm at a loss here and dont know what to do. If anyone has any info it would be greatly appreciated,
Try wiping out your external sdcard. My wife had an issue where her images were being duplicated by the thousands and was killing space. The lack of space resulted in force closes and the entire phone becoming unstable. What made it even more strange was that these "duplicated" images were nowhere to be found on either her internal or external after viewing all the folders with ES File Explorer and most of the duplicates showed up in the gallery as blank images. Her external sdcard had stuff on it from her other phones and I believe it caused conflicts on the Sharp device. I pulled everything from her sdcard onto my laptop then placed her sdcard into my HTC One SV and used aparted (root required) to wipe and reformat the entire sdcard to fat32. She hasn't had an issue since. I told her to not put the stuff back onto her sdcard except for small stuff like pictures, and music. Anything else was to be left alone since we couldn't narrow down the exact culprit.
I'm having the same problem! No SD card for me.
SHM said:
Try wiping out your external sdcard. My wife had an issue where her images were being duplicated by the thousands and was killing space. The lack of space resulted in force closes and the entire phone becoming unstable. What made it even more strange was that these "duplicated" images were nowhere to be found on either her internal or external after viewing all the folders with ES File Explorer and most of the duplicates showed up in the gallery as blank images. Her external sdcard had stuff on it from her other phones and I believe it caused conflicts on the Sharp device. I pulled everything from her sdcard onto my laptop then placed her sdcard into my HTC One SV and used aparted (root required) to wipe and reformat the entire sdcard to fat32. She hasn't had an issue since. I told her to not put the stuff back onto her sdcard except for small stuff like pictures, and music. Anything else was to be left alone since we couldn't narrow down the exact culprit.
Click to expand...
Click to collapse
I will try this tonight that sounds logical my phone is doing the same by duplicating pictures in my music app sometimes it shows doubles as well. Thank you I'll post later if it helps or not. What if I used the SD card slot on my pc and formatted it using command prompt do you think it would work the same?
derrick101 said:
I will try this tonight that sounds logical my phone is doing the same by duplicating pictures in my music app sometimes it shows doubles as well. Thank you I'll post later if it helps or not. What if I used the SD card slot on my pc and formatted it using command prompt do you think it would work the same?
Click to expand...
Click to collapse
I do not see why it wouldn't. Aparted is an app you can get from the playstore. Though, some people will be confused when they try to use it given it's gui layout. If you can do it via command-line then kudos for you. Aparted just makes it possible to do it on the phone with root and attempt to make it easier and more friendly. Which it is once you familiarize yourself with it lol. Good luck
Sent from my C525c using Tapatalk
SHM said:
I do not see why it wouldn't. Aparted is an app you can get from the playstore. Though, some people will be confused when they try to use it given it's gui layout. If you can do it via command-line then kudos for you. Aparted just makes it possible to do it on the phone with root and attempt to make it easier and more friendly. Which it is once you familiarize yourself with it lol. Good luck
Sent from my C525c using Tapatalk
Click to expand...
Click to collapse
It didn't fix it. Still having the same issues.
derrick101 said:
It didn't fix it. Still having the same issues.
Click to expand...
Click to collapse
Sorry to hear that. Wish I had another idea/solution for ya but I hardly use this device. Hope you get it fix. If you do let us know so that it may help another person down the road.
Sent from my C525c using Tapatalk
SHM said:
Sorry to hear that. Wish I had another idea/solution for ya but I hardly use this device. Hope you get it fix. If you do let us know so that it may help another person down the road.
Sent from my C525c using Tapatalk
Click to expand...
Click to collapse
When I first had this problem I reset the device twice and used the original sim card that came with the phone. I know it has to be some app not playing nice but I can't find out which one.
derrick101 said:
When I first had this problem I reset the device twice and used the original sim card that came with the phone. I know it has to be some app not playing nice but I can't find out which one.
Click to expand...
Click to collapse
well if it's a user app then start deleting them one at a time until the problem stops. If it's a system app then there isn't much you can do at this point since the device is still somewhat locked down.
Sent from my C525c using Tapatalk
same issue..recent
Used to work fine..now cant recieve mms...
I was having the same problem also in figured out how to fix it. Go to your dial pad and press ##72786# then press ok. The phone will restart and then take a few minutes to provision your data services. This will not reset any data on your phone but just re-provision the data services on the phone. Somehow the APN settings must have got messed up on our phones when one of the messaging app updates happened. Good luck!
the workaround is to change the lockscreen to 'none' then power the phone off and back on, then put your lock screen back on, weird workaround but it works
I have been having the same issue and tried both methods discussed to no avail. After resetting the provisioning, now I get an error when sending MMS that states "Device not programmed, please wait." I updated both PRL and profile without error and I am now able to place and receive calls and texts and have 3G and 4G data but still cannot send MMS. I really don't want to call customer service. I also cannot roll back messaging app to previous version. I guess another factory reset is in my future.
Sent from my non-rooted 306SH
TechInMD said:
I have been having the same issue and tried both methods discussed to no avail. After resetting the provisioning, now I get an error when sending MMS that states "Device not programmed, please wait." I updated both PRL and profile without error and I am now able to place and receive calls and texts and have 3G and 4G data but still cannot send MMS. I really don't want to call customer service. I also cannot roll back messaging app to previous version. I guess another factory reset is in my future.
Sent from my non-rooted 306SH
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When you get this error goto settings and click activate this device. This will did your problem..... Unfortunately the workaround I stayed earlier only seems to work until you restart. You then have to do the steps over again.
The only thing that fixes it, and temporarily I might add, is a reset via recovery. My fiancee and I both have had issues with this since we got the phone a little over a month ago. We also lose 4G LTE, continuously dropping to 3G, though we're in a massively covered tri-band 4G LTE area (or so says the networking team at Sprint, who, to get them on the phone, I had to throw out quite a few disparaging tweets and messages to on Twitter and the Sprint forums.) It's a bunch of crap, this phone. My advice: Reset the provisioning, then reset the entire device. It'll work, just try not to reboot the damn thing or you'll have to do it all over again.
I apologize for not posting the update on my findings. I discovered what my issue is, is that I had bluebox launching on startup which was causing the provisioning after reboot failing. So I uninstalled that app and rebooted, the provisioning completed without error and the issue was corrected. I did not have to perform a factory reset to correct it. Thank you all for your input and timely responses.
Sent from my non-rooted 306SH

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