Related
I am looking to get tomtom on my o2 Exec and wondered whether there was anywhere I can buy it on a SD card or if anyone out there would be able to put it on an SD card for me?
TomTom
Best way to get the software is to buy it..... www.tomtom.com
Please don't ask people on these forums to illegally copy the software for you.. it really does ruin such a great forum. We are not a WAREZ or ILLEGAL SOFTWARE COPYING forum.
Re: TomTom
It doesn't really ruin the forum in my opinion, the previous post has done nothing to spoil my enyoyment of it. In actual fact it has been proven that illigal music downloaders/rippers spend more on music that those that stay 'legal'. I guess partly as they expose themself to 20 more albums a week, and may then buy the new one when in the shop or get concert tickets. Same with tomtom, if 100 more illigal units are out there, that's a lot of advertising for them!
Yes it's illigal, so is a huge amount of things that the population does, is it a bad thing? Well that's political and debatable and full of opinion, and for me asking for info on it certainly doesn't spoil this forum.
Greg.
cgrillo said:
Best way to get the software is to buy it..... www.tomtom.com
Please don't ask people on these forums to illegally copy the software for you.. it really does ruin such a great forum. We are not a WAREZ or ILLEGAL SOFTWARE COPYING forum.
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Click to collapse
Well said Greg...kind of...
Keep out the warez and cracked programs please.
Some of us pay for products which helps the companies add new features and keeps the product available - so why ask us to get freebies for you? If it's too dear for you don't buy it, look for an altenative 'legal' option.
I would expect any decent forum to reject warez or risk the wrath of the software authors.
Do we want to lose forums like this just so some cheapskates can get free software, NO!
I not agreeing with the pirating element, simply his statement that such discussion doesn't necessarily 'ruin' a forum...
Just before I raise my point..... I want to make it clear that I have a purchased copy of OCN5. Now if when I upgrade my rom I ll need a different copy everytime and the Support at Navigon wont provide me with a new activation key everytime. In this situation what would I most likely do?
Just my cent and a half
Completely agree. I'm actually looking to buy and subscribe to traffic, but I wouldn't have done unless I had some experience with the software. Most things that are 'experienced' get binned and one would never have shelled out for it in the 1st place, so the author (who is normally paid a salary and it's shareholders who get all the money) won't have any less money with my philosophy, in fact more. It's a fact that those who download music illigally spend more on music than others, because they are exposed to more and then decide they really want that album etc.
Again this is all opinion, the above is just mine and I may or may not be right - in no way does anyones opinion on this affect the service or actions of this forum.
xdjneo said:
Just before I raise my point..... I want to make it clear that I have a purchased copy of OCN5. Now if when I upgrade my rom I ll need a different copy everytime and the Support at Navigon wont provide me with a new activation key everytime. In this situation what would I most likely do?
Just my cent and a half
Click to expand...
Click to collapse
Interesting topic so I'm going to throw my bit in.....
I download Music, Films, Software and anything I can for free !!
Now.... All the above get listened watched and used !
If I like the album I buy it.
If I like the film I buy it.
If I like the software I buy it, or at least an alternative if the product is expensive.
I do however buy a lot of the albums & music on ebay, (proper copies though), because it's cheaper. The record and film companies get money the first time round and the artists etc get the royalties. However when I buy it they get nothing because I buy it off ebay..... So in essence regardless of whether I download or buy nobody get's a penny, (except the eBay seller).
Now I have bought some software of ebay like this as well. Sometimes it's been dodgy, (not intentional), but usually it's secondhand and okay.... but again the software company are not gaining out of that.
Anyway.... TomTom.... Yes I did have an illegal copy and I did for a while. During that time I had all the funs & games getting it to work properly, pretty much all the problems that I've read here. If I originally spent 300+ UK pounds on it I would be pretty %#$#$# off.
As my experienced and confidence grew with it I decided it was worth investing a proper copy. So I carried on using the illegal version until funds allowed and then I bought it.
If I were to research something on the web I would probably put in search terms such as TOMTOM Problems or TOMTOM issues etc. Now I'm a techie so I don't mind a challenge and generally will solve an issue... eventually.... BUT.. If I wasn't technical minded and I saw all the issues people have had with TOMTOM and all the complaints of poor customer service, would I buy it?...... no way man, I would go elsewhere.
I don't agree with illegal software though, (even though admitting I use it), but I thought I would voice my opinion.
:lol:
Interesting topic so I'm going to throw my bit in.....
I download Music, Films, Software and anything I can for free !!
Now.... All the above get listened watched and used !
If I like the album I buy it.
If I like the film I buy it.
If I like the software I buy it, or at least an alternative if the product is expensive.
I do however buy a lot of the albums & music on ebay, (proper copies though), because it's cheaper. The record and film companies get money the first time round and the artists etc get the royalties. However when I buy it they get nothing because I buy it off ebay..... So in essence regardless of whether I download or buy nobody get's a penny, (except the eBay seller).
Now I have bought some software of ebay like this as well. Sometimes it's been dodgy, (not intentional), but usually it's secondhand and okay.... but again the software company are not gaining out of that.
Anyway.... TomTom.... Yes I did have an illegal copy and I did for a while. During that time I had all the funs & games getting it to work properly, pretty much all the problems that I've read here. If I originally spent 300+ UK pounds on it I would be pretty %#$#$# off.
As my experienced and confidence grew with it I decided it was worth investing a proper copy. So I carried on using the illegal version until funds allowed and then I bought it.
If I were to research something on the web I would probably put in search terms such as TOMTOM Problems or TOMTOM issues etc. Now I'm a techie so I don't mind a challenge and generally will solve an issue... eventually.... BUT.. If I wasn't technical minded and I saw all the issues people have had with TOMTOM and all the complaints of poor customer service, would I buy it?...... no way man, I would go elsewhere.
I don't agree with illegal software though, (even though admitting I use it), but I thought I would voice my opinion.
:lol:
I guess this is kind of a question for the XDA community at large, since you are considered the "rooting gods" by us mere mortals. That being said... I've had enough experience over the years and I've rooted both WinMo and Android phones, including my Hero (running ic3 right now). What bothers me is the push by some people (on other forums, like the Sprint fan page on Facebook) for anyone and everyone to root their phone because "it's like jailbreaking an iPhone" (which is nonsense, since most people jailbreak iPhones to install apps that Apple refuses to put in the App Store) or "because the carriers don't want you to have access to all your phone's features" (more nonsense). Anyone technical enough knows that rooting is like giving someone permanent root access on a Linux or UNIX system, with the risk of doing serious damage if you don't know what you're doing. So, looking for an opinion here, is it wise for "Joe (or Jill) Average User" to attempt to root their phone?
And, as a second question, once rooted, it's always been my assumption that warranties are voided, you lose Total Equipment Protection, etc., but some (supposedly smart and informed people) say that they are not. Opinions again, please?
mjb5406 said:
I guess this is kind of a question for the XDA community at large, since you are considered the "rooting gods" by us mere mortals. That being said... I've had enough experience over the years and I've rooted both WinMo and Android phones, including my Hero (running ic3 right now). What bothers me is the push by some people (on other forums, like the Sprint fan page on Facebook) for anyone and everyone to root their phone because "it's like jailbreaking an iPhone" (which is nonsense, since most people jailbreak iPhones to install apps that Apple refuses to put in the App Store) or "because the carriers don't want you to have access to all your phone's features" (more nonsense). Anyone technical enough knows that rooting is like giving someone permanent root access on a Linux or UNIX system, with the risk of doing serious damage if you don't know what you're doing. So, looking for an opinion here, is it wise for "Joe (or Jill) Average User" to attempt to root their phone?
And, as a second question, once rooted, it's always been my assumption that warranties are voided, you lose Total Equipment Protection, etc., but some (supposedly smart and informed people) say that they are not. Opinions again, please?
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Click to collapse
I think only people who are comfortable rooting should root.
The warranty is null and void if you root the phone.
mjb5406 said:
So, looking for an opinion here, is it wise for "Joe (or Jill) Average User" to attempt to root their phone?
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Click to collapse
Is it wise? That depends on the user deciding if he/she should root. Should they be given the same opportunity as someone that's more tech savvy than the average user? Sure, why not. Android encourages users to fully customize there devices, if that means getting one's hand dirty to get the most of your phone, then give it go. However, if the end user is afraid about "bricking" or "voiding" there warranty; then it's probably best they stick with the factory defaults.
At the end of the day; it's the user's choice. Rooting of course allows one to get the maximum potential out of the phone, non-rooting allows for a decent experience. However, it's quite obvious that once someone see's the many wonderful things that comes with rooting; they too are often enticed and decide to take the plunge. Which, ultimately is a good thing; they're able to join a community like XDA, learn new things about there device and about computers/hacking that they thought they never could, and of course, they now get to enjoy the benefits of rooting.
mjb5406 said:
And, as a second question, once rooted, it's always been my assumption that warranties are voided, you lose Total Equipment Protection, etc., but some (supposedly smart and informed people) say that they are not. Opinions again, please?
Click to expand...
Click to collapse
The thing is, even Sprint employees root there phones, so at the end of the day, its comes down to the sales/tech person at your local Sprint store. People on here have said that if your phone is broken and you take it in to get it serviced without flashing the Sprint RUU that Sprint will say you've voided your warranty because they can't work with the "modified" phone (e.g. rooted, etc).
However, this is relative from person to person and from store to store. Like I said, pending on the Sprint rep/tech -- they can choose to service your "modified" phone or tell you that you've voided your warranty and that they won't help you. Of course; to remedy this, you just need to go home; flash the latest Sprint RUU and go back to the store -- then they can't complain.
So, if you're worried about voiding your warrenty or that Sprint will freak out, flash the latest RUU before going into your local Sprint store... if you have a good rapport with your Sprint reps/techs, it shouldn't matter if you're phones rooted or not though.
You cannot compare the iphone to the android on a operating system level because android is free under the GPL and by "rooting" the operating system only means that you enabled an option that was otherwise disabled by the source for the end users protection, not because its in any violation of laws like the Iphone.
Rooting the device only opens opportunities for more options on a less limited field rather than being on a more limited field with little options. The iphone is basically like a "Nascar Vehichle" its tagged and ridiculed with many logos and flare, It's commercialized in such a way that not only does jail braking and unlocking violate the companies terms of use but other companies that own the hardware inside the device. My speculation on the sprint fan club is this...
There are three people in the tech field. People who use their equipment,p eople who play with it and people who do both. I do both.. which one are you?
Powers16 said:
You cannot compare the iphone to the android on a operating system level because android is free under the GPL and by "rooting" the operating system only means that you enabled an option that was otherwise disabled by the source for the end users protection, not because its in any violation of laws like the Iphone.
Rooting the device only opens opportunities for more options on a less limited field rather than being on a more limited field with little options. The iphone is basically like a "Nascar Vehichle" its tagged and ridiculed with many logos and flare, It's commercialized in such a way that not only does jail braking and unlocking violate the companies terms of use but other companies that own the hardware inside the device. My speculation on the sprint fan club is this...
There are three people in the tech field. People who use their equipment,p eople who play with it and people who do both. I do both.. which one are you?
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Click to collapse
No question... I do both. But, then again, I've been doing this for years. My issue is that it seems like there are two groups of "rooters": Those that do it and understand what they are doing and the risks that are involved and those that do it, tell other people to do it, and really don't understand the ramifications other than to say it's "cool". There has even been a request for someone to post rooting FAQ on the official Sprint page on Facebook (which is very stupid) and lots of talk about people want to root because they want "free tethering" (also very stupid); to talk about this on a Sprint-monitored forum is not a good idea, IMHO, and to tell people to root their phones when all they get is "What's rooting?" as a reply tells me that those people should probably be content just using their phones and, if they run into problems, go to Sprint for assistance. It's usually easy to tell who has a more technical understanding of the phone just by the content of their posts.
mjb5406 said:
No question... I do both. But, then again, I've been doing this for years. My issue is that it seems like there are two groups of "rooters": Those that do it and understand what they are doing and the risks that are involved and those that do it, tell other people to do it, and really don't understand the ramifications other than to say it's "cool". There has even been a request for someone to post rooting FAQ on the official Sprint page on Facebook (which is very stupid) and lots of talk about people want to root because they want "free tethering" (also very stupid); to talk about this on a Sprint-monitored forum is not a good idea, IMHO, and to tell people to root their phones when all they get is "What's rooting?" as a reply tells me that those people should probably be content just using their phones and, if they run into problems, go to Sprint for assistance. It's usually easy to tell who has a more technical understanding of the phone just by the content of their posts.
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Click to collapse
This is completely true. There are a LOT of people on here who do things without reading or thinking. I think it was when the Hero dropped in price. Everyone bought it, they started googling it, they found XDA, and started posting left and right. I got my Hero the day it came out, but I didn't root it until January 2010. I was a little hesitant and scared, but I did it.... and I'm glad I did.
Hello,
I guess most of the People flashing WP7 on their HD2 do not have a WP7 License.
And by activating Windows Live services Microsoft gets to know your name, phone number, e-mail adress...
May Microsoft know that you do not own a WP7 device but only flashed it to your HD2?
Does nobody here believe that Microsoft could try to stop people flashing the Rom by using all legal steps possible?
What could happen? How are the possibilities for it to happen/not to happen?
What do you think?
i worried about that ...but i gave all fake information to microsft ...
I doubt microsoft would spend the time and money going after individual users just for using wp7 on their hd2. If anything, they will try to find a fix in their system to know if you have a genuine device or not and stop it from working, and I hear they have already sent a letter to a member of the dft team, which is why I don't think they officially released the rom here on xda. But it wouldn't be worth it for them to legally go after us end users... especially since we basically are using the key we got from them so we can buy apps from their app store, which is putting money in their pockets.
I doubt Microsoft will act on this. Sure, they might take some steps to make future updates more difficult to port or activate, but I doubt they will take legal action against the people running the OS.
For Microsoft, people running WP7 and activating Live services on their HD2 might even be a source of income, since they can buy stuff on the Market Place. I'm pretty sure they will conveniently count all LEO7 users the next time they brag about WP7's market share
Still, handset manufacturers will probably be less happy. If you can run WP7 on your HD2, there's not much incentive to buy a new phone with practically the same hardware just for the OS.
What could happen?
Maybe Microsoft will bring hundreds of users to trial and sentence them to death
No seriously, just imagine the huge effort to get a single user not to use the DFT WPH. This also would most probably result in bad newspaper articles against M$.
WPH is a thing were in my opinion ms should stop trying to be better or harder than appple and finding a middle-way between android and, you know, jailPhone.
Ah, back on topic.. i think nothing serious will happen, maybe ms tries to talk to the devs like they did with chevronWP7, but you wont be sentenced to death nor go to jail or something...
by using a pirate windows, M$ can know more info about you (even your naked foto), but have you ever heared someone be charged with pirate windows with no commercial use?
M/S could use legal action about copywrite theft but it would do is put someone already using a WinMo phone and trying to use a WP7 phone from leaving M/S forever. That would mean quite a few HD2 folks, when deciding about their next phone would blank out M/S.
M/S want WP7 to be a big success and the only way it will be big is if it gets a load of apps developed for it. And the only way it will get the iphone and android developers to make a WP7 app is if there is a big market for it. Now if M/S quote the number of WP7 phones that have been sold they will get a lot lot less than the number of activation licences for WP7 - now what number do you think M/S would want to broadcast? Yes they could exaggerate the number, but the real figure would get out.
Since Apple get a proportion of any apps sold, then no doubt M/S would go along the same lines, and this money would more than make up for the development costs.
The WP7 market share is well below ipohne o/s, Android, Symbian and Blackberry.
There are several possibilities... I think one thing is for sure: soon, they'll stop giving keys without IMEI or proof of purchase. I doubt they just ignore the issue, thinking of apps sales.
The lightest thing they'll do is ban all the keys given since yesterday. Some legit folks will be affected, but they just have to contact Microsoft. Microsoft might try to reach customers who asked for a key, so they confirm the possession of a legit WP7 device.
Can MS have access to the HD2 IMEI? Can they "ban" something besides being able to enter the Market?
If we consider lawsuits, a question arises: will they sue everyone who asked for a key or only those who've used it? Lawyers are expensive, but they are filthy rich!
So now we have a panic room in XDA.
Why are people afraid ? Did you still your HD2? Did you still your key? Will the LiVe services give you ilegitm money or pay app for free?
No I'm not a tief, I just ask a key that allowed that I can try a new WM SO on my WM Device I have just payed the license.
And MS have said to us, we can't have WP7S because of 3 keys issues, but now MS can be glad because we solve that issue for their.....it was MS that could pay some money for our development.
Comeone have you or no a WM Device, with licenses payed when you buy the HD2? I think yes, because I pay a lot of money for my HD2 WM Device.
An Alternative View...
I can understand why some are worrying about this but MS tend to go after larger organisations and even then have been known to be surprisingly reasonable - certainly when compared to the Adobe and Oracle sharks - providing people are trying to true up.
So I doubt they would go after individuals - if they were that litigious there is no way they would dish out activation codes without a few checks and balances.
But here's the other view; up until about 24 hours ago I hated WP7 with a passion. it seemed like a half-assed retrograde step from 6.5.5 and I was sore at MS for selling out to the Apple business model.
I don't eat humble pie too often, but I'm just about to - WP7 is pretty good and it may even be a keeper. It's lively, reasonably good fun and works quite nicely. I even think that Marketplace is as good as and perhaps even better than the App Store - I was surprised how many apps it had, including good quantities of free ones and although App Store must have more, many of them are utter rubbish. The fact that Marketplace lets you try before you buy is a massive plus and should allow users to filter out the rubbish.
Had it not been possible to get the phone activated and were it not for the good XDA-ers (and others) who have helped to unlock the device I wouldn't even have tried it, but when most of one's personal objections are removed, it becomes worth a look at least. My only major gripe at present is the lack of a decent Sat Nav.
So whether they meant to or not, MS have probably ensured that my next device will be a WP7 device and I would have said there was more chance of me eating my own face than doing that up until very recently. And that's without the money I have spent at Marketplace today and what I will spend in future.
Sense on the part of MS - unlikely. Coincidence and a loophole that will be closed soon - probably. Humble pie for tea? Definitely.
well Microsoft UK have stopped giving out codes and ask you to call HTC instead. i cant see Microsoft proceeding with legal as it would seem to be more hassle. i think they will start asking for more information about your phone when you ask for a code
IMO, why would they go so far as to go after individual users??? I believe they might contact DFT at the most. I mean, dont they want as much consumers using and experiencing their OS as possible, suscribing to Zune? Purchasing their apps???? I mean they should see this as more users getting to know and love WP7 and attracting more developers (since a lot of people hacking to these measures might be devs.) And maybe it will lead to users wanting a WP7 device as their next phone after being so pleased with the experience on their HD2... I mean, i doubt this would put a dent on WP7 sales overall since we are such a small # of users doing this. Just make it harder to get the code, and publically say "that they dont encourage/reccomend this and to get a real WP7 device yadda yadda yadda..."
Plus, we already have a license to use one of their OS's (WM6.5) so i bet they can be a bit more easy on us than to say... a port to an Android device
just a thought...
Didn't we already have a topic like this?
I think we got enough of an answer here: http://forum.xda-developers.com/showpost.php?p=10601038&postcount=16
how legal/illegal this might be I am of the belief that microsoft is smart enough to not waste money by going after all us individuals. I do believe that they might try to block us from using wp7 by applying new securityfeatures just like apple does with jailbreak though As said previously MS just stopped giving out keys in the UK and even though they would try to check then your phone would show up as a HD7. If they dig deeper they may be able to see that you really do not own a HD7, but again i do not believe they are willing to spend that much time.
Danation said:
Didn't we already have a topic like this?
I think we got enough of an answer here: http://forum.xda-developers.com/showpost.php?p=10601038&postcount=16
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Click to collapse
good enough for me if thats the case LMAO
May be we should try to write the public letter to Microsoft with request to give us a possibility to buy a license for wp7? Why they allow to upgrade XP to W7 and don't allow to upgrade WM6.5->WP7?
Just wondering if there were any other developers willing to work on the A7 or (more preferably) the A7+. Dexter seems to have quit or lost interest his development permanently on either devices (I think he doesn't have a physical device to work with anymore, but I don't remember where I heard this). The last time he logged on to Tablet Roms was on "04-27-2012", and the last time he logged on to XDA was, well, today actually but he doesn't seem to have any interest in the eLocity forum section. He DID leave us with quite a lot of quality ROMs to work with, especially since the kernel was released for the + in March.
If there aren't any developers willing to work with the A7/A7+ because they don't have a physical device, I would willingly offer remote testing on my A7+ (AKA they give me the compiled ROM(s) or whatever and I try it out and give feedback). It just seems like such a shame to leave both devices with nothing better than a buggy (but still awesome) Honeycomb or a working stock 2.2. ICS seems like it would be doable, again especially since the kernel was released.
I will try to contact the user "chinabull" in the referred link as he seemed like he knew what he was doing when he said "It seems to have all the driver source code we need."
And I have also posted this over at TR.
EDIT- Turns out I can't send PM's to chinabull here, forgot about that. I'll find some other means of communication.
EDIT2- I'm crazy- the message got through; chinabull messaged back! And... he said that he already returned his A7+. So we've got no leads there.
If anyone knows some devs who haven't even heard of the A7/A7+ but might be willing to pick up where Dexter left off, please contact them or let me know so that I can contact them.
6Leinad6 said:
Just wondering if there were any other developers willing to work on the A7 or (more preferably) the A7+. Dexter seems to have quit or lost interest his development permanently on either devices (I think he doesn't have a physical device to work with anymore, but I don't remember where I heard this).
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I would be willing to pony up CDN $20 towards the purchase of one for a talented (and dedicated) dev to work with. Here in Canada they are available as refurbs for about $90 from places like factorydirect dot c a ..
Anyone else want to donate some dinero ?
Cheers
Sorry for the late(ish) reply, I was out of town.
I don't have any money to donate, sadly, as I just spent it on the A7+...
But, like I said in the OP, if you are willing to work from afar we could do that.
It's a shame it's dead. Prices are around $90 in the US too. With all the china pads out there getting 2nd tier dual core processors with 600 res screens for very little more, it's easy to see why this would go by the wayside. One plus would be built in bluetooth which no china pad has at anything close to this pricepoint, and it probably has a better battery than many of them as well.
We've got someone over at Tablet Roms who will be working on the A7+! He is just waiting on the tablet to arrive.
digidog_A7+ said:
I would be willing to pony up CDN $20 towards the purchase of one for a talented (and dedicated) dev to work with. Here in Canada they are available as refurbs for about $90 from places like factorydirect dot c a ..
Anyone else want to donate some dinero ?
Cheers
Click to expand...
Click to collapse
I'd donate if you're talking about developing for the (older) A7. I still use mine and it would be nice to see a fresh rom for it.
I'd be in if I didn't just pick up the ZTE Optik from Sprint. Can't beat free and can't beat running JB via CM10. That 800 res is quite nice.
I'd greatly appreciate someone picking up work on the A7+. I still haven't flashed the newer firmware with the blank screen from sleep fix because I was holding out hope for a new custom rom. I'd have to root and install the outdated gapps again... And I'm sure we don't have unreasonably high expectations. I'd just like a rom without those awful elocity apps, doesn't black screen when I wake it, with google play, and with functioning hardware, anything more is welcome but uneccessary.
Ok his name is jam4 over at TR - check the thread for updates http://www.tabletroms.com/forums/elocity-a7-general-discussion/5362-any-other-devs-a7-a7.html
@dibmem jam4 is developing on the +, sorry
@frankwg83 yes he is working on honeycomb at the moment, but it sounds like your problems would be easily fixed... it takes 5 minutes and a flashdrive to install the Play Store and a root explorer and a 1-click-root app to get rid of the bloatware
6Leinad6 said:
Ok his name is jam4 over at TR - check the thread for updates http://www.tabletroms.com/forums/elocity-a7-general-discussion/5362-any-other-devs-a7-a7.html
@dibmem jam4 is developing on the +, sorry
@frankwg83 yes he is working on honeycomb at the moment, but it sounds like your problems would be easily fixed... it takes 5 minutes and a flashdrive to install the Play Store and a root explorer and a 1-click-root app to get rid of the bloatware
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Click to collapse
Think he would develop on the A7 if he had the hardware? I'm the type of person who'd buy one second hand just to donate it to a willing and capable dev.
dibmem said:
Think he would develop on the A7 if he had the hardware? I'm the type of person who'd buy one second hand just to donate it to a willing and capable dev.
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Click to collapse
Maybe, I don't know. You'd have to ask him yourself - http://www.tabletroms.com/forums/members/jam4.html
"I am about 2 weeks out from releasing a working Honeycomb build for the A7+. Let me know how many of you are interested, either by pm or an email to [email protected]"
Everyone go PM or Email him!
So...2 weeks out? How'd that go?
Btw, the A7+ is at 1saleaday again for $70 this time. I'm willing to buy one and ship it to a developer if that's a hurdle since I'm pretty sure there are enough people out there that would want a solid Honeycomb or even Gingerbread firmware. I don't have the time/obsession to figure out the coding myself.
I was pretty hyped every since this device got announced. Saving up my money and arranging for shipping beforehand so I could snatch it ASAP but actually no, I won't be getting this device at all.
I'll tell you the experience I went through when I tried asking their support if they'll release 16gb version of the device so I don't end up regretting jumping the gun on the 12gb one.
Whole experience was dodgy af from support not being able to speaking proper English at all to constantly being asked for personal data that I'd later realise wasn't being user to better answer my questions at all.
For example I asked if there's a trade in program and they reply asking what device I'm using. I take that as OK there is but maybe not every device is elegible so I reply with my current device only to be then told that there's no program at all??? ( Why did they ask what device I'm using then idk and they haven't bothered answering when I questioned them... )
I was also asked where I currently live when I asked if there's a 16gb version on the way and what it would cost. That was before I asked for trade in program, so I thought they might be asking in order to tell me the price for my region but no. Once again, they have no idea if 16gb version is in production and they just inquired for my info again for no reason.
Mind you, the English is completely broken and the reply turnaround is few days to a week per response at best, so I really didn't feel like dragging the conversation around asking why they want to know all of that beforehand.
After all of that I don't feel like I can trust a company like this not to be looking into my personal data during my use of the device. Paying 700$ or maybe upwards of 800$ if 16gb version ever gets released is way too much for not having an ease of mind of what might be going on in the background.
I understand that their reasoning for where I live might be justified but never in the conversation did they inform me ahead of time on what the purpose is for all the data collection is. They haven't answered why they want to know what device I'm using if there's no program in the first place so I'll assume that previous reasoning was also an excuse thought up to justify their inquiry.
I'm pretty bummed to see that as a company they haven't changed much from their early days. They might have improved the OS, introduced better hardware and all but the core of the company is still both shady af and completely non organised.
This all plays a major factor in why I won't be getting this device, just thought I'd let others know too if they are thinking of going for it.
Picture is below, you will have to read from the bottom to the top to follow the conversation.
I don't want to nit pick. you are right in some points. but I'd like to point out a few things.
you're giving them questions in English, which they need to translate then organize into a response then re translate it back for you to understand.
They are based in Hong Kong, So I would assume the number of local English speaking people a small sub section of an already crippled tech giant (due to US sanctions of ZTE) have the space to employ customer service agents in English. when their main market is China.
They tell you to look at the site for information on the sale of the devices in question.
After your question of If a device with 16gb of ram would be available. if the site says no, there is no plan.
so you had your answer to your original Question. they asked what region so they could confirm what devices where available to you. because some parts of the world cannot receive their devices.
your question on the 12gb to 16gb upgrade must have been a mis-understanding.
you can read that in their response. they said there would be no way to upgrade a 12gb to 16gb. to them thats a technical impossibility.
they didn't understand that you meant trade back your 12gb RM5S for a 16GB version.
they though that you were asking if you could upgrade the hardware of your 12gb model.
at least thats how I understood their answer of your question.
they may have asked you what device you where using because they honestly though you were contacting support for a Nubia device. when you said you had a different phone altogether, they were trying to tell you that they did not support your device. as in Nubia don't do customer support for Huawei.
after that you blew up at them for general question to find out what market you were in to see if you would be able to even buy any model.
you took that way out of bounds dude. they are still trying to do their best. with awful translation programs.
your questions were understandable to an English person but you got to understand WHO you're chatting with. and how they will see and understand your messages.
even putting some some of your messages into google translate. going to Chinese simplified then translating it back to English what do you get? because that's only half of about what they will understand from your questions.
I think they did a professional job of explaining to you that you needed to look at the information on the market site of your location. and that they couldn't give you support with your Huawei because its not a supported model of their Nubia support team.
Also you should Hide your personal Email address when posting things online.
Patrick Morgan said:
I don't want to nit pick. you are right in some points. but I'd like to point out a few things.
you're giving them questions in English, which they need to translate then organize into a response then re translate it back for you to understand.
They are based in Hong Kong, So I would assume the number of local English speaking people a small sub section of an already crippled tech giant (due to US sanctions of ZTE) have the space to employ customer service agents in English. when their main market is China.
They tell you to look at the site for information on the sale of the devices in question.
After your question of If a device with 16gb of ram would be available. if the site says no, there is no plan.
so you had your answer to your original Question. they asked what region so they could confirm what devices where available to you. because some parts of the world cannot receive their devices.
your question on the 12gb to 16gb upgrade must have been a mis-understanding.
you can read that in their response. they said there would be no way to upgrade a 12gb to 16gb. to them thats a technical impossibility.
they didn't understand that you meant trade back your 12gb RM5S for a 16GB version.
they though that you were asking if you could upgrade the hardware of your 12gb model.
at least thats how I understood their answer of your question.
they may have asked you what device you where using because they honestly though you were contacting support for a Nubia device. when you said you had a different phone altogether, they were trying to tell you that they did not support your device. as in Nubia don't do customer support for Huawei.
after that you blew up at them for general question to find out what market you were in to see if you would be able to even buy any model.
you took that way out of bounds dude. they are still trying to do their best. with awful translation programs.
your questions were understandable to an English person but you got to understand WHO you're chatting with. and how they will see and understand your messages.
even putting some some of your messages into google translate. going to Chinese simplified then translating it back to English what do you get? because that's only half of about what they will understand from your questions.
I think they did a professional job of explaining to you that you needed to look at the information on the market site of your location. and that they couldn't give you support with your Huawei because its not a supported model of their Nubia support team.
Also you should Hide your personal Email address when posting things online.
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I wish I could give you a hundred likes for this.
As a matter of fact, I was equally thinking along the same lines as your response when I was reading his post.
To OP: I think it's time for you to do a little research on your own first rather than immediately looking for ways to point a finger.
Just my 2 cents
I gotta agree with Patrick, but at the same time I got hosed by Nubia with my RM5G and had a completely different yet still terrible experience. My phone arrived uncalibrated, I talked with Nubia Admin's and they agreed my phone was not calibrated correctly because the camera will switch from 16mp to 64mp, but the image quality is exactly the same, so the camera app is showing it's 64mp, but it can't produce it because it was never calibrated before it left the factory. Which means there's a whole batch of RM5G's out there that don't actually take 64mp photo's. I contacted Nubia countless times, they only actually responded twice, the first time they were really nice, apologized for the phone not working and gladly offered to take it back for an exchange. and after giving them all of my info, just like stated above where they're data hungry. They ghosted me. I tried again about a month later because the finger print sensor also stopped working and again, same process, ,they were nice, offered to take it back and exchange for a new unit, gave them all of my info again for the return label, and just like clock work, ghosted me.. fast forward 8 MONTHS LATER, I got an email (this was only a few weeks ago now) where they actually followed up asking if I still needed a return request for my phone. I said yes, they then asked for all of my info.. again.. even though it was literally in the previous email they responded to.. but sure, play by their game, gave it all again.. and ghosted.. it's been a few weeks now, probably going on about a month actually and I still haven't heard back from them lol.
To put it simply, they do not care about customers, Nubia is about making money, they just want their product in your hand, once it is, peace, later, seeya, goodbye.
So I gave up on them. I have all of it documented, made a few youtube videos, people hated me for bad mouthing Nubia but in all reality they're a terrible company. The RM5G is actually a deadly phone now that everything is fixed, but you gotta remember this is a phone that on launch showed up to my door unable to make a phone call because the software was so broken the microphone would turn off if you made a call, it only worked on speaker phone lol. It couldn't send MMS messages, and mine specifically doesn't even have a calibrated 64mp camera. It's complete junk. It looks cool, ,the idea is there, the platform is there, the software is trash, and the company should probably be stripped of rights to sell uncompleted products.
It was as later confirmed that the launch software was Beta because they didn't have it done for their launch day, so like I said earlier, clearly shows that rather than delaying launch to fix bugs, they cared more about getting their phones in our hands rather than actually having a good product.
I mean, it's great now, basically everything is fixed but the soiled taste in my mouth from this company makes this phone look good on my desk, I don't daily it, and if anyone asks about it I tell them it was almost cool but the company ruined it and I don't recommend people buy them because of Nubia's practices.
Kinda like what they did here with the 5S lol, lets just change the logo on the glass.. add a little piece of metal to the centre.. .boom, new phone, new software that actually works.. no we won't fix the 5G yet.. we'll make a new phone for $10 more instead of fixing the actually identical phone already in the wild that's riddled with issues.
Nubia cares more about making money, than they do making a good product. It's been working for them this long, why would they change? Sure it's shady but it's business, it sucks but that's the world we live in, if we don't like it, then we just won't buy their products again. I'm one of those. I still play with the 5G from time to time but I wouldn't daily this thing if my life depended on it.. Which not as life threatening as suggested, but I soft bricked my S20 ultra while playing around with One UI 3.0 flashes, and instead of putting my SIM into the RM5G, I just decided it was better to go without a phone for 3 days until I fixed my S20 Ultra than it was to deal with the bugs and headaches that follow with the RM5G.
Which is why I'm back, 8.11 came out and it's suppose to be good so I'm giving it another shot, maybe I could use it as an Android game console to toss in my bag or something if it's stable enough.
Anyway, kind of went off on a rant there. Nubia is trash, the phones are cool, but if you buy one, just pretend you're buying something without warranty, no customer support, and you're entirely on your own once you get it. You buy these phones AS-IS because Nubia doesn't give an F about you after the sale is completed lol
bencozzy said:
This is the redmagic 5s forum I think you posted on the wrong place.
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It's still the same phone, they both even officially use the same firmware now. 5G and 5S are the same phone, they just have a different piece of glass on the back.
However, I was just responding in coordinate to the OP having a bad experience with the company Nubia, as I also had a bad experience with the company, it's still relevant as the device doesn't matter when we're addressing the customer support we received.
Guys I need some help. If I am posting in the wrong place I apologize and please redirect me. My less than a month old 5S pulse (Christmas present we got both his and hers) literally just died while I was scrolling through my WeChat! I really loved the phone though up to that point. No the phone was not abused....I baby it! It had more than 90% charge at the time, was not running any apps so no stress, laying on the table beside me so not in my pocket or being charged. Literally just watching a photo on the screen and it suddenly dimmed black and died. No sign, no drama. Power button and volume buttons dont do anything....any ideas as to what to do are welcome :-(
I don't see a support thread for 5S here ...only 5G hence my above post
Phew thank God I saw this thread. Was really interested in the redmagic 6 pro, at £600 but stories like these freak me right out, I guess I'll be staying away.
Patrick Morgan said:
I don't want to nit pick. you are right in some points. but I'd like to point out a few things.
you're giving them questions in English, which they need to translate then organize into a response then re translate it back for you to understand.
They are based in Hong Kong, So I would assume the number of local English speaking people a small sub section of an already crippled tech giant (due to US sanctions of ZTE) have the space to employ customer service agents in English. when their main market is China.
you took that way out of bounds dude. they are still trying to do their best. with awful translation programs.
your questions were understandable to an English person but you got to understand WHO you're chatting with. and how they will see and understand your messages.
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Hi, I'll jump into the conversation as it's similarly relevant to my case.
I agree with the rest of your arguments, but including the part where you, yourself mentioned possible nitpicking & in a limited context, will side with the OP.
I have a feeling you try to see the best in people & also in this case, focus on the "human being".
That's noble of you, but let's keep in mind that at the end of a day, we're (as client) making a financial transaction & expecting/owed reliable support. It's not the client's worry how the supplier (in this case, Nubia) sorts out his support structures, but the supplier, needs to manage client expectations & deliver a service of relevant quality.
1: I'd agree with the OP, that Nubia has terrible support.
- being fully aware that they are providing a global service (assuming OP reached out via the global or EU portal), should provide adequate support - meaning service desk agents or support staff with adequate command of the English language.
- responsiveness - my particular case has echoed OP's experience - terrible response times. To the extent of "some benefit", they did follow up on some questions with a week's/week & a half, delay.
- knowledge & eagerness to provide client satisfaction - they will never tell you that they don't know something but will consult internally & come back to the client with a satisfactory response (I was asking about the reason behind the differences in power adapters in the different regions - global/china).
- misc - not following their legal obligations & releasing adequate GPL code within required timelines (example: kernel).
- the device is crippled on unlocking the bootloader (fingerprint scanner stops working). Understandably, any activity AFTER unlocking a bootloader (example: messing with system files) is not RedMagic's worry, but the sole fact of just unlocking the bootloader should not cripple functionality. Relevant behaviour in other OEMs (Sony Xperia - the camera stopped working after unlocking the BL, but they fixed their approach in time).
2: they will not take ownership for blunders & do their best endeavours to make it up to the client.
Case: I ordered my phone on the 10th of April, it was stuck in processing for 2 weeks (their shipment policy mentions a maximum of 4 days for processing). It's still not here (major city in the EU). Even in the most pessimistic variant, the device should have been at my doorstep, yesterday at the latest & I'm looking at a delivery near the end of the week.
They cancelled the first FedEx shipment, were not forthcoming/(fully) transparent regarding the cause.
Mistakes happen, but if I were a supplier who's keen on building brand loyalty & focused on the quality of my service, I'd go miles to try to make it up to the client - in this case, I would have at least expected the fastest shipping & maybe a gesture of reparation (some accessories, or at the very least discounts for purchases in the future).
The only thing which kept me from going for the Black Shark 4 Pro was the absence of an under-display fingerprint scanner. I admit that RedMagic seems to be the current leader of the gaming phone niche, but other OEMs have caught onto this segment & in a year or two, should RM keep their current approach/practices, will start losing relevancy, as at the end of the day, client satisfaction is all that matters & this should be the foremost priority of any business owner.
adwinp said:
Hi, I'll jump into the conversation as it's similarly relevant to my case.
I agree with the rest of your arguments, but including the part where you, yourself mentioned possible nitpicking & in a limited context, will side with the OP.
I have a feeling you try to see the best in people & also in this case, focus on the "human being".
That's noble of you, but let's keep in mind that at the end of a day, we're (as client) making a financial transaction & expecting/owed reliable support. It's not the client's worry how the supplier (in this case, Nubia) sorts out his support structures, but the supplier, needs to manage client expectations & deliver a service of relevant quality.
1: I'd agree with the OP, that Nubia has terrible support.
- being fully aware that they are providing a global service (assuming OP reached out via the global or EU portal), should provide adequate support - meaning service desk agents or support staff with adequate command of the English language.
- responsiveness - my particular case has echoed OP's experience - terrible response times. To the extent of "some benefit", they did follow up on some questions with a week's/week & a half, delay.
- knowledge & eagerness to provide client satisfaction - they will never tell you that they don't know something but will consult internally & come back to the client with a satisfactory response (I was asking about the reason behind the differences in power adapters in the different regions - global/china).
- misc - not following their legal obligations & releasing adequate GPL code within required timelines (example: kernel).
- the device is crippled on unlocking the bootloader (fingerprint scanner stops working). Understandably, any activity AFTER unlocking a bootloader (example: messing with system files) is not RedMagic's worry, but the sole fact of just unlocking the bootloader should not cripple functionality. Relevant behaviour in other OEMs (Sony Xperia - the camera stopped working after unlocking the BL, but they fixed their approach in time).
2: they will not take ownership for blunders & do their best endeavours to make it up to the client.
Case: I ordered my phone on the 10th of April, it was stuck in processing for 2 weeks (their shipment policy mentions a maximum of 4 days for processing). It's still not here (major city in the EU). Even in the most pessimistic variant, the device should have been at my doorstep, yesterday at the latest & I'm looking at a delivery near the end of the week.
They cancelled the first FedEx shipment, were not forthcoming/(fully) transparent regarding the cause.
Mistakes happen, but if I were a supplier who's keen on building brand loyalty & focused on the quality of my service, I'd go miles to try to make it up to the client - in this case, I would have at least expected the fastest shipping & maybe a gesture of reparation (some accessories, or at the very least discounts for purchases in the future).
The only thing which kept me from going for the Black Shark 4 Pro was the absence of an under-display fingerprint scanner. I admit that RedMagic seems to be the current leader of the gaming phone niche, but other OEMs have caught onto this segment & in a year or two, should RM keep their current approach/practices, will start losing relevancy, as at the end of the day, client satisfaction is all that matters & this should be the foremost priority of any business owner.
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- Nit picking, in terms of what device to buy, its a personal call. if you prefer to side with another that is totally OK and is not my problem.
- For seeing the best in people, you've not read my posts on Nubia support and their lack of actual support I've written a few times here on XDA.
in a basic manner, if the phone turns on, and the basic features advertised and (mentioned in the small print) is working as described, all other features and options are of a personal preference.
Features like - what do you mean I can't enable and disable the fan from the dropdown notification menu? or why is NFC not a togglable tile in the drop down menu either? ( both options have been added by custom app developer on our Telegram group) but Nubia have stated it was not intended and wont be added. (but they added those options in the 6 series devices {oh did they now?}) - strange how those that have already paid them money have been left behind on features that would be very easy to add) ( the code is freely available on github)
- Global service to sell devices. support its a toss up based on warranty ownership. (its why they only support devices that are bought directly from them) all stock is shipped from Hong Kong. its a Chinese business selling stuff from china. they use a translation app / program to communicate with most customers. there is a few people like Jerry here, that have decent enough command of the english language, but still fails to understand some things. their staff are all ... ALL Chinese. English is not the only Language in the world so they have to adapt to all other languages too. (redmagic Phones are actually sold more in the Indian / Arab regions of the world outside of the Asian / Chinese markets. so English customer services is actually a few steps below any kind of priority before their other more paying customer regions. which covers their response time. I usually get a 3-5 day time line. (maybe I'm more polite about my messages to redmagic.gg ?? ) maybeI dont know.
- My last message to them was about the current bug-list for the 8.59/7.60 roms all I got was. thanks we will forward to the department responsible. .. some 5 or so weeks ago. Go team red for that awesomely fast R&D department - Not.
- GPL source codes. ? what GPL source? were does it say they need to provide adequate sources? does this mean Nubia as well as almost every other OEM have broken the law?? OMgosh we need to bring all the peoples to court.
almost all OEM release old broken non up to date sources. even Nubia, Sony, Samsung, Xiaomi, IQOO, POCO phone, Mediatek, Qualcomm, Etc you will always find a few devcies that quite literally have no source at all published anywhere, and then you'll find sources that are so broken, with base drivers and other stuff that even making hardly boots on the required hardware. needin additional work to get booting, then bug fixed to get stable. nothing like the stock kernels that the oems release with up to date roms. for Nubia for example - the current A11 kernel they released is a almost direct copy of the base Android 11 kernel. just without some needed things to actually compile and boot. (even the triggers) you gotta make those yourself. - kernel source is provided as required by law. take Nubia to court if you need any more sources I'm sure google will help with that eventually in about 40 years.
fingerprint sensor being corrupted when unlocking bootloader is not a bug. Its actually a feature added to the device by Qualcomm. According to Jerry it was done on purpose and is not a bug.
Shipping and processing, sometimes can literally be out of their hands. with covid now some companies are required by law to close for 2 weeks. at their own loss, instead of advertising that their shipping processing center was closed or limited, its possible it was on hold for 2 weeks due to something they couldn't deal with.
but as customer processes like these are common, writing to them to find out what's going on with a 3 days delay before writing once again with the order number and a request for a refund usually gets them to contact you pretty fast.
client satisfaction at point of sale is all that matters. once they have your money, you don't get it back.
to be honest though. Jerry has, every time I've put someone in his direction for a genuine warranty service he has been on point and helped everyone he could. his estimates are rubbish though and he should stop telling people update will be out on X day because it nearly never true and never his fault (his fault he got the date wrong, but not his fault its delayed)
he's not in charge of software development but he can give suggestions and push requests that are demanded ALOT.
So if 3 people (in my current experience here on XDA and the some 700+ people on the telegram group) there is 3 people I have personally seen report the hz refresh rate issue on youtube and instagram and other common apps like this on the new Android 11. so unless there is a big. like a few thousand people getting in Nubia's faces about this on their twitter, facebook, and other social media sites and talking about the lack of support for updates etc like myself and few other members did back in January this year to get Android 11 for the global customers Nubia will sweep most of these things under the rug until its a big pile of crap they need to clean by dealing with it.
thats the only option for companies that don't respond or help. hurt their marketing image and they'll jump to help you.
privately request, or even publicly post here on XDA where most Chinese people wouldn't even know what this site is at a first glance and you're not getting the message to the right people.
contact support. when that does not work, go social and go big. its the only way to get the message through.