Database Users

HTC "video driver" bug causing issues for many users?

Anyone know what this about?
http://www.engadgetmobile.com/2008/...-angry-mobile-owners-rush-castle-htc-with-bu/
link to the xda thread about it?

This is about a group of litigation-crazed people who want to file a class-action suit against a device manufacturer (HTC) because the manufacturer did not include a functionality that would be technologically possible to include in a device. Since class-action suits are overwhelmingly just scams where the lawyers literally make millions for a few hours work, and the companies sued get to give you a coupon for a future purchase thereby increasing the chance you will, in fact, make a future purchase from them, I make no prediction as to whether a suit will be filed or settled in the customary way. However, in a "real" law suit, there is no way the courts would require a company to include all technologically possible features in a product, regardless of how "easy" it might allegedly be to include them. Note that in this case, neither HTC nor the carriers (as far as I have heard) ever stated that this functionality was included in the device.

Yeah, I don't know where that is coming from... of all the issues with the phone.. video is the least. BT still sucks as well as the phone turning on and off at will. Not checking email when it is supposed to... etc etc.

yakky said:
Yeah, I don't know where that is coming from... of all the issues with the phone.. video is the least. BT still sucks as well as the phone turning on and off at will. Not checking email when it is supposed to... etc etc.
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Maybe you should file a class-action suit against the video driver class-action people for taking HTC's time and attention away from fixing real problems...

Actually the mogul does have video playback issues with constant stutering and pausing. From what I've heard from 6700 users video playback is much much smoother (the way it should be). I don't know if it calls for a law suit but hey at least they got htc's attention and now their releasing new drivers that will supposedly fix the video playback issues.

bakntyme said:
This is about a group of litigation-crazed people who want to file a class-action suit against a device manufacturer (HTC) because the manufacturer did not include a functionality that would be technologically possible to include in a device. Since class-action suits are overwhelmingly just scams where the lawyers literally make millions for a few hours work, and the companies sued get to give you a coupon for a future purchase thereby increasing the chance you will, in fact, make a future purchase from them, I make no prediction as to whether a suit will be filed or settled in the customary way. However, in a "real" law suit, there is no way the courts would require a company to include all technologically possible features in a product, regardless of how "easy" it might allegedly be to include them. Note that in this case, neither HTC nor the carriers (as far as I have heard) ever stated that this functionality was included in the device.
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Keep your feces to yourself. if you have nothing better to do but flame a valid issue on HTC phones then i suggest to go jump off a hill.

SINNN said:
Keep your feces to yourself. if you have nothing better to do but flame a valid issue on HTC phones then i suggest to go jump off a hill.
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Why are you afraid for someone to post a valid, opposing viewpoint to yours? Can you not accept that someone who disagrees with you may still have a valid point? My post was not flaming at all, your post however seems to utilize nothing but flame to express your thoughts. Now, please post again with a well-thought-out response to my points as opposed to a simple flame, as I am interested in an intelligent response and will read it with an open mind.
While you are at it, maybe you can explain why, if all that is needed is a simple driver and all graphics problems will be solved with no detrimental side-effects, no one here on xda-developers, where I truly believe there is at least as much talent as at HTC, has done the allegedly simple task of writing or finding that driver and distributing it.

bakntyme said:
Why are you afraid for someone to post a valid, opposing viewpoint to yours? Can you not accept that someone who disagrees with you may still have a valid point? My post was not flaming at all, your post however seems to utilize nothing but flame to express your thoughts. Now, please post again with a well-thought-out response to my points as opposed to a simple flame, as I am interested in an intelligent response and will read it with an open mind.
While you are at it, maybe you can explain why, if all that is needed is a simple driver and all graphics problems will be solved with no detrimental side-effects, no one here on xda-developers, where I truly believe there is at least as much talent as at HTC, has done the allegedly simple task of writing or finding that driver and distributing it.
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I feel the need to address this... despite not having been in the original exchange. I can accept that you have a differing viewpoint from us. I refuse to be called a "litigation-crazed" person. I also think you need to get your facts straight before you pass judgment.
The simple fact is - we want the functionality that our devices were advertised with. Many of us did our research and realized that the MSM7500 is a POWERFUL chip. The video acceleration is top-tier, and everything else seemed good too. Then HTC decided to not include a driver for video acceleration. Also, before someone mentions that HTC has claimed(but never in an official press release) that the MSM7500 might NOT include the video acceleration... When have you known a huge manufacturer(nVidia, AMD, Intel, ATi, Qualcomm, etc) to name two differing devices the same name? They don't. they generally qualify them(e.g. 8800 series nVidia cards can be 8800 GT, GTX, GTS, etc.) What HTC did is akin to Dell selling you an Inspiron notebook with an nVidia 8800GTS card inside, then telling you that they didn't include drivers. Oh, and don't forget that nVidia won't support the card, since it's up to the manufacturer(Dell) to supply the drivers. Microsoft won't do it since it's Dell's problem. Dell won't do it because it isn't cost effective. (Suspend the reality of the situation for the analogy, though, please) Now you're left with a $300 piece of video hardware that can't be used because nobody wanted to provide a driver. Go software acceleration! That's the issue we're having. The phones WERE advertised as having the MSM7500(or 7200) which according to everything I've seen both have video acceleration. HTC just dropped the ball.
Now, about us writing our own drivers... That would be difficult without getting a bunch of information from Microsoft, HTC and Qualcomm, which they won't release. If you don't know why, look up open source video drivers for Linux, and you'll understand the pain. It's not a baseless suit - however I don't think that class action is the way to go. I think we need to work WITH MS, HTC, and Qualcomm to come up with a driver. Period. Don't let up the pressure until we have that.

I am sorry, but when your advocacy group starts out with a name like "HTCClassAction", and names its website "htcclassaction.org", it shows itself as not interested in getting the claimed result, but instead, despite any protestations from the group, interested in filing a class-action lawsuit from the beginning. That is "litigation-crazed". Was "htcvideodrivers.org" not available? I am sure that, if you wanted to, given a few minutes you could come up with several non-litigation-oriented group and website names. If you were the product manager for the 6800 at HTC, and you heard of the issues raised by the group HTCClassAction, would you think, "Here is a group of users that wants to work with us to resolve what they see as a legitimate issue?"
Speaking of facts...have you actually seen an advertisement that stated that the devices came with this functionality, or did you just assume that because it was advertised as having this chipset, and the chipset has this capability, that the functionality would be included? I would bet that HTC never stated that the 6800 would include every feature technologically possible with the chipset. It has the capability of supporting an 8MP camera, but they didn't include that either. Another lawsuit? I am sure there are other things the chipset would be CAPABLE of that were not included. If you actually researched the chipset so thoroughly for this issue prior to purchasing the device, why did you not notice in the first 30 days that it was not included, and return the device?
Realize that modern class-action lawsuits are almost always settled for lots of money to the attorneys and a pittance to the class. Remember the Verizon Moto 710 Bluetooth class action? It was settled as usual...the attorneys got somewhere around $6 million; users got $25 if they wanted to keep the 710 and stay with Verizon, a waived ETF and a refund if they wanted to leave Verizon, and a credit toward another device if they wanted to stay with Verizon but not keep the 710. They did not get additional Bluetooth profiles. And if this goes to trial, the courts will never order a manufacturer to provide technology, and support for it, that the manufacturer does not want to provide. IF you could prove false advertising, and I do not think that you could, you might get a small refund or credit toward another phone. If that is what you want, just sell the device on an internet auction site and buy something else...you will probably get more that way.

sucks too that our phones dont even have the ati chip in them. my htc wizard (old school) had better video and gameplay

I don't play games much on my ppc so this problem hasn't affected me as much. However I did notice that PIE was sluggish and freaked when video playback sucked on WM and TCPMP. Most of that was avoided by using GDI on TCPMP.
The real issue here is why can't they add the driver? If it was a simple fix it probably wouldn't have been left out in the first place. Sounds to me like they ran into technical issues trying to make it work.

I just got the mogul last week. I have 30 days to evaluate it. Do you think that I should have gotten something else? I think that I've had at least 10 different Smartphones & PPC's in the past 5 or 6 years. They all have something I dislike about them. This one is the best one I've had yet, but would you recommend something else? THANKS

johnannie said:
I just got the mogul last week. I have 30 days to evaluate it. Do you think that I should have gotten something else? I think that I've had at least 10 different Smartphones & PPC's in the past 5 or 6 years. They all have something I dislike about them. This one is the best one I've had yet, but would you recommend something else? THANKS
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you hit the nail on the head. EVERY PPC is going to have SOMETHING you dont like about it.
with that said. it only matters what you think. dont go taking advice from a forum where 50 percent of its members cant even tie their shoes.
For the record, i agree with what the person said way up at the beginnning of the thread. "Why are you *****ing now when you had 30 days in which to evaluate and return it if you felt the need?!""
I would imagine the courts will say the same. everyone who thinks this is a legit complaint needs to get a hobby. you all had 30 days in which to make your decision, so DEAL with it.
sound like a buncha kids to me
I guess we should sue them for not having a 'tv out' jack on the mogul too, since thats also possible. and oh yeah, where's my 8 megapixel camera on the mogul?? it supports that as well.
ah screw it, im going to cry to mommy

watson540 said:
you hit the nail on the head. EVERY PPC is going to have SOMETHING you dont like about it.
with that said. it only matters what you think. dont go taking advice from a forum where 50 percent of its members cant even tie their shoes.
For the record, i agree with what the person said way up at the beginnning of the thread. "Why are you *****ing now when you had 30 days in which to evaluate and return it if you felt the need?!""
I would imagine the courts will say the same. everyone who thinks this is a legit complaint needs to get a hobby. you all had 30 days in which to make your decision, so DEAL with it.
sound like a buncha kids to me
I guess we should sue them for not having a 'tv out' jack on the mogul too, since thats also possible. and oh yeah, where's my 8 megapixel camera on the mogul?? it supports that as well.
ah screw it, im going to cry to mommy
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Hahahahaha. Yes, we're children. Little babies, the lot of us. Anyway......
No, we shouldn't sue them for not including a tv-out jack or an 8 megapixel camera. What we are trying to achieve is driver support FOR THE INCLUDED HARDWARE. This is what most people who argue against our position fail to realize. We aren't asking them to do something crazy, like give us a better camera or a tv-out jack, or even more memory. We're asking them to SUPPORT THE HARDWARE THEY SOLD US. Gasp.
Now... I'll use an analogy for those among us who are a bit retarded. If you were to buy a car that was advertised with a special computer chip in it that can control a supercharger, the electronic stability control system, up to 6 airbags, and the radio (all of which are included in your car, albeit only 4 airbags) - and it came with a 30-day money-back guarantee... and you drove it for 30 days and thought to yourself, "Wow, this is clearly better than last years' model" - would you return it? Probably not... That's what happened here.
We bought our phones, tried them and went, "Wow, they kicked the crap out of the <insert old PDA phone here>" and kept them. Now, back to our example. Now imagine you go to a car-meet-up with your new fancy car, and everyone there is talking about how <insert another fast car here> is wayyyy faster than their car, in the same conditions. You and the other owners do some research and find out that the car manufacturer didn't include software to make your supercharger work. It's just inert, sitting there looking pretty. Wouldn't you be pretty pissed that the chip in your car wasn't actually using the supercharger? Wouldn't you expect that if it was advertised as having this chip and a supercharger, that the supercharger would actually work?
Anyway - that's where I'm coming from at least - I don't presume to speak for anyone else though. I will say this though, watson540, you need to calm down. You're running around these forums beating on people's opinions and posts. Frankly, yours aren't much more productive. At least try to post something relevant or meaningful... or at the very least something other than "you moron, rtft" or "you moron, stop crying".

it's not really a bug its more
like a pc with the generic vga driver installed
even if the pc have a geforce
problems is that one cant get hold of the
spc driver to replace the generic

ponicg said:
We bought our phones, tried them and went, "Wow, they kicked the crap out of the <insert old PDA phone here>" and kept them.
...
Wouldn't you expect that if it was advertised as having this chip and a supercharger, that the supercharger would actually work?
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OK, so you admit that you were very satisfied with the performance until someone said "Hey, I think they OWE US something MORE than what we got, let's SUE THEM for it?" If the device met your needs when you tested it, then you have no complaint. If it did not, you should have returned it in the 30 day return period.
As I asked you way back in this thread, but you have not yet addressed, (nor any of the other points in my previous post), "have you actually seen an advertisement that stated that the devices came with this functionality, or did you just assume that because it was advertised as having this chipset, and the chipset has this capability, that the functionality would be included?...If you actually researched the chipset so thoroughly for this issue prior to purchasing the device, why did you not notice in the first 30 days that it was not included, and return the device?"
None of these analogies is perfect...one big flaw in yours is that you hypothesized "If you were to buy a car that was advertised with a special computer chip in it that can control a supercharger," then switched to the car actually having a supercharger advertised: "Wouldn't you expect that if it was advertised as having this chip and a supercharger". Another is that the supercharger's existence is open and apparent to someone who looks under the hood, without requiring any research or disassembly of the vehicle. Another is that in chip manufacturing, it is usually more efficient to produce a batch of chips with all the capabilities, then use the ones you want in each device, as opposed to redesigning the chip package and retooling the production run for each combination of features desired in each application. No one could reasonably say that it was more efficient to produce a factory run of cars with all possible mechanical features (such as the supercharger in your example) included, and then only connect and use the ones desired for that model. However, auto manufacturers also sometimes utilize parts and sub-assemblies in a particular model without enabling or utilizing all of that component's capabilities, when doing so is more efficient.
Since you like automotive analogies, I will use one without resorting to calling anyone "a bit retarded": suppose that Ford announced that all 2010 Mustangs would use the new computer chip from Super Tuner Corporation, "because of its wonderful and powerful new capabilities," with no details as to what particular features would be made available. Your research into the chip on Super Tuner's website revealed that it supported superchargers, turbochargers, four-wheel drive, four-wheel steering, and nitrous fuel systems. You went in to a Ford dealer and test-drove the top-of-the-line 2010 Mustang, were impressed by its performance, and bought it. Six months later, someone pointed out that you had received none of those performance items listed above. You did not know why, but it was because Ford had internally determined pre-production that the suspension and frame would not be sufficient to provide those performance items in any model Mustang, and they did not want to re-engineer the support structure. They made no announcement about these features not being available, as they had never made any announcement about including those features. Would you join the MustangClassAction.org group? Now suppose that you had done no research prior to the purchase, and six months later discovered the information on Super Tuner's website after someone pointed out the lack to you...even less valid a complaint then, isn't it?
And further suppose that at the same time, someone else says, "I took the interior of my Mustang apart, and it has mounts for 8 speakers, and they only provided it with 4 speakers. Ford has to install 4 more speakers in every Mustang, because it has the capability of holding them!"
And another owner pulls out his factory radio, notices the output jack on the back for a subwoofer..."Where is my subwoofer? It obviously was supposed to come with my car, or they would not have included a radio that could support one and put a jack on the back of the radio to plug one in!!"
Meanwhile, another owner says "I was testing the electronic trip computer included in my Mustang, the same one included in all 2010 Mustangs, and it has the ability to calculate and display up to 55 MPG, but my Mustang only gets 23 MPG. Obviously, Ford was advertising a Mustang that would get 55 MPG and must give us that!"
Enough analogies? Would you get angrier, and call Ford arrogant, when they say, "Thank you for your business, customers, but we never said the Mustang had those capabilities, and we have no intention of retrofitting them, but we will take your opinions into account in designing our next vehicle?"
Analogies by their nature will never replicate the Titan/Mogul/6800 situation. However, we can discuss the 6800 situation itself, and I am waiting for your answer about the HTC advertisement and your not discovering the lack in the first 30 days of your device ownership.

its just bull**** when the the video playback on the 6700 is alot better than the titan. makes no sense at all and yes i feel ripped off.

im no expert..but from over here it looks like bakntyme just put all of you crybabies in your place
very well said bakntyme. perfect.
p.s. yeah im an asshole. but this asshole can read and troubleshoot and operate electronics all by my big self.
read these forums enough and you will start to think everyone in the world collectively never got out of elementary school
apologies where they are due. but some people are incredible helpless (this last comment has nothing to do with this thread im responding to the guy above who "called me out" for being an (admitted) asshole)

unless you guys can come up with some previous claim by HTC that the mogul was supposed to support this specific capability of the chip, i dont see how you guys can try to force anything out of them. I'm with bakntyme on this one.
Sure its pretty crappy that they put the hardware in there and didnt support it, and im no lawyer, but it doesnt seem like they would be under any legal obligation to support the video drivers.

watson540 said:
im no expert..but from over here it looks like bakntyme just put all of you crybabies in your place
very well said bakntyme. perfect.
p.s. yeah im an asshole. but this asshole can read and troubleshoot and operate electronics all by my big self.
read these forums enough and you will start to think everyone in the world collectively never got out of elementary school
apologies where they are due. but some people are incredible helpless (this last comment has nothing to do with this thread im responding to the guy above who "called me out" for being an (admitted) asshole)
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Although I appreciate the support, a more professional wording of it might help to keep from increasing the level of emotions and inflammation on this issue.

MUST SEE, I SEEN wm6iPhone

Ok gentleman. The guy that made the post about the dual OS iPh**e is not lying! I own a Computer Prog. Company in Kingsport TN that doe sub contract work for Sony Inc. The guys actually called and told my assistant to give me a message about it but I blew it off. They came to my office four times and I finally met with them. This things real. Three of my techs here checked it out and its no joke. Everything the kid said holds up. Weve had it three days now and still dont know alot. Not used to PPC's. We specialize in programming for Sony products, Laptops, Playstation etc. The kid told me about this sight and said some gelp may be available. Heres what weve got so far. On startup it brings up a dual bootloader screen. The htc versions is running amazing. Its running overclocked at 623mhz while the radio still runs at normal rate. This is strange because there is no type of over clocking software anywhere on the device. Also accelerometer is inactive on htc rom. Screen/light sensors work on both. iPhone side. Safari is somehow flash and java enabled. itunes is not here anymore. Its actually registered thru apple for warranty which im sure is void. works on gsm network as well as cdma like it says. now internal time. remember my techs are not ppc specialists. It appears ro have two processors tied into each other. one is original one appears to be custom. also there is some extra wiring tied into the screen running off an unknown circuit board which was def placed there aftermarket style. Also the everything seems to be somehow tied into this circuit board & and the board is a phenomenal custom job. Like I said, we do hot specialize in programming for ppc. I am willing and have rights to send this to an experienced and I mean GENIUS, programmer to work with this. Only condition is you must reside in the US OR CANADA, and you must sign a predrawn contract which you may print off, sign, and scan and email or fax back. It just says you will send it back, working or not. By the way, I contacted the creator of this & the reason it wasnt online or advertised is due to apples long arm. If there pulling hair over icons then theyd draw blood for this. Which brings me to this. NO PICS WILL BE PUBLICLY POSTED. I will email detailed video to any senior member only who honestly believes they can help make this widely available and rip off App** short leash. Im sorry to any non senior member but i dont wana email a video to an apple attorney. So post your thoughts but only serious requests for Photos.

can u email them to me

is it me? or does this person write awfully similar to the other person who started this whole wm6 iphone stuff

Email?
Yes. PM your email add to me & Ill do by Monday, possibly tonight. One of my techs is working on a few extremely detailed vids of External & Internal , pics are to easy to fake & I want no misconceptions about how phenomenal this thing is. I also do not want it released to anyone after I send it to you. So please dont redistribute the vids.

Small Minds or Jealousy
WOW man. I think your right! The T's in both posts are identical! Are you just jealous or to small minded to think someones smart enough to do this? Just because your not talented enough to conceive this idea, doesn't mean it's not possible. Email me the videos ASAP and we'll take a look at it over here at TechRev. Try to get it done by tomorrow please.

If this works. I will get my iphone this week!

THis is a hoax. Don't buy it.

TechRev_Admin86 said:
WOW man. I think your right! The T's in both posts are identical! Are you just jealous or to small minded to think someones smart enough to do this? Just because your not talented enough to conceive this idea, doesn't mean it's not possible. Email me the videos ASAP and we'll take a look at it over here at TechRev. Try to get it done by tomorrow please.
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take a look at the posts by "technology" in the smartphone threads somewhere. Seems to be the same spammer.
And do you think your 2 posts are what he was looking for in a "senior member"?

Why should it not be posible with dual boot. Apple did it with their computers and said it could not run Windows then someone figgured out how to and they released theire version. now the iphone maybe can do the same. Apple are prob just waiting for someone to do it for them before releasing their own version. Why they wait... well they might not wan't to be the once making it work as it might seam like an attack on MS. And by doing these dual boot they get costumers that are using MS products to swap to Apple because they can us the MS on Apple iPhone or computers. this way Apple gets a part of a market they would not gotten with only their OS running.
but yes I'd like to see some real prof of it working before I will be convinced... but it's possible that it's true. Because Jobs wants a bigger marked

I just find it strange that the videos aren't open not even on a private server and streamed to others...and the posts seem spammish I will point out some inaccuracies in grammar and spelling
Ok gentleman. The guy that made the post about the dual OS iPh**e is not lying! I own a Computer Prog. Company in Kingsport TN that doe sub contract work for Sony Inc. The guys actually called and told my assistant to give me a message about it but I blew it off. They came to my office four times and I finally met with them. This things real. Three of my techs here checked it out and its no joke. Everything the kid said holds up. Weve had it three days now and still dont know alot. Not used to PPC's. We specialize in programming for Sony products, Laptops, Playstation etc. The kid told me about this sight and said some gelp may be available. Heres what weve got so far. On startup it brings up a dual bootloader screen. The htc versions is running amazing. Its running overclocked at 623mhz while the radio still runs at normal rate. This is strange because there is no type of over clocking software anywhere on the device. Also accelerometer is inactive on htc rom. Screen/light sensors work on both. iPhone side. Safari is somehow flash and java enabled. itunes is not here anymore. Its actually registered thru apple for warranty which im sure is void. works on gsm network as well as cdma like it says. now internal time. remember my techs are not ppc specialists. It appears ro have two processors tied into each other. one is original one appears to be custom. also there is some extra wiring tied into the screen running off an unknown circuit board which was def placed there aftermarket style. Also the everything seems to be somehow tied into this circuit board & and the board is a phenomenal custom job. Like I said, we do hot specialize in programming for ppc. I am willing and have rights to send this to an experienced and I mean GENIUS, programmer to work with this. Only condition is you must reside in the US OR CANADA, and you must sign a predrawn contract which you may print off, sign, and scan and email or fax back. It just says you will send it back, working or not. By the way, I contacted the creator of this & the reason it wasnt online or advertised is due to apples long arm. If there pulling hair over icons then theyd draw blood for this. Which brings me to this. NO PICS WILL BE PUBLICLY POSTED. I will email detailed video to any senior member only who honestly believes they can help make this widely available and rip off App** short leash. Im sorry to any non senior member but i dont wana email a video to an apple attorney. So post your thoughts but only serious requests for Photos.
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on first glance its almost like the post was written from an iPhone or a touch screen winmo device. That said, the likelihood that it is a possible theme customization for the iphone is pretty high and not a modded htc device. Most developers, even the ones that develop themes for iphones, also display their pictures and such. So um...
This is highly suspicious if it is legit, prove it.

Not used to PPC's ????
Well I need some gelp to understand all this....

How could this be possible? He'd need to have the sources for WM6 to port it to the iPhones Samsung processor which is ARM11 unlike the present gen WM6 based Samsung processors which are ARM9. This seriously sounds like its a scam.

Also, why would an apple product NOT have iTunes which is one of the biggest selling points of the iPhone?
I'd be interested to see some pictures including a view of how thick it is, and how large the screen is/how much of the front of the device the screen takes up...

Make No Mistake
Phillips_technology said:
Ok gentleman. The guy that made the post about the dual OS iPh**e is not lying! I own a Computer Prog. Company in Kingsport TN that doe sub contract work for Sony Inc. The guys actually called and told my assistant to give me a message about it but I blew it off. They came to my office four times and I finally met with them. This things real. Three of my techs here checked it out and its no joke. Everything the kid said holds up. Weve had it three days now and still dont know alot. Not used to PPC's. We specialize in programming for Sony products, Laptops, Playstation etc. The kid told me about this sight and said some gelp may be available. Heres what weve got so far. On startup it brings up a dual bootloader screen. The htc versions is running amazing. Its running overclocked at 623mhz while the radio still runs at normal rate. This is strange because there is no type of over clocking software anywhere on the device. Also accelerometer is inactive on htc rom. Screen/light sensors work on both. iPhone side. Safari is somehow flash and java enabled. itunes is not here anymore. Its actually registered thru apple for warranty which im sure is void. works on gsm network as well as cdma like it says. now internal time. remember my techs are not ppc specialists. It appears ro have two processors tied into each other. one is original one appears to be custom. also there is some extra wiring tied into the screen running off an unknown circuit board which was def placed there aftermarket style. Also the everything seems to be somehow tied into this circuit board & and the board is a phenomenal custom job. Like I said, we do hot specialize in programming for ppc. I am willing and have rights to send this to an experienced and I mean GENIUS, programmer to work with this. Only condition is you must reside in the US OR CANADA, and you must sign a predrawn contract which you may print off, sign, and scan and email or fax back. It just says you will send it back, working or not. By the way, I contacted the creator of this & the reason it wasnt online or advertised is due to apples long arm. If there pulling hair over icons then theyd draw blood for this. Which brings me to this. NO PICS WILL BE PUBLICLY POSTED. I will email detailed video to any senior member only who honestly believes they can help make this widely available and rip off App** short leash. Im sorry to any non senior member but i dont wana email a video to an apple attorney. So post your thoughts but only serious requests for Photos.
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i do not know nor have i ever met this poster, and if he thinks my idea is plausible then i thanks him. now on to other matters; as for the guy who spoke of porting the WM6 ARM9 processor to the iphones ARM11 there has never been a time when a OS complained of having too much resources as i dont think that would be a problem. if you search the threads and read my original post you would see that i threw out a hypothetical and asked if it was possible and then asked if (and gave praises to the intelligence) anyone could do it. then i spoke of dual booting the iphone and provided links where the iphone has been partitioned, jailbreaked and running 2firmware, heck i even threw in a firmware builder link so if anyone just wanted to modify a iphone firmware to be WM6 then they could do that; again all i see you doing is swapping the system files, Mac HD for windows folder etc.
REMEMBER IT WAS A HYPOTHETICAL

Make No Mistake
Phillips_technology said:
Ok gentleman. The guy that made the post about the dual OS iPh**e is not lying! I own a Computer Prog. Company in Kingsport TN that doe sub contract work for Sony Inc. The guys actually called and told my assistant to give me a message about it but I blew it off. They came to my office four times and I finally met with them. This things real. Three of my techs here checked it out and its no joke. Everything the kid said holds up. Weve had it three days now and still dont know alot. Not used to PPC's. We specialize in programming for Sony products, Laptops, Playstation etc. The kid told me about this sight and said some gelp may be available. Heres what weve got so far. On startup it brings up a dual bootloader screen. The htc versions is running amazing. Its running overclocked at 623mhz while the radio still runs at normal rate. This is strange because there is no type of over clocking software anywhere on the device. Also accelerometer is inactive on htc rom. Screen/light sensors work on both. iPhone side. Safari is somehow flash and java enabled. itunes is not here anymore. Its actually registered thru apple for warranty which im sure is void. works on gsm network as well as cdma like it says. now internal time. remember my techs are not ppc specialists. It appears ro have two processors tied into each other. one is original one appears to be custom. also there is some extra wiring tied into the screen running off an unknown circuit board which was def placed there aftermarket style. Also the everything seems to be somehow tied into this circuit board & and the board is a phenomenal custom job. Like I said, we do hot specialize in programming for ppc. I am willing and have rights to send this to an experienced and I mean GENIUS, programmer to work with this. Only condition is you must reside in the US OR CANADA, and you must sign a predrawn contract which you may print off, sign, and scan and email or fax back. It just says you will send it back, working or not. By the way, I contacted the creator of this & the reason it wasnt online or advertised is due to apples long arm. If there pulling hair over icons then theyd draw blood for this. Which brings me to this. NO PICS WILL BE PUBLICLY POSTED. I will email detailed video to any senior member only who honestly believes they can help make this widely available and rip off App** short leash. Im sorry to any non senior member but i dont wana email a video to an apple attorney. So post your thoughts but only serious requests for Photos.
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i do not know nor have i ever met this poster, and if he thinks my idea is plausible then i thank him. now on to other matters; as for the guy who spoke of porting the WM6 ARM9 processor to the iphones ARM11 there has never been a time when a OS complained of having too much resources as i dont think that would be a problem. if you search the threads and read my original post you would see that i threw out a hypothetical and asked if it was possible and then asked if (and gave praises to the intelligence) anyone could do it. then i spoke of dual booting the iphone and provided links where the iphone has been partitioned, jailbreaked and running 2firmware, heck i even threw in a firmware builder link so if anyone just wanted to modify a iphone firmware to be WM6 then they could do that; again all i see you doing is swapping the system files, Mac HD for windows folder etc.
REMEMBER IT WAS A HYPOTHETICAL

i have to join the BS camp. the least this guy could do would be to put a vid on a private tracker then link to it via tinyurl or something like that. and we could pm him for the torrent info

frasbyte said:
as for the guy who spoke of porting the WM6 ARM9 processor to the iphones ARM11 there has never been a time when a OS complained of having too much resources as i dont think that would be a problem.
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I'm not going to comment either way on the plausibility of the topic of this thread, but I would like to point out that I can think of several legacy MS OS's that would not run on newer hardware without a patch or just would not run right at all.

i posted this a few days ago...
y'all just bastardizing my idea...
http://forum.xda-developers.com/showthread.php?p=2149033

Read The Original
HostileJava said:
I'm not going to comment either way on the plausibility of the topic of this thread, but I would like to point out that I can think of several legacy MS OS's that would not run on newer hardware without a patch or just would not run right at all.
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as i said i was taking a shot in the dark when i proposed the idea, but i did provide research and said nothing of the validity of the subject in question

Cynical
Perhaps I am just getting old and cynical, but in my experience most individuals who have risen to any kind of high office or have been successful in business to the degree that our friend suggests have actually mastered the basics of spelling and punctuation.
I have to remind my 11 year old son to remember paragraphs, capital letters and apostrophes - I would expect better from the owner of a 'Computer Prog. Company in Kingsport TN that doe sub contract work for Sony Inc.'

HTCs own customer survey, send them your opinion

HTC has opened worldwide customer survey for satisfaction with their customer service. I think people (you) should send them your opinion about their services.
Mostly what came to my mind is that they still havent released proper 3D drivers. So what people (you) should do is to send them some opinions about that.
Probably this doesnt suddenly make them release or make drivers but should make them know that people wants those drivers.
Direct URL to survey: http://survey.htc.com/WorldWide/
Use 5min and fill that, ofcourse if you are satisfied then put it there, i dont want to people put only negative, although I cannot think much positive about Touch HD customer service.
HD is/was their flagship, and it doesnt even get winmo 6.5 update or have proper drivers.

This is only for customer service, this would only apply if you'd had a specific problem, they're not interested in our overall opinion of them as a manufacturer etc.

While the service may not be relevant to the graphics driver thing - there is one very important issue EVERYONE should complain about:
Various repair facilities for HTC devices in various countries now refuse to repair device with HARD-SPL installed. They claim changing the software has damaged the motherboard and it needs to be replaced, and they will try charging you for it. Yes, they will tell you this even if it is your screen that is split in half. In other words - complete nonsense. After some lengthy conversations with various people at one of these facilities I learned that HTC sent out a memo to their repairers that devices that are not running stock ROMs software are no longer eligable for fixes of hardware.
Now, of course, it is their good right not to repair issues that were caused by yourself, however, HardSPL does not cause my screen to break in two. They are completely non-related. Also, if their terms said software changes would void hardware warranty (how absurd that may be), that would maybe go somewhere - BUT, they do not state this, at least not the ones that came with my devices (and I have quite a bunch of them).
Is there no end to how low and crappy HTC can go?
(I am seriously considering taking them to court over this)

^yeh, don't think they can get much lower! I'll be serously concidering the switch to Toshiba with Snapdragon...

Even though this was customer service survey, I've still complained about my biggest gripe - Graphics Drivers! It's been a couple of years and they've not released any drivers. That's criminal! I think everyone at XDA-developers should get their voices heard (again!). For me this issue started with Kaiser and now with Blackstone. Sooo Annoyed!!

Yes - it's crazy esp. if the chipsets on the Touch HD etc support it. CorePlayer cannot support the device properly because of it. And don't get me started on the Audio Stutters debacle. Whilst their customer service do reply, their are probably poorly paid back office staff. The problem is with product implementation, product testing - and evidently, repair!
I am hoping that HP release a new phone with a great screen, decent graphics etc. I miss my Ipaq PDA and it not giving me any grief!

[Q] General Question on Acer Customer Service/Realiability

I am just coming off 2+ weeks of frustration with the Transformer Prime. I was lucky enough to get mine from Amazon so I returned for a full refund. Despite all the frustration, I realized that an android tablet is a handy gadget that I really would like to own. I am beginning the process of researching for my next purchase and now that I have dealt with Asus, I have a better idea of what I need to figure out before I make a purchase. I am looking into Acer and toshiba.
Can anyone who's owned an Acer tablet answer the following:
I have read Acer is coming out with the A700. Anyone have any thoughts on it?
Do Acer products typically have good quality? Do they last?
How is Acer's RMA process? Do they require you to pay for shipping if the problem is due to manufacturer defect?
Is Acer customer service easy to work with?
How frequent does Acer provide firmware updates?

As with all companies, the quality of the support depends entirely on which country you're in, as well as local legal requirements. Some countries have far better consumer protection than others (UK vs US, for example).
Updates are kinda hit and miss, Acer tend to lag behind some other OEM's.
I generally find build quality to be fairly good, certainly had no complaints on my two tabs.

The above post is exactly true in all ways.. Acer support in the us is outsourced. and that STINKS.. COMPUTER COMPANIES CAN LEAR FEW THINGS BY TALKING TO OR FALLOWING HP Support.. i send them a email of my issue. they call me within a few hours with a answer. I Had a issue with this notebook im typing on. It was a problem with compatibility with a win 7 update to usb. CAMERA ISSUE. A Microsoft tech called me on behalf of hp.. two days later they issued a global wide fix. apparently i was the first to have the issue . I was treated like a person with tech experience not like a dumb customer..
I TO LOVE MY A500. THERE UPDATES When we do get them seem to not break things as with other devices. And less over all issues. With that said who knows when or why they send them.. there is no logic to there update system. I Just wish they would give us the choice to unlock this device or not..
sorry for being so long winded

I found my A501 to be a near-perfect piece of hardware... My main criteria were UMTS and USB HID support, fastboot (for easy recovery if bricked) was a secondary criterion. This tab has all of these (I don't know of any others that do). Also, the device's shell is fairly robust (I have it with me at university almost every day)... The main point of criticism about the HW would be the somewhat weak WiFi antenna (though there's a good remedy for that, search the forum).
About the software... Acer tend to take their time to get things right on the first update, which means that they are somewhat slow to release updates. Then again, I'd rather have something that actually works later than something that doesn't work now...
Customer support is fairly expensive via phone (haven't tried the other options), but friendly and competent here in Germany... Way better than some others I had to deal with.

Samsung changes the rules when it wants.

I do not understand why after some update is removed some of the specifications for which I bought this phone. For example 'people edge color' has been removed. Why,? Do you think it's legal to take back something I paid? I understand that new specifications have been added but how can you offer me something better by taking me something else I paid? I wanted this phone for many specifications that you need to improve and you do not remove them. If you bought a car for a certain reason and the manufacturer would eliminate all these reasons without telling you how it would be called ??? Solving because I want back what you got. I think we can find the right solutions to solve this problem. Thank you
Thank you for contacting Samsung and for the interest in our products. As far as the application described is concerned, we would like to inform you that once you are informed that there is a new update, you receive details on the news, and the continuation of the steps is your agreement. We also inform you that Samsung reserves the right to enter or remove certain features, applications, without notice to the user. Sorry, but with the new update, this option was withdrawn. If you have any questions, we are at your disposal. We wish you a good day. Sincerely, Customer Support - Online Support Do you need to contact the Samsung Customer Care Center? You can do this by: - ​​Live Chat Monday to Friday, between 09:00 and 18:00 - Check the evolution of your online product repair - Are you having problems with your product? We can offer you Remote Assistance. - through the Monday to Friday service between 09:00 and 18:00. 08008 SAMSUNG (08008 726 78 64) - FREE Call from any network To maintain and improve the quality of our services, we reserve the right to monitor and / or record phone calls.
Do you have any opinions?

Phone market is a competitive business. Yes, what they are doing is legal.
It is unfortunate that the app or feature that caused you to buy the phone has been replaced, but you were aware what is advertised and what you get is not always the same. In the advertising in small print but nerveless it there. They reserve the right to sell you compatible phone similar to what they advertised.
To survive you always have reinvent your products, if a new app or feature is developed and older app or feature will be deleted depending on what the company understands what the people want. You do not need to upgrade your phone to the latest OS, you can downgrade to OS that contains the app or features you want.
Once you bought the phone, it became immediately obsolete as a new model is always under development with different features and apps.
They honor their warranty to replace damaged parts on their phone. But there is no warranty on software, they will always flash the latest one regardless if you want it or not.