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hi
my omina 7 of 1 month is broken.
A few weeks ago it wouldnt boot and gave the screen indicating
the phone needs to be plugged into the pc, it then booted ok.
Yesterday it gave the same message but by the time i got it home
the message was gone.
Now it will not boot, it simply cycles through the samsung logo, the three network logo , then back to the samsung logo.
Will be taking it back to the three shop tonight.
is there a way of hard resetting the phone using the buttons?
I have only found info on hard reset from within the OS, which obviously i now cannot get to.
has anyone else had this problem
The only similar problem i found was with a focus
was on the windowsphonesecrets website under the heading restoration error
to hard reset the focus press the power, volume & camera buttons all together. that might do it.
Have you tried taking the battery out of the phone? Heard from someone that that solved the problem...
yes tried taking the battery out
tried it without the sim
let the battery completely drain and tried again
the hard reset button combination didnt work either
just constantly cycling between the samsung and three network logos
three have now sent it off for repair ....
I have a very similar problem. My phone randomly rebooted itself but now it sticks on the Samsung Omnia 7 logo. I've tried removing the battery but nothing.
Is there a Safe Mode I can boot into?
Damn looks like I have the same problem.Was playing a game.Phone rebooted on its own, all I get is the Samsung Omnia 7 screen.
Tried a Hard Reset. I get the options pop up for about 2 seconds asking if I want to format.If I am quick enough to press the Home button nothing happens it just switches off.
Did you try to flash the ROM ?
Me?
No?
Download mode was the only mode that seemed to be recognised by my PC.If it wasn't in warranty I would maybe have tried that, but as it is in warranty I will let T-Mobile deal with it.
my repaired samsung was returned mid january
a few weeks later and the same thing has happened again...
phone froze, switched it off , now will not boot again
it is definitely the same hand set or at least the same outer casing
the bill said it had some parts replaced
I wonder what caused this issue?
I had similar problem and this is how I solved it:
Make sure your Device is switched off (remove and reinsert the battery)
1. Press and hold the Camera, Volume Down, and Power buttons simultaneously.
2. Release Power when the phone vibrates, but continue to hold down Camera and Volume Down.
3. Release Camera and Volume Down when the Format prompt is displayed on screen.
4. Press Windows key twice to confirm the hard reset.
Enjoy your phone now
add 1 to the list, mine is doing thin, formatting doesnt help, reflashing doesnt help.
unless i can find a fix, im without a phone for 15 days while tmob plays with it
any progress?
Since applying the update that Samsung release yesterday I'm having the same problem...
Format didn't work, installing 'older' firmwares (I8700BSEJK1, I8700XENJK1 and I8700DBTJK1) didn't solve any issue
Anybody with more ideas?
I've also had this issue... I think it was caused by forcing the nodo update. Now I've updated it normally using this guide
http://windowsteamblog.com/windows_...spx?utm_source=twitterfeed&utm_medium=twitter
I hope now the problem is solved.
Hello,
EDIT - Ok I'm just adding this bit to my post to summ up the whole situation from Post 1 until Post 14 in dot points
- HTC HD2, Began randomly freezing to "HTC" screen, when reset, loads "HTC" Screen and vibrates 5-6 times, sometimes let me goto OS, but at one point stopped letting me goto OS, Stuck at "HTC" Screen with the 5-6 Mysterious vibrations.
- I tried to flash a ROM off the HTC HK Website, 1.78 I think, Stuck at 9%, Those 6-7 Vibrations, tried again, same thing stuck at 9% with Vibrations.
- Tried another factory ROM from HTC HK the latest one, Flashed 100% the first time through, but then does not boot, just stuck at "HTC" Screen with vibrating
- Tried to flash same ROM again, begins vibrating and stuck at 9%
- I wanted to try if some custom ROMS worked, flashed HSPL 1.42 on, while flashing HSPL it finished on the device but on computer I got "Unknown Error
0x1003FF"
- Continued and went on to upgrade my HSPL to 2.08 so I can flash custom ROMS, now I have 2.08 HSPL.
- I tried Artemis Custom Rom for LEO, this one after it finished I think brang me past the "HTC" Screen, it actually said "quietly brilliant" for the first time, and to some Windows config screen where this Error appeared :
ARM11 FATAL ERROR
flash_os_wm.c line 339
- So I tried resetting, and stuck at "HTC" Screen, but No constant vibrating, only 1 vibrate.
- I tried Cheetah ROM, same problem, stuck at "HTC" Screen.
- I tried "NRG" ROM, same problem stuck at "HTC" Screen, well the NRG Screen.
- I tried Kumars ROM, same problem again. stuck at at the bootup screen.
I should mention whenever flashing, on the computer it never tells me what my current Image version is, it just tells me the one i'm flashing to. e.g the "FROM" field is blank. That's it until now.
Also everytime while at the bootup screen, it cycles e.g it will Vibrate, show bootup screen, do nothing, go black... then repeat the bootup screen, vibrate etc etc etc. After ROM is flashed, if I do a soft reset it will just stay at the bootup screen and not do anything at all.
Hard reset doesn't help either, neither does battery out/in, same thing just stuck at the intro screen with all the ROMS I try.
If anybody knows what the problem could be, please post.
ORIGINAL POST BELOW BEFORE EDIT :
-------------------------------------------------
Whenever I turn on my HTC HD2 It's stuck at the white screen with "HTC" in the middle, it will vibrate on and off about 4 times, and after that it will do nothing.
A soft reset with the Red button under the battery cover just brings it to the same screen with the same problem.
Taking the battery out and putting back in does not help, same problem.
doesn't even want to respond to hard reset (Vol down + Vol Up) + Power Button briefly.
When I try to put it into the Diagnostic mode (Vol down + Power), and try to flash a ROM onto it,
It just gives a Error 294, Invalid Vendor, maybe because I was using a ROM that was not Hong Kong, I don't know but I cant try flash again as the device does not respond to anything now (like before but can't even get into boot mode).
So I'm stuck at the moment and can't do anything.
Before this it would sometimes want to start up, and then get stuck sometimes, but now it's constantly not booting up
and begin stuck at the HTC Screen with 4 vibrates.
Sometimes it even boots upto the "HTC" Screen, and doesn't vibrate at all.
And at the moment I can't even get it into Diagnostic mode, doesn't respond to anything other than the reset button.
Any ideas?
Thanks.
EDIT ----- > Now goes into boot mode, I found out that QUICKLY after reset doing vol- and power gets it into boot mode. But while trying to flash the ROM, on my computer it says NOTHING about the current Image ROM on the PC, Trying to update now, this time it goes into a Progress bar on the HD2, stuck at 9%, and funnily enough at 9% it does the same (Vibrate 4 times) thing. and is stuck at the moment.
kidcash said:
Hello,
Whenever I turn on my HTC HD2 It's stuck at the white screen with "HTC" in the middle, it will vibrate on and off about 4 times, and after that it will do nothing.
doesn't even want to respond to hard reset (Vol down + Vol Up) + Power Button briefly.
.
Click to expand...
Click to collapse
Keep trying that hard reset method. Make sure both buttons are fully pressed and briefly press power button to get HSPL to appear.
Follow this guide:
Performing a factory reset using phone buttons
1. With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
2. While holding the volume buttons, press the END/POWER button briefly and then release it.
3. When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Thanks for the reply,
Sorry I was editting my post while you were replying, please read it again it has some updates on what is happening at the moment.
Got it to go into boot mode, SPL 3.03 Version, connected to USB, tried to update with HK ROM, stuck at 9% and does 4 x Vibrate, now stuck at 9% on phone and computer.
What should I do now?
Update - Error 262 on Computer (UPDATE ERROR) the ROM utility has encountered a communications errors during the update process
The computer guided me what to do :
1. Remove USB cable
2. Battery out, battery back in.
3. Start device up and flash again.
Device started at "Software update failed", i was able to plug the usb cable back in, and start flashing again.
at 4%, It vibrated 4-7 times while going from 4% to 9%, and progress stopped at 9% Again.
That vibrating I don't know why it's happening.
I even tried updating again, and it does the same thing, vibrates 4-7 times and then stops at 9% update.
Is the ROM I'm using a bad one? It's the HTC Hong Kong one from early 2010,
There is another one I can download which is from Late 2010, but it's SPL Version might be too high.
The reason I'm trying to update a ROM is to get an early SPL, so I can load HardSPL to use Custom Firmware.
EDIT -
Edit - I just tried Hard Reset, but it just goes to the "Software Update failed, please try again" screen. Tried to load ROM on again but still the same vibrating and stuck at 9% during update.
Hi,
Now I tried updating to a later HK ROM, and it updated but still now has the Green HTC Screen with the vibrating. The ROM that did the Vibrating during 3-9% and stuck at 9% was :
HTC HD2 RUU_Leo_HKCSL_WWE_1.72.831.1_Radio_CRC_Signed_15.32.50.07U_2.07.51.22_2_Ship.exe
And the one that Is Updating without problems and works fine is the newer one found on the HTC HK website :
HTC HD2 RUU_Leo_HKCSL_WWE_3.14.832.3_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship
This one it lets me update all the way through, once it's complete the device goes black and does not respond to anything, Battery out and battery in and the device starts up, but goes to the HTC Screen, and then Vibrates 5 Times.
And then does not respond.
What is the problem??
Even tried a Hard Reset, and again it does the same thing.
Boots, Vibrates once on HTC Screen, 5 seconds later, it vibrates on/off about 7 times and that's it, stuck at HTC Screen.
Since those 2 ROMS don't work, is there any ROM or Software that I can try to put on that will let me somehow get my HD2 Working again.
I had the same problem. I fixed it by flashing radio version 2.15 and then re-flashing hardspl. Then i installed a custom winmo rom. After that my phone was fine.
Sent from my HTC HD2 using XDA App
UPDATE !!
Ok this is getting very weird.
So I tried to flash the Later ROM that ORIGINALLY WENT ALL THE WAY THROUGH 100%.
THIS TIME, IT GETS STUCK AT 8%, and then the phone Vibrates 5 times just like the earlier ROM.
Does anybody know what this vibrating is indicating? I might try to ask HTC, but even though they developed the phone they would probably be of no help since they sent me a faulty phone back from Warranty.
kidcash said:
UPDATE !!
Ok this is getting very weird.
So I tried to flash the Later ROM that ORIGINALLY WENT ALL THE WAY THROUGH 100%.
THIS TIME, IT GETS STUCK AT 8%, and then the phone Vibrates 5 times just like the earlier ROM.
Does anybody know what this vibrating is indicating? I might try to ask HTC, but even though they developed the phone they would probably be of no help since they sent me a faulty phone back from Warranty.
Click to expand...
Click to collapse
Just info, I read that some users reported the same as you. And unfortunately, they have to bring it to HTC repair as this might relate to hardware malfunction.
If you are under warranty, you better bring it for repair.
Cheers
silverwind said:
Just info, I read that some users reported the same as you. And unfortunately, they have to bring it to HTC repair as this might relate to hardware malfunction.
If you are under warranty, you better bring it for repair.
Cheers
Click to expand...
Click to collapse
+1 for this. Most recently, there have been some users reporting multiple vibration patterns (usually 7 times) when turning on the phone. None of them was able to flash any ROM to bring back their HD2.
At least, most of them were able to install an original SPL before sending it to a service center. However, I never read anything about the final outcome.
The phone has already been through warranty once, and HTC's slack attitude and approach offended me greatly. They wrote on the paper "No Faults Found", which shows their reluctance towards fixing their faulty phones that they are bringing out to us. They just reflashed a ROM with appeared to "fix" the original voice problem I was having, but I didn't have enough time to test the phone out before it began malfunctioning and vibrating on startup when they send it back to me.
And the fee's and costs to get it to Hong Kong are just not worth it, having to pay the postage back from Hong Kong, plus to receive my HTC in worse condition than it was before I sent it to them.
HTC isn't what it used to be
Hi,
So i tried flashing to an older ROM I was shown to by users on the HTC HD2 forum,
It was 1.48, and It flashed all the way through, so then it didn't let me soft reset after the flash I think, so i took the battery out and put it back in.
After that It didn't do the vibrating, only vibrated once at the HTC Screen but was stuck at that.
Now though I am at SPL 1.42, so any point in trying to put HardSPL on and going to a Custom ROM? I just haven't been able to get any ROM to boot up yet past the HTC Screen.
Trying to reflash with the same ROM again this time it's stuck at 0% All the time.
So i tried updating to HardSPL, It got past the "We hacked it" Screen, but after that when it went to the Progress bar on the HTC HD2, on my computer I got the Error :
Unknown Error
0x1003FF
However now when I go into boot mode, It shows that I have HSPL Installted.
Now that I have HSPL, any tricks or Firmware I can flash to try fix these problems and try get a ROM working/booting?
I'm using Windows 7.
Another update - I put HSPL 2.08 on so I can flash Custom ROMS (well most of them i guess).
So i got Cheetah's ROM, I flashed it on and then after it was on, the HTC SCreen appeard, and then the ROM Version in Red letters at the bottom, but it did not boot up, so I did a reset, and then the HTC Screen comes up and is stuck at it.
UPDATE -- Did battery out / battery in, and It GOT PAST THE HTC SCreen, it displayed the "quietly brilliant" text, then it got into a windows screen, but then the Error
ARM11 FATAL ERROR
flash_os_wm.c line 339
I can't click "OK" on the window either its frozen.
A soft reset brings it to the "HTC" Screen with no more.
Battery out / in brings it to the Same "HTC" Screen but then it turns black for a sec, flashes,
then back to the "HTC" Screen, with no Red letters at the bottom, and it keeps going black,
then vibrate and back to HTC Screen continuously.
Sometimes though it will just be stuck at the "HTC" Screen with no Vibrating, just that screen.
I just tried flashing with the "NRG" ROM, I can't get past the "NRG" bootup screen now, soft reset or battery in/out does not help.
So far have tried 4 different custom ROMS, All give the same problem, stuck at the intro screen after the flash.
Also the installer on the computer doesn't say what my current Image is.
Any help greatly appreciated.
hello,
please try the following.
On the back of your phone, the battery cover (metalic) comes over 2 small metal pins. The phone will detect if these 2 pins make an electric contact, aka if the backplate is mounted. Some HTC have either microcontracts or magnetic sensors to prevent a phone to be flashed or to boot with the battery cover missing or improperly attached. This is because without the cover, there is a greater risk to have the battery disconnected or to fall, thus interrupting a reflash process.
Older HTC's would either prevent a bootup in case of missing cover or simply didn't start-up at all. I don't know what's with hd2 but i had one of them with exactly the same problem, and knowing that i checked those small metalic pins. One of them wasn't making a proper contact with the metalic cover, after i fixed that the phone was able to corecty flash a stock rom from the microsd card.
However, i repeat, i don't know if this is really the case with HD2, i may have just been lucky. One more thing, if in the end the phone woun't recover from this, i suspect a nand memory corruption. Kind of like bad sectors on a hard drive. Back some time ago, i only manage to fix a broken device with this problem after doing some welding on the cpu and connecting the board with a pc via jtag interface. Then i could mark the bad sectors as "unavailable" and correctly flash a bootloader.
Sorry for the english as i live in a non english speaking country.
LE. nevermind that, did a hardware check with some equipment, the battery cover issue is not the case with HD2. The problem seems thermal related, - if you cool the phone to 5-6 degrees celsius, the problem should either dissapear or occur less frequently. I suspect the CPU soldering to be crappy in this model, so when the chip heats up the small solder balls (the chip is BGA mounted) either don't make a proper contact due to dilatation in the chip itself or the solder materrial. Aah, i really don't know how to put it in english. However i still have a hd2 with this problem. It's worth disasembling it and trying some fancy soldering with a smd rework station.
HD2 vibrations
By me it was HARDWARE problem.
Try to give phone to 5 celsius for few minutes. After try to flash.
By it works, but after doesn't want to power on.
Greeting
I ask someone for help. My Samsung E900 has worked perfectly until yesterday ... After changing the Regional Settings sought to be restarted to accept new settings. After that phone at the time of ignition appears LG logo and the fit is a few seconds the screen clears and the LG logo appears again, and so constantly ..
Any ideas?
Thanks
Update - Problem resolved
Hi
I resolved the problem ... means COOLD START is on the keys...
Hold down the VOLUME + - and the CAMERA button and turn the POWER button the phone ...
Phone back to factory settings
Samsung? LOL. And I think this will work even if you don't hold the camera button, but I must try it again...
LG
sorry LG not Samsung LOL
Reset want do the job
Any other ideas?
After a reset i have the same symptoms again.
thx anyway
That's weird!
solved?
did u solve the it?
i have the same problem, it freezes on the "LG" screen, nothing more happens....
i tried the cold boot thingy but then it just sais "cold boot" and then nothing happens...
any one knows if there is something that can be done to make it work?
lamanfluff said:
did u solve the it?
i have the same problem, it freezes on the "LG" screen, nothing more happens....
i tried the cold boot thingy but then it just sais "cold boot" and then nothing happens...
any one knows if there is something that can be done to make it work?
Click to expand...
Click to collapse
Pulling the battery for 10-30 secs and then boot seems to be the universal problem solver for WP7 phones.
/J
my phone was delivered without the battery inserted, it it was out for like a couple of days. Still gets stuck at the "LG" screen...
lamanfluff said:
my phone was delivered without the battery inserted, it it was out for like a couple of days. Still gets stuck at the "LG" screen...
Click to expand...
Click to collapse
Then return it as faulty as it should load unless borked somehow.
/J
Yes i Will return it on monday unless someone knows a way to restore it.
It's possible to start it in 3 modes.
1. Hold down the volume buttons + camera + power button. It then sais cold boot and then nothing more.
2. Vol down + camera + power. Then it sais emergency download, and my computer finds it
3. Camera + power. Shows a phone, cord and computer.
I tried the lg phone support tool and it sais the phone already are up to date.
Isn't there a way to load the windows phone 7 software onto the phone somehow?
Would really like to do it so I won't have to return it. I bought it of eBay, it is a customer return, so guess the guy before me tried messing with it to update it. And the company that sold it to me did not check if it was functioning before selling it to me..
lamanfluff said:
Yes i Will return it on monday unless someone knows a way to restore it.
It's possible to start it in 3 modes.
1. Hold down the volume buttons + camera + power button. It then sais cold boot and then nothing more.
2. Vol down + camera + power. Then it sais emergency download, and my computer finds it
3. Camera + power. Shows a phone, cord and computer.
I tried the lg phone support tool and it sais the phone already are up to date.
Isn't there a way to load the windows phone 7 software onto the phone somehow?
Would really like to do it so I won't have to return it. I bought it of eBay, it is a customer return, so guess the guy before me tried messing with it to update it. And the company that sold it to me did not check if it was functioning before selling it to me..
Click to expand...
Click to collapse
You could of course flash the phone with new firmware and see if it fixes the problem, sounds like someone managed to mess up with your set.
There are some information around here how to flash the phone if you feel up for it.
/J
Ok but do u think The firmware is The problem? The LG tool showed that it was up to date, isn't it just the windows phone 7 software that is missing? I am not sure, but wouldn't the phone not show the lg logo if the firmware was bad?
A reward of € 10 will be given to the person helping me with this, and makes it work as supposed to.
lamanfluff said:
Ok but do u think The firmware is The problem? The LG tool showed that it was up to date, isn't it just the windows phone 7 software that is missing? I am not sure, but wouldn't the phone not show the lg logo if the firmware was bad?
A reward of € 10 will be given to the person helping me with this, and makes it work as supposed to.
Click to expand...
Click to collapse
You could probably try a different version of the OS depending on what you have now (I bet you wrote what version you had, I just missed it).
There are a few threads about that under the WP7 hack and dev. And as far as the firmware goes it's hard to know if it's actually ok just because it loads to the logo, I don't know where in the boot sequence the logo appears etc. there could be problems with the firmware too.
My first step would be to see if it's possible to get a new version of the OS in and if not, I'd try some new firmware.
And if nothing works return it as faulty.
/J
jontatas said:
You could probably try a different version of the OS depending on what you have now (I bet you wrote what version you had, I just missed it).
There are a few threads about that under the WP7 hack and dev. And as far as the firmware goes it's hard to know if it's actually ok just because it loads to the logo, I don't know where in the boot sequence the logo appears etc. there could be problems with the firmware too.
My first step would be to see if it's possible to get a new version of the OS in and if not, I'd try some new firmware.
And if nothing works return it as faulty.
/J
Click to expand...
Click to collapse
I dont know what version there is on my phone, it received it like this, the only thing I see when trying to start it is "LG" and it shows right away.
I tried everything I stumbled upon when it comes to trying to put windows phone software in the phone, but Nothing works... I will send it back tomorrow monday if I cant find a solution to this.
I got the same problem before.
I just turn it off, and leave it for a night
Next day, all the things are ok
yeeaah well, nothing helped, whatever I did to it...
I received no less than 3 broken phones and now finaly I have a working one yaaaayyy
Congrats,
I just sent my phone to LG for the same problem....
My phone can boot up in very low rate...
Lg optimus e900 start issue
Hi,
I have the same issue, I can't restart my phone.
I can see only the logo and the LG caption.
Pls help,
Laszlo
I've got almost the same problem
I just bought this phone via local site, several days ago i'm so much happy with its smoothness but 2 days ago this problem appear, i spent several hours just to find it hanging on LG logo, i've waited for hour to hour just to see nothing happened that time. I left it for bed, and the next day the phone back to normal. But then, at least the device hanging 3 times a day, its just restarting itself and it seems the phone is unable to boot itself to the homescreen. Need help! I've done many way, from restoring, cold boot, softreset, upgrade(when it comes normal) etc but all don't work till now.
Unfortunately, this product doesn't release officially in my country, so i guess i won't be able to get replacement unit. I became so desperate cause i often use it, i need to get this phone back to normal, soon! Thankyou and sorry for my bad english
my phone hang with wite htc logo.i tride to hard reset,i faild.i could not put the device in boot loader mode.please help me. thank you
additional details please?
like what did you do before it starts to hang at boot screan, what hacks do you have installed e.e. magldr, hspl, sspl ??
those would really help
by the way you sure you cannot boot into bootloader the tri-colour screen?
To put the device into bootloader mode,
hold the volume down button and press the reset button, or else, switch off the phone (by removing battery), hold the volume down button while you switch it on. This must take you to the tricolor bootloader.
The stuck might have caused due to improper flash or something which doesn't match, a bad radio or so.
Its important for you to get into the bootloader, to flash either from Sync or SD Card.
All the best.
helloo
Hamsn said:
To put the device into bootloader mode,
hold the volume down button and press the reset button, or else, switch off the phone (by removing battery), hold the volume down button while you switch it on. This must take you to the tricolor bootloader.
The stuck might have caused due to improper flash or something which doesn't match, a bad radio or so.
Its important for you to get into the bootloader, to flash either from Sync or SD Card.
All the best.
Click to expand...
Click to collapse
thanks for your advice.i tried every thing.but no use.
xmaxin said:
thanks for your advice.i tried every thing.but no use.
Click to expand...
Click to collapse
So, you said you cant go into bootloader mode.
How about retry it but following this way.
-Remove your battery and wait for minutes (maybe 10 minutes)
-Reinsert the battery. Dont turn it on.
-Charge your phone and check whether the phone is charging (you should check the led indicator. if it is full, the color should be green).
-After that, press volume down button and power on button at the same time (dont miss it).
-If you still cant go into bootloader mode, I would suggest you to bring it to Repair center.
Goodluck
I see, its not going into the bootloader, so can the problem be with the volume buttons? Are you sure they are functional?
Is your phone turning on, getting to the HTC logo and then turning off again by itself? This was happening to me just tonight. Just try putting the battery in the freezer for 20 minutes or so. That did the trick for me.
hello
thanks guys,i tried every thingas you said.no use.so i took the device to service center.they told me that,the only thing is to recover the phone is replacing the mother board.it is costing nearly 200 usd.
xmaxin said:
thanks guys,i tried every thingas you said.no use.so i took the device to service center.they told me that,the only thing is to recover the phone is replacing the mother board.it is costing nearly 200 usd.
Click to expand...
Click to collapse
Which one was it a bad connection with your processor from overheating or machanical shock, or was it a bad NAND chip? These are the two things I was thinking as I have been following this thread.
hello,
T-Macgnolia said:
Which one was it a bad connection with your processor from overheating or machanical shock, or was it a bad NAND chip? These are the two things I was thinking as I have been following this thread.
Click to expand...
Click to collapse
i think it is because bad nand chip.
Was the phone functional before? What OS you had?
I've seen this on about 3-4 of the over 75 HD2's I've JTAG'ed. It's a faulty NAND chip that overheats causing this problem. Unfortunately, there is no logical fix for this.
Hi all,
my Gylaxy M30s rebooted itself yestarday, and now is stuck at the very first screen (the one showing "SAMSUNG Galaxy M30s" in the center and "Powered by android" at the bottom).
Vol down + power results in a reboot attempt (screen goes black, vibration), but the phone is stopping at the same screen again.
I am not able to turn the phone off.
Switching from Vol down to Vol up immediately when screen goes black does not enter recovery mode.
Vol down + power while charging sometimes leads to the charging symbol being shown on the screen, but without the percentage in the middle.
Charging over night did not help.
The phone cannot be connected to a Win PC.
Any suggestions what I can try?
Thanks,
Alchemist
Try volume down+volume up and while pressing those buttons, plug your phone into your computer. Tell me the results of that.
Nothing happening...
I mean trying those combinations immediately after using power+ volume down to reboot.
What did you do with your phone? Died suddenly when normally using?
Yes, phone died during normal usage.
Ah, I see - a screen comes up warning me that downloading a custom OS might harm the phone.
Also, the PC makes this "USB connected" sound when I then press Vol up, but I do not see a new drive connected, I think.
I am slightly optimistic now?
Press volume up.Then install Samsung usb drivers(search on Google)
Ugh, just wanted to do this, but now the phone is completely dead. No response to any button or charging. Will hang it on the charger for a few hours, but my optimism is gone...
OK, now it works again. I am in the screen with the colourfull stuff and the phone waits for some download.
Driver is installed on PC. Is there anything supposed to happen - the phone is still not accessible via PC, or is it?
Install Odin (search in Google 'odin samsung' and download)
Download stock firmware(android os) at www.samfw.com , after downloading you will see files like AP-M505xxxxxxx.tar.
Select, from the stock ROM AP-M305xxxxx.tar for AP in odin CSC-M305xxxxx.tar for CSC, and so forth then click start .
OK. All data will be lost, right? Is there some way to access the internal storage to rescue some files before flashing the new firmware?
Sorry to tell you that you cannot have data restored bad news for you sorry
Sorry. If you only see one file(make sure it is .tar or .tar.md5 file) after you extracted the .zip firmware, install it to the AP slot.
Any chance I could fix this issue with tools like dr.fone, UltFOne, ReiBoot?
I do not have any experiences with these - no idea if the just want to make money with desparate customers? ...
These could possibly brick your phones even more ( anyways flashing with Odin could also brick your phone). However, it in some cases can fix your device.
If you HAVE to have your data back and you don't mind paying, visit a service center and tell them: 'Hey my phone died and i HAVE to have the data back '.(I know, your warranty is expired probably, but they might still do the things for you with paying.)(if those stores closed during lockdown then I don't know any way to fix it.)
OK, another thing I have observed: The screen goes black after about 30 sec to 5 min when not charged - the shorter it was charged, the quicker the screen goes black. Buttons do nothing when screen is black. When reattached to charger, phone tries to boot and is then stuck at said screen - no button pressing needed for the phone to try to start. The longer the phone has been without charger, the longer it takes until the phone tries to boot.
Maybe it's just the battery that is dead - or would the phone with a dead battery boot normally when attached to charger?
If that is the case, open up your phone, put in a replacement battery, and try to boot up(yes, you need to. it will be a frustrating process.). Your phone could be having a faulty battery and nothing else, to cause this issue.
Im having the same problem mentioned above. The samsung service centre says to replace the motherboard which costs almost half the price of the actual phone..
Mystic_Jamdam said:
Im having the same problem mentioned above. The samsung service centre says to replace the motherboard which costs almost half the price of the actual phone..
Click to expand...
Click to collapse
Truth to be told: The guy in the repair shop opened the phone and wanted to change the battery - when he saw that water must have come into the phone, corroding the motherboard. So yeah, all data lost, but... no backup, no mercy. I now have set up a NAS for all computers and devices in our family... ;-)
If it really is a hardware problem then the quality must have been really bad.