Database Users

Missing Email Account HD2

Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help

Bj,
I experienced the same problem today. However, I noticed that the mail settings had disappeared in addition to the accounts no longer showing up.
The only way I was able to solve the problem was by deleting the mailboxes and re-creating them.
Hopefully there is a better solution found in case this happens again.

Same thing happened to me just yesterday, wonder what's the cause.
Anyway I had the settings backed up to a cab as described here so a reinstall of that set them back up in seconds.

Have the same problem, but my internet settings was lost to...
Any fix for this other than the obe above?
//Johan

I had same misterious problem two times, and I didn't understand why...
:-(

Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.

the email problem can be solved by going to email- tab --> menu --> account settings (may have another name) --> choose your disappered account. you will notice some of your settins are lost, in my case the mail servers and the username. type in the missing information, and hit 'done', your email acc will be visible again.

Missing Accounts
Same problem after I installed the newest firmware in June. Never happened before, since then TWICE, so it must be the issue of the new FW. Sorry wergor, the solution you offer sucks. Doesn't solve the cause!

ricz73 said:
Sorry wergor, the solution you offer sucks. Doesn't solve the cause!
Click to expand...
Click to collapse
i know, but at lest you don't have to set up a new acc w/ a different name and lose all your emails.....

try this next time:
http://www.freewarepocketpc.net/ppc-download-mail-account-repair.html

Bjs051084 said:
Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help
Click to expand...
Click to collapse
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan

Dan.S - yes, it works, thanks so much. ;-)

It works
Yes, works. In same time, I lost my ability to connect to Facebook. Whenever I try to input name (email) and password, I get instant answer that there is problem with connection. Maybe password also lost. No idea where to find solution.

Dan.S said:
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan
Click to expand...
Click to collapse
thank you Dan,it worked for me...

Evo Tip for New Users - Only one chance at google account

Ok,
Just going to through this up in a thread of its own. If this info needs to be added to a newbie's thread fine, but I have not seen one.
This is a lesson learned with the Evo that as a NEW android user I was completely unaware of:
--You MUST have a GMail account. An old Google account will not work.
--You only get ONE CHANCE at entering the correct account for your phone set up.
It seems that while other android phones have tricks to work around changing accounts...the Evo does NOT. You must do the factory reset from...Menu > Settings > Privacy > Factory data reset.
YES you will lose all the screen customizations you made, all the emails you have set up, all the settings you wanted.
NO you do not lose data as all my test pictures are still there.
The GMail account must be set up BEFORE you try to add it to the phone. (This seems to be the gist of lots of stuff on internet and this is way I did it. Set it up through my old Google account before adding to the phone during the set up process.)
There you go. Very important and frustrating tip for those of us that are new to android and especially to the Evo.

....
are you sure?
you can't just got Accounts and Sync and change it there?
I can't imagine why not

You can't go to menu>settings>accounts and sync>google and remove your Google account?

if your rooted you can easily change google accounts
i found this goodie back in the hero days messing around with accounts.db
adb shell
sqlite3 /data/system/accounts.db "delete from accounts where type = 'com.google';"
Click to expand...
Click to collapse

Either he doesn't know any better, or hes a troll

BAleR said:
Either he doesn't know any better, or hes a troll
Click to expand...
Click to collapse
Luv you too.
No, you cannot just go Accounts and Sync...tried it. When you go into the google account you have a button below that says...'Remove Account'. When you try you get two pop-ups. First says you will lose account information. Second says you must do the factory reset.
So...anyone else want to call me a troll before they actually TRY what they are suggesting? 'Cause I tried three different approaches I found when searching. None worked.

TrevE said:
if your rooted you can easily change google accounts
Click to expand...
Click to collapse
Yeah, phone only about 4 days old and still figuring out if she will be moving in with me or returned to the pound. So no rooting yet.

sablesurfer said:
Luv you too.
No, you cannot just go Accounts and Sync...tried it. When you go into the google account you have a button below that says...'Remove Account'. When you try you get two pop-ups. First says you will lose account information. Second says you must do the factory reset.
So...anyone else want to call me a troll before they actually TRY what they are suggesting? 'Cause I tried three different approaches I found when searching. None worked.
Click to expand...
Click to collapse
Or maybe I just don't know any better, I don't have this problem with my phone, I've accidentally entered my Google account incorrectly and I always just re-entered it and it worked just fine.
My first post wasn't directed in any way negative. I just didn't know any better

Well, I'm pretty sure I've had my gmail account for about 3 years and it synced right up; worked on my mom's as well and then I made a new one for the dad.

Hrshycro said:
Well, I'm pretty sure I've had my gmail account for about 3 years and it synced right up; worked on my mom's as well and then I made a new one for the dad.
Click to expand...
Click to collapse
Not being rude, but this has nothing to do with what I said in my tip. <shrug>

sablesurfer said:
Not being rude, but this has nothing to do with what I said in my tip. <shrug>
Click to expand...
Click to collapse
Then you aren't being entirely clear on what your point is. I have no idea what you are talking about given that I know for a fact that:
A> I am usually drunk when I try roms, which usually require a full wipe and account info on 1st boot...which I usually screw up.
and most importantly,
B> That the day I got my phone I forgot my password for a good 5 minutes at radio shack and tried wrong passwords repeatedly until I got it right.
Not to mention
C> I have changed gmail accounts multiple times, even in those brief hours while I was still 100% stock.
...and I have no idea what a "google account" is otherwise. It very may well be 'a thing', but I have no idea what it is.
If I managed to evade your point, please--for the sake of the forum and your own well being--articulate it a little better.

daneurysm said:
Then you aren't being entirely clear on what your point is. I have no idea what you are talking about given that I know for a fact that:
A> I am usually drunk when I try roms, which usually require a full wipe and account info on 1st boot...which I usually screw up.
and most importantly,
B> That the day I got my phone I forgot my password for a good 5 minutes at radio shack and tried wrong passwords repeatedly until I got it right.
Not to mention
C> I have changed gmail accounts multiple times, even in those brief hours while I was still 100% stock.
...and I have no idea what a "google account" is otherwise. It very may well be 'a thing', but I have no idea what it is.
If I managed to evade your point, please--for the sake of the forum and your own well being--articulate it a little better.
Click to expand...
Click to collapse
Your Google account is basically your Gmail account. All though I do believe it is a seperat account. It also allows you to link youtube, latitude and a few other Google tools or services.

Hmmm, Home screen, menu, settings, applications, gmail and or market, then clear data, and or clear cache ... worked for me... then I had to re-enter my password and user name, ill be damned if i didn't screw it up. Not even drunk, course i didn't forget it for 10 minutes, just about 30 seconds.

BAleR said:
Your Google account is basically your Gmail account. All though I do believe it is a seperat account. It also allows you to link youtube, latitude and a few other Google tools or services.
Click to expand...
Click to collapse
That's what I assumed, but, you never know. Google is a little to smart to go for anything less than a unified ID. Having a handful of disparate and overlapping accounts (and their associated 'sign up process') seems like an annoying waste of time, storage and bandwidth.
Btw, I'm not trying to be a ****. If you are in fact having these issues it may be an isolated incident.

I had the same issue as the original poster. I believe what is being said is that the "google" account you enter the very first time, is the one used for your identity on the phone, and to change it requires a factory reset on the Evo.
Personally I have 3 google accounts, one is gmail and the other two are google apps. All of my contacts are under a google apps account.
Well, turns out, if you enter your gmail account not knowing the difference when you originally setup the phone, it stays stuck in there and won't let you change it without doing a full factory reset. I realized I needed to use my google apps account instead and had to factory reset to change it.
This is of course before I attempted any rooting fun, I had just came from WinMo on a Touch Diamond previously and hadn't read up on how any of that worked at the time.
Hope this helps clarify things.

Can't you just go to setup and redo your setup??
Nvm just tried nogo me =stupid
Sent from my PC36100 using XDA App

sablesurfer said:
Not being rude, but this has nothing to do with what I said in my tip. <shrug>
Click to expand...
Click to collapse
sablesurfer said:
--You MUST have a GMail account. An old Google account will not work.
--You only get ONE CHANCE at entering the correct account for your phone set up.
Click to expand...
Click to collapse
Well, condiering I've had my gmail account for over 3 years and used it to set my evo up with, it's not new - it was 3 years ago but it sure wasn't new when I got my evo. Therefore, an old gmail/google account works just fine.
And, I just added me other gmail account without any problems. Gave me the options to sync mail, contacts, ect., too.
I think were missing your point here...or something.

total fail dude...

daneurysm said:
That's what I assumed, but, you never know. Google is a little to smart to go for anything less than a unified ID. Having a handful of disparate and overlapping accounts (and their associated 'sign up process') seems like an annoying waste of time, storage and bandwidth.
Btw, I'm not trying to be a ****. If you are in fact having these issues it may be an isolated incident.
Click to expand...
Click to collapse
I know what you mean, in a way. I guess it just depends on the person and the what your needs are. iGoogle for instance, you can set up your own home page, you can add all kinds of different widgets like latitude, translate, local search, wiki, tv guide. You can be updated when concerts and such are appear in your town. I love latitude, I just link it to my phone, if anyone ever stole my phone I could just go to my google page on my pc and id automatically know the location and I'm pretty sure theres a free service for this same thing that adds the ability to send messages, not texts, to the phone and wipe it if you want. Pretty dang useful if you ask me. I love it, I just open mozilla and everything is there, mail, rss feeds and news, weather everything

larrybiggs said:
I had the same issue as the original poster. I believe what is being said is that the "google" account you enter the very first time, is the one used for your identity on the phone, and to change it requires a factory reset on the Evo.
Personally I have 3 google accounts, one is gmail and the other two are google apps. All of my contacts are under a google apps account.
Well, turns out, if you enter your gmail account not knowing the difference when you originally setup the phone, it stays stuck in there and won't let you change it without doing a full factory reset. I realized I needed to use my google apps account instead and had to factory reset to change it.
This is of course before I attempted any rooting fun, I had just came from WinMo on a Touch Diamond previously and hadn't read up on how any of that worked at the time.
Hope this helps clarify things.
Click to expand...
Click to collapse
Ok, this makes since, I guess I never noticed because I have one account. I KNOW that if you enter in an incorrect user/pass it will just promt so. then just re-enter

[Q] Change Gmail Password

I was forced to change my password today due to 30 day timing on the email password.
So where in the Atrix do I change the gmail password? I tried, accounts, gmail but there is no password box/option in there.
Any ideas?

I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.

Rred said:
I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.
Click to expand...
Click to collapse
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?

mbeutler1203 said:
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?
Click to expand...
Click to collapse
Delete the account, and add it back up. Problem solved

"Therefore gmail has corporate requirements of password changes."
I understand now, but I think you mean "our corporate IP has requirements of password changes". GMAIL is incidental, their email policy probably applies to all email.
I poked around and saw no way to change passwords, that's odd. Before you try diablo's solution...Try changing the password, then accessing the account with the phone. It MIGHT be one of those invisible Google things, if the password is rejected I would expect the phone to ask you to confirm/re-enter the password. The same way that a lot of email clients do, when they get a "password rejected" messager from a mail server.
Or...ask the whiz kids in corporate IT.<G> I always figured if they're that concerned with security, they should ante up and buy RSA fobs for everyone. THAT's almost security. Passwords? Is it under your mouse pad, or your keyboard?<VBG>

if you use the actual gmail app on the phone, it should ask at some point when it tries to check.

Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D

diablo009 said:
Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D
Click to expand...
Click to collapse
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.

mbeutler1203 said:
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.
Click to expand...
Click to collapse
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.

diablo009 said:
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.
Click to expand...
Click to collapse
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.

mbeutler1203 said:
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.
Click to expand...
Click to collapse
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.

I read horror stories about this but when I changed my password I was prompted. I forced a gmail sync which failed and it put an exclaimation mark in the notification bar which I dragged down and clicked. Prompted for a new password and then I was good to go. This was on a phone with Sense and 2.2
Only thing I would worry is if moto screwed it up but I doubt it.
Sent from my ADR6300 using XDA App

diablo009 said:
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.
Click to expand...
Click to collapse
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!

mbeutler1203 said:
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!
Click to expand...
Click to collapse
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?

Yaotl said:
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?
Click to expand...
Click to collapse
I have tried to sync in both the gmail app and sync in the accounts area in settings. Nothing really happens and definitely no notifications of failure in the app. When I try to sync in settings>accounts I get the following: Sync is currently experiencing problems. It will be back shortly." That is next to a sync logo with the red exclamation point in it. That notification appears in the window at the bottom and not in the notification bar.
When I have cell access again I will change my personal gmail account and see if I get a notification.

Ok so a bit more movement on the topic. I do get the notification that asks for the new password on my personal gmail account. I do not get that notification for the corporate gmail account.
Any ideas now?

Well it is working now. Did a factory reset, setup account again. It was working, changed my corporate gmail password and this time on t he phone I got the notification.
Only difference was that I did not have it rooted at the time. Hopefully it doesn't happen again!

can't set up my samsung account

I don't know why, but I can't add my samsung account to my tab. I know I'm inputing the right things but it says invalid everytime >.<

Im dealing with the same problem, however if i go to the website itself everythingvworks fine.... Its just on the tablet settings that i cant log in.

I think many people are having the same issue. When I try to log in, it fails to reach the server. But when I do, I don't have valid account.
So I tried to create another account, but it tells me that I'm already registered. But as same as capufo, I can login via web.
It's freaking catch 22. I gave up on it.

ok thanks guys, so its not just me. Im just curious how thatll get fixed cause without a login we cant update our devices.

Same thing happened to me but honestly I just kept trying and it eventually went through.
Sent from my GT-P7510 using XDA Premium App

guih said:
I don't know why, but I can't add my samsung account to my tab. I know I'm inputing the right things but it says invalid everytime >.<
Click to expand...
Click to collapse
I had similar issues when I first got mine. After a few days, I found this solution on another website, and it worked for me. Others have verified it fixed their issue:
Go to settings and manage applications.
Force stop the Samsung Account and then clear data.
Open the Samsung Apps app and it will ask you to log in again.

c-loo said:
I had similar issues when I first got mine. After a few days, I found this solution on another website, and it worked for me. Others have verified it fixed their issue:
Go to settings and manage applications.
Force stop the Samsung Account and then clear data.
Open the Samsung Apps app and it will ask you to log in again.
Click to expand...
Click to collapse
c-loo is so right. Follow his instructions everyone. That so fixed the issue.
But one follow up question though. Does it make sense that sync is turned off for my samsung account by default. That is how it is on mines and that is how it was on mines even before.

Did not work for me....
ahimed said:
c-loo is so right. Follow his instructions everyone. That so fixed the issue.
But one follow up question though. Does it make sense that sync is turned off for my samsung account by default. That is how it is on mines and that is how it was on mines even before.
Click to expand...
Click to collapse
I followes the instructions and still not working for me....
Maybe it's just me

bert269 said:
I followes the instructions and still not working for me....
Maybe it's just me
Click to expand...
Click to collapse
Here is another thread with people having the same issue:
http://forum.xda-developers.com/showthread.php?t=1169421

I had the same issue. I'm not sure if it will help or not, but it seems to have been fixed by changing my password on the website. Once I did that, my tab was able to verify the account and then check for updates normally.

Samsung support
Hi, the following is an email response from Samsung,
Hello
If you need to reset your password or obtain the email address you signed up with, please visit the following page:
https://account.samsungdive.com/account/find/accountFindPasswordEdit.do?serviceID=o12ht525e6
You will need to input the same information you originally used to sign up for your Samsung Account on your device.
Thank you,
Samsung Customer Support Team

i am trying to craete samsung account bt it say invalid everything

Update- Can't Sync with Samsung Account/Incorrect Password/Account already exists

Everyone who's eager for the 3.2 release tried updating their tablet using the built in option however came across various issues.
I tried signing in but kept getting the same "wrong password" error and then even tried creating a new account using a different email and was unable to.
When I called Samsung the only thing the tech advised me to do was to perform a factory reset which I'm sure everyone knows is most electronic companies "cure for all things" and I hate performing it.
I refused to go this route and stood my ground with the tech. The only resolution he provided was for a hard reset but I refused. If a website is telling me that the password is incorrect surely there must be a way to reset it!
He kept putting me on hold but finally provided me with this website which should solve any and all "wrong password" issues
http://www.samsungdive.com
If you go there and perform a password reset or create a new account the account should allow you to sync.
Once on the website click on Log In and it will provide with options to reset or create a new account!
Good luck guys and if this works for you please "thank"

I was able to use this website to fix the samsung account on my SGT. It still says "sync is off" in the account tab for my samsung account, but maybe thats by design? Either way thanks for the site

You need to exit out of that and go into apps. Hit Samsung apps and go through that apps setup process. Then you should be able to do your sync through the samsung sync sign in.

This does seems to work. I confirmed it.
I also received the same link in an email a few days ago - but I guess their website was not working, because it still failed for me. I responded to that email and **** all over Samsung's ****ty support. I guessed they somehow listenend.
Anyway - this is Working!!!!. Login to this website, reset your samsung.com account's password. It will send you an email, confirm that and change your new password. Then use these exact credentials to logon on the GT 10.1. But First, clear the cache of Samsung Apps and Samsung Account.
guys, this is NOT Samsung apps (as stated in the previous two posts!!!!!!) you need to login to, but login by creating another Samsung account under settings, accounts...., with those credentials.

Thanks, got it working. I didn't even know we had to put our Samsung account on to the tablet.

Didn't workm Screw Samsung
Alas none of these worked for me. I even closed the samsung account and started a new one and this thing did not work . Just the same ... I won't ever purchase a samsung mobile device after this... I mean i got burned with the galaxy tab 7 taking so long to get updated then it was the galaxy S phones now this... I am done..... Sorry Samsung you just lost a customer. These quirks are unacceptable esepcially seeing how much we pay for these devices.... Straight to Ebay this tablet is going. I will just hold off until sometime after Christmas... by then a better tablet by a better company that cares about its US Customers will surface. So if anyone wants to buy a 32GB Metallc Galaxy Tab 10.1 with the book case and the USB dongle. Hit me up. Samsung I am done.!!!!
Nice Tablet but crummy support and in this day and age to have such a stupid quirk with a website....

im sorry your having those issues dude, mine is running perfectly and today miraculously it took my samsung accounta nd logged me in after having made so many unsuccessful attempts.

I don't have this elusive "Samsung Apps", I'm rooted can I download it somewhere? Thanks.
Sent from my GT-P7510 using XDA Premium App

My Tab's Samsung Account isn't sync'd, and I have never signed into Samsung Apps and have downloaded a few things. I didn't even know you were required to, because I never did.
I checked for updates and it says there isn't one available, but am wondering if it is working correctly or not.

I have the Samsung Apps app and it works, but under accounts it shows that Samsung account is not syncing and no option to enable sync. I went to Samsungdive.com and I was able to log into my account there. There are no settings in the samsung apps app.
So what is the deal with samsung sync? Are you instructions for getting that working? I am a bit confused. Thanks

So should this Samsung account thing be syncing? Mine isn't and i even tried the factory reset, still says "Sync is OFF" Anyone got any help.

I recently changed my password for my samsung account now i cant even connect to samsung account keep getting wrong password very very frustrating!

I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk

I really don't understand this samsung account sync, I created an account when I first started tab, able to login to samsungdive.com but my tab shows that it is not syncing in the accounts/sync options.
Every few times at startup I get a FC with the samsung account.
WTF

This sucks.
I'm guessing what I'm about to detail is the same as everyone else:
1: On first boot of my pre-touchwiz GT10.1, I created some sort of Samsung account.
2: Every boot since then prompted me with two force close messages, both being some sort of Samsung process, blah, blah, blah.
3: Today, I get the touchwiz update, it installs.
4: I can log into Samsung Dive website with my established Samsung account no problem, and it knows I have a GT10.1. But it can't do anything with it, saying I have to enable Google Location Services, and Remote Control.
5. I go into settings on the GT10.1, Google Location Services is already enabled, Remote Control is not. I attempt to enable it, but get a prompt for a password with a blank ID. It will not take my KNOWN Samsung Account password. I can't delete it and create a new one without doing a factory reset.
Is there a solution to this pile of horsecrap yet??

I also can't login when attempting to update. I don't have an account specifically on my GT for samsung, but did register on line when I purchased it. Is this a common problem? Perhaps we were supposed to create the samsung account using the accounts option in settings.
BTW, my error is incorrect password even though I can login to the website. I can see my registration info

88EVGAFTW said:
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
Click to expand...
Click to collapse
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?

Made2Last said:
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Click to expand...
Click to collapse
I have similar problem; I set up and registered my 10.1 and can access it at Samsung.com "My Account". I was told to set up recovery etc at samsungdive.com and could not sign in and was told that I had to create a new account there using a different email (Dumb), I did and can sign in but can't do anything else? I am waiting for an answer from tech via email. Even on the samsungdive page it says one account works for all?
Also on 10.1 under Settings:Location & security:find my mobile;remote controls if I check that box it has my correct account email but won't accept my password? This was when I first called tech and they told me to use samsung dive. Somewhere Samsung doesn't have their act together.

(oops, redundant info).
Sent from my GT-P7510 using Tapatalk

bobng said:
Somewhere Samsung doesn't have their act together.
Click to expand...
Click to collapse
QFT.
If they respond to you with a fix, let me know here please!
Sent from my MB860 using XDA Premium App