Database Users

[Q] Adding google account problem

Hey guys,
I have a google account linked to my phone as well as an email account. its been that was fine since i got the phone. Now i am trying to add a second google account, to get the emails and it keeps saying that i have no data connection and to try wifi. so that what i do and it still doesnt work. ive tried like 15-20 times at different places and on different wifi networks and it wont sync. You fellas got any ideas on how I can fix it? oh i am rooted with clockwork installed but no actually roms or anything installed.
Thanks
Sal

This is going to sound crazy but it should work. Add your second account through the youTube app. Load up the YouTube app and hit the menu button, then try to log in with the Google account you want to add to your phone. It should now show up in accounts & sync.

WTF?? lol i was so skeptical when i read your idea i dont even have a youtube account with that email so i thought no way it was gonna work. but i tried it and it worked perfectly haha. Thanks a lot martian21.

Silex73 said:
WTF?? lol i was so skeptical when i read your idea i dont even have a youtube account with that email so i thought no way it was gonna work. but i tried it and it worked perfectly haha. Thanks a lot martian21.
Click to expand...
Click to collapse
Glad it worked! I thought the same thing as you but tried it anyway since nothing else worked. Hopefully the more people who have success with this, it will become more well know. Please share your success with others.

Thank you, was getting frustrated. This worked!

Updates - Can't Sync with Samsung Account

I have searched through the sections but couldn't find exactly what I was looking for so hopefully someone can help me out.
When I check for updates under Settings>About tablet and try to sign in with my samsung account (created on samsung's website) it says invalid ID or password. I know it is correct however since I have verified it three times. On the off chance it was linked to samfirmware.com I setup an account there too, but same thing. Am I missing something?
Thanks in advance.

you are NOT alone.
spongers said:
I have searched through the sections but couldn't find exactly what I was looking for so hopefully someone can help me out.
When I check for updates under Settings>About tablet and try to sign in with my samsung account (created on samsung's website) it says invalid ID or password. I know it is correct however since I have verified it three times. On the off chance it was linked to samfirmware.com I setup an account there too, but same thing. Am I missing something?
Thanks in advance.
Click to expand...
Click to collapse
Right after I noticed on these forums that one need to be signed into a Samsung account in order to get an ota update, I tried to sign in with my existing Samsung account - could not, wrong password.
I tried to create another Samsung account online, and I get errors ' a problem occurred'.
I even tried to use a non existing gmail account, same problem.
Then I spend about two hours on the phone (its not a cell phone, you will probably end up at laptops - but Samsung support is so ****edup, that one knows whats going on. One guy told me to create a brand new gmail account and use that userid to login. Another said I should create a new samsung.com account and use that....no luck.
When I was promised to be called back 24-48hours after open the issue and no call after 72 hours, I called them. Their response was that someone will call me when they have a solution.
Probably think I am stupid and cannot type.
**** SAMSUNG support.
Maybe I would suggest we all open issues with them, regarding this **** support. That is all we can do - maybe a lawsuit because they are selling something that is not working as advertized....
Numbers count! Please open an issue with Samsung.

Your not missing a thing, I received my wifi Gtab 10.1 couple days ago did the same thing and nothing, first it said processing failed then it said wrong password, did the same, logged in on line to the samsung website that was fine. I Called Samy tech support up and they said they are working on linking the accounts together "I take that to mean its a system wide problem" the rep said i can sign up with a diff email. Well i did that too a got the same results. Im guessing they are having some issues with that update sign in/sign up server.
Ill call again tomorrow and see why i cant sign up at all.

samsung support known for a horrible service but i love their products. as long as you are sticking here at the forum you are good. mine too and i dont want to spend more time logging-in. just go to development section and you are good to go!

It's a known issue, but try again. It took a few times for it to go through, but I am now synced. Of course, there aren't any updates available, so it isn't a pressing issue right now

Kevin Gossett said:
It's a known issue, but try again. It took a few times for it to go through, but I am now synced. Of course, there aren't any updates available, so it isn't a pressing issue right now
Click to expand...
Click to collapse
did you eventually use your login info from the Samsung.com site?

Maybe I am missing something really obvious ... but my Samsung Account shows as not sync'ed but I cant find where I can try reentering my username & password for it. When I go into the "Samsung Account" heading in "Accounts & Sync" there are no menu options at all. Am I looking in the wrong place?
EDIT:
Hmmm ... rebooted and now there is a message saying that "Samsung account" has to force close. Lovely.

i didn't use the same login as the website, I used the same login as my Gmail for the Tab, but I think you can use whatever email/password you want.
To access the login screen, go to Settings/About Tablet/System Updates

For whatever reason, trying to get the acct set up on the tab doesn't seem to work for anybody the first time. So, remember the first email and password you used, and do this:
clear data and cache, and force close these 2 apps:
Samsung account
Samsung apps
launch Samsung apps, and agree to the terms
try to sign in to your samsung account with the first email and pass that you used
It worked for me.

mrsbelpit said:
For whatever reason, trying to get the acct set up on the tab doesn't seem to work for anybody the first time. So, remember the first email and password you used, and do this:
clear data and cache, and force close these 2 apps:
Samsung account
Samsung apps
launch Samsung apps, and agree to the terms
try to sign in to your samsung account with the first email and pass that you used
It worked for me.
Click to expand...
Click to collapse
Clear data and cache? Do you mean from CWR or somewhere else?

Sorry, from manage apps, clear the data and cache from those 2 apps.
ETA: this only lets you create the account so you can manually check for updates, it does not solve the sync issue.

spongers said:
Clear data and cache? Do you mean from CWR or somewhere else?
Click to expand...
Click to collapse
Settings>Applications>Manage Applications
Select the "All" tab, scroll through to find the app, select it, clear data and cache

You can also manage apps by opening the app drawer, and dragging the icon to the little "i" in the top right corner.

mrsbelpit said:
Sorry, from manage apps, clear the data and cache from those 2 apps.
ETA: this only lets you create the account so you can manually check for updates, it does not solve the sync issue.
Click to expand...
Click to collapse
OK, that sort of helped. Went through all of that but when I sign in it says bad password(verified through last pass login I am entering it correctly), and when I try to create account from that page it says account already exists. Frustrating!
Sent from my GT-P7510 using XDA Premium App

Same question......
spongers said:
Clear data and cache? Do you mean from CWR or somewhere else?
Click to expand...
Click to collapse
When my attempt failed for loggin in from 'settings', 'about', 'software update', these two app's (samsung apps & Samsung account) data and cache are still empty - there is nothing to clear.
I cannot see that it will work either with the CWM data/cache clear, as I did the new UI ROM install, cleared my data and cache in CWM before I did the ROM install and afterwards I still got the same errors trying to login to the Samsung account.
I think you were just one of the lucky one's to sign into samsung account.
Did you use your same account-name & password as your samsung.com info?
Have you EVER logged into the samsung.com account (maybe registered your device online), before trying to connect from the tab10.1 to samsung account?
I think these are all important questions that we need valid answers for, before we can determine the say to proceed with this account login.
Thanks
Edit:
Kevin Gossett said:
Settings>Applications>Manage Applications
Select the "All" tab, scroll through to find the app, select it, clear data and cache
Click to expand...
Click to collapse
Sorry - saw your post. But as I said these two app's data and cache were empty for me, so that does not do it either.

I haven't registered my device on the website.
If you get the "username/password already exists" error, I believe you are registered, there is just a bug with the server. Wait a few hours, another day maybe, and try it again

If you're still having problems, please look at this thread, hopefully there's some useful info that can help you clear it up
http://forums.androidcentral.com/samsung-galaxy-tab-10-inch/94690-problem-update-check-sign.html

Solution found......
See this :
It works for me - confirmed.

Solved
If you're getting the "processing failed" message when logging in to do the updates, then here's your solution:
Instead of typing in your login information for the "Update" action, go back to "Accounts & sync" menu, then "Add Account", select "Samsung account", and fill in your samsung login information there.
If you have any trouble with your login (such as it rejecting your correct password), go to samsungdive.com and create or update your login information there. Simply changing your password to something different appears to somtimes help.
Once your login information is entered into the "Accounts & sync" area, you should be able to access the update feature without providing any further credentials.

samsung accounts too quirky
i have an account i have been using then updated to ICS.
galaxy s2. then tells me I cant log in with my .com domain in Turkey.
blah blah blah.
using the phone and samsung instructions it says log in under another address.
okay but there is no way of changing the log in on the phone which steadfastly keeps the old gmail address as my log in.
solution I uninstalled samsung apps and samsung account and sent an email to samsung explaining why.
told them when they get their s*** together then i might reinstall.
otherwise no advertising dollars for you samsung and google.
best to give consumers what they want.. a fully functioning OS and proggie.
I can do without samsung app but they cant do without us.
might take a year. suddenly kies for ubuntu.
email addresses that work in all countries.
WTF

Update- Can't Sync with Samsung Account/Incorrect Password/Account already exists

Everyone who's eager for the 3.2 release tried updating their tablet using the built in option however came across various issues.
I tried signing in but kept getting the same "wrong password" error and then even tried creating a new account using a different email and was unable to.
When I called Samsung the only thing the tech advised me to do was to perform a factory reset which I'm sure everyone knows is most electronic companies "cure for all things" and I hate performing it.
I refused to go this route and stood my ground with the tech. The only resolution he provided was for a hard reset but I refused. If a website is telling me that the password is incorrect surely there must be a way to reset it!
He kept putting me on hold but finally provided me with this website which should solve any and all "wrong password" issues
http://www.samsungdive.com
If you go there and perform a password reset or create a new account the account should allow you to sync.
Once on the website click on Log In and it will provide with options to reset or create a new account!
Good luck guys and if this works for you please "thank"

I was able to use this website to fix the samsung account on my SGT. It still says "sync is off" in the account tab for my samsung account, but maybe thats by design? Either way thanks for the site

You need to exit out of that and go into apps. Hit Samsung apps and go through that apps setup process. Then you should be able to do your sync through the samsung sync sign in.

This does seems to work. I confirmed it.
I also received the same link in an email a few days ago - but I guess their website was not working, because it still failed for me. I responded to that email and **** all over Samsung's ****ty support. I guessed they somehow listenend.
Anyway - this is Working!!!!. Login to this website, reset your samsung.com account's password. It will send you an email, confirm that and change your new password. Then use these exact credentials to logon on the GT 10.1. But First, clear the cache of Samsung Apps and Samsung Account.
guys, this is NOT Samsung apps (as stated in the previous two posts!!!!!!) you need to login to, but login by creating another Samsung account under settings, accounts...., with those credentials.

Thanks, got it working. I didn't even know we had to put our Samsung account on to the tablet.

Didn't workm Screw Samsung
Alas none of these worked for me. I even closed the samsung account and started a new one and this thing did not work . Just the same ... I won't ever purchase a samsung mobile device after this... I mean i got burned with the galaxy tab 7 taking so long to get updated then it was the galaxy S phones now this... I am done..... Sorry Samsung you just lost a customer. These quirks are unacceptable esepcially seeing how much we pay for these devices.... Straight to Ebay this tablet is going. I will just hold off until sometime after Christmas... by then a better tablet by a better company that cares about its US Customers will surface. So if anyone wants to buy a 32GB Metallc Galaxy Tab 10.1 with the book case and the USB dongle. Hit me up. Samsung I am done.!!!!
Nice Tablet but crummy support and in this day and age to have such a stupid quirk with a website....

im sorry your having those issues dude, mine is running perfectly and today miraculously it took my samsung accounta nd logged me in after having made so many unsuccessful attempts.

I don't have this elusive "Samsung Apps", I'm rooted can I download it somewhere? Thanks.
Sent from my GT-P7510 using XDA Premium App

My Tab's Samsung Account isn't sync'd, and I have never signed into Samsung Apps and have downloaded a few things. I didn't even know you were required to, because I never did.
I checked for updates and it says there isn't one available, but am wondering if it is working correctly or not.

I have the Samsung Apps app and it works, but under accounts it shows that Samsung account is not syncing and no option to enable sync. I went to Samsungdive.com and I was able to log into my account there. There are no settings in the samsung apps app.
So what is the deal with samsung sync? Are you instructions for getting that working? I am a bit confused. Thanks

So should this Samsung account thing be syncing? Mine isn't and i even tried the factory reset, still says "Sync is OFF" Anyone got any help.

I recently changed my password for my samsung account now i cant even connect to samsung account keep getting wrong password very very frustrating!

I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk

I really don't understand this samsung account sync, I created an account when I first started tab, able to login to samsungdive.com but my tab shows that it is not syncing in the accounts/sync options.
Every few times at startup I get a FC with the samsung account.
WTF

This sucks.
I'm guessing what I'm about to detail is the same as everyone else:
1: On first boot of my pre-touchwiz GT10.1, I created some sort of Samsung account.
2: Every boot since then prompted me with two force close messages, both being some sort of Samsung process, blah, blah, blah.
3: Today, I get the touchwiz update, it installs.
4: I can log into Samsung Dive website with my established Samsung account no problem, and it knows I have a GT10.1. But it can't do anything with it, saying I have to enable Google Location Services, and Remote Control.
5. I go into settings on the GT10.1, Google Location Services is already enabled, Remote Control is not. I attempt to enable it, but get a prompt for a password with a blank ID. It will not take my KNOWN Samsung Account password. I can't delete it and create a new one without doing a factory reset.
Is there a solution to this pile of horsecrap yet??

I also can't login when attempting to update. I don't have an account specifically on my GT for samsung, but did register on line when I purchased it. Is this a common problem? Perhaps we were supposed to create the samsung account using the accounts option in settings.
BTW, my error is incorrect password even though I can login to the website. I can see my registration info

88EVGAFTW said:
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
Click to expand...
Click to collapse
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?

Made2Last said:
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Click to expand...
Click to collapse
I have similar problem; I set up and registered my 10.1 and can access it at Samsung.com "My Account". I was told to set up recovery etc at samsungdive.com and could not sign in and was told that I had to create a new account there using a different email (Dumb), I did and can sign in but can't do anything else? I am waiting for an answer from tech via email. Even on the samsungdive page it says one account works for all?
Also on 10.1 under Settings:Location & security:find my mobile;remote controls if I check that box it has my correct account email but won't accept my password? This was when I first called tech and they told me to use samsung dive. Somewhere Samsung doesn't have their act together.

(oops, redundant info).
Sent from my GT-P7510 using Tapatalk

bobng said:
Somewhere Samsung doesn't have their act together.
Click to expand...
Click to collapse
QFT.
If they respond to you with a fix, let me know here please!
Sent from my MB860 using XDA Premium App

Just got back from NYC event with my new TW, I like it!

Walk up, give them your name and you get a ticket and they take your tab. Got a free t-shirt as well (woot). They said fifteen minutes and it will be by the bar where a woman was cleaning the tabs that got updated.
Started it up and had to go through all the setup again.
I am loving TW so far, so for me it was great to get this done.
Had a problem logging into the same samsung account I created when I first got the tab, nobody there could help me. Someone else was there having the same problem and they said they had to create a new account using a different email address. Which is a bummer, I can log into the samsung.com account with the same UN and PW but on my Tab I cannot log into the existing account, says wrong password but I know it is correct.
Now I need to set it all up again but so far I like it. Oh and browser text input and drop downs are much better so far.

Raistlin1 said:
Walk up, give them your name and you get a ticket and they take your tab. Got a free t-shirt as well (woot). They said fifteen minutes and it will be by the bar where a woman was cleaning the tabs that got updated.
Started it up and had to go through all the setup again.
I am loving TW so far, so for me it was great to get this done.
Had a problem logging into the same samsung account I created when I first got the tab, nobody there could help me. Someone else was there having the same problem and they said they had to create a new account using a different email address. Which is a bummer, I can log into the samsung.com account with the same UN and PW but on my Tab I cannot log into the existing account, says wrong password but I know it is correct.
Now I need to set it all up again but so far I like it. Oh and browser text input and drop downs are much better so far.
Click to expand...
Click to collapse
Try and pull the update for us!

What is the FW version?
3.1?

Raistlin1 said:
Walk up, give them your name and you get a ticket and they take your tab. Got a free t-shirt as well (woot). They said fifteen minutes and it will be by the bar where a woman was cleaning the tabs that got updated.
Started it up and had to go through all the setup again.
I am loving TW so far, so for me it was great to get this done.
Had a problem logging into the same samsung account I created when I first got the tab, nobody there could help me. Someone else was there having the same problem and they said they had to create a new account using a different email address. Which is a bummer, I can log into the samsung.com account with the same UN and PW but on my Tab I cannot log into the existing account, says wrong password but I know it is correct.
Now I need to set it all up again but so far I like it. Oh and browser text input and drop downs are much better so far.
Click to expand...
Click to collapse
please load up CWM, take a nandroid backup, and please send to me, and i will work on updating the oc kernel.
thx.

DocRambone said:
What is the FW version?
3.1?
Click to expand...
Click to collapse
Android 3.1 in the about section.
As for pulling the update I don't know how to do this. I never rooted so I have to do it and I would like to wait to see if someone does the locked bootloader root instructions on this new update.

Whats the build? Is it the same as whats already been released on xda?

Raistlin1 said:
Android 3.1 in the about section.
As for pulling the update I don't know how to do this. I never rooted so I have to do it and I would like to wait to see if someone does the locked bootloader root instructions on this new update.
Click to expand...
Click to collapse
nakedninja42 said:
Whats the build? Is it the same as whats already been released on xda?
Click to expand...
Click to collapse
It's 3.1
Kernal Version
2.6.36.3
[email protected] #1
Build Number
HMJ37.UEKMB P7510UEKMB

tghockey07 said:
It's 3.1
Kernal Version
2.6.36.3
[email protected] #1
Build Number
HMJ37.UEKMB P7510UEKMB
Click to expand...
Click to collapse
Yeah, what he said.

Raistlin1 said:
Walk up, give them your name and you get a ticket and they take your tab. Got a free t-shirt as well (woot). They said fifteen minutes and it will be by the bar where a woman was cleaning the tabs that got updated.
Started it up and had to go through all the setup again.
I am loving TW so far, so for me it was great to get this done.
Had a problem logging into the same samsung account I created when I first got the tab, nobody there could help me. Someone else was there having the same problem and they said they had to create a new account using a different email address. Which is a bummer, I can log into the samsung.com account with the same UN and PW but on my Tab I cannot log into the existing account, says wrong password but I know it is correct.
Now I need to set it all up again but so far I like it. Oh and browser text input and drop downs are much better so far.
Click to expand...
Click to collapse
I have this issue & it drove me crazy. I gave up after a few attempts. It's retarded that you have to create a new account with a different email address.

RMXO said:
I have this issue & it drove me crazy. I gave up after a few attempts. It's retarded that you have to create a new account with a different email address.
Click to expand...
Click to collapse
FYI I also had this issue but got around it by changing the password on my Samsung account on their website.

Is AllShare a part of the update or is there any sort of DLNA functionality?

emuneee said:
Is AllShare a part of the update or is there any sort of DLNA functionality?
Click to expand...
Click to collapse
I remember using test build of touch wiz, they all had all share, I'm sure the final has it too
Sent from my HTC Desire using XDA App

jackie_jagger said:
I remember using test build of touch wiz, they all had all share, I'm sure the final has it too
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Which version? I haven't seen it in any leaks for 7150

nakedninja42 said:
Which version? I haven't seen it in any leaks for 7150
Click to expand...
Click to collapse
I had seen them at a local event, they were boasting about the all share capability, I forgot the build number but I'm certain the final build is way ahead to those I used (they lagged)
Sent from my HTC Desire using XDA App

Is there a Print option in the browser, email, contacts, and gallery app now? Mobile Printing was listed as a feature with the update.

someone posted that TW has performance improvements?

Found a video able this
http://www.youtube.com/watch?v=IBLh9-RtyrM&feature=youtube_gdata_player
I'm not taking any credit on this video, I just found it and thought I'd share
Sent from my HTC Desire using XDA App

burhanistan said:
FYI I also had this issue but got around it by changing the password on my Samsung account on their website.
Click to expand...
Click to collapse
I just did this and it worked as well. Funny thing is that I could sign into samsung.com but I could not sign into samsungdive.com. So reset PW on samsungdive.com and loged in and it worked. Then added samsung account with that email and PW and it worked. But it still shows that the samsung account is NOT syncing, just like it did before the TW update.
I reset my tab because when I first started it up at the even I was on my Evo 3g network and it was about to restore a ton of apps from gmarket so I stopped it. But since I stopped it for some reason my gmarket was NOT showing all of my apps. I tried deleting my google account and re-adding it but it did not give me the option to restore. After a reset I was able to do this and now have all my apps and see them in the market.

Does this update lock the bootloader?

tghockey07 said:
It's 3.1
Kernal Version
2.6.36.3
[email protected] #1
Build Number
HMJ37.UEKMB P7510UEKMB
Click to expand...
Click to collapse
No more KFC build! Used to be HMJ37.XXXKFC P7510XXXKFC
That was the leaked version. I can't wait till someone pulls this and posts it!

[SOLVED]Play Store Can't Download Any Paid Apps - Error BM-CCH-19

Alright so this issue has been plaguing me for the past few days and so far I have not found any solution. Every time I try to buy a new paid app from the play store it gives me the following error "We were unable to verify your account information. Please visit wallet.google.com/manage in order to resolve this issue. [BM-CCH-19]". Also I can download any other free app or previously purchased paid apps with no problem. I went to the link in the error and signed in but it wants me to fill in my SSN and other such details but I simply don't want to do that unless there's no other way to resolve the issue as I'm underage. Here's everything that I've tried so far that's been unsuccessful :
Deleting the hosts file
Clearing the Play Store Cache and Data
Clearing Google Services Framework Cache and Data
Downgrading / Upgrading Google Play Store version
Installing a modded version of the Google Play Store
Removing and Readding my account
Factory Reseting
Flashing a Fresh stock version of my firmware
I honestly don't know what else I should do here other than trying to contact the wallet team itself. If anyone could assist me with this endeavor I would greatly appreciate it. SIDE NOTE - I do have root access in case that's needed.

So is anyone able to assist me or am I just going to have to submit my sensitive info to google?

Rytiou said:
So is anyone able to assist me or am I just going to have to submit my sensitive info to google?
Click to expand...
Click to collapse
Are you running stock or on a ROM?
Sent from my SGH-I337 running GPE

DeadlySin9 said:
Are you running stock or on a ROM?
Sent from my SGH-I337 running GPE
Click to expand...
Click to collapse
I'm running stock android on 4.3 MK2

Look at this or try other Google Search responses
http://android.stackexchange.com/qu...e-play-store-shows-an-error-occurred-please-t
You have done most but maybe the password settings may help or wallet
I wouldn't give that info out either

rugmankc said:
Look at this or try other Google Search responses
http://android.stackexchange.com/qu...e-play-store-shows-an-error-occurred-please-t
You have done most but maybe the password settings may help or wallet
I wouldn't give that info out either
Click to expand...
Click to collapse
I tried some of the solutions but in the end it was a no go. I ended up contacting google play earlier and they said they disabled the account for "verification" issues and that they would need to verify that I was the actual account holder and what not. The guy spoke on the phone with said he'd send my issue over the the risk team and have someone who's underage email me about the issue but they still haven't gotten in touch with me. The only email I got was from the guy who I was speaking with and it was basically the exact same thing in the OP. I might try contacting them again tomorrow if I don't hear anything else back because honestly this is getting ridiculous. I even verified that the account was mine over the phone by telling them the email associated with the account along with some recently downloaded apps but apparently that's not enough information to re verify my account. Hopefully this dang issue can be resolved soon since I believe I've done everything I can do on my own.

OK Good Luck--:fingers-crossed:

Alright so I ended up contacting them again today and they ended up reopening my account without any issues so problem solved .

Glad you got it sorted--

230
Rytiou said:
Alright so I ended up contacting them again today and they ended up reopening my account without any issues so problem solved .
Click to expand...
Click to collapse
hey please help me.. I am also in this trouble. i contacted google and they said to send me those document but it dont want to send. what do you said to them 2nd time? please help me. i will be thankful