Database Users

T-Mobile announcement update SGS End of month!!!!

http://support.t-mobile.co.uk/discussions/index?page=forums&topic=801038132d6a86012b3763ab0b007e4e

Only for T-Mobile users?

Well I guess that it will be for some other country too and if it doesn't I think that the rom will be modded fast here

Wow only Tweeted them last night to say the forums were implying they would not have it out before Christmas while Samsung were releasing it tomorrow. LOL. I like the reply

I assume Bell or samsung canada will dosame .
Sent from my GT-I9000M using XDA App

Does the Galaxy S that T Mobile UK supply come with any of their branding?
I was expecting to see a load of T Mobile crap installed on my SGS but there was nothing.
I'm on T Mobile but I upgraded via a carphone warehouse shop and mine isn't network locked.

Could be it depends on language? English first, then translation and rest of the world?

Fuctifino said:
Does the Galaxy S that T Mobile UK supply come with any of their branding?
I was expecting to see a load of T Mobile crap installed on my SGS but there was nothing.
I'm on T Mobile but I upgraded via a carphone warehouse shop and mine isn't network locked.
Click to expand...
Click to collapse
Same here via Buymobilephones.net.

Fuctifino said:
Does the Galaxy S that T Mobile UK supply come with any of their branding?
I was expecting to see a load of T Mobile crap installed on my SGS but there was nothing.
I'm on T Mobile but I upgraded via a carphone warehouse shop and mine isn't network locked.
Click to expand...
Click to collapse
The Eclair ROMs had nothing from T-Mobile apart from the start up and shutdown screen.

Chronos12 said:
Only for T-Mobile users?
Click to expand...
Click to collapse
I guess this pretty much confirms the froyo update on all US carriers in the days to come...

Fuctifino said:
Does the Galaxy S that T Mobile UK supply come with any of their branding?
I was expecting to see a load of T Mobile crap installed on my SGS but there was nothing.
I'm on T Mobile but I upgraded via a carphone warehouse shop and mine isn't network locked.
Click to expand...
Click to collapse
I thought Craphone Whorehouse always sold generic handsets? If Vodafone hadn't been selling generic unbranded sets when I got my Galaxy S I would have gone round the corner and got one from them instead.

Seems that because of the huge success of the phone worldwide the release will be progressive because the servers might not be able to handle all the phones
Might explain why not all the country releases will be at the same time

That doesn't make sense at all. Multinational companies have their servers in whichever countries they are present. An american customer won't download updates from samsung india or vice versa... So in the end, each country is unique and regardless of when the update releases, users will download it from the same local servers after all, whether it's one country at a time or all of them simultaneously....

I would have thought it's equally (or more) likely that the T-Mobile forum team haven't heard about the delay yet. Given that the definite knowledge of the delay itself only seems to have surfaced in the last couple of days.
Also, without wanting to sound mean about it, the non-answer in that thread, re how to back up data etc, doesn't suggest the highest level of possible competence.
Anyway, we'll know soon enough, I suppose!

[Q] febuary update

i have a telus lg optimus 7 unlocked and now on the sasktel network. my question is am i screwed for getting these updates because sasktel doesn't recognize the phone as one of there models and i am not on the telus network so they wont push it to me? i cant justify paying 400 bucks for a phone that i cant get the new updates the Microsoft rolls out.

If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.

kapanak said:
If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.
Click to expand...
Click to collapse
I'm planning on giving Telus a few more days before complaining loudly, as the rollout was to be staged, so maybe they volunteered to be last on the list :|
Personally, I'm fairly concerned about this as Telus doesn't have the greatest record for updates in the past, and holding this back isn't a good sign (imho).
Even if this minor update is rolled into "no-do", there's no guarantee "mango" won't be an 'odd numbered' update, or that we won't be weeks behind others getting either/both.
From the windows phone team blog
(http://windowsteamblog.com/windows_...-answers-about-our-first-software-update.aspx)
Q: I still haven’t received an update notification yet. When can I expect it?
A: It’s hard to predict because it depends on many factors. It could be days—or even weeks—before you’re able to update your phone.
Click to expand...
Click to collapse
So as the rest of the world gets copy/paste, theoretically we telus users could just be getting the pre-nodo update.

I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.

I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?

bond7734 said:
I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.
Click to expand...
Click to collapse
I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
nVd90 said:
I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?
Click to expand...
Click to collapse
They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990

I hope that we are considered a priority. I'll do my part and call and bug them maybe if everyone jumps on board we'll get this update.

i spoke to sasktel and they have already rolled out the patch on there network. but because my phone is telus branded and the zune software see the phone as telus it wont give me the update. sasktel does not recognize my phone for updates so i would assume that's because they don't sell the phone.

I'm in the same situation as you kazman. Have an unlocked Telus branded Optimus 7 running on the Bell network, and wondering if I'll get the update when/if Telus releases it.
Will report if I do.

I cannot believe we can't find a solution to get the update...
Like Android, installed custom ROM of WP7 to avoid carrier blocking.

xdapants said:
I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990
Click to expand...
Click to collapse
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.

that is completely ridiculous. i called a telus store yesterday in Saskatchewan and she told me that they don't know about updates and recommended that i move the date on my phone ahead a year and i should get the update then. but she had just told me a minute ago that there where no updates. they need to get a clue.

So it seems like Telus just doesn't know what to do with updating the phone. I am a bit surprised and doubtful that Microsoft didn't tell them though. It just shows a huge lack of communication within Telus.

as I posted in the other thread, I talked to a telus rep who also no idea about the update; but was able to confirm they didn't have to pay MS for it, so we should be getting it.
I've got a 10 year old account with them and made it clear I would be willing to switch carriers if they dropped the ball.
Hopefully we can get enough people telling telus the same that they'll get their act together.

i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network. how about a new rom from bell or rogers that would solve all our problems.

kazman13 said:
i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network.
Click to expand...
Click to collapse
It's going to be something like that (e.g. telus tells MS it's approved, WinPhoneUpdate sets the flag to allow it).
kazman13 said:
how about a new rom from bell or rogers that would solve all our problems.
Click to expand...
Click to collapse
I'd assume going to a differently branded rom would solve it, although that'd likely negate access to the telus app store. Another potential issue is that the telus optimus7 is a different model number from the european one. I have no idea which version the mexicans got so there may not even be a viable alternate rom. :|

An unfortunate truth
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit. Unfortunately for you guys, TELUS decided to not push this one in favour of just sending one update later. You shouldn't be upset at TELUS ... yet. I had an Android phone with them before and just about lost my mind over the update issue, but I think WP7 will be different because MS has more say than the OEMs do regarding Android. I feel bad that you guys are suffering, but it isn't really TELUS' fault.

Commander Data said:
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit.
Click to expand...
Click to collapse
That doesn't really disuade any concerns.
It's not just a test and no user visible features does not equal not necessary - think API changes before mango
My main fear is that something I'll deem critical will be in one of these minor updates, and telus will make me wait 6 months till the next major update instead of just pushing me the fix.
Commander Data said:
You shouldn't be upset at TELUS ... yet.
Click to expand...
Click to collapse
I concur, as this is hopefully a unique/one time scenario, which is why I'm waiting to see what they do with NoDo before complainging too loudly/switching carriers
Commander Data said:
I feel bad that you guys are suffering, but it isn't really TELUS' fault.
Click to expand...
Click to collapse
Just because I feel like nitpicking (I'm just being a smart-ass, don't take it seriously/personally ):
There are three "entities" involved in getting my phone updated
1) Microsoft - they've released the update, not their fault
2) Myself - I've connected to my computer and forced zune to check for updates, not my fault
3) Telus - They're not pushing the update for whatever reason ... pretty sure it's their fault

optional or not this still makes telus look bad when all other major carriers in canada are pushing this update but not telus.

bond7734 said:
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.
Click to expand...
Click to collapse
Here's the answer! I got back from Telus after showing them where the update was and asking why we don't have it and why Rogers and Bell have released it.
Hello Justin,
Thank you for your reply.
Due to the technical requirements involved we are unable to disclose when the update will become available.
I would recommend to check our Website for updates as this is the first place any new information on your handset will be advertised:
http://www.telusmobility.com/en/ON/lg_optimus_7_support/
I regret any inconvenience or confusion this has caused and thank you for your patience in this matter.
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care Team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' Online Services and I hope you have a wonderful day.
Best regards,
Aekta
e.Care Specialist
TELUS
There's a technical requirment that makes them unable to disclose when the update will become avalible... doesn't make too much sense but I do agree with all of you. It's not that I desperatly want this update or that it's really negativly effecting me in anyway, it's that I fear this pattern may continue on to updates that improve the phone. We'll see what happens in March hopefully Telus pulls it together or at least has a better answer then just because.

KE2 Update - Orange Error.....Samsungs Response

I contacted Samsung with regards to the error after updating the SGS2 to KE2 via Kies when using an Orange Sim....
Here was there piss poor response:-
Dear Kurtis,
Thank you for contacting Samsung and I have pleasure in providing the
following assistance.
Regarding your query, kindly note if there is something wrongs with the
phone you can contact your retailer as you are entitled in the first 28
days of purchase to an exchange for the phone.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
Julia Jones
Online Support Team
Samsung Customer Support Centre
Wow thanks Samsung, I only wasted £500 buying it SIM free

Yes this is more or less what the told me about issues I am having with mine. Told me to contact my network, even though I bought the phone SIM free. Three won't get involved because the phone does not belong to their stock.

As I understand the reply, I think it means ask for an exchange from where you bought it(retailer not network provider). So if you bought it on CPW or expansys then that is where you should return it.

But if I need to exchange the phone, are they admitting that these phones are no good and bugger up after an update?

If the problem only appears to affect only a specific network, I think the network should be held responsible.

Its an Orange modded update not a stock Samsung update .
jje

JJEgan said:
Its an Orange modded update not a stock Samsung update .
jje
Click to expand...
Click to collapse
Orange haven't released any updates for the G S2....

If thats the case then the OP should have contacted Orange. But, as I read, Orange has yet to release the SGS2 from there stores so they may not support it official until they release it.

I see the OP is confused me Orange sim does not mean Orange firmware .
Kies will update the original firmware if the original phone provider has updated the firmware and posted to Kies for that product code .
As error is not mentioned in OP not got a clue what could be wrong and of course OP just received a stock probably automated robot reply .
500 notes thats a lot .
jje

Check my thread out, Samsung confirmed to me today that the upgrade is being pulled as its causing issues...
http://forum.xda-developers.com/showthread.php?p=13885491#post13885491
Although in the thread above I said KE1, it was actually KE2...

euro xoom android 3.1 info from motorola

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
Customer Reference number: 110519-017417
Dear Mr Dark,
Thank you for contacting Motorola.
We know you are eager to update to Android 3.1 software. We are working on the schedule for the regional upgrades. Each region will have slightly different timing due to specific regional requirements, and features may vary based on availability and other factors. When we have more details about the schedule, we will post them. In the meantime, we caution anyone considering the use of Motorola XOOM software that is not specifically intended for their region as this can seriously damage your device.
For any further assistance or information please do not hesitate to contact us, quoting your Customer Reference number. We are reachable on 0870 901 0555 to discuss the matter further with one of our experienced customer service agents. Please contact us anytime between the hours of 8:30am and 6pm Monday to Friday and Saturday 8am to 2pm.
Kind regards,
Motorola Mobility
0870 901 0555 www.motorola.com Customer By Web Form (Ed Dark) 19/05/2011 02.14 PM

Oh well... Not only dont have it yet, they dont even have a schedule for it!
I guess only US Wifi Xooms are Google experience devices. All other Xooms are much slower in updates

This is very disappointing, I'm a UK user of the Xoom 3G and can't understand why the update can't be released over here now....
Sent from my MZ601 using XDA Premium App

andyiacovou said:
This is very disappointing, I'm a UK user of the Xoom 3G and can't understand why the update can't be released over here now..
Click to expand...
Click to collapse
Agreed! I'm a Canadian user, with a Xoom bought in Canada, and I'm in the same situation. How hard is it for Motorola to release an update for us? I bought a Xoom instead of waiting for a Tab 10.1 specifically because the Xoom is supposed to be an "experience" device and I thought I would get quick updates; I'm fed up waiting for my Samsung Galaxy i9000m to get updates and figured that updates for the Tab 10.1 would be delayed also. Oh well, I guess both companies are just as bad as each other when it comes to updates.

Canadian wifi user as well. Flashed US firmware (damage my ass!). Got 3.1 update. Me = happy. But I did back up the Canadian version first if I ever wanna go back.

andyiacovou said:
This is very disappointing, I'm a UK user of the Xoom 3G and can't understand why the update can't be released over here now....
Sent from my MZ601 using XDA Premium App
Click to expand...
Click to collapse
That is because it wasnt Motorola who pushed US Xoom Wifi only 3.1 update, it was Google (they apparently used US Xoom Wifi only devices for their work/testing = you get update instantly from GOOGLE, not Motorola). And For all other Xooms (non US Wifi only devices) it's now Motorola's responsibility to release (probably with some changes, b/c of driver's languages etc), and we all can see how it's going.
That really sucks IMO.

I believe the main issue is Google's international copyright efforts...they haven't set up all their products for international use so they have to strip those items out of the external update packages. In Canada, for example, we don't have Google Books and we don't have customized voice input like they do in the U.S. I would be we won't get Google TV either so I'm guessing they need to strip all that out before they distribute further.
Google needs to decide if they're an internal manufacturer or not...!

http://www.groubal.com/google-rom-support-for-european-xoom-3g-and-wifi/
not sure if this will help..
i am trying anyway. will not harm.

http://www.groubal.com/google-rom-support-for-european-xoom-3g-and-wifi/
i am trying to do this, hopefully it will work.
we need more people to sign..

I bought an imported US wifi Xoom here in Norway. As soon as i turned it on and got it on Wifi, i got the 3.1 OTA.
If one has the Euro version, why wait? Just flash the us 3.1.

MiRaCL said:
I bought an imported US wifi Xoom here in Norway. As soon as i turned it on and got it on Wifi, i got the 3.1 OTA.
If one has the Euro version, why wait? Just flash the us 3.1.
Click to expand...
Click to collapse
You will have to root and you will loose languages and further updates via OTA.
Hdtvpower

[Q] Will EU version of GNote get OTA if used in USA?

Hi,
I'm thinking about getting a Galaxy Note. Unfortunately I'm in the U.S. So I'll have to get it from overseas. Even if I get it from a US seller, the phone is probably imported anyway. I'm planning to get it from Handtec. They have the EU version I believe.
Now if Samsung relases any OTA, does anyone know if I'll be able to get it here in the U.S.
Thanks.

As I understand, the Note doesn't need OTA's per se, as they're also downloadable directly into the phone through your WiFi using a piece of software called Kies, that is instaleld both in your phone and in your desktop.
I don't own one yet tough, so I'm just passing along forum information.

Funny you are asking that on XDA. Who cares? You can always come here and get it. Be much more concerned about the lack of warranty. The only thing holding me back from getting the Note
Sent from my Xoom using Tapatalk

Phylar said:
Funny you are asking that on XDA. Who cares? You can always come here and get it. Be much more concerned about the lack of warranty. The only thing holding me back from getting the Note
Sent from my Xoom using Tapatalk
Click to expand...
Click to collapse
Correct me if I'm wrong but the Note comes with an international warranty... Well my Note did. I'm in the UK and bought it as an import from Germany. Confirmed the international warranty with the supplier too and it's definitely in force. Got a warranty book in the box to prove it.

Ngambek2003 said:
Hi,
I'm thinking about getting a Galaxy Note. Unfortunately I'm in the U.S. So I'll have to get it from overseas. Even if I get it from a US seller, the phone is probably imported anyway. I'm planning to get it from Handtec. They have the EU version I believe.
Now if Samsung relases any OTA, does anyone know if I'll be able to get it here in the U.S.
Thanks.
Click to expand...
Click to collapse
the availability of OTA is dependent upon the region the phone originated from, not which country youre currently in.
ie. if you have the european note, it will only update when a european update is available, not when the US update is available. doesnt matter if youre in US or australia like me, cant update until they release a european update.

denialnw10 said:
Correct me if I'm wrong but the Note comes with an international warranty... Well my Note did. I'm in the UK and bought it as an import from Germany. Confirmed the international warranty with the supplier too and it's definitely in force. Got a warranty book in the box to prove it.
Click to expand...
Click to collapse
It doesn't matter where the warranty comes from, but if any Note user decides to:
a) root their device
b) install any custom rom/kernel
the warranty will be gone in most cases. The warranty will cover hardware or software malfunction but if you install not-stock stuff on your phone, then you can't complain if your service provider or repairshop won't do it for free.

Souai said:
the availability of OTA is dependent upon the region the phone originated from, not which country youre currently in.
ie. if you have the european note, it will only update when a european update is available, not when the US update is available. doesnt matter if youre in US or australia like me, cant update until they release a european update.
Click to expand...
Click to collapse
Yes, but I believe his question was more about if an american carrier would broadcast a european OTA over their networks. They don't, but Kies take care of that.

Viamonte said:
Yes, but I believe his question was more about if an american carrier would broadcast a european OTA over their networks. They don't, but Kies take care of that.
Click to expand...
Click to collapse
I wasn't expecting the update to be broadcast from the carrier actually. I'm expecting Samsung to broadcast it directly. It sounds like I should be able to get the update, either through OTA or through Kies. It'd be nice to be able to update without requiring a desktop though.

Viamonte said:
Yes, but I believe his question was more about if an american carrier would broadcast a european OTA over their networks. They don't, but Kies take care of that.
Click to expand...
Click to collapse
carriers only broadcast updates to carrier locked phones iirc.
if you purchase an unlocked phone, it doesnt matter what carrier youre on. when you go to check for updates, it should be connecting to samsung's servers, not your carrier's.