Database Users

A new Android 2.2 update I9000UGJK4 and $100 credit if the phone needs repair.

As you may know, Bell Mobility has released the Android 2.2 (I9000UGJK4) update for the Galaxy S (Vibrant) on December 10, 2010. That update has caused a number of (additional) freezing issues and many phones crashed a few days after the update. Bell and Samsung reacted by withdrawing that update.
The good news is that a new update Android 2.2 has just been released today under the version name I9000UGJL2. An internal Bell email stated that Samsung found the bug that caused the freezing and crashing and was able to fix that with the latest update. The update will be available starting today, December 24 using Samsung Kies.
Also, if you have a Samsung Galaxy S that crashed after the first Android 2.2 update and should be sent for repair, you can call Bell Technical Solutions at 1877 328-2123 to create a repair order. You will also get a $100 credit to your account (due to the inconvinience according to Bell).
I hope this information is useful to some of you.
Happy holidays!
P.S. Too bad I cannot edit the title. The version of the new Android 2.2 update released by Samsung/Bell on December 24 is I9000UGJL2, not I9000UGJK4 as stated in the title. The I9000UGJK4 is the problematic update that was released on December 10.

Can anyone verify this? (The credit. I'm aware the JL2 firmware has been released.) I just got off the phone with them earlier, and they stated they were unable to create a repair order on the phone and to just bring it into a nearby Bell World store.
I brought my first SGS which died into a Bell World a few weeks ago and they sent it to get repaired. I got no credit or anything, and they refused to reimburse my account.

There is an intermittent problem with the repair order system but the rep. can keep a note to do it later when the repair order system is fixed.
The $100 credit is confirmed. I posted the info. here because some Rep. may not read the info. or simply not bother spending time giving you the credit if you don't ask for it.

Nice, this boost a lot of condifence to update my phone. I will wait for a few more days tho lol, I am such a chicken. Don't want to brick and send to repair again

sindibad said:
As you may know, Bell Mobility has released the Android 2.2 (I9000UGJK4) update for the Galaxy S (Vibrant) on December 10, 2010. That update has caused a number of (additional) freezing issues and many phones crashed a few days after the update. Bell and Samsung reacted by withdrawing that update.
The good news is that a new update Android 2.2 has just been released today under the version name I9000UGJL2. An internal Bell email stated that Samsung found the bug that caused the freezing and crashing and was able to fix that with the latest update. The update will be available starting today, December 24 using Samsung Kies.
Also, if you have a Samsung Galaxy S that crashed after the first Android 2.2 update and should be sent for repair, you can call Bell Technical Solutions at 1877 328-2123 to create a repair order. You will also get a $100 credit to your account (due to the inconvinience according to Bell).
I hope this information is useful to some of you.
Happy holidays!
Click to expand...
Click to collapse
and how does this help us that bought the phone outright for 580 and are not using it on bell...

sindibad said:
There is an intermittent problem with the repair order system but the rep. can keep a note to do it later when the repair order system is fixed.
The $100 credit is confirmed. I posted the info. here because some Rep. may not read the info. or simply not bother spending time giving you the credit if you don't ask for it.
Click to expand...
Click to collapse
When I get my phone back in a few weeks or so I'll be calling bell to see if they'll be able to give me that credit, or at least refund a month of the plan.

so if your phone blows up you are guaranteed to get 100$ credit? ... or upto? ...
and how do u go about it

Just updated and so far so good!
Is it safe to do the voodoo lag fix??

lgkahn said:
and how does this help us that bought the phone outright for 580 and are not using it on bell...
Click to expand...
Click to collapse
I have also bought the phone using kijiji.ca but only payed $380 for it. I never updated it since it doesn't suffer from any major freezing issues and I don't want to take the chance with these updates. I will wait for a week to see if the recent Froyo update worked fine before applying it to my phone...
Phone warranties should also be handled directly by the manufacturers. The problem is that there is no consumer protection law that forces the manufacturers to do that in Canada and they feel little or no pressure from cellphone buyers since probably more than 95% of them buy their phones from the service providers.

danial.aw said:
so if your phone blows up you are guaranteed to get 100$ credit? ... or upto? ...
and how do u go about it
Click to expand...
Click to collapse
It is a $100 credit applied to your account if your phone crashed and should be sent for repair. The credit will be applied if you call a Bell Technical Solutions rep. to create a repair order for your phone. This process only started today, December 24.

Called Bell TechSolutions and they applied $100 credit to my acct (since I got my Samsung Galaxy S replaced)

has anyone else convinced a rep to send out a new phone even though yours was out for repair? How did that go for you?
I ask because I got a rep to do this, but I later learned that you need to send back the broken phone. I don't have the broken phone because it's already being repaired and I really hope I don't get caught in some Bell policy loophole.

just a note
you wont get the $100 credit if you are not in a contract with Bell

[Q] febuary update

i have a telus lg optimus 7 unlocked and now on the sasktel network. my question is am i screwed for getting these updates because sasktel doesn't recognize the phone as one of there models and i am not on the telus network so they wont push it to me? i cant justify paying 400 bucks for a phone that i cant get the new updates the Microsoft rolls out.

If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.

kapanak said:
If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.
Click to expand...
Click to collapse
I'm planning on giving Telus a few more days before complaining loudly, as the rollout was to be staged, so maybe they volunteered to be last on the list :|
Personally, I'm fairly concerned about this as Telus doesn't have the greatest record for updates in the past, and holding this back isn't a good sign (imho).
Even if this minor update is rolled into "no-do", there's no guarantee "mango" won't be an 'odd numbered' update, or that we won't be weeks behind others getting either/both.
From the windows phone team blog
(http://windowsteamblog.com/windows_...-answers-about-our-first-software-update.aspx)
Q: I still haven’t received an update notification yet. When can I expect it?
A: It’s hard to predict because it depends on many factors. It could be days—or even weeks—before you’re able to update your phone.
Click to expand...
Click to collapse
So as the rest of the world gets copy/paste, theoretically we telus users could just be getting the pre-nodo update.

I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.

I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?

bond7734 said:
I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.
Click to expand...
Click to collapse
I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
nVd90 said:
I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?
Click to expand...
Click to collapse
They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990

I hope that we are considered a priority. I'll do my part and call and bug them maybe if everyone jumps on board we'll get this update.

i spoke to sasktel and they have already rolled out the patch on there network. but because my phone is telus branded and the zune software see the phone as telus it wont give me the update. sasktel does not recognize my phone for updates so i would assume that's because they don't sell the phone.

I'm in the same situation as you kazman. Have an unlocked Telus branded Optimus 7 running on the Bell network, and wondering if I'll get the update when/if Telus releases it.
Will report if I do.

I cannot believe we can't find a solution to get the update...
Like Android, installed custom ROM of WP7 to avoid carrier blocking.

xdapants said:
I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990
Click to expand...
Click to collapse
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.

that is completely ridiculous. i called a telus store yesterday in Saskatchewan and she told me that they don't know about updates and recommended that i move the date on my phone ahead a year and i should get the update then. but she had just told me a minute ago that there where no updates. they need to get a clue.

So it seems like Telus just doesn't know what to do with updating the phone. I am a bit surprised and doubtful that Microsoft didn't tell them though. It just shows a huge lack of communication within Telus.

as I posted in the other thread, I talked to a telus rep who also no idea about the update; but was able to confirm they didn't have to pay MS for it, so we should be getting it.
I've got a 10 year old account with them and made it clear I would be willing to switch carriers if they dropped the ball.
Hopefully we can get enough people telling telus the same that they'll get their act together.

i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network. how about a new rom from bell or rogers that would solve all our problems.

kazman13 said:
i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network.
Click to expand...
Click to collapse
It's going to be something like that (e.g. telus tells MS it's approved, WinPhoneUpdate sets the flag to allow it).
kazman13 said:
how about a new rom from bell or rogers that would solve all our problems.
Click to expand...
Click to collapse
I'd assume going to a differently branded rom would solve it, although that'd likely negate access to the telus app store. Another potential issue is that the telus optimus7 is a different model number from the european one. I have no idea which version the mexicans got so there may not even be a viable alternate rom. :|

An unfortunate truth
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit. Unfortunately for you guys, TELUS decided to not push this one in favour of just sending one update later. You shouldn't be upset at TELUS ... yet. I had an Android phone with them before and just about lost my mind over the update issue, but I think WP7 will be different because MS has more say than the OEMs do regarding Android. I feel bad that you guys are suffering, but it isn't really TELUS' fault.

Commander Data said:
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit.
Click to expand...
Click to collapse
That doesn't really disuade any concerns.
It's not just a test and no user visible features does not equal not necessary - think API changes before mango
My main fear is that something I'll deem critical will be in one of these minor updates, and telus will make me wait 6 months till the next major update instead of just pushing me the fix.
Commander Data said:
You shouldn't be upset at TELUS ... yet.
Click to expand...
Click to collapse
I concur, as this is hopefully a unique/one time scenario, which is why I'm waiting to see what they do with NoDo before complainging too loudly/switching carriers
Commander Data said:
I feel bad that you guys are suffering, but it isn't really TELUS' fault.
Click to expand...
Click to collapse
Just because I feel like nitpicking (I'm just being a smart-ass, don't take it seriously/personally ):
There are three "entities" involved in getting my phone updated
1) Microsoft - they've released the update, not their fault
2) Myself - I've connected to my computer and forced zune to check for updates, not my fault
3) Telus - They're not pushing the update for whatever reason ... pretty sure it's their fault

optional or not this still makes telus look bad when all other major carriers in canada are pushing this update but not telus.

bond7734 said:
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.
Click to expand...
Click to collapse
Here's the answer! I got back from Telus after showing them where the update was and asking why we don't have it and why Rogers and Bell have released it.
Hello Justin,
Thank you for your reply.
Due to the technical requirements involved we are unable to disclose when the update will become available.
I would recommend to check our Website for updates as this is the first place any new information on your handset will be advertised:
http://www.telusmobility.com/en/ON/lg_optimus_7_support/
I regret any inconvenience or confusion this has caused and thank you for your patience in this matter.
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care Team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' Online Services and I hope you have a wonderful day.
Best regards,
Aekta
e.Care Specialist
TELUS
There's a technical requirment that makes them unable to disclose when the update will become avalible... doesn't make too much sense but I do agree with all of you. It's not that I desperatly want this update or that it's really negativly effecting me in anyway, it's that I fear this pattern may continue on to updates that improve the phone. We'll see what happens in March hopefully Telus pulls it together or at least has a better answer then just because.

Build number below 1.126 will not get OTA update

Acer Thailand facebook page recently states that A500 with build number below 1.126 in Thailand will not get 3.1 OTA update from Acer. Unfortunately mine is 1.016.04 and never got ANY OTA update.
Anyone can confirm this is true in other country? I personally do not quite believe Acer Thailand support.

and why you not believe this
สำหรับการอัพเกรด Acer Iconia A500 เป็น 3.1 ตอนนี้เพื่อนๆ สามารถอัพเกรดผ่าน Over-The-Air (OTA) 3.1 (4.010.24) Official Update ได้ตั้งแต่ วันที่ 5 กรกฏาคมที่ผ่านมา แต่กรณีที่ไม่สามารถอัพเกรดได้ สำหรับเครื่อง A500 16Gb เนื่องจาก Firmware ต่ำกว่า 1.126 ซึ่งเท่าที่ทราบเป็น เวอร์ชั่น 1.016.04 และ ไม่ได้รับ การอัีพเกรด OTA เป็น 1.139.04 เมื่อต้นเดือน มิถุนายน ในกรณีนี้ ต้องอัพเกรดแบบ Manual นะครับ..
Click to expand...
Click to collapse
don't worry you can get the update (but I don't get why they speak about the 16GB, is there anything different with the 32GB or they expect that the 32GB should already get the OTA 139.04)
call this
02-685-4311
02-685-4355
or
fax at
02-254-9763
ask them directly
chok dee

I just wonder why they did not mention about this at first place (I bought this for months). Just want to make sure that this is also the same for other country.

atipon said:
I just wonder why they did not mention about this at first place (I bought this for months). Just want to make sure that this is also the same for other country.
Click to expand...
Click to collapse
I wouldn't believe this news for second...

FloatingFatMan said:
I wouldn't believe this news for second...
Click to expand...
Click to collapse
I think we don't ask you what you believe dude.
I just wonder why they did not mention about this at first place (I bought this for months). Just want to make sure that this is also the same for other country.
Click to expand...
Click to collapse
Taiwan said same about the update OTA and version under 126.0x
Call our customer service with the number I gave you, Acer have good customer service in our country brother.

sanaell said:
I think we don't ask you what you believe dude.
Taiwan said same about the update OTA and version under 126.0x
Call our customer service with the number I gave you, Acer have good customer service in our country brother.
Click to expand...
Click to collapse
nice to know this is an official news.
It's funny that I hit an update button million times for nothing.

atipon said:
nice to know this is an official news.
It's funny that I hit an update button million times for nothing.
Click to expand...
Click to collapse
Unless it's posted on their official website, it's not official news. It's just something some guy on the internet said.
Oh, and op? If this IS true, then the last thing you can claim is that you get good customer service from Acer in your country, coz you don't.

FloatingFatMan said:
Oh, and op? If this IS true, then the last thing you can claim is that you get good customer service from Acer in your country, coz you don't.
Click to expand...
Click to collapse
You're right. I'm so disappointed with their service. Now just wait them to release an update.zip for official 3.1. In the meantime, relax and enjoy xda rom, thanks xda guys!!

FloatingFatMan said:
Unless it's posted on their official website, it's not official news. It's just something some guy on the internet said.
Oh, and op? If this IS true, then the last thing you can claim is that you get good customer service from Acer in your country, coz you don't.
Click to expand...
Click to collapse
first it's official news from ACER Thailand so don't speak about what you doesn't know.
secondly the custormer service of acer is really good and care in thailand, maybe not in england so please, you come in thailand, you go to customer service and you will be able to compare or judge
thirdly what the hell are you answering like this?
Atipon, did you call them ? if you are free go on saturday to pantip plaza pratunam, second or third floor (if you come from the bridge you arrive directly on the good floor) then you told them. they will help you as they helped me out.
read the private message box, I send you a message with more information you will see about trust

no update!
Hi,
I live in France and I bought the tablet to England via the Internet on June 3 .When I used for the first time, it offered an updated version ,Acer_A500_1.126.03_com3_gen1 and nothing since. I think I have a Chinese version because I have done a factory restore and was in Chinese.
Is it possible to change the version to have a French version? and why I did not update OTA version 3.1?
Thank you for the answers.
Excuse my bad english.

sanaell said:
secondly the customer service of acer is really good and care in thailand, maybe not in england so please, you come in thailand, you go to customer service and you will be able to compare or judge
Click to expand...
Click to collapse
The customer service in England is very good, the problem is you phone up and get a call centre in India !!! Once you get past the Indian call centre and talk to someone in England you do get results.
With updates not happening to tablets I am told that the UUID number must be on the database, if it is not then you need to get it added, this means phoning up Acer.
I am also told that if you have "rooted" (aka hacked) your Iconia tablet then you are no longer covered under warranty so be warned !

tontonjicy said:
Hi,
I live in France and I bought the tablet to England via the Internet on June 3 .When I used for the first time, it offered an updated version ,Acer_A500_1.126.03_com3_gen1 and nothing since. I think I have a Chinese version because I have done a factory restore and was in Chinese.
Is it possible to change the version to have a French version? and why I did not update OTA version 3.1?
Thank you for the answers.
Excuse my bad english.
Click to expand...
Click to collapse
There is a new release of operating system for the Android Iconia Tablet, I know of two versions so far, the original a lot were shipped with and the month old or so updated version. I shall get the numbers of the versions tomorrow and post them so you can compare.

There is a new release of operating system for the Android Iconia Tablet, I know of two versions so far, the original a lot were shipped with and the month old or so updated version. I shall get the numbers of the versions tomorrow and post them so you can compare.
Thank you.
I'm waiting tomorrow

Wow.....that's so great.......I call up acer customer care here in india and they say they don't know anything about the update.....they say it might take a month for indian users to get 3.1....those idiots don't know that the indian users already got the update.......they know nothing about a500.........even the online chat service is rubbish......I have to go to the us site chat online....explain them everything why I contacted them instead of the us site and then ask my questions!
Sent from my XT720 using XDA App

android version 3.01
Kernel version 2.6.36.3
Build number acer_a500_1.1309.05_com_gen1
Installed and updated, that's whats in the UK.

so we are really lucky in thailand because we can go to the customer care center directly, and we not get an indian call center... since we speak thai that will be crazy.
and better root a device will not broke our warranty that i know because it is the customer service acer care told me in person.

[Q] Need to buy DVP in Europe

Hi All, I know this question has been asked a thousand times on all forums but I fail to get any reply out of it.
I need to buy this superb phone but I cannot find anything other than used ones on eBay or some new ones for which I dont know if there ia warranty or if that is one of those new stock with corrected features (not sure what the bug was).
Can anyone please link me to a amazon or dell site which they will ship to Belgium? I am surely confused and want this device right now

http://www.dell.com/uk/business/p/m...&baynote_irrank=1&~ck=dellSearch&isredir=true

Bongo2k said:
http://www.dell.com/uk/business/p/m...&baynote_irrank=1&~ck=dellSearch&isredir=true
Click to expand...
Click to collapse
Thanks for the reply Bongo.
I called up Dell customer service for laptops who transferred the call to a representative for phones.
He frankly told me not to buy this because of various problems it is facing and currently a shortage of recognised Dell service providers who will oblige to take care of problems if any in the future.
Sad very sad

You have the choice of the best WP7 handsets in Europe, the DVP would not be my first choice at this point, though I understand the attraction. With CES just weeks away there could be even better handsets in the pipeline, so even more reason to pass on the Dell.

chaihg said:
Thanks for the reply Bongo.
I called up Dell customer service for laptops who transferred the call to a representative for phones.
He frankly told me not to buy this because of various problems it is facing and currently a shortage of recognised Dell service providers who will oblige to take care of problems if any in the future.
Sad very sad
Click to expand...
Click to collapse
I honestly wouldn't bother either. It seems Dell contracted out the firmware/OS modifications to some east Asian company. Dell have said the compass will never be fixed and they will never add wifi tethering.
I can't see any other company attempting a WP7 portrait slider.

S8 Active and using it in germany. Possible? Problemes?

Hi everyone!
I am from germany and right now I own a Samsung Galaxy S5 Neo and wanna upgrade. So I thought of importing a unlocked S8 Active (the outdoor version of the normal S8) to my country. I will use it for geocaching things and in this case it should be nearly perfekt (big accu, waterressist, ....)
I don't like the normal version cause I don't like the curved display. Think the active version should be the better choice for me.
Will it work there in german language and will it get updates here in germany? OTA or so? Or will I have problems with it. Maybe I had to use Samsung Updater (Smart Switch) on PC but better is it when OTA would work here too.
Can I repair it in my country, when something goes wrong or must I send it back to the USA for repair? It is cheaper to repair it here and sending it back it is maybe more expensive than it could be.
Maybe someone can answer my view questions, cause this is nearly the smartphone I like, but it is not officially sold here from samsung, so I had to import it.
Greetings!

I would say .. DONT
A Samsung update killed all my sensors. and no warranty here.
Read here :- https://forum.xda-developers.com/galaxy-s8/help/s8-update-messed-sensors-t3812085
There are thousands of users with this problem. for their S8 S8+ Note 8 etc
Stay away from Samsung. Their products are not what they appear, starts deteriorating and slows down. a lot.
I know you are not interested in the Curved screen but just my thoughts. The curve screen is more of a problem than its looks. Many apps do not respond well with the edge touch. for a Tempered Glass you need to pay a lot else they do not work well with the curved screen.
Advice
Stay away from S8 and if you want S8 buy it locally else Samsung has devised up ways to mess your phone pretty bad.
Buy something from your area that would help you and those are better in Utility and 1/4th the price.

Language and updates should not be a problem.
I got some import phones and it wasn't a hard deal to change the system language to german or other.
OTA should work too, because the phone doesn't care if you're in Germany, China, USA or elsewhere. As long as it can connects to the servers, there should be a update possible.
For the repair part, I can't tell you a thing.
I'd say, that you ask all the questions to Samsung's support.
According to frequencycheck, LTE and all other will work just fine in Germany.
Only thing I see is, that it will come with tons of bloatware, which you can (mostly) just deactivate but not uninstall.
Sent from my Galaxy S8 using XDA Labs

Philipp_94 said:
OTA should work too, because the phone doesn't care if you're in Germany, China, USA or elsewhere. As long as it can connects to the servers, there should be a update possible.
...
...
I'd say, that you ask all the questions to Samsung's support.
Click to expand...
Click to collapse
Sadly the two stuffs you stated ain't accurate.
Samsung has messed up my phone with their latest update.. There are thousands of customers who are facing this with their s8 / s8+ and Note 8
Normally anyone with commonsense would know that an update is pushed, only when a device is compatible. But the service center guys shamelessly answer that this is country specific
Which brings up the second question.
You may ask whom so ever. SHAME sung doesn't have International Warranty.. I brought this from the Middle East.
Couldn't sell it as I was relocating ... now just because of a Samsung update, mine and thousand other phones are messed up

AjitBharat said:
Sadly the two stuffs you stated ain't accurate.
Samsung has messed up my phone with their latest update.. There are thousands of customers who are facing this with their s8 / s8+ and Note 8
Normally anyone with commonsense would know that an update is pushed, only when a device is compatible. But the service center guys shamelessly answer that this is country specific
Which brings up the second question.
You may ask whom so ever. SHAME sung doesn't have International Warranty.. I brought this from the Middle East.
Couldn't sell it as I was relocating ... now just because of a Samsung update, mine and thousand other phones are messed up
Click to expand...
Click to collapse
That's more than sad for you.
But for me, I never had a single problem with my S8 (newest update) or with the Samsung support (and I consider myself as a heavy user, who modifies and complains a lot).
Also you are the first one S8 user, whom I heard of, that there is a problem with the phone. In addition, I could not find any regional (Germany) information or bigger complaints of the latest update. Several of my family members have no problems, not a single of the ones you stated in your original post. FYI, no one of them flashed other CSC or things like that.
THAT may be a country specific problem (as you stated in another post of you, that your s8 is from middle East imported to India).
So your service center guys are correct, that some things are country related like date of a new update, push service etc. But, the phone will be an import just like yours and I think it should get updates, at least via pc (smart switch).
I think, if the OP would buy an unlocked version, he wouldn't have to flash other CSC or anything just to get it working (but again, better ask Samsung support).
So please, discuss your anger and warn other (potential) users in your topic and not under someone, who just wants to know if the S8 active will function it germany (which it should).
Sent from my Galaxy S8 using XDA Labs

Philipp_94 said:
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... and not under someone, who just wants to know if the S8 active will function it germany (which it should)...
Sent from my Galaxy S8 using XDA Labs
Click to expand...
Click to collapse
Thanks LOL
To the OP
There is a link in this forum itself about the problems I just mentioned
https://forum.xda-developers.com/galaxy-s8/help/sensors-android-update-please-help-t3721874
US customers
https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/thread-id/35901/page/5
The Service Center head here himself disclosed that there are many many such cases of the same issue after Update. All S8 S8+ and Note 8.
Some Handsets were from Middle East, Most of them were from US and they had even come across those from S Korea too.

As others have already told you, OTA updates etc. won't pose a problem, though if the S8 Active you're buying isn't from Europe (e.g. the US version) you usually have to use it with a SIM card in the corresponding country, meaning you'd have to have a 5 minute call with any old person in the US, otherwise the phone won't accept your SIM and you will be unable to place calls etc. in Europe/Germany.
So just keep that in mind.

Hi from Europe
Can someone with s8 ACTIVE confirm if the latest update messed up their phone. And if so please attach the screenshots where I can see which update this is.
I'm buying used S8 ACTIVE from US and I would like to check if the user didn't updated their phone yet ?
Tnx