[Q] Have i broken my screen - Eee Pad Transformer General

So basically igot my tablet today and i think i already broke my screen.what i did was i pushed my screen into my dock too hard and now i have this kind of leakage in my screen. Everytime i apply pressure on the leakage it moves around and goes to its original position. Do i need to send it to asus to get it fixed or will the leakage just disappear in time
Ok i just realised the on screen keyboard has burnt into the screen, similar to how you get burnt in images on a plasma tv. Im guessing thats not supposed to happen. Cant believe i brokemy tablet in under 24 hours

I would defintiely return that unit.
Surely attempting to dock it to it's directly supported peripheral is not abnormal usage!

Cheer up bro, just send it back and learn from your mistakes. It was probably defected anyways, get another one and continue to enjoy android honeycomb on your transformer
Sent from my DROIDX using XDA App

Ok i requested a replacement from the website i bought it from. This is my first time returning an item to an internet store. Hope it goes well. Still cant believe it broke, took me ages to find an available tablet

Don't get too mad.
Good luck with the exchange.
Regards.

kassim3 said:
Ok i just realised the on screen keyboard has burnt into the screen, similar to how you get burnt in images on a plasma tv. Im guessing thats not supposed to happen. Cant believe i brokemy tablet in under 24 hours
Click to expand...
Click to collapse
This is a very rare defect possible on any IPS display. A number of iMacs I've seen have exhibited this, as have a few iPads. I'd never heard of it happening on the Transformer, but it makes sense since it uses an IPS display.
The "bleed" may have been from the screen breaking in some way, or the backlight breaking when the tablet had extreme pressure applied.
The "burn-in" is a defective IPS panel, and wasn't your fault. LCD technology is far from perfect.

dorino1 said:
This is a very rare defect possible on any IPS display. A number of iMacs I've seen have exhibited this, as have a few iPads. I'd never heard of it happening on the Transformer, but it makes sense since it uses an IPS display.
The "bleed" may have been from the screen breaking in some way, or the backlight breaking when the tablet had extreme pressure applied.
The "burn-in" is a defective IPS panel, and wasn't your fault. LCD technology is far from perfect.
Click to expand...
Click to collapse
wow that's very informative thanks
I didnt realise lcd screens get burn in, i only thought plasma screans had that problem. I guess you learn something new everyday lol

Related

Ugghh.. i think i have a stuck pixel!!

Its right at the bottom of the screen on top of the P in Phone on the HTC dock. Now i've heard that for a pixel to be stuck, it should be only one colour. But the weird thing with mine is that it appears to be a different colour depending on the angle i look at it from. It changes from green to red, and i think blue too. Is this stuck or dead, and anyone have tips to sort this?
Im kind of annoyed because my phone is only 4 days old. And i don't want to send it back because shipping could be costly and take weeks to months.
I have fixed stuck pixels in the past by pressing quite hard on the screen and "massaging" the spot. Be careful not to press to hard, but it can take quit a bit of pressure. There are several causes for stuck pixels, and this wont always work, but from what you have described, this probably will.
You may have to apply pressure slightly offset from the pixel.
Good luck!
I dont know how hard to press, im scared i could do some damage to it. The screen feels like glass so i dont think im reaching the pixel..
DO it when the screen os on, preferably with a white background. Press untill you see the colours go funny.
Its pretty sturdy dont worry too much about breaking it. I havnt actually done it with a DHD, but i have with an iPhone and a G1.
i wouldnt press on the glass lol, your risking breaking it then warranty wont be covered you might just have to either live with it, or send it back to handtec asap.
seems like you got a bad unit stuck pixel and sim gap cover, still surprising since mine is from same handtec batch as yours and its 100% perfect
JamesBarnes said:
DO it when the screen os on, preferably with a white background. Press untill you see the colours go funny.
Its pretty sturdy dont worry too much about breaking it. I havnt actually done it with a DHD, but i have with an iPhone and a G1.
Click to expand...
Click to collapse
No matter how hard i press, the colours dont go funny. I know what you mean by this, i have a stuck pixel on my laptop too and applying even a little pressure and the colours change because the screen isnt protected by glass, but by plastic. But doing this in the DHD is another story.
Do you have a Desire HD JamesBarnes? Could you try it yourself? Pressing on the glass until it flexes seems far too risky imo.
noobdeagle said:
i wouldnt press on the glass lol, your risking breaking it then warranty wont be covered you might just have to either live with it, or send it back to handtec asap.
seems like you got a bad unit stuck pixel and sim gap cover, still surprising since mine is from same handtec batch as yours and its 100% perfect
Click to expand...
Click to collapse
I think i'll live with it Im in no mood to send it back and have to wait even more.. i guess im cursed because all my gadgets get stuck pixels. My old psp, my laptop, and now my DHD.
I just tried it, and had the same result, no joy. I guess that means its well built though
See if you can find a stobe application, sometimes rapidly changing the colour can fix a stuck pixel too...
There are certain screen fixes you can run in the browser which flash the colours very fast which can unstick some pixels. I've used it before on a laptop. Just google for stuck pixel fix. Not sure if they will work with the refresh rate of a phone screen but its worth a try.
Sent from my Desire HD using XDA App
I downloaded an app called JScreenFix and let that run for 25 minutes. It changes the colours of all pixels rapidly. But still no luck.
They might not replace it if its only 1 singel pixel.
If it's anything like LCD's then they usually have a specific number of stuck/blown pixels before they accept it as faulty..
Usually around 5 - 8 pixels mark...
s0litaire said:
They might not replace it if its only 1 singel pixel.
If it's anything like LCD's then they usually have a specific number of stuck/blown pixels before they accept it as faulty..
Usually around 5 - 8 pixels mark...
Click to expand...
Click to collapse
Correct, but it's up to the manufacturer. For example, if I remember correctly, HP requires 3+ pixels to replace.
for phones its usually a zero dead and / or stuck pixels. you will have to send htc an email asking about their dead stuck pixel policy
Unlucky m8

2nd transformer and now backlight issues

This is the second transformer I have purchased, received directly from amazon not even a reseller... This one the box has nasty finger smudges all over it and looks as if the box had been opened... but
Anyways... The issue being with this one is that (4) of the backlights are visable at all screen brightnesses. I did not have this issue on the other one I had (screen was flickering like short in the unit somewhere, so decided to return and order new one seeing as it would be faster then RMA)
Not sure if this is normal or if this is another reason to return this device as it seems like quality control seems to be an issue with this product.
Just seems annoying that is what I focus on all the time and not sure if this is normal or if I got yet another defective unit...
Please let me know if yours looks like this otherwise I believe I am returning this one and ordering another. This is unacceptable to me.
I just recieved another transformer from amazon today too. I sent the other one back and purchased this one. Both of the transformers have the same light bleeding like what you have. The one i just recieved today has a lil more light bleeding than the one i sent back. I'm keeping this one. Not going to send it back anymore.
That looks pretty bad. I have some backlight bleeding, but I have to go out of my way to see it (max out the brightness in a dark room).
Here is a picture of mine. And this is basically the worst possible combinations of maximum brightness, completely dark room, and solid black wallpaper.
The light bleed is only a little noticeable on the lower left side and maybe a bit in the upper right. But what is annoying me is if you look closely there is a small light color blotch in the middle lower area of the screen. Argh!
This is the second Transformer I had and the second one with some really odd screen defect.
already requested to ship back to amazon... this sucks!!! but when trying to watch a movie the bleed is horrible.
I wish my original one from walmart didn't have a short in the screen (as you moved it the screen would turn on and off) because that one was otherwise perfect 100% no screen bleeding even on 100% brightness!
Ravynmagi said:
Here is a picture of mine. And this is basically the worst possible combinations of maximum brightness, completely dark room, and solid black wallpaper.
The light bleed is only a little noticeable on the lower left side and maybe a bit in the upper right. But what is annoying me is if you look closely there is a small light color blotch in the middle lower area of the screen. Argh!
This is the second Transformer I had and the second one with some really odd screen defect.
Click to expand...
Click to collapse
I'd return that. That looks horrid. You pay for something and expect to be flawless. Now I mean if this was on display and someone tried to sell you it, you wouldn't have bought it if it came with that flaw now would you.
Yeah, I'm going to return mine. I bought it from a local Fry's Electronics and I got about 10 more days left to do the return. And they don't have anything in stock to exchange with.
I'm still struggling with if I want to exchange or get a refund and buy something else instead. Need a few more days to think it over (and maybe a look at a few more Galaxy Tab 10.1 reviews).
Ravynmagi said:
Yeah, I'm going to return mine. I bought it from a local Fry's Electronics and I got about 10 more days left to do the return. And they don't have anything in stock to exchange with.
I'm still struggling with if I want to exchange or get a refund and buy something else instead. Need a few more days to think it over (and maybe a look at a few more Galaxy Tab 10.1 reviews).
Click to expand...
Click to collapse
Nothing will be 100% problem free... just look at the ipad 2 screen issues... the transformer and its dock are a 1, 2 punch... and they said for any future transformer line the keyboard dock will fit, thats a +
Thremix said:
Nothing will be 100% problem free... just look at the ipad 2 screen issues... the transformer and its dock are a 1, 2 punch... and they said for any future transformer line the keyboard dock will fit, thats a +
Click to expand...
Click to collapse
I understand. But it seems like my odds of getting a defect free tablet may be higher with some manufactures than others.
My iPad was perfectly fine, first try. I've had two Xooms, both were perfect pieces of hardware (just too heavy and too expensive). My luck hasn't been as good with ASUS though.
Problem is both of the tablets I want seem to have manufacturing problems. I like the Galaxy Tab 10.1 too (though the lack of micro SD is why I bought the Transformer). But even Samsung seems to be having manufacturing problems with theirs too. Seems like far too many Google IO owners have their glass popping out of their bezel. Ugh. And it's looking like the production Wifi model has this issue too.
Well i deliberately wasnt lookig for issues and i can say the bleed is worse on the tf than my ipad 2. Also, of all sites, this forum craaaaaawls on it. Laggy as hell
XDA seems to really hate Android browsers. Haha. Opera Mini works MUCH better here though.
I thought I'd post a sample of the light bleed vs iPad 2. Both at 100% which frankly I'd never use this dark. However, the other shot is 50%.
I kept them small rather than two megs each. IMHO neither is acceptable at the price point. The tf changes with pressure the iPad 2 doesn't. The transformer is worse.
I have bad luck with screens. Also there are about ten stuck pixels seen on a black screen, I'm sure more if I run the color range.
Would you keep it? Don't think I will be. :/ and the iPad is getting exchanged.
O.K. mine issues:
Light bleeds on bottom right and right side of screen (on bottom left there is not such bleed as on picture this is kind of photo rendering issue)
http://img820.imageshack.us/img820/7805/32268220.jpg
Two defective spots of pixels on dark screen only
http://img851.imageshack.us/img851/3120/22912128.jpg
Zoomed defective pixels..
http://img812.imageshack.us/img812/7434/72512206.jpg
But I notice this in only %1 in my daily use, because I am not using it in dark room on dark screen at full brightness
What bothers me more is speaker disbalance (right is normal left is only 30% as loud as right). But if I have to wait for RMA I won`t take it to RMA because I just love it too much and don`t want to wait for stupid RMA.. Maybe I will give it to RMA after 23 months (in Lithuania there is 2 Year warranty)
BTW I contacted seller and waiting for answer and if they will not exchange it i will live with these issues
P.S. speaker test:
yah i noticed thatpressure on the back increasesthe bleeding but my photo was with no pressure. And dam this site lags on this transformer.
Still returning...sadly
just received my 3rd one in today. few dead pixels throughout the screen and then one big area that is washed out about the size of my thumb.
amazon refused to exchange this one and now says i have to go through asus. BULLSH**
i have to return mine due to the backlight as well, its got a bleed that seems like its getting worse every day.
also from amazon! i really dont want to send it back either
h00ligan said:
Well i deliberately wasnt lookig for issues and i can say the bleed is worse on the tf than my ipad 2. Also, of all sites, this forum craaaaaawls on it. Laggy as hell
Click to expand...
Click to collapse
If you go to the bottom of the page on this site there is a arrow down box that says XDA 2010, switch it to XDA Classic and the website runs really smooth then.
thanks!
Sent from my Transformer TF101 using Tapatalk
this is exactly how my current (3rd) is. the other two had bleed, but not as defined as this one's is. the others were more diffused.
Spider210 said:
This is the second transformer I have purchased, received directly from amazon not even a reseller... This one the box has nasty finger smudges all over it and looks as if the box had been opened... but
Anyways... The issue being with this one is that (4) of the backlights are visable at all screen brightnesses. I did not have this issue on the other one I had (screen was flickering like short in the unit somewhere, so decided to return and order new one seeing as it would be faster then RMA)
Not sure if this is normal or if this is another reason to return this device as it seems like quality control seems to be an issue with this product.
Just seems annoying that is what I focus on all the time and not sure if this is normal or if I got yet another defective unit...
Please let me know if yours looks like this otherwise I believe I am returning this one and ordering another. This is unacceptable to me.
Click to expand...
Click to collapse
yah returned the 3rd one. amazon refuses to send me another one. says its likely to be DOA based on my past experience... wtf...

Grainy screen?

I see light vertical lines on the screen. They are more visible on a white background. I dont have to hold it too close to my face to notice it, i can see them even at distance of 10 inches or so. I went to bestbuy, and noticed that their display model had the same issue.
I have playbooks and touchpad in the house and i dont notice this behavior on those tablets, even if i look really closely. So its not a matter of screen resolution. It seems to be some defect with the screen. Maybe because its not a LED or IPS display?
I talked to Acer customer support, they told me to send it in for repair. I asked, whether i will get a replacement or not. He said they dont offer refunds or replacements under standard warranty? I dont want to send in my tablet and pay for shipping, only to have them reinstall the OS and send it back. So should i even bother?
I searched on different sites and forums ,and no one seemed to have mentioned this issue. But on Engadget review, they state "Pixels visible with naked eye" as one of the negatives, and the tablet i saw at bestbuy had the similar issue, so it can not just be me only. Maybe people dont really care to notice it? You will notice it more when you tilt up the tablet a little.
unfortunately, it's a "feature" of this tab. I knew ahead of time before I bought my tab because of a review but didn't think I would notice.
I only notice it now with the screen off or outside.
Sent from my Acer Iconia A500 using Tapatalk
Somairotevoli said:
unfortunately, it's a "feature" of this tab. I knew ahead of time before I bought my tab because of a review but didn't think I would notice.
I only notice it now with the screen off or outside.
Sent from my Acer Iconia A500 using Tapatalk
Click to expand...
Click to collapse
How do u notice it with screen off?? I am not talking about the "dots" on the screen which can be seen with screen off. These are very light vertical lines placed VERY close to each other. Maybe they are just pixels, but why are they so visible? My macbook pro 13" looks better and it has same resolution
zunairryk said:
How do u notice it with screen off?? I am not talking about the "dots" on the screen which can be seen with screen off. These are very light vertical lines placed VERY close to each other. Maybe they are just pixels, but why are they so visible? My macbook pro 13" looks better and it has same resolution
Click to expand...
Click to collapse
do not compare laptop with tablet. i'm sure all of a500 have same issue.
if u don't like its screen u should sell it and buy another tablet.
^ Not true. Neither my A500 or A101 suffer from these vertical lines the OP describes.
Lots of times eexplain a issue diffrently then others..
If what you are seeing is consistent. if its a kinda exact set of dots and lines in a grid on the device.. this is the DIGITIZER .. this can be seen easly on the a500. all devices have it but for some reason the grid is some type of reflective material instead of dull . this makes it easy to see on the iconia..
This is a very common complaint about the a500 tablet... to know if its this for sure go out in the bright sun .. tilt your screen around and it will come into very clear view...
good luck and i do hope this is what you are seeing. if not sending it back might be the only option . if your not under warranty you can try opening the case and check the display connectors.
He explicitly said it wasn't the digitizer, or "dots" as he put it.
same here
I cansee all the pixels with my naked eyes. Its worse than my arm11 cheap android phone..
sw6lee said:
I cansee all the pixels with my naked eyes. Its worse than my arm11 cheap android phone..
Click to expand...
Click to collapse
I used a magnifying glass and don't see anything.
shaun298 said:
I used a magnifying glass and don't see anything.
Click to expand...
Click to collapse
Its expecially noticible on white background or light colours like this xda forum web page. Don't look close to the screen, its hard to see it like that, but just looking at the screen normally, I can see full of pixels..not a HUGE problem, but its a little bit annoying..
FloatingFatMan said:
He explicitly said it wasn't the digitizer, or "dots" as he put it.
Click to expand...
Click to collapse
oops i do not know how i did not read that.. Sorry ..
call me dumb blonde .. Giggles.... I once had a issue long ago with the cable from my screen to the mb came loose.. took it apart and pushed it back on. and a drop of silicone to hold.. not stupid tape as acer does.
Thanks for the input everyone
I do believe you're seeing the red subpixels of the LCD. While they are extremely tiny, they seem to be slightly more noticeable than the blue and green, especially on a white screen. These are the only vertical lines I can think of besides the obvious digitizer lines you see when the screen is off under sunlight. Further reading (including illustrative image): http://en.wikipedia.org/wiki/Pixel
HideyoshiJP said:
I do believe you're seeing the red subpixels of the LCD. While they are extremely tiny, they seem to be slightly more noticeable than the blue and green, especially on a white screen. These are the only vertical lines I can think of besides the obvious digitizer lines you see when the screen is off under sunlight. Further reading (including illustrative image): http://en.wikipedia.org/wiki/Pixel
Click to expand...
Click to collapse
Yea upon looking very closely, they seems to be the pixels. Maybe they are more visible on this tablet because its just an LCD display as opposed to IPS as found on other tablets. Like i said, i noticed same thing on bestbuy display model as well.
With apologies to Arthur C. Clarke:
My god, it's full of pixels...
My mind is blown... people are seriously able to detect individual pixels when there are almost 150 per inch on this screen. I'm not sure I could see 150 individual anythings in one inch.
daveid said:
My mind is blown... people are seriously able to detect individual pixels when there are almost 150 per inch on this screen. I'm not sure I could see 150 individual anythings in one inch.
Click to expand...
Click to collapse
Um.. because there is something wrong with the iconia a500 screen?
sw6lee said:
Um.. because there is something wrong with the iconia a500 screen?
Click to expand...
Click to collapse
There is NOTHING "wrong" with it, it's just the way it's been designed. Whether you like that or not doesn't have a damn thing to do with that. It's not "wrong".
FloatingFatMan said:
There is NOTHING "wrong" with it, it's just the way it's been designed. Whether you like that or not doesn't have a damn thing to do with that. It's not "wrong".
Click to expand...
Click to collapse
Well, then its not well designed. That's what i wanted to say. People shouldn't be able to see full of pixels on this 720p pixel resolution on a 10.1 inch screen. Compare with other tablets; they may have pixels in texts, but not in any light background.
I can only see the subpixels with my nose to it on a bright white screen. At 149 ppi, this is pretty normal.

[Q] Visible "cells" on screen even when the screen is ON

This is not about the tiny silver dots you can see in certain angles when there is glare on the screen. I sold my 8gb Nexus 4 and bought a 16Gb but the new phone that just arrived has a bunch of vertical lines with 3 small horizontal lines which I assume is the digitizer and it is a self capacitance circuit. The problem is that it is visible ALL the time, from every angle even in dark rooms and while the screen is on. My old 8Gb did not have this problem (just the silver dots), is this enough for an RMA? I'm trying to get used to it but it is really distracting. Here are some pictures:
I would RMA that, that shouldn't look like that.
Sent from my EVO using Tapatalk 2
Yeah, I'm going to call google and see what they say. Sucks though, the screen had great colors, FAST binned, and running stock got me a score of 19k in Antutu.
I can see that on mine too, it's the LCD matrix. Was similar on my One X as well before I sold it. Doesn't bother me one bit
It's the digitizer. Nothing to worry about.
However, i don't see them when the screen is on.
Nuu~ said:
It's the digitizer. Nothing to worry about.
However, i don't see them when the screen is on.
Click to expand...
Click to collapse
I can see it if its a dark sceen, like if I pull down the notifications bar. What kills me is that my old rev10 Nexus 4 doesn't have that.
I emailed Google the picures of the screen and they said that it was defective and setup an RMA. Just wanted to post the result in case anybody has something similar. Thanks everybody.
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
meranto said:
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
Click to expand...
Click to collapse
The replacement hasn't shipped yet, will let you know when I get it but this is most certainly a defective screen, the two phones side by side in the first post are both rev11 301k and both arrived about a week apart in february. One has the digitizer marks that are barely visible, only from certain angles(doesnt even show up in the pictures) and when the screen is off, the other one I can see them from 4 feet away. I have to agree on the colors though, the 301k has much better colors compared to my old 211k.
meranto said:
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
Click to expand...
Click to collapse
Replacement just arrived, the digitizer is MUCH less visible. See pic attached.

[Q] [HELP] Screen burn-in problems

Guys, I have a terrible issue with my LG G2's screen. Apparently, it looks like it's gotten some annoying burn-ins, which look like white lines running across the screen. They aren't much of a problem for me, but they have got very annoying in recent time. And, it seems like they are becoming more prominent with time. Here are some pics in order to get a feel of what I'm talking about. Can it be fixed with a display tester app? Please help! This burn-ins are driving me nuts! Didn't pay so much for a flagship handset with screen issues. :crying:
By the way, these burn-ins are most evident on grey backgrounds, as shown in the screenshots with a plain grey wallpaper.
Link to screenshots: https://drive.google.com/file/d/0BySVfvd4_nwnMER5RENIdTZna28/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnMW5peEtsY2w1LVE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGc0WG44TnRKOWc/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGpwVVhYUzFFTFE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnY0pnVWsySllvZ0U/edit?usp=sharing
This is very strange.
I was under the impression that LCD screens could not get burn-in.
Maybe what you are experiencing is not burn in.
One of the reasons why i came to this phone because i have had the galaxy s2 with LED display and i got status bar burn in as i have noticed happens to many people with led displays. AMOLED included.
Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?
abhinav.tella said:
Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?
Click to expand...
Click to collapse
No, not at all. I take great care of my device. Not once has it fallen, nor be treated with pressure on the screen. Once, my mother happened to sit on my brother's G2, however, but he didn't experience any issues whatsoever. At least no similar burn-ins as on my device.
Weird, get warranty replacement then, still sure its probably the reflective layer, but hard to say what else could cause it to warp, since you say it hasnt suffered any abnormal usage.
I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.
mackster248 said:
I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.
Click to expand...
Click to collapse
Those weird lines seem to stick. But, I wouldn't want to mess with replacement units, warranty repair etc. If it gets too annoying to handle, my first approach would be the display tester app. Plus, these "burn-ins" are less prominent (almost invisible) in outdoor lighting and do not tend to appear as much (or at all) on different backgrounds than grey.

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