Hello all. I have done a quick search but didn't find any relevant threads, so apologies if it has already been discussed.
I bought my Xoom 5 weeks ago and configured it for 3 emails - Gmail, Outlook Exchange server and BT Internet. The first 2 are working absolutely fine but I am having constant problems with the last. When I first set up the account, the device set it up as 'IMAP' but that stopped working after a few days - BT said they don't support it and it should be setup as 'POP3'. That I did but soon I started getting error messages saying there were problems connecting to the server. This has been happening intermittently - even on the same day. I have deleted the account and set it up again - on occasions working fine but on other days it says there was an error with user name or password. After talking with support at Motorola today, I tried another client - 'K-9', but that also is having the same problem. I should add that while all this is happening on the Xoom, the email is easily accessible on my PC and even my Android phone - HTC Desire HD.
Can some one please help? I am getting very frustrated.
Regards.
Naim
Hmm. Over 24 hours now. 58 views but no replies. Surely someone would know the answer.
Looks like my wait will go on!
Regards.
have look there : http://forum.xda-developers.com/showthread.php?t=1117262&highlight=email
maybe its the same kind of issue i got. Only way i found to fix it was to go back to 3.0.1, then setup email account and update to 3.1
It's nothing to do with your xoom.
Bt are known to have ridiculous email servers. Clarify that the settings you have from them are correct.
As we all well know IMAP and POP3 are extremely different things?
Sent from my HTC Sensation Z710e using XDA Premium App
Related
Hey Guys....
Anyone else having trouble with connecting to the exchange server...I have been trying for the past one hour, been messing with the settings with no luck. Please let me know if someone has any pointers.
Thanks.
I had issues this morning (EST) when I first got the phone so i just erased everything and then , for an unknown reason, it started working. Sorry, wish I had more for ya but it should work eventually
this has been an intermittent issue logged and literally being worked on by tmo engineering..
pjmurphy77 said:
I had issues this morning (EST) when I first got the phone so i just erased everything and then , for an unknown reason, it started working. Sorry, wish I had more for ya but it should work eventually
Click to expand...
Click to collapse
Can you explain the settings you used to get it synced.
Thanks...
Make sure ssl is checked
Domain is \my email address
I am having issues too, it will work for a bit then fail, then start working again. Do we know that this is a known issue for sure?
Sent from my HTC Glacier using XDA App
I was able to login after the firmware update from T-mobile....and so far it looks like its working....time will tell....
I use Touchdown and had email, calendar and contacts within minutes. It also syncs tasks. Try it for free in the market. Much better interface than stock. I've used it on my Epic, X and now MT4G with no problems.
I noticed today that it appears active sync is only not working for me while on wifi. Anyone else noticing this?
Sent from my HTC Glacier using XDA App
hi,
I have problems with syncing my pop3/imap mail accounts. It does not automatically sync every hour. I have to do it manually. Sometimes, after 4 hours or so, it might or might not automatically sync.been struggling with it to be honest.
it syncs normally for a few hours then somehow it blocks out and only works by manual syncing .
What I tried:
- Deleteing the accounts and new setup
- fresh installation of ARHD 5.1.7 (with EXT4 script)
of course I haved checked the auto update box. I do not have any problems with manual syncing.
Do you have any ideas on how to get this over with ?
Thank you.
P.S , when i go to settings>accounts&sync>mail account , i have 3 email accounts setup and the sync time is always something like from when i last manually syncd it , unlike with weather and facebook , last sync time changes according to your preferences, but with mail its not.
I think the HTC mail app is FUBAR'd. My problem is with IMAP using their app. When I send something from the phone it's not saved to my 'sent items' folder, and when I delete a message, it comes right back at the next synch.
Not sure if it's an HTC problem or an Android problem, but if they expect to be taken seriously, it really needs to be fixed. I mean, really... email isn't exactly a new technology anymore where it should be confusing to anyone with HTC's or Google's experience and resources.
some peeps at android forums reported this too :
"Did a update to Gingerbread yesterday. I have a few imap accounts synced up with my phone which has been working perfectly.
Since the update, the phone won't check for emails after my off peak times even though its set to check every hour in off peak times. During peak, it does its job fine. Just not off peak.
Gmail is fine also."
as for the imap sent items , i didnt notice that yet (may be cos mainly i read mails lots and dont check what i send)
but for this syncing imap issue , its really serious and i never had it before with froyo.
would appreciate any help.
thx
confirmed issue , gingerbread htc mail off peak does NOT autoupdate
i can confirm this issue after gingerbread update.
i just realized after testing that my issues been related mainly due to not updating in off peak period ! even though its set up to hourly auto updates during the off peaks. really weird.
anyway to get through that ? its very important cos we r loosing a basic functionality of our phones
thx for any help , appreciated.
Hi,
I found I had the same problem with the HTC email app when I upgraded to a Gingerbread ROM (LeeDrOiD).
I was able to resolve the issue by deleting all five of my email accounts then manually adding each account again (three IMAP gmail, two POP hotmail).
Everything has worked since then (although I don't like how the unread count now relates to since you last used the app rather than actual amount of unread messages).
Hope this helps.
Oh, and I'm in the process of contacting HTC as I'm eager to find out exactly how the stock email app schedules its mail retrievals from the server.
I set mine for once a day but would like to know if that time can be set for 8am daily so that I get them in the morning before work.
I'll be sure to update you with any information I find.
cementboy said:
Oh, and I'm in the process of contacting HTC as I'm eager to find out exactly how the stock email app schedules its mail retrievals from the server.
I set mine for once a day but would like to know if that time can be set for 8am daily so that I get them in the morning before work.
I'll be sure to update you with any information I find.
Click to expand...
Click to collapse
cheers mate , would be great to hear HTC's feedback to u , keep us updated.
thx
jus to point out , i installed a froyo based rom , and everything was working , even the hotmail exchange sync (no deleted messege bug).
i started using k9 mail to avoid all those issues mentioned above , as i read that its the best 3rd party mail app.
but can someone show me how to set it to push with yahoo? normally it should push yahoo but for me it doesnt .
and for activesync hotmail, it doesnt connect at all , this is really frustrating , and i contacted HTC about this but they didnt reply !!!!
Bah. HTC gave me a generic reply explaining how to set up auto sync rather than giving any details about how it operates. Never mind.
pfff same here , their reply was nothing meant to be useful !!! generic stuff and not related to the issue! as if its a wifi or 3g connectivity issue , meh
same problem for me ..... after the update(gingerbread) ......
Need go setting ,receive , tick delete on service , and sync folder tick inbox and send, should fix it
Sent from my HTC Desire HD using XDA Premium App
think we will only need an update from HTC for this to be fixed , seen alot of other users complaining to several HTC mail (gingerbread) issues.
Was working fine till about two days ago. Using the standard yahoo client that comes with the phone. Now I get no new e-mails coming from yahoo, no notifications, even the inbox is acting a bit different.
Not sure if I changed anything but probably was playing around with something and screwed it up. Now I've tried everything and still does not work. Deleted the account and added it again and nothing.
Mind you the yahoo mail client was always way slower than gmail instant push. Should I just try the yahoo app, it has mixed reviews.....
I heard people pushing it thru gmail for faster access, not sure how go about that.
Thanks
Still can't find the problem.
I was using the original email client and no yahoo or hotmail. I downloaded a email client from the market place and works fine. I have no Idea what happened. I deleted me email accounts and then added again and same thing. nothing. Wierd.
Same problem here. Just wish I knew if it was a yahoo problem, At&t problem, or Android problem.
Same here. I just went into accounts settings and reentered my password and it worked for a little bit. After doing that 2 or 3 times it seems to be working fine now.
Now mine is working this morning. Hopefully it keeps working.
Sent from my MB860 using XDA App
i agree that email app has been acting up, certain emails are not feeding through
My Yahoo email account quit working late last week. I had it set up as a POP account. It had been acting up for a couple weeks prior to that.
So, I downloaded the Yahoo Mail app from the marketplace and it functions the way it should. Which is good because I'm fairly certain that was killing my battery and eating up data (maybe the same issue Yahoo was having for WP7 devices?).
I'm still fairly new to Android having the had the Atrix since mid-March after defecting from BB (I had a Torch, had been a BB user for nearly six years) so I'm not sure exactly what went wrong but the Yahoo Mail app is functioning. As far as I know Yahoo email has never played well with Android. My initial foray into Android in 2009 with a Rogers branded HTC Magic was short lived in part due to the fact Yahoo didn't function properly. Perhaps the app is the answer?
Good luck in finding a solution for those still having trouble.
Well mine quit working again. Tried reentering the password with no luck. Might remove the whole account later and re-add.
Sent from my MB860 using XDA App
I tried that, but that didn't work. Both Yahoo and Hotmail doesn't work properly anymore. I just downloaded a email client from the marketplace and seems to work fine, though kinda complicated to get it working the way I like it. But works. Maybe with GB update, it will fix it.
I am using the native HTC mail client on Evo 4G. It failed to retrieve new Yahoo mail. Any one else having this issue?
I have 3 yahoo accounts on my EVO and all of them are set up the EXACT same way. All work just as they have for the last 14 months, except one. It will not load any of my emails. It just says "More emails on server"
And another strange thing is my settings for mail size and email count keeps changing. I had it set up to download 200 emails at a time with no size limit and some thing keeps changing the size to 25KB and to download by days instead of number of emails... any one have a fix for this or any idea as to what is actuall going on?
I found a thread over at android forums as well ont his issue, but no one has posted anything on it here...
here is the thread link to over there
http://androidforums.com/evo-4g-support-troubleshooting/359424-yahoo-mail-stopped-working.html
TIA!
Yes! I have been having the same problem. Everything was perfect, then all the sudden, nothin...
I ended up downloading the Yahoo mail app from the market. Kinda like it better anyways.
Use the Yahoo app.
Same here, no email from yahoo
Just an update, for all the Yahoo threads, my mail just now updated in the HTC app.
I refreshed a couple of times, and it is working!
--Kevin
Mine just started working as well.
Sent from my PC36100 using Tapatalk
I dont like the Yahoo app...
I just tried to check it right now and everything came thru...so I guess what ever the problem was is now fixed...
10-4 on that. mine is working again.
Just got my N10, and have been trying unsuccessfully to set up the device to sync with my office's exchange server. I am using the same settings that already work with my Galaxy SIII, but I keep getting an error message that it could not connect to the server. Anyone have any ideas?
Sent from my Nexus 10 using xda app-developers app
Update; I spent about 30 minutes with Google tech support - the person helping me was singularly unhelpful. I'm checking IT issues on my end, and will try calling back later this evening to see if there's someone more knowledgeable available.
Nexus 10 Exchange sync issue...
Buck1969 said:
Update; I spent about 30 minutes with Google tech support - the person helping me was singularly unhelpful. I'm checking IT issues on my end, and will try calling back later this evening to see if there's someone more knowledgeable available.
Click to expand...
Click to collapse
I had the same problem ... but a bit different ... I can sync all except my inbox... a paid app called Touchdown by nitrodesk works but I'm not happy about having to pay $20 to do what I've been able to do on my phone for over 2 years... This is old tech and should be baseline functionality for any tablet.
Let me know if anyone gives you the real solution
David
Sorry guys, But I don't see how this is Google's fault?
Exchange Mail is Exchange mail.
I'd be leaning on your work's IT staff to figure out why it's not working correctly via Active Sync.
One thing to check, depending on what/how you have yours set up.
My Exchange limits me to 10 mobile devices. Now I know that doesn't sound like much...but once you start testing ROMs, etc., that gets filled up quick.
So check and see if you have a limit on devices, and if so...clear out any old or unneeded devices.
My Mail also asks for Administrator permission. Before it'll sync, I have to drop down a notification and allow it administrator access.
(I can remotely wipe a device if I log into my account via our WebMail interface)
My guess is either too many devices or your naming schema/paths you're using on the tablet.
I had the same sort of problem with my Apple iTurd mini. S3, Nexus 10 and Desire all worked fine, but the iTurd did not. Logged into OWA with my laptop, went into options and then mobile devices and I removed ALL devices from there. Now my S3, N10, desire and iTurd all work.
More than likely an issue atteh exchange end. Some are also set up to only allow x number of deivces.