HTC e mail IMAP/POP gingerbread - Desire HD General

hi,
I have problems with syncing my pop3/imap mail accounts. It does not automatically sync every hour. I have to do it manually. Sometimes, after 4 hours or so, it might or might not automatically sync.been struggling with it to be honest.
it syncs normally for a few hours then somehow it blocks out and only works by manual syncing .
What I tried:
- Deleteing the accounts and new setup
- fresh installation of ARHD 5.1.7 (with EXT4 script)
of course I haved checked the auto update box. I do not have any problems with manual syncing.
Do you have any ideas on how to get this over with ?
Thank you.
P.S , when i go to settings>accounts&sync>mail account , i have 3 email accounts setup and the sync time is always something like from when i last manually syncd it , unlike with weather and facebook , last sync time changes according to your preferences, but with mail its not.

I think the HTC mail app is FUBAR'd. My problem is with IMAP using their app. When I send something from the phone it's not saved to my 'sent items' folder, and when I delete a message, it comes right back at the next synch.
Not sure if it's an HTC problem or an Android problem, but if they expect to be taken seriously, it really needs to be fixed. I mean, really... email isn't exactly a new technology anymore where it should be confusing to anyone with HTC's or Google's experience and resources.

some peeps at android forums reported this too :
"Did a update to Gingerbread yesterday. I have a few imap accounts synced up with my phone which has been working perfectly.
Since the update, the phone won't check for emails after my off peak times even though its set to check every hour in off peak times. During peak, it does its job fine. Just not off peak.
Gmail is fine also."
as for the imap sent items , i didnt notice that yet (may be cos mainly i read mails lots and dont check what i send)
but for this syncing imap issue , its really serious and i never had it before with froyo.
would appreciate any help.
thx

confirmed issue , gingerbread htc mail off peak does NOT autoupdate
i can confirm this issue after gingerbread update.
i just realized after testing that my issues been related mainly due to not updating in off peak period ! even though its set up to hourly auto updates during the off peaks. really weird.
anyway to get through that ? its very important cos we r loosing a basic functionality of our phones
thx for any help , appreciated.

Hi,
I found I had the same problem with the HTC email app when I upgraded to a Gingerbread ROM (LeeDrOiD).
I was able to resolve the issue by deleting all five of my email accounts then manually adding each account again (three IMAP gmail, two POP hotmail).
Everything has worked since then (although I don't like how the unread count now relates to since you last used the app rather than actual amount of unread messages).
Hope this helps.

Oh, and I'm in the process of contacting HTC as I'm eager to find out exactly how the stock email app schedules its mail retrievals from the server.
I set mine for once a day but would like to know if that time can be set for 8am daily so that I get them in the morning before work.
I'll be sure to update you with any information I find.

cementboy said:
Oh, and I'm in the process of contacting HTC as I'm eager to find out exactly how the stock email app schedules its mail retrievals from the server.
I set mine for once a day but would like to know if that time can be set for 8am daily so that I get them in the morning before work.
I'll be sure to update you with any information I find.
Click to expand...
Click to collapse
cheers mate , would be great to hear HTC's feedback to u , keep us updated.
thx

jus to point out , i installed a froyo based rom , and everything was working , even the hotmail exchange sync (no deleted messege bug).
i started using k9 mail to avoid all those issues mentioned above , as i read that its the best 3rd party mail app.
but can someone show me how to set it to push with yahoo? normally it should push yahoo but for me it doesnt .
and for activesync hotmail, it doesnt connect at all , this is really frustrating , and i contacted HTC about this but they didnt reply !!!!

Bah. HTC gave me a generic reply explaining how to set up auto sync rather than giving any details about how it operates. Never mind.

pfff same here , their reply was nothing meant to be useful !!! generic stuff and not related to the issue! as if its a wifi or 3g connectivity issue , meh

same problem for me ..... after the update(gingerbread) ......

Need go setting ,receive , tick delete on service , and sync folder tick inbox and send, should fix it
Sent from my HTC Desire HD using XDA Premium App

think we will only need an update from HTC for this to be fixed , seen alot of other users complaining to several HTC mail (gingerbread) issues.

Related

Email Delay

I'm having troubles with pop email accounts, I'm not being notified for new emails, they do not show up in my inbox until i manually open the email client - I have my client to auto check every 5 minutes, yet if I don't check for half a day and then login I have emails from all times of the day being loaded into my inbox.
my friend is having the issue, was wondering if anyone else was?
It's with hotmail, yahoo and ever business emails servers.
suggestions?
Thanks in advanced
nobody noticed that there email isn't polling when it should be?
If you are using an app-killer, make sure your email app isnt killed with it, since that would eliminate the option to auto-fetch emails.
Inebriatef said:
If you are using an app-killer, make sure your email app isnt killed with it, since that would eliminate the option to auto-fetch emails.
Click to expand...
Click to collapse
Pls check these items.
Have you add to auto kill list? then remove it. along with email app.
com.andorid.provider.download
google.android.apps.uploader
data sync should be on.
try it.
Im sure yore battery life wont last 2 days. and why did you setup pop3? Go for Imap it saves resources and disk space.
Let your computer do POP3 work.
no appkiller of any kind installed
I just noticed now I havn't received emails to my phone in the last 3 days, I had to manualy open the app to fetch it, update is set to 30 min
I use moxier and it updates and polls fine,
email app doesn't.
x10a rooted on o24 software
every other functions works great
robbyf66 said:
no appkiller of any kind installed
I just noticed now I havn't received emails to my phone in the last 3 days, I had to manualy open the app to fetch it, update is set to 30 min
I use moxier and it updates and polls fine,
email app doesn't.
x10a rooted on o24 software
every other functions works great
Click to expand...
Click to collapse
On the first day I got the phone, before doing anything (root) to it, I also noticed that it didn't poll. Had it set for 5 minutes, background data on and it did nothing. Never polled once all day.
So rather than waste my time with something (else) from SE that didn't work I just installed K-9 Mail and never looked backed since
i have all my accounts forwarded to my gmail which i believe is push on android phones (someone correct me if im wrong), although this probably doesnt save battery life, i prefer having my email pushed
zhoustanley said:
i have all my accounts forwarded to my gmail which i believe is push on android phones (someone correct me if im wrong), although this probably doesnt save battery life, i prefer having my email pushed
Click to expand...
Click to collapse
agree...just let gmail take care of it
I prefer to reply or send emails from my actual email account, I did use k9 for a while and it was working and i do like all the additional advanced features it offers. All I need is basic send/receive from a basic client and the android email app is suppose to work like that.
thanks so far guys
rvictorg said:
agree...just let gmail take care of it
Click to expand...
Click to collapse
The regular email client is a bit lacking. Your issue isn't common though. Must be just missing something in the setting somewhere...if not you could always do the total reset on the phone i guess if you really had too.
I recently just caved in and made the full switch to Gmail for all of my accounts. Much easier to manage. It IS full push email I believe, plus imap makes things so much easier it's not even comparible.
It's too bad the gmail app on the phone won't let you send from multiple addys, but the web interface is good for sending from a diff addy in a pinch.
robbyf66 said:
I'm having troubles with pop email accounts, I'm not being notified for new emails, they do not show up in my inbox until i manually open the email client - I have my client to auto check every 5 minutes, yet if I don't check for half a day and then login I have emails from all times of the day being loaded into my inbox.
my friend is having the issue, was wondering if anyone else was?
It's with hotmail, yahoo and ever business emails servers.
suggestions?
Thanks in advanced
Click to expand...
Click to collapse
Just checked it today, App killer was set for auto kill after a hour. Disabled, now push email works.....

IMAP Accounts Not Downloading EMail, e.g. Gmail

Hi guys
I have a HD2 with the Stock ROM 1.66, all working fine until recently, where both my Gmail accounts are blank, every folder is empty, Send/Receive runs, Connecting > Logging on > looking for Changes > Updating Folders > Disconnecting.
No email is downloaded, Ive tried removing accounts and re-adding, checking the deletion and day threshold settings, and its still not download any at all.
The only thing ive done recently is installed SPB keyboard which ive removed, and the Excalibur Android Loader app, which is also now removed. I also changed a registry setting under HTC Album to ignore the .thumbnails folder, but nothing else.
Help!!
My Outlook sync probably works fine, but because i dont have a valid SSL cert on exchange yet, i cant test with that.
Thanks
Does your email account work fine via webmail?
works fine via webmail.
Okay ive found the problem after hours of investigation, the date was set to 2011 for some reason, so it was connecting and seeing no emails for that date!!!
Thanks
flashy said:
works fine via webmail.
Okay ive found the problem after hours of investigation, the date was set to 2011 for some reason, so it was connecting and seeing no emails for that date!!!
Thanks
Click to expand...
Click to collapse
I'm having the same issue. It checks email and comes back with the current time as the refresh time, but doesn't show any new emails. I have found a trick that if I go into the settings for that mail account and just click through them without changing anything, it will receive the current mail. Unfortunately I have to do that every time I want mail from that IMAP email. The unfortunate side effect is that it also resets default settings for emial size and frequency.
Where was the date field that you are talking about above?
I just went to my phone's date/time setting and it was set to automatic from server. I toggled it to manual and back to automatic. Now it's receiving emails again. That may have fixed it. I'm a little skeptical as I have done little things here and there which will may it update and retrieve email once, but it never seems to work on its own without my tinkering with it. We'll see. If it is still working tomorrow, I'll report back here to let everyone know.
So I tried it again this morning and it isn't working again. So that wasn't it. Also, one correction to my last post ... my IMAP isn't empty it just won't receive new mail. I hit refresh and the sync symbol spins and then shows the current time as if refreshed but no new email pop in. It also does this so fast that it cannot possibly be logging in and checking before it returns with no mail. Still frustrated. Let me know if anyone figures this out.
PS - as additional info, I own my own domain and email hosting through Rackspace. Since my wife has the same setup (Domain and sakes rackspace account) I added her email to my phone and it works fine (tried over several days). So now I'm really baffled.
Solved! Android 2.2 stopped receiving emails (T-Mobile)
Solved! Android 2.2 stopped receiving emails (T-Mobile)
Ok, I have spent countless hours researching and troubleshooting this and I think I have the solution. Apparently, Android's native email software has difficulty with certain things, "Flagged" emails being one of them. I.E. those emails you flag different colors to follow up on later.
I have tried everything I could find on the issue and this seems to be what worked for me.
Background (Just in case this helps you):
Phone: T-Mobile HTC HD2 running Android 2.2 NAND
Issue: Email worked fine on multiple accounts for over a year on this phone, then one day one of my personal IMAP account stopped receiving emails. Gmail and my Exchange accounts still worked fine. However, my IMAP account would say it is "Syncing/Refreshing Messages" and come back with the current time stamp, but would not pull in any of the new messages. My only work around until now was to run through the email account setup for Incoming mail server, Outgoing (SMTP) mail server, etc. Then it would work, but only once. If I wanted my new mail again, I would have to repeat that process. About a day or so before I began having issues, I had flagged several emails for future follow-up. I read a post that mentioned that in passing so I tried it. I went into Outlook and unfledged all the emails I had flagged.
Solution: Un-flag all emails in your INBOX. Then wait 4-12 hours.
NOTE! At first it didn't work, but after a few hours I started getting my emails and have been getting everything fine since (last 48hours). I guess it takes time to propagate in the system or something.
I hope this helps!

SGS2 ICS 4.0.3 I9100XLP7 XSE Email sync issue

Hi,
i think there might be some people who had just updated their SGS2 to the latest ICS might face same issue, so i started a thread here.
i will first illustrate what i encounter.
1. i have trying to sync my company email through SGS2 email app, through Microsoft Activesync option.
2. i key in the correct email address password, press on Micorsoft Activesync, the app will link me to key in domain info, email server info, SSL info, etc
3. sync option/setting and sync email/calendar/contacts by default, choose push method to sync.
4. click next and securities is enforced to my phone
5. now the sync is started.
sync of Contacts and Calendar works alright(i have not found any obvious problem so far)..
but i found problem in sync of email. the syncronization is slow(in both 3G and Wifi network). it always sync halfway(eg. choose to sync email for 1 day), and only have maybe 20 emails syncs and it will stop syncing. when press Refresh, it says "connection error(email name)".
i tried to send out email using this email app, it works...
this really puzzle me.. is it that i setup the email wrongly? or there is really some bug in this app??
Note: when i was using Gingerbread, the email app works perfectly, and sync using push method is almost the same pace as my laptop MS Outlook.
please dont flame on me. any suggestions/inputs/experience are welcome.
thanks.
mokkimhong said:
Hi,
i think there might be some people who had just updated their SGS2 to the latest ICS might face same issue, so i started a thread here.
i will first illustrate what i encounter.
1. i have trying to sync my company email through SGS2 email app, through Microsoft Activesync option.
2. i key in the correct email address password, press on Micorsoft Activesync, the app will link me to key in domain info, email server info, SSL info, etc
3. sync option/setting and sync email/calendar/contacts by default, choose push method to sync.
4. click next and securities is enforced to my phone
5. now the sync is started.
sync of Contacts and Calendar works alright(i have not found any obvious problem so far)..
but i found problem in sync of email. the syncronization is slow(in both 3G and Wifi network). it always sync halfway(eg. choose to sync email for 1 day), and only have maybe 20 emails syncs and it will stop syncing. when press Refresh, it says "connection error(email name)".
i tried to send out email using this email app, it works...
this really puzzle me.. is it that i setup the email wrongly? or there is really some bug in this app??
Note: when i was using Gingerbread, the email app works perfectly, and sync using push method is almost the same pace as my laptop MS Outlook.
please dont flame on me. any suggestions/inputs/experience are welcome.
thanks.
Click to expand...
Click to collapse
from what i have read in the past few days, its a known issue and i think there isn't a fix for it yet.
Thanks for you comment. Seems like not many people discuss about this. No new thread about this. Hence I open a new thread.
Anyone has similar experience or had no problem at all please fell free to comment.
Sent from my GT-I9100 using XDA
mokkimhong said:
Thanks for you comment. Seems like not many people discuss about this. No new thread about this. Hence I open a new thread.
Anyone has similar experience or had no problem at all please fell free to comment.
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
I had similar problem in sync. So I shifted to enhanced mail.it is way better than stock app. And works flawlessly.
Sent from my GT-I9100 using xda premium
Happens with Facebook notifications too. But indeed the Sammy app does actually sync properly when Gmail doesn't.
Sent from my GT-I9100 using xda premium
drelite08 said:
Happens with Facebook notifications too. But indeed the Sammy app does actually sync properly when Gmail doesn't.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I think for my case, gmail app work flawlessly. It almost get the email Just after my mouse click.
Sent from my GT-I9100 using XDA
Hi mokkimhong
I'm having the same issue. It works perfectly on WIFI, but as soon as a switch to Cellular it stops working.
I have recreated the Account from scratch using Cellular connection, then it works for a few minutes/hours. Suddenly it will just stop with the same error you are getting.
After that I'm forced to used WIFI only. Very frustrating!!!
Anyone have a fix, please post.
Thanks!
same thing here, even when i run ICS custom ROMs
there's already a thread about this, with more details on the problems and bugs. also for some users / exchange types, there seem to be some workarounds: http://forum.xda-developers.com/showthread.php?t=1545986
heldchen said:
there's already a thread about this, with more details on the problems and bugs. also for some users / exchange types, there seem to be some workarounds: http://forum.xda-developers.com/showthread.php?t=1545986
Click to expand...
Click to collapse
Ya I was in that boat... Set my retrieval size to 100kb and changed my push settings to 5min intervals and all seems fine now. Not the best I know but a decent work-around until this is sorted out.
Thanks heldchen
Will go check it out!
Sucked!!!
Hi,
I am also facing the same issues (same device and same os). Please tell some solution or better alternative free apps which i can use instead to ms active sync.
Advance Thanks ...
---------- Post added at 11:05 AM ---------- Previous post was at 10:13 AM ----------
Hey guys,
There is solution for that active sync problem, just try setting "Size to retrieve emails = 100 kb". Its working for me ...
hi guys, just realised this problem with my SGS II. Running on ICS 4.0.3 and push with full email retrieval isn't working on stock Gmail...
For now sync manually, however noticed that Calendar and Contacts are ok...
I have had the same problem. I'm using ICS 4.0.3 in a Samsung Galaxy 2
Since I'm updated to ICS, I've lost my corporate mails (gmail worked fine).
I've deleted and re-created my account several times. Yesterday, I realized that one more day had been added to my email's list. Current setup established 2 weeks sync and my retrieval size to 100kb
What I did was to set my retrieval size to Total and reduce the sync to only three days. Ta daaaaaaaaaaa. It has been working for two complete days now.
Hope this helps
Best

[Q] Email Sync Frequency Not working

Hi Guys,
Wondering if there's anyone who can help me with an issue I'm having.
I've set my corporate email up (NOT Gmail) and set it to sync every hour, however this setting doesn't seem to get applied and I'm receiving notifications as soon as emails arrive in my inbox i.e. push notifications.
Anyone else having this issue? Or know how to stop this from happening?
Cheers,
B
bunt83 said:
Hi Guys,
Wondering if there's anyone who can help me with an issue I'm having.
I've set my corporate email up (NOT Gmail) and set it to sync every hour, however this setting doesn't seem to get applied and I'm receiving notifications as soon as emails arrive in my inbox i.e. push notifications.
Anyone else having this issue? Or know how to stop this from happening?
Cheers,
B
Click to expand...
Click to collapse
Having the same issue and I've posted this very same question a good while back too.
The only "valid" response that I got was install a mail app on your phone...
I haven't done that and I'm just living with the push as it is :/
Due to Franco's Kernel my battery lasts more than a day so I'm happy enough (meaning I don't mind the extra battery drain from this)
But I'd still like it if it were once per (half) hour
Foxnov1990 said:
Having the same issue and I've posted this very same question a good while back too.
The only "valid" response that I got was install a mail app on your phone...
I haven't done that and I'm just living with the push as it is :/
Due to Franco's Kernel my battery lasts more than a day so I'm happy enough (meaning I don't mind the extra battery drain from this)
But I'd still like it if it were once per (half) hour
Click to expand...
Click to collapse
Really, that's the only solution!?!?! Surely this BUG in the android mail app has a fix somewhere??? I think the app is perfect in every way except for this one thing!
bunt83 said:
Really, that's the only solution!?!?! Surely this BUG in the android mail app has a fix somewhere??? I think the app is perfect in every way except for this one thing!
Click to expand...
Click to collapse
That's the only solution I've been given yes.. And I refuse to get an app for things that should work buildin anyway.
My topic just got no further answers..
Another one, "best" response was to get an app
Several more topics but non consist of any information about this ANNOYING BUG! :/
Foxnov1990 said:
Having the same issue and I've posted this very same question a good while back too.
The only "valid" response that I got was install a mail app on your phone...
I haven't done that and I'm just living with the push as it is :/
Due to Franco's Kernel my battery lasts more than a day so I'm happy enough (meaning I don't mind the extra battery drain from this)
But I'd still like it if it were once per (half) hour
Click to expand...
Click to collapse
Foxnov1990 said:
That's the only solution I've been given yes.. And I refuse to get an app for things that should work buildin anyway.
My topic just got no further answers..
Another one, "best" response was to get an app
Several more topics but non consist of any information about this ANNOYING BUG! :/
Click to expand...
Click to collapse
Thanks mate! I guess most people either want push notifications, or they're using another app for non-gmail email...
No problem.
Still doesn't fix the issue at hand though!
So if anyone has any advice how to fix this, feel free!!
I have noticed this too with my work e-mail account which connects to a corporate Exchange server using ActiveSync. I noticed that when setting the e-mail to anything other than push nothing changed apart from the battery usage for the exchange service on the phone, which surprisingly seemed to go up.
Is everyone who is having this issue using Exchange e-mail accounts?
Azarin said:
I have noticed this too with my work e-mail account which connects to a corporate Exchange server using ActiveSync. I noticed that when setting the e-mail to anything other than push nothing changed apart from the battery usage for the exchange service on the phone, which surprisingly seemed to go up.
Is everyone who is having this issue using Exchange e-mail accounts?
Click to expand...
Click to collapse
I'm only syncing my hotmail email account and that gives problems for me. Not sure about the google one as I don't really use it.
Anyone got any solution besides an app?!
Foxnov1990 said:
I'm only syncing my hotmail email account and that gives problems for me. Not sure about the google one as I don't really use it.
Anyone got any solution besides an app?!
Click to expand...
Click to collapse
How have you configured Hotmail? Has it been set up as an Active sync (corporate) account (will have options for calendar and contacts syncing) or a POP3 account?
Using POP3 will probably let you choose a checking frequency, but you lose the option to delete messages from the server etc.
Sent from my Nexus 4 using Tapatalk 2
Azarin said:
How have you configured Hotmail? Has it been set up as an Active sync (corporate) account (will have options for calendar and contacts syncing) or a POP3 account?
Using POP3 will probably let you choose a checking frequency, but you lose the option to delete messages from the server etc.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
So all these topics including in the ask anything topic and no one even bothered to mention this? :/
It's written nowhere that this is the solution. And damn it's very easy too
So basically if you use google for calendar / contacts its the following:
* Ability to delete mails from server -> connect as Corporate
* sync frequency -> connect as Mail
-------
This is my first android phone so the difference was unknown to me sadly.
Thanks!

Exchange ActiveSync Push not working, HELP!!

I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
pss3054b said:
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
Click to expand...
Click to collapse
So, can anyone help us?
I get this problem a lot with gmail, yahoo, and hotmail. Sometime it works, sometimes it doesn't. The only good news is that the new Gmail app (coming soon) will be able to handle multiple accounts from Yahoo, Hotmail, and Exchange. So hopefully that will be a better app than Samsung's mail.
PS> If you set it to retrieve every X minutes it will work, but it will waste more battery than push.
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
volrus said:
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
Click to expand...
Click to collapse
Been using the new Gmail 5.0 app, it handles multiple accounts nicely. It doesn't use push, but checks every 15 mins. Overall I like it more than the Samsung email app, so I am using Gmail now. I deleted all the accounts from the Samsung app. I've also noticed an improvement in battery life (subjective).
I have the same issue
Hi all, it's been a LONG time since I've been over here. I recently got the Note 4 as a Christmas present from the wifey, she knows what I like. Probably helps that I've had every Note so it's a safe guess on her part. Yesterday I received the push update from AT&T which took it up to 4.4.4. Well, since that my push email works when it wants to. It will eventually push it but it could be anywhere between 15 minutes and 2 hours. This is unacceptable for me as I own a custom networking company that has jobs in all timezones and I need to get my emails immediately.
I have done all of the regular "troubleshooting" steps including wiping my phone and starting from scratch with nothing installed but the stock email. I even changed the SIM. All of the push/sync settings are enabled......ALL of them.
I would LOVE to use my Touchdown app which I basically keep on my phone now for the server search feature but don't use it for notifications because it doesn't show the email content on my Gear S. The only app I know of that shows that email content on the Gear S is the stock email app (PLEASE CORRECT ME IF I'M WRONG).
Has anybody found a resolution to this? I haven't rooted my phone since my Note 2 but before that I'd been hacking them since these threads at XDA were WinMo only. I'll gladly put a new ROM on if I can get my email working and pushed to my Gear S again. Does anybody have any recommendations that may save me some time poking around?
Thanks for listening to my long winded story. I've been told I write too much. Happy holidays!
use maildroid app.
I have no problems with my MS Exchange account pushing the new emails. I remember reading in the MS Exchange set up instructions that if you set it up as a POP rather than an Exchange account the calendar & task functions will be disabled. Knowing that an Exchange account can be set up as one or as a POP email account I would make certain you have it set up as an Exchange account and not a POP account. Not sure if that has anything to do with the push feature but I thought it would be worth mentioning.
My Exchange email through the Samsung email app works fine and push email works. It's worked on every Samsung phone I've had on every rom I've tried so I guess I'm of no help.
volrus said:
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
Click to expand...
Click to collapse
Sprint Note 4/Exchange 2010
I have also been seeing inconsistent results with exchange push email as to the timing of received messages. I was also seeing the battery drain issues associated with exchange push. Although I noticed the battery drain was worse while using cellular data as opposed to wifi. I have only been using the samsung email app with stock NK2, with Hybrid X, and BobCat roms. Same results on all roms. I have repeatedly gone thru the steps of deleting phone thru webmail, delete account on phone after force stop of exchange and email apps and resetup, added account thru email app instead of thru accounts. If I saw it in a forum I tried it. I do primarily use wifi whenever possible. I did confirm it was only exchange push causing my issues as I could set to 15 minutes or manaual and not see the battery drains.
i also had a Nexus 6 along with other devices prior to this phone and push worked just fine.
So yesterday I took the plunge and loaded MailWise. My phone is now using push and is working great. As it has on other phones/devices I have had. Not seeing huge battery drain even on cellular data. Yes, it is possible to see data icon stop running constantly on cellular data after all with this phone. 6 hours off charger today and still at 90%. Prior I would have been pushing 60% range. Receiving email notifications on phone either prior to my desktop outlook or at the same time. Which is normal. Specifically tested by sending messages to my exchange account using gmail and yahoo while having desktop outlook open and running.
I did notice thru webmail that my device now shows up as Android instead of SAMSUNGN910P
Hope this can help others

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