Database Users

[Q] Email not auto checking?

Have a weird problem. Got the Epic on release day, set up my two emails that I want to be able to check from the phone, a POP3 account and a Gmail (that is not associated to the phone to sync).
Both are set to auto check for new mail every 5 mins. Everything worked great for about a day, but then stopped.
Neither email account is auto checking for mail regardless of the frequency I set it to. 5 mins, 10 mins, hourly, etc.
If I go into the inbox however for one of the email accounts it seems to instantly check for new mail and then all the messages show up.
Any thoughts?
Thanks in advance.

Ok, after doing some Googling and coming across a comment on some random site I did a little test.
I have two email accounts configured, and both were set to check every 5 minutes. It seems that the stock email app has some kind of issue initiating more than one email check at a time, so if you have multiple accounts and have them set to the same check frequency, it breaks. I left one account at 5 minutes, set the other to 10 minutes, and they both were able to receive test messages I sent.
How retarded.
Hopefully there will be a fix for this at some point.

Mine is doing this too! however i do have them on different times. i haven't got a notification i got email i have to click email then it loads the messages?
Any way to fix this?

Exactly what mine was doing but putting the frequency check times at different times 5 min & 10 min seemed to have fixed it.
I just sent two more test emails to make sure it wasn't a fluke and will report back if it did indeed fix mine or just happened to work once after I had rebooted the phone.

Hmm,..previous test was a fluke maybe affected by having gotten an SMS around the same time...
Mine is still broken.

I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App

I don't have any task killers installed, but I do exit the mail program with the back button.
I'll try starting it up, and then just exiting using the home button to see if that changes the behavior.
I'll report back the results.

ddialogue said:
I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
i let it run and didn't end it and it still didn't work i just have my email. i just forwarded my aol to gmail and now i dont have have to worry about it.

im having the same issue... This could be a deal breaker for me
Also the damn battery takes 4 hours to fully charge

Ok, leaving the email app running in the background by using the home key to exit it vs the back key made no difference. Still doesn't refresh the inbox until you open the email app up and go into it.
This sucks.

Anyone?
Sent from my SPH-D700 using XDA App

Sorry, posted in wrong thread! had 2 open and picked the wrong one.

badblowntie said:
My Battery life sucks also, am trying a few things now to see if anything makes a difference. I removed Fring, did the on/off airplane mode thing, and am running the Juice Plotter to see if anything changes. only 4 to 5 hours of average use that my Hero could handle kills this battery!
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How is this relevant to the topic?

i have 2 yahoos and a gmail and they are all updating fine. who is the provider of this email service?

One is a Gmail account the other a POP3 that had no issues over the last 5-6 years on WinMo using Sprint, nor on Android on my old Touch Pro, so that isn't the issue.
After roaming around the net a bit, it seems this a fairly widespread issue with no known fixes yet.

I also have this issue, and its quite frustrating. I have email accts for hotmail, gmail, yahoo, and aol. The only one that gets mail properly is the hotmail account, since it's set up using ActiveSync. The others often don't show as getting new email for about a day or so unless I manually go into each account. Only then will it realize there are new messages.

I too am having the same problem. My default e-mail is a comcast account set up to check every 5 mins. My 2nd acct is a gmail acct set to check every 30 mins. Coming to this phone from a blackberry and my curve would get the e-mails faster than my PC's outlook would.
I rooted my wife's EVO the day she got it bc she hated all the pre-loaded sprint bs. I'm in the same boat with my epic, but i'm hesistant to root it and load an Android 2.2 rom because i want to wait for bugs like this to be fixed.
I'm also getting a pop-up error msg on my epic about 4-5 times per day that says something along the lines of "unable to connect to network", even though i have service on the top "taskbar". The pop-up gives me the option to retry or cancel. Either selection doesn't seem to do anything. I have wi-fi, 4g, gps, and bluetooth turned off for battery life. I don't know if this could correlate to the e-mail syncing problem so I figured i'd toss it out there.
You know, the frustrating thing is I sit here and wait for months for this phone to come out and then they have all these problems with it. My wife's HTC EVO hasn't had a single problem since day 1 and she got it on release day too. The only thing good i can say about this epic compared to the evo (with exception of the slide out keyboard) is the battery life is marginally better on standby.
Subscribing to see what the fix is...

A lot of sites are rumoring there being some type of OTA update near the end of September. Some say it will just e fixes and patches for 2.1 for things exactly like this, others are crossing their fingers that it may be Froyo.
Either way, as long as it fixes this issue I'll be happy...so we'll just have to cross our fingers, wait and see.

lately my e-mail checking has been getting worse, sometimes not even syncing certain items. i went into settings and compared the send receive port #'s to the ones set up in my outlook, and the settings were all wrong as well as the port #'s. I changed them all to match my outlook and now everything is working fine for the moment. time will tell if this was the problem.

I'd be surprised if that fixes it for you.
I know that isn't the issue with mine. All of my manually configured server settings are correct and it still does it.
Crossing my fingers this will be patched/updated at some point, but until then I have MailDroid installed which is getting new mail notifications perfectly. I don't really like MailDroid as much as the integrated client, so whenever MailDroid lets me know I have an email, I just go into the stock email client and manually refresh to read/reply/etc.

Epic email issues?

Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.

My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.

I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.

I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App

This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.

I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App

badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
Click to expand...
Click to collapse
Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?

reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!

Can't Send Email on the Atrix!

Thought everything was all well on my Atrix but everytime I reply to my yahoo email or try to send a new one it says message not sent.
I receive emails no problem.
The odd thing is I'm pretty sure I initially send an e-mail to test it when I first got it and it worked.
I've read there's seems to be a common problem. Any idea what to do/change?
I've tried to go thru all the e-mail settings and what not, nothing seems to be doing anything? Is there an app that's getting in the way.
Ughh, this is frustrating.

I use Gmail for most things and it works fine. I have issues receiving and sending with Yahoo with the Yahoo app. I believe its a common problem.
Sent from WinBorg 4G via XDA Premium

gmail works fine but I made a yahoomail my default account in blurrrr.
I'm not using an yahoo app, just the stock e-mail thing.
How come when you use gmail it does not say "sent from my Motorola Atrix" ?

If I turn off wifi, it works.
Seems like a known problem searching around the net.

KingKuba13 said:
How come when you use gmail it does not say "sent from my Motorola Atrix" ?
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Need to add the sig.

Stopped receiving Yahoo Email

Was working fine till about two days ago. Using the standard yahoo client that comes with the phone. Now I get no new e-mails coming from yahoo, no notifications, even the inbox is acting a bit different.
Not sure if I changed anything but probably was playing around with something and screwed it up. Now I've tried everything and still does not work. Deleted the account and added it again and nothing.
Mind you the yahoo mail client was always way slower than gmail instant push. Should I just try the yahoo app, it has mixed reviews.....
I heard people pushing it thru gmail for faster access, not sure how go about that.
Thanks

Still can't find the problem.

I was using the original email client and no yahoo or hotmail. I downloaded a email client from the market place and works fine. I have no Idea what happened. I deleted me email accounts and then added again and same thing. nothing. Wierd.

Same problem here. Just wish I knew if it was a yahoo problem, At&t problem, or Android problem.

Same here. I just went into accounts settings and reentered my password and it worked for a little bit. After doing that 2 or 3 times it seems to be working fine now.

Now mine is working this morning. Hopefully it keeps working.
Sent from my MB860 using XDA App

i agree that email app has been acting up, certain emails are not feeding through

My Yahoo email account quit working late last week. I had it set up as a POP account. It had been acting up for a couple weeks prior to that.
So, I downloaded the Yahoo Mail app from the marketplace and it functions the way it should. Which is good because I'm fairly certain that was killing my battery and eating up data (maybe the same issue Yahoo was having for WP7 devices?).
I'm still fairly new to Android having the had the Atrix since mid-March after defecting from BB (I had a Torch, had been a BB user for nearly six years) so I'm not sure exactly what went wrong but the Yahoo Mail app is functioning. As far as I know Yahoo email has never played well with Android. My initial foray into Android in 2009 with a Rogers branded HTC Magic was short lived in part due to the fact Yahoo didn't function properly. Perhaps the app is the answer?
Good luck in finding a solution for those still having trouble.

Well mine quit working again. Tried reentering the password with no luck. Might remove the whole account later and re-add.
Sent from my MB860 using XDA App

I tried that, but that didn't work. Both Yahoo and Hotmail doesn't work properly anymore. I just downloaded a email client from the marketplace and seems to work fine, though kinda complicated to get it working the way I like it. But works. Maybe with GB update, it will fix it.

YAHOO mail not working with stock email app

Since a couple of days now, I've been trying to access my yahoo email account using the stock email app but it keeps saying username/password incorrect. I've checked them several times, they are correct.
Anybody running into the same issue?!

I think you need yahoo mail plus for it to work. Just use the yahoo mail app from the market

Yes. Yahoo wants you to download their App. There is a work around to get it to work but you will have to search for it. The App is better anyways but takes up a bit of space.
Sent from a Galaxy far far away...

the stock mail app was working fine up until 3 days ago. Then it suddenly stopped...