Database Users

T minus 10 days.....

T-10 days!
EDIT: T-1 day!

Reserved on sprint....Preordered on best Buy

Haha better be sure than sorry
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24 days for me... At least the phone is free.

How are you getting it for free?
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Sprint gives one employee per store a free device, called the Advocate program.

10 days isn't too bad!
Other than the fact my Nexus will be turned off on the 24th and I'll be phoneless for about a week.
Reserved one through sprint, and one at RadioShack.

Are you kidding. Its real bad! I want it now. lol

NeonMonster said:
10 days isn't too bad!
Other than the fact my Nexus will be turned off on the 24th and I'll be phoneless for about a week.
Reserved one through sprint, and one at RadioShack.
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I feel like it's been 2 weeks since I was saying "it's just 15 days." We still have 10 days to go. That's going to feel like a month

Wouldn't it be crazy if they pushed the date up like with the vibrant and captivate!
Sent from my SPH-M910 using XDA App

Some would be pissed, like those who planned enough time to save out of their paychecks. I'm covered, they could release it in 5 minutes and I'd be there. However, I have the 31st off of work, and want to make a day out of it.

I'm shacked up with the Shack for mines. Was also told by the store manager he's opening up at 6am.. Woo hoo...

agonzalez1010 said:
I'm shacked up with the Shack for mines. Was also told by the store manager he's opening up at 6am.. Woo hoo...
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OMG jealous!
I asked my radioshack when they are gonna open and said it "depends on when they get shipment." But i KNOW they will have the shipment by thursday night.
There was only one other reservation at my RS for the epic, but I'm still gonna be waiting out in front of my radioshack to open.

My pre-order shack should get them in Friday evening.
Manger said he would give me a call when they arrived so I'm hoping for Saturday activation.

Only 8 days now!
Grrrrrrr

I can't wait, I'm just not sure if I'll be able to fork over the cash on the 31st

7 days. Requested that day off work. I wish I had a time travel device right about now...

wish demand was higher to make for a Best Buy early opening. Gonna have to wait until after work to get it :-/

radar5 said:
wish demand was higher to make for a Best Buy early opening. Gonna have to wait until after work to get it :-/
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Having to wait through the day is gonna be horrible! :|
I might end up being late to my first class if they don't open early but it will be WORTH it, so I can have the phone to play with all day!
7 days has NEVER seemed so long.

hydralisk said:
7 days. Requested that day off work. I wish I had a time travel device right about now...
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i wish i could of got it off. ill get off at 5 to go get it early ususally i get of 530 to 630. Good thing i dont have class that night
7 f*ckin days Grr i want this damn week to be over so it will be the weekend and then it will be close

[Q] Sprint Store - upgrade a month early?

I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?

kidstechno said:
I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?
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Early upgrades are available depending on contract end dates. If you have a month left on your contract you can pay an extra $25 and get an early upgrade...

kidstechno said:
I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?
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Is your actual contract about to expire in a month or are you just eligible for a premier account upgrade in a month?

still dont matter, its gonna be 350 with taxes, its not instant.

I'm on my 5th moment and its still being a pita to get the uprade pushed up. I am waiting on the decision of [email protected]
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If you're on a 1 year upgrade path, as the main line on a premier account, you won't get an early upgrade easily. Lightning has a better chance, to be honest...

entropism said:
If you're on a 1 year upgrade path, as the main line on a premier account, you won't get an early upgrade easily. Lightning has a better chance, to be honest...
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Not really....

colk said:
I'm on my 5th moment and its still being a pita to get the uprade pushed up. I am waiting on the decision of [email protected]
Sent from my SPH-M900 using Tapatalk
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If you're on your fifth (5th) Moment, then you should try calling in to tech support and not being rude..... You will most likely end up being transferred to MDE which is an advanced level of specialized support who , if it is in fact your 5th Moment and everything on your account is legit, could look to see what other devices are available to replace the Moment with. But you have to be willing to perform all of the steps of troubleshooting they ask you to and BE NICE!!!!!!
As for the topic at hand..... if you are going to complain about the chipped END button I hope you get nothing done for you. Sprint techs waste more time dealing with people calling in to get something for nothing than they do on any other task. If you chipped your END button, that's YOUR issue. Or if you honestly feel it is a defective device, hit up hTC before you go blaming Sprint and grow up, get a job, and buy your EVO in a month when you are eligible..... It's people like you that drive up cost of service because in order to provide somewhat decent service to people that need it they are having to hire countless support reps to take calls from people just like you!

Yep I was nice and they are esclating it up to Ceo level to get it approved
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colk said:
Yep I was nice and they are esclating it up to Ceo level to get it approved
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LOL so you think

I think chipped end button is very common, I have it myself and take very good care of my hero. However its cosmetic defect so I don't think they will do anything. My upgrade is oct 1st and ima try and go get early upgrade too. Last time I just asked nicely and they let me do it, so hopefully I get lucky again
Sent from my HERO200 using XDA App

As for the topic at hand..... if you are going to complain about the chipped END button I hope you get nothing done for you. Sprint techs waste more time dealing with people calling in to get something for nothing than they do on any other task. If you chipped your END button, that's YOUR issue. Or if you honestly feel it is a defective device, hit up hTC before you go blaming Sprint and grow up, get a job, and buy your EVO in a month when you are eligible..... It's people like you that drive up cost of service because in order to provide somewhat decent service to people that need it they are having to hire countless support reps to take calls from people just like you!
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wow umadbro? I was just stating a fact. I also have dust under my screen but luckily I'm not one of those anal retentive customers you think ties up your service lines. Both are wide spread issues with the device, and I take very very good care of my device. It's probably fallen off my bed stand once and maybe dropped once in the whole 9 or 10 months I've had it. Besides, I was just wondering what my chances were, even with adding the cosmetic damage. I've been with Sprint for 5 years and they've been nothing but good to me, so I figure I'd just go in to the store and ask nicely. If not, I can wait another month for the 1yr premier upgrade.

kidstechno said:
wow umadbro? I was just stating a fact. I also have dust under my screen but luckily I'm not one of those anal retentive customers you think ties up your service lines. Both are wide spread issues with the device, and I take very very good care of my device. It's probably fallen off my bed stand once and maybe dropped once in the whole 9 or 10 months I've had it. Besides, I was just wondering what my chances were, even with adding the cosmetic damage. I've been with Sprint for 5 years and they've been nothing but good to me, so I figure I'd just go in to the store and ask nicely. If not, I can wait another month for the 1yr premier upgrade.
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Cosmetic damage means nothing, its labeled under wear and tear. After a few years your cars paint job isn't going to be so crisp anymore

Im glad someone said something on here about getting an early upgrade. So my upgrade is October 1st, and i got to thinking. If i can get this phone faster i will. So i called sprint and asked if i could have my upgrade bumped up a month earlier so i could order the phone and have it shipped to my door. The lady told me that the only thing she could do is move my upgrade up to September 18th. She said with all the preorders and in store walkin reserves its gonna be hard to get one on launch day, but thats what they say about every new smartphone. So now all i have is to do is wait 22 days plus shipping and i'll have my new phone,

I called in today and they moved mine from oct 1st, to sept 15! I just asked nicely and they were cool about it. Ima probbably hit up best buy or radio shack on 15 and grab one with no mir
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Told you guys

I called CS and asked about bumping my upgrade to August 31st from October.. they said it shouldn't be a problem, but that it's at the stores descretion to make that call. I am not a premier customer... so maybe I have a chance.

Back when the Evo was coming out, I talked to them about bumping up my upgrade. I only asked about the one line, but they bumped up both lines.

Did the store bump you or did someone from CS do that?

Yea if your contract is about to expire they might move it a month, I'm premier so its my 1 year upgrade so less flexibility since i still have a year left on contract
Sent from my HERO200 using XDA App

Sprint is awesome

So, I read the thread about possibly getting a credit if you called and extended your account early. I figured I would call and try that this morning and also to see if, since I'm a SP Gold member, they would let me use my full upgrade (due on July 1st) a week early so that I could make sure I got the E3D.
I talked to them and they said that they would reset my upgrade retroactive to June 1st, but it would take about 24 hours to take effect, which really didn't help me all that much if I can't walk into a store tomorrow and buy one on launch day, like happened with the EVO 4G.
I just got a call back from Sprint saying that it had been processed, looked at my account online, saw the full upgrade...and now my EVO 3D is on it's way.
Sprint rocked on this one...

blackroseMD1 said:
So, I read the thread about possibly getting a credit if you called and extended your account early. I figured I would call and try that this morning and also to see if, since I'm a SP Gold member, they would let me use my full upgrade (due on July 1st) a week early so that I could make sure I got the E3D.
I talked to them and they said that they would reset my upgrade retroactive to June 1st, but it would take about 24 hours to take effect, which really didn't help me all that much if I can't walk into a store tomorrow and buy one on launch day, like happened with the EVO 4G.
I just got a call back from Sprint saying that it had been processed, looked at my account online, saw the full upgrade...and now my EVO 3D is on it's way.
Sprint rocked on this one...
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How much will it be now?
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LexLuger82 said:
How much will it be now?
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$49 with my Evo trade-in.

Congrats
Often i hear bad things about sprint but they have always been great with me. I may not agree with them all the time but can't have everything .

*sigh*...i dislike the new tep

I cracked my screen yesterday and its bad. Spoke to Sprint repairs got angry at the new tep , but then I talked to Sprint cs and they gave me an override on my upgrade only lasting until the end of July. Well here I come. Samsung within , hopefully its released by the 31 . Good thing I broke my screen or else my upgrade would have been wasted, and I would not have found out about it with out calling cs.
Tdrl??? Broke phone , granted new upgrade happy customer . If in wrong section sorry

Sprint techs are allowed to do a one-time courtesy screen replace, just fyi.

Damn that's no bad , I want to call about my upgrade as well but I'm not sure about sprint service today is good but for a few months I had really bad service
You might be able to get the photon 4g and exchanged it before 30 days ofcourse if it comes out before end of July
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Sprint tech here. You received a sprint premier silver tier override good until july 31. We're doing it for all customers who were formerly a premier gold status until end of month. Not that its not a good thing, but they used your situation as the premise for the override instead of telling you the actual reason they did it.
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stretchwookie said:
Sprint tech here. You received a sprint premier silver tier override good until july 31. We're doing it for all customers who were formerly a premier gold status until end of month. Not that its not a good thing, but they used your situation as the premise for the override instead of telling you the actual reason they did it.
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Since you are on the inside I have a question for you:
I got my override last month for the 3D. I just returned the 3D today and had my upgrade restored, I verified it with 1311. Is that upgrade "for good" or does it also expire on the 31st of this month?

Honestly, even the tier overrides should last *IN THEORY* until you actually do the upgrade. No promises, as they may do a sweeping change like they did with the gold to silver conversion, but I doubt it. On a side note, I saw your other post on returning the 3d, and I agree with most. But the aspect ratio of the evo 4g is 4:3, and the 3d is 16:9. :-D
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stretchwookie said:
Honestly, even the tier overrides should last *IN THEORY* until you actually do the upgrade. No promises, as they may do a sweeping change like they did with the gold to silver conversion, but I doubt it. On a side note, I saw your other post on returning the 3d, and I agree with most. But the aspect ratio of the evo 4g is 4:3, and the 3d is 16:9. :-D
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That's what I figured, re: upgrades, and I'm sure even if it isn't true a little polite *****ing my way up the ladder will do the trick...Sprint never fails to leave me satisfied, srsly. Favorite service provider ever. (I've been with Sprint on-n-off a long time, so, I know that wasn't always true, lol)
But, re: Evo4g aspect ratio....really? It's a hair off, I wouldn't have figured 12:9 (4:3) vs 16:9...that seems a bit more drastic. Another poster on the E3D subforum did the math to show that even though both are 4.3" the E4G has 200 square-MM more area. (~5000 vs ~5200)...and it is noticeable.
Either way, thanks for the response.
EDIT: thinking about it further if 800x480 is WVGA, which the E4G has...wouldn't 4:3 be 640x480? I know sure-as-hell that my oldschool VGA (no, not SVGA) monitor that maxed out at 640x480 was about as 4:3 as it gets.....but then this also depends on pixel shape.

stretchwookie said:
Sprint tech here. You received a sprint premier silver tier override good until july 31. We're doing it for all customers who were formerly a premier gold status until end of month. Not that its not a good thing, but they used your situation as the premise for the override instead of telling you the actual reason they did it.
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Since your a sprint tech I will ask you. Do you know what they would do if your original gold upgrade would have been August 1st. I lost mine and really want to get it back this once.

Jjday7 said:
Since your a sprint tech I will ask you. Do you know what they would do if your original gold upgrade would have been August 1st. I lost mine and really want to get it back this once.
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+1 for my brother and the epic
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I'm curious how you folks are eligible for upgrades already. I mean, the Evo just came out a little over a year ago. Did you not sign a two year contract to get it last June?

Headcase_Fargone said:
I'm curious how you folks are eligible for upgrades already. I mean, the Evo just came out a little over a year ago. Did you not sign a two year contract to get it last June?
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if u got the evo around launch time last june just call Sprint and tell them the changes they made to premier customers, has stopped you from being elgible to upgrade, they will give you the upgrade.

Jjday7 said:
Since your a sprint tech I will ask you. Do you know what they would do if your original gold upgrade would have been August 1st. I lost mine and really want to get it back this once.
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The cut off is July 31st. They allowed a 3 month window starting April 1st (when the new Premier changes took affect) to allow new Silver members to get their Gold upgrade via the Silver Tier Override.
If your upgrade is Aug 1st, you're out of luck.

Sunsparc said:
The cut off is July 31st. They allowed a 3 month window starting April 1st (when the new Premier changes took affect) to allow new Silver members to get their Gold upgrade via the Silver Tier Override.
If your upgrade is Aug 1st, you're out of luck.
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I'm still going to call because its only 1 day and that does not seem fair.

Sunsparc said:
The cut off is July 31st. They allowed a 3 month window starting April 1st (when the new Premier changes took affect) to allow new Silver members to get their Gold upgrade via the Silver Tier Override.
If your upgrade is Aug 1st, you're out of luck.
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Not what I have heard. They will do a one time reinstatement for anyone who would have had one under the previous premiere gold.
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I called & called (retentions/ account services) but still I couldn't get the 1 year upgrade I would've had on July 1st.
You can buy out of contract ($75 after a year for me), do the buyback on the EVO 4G (-$150 off) & buy the 3D for $199, then Bill it to the account.
Sent from my BEASTO 3D using XDA Premium App

I suppose I should give Sprint a call to see if they will give me the upgrade. Though I have a feeling they will just brush me off.

I was told that the deal with giving an override was actually from april 1st to june 30th. This was for the people who bought the Evo in June and this would allow those people or anyone who upgraded to anything to get their last and final upgrade. I got mine pushed through but I had to fight for it. They will do it but there has to be some documention of other issues.
This was my situation and your situation and results may vary. I have had nothing but problems lately and it was justified. I don't know if I will get the Evo 3d yet since I have seen a lot of problems with dust and radio issues. I guess I will wait for a little till HTC gives word on the Bootloader and build quality improves.

Sunsparc said:
Sprint techs are allowed to do a one-time courtesy screen replace, just fyi.
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really? I had asked if they were able to do anything about it and they just bluntly told me to go through insurance, since they didn't handle smashed screens anymore . This was the same comment received from one store and another located 20 minutes away.

hoshmosh said:
really? I had asked if they were able to do anything about it and they just bluntly told me to go through insurance, since they didn't handle smashed screens anymore . This was the same comment received from one store and another located 20 minutes away.
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Each store is different. Some are hardasses about it, others (like my store) don't give a crap since we're paid on repair anyway. A happy customer and repair commission in our pocket trumps an Asurion claim.

I bought my evo in August last year (shoulda got an epic, but that's another story).
I called Sprint two days ago with that number that was posted in another thread somewhere. I tell the guy basically how I felt like I was screwed over with the policy change, because the entire reason I switched to Sprint was so I could be upgrade eligible every year (this is true). I then asked him if I could have my upgrade reset/moved up/whatever. He said no, that promotion ended on July 1st.
I was pretty upset, told him bye and hung up. I then went to play basketball. In between games, I checked my phone, and I saw that I got a voicemail. The same guy basically said that he "talked with his supervisor" and he would give me an upgrade as a one-time courtesy. So now as of today, I'm sitting on the full upgrade.
I'm gonna hold on to it for a while. I'm waiting for a Sprint iPhone. If those rumors are false, and it doesn't come this Fall, I'll pull the trigger on a powerful Windows Phone 7 device (hopefully one exists by then). If all else fails, I'll get the Galaxy S II.

Early upgrade for high value customers...

Fyi, till December 31, in corporate retail stores sprint has a targeted offer to allow upgrades many months in advance for "high value" customers. Basically I've seen customers with bills averaging over 130 getting upgrades available as early as 9 months before true eligibility. Only way to check is to actually go in to a corporate retail store and have them look at your account. Under offers for your line it will say early hup. Manager has to override price but you could hit the upgrade lottery
This will NOT be reflected online, on the phone, or through any other method than physically setting foot in the retail store. Just FYI. Good luck.
Please don't repost this, it's only for my epic brethren.
Sent from my SPH-D710 using XDA App

THX 4 that info

Is there even anything worth upgrading to yet?
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algorhythm said:
Is there even anything worth upgrading to yet?
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When I was looking a couple nights ago at phones I decided that waiting awhile was the best option for me. :-(

D-Buckner said:
When I was looking a couple nights ago at phones I decided that waiting awhile was the best option for me. :-(
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Yeah I feel the same way.. sure, I can roll the dice and see if I can drop 200$ on an early upgrade E4GT, but it's not THAT much better to burn my upgrade so early.

I got my daughter the epic touch; it is pretty nice. ROMs are still maturing though.
How spoiled are we when custom rom selection effects phone selection

my wife is due for an upgrade in june, but they told her about this in store a few daysw ago. same rep almost sold her an "iphone4g" for 99 bucks saying it was on sale.
im glad i changed the pin number a few weeks ago, or i wouldve had to have stabbed someone.

austin420 said:
my wife is due for an upgrade in june, but they told her about this in store a few daysw ago. same rep almost sold her an "iphone4g" for 99 bucks saying it was on sale.
im glad i changed the pin number a few weeks ago, or i wouldve had to have stabbed someone.
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I'm hoping the sprnt rep lol...
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ac16313 said:
I'm hoping the sprnt rep lol...
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Yes, lol. The rep, for hustling my wife.
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I just found out about this and walked out with a new Epic touch for the wife and I.
I called sprint to see if I could get around the $36 activation fee. What we ended up doing was the allowed me to buy out my term for $45 each then he credited me $100 on my account and waived the activation fees!
Sweet!
So I went to post it here and found this thread!

No upgrade for me until a decent LTE phone arrives.

That's my plan too. I'm still enjoying my epic, and I don't see any need to upgrade before then

Is there a way to find out if one of those stores are near me?

Yeah, as much as I like new toys to play with (root, rom etc.) there's nothing available that would even tempt me out of my $200.. now if Sprint gets the Galaxy Nexus in the next couple days.. that might be a different story (my buddy keeps sending me pics and updates about which roms he's flashed etc.. he just got the damn nexus today.. lol)

Our account is just over $130/mo with taxes and such... 2x (SeroP + 4G + $8 TEP). Anyways, my wife has been complaining so much about her Evo, and won't let me root/rom it that I want to get her an iPhone just to shut her up...

I managed to pick up an epic touch for cheap without using my upgrade, but I have to say I would hold onto my upgrade if I didn't have other options. Phones in 2012 will be quad core, amoled hd, and lte. But if you are desperate, it is another option for you.
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This could make my daughter very happy.
Sent from my Nexus S 4G using Xparent Blue Tapatalk

poit said:
No upgrade for me until a decent LTE phone arrives.
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I am happy I didn't jump on the upgrades a few months ago when I could. Now my upgrade comes in July right when the new LTE phones come out. So everything works out if you let it
Thanks OP for the info though.

Yup this is no bull. All of my lines are eligible.

shane6374 said:
This could make my daughter very happy.
Sent from my Nexus S 4G using Xparent Blue Tapatalk
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got mine the epic touch; she had the htc shift. she is all now.
haven't rooted it yet, letting the roms mature a bit before putting anything on it.
it is very nice, the sgs3 though is looking like a sweet phone, i'm waiting to see what all unfolds next year.