Database Users

Problem with data connectivity HTC Hero

Hi,
My Hero doesn't function properly with my provider LUXGSM here in Luxembourg. The data connection always gets disconnected after a few minutes in sleep mode.
When the Hero is unlocked, the internet connection is again established after few seconds. Gmail and other apps that need Internet connection doesn't work while the phone is on standby.
My provider doesn't get this issue fixed. Since three months I am in contact with teir helpdesk but they neither have a solution nore they know what exactly the cause for the problem is.
Does anybody has had such problems with his hero?
How does the android system keeps the Internet connection alive?
Thx for you help.
P.S.: always on mobile network is enabled on my hero. ;-)

i also have that problem
dont know if there is a setting or not

edited:
Sorry, had asked about something the poster had already made clear. Moderators, please feel free to delete this post as I can't find the option.

Settings -> Wireless controls -> Mobile network settings -> Enable always-on mobile data

pauliusba said:
Settings -> Wireless controls -> Mobile network settings -> Enable always-on mobile data
Click to expand...
Click to collapse
its already been said in the first post that its enabled

What about "Background data" in "Data Synchronization"?
Regards,
Dave

foxmeister said:
What about "Background data" in "Data Synchronization"?
Regards,
Dave
Click to expand...
Click to collapse
its enabled
but i have enabled use only 2G network
i will try for a day disabling that to use 3G and see if that's the problem

Do you get internet connection at all in the "2G only" mode?
How about you try WCDMA only or GSM only and see if one of these alleviates the problem. I'm on 3 ireland and had similar problems until I enabled "WCDMA only" (I don't get any internet in "2G only" = GSM only)
The setting for WCDMA only is hidden, go to the dialler and enter *#*#4636#*#*

any luck finding solution?
winmarc - i am in the US but having same problem - did you figure out a solution?

Auto connect.........

Hello, I am come from HK
I just got the phone....but don't know why the phone always auto connect to internet. Then I turn off the data connection, but after a few minutes, it will auto connect again..........
Anyone can help me???
thanks so much!!

kayzee said:
Hello, I am come from HK
I just got the phone....but don't know why the phone always auto connect to internet. Then I turn off the data connection, but after a few minutes, it will auto connect again..........
Anyone can help me???
thanks so much!!
Click to expand...
Click to collapse
Kayzee,
This is caused by your Internet settings.
1. Go to Programs/settings/all settings ( choose it from the menu on the bottom right corner ).
2. Tap Connections, within that tap once more Connections
3. Tap Advanced, than Select Networks
4. Under "Programs that automatically connect..", select My work Network instead of the mobile connection and tap OK.
From now on, it will never start data connection when trying to go to Internet, but you can always start it manually from the Comm manager.
I hope it helps, good luck !

If you search the forum, you'll find quite a few of solutions. But what works for me are:
1) BsB Tweaks - use it to disable the "data connection" (3G)
2) WiFi Toggle - use it to toggle the WiFi on & off
In "data services" turn everything to manual update, e.g tweeter, stocks, ...
Keeping the wifi on constantly doesn't actually consume much battery life and it's only the 3G really sucks the battery juice.

jarbi said:
Kayzee,
This is caused by your Internet settings.
1. Go to Programs/settings/all settings ( choose it from the menu on the bottom right corner ).
2. Tap Connections, within that tap once more Connections
3. Tap Advanced, than Select Networks
4. Under "Programs that automatically connect..", select My work Network instead of the mobile connection and tap OK.
From now on, it will never start data connection when trying to go to Internet, but you can always start it manually from the Comm manager.
I hope it helps, good luck !
Click to expand...
Click to collapse
This doesn't work. Every time I check the Internet connection by loading a random webpage via the sense UI it still has an Internet connection, even if I doublechecked before to see if the Internet connection setting were off. This is frustrating

kayzee said:
Hello, I am come from HK
I just got the phone....but don't know why the phone always auto connect to internet. Then I turn off the data connection, but after a few minutes, it will auto connect again..........
Anyone can help me???
thanks so much!!
Click to expand...
Click to collapse
just uncheck the "auto download " option in weather tab in tf3d

Noob question about data setting

Hi guys,
Got my HD yesterday...love it x100000. My first android so im still getting to grips with it all but what a fantastic phone.
Anyway my question is just about the data connection set up. I was just looking through the settings making sure everything is how I like it and I stumbled across this:
Settings > Wireless & networks > Mobile Networks and at the bottom there is an option which says 'Enable always-on mobile data'.
What is this and what does it mean? It says it uses more power on some mobile networks so do I turn it on or turn it off?
I have a wifi and mobile network widget on my home screen cause I like to be able to turn them on and off quickly.
If someone could just explain to me exactly what this setting is and whether I need it on or off.
Thanks a lot

This is your 3g connection. You should switch it off when you're not using it as it's a battery drainer. The always on option is good if you're waiting for a lstge ota update ir something similar and you have an unlimited data cobtract.
Sent from my Desire HD using XDA App

Pardon my appalling typos.
Sent from my Desire HD using XDA App

pwraggcan said:
This is your 3g connection. You should switch it off when you're not using it as it's a battery drainer. The always on option is good if you're waiting for a lstge ota update ir something similar and you have an unlimited data cobtract.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I see, but the thing is if I have Enable always-on data yet I have a mobile network widget on my home screen and I turn it off what is actually on?
I have sort of interpreted this always-on setting as:
If you have you mobile (3g) network turned on and have the always-on setting on, then when your phone goes into sleep mode the 3g connection is maintained and apps can still sync whilst your phone is locked/sleeping.
If you have your mobile network (3g) turned on but have the always-on setting turned off then whenever you lock your phone and it goes into sleep mode it is no longer connected to the 3g network and apps and stuff cannot sync (unless you're on wifi obviously). And as soon as you unlock the phone it will reconnect to the 3g network.
And turning the mobile network off from the widget or in settings overrides the always on setting.
Like I said this is only my interpretation of this setting...I've searched google and found almost nothing concrete about it just some opinions and I have searched through the full user manual for the desire HD and this setting has no mention.
So what do you think? Anyone else have any knowledge of this setting?

im not sure about this but i think it means that it doesnt connect, disconnect, connect again whenever you open or close the internet. its always connected, but not always active, so its faster to start up. its like leaving your wifi on all the time. theres always a connection but its not always passing data.
i leave mine always on because it doesnt eat much battery and it makes connecting over 3g much faster.

Android NAND: DAte Connection DON'T WORK

Hi Friends , I've installed this NAND ROm : PureGingerbread gpc_hd2_gingerbread_v1.8 [Kernel:gpc#226 , seems all function ok , but NOT the DATA CONNECTION . I've tried even to install widget to control ON/OFF Data Connection , but NOTHING, when I tap on the opcion or widget to START the DAta Connection NOTHING HAPPEN, NOTHING. how can repair this trouble, please I' m waiting for HELP.

This happens to me once in a while. In wireless and networks does the mobile network box look greyed out and is stuck on trying to connect? If so check your apn and toggle airplane mode and mobile networks. Eventually it will connect and you should be good
Sent from my HD2 using XDA App

[Issue]Can't have WiFi and cellular data on at the same time..

If I have both on I can't acess the internet the 3g+ is constantly on as if fetching data but nothing online works.. If I turn off cellular data everything works via WiFi and same goes of I turn WiFi off, cellular data works well..

hi, man
search post of Heathcliff74 and download his XAP "repair 3g" it must be work

jpub said:
hi, man
search post of Heathcliff74 and download his XAP "repair 3g" it must be work
Click to expand...
Click to collapse
That is not the solution. That is for people that never can connect using 3G connectivity.

Download the Network Profile app, change to another provider then change back to your actual provider.

pLUSpISTOL said:
Download the Network Profile app, change to another provider then change back to your actual provider.
Click to expand...
Click to collapse
Just deletes my IE favorites but problem remains...

I have the same issues. I think it's since the last update.

BellPego said:
If I have both on I can't acess the internet the 3g+ is constantly on as if fetching data but nothing online works.. If I turn off cellular data everything works via WiFi and same goes of I turn WiFi off, cellular data works well..
Click to expand...
Click to collapse
Try this, i've done it (with the dft freedom rom) and aparently it worked:
1- Install the Diagnosis app by typing ##634# on the phone keypad. For Freedom Rom download it from http://forum.xda-developers.com/showpost.php?p=22324890&postcount=42
2-
"Originally Posted by Bjd223
Anyone with data issues try:
Diagnosis > *#32489# > Back > Back (to Phone Control) > [7] Network Control > [1] GFC > [3] Setting Cancellation
Wait for it to say success, then reboot. This fixed all my data connection issues after applying this patch."
Source: http://forum.xda-developers.com/showpost.php?p=19083920&postcount=1
EDIT: After a day testing the 3g+ sign keeps showing as the prefered connection was 3g but i could easily receive MMS, and most of the time use internet with 3g+ and sometimes no wifi (even if its connected), sometimes looked like if it has stopped loading like if the phone doesnt know what connection to use or looses connection. Switching off and back on wifi normally solves the problem.
Now i've made another change, set network control aquisition order to automatic, mine was umts_gsm before:
Diagnosis > *#32489# > Back > Back (to Phone Control) > [7] Network Control > [4]Aquisition Order> [1]Automatic
Aparently its fine now, but needs more testing for final confirmation, would be nice if someone tries this as well.

Potential Fix
I had this issue too...
On my phone, this issue was caused by having a custom APN configured for my mobile operator.
Deleting the custom APN entry completely fixed this problem for me.