Database Users

Verizon sucks (Incredible backordered)

I placed an order for the Incredible last week with Verizon. Expecting to receive it the NEXT day, I waited 2 days, the weekend, and all of Monday for this thing since you have to sign for the package. I finally call Verizon...
"Thank you for calling Verizon wireless, home of the HTC Incredible, how can I help you?"
Come to find out they are all on back order until June. Not once did they communicate this to me and I found it to be quite annoying. How are you going to put up advertisements all over and even answer your phone "home of the Incredible," but not even have the damn phone available?
Sucks to Verizon!
I will wait, but I've been having wet dreams about this phone for days, now I have to wait another 3 weeks!
Again, Sucks to Verizon!

Its not Verizon's fault HTC cant manufacture enough because of the limited about of amoled displays coming from samsung. This phone is sold out everywhere.

I tried Verizon, they were out. I tried online, they were all backordered. I tried Best Buy...found one 35 minutes away that had 4 in stock. I got it through them for $200, same as it would have been through Verizon but the rebate was instant. I am not usually a fan of BB but this time I was happy to purchase from them!

htc_woe_is_me said:
I placed an order for the Incredible last week with Verizon. Expecting to receive it the NEXT day, I waited 2 days, the weekend, and all of Monday for this thing since you have to sign for the package. I finally call Verizon...
"Thank you for calling Verizon wireless, home of the HTC Incredible, how can I help you?"
Come to find out they are all on back order until June. Not once did they communicate this to me and I found it to be quite annoying. How are you going to put up advertisements all over and even answer your phone "home of the Incredible," but not even have the damn phone available?
Sucks to Verizon!
I will wait, but I've been having wet dreams about this phone for days, now I have to wait another 3 weeks!
Again, Sucks to Verizon!
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I find it hard to believe you ordered it last week and never saw/received a warning about being backordered, as it's been on backorder for a while now.

There are component shortages, believe me, Verizon would love to have them in stock because they're making less money with people not wanting to backorder, which increases the chance they'll buy the EVO or wait for iPhone4.

regardless of what you think, the same thing happened to me. i was assured by customer service that the phone was only out of stock in the store. they said they had plenty in the 'warehouse' but it was only when I ordered the phone with overnight shipping that I found out it truly was on backorder when it didn't show up the next day
seanmcd72 said:
I find it hard to believe you ordered it last week and never saw/received a warning about being backordered, as it's been on backorder for a while now.
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Have you tried other retailers? I just friday bought two from best buy.
Sent from my ADR6300 using Tapatalk

cant bc Verizon is doing me a favor by letting me upgrade early. I was havin issues with my tp2

i pre-ordered mine on 4/25, thank god i got it on 29th ^^

I bought mine on May 10th and at the time all of the Verizon Dealers were already sold out, I found three Best Buy in my local area that had at least one. The one I went to had 3 in stock.

I believe they have been on backorder for sometime now. People seem to hear what they wanna hear when purchasing a new toy

Have a friend who bought one at Wal*Mart last night for $149.

I bought mine at bestbuy last night
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Sent via the XDA Tapatalk App

I think his main gripe is getting it from Verizon directly. All I'm simply saying is that phone has said its on back order since a few days after it was released

I got lucky, their website said shipping out 5/29, well.. I have had this phone about a week now.. just be patient and it will come early.

UgXvibe said:
I got lucky, their website said shipping out 5/29, well.. I have had this phone about a week now.. just be patient and it will come early.
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That's what the site said when I ordered mine on the 9th. I hope I get mine before then. They already billed me!
[/jealous]

I ordered mine online on 5/1 wasn't suppose to ship until 5/14, received it 5/5.

anything changing for people with when you're getting your phones? Anyone order thier phone on the 13th and have any specific information? All Verizon's CSR's keep saying is "6/1 blah blah blah"

I ordered mine on the 14th and its supposed to get here around 6/1 to, so i wouldn't expect it any sooner, but be happy if it comes early

I just opened an email that said mine has shipped. When I checked the tracking number on FedEx, I read they sent it Priority Overnight... but it's not expected to be here until Monday.
I hope it somehow shows up tomorrow so I'll have time to play with it before the work week starts. And wouldn't ya know it, I have a staff meeting on Monday and can't be here to sign for it. haha

EVO Sells Out In-Store & Online

Engadget is reporting that Sprint has sold out on their initial stock of EVO's for their stores and online, and likely BestBuy and The Shack.
Great news eh?
Engadget Link
Sprint Link

Every store in Houston sold out within 15 minutes. I was able to convince a best buy employee to give me some poor other guys preorder...

Grims said:
Every store in Houston sold out within 15 minutes. I was able to convince a best buy employee to give me some poor other guys preorder...
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you must have done some pretty serious convincing...

Checked the Sprint link...
Here was the message
"Sorry, this device is so hot we can't keep it on our virtual shelves.
Check back later - more are on their way!"
Man, I just ordered mine yesterday online and it arrived today (free overnight shipping) ...Phew, that was close!

i had called up 3 different sprint stores and this is what i was told
store 1: sold out, will get new shipment either friday or tuesday
store 2: sold out, taking deposit to reserve one (45 people already on list)
store 3: had few in stock (Silver Spring, MD)

ffolkes said:
you must have done some pretty serious convincing...
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Not sure how I did it to be honest. I'm told I come across as very intimidating.. but I was in no way upset, and understanding of the shortage. Next thing I know I see him go to the locked closet...grab one out of the stack and peel someones name off of it..

Grims said:
Not sure how I did it to be honest. I'm told I come across as very intimidating.. but I was in no way upset, and understanding of the shortage. Next thing I know I see him go to the locked closet...grab one out of the stack and peel someones name off of it..
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are you a new customer? maybe thats why
http://forum.xda-developers.com/showthread.php?t=697976

Radio shack is the only place in lower NH i could get on a pre-order list. Comes in Friday

Good thing I ordered mine Sunday.. i received it earlier today!

Here in Ohio no better, Went to best buy with my buddy, was quoted as Evo shippment tomorrow and now it's been moved to a nice lovely ambiguous "sometime from wednesday to friday" Here's hoping sooner rather than later but oh well. Here's hoping we can survive the great evo shortage of 2010! (*side note* kinda regretting not pre-ordering sooner, I was 8 people into the 2nd batch forcing me to wait an extra week. BAH!)

its good news, i just wished they had more accessories on launch day!

Decided to give in and pick one of these up yesterday. Couldnt find one in stock anywhere. This morning I was prepared to call every Radio Shack in the area. The 1st one I called said someone just took themselves off the list and that they had one available. I put my name on it, and picked it up 20 minutes later.
I have 2 friends that got theirs this same way. I did pre order one for my girlfriend though while I was there and she will be getting it on Friday.

I just got mine today and I had to call 8 or so sprint stores to find one in stock, ends up the store I got mine at had 10 in stock still from the first shipment and they had given a lot of their first order of 300 to other area stores. Once I got there it took them about 2 and a half hours to activate the flippin thing, my voice and 4g connected but my 3g never came up, took them forever to sort it out. They actually had to activate two evos to figure the problem out. I got 2 boxes and goodies out of the deal though, I am in the kc area too.

Which Sprint store was this? Im also in the KC area and have a few friends wondering if anyone has them in stock. Sounds like that store may be worth a shot.

argh its sold out online again!! I can't wait any longer!

wakeboarder1335 said:
argh its sold out online again!! I can't wait any longer!
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i ordered mine online last night at 11pm central time and it was available waiting for it to come now ughhhh!!!!! all i have been doing is making lists of apps and what i want to try (been a windows mobile guy since the tilt days currently have a HTC Touch Pro 2 unlocked gotta sell that once my EVO comes in cant wait

Which Sprint store was this? Im also in the KC area and have a few friends wondering if anyone has them in stock. Sounds like that store may be worth a shot.
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I scooped mine up from the studio Sprint store, downtown in the power and light district, like 14th and grand, also I got a call from the Sprint store that I was on a waiting list at and they had one for me, i was number 15 I believe.
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Sent via the XDA Tapatalk App

I ordered mine online on the 7th, and it showed up UPS on the 9th. I couldn't have done better searching around. I say Sprint has come a long way.

spyngamerman said:
i ordered mine online last night at 11pm central time and it was available waiting for it to come now ughhhh!!!!! all i have been doing is making lists of apps and what i want to try (been a windows mobile guy since the tilt days currently have a HTC Touch Pro 2 unlocked gotta sell that once my EVO comes in cant wait
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I was going to order it online last night and then dumb me second guessed myself and decided to see if i could get lucky in a store today. Now I realize that was a very stupid idea.

how are some of you getting overnight delivery; i placed my order around 12pm PST yesterday and i still haven't received a delivery notification or any updates; it still says waiting in the warehouse for processing; this is annoying me since it's supposed to be overnight delivery

This EVO Backorder Business Is Getting Rediculous!!!

I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.

Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.

DaveMW said:
Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.
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im thinking the same thing, they are probably redoing something along the manufacturing line

I'm waiting for it to be in stock so I can get a replacement evo because of the back light leaking issue I call n it's out of stock every time they said as soon as it goes in stock I can get a replace ment no questions asked

Yeah, but in the meantime they should be knocking out some with the old config (the changes aren't that critical) !!!!! If they wait any longer, the moto x, iphone 4, etc are going to kill their sales numbers. Time is money... hurry up HTC and Sprint!!!!!!

bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
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Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one

A hot product is out of stock! More news at 11!
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Sent from my HTC EVO 4G using Tapatalk Pro.

I was on a waiting list at one of the Sprint retail kisoks in one of our malls for an Evo for my dad and I was going to bring him and my mom to my family plan. I called a week and a half ago and got on the list and then I called saturday (8 days later) and they said they'd call me back later that day, I waited 3 hours and they said they were still seeing if they could work something out. I took my parents out to lunch and they place they picked was over near the mall so I decided we should stop by after lunch and see where I was on the list and figure things out. We stopped by and I asked where I was on the list and I was still on the second page. I then said "We are here, you can either call 20 people back on the list today and maybe get one, or you could sell me one right now while we're here. He considered it a second and then said "Ok, I can do that". My mom had though about getting one as well and after she heard him say that she chimed in with "get one for me too". And he did and we walked out 30 min later all set. Just have to realize that they are there to sell phones, so if you find the right guys and show them cash they're much more motivated.

I agree with you man. I ordered from http://shopamerica.htc.com/homebrands/index.htm because on their website, it said they were in stock, so I placed the order that day (FRIDAY), WAS APPROVED NEXT DAY, AND SAID IT WAS READY TO SHIP. It showed my estimated delivery date. Said it would be shipped out Tues (tomorrow) and would arrive Weds since I chose overnight.
I check the status of my order today and to my surprise there is a new tab that says BACK ORDERED. I was pissed off! I called up customer care immediately asking why did they say it was in stock on their website, then all of a sudden today, it says its on back order. The rep told me that "THEY MUST'VE FORGOT TO REMOVE IT FROM THEIR SYSTEM." I'm like wtf kinda bull**** is that? I didn't get any notification, no phone call, no email. I had to find out by checking online. Very unprofessional.
I asked her when I would receive my phone and she told me they would be getting them in stock on Friday the 25th. So I said fine and hung up. Called back up a couple hours later because I initially forgot to ask when I would ACTUALLY RECEIVE IT. Gave the person my info and he then tells me that I wont receive my phone until JULY 1ST. You can only imagine how much more pissed off I was. I told him what the previous rep told me, then he said the earliest you are going to receive your phone is July 1st. I asked him about cancelling my order and he told me it would take 3-5 business days. Then I told him, you can automatically debit my account the day I make purchase, but it would take almost a full week to get refunded? Told him i'd think about cancellign and i'd call him when i've reached a decision.
How can one rep tell me one date, then another rep give me another? That is so rediculous. If I DO NOT receive my phone by the 1st, i'm definately cancelling my order and sticking with T-Mobile. This is rediculous...

yes, but there's a caveat...
Calkulin said:
Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one
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On a corporate/business/enterprise account, you can definitely walk into a Sprint store and walk out with anything in there, as long as you are a POC on the account.
HOWEVER...
There's a catch: most sprint stores are privately owned, so any hardware in there has been purchased by the owner from Sprint. Result: the discounts you can get through your rep are unavailable to you in the store, so your account gets charged whatever the store charges, as opposed to the discounted rates for hardware through your rep.

Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you

bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
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my corp store has them hell so do the 2 local walmarts lol

Sigh...this waiting game is worse than Christmas Eve. I've been on the waiting list with my Sprint store for almost 2 weeks.
Anyone have any inside knowledge as to when the conveyor belt with new Evo's will start moving again?

Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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I did the same thing.
Now that I'm trying to get it exchanged/replaced I called around and found that every Sprint store is sold out but the first 'Mobile Best Buy' (it's a cart in the mall, lolololol) I got a number for, had over ten in stock. Too bad they're still broken so there isn't a point going through the trouble of exchanging it yet.

Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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Actually the Best Buy near me had 4 of them. There are only 2 problems with that:
1) I am buying at full retail price and Best Buy's cost is $499 and they will not price match for non-activated prices.
2) If HTC stopped production to fix some issues then it makes good sense to wait until production starts back up again.
The problem is that I am really impatient!

3 of ours are from spint.com, but sprint 1800 said that I had to wait until sprint.com got more in before I could exchange them, which they haven't gotten any in recently.
They need to hurry up, because at this rate the samsung galaxy s pro is going to be out.

Caught between MIR deadline and 30-day return?
My employer has a sweet deal on the Evo - so I ordered through them on 6/26 - even though it involves the dreaded mail-in rebate. Of course, I'm on backorder. I noticed though, that the MIR form insists that the receipt must show it was purchased by July 10 to be eligible for the MIR. I suspect this is also the date when the 30-day return clock begins. What if the delays are long, and it goes past that date? Does my cost go up $100 due to the problems with their supply chain? If it goes by the date ordered - then is my 30-day return period reduced to nothing?

I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.

EtherealRemnant said:
I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.
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What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?

ramiss said:
What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?
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The .6 update didn't break root.
And there have been plenty of updates on other devices that haven't been cracked. Go look at the Hero forum...

Finally getting my EVO

After 5 weeks of running around the D.C. and Northern Virginia area I will have my evo as soon as I get out of work! The only downside is, it will come with 2.2 >.< and I can't root it yet oh well. How is everyone liking Froyo?

@EVO 4G congratulations man! it'll be nice to welcome another into the clan! as far as froyo goes, honestly, i'm kinda disappointed. My battery life seems worse and the phone seems to run hotter.
now take my opinion with a grain of salt. it seems that my results are not typical. i'm looking into what i can do to fix that.
anyways, congratulations and i hope they find a root for 2.2 so you can enjoy everything the EVO has to offer!

Thank you! I was a troll back in the days of the 8525 this forum helped me unlock it and mod it. I finally decided to join. Yeah I saw a few threads about running hot. I am sure they will find a way to root eventually.

EVO 4G said:
Thank you! I was a troll back in the days of the 8525 this forum helped me unlock it and mod it. I finally decided to join. Yeah I saw a few threads about running hot. I am sure they will find a way to root eventually.
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It may not come with 2.2 preloaded. Just tell the employee that you are busy and will perform the update yourself at home on wifi instead of 3g/4g.

thats a really good point. it might have been sitting in the packaging long enough to dodge the 2.2 update

God, I hope that is the point. The way they have been selling and the fact that sprint's website is advertising 2.2 I doubt thats the case for this one >.< . We will see though.

fingers crossed homie!

I wouldnt trade my EVO FOR NO OTHER PHONE I LOVE IT!

Woohoo got my evo. Unfortunately its on 2.2 arrrghhh. Oh well this phone is the deal!

Sigh, still waiting here in Philly. Getting tired of waiting.

I picked up my Evo yesterday afternoon (Thurs) from a Sprint store, I had been on the list for a couple of weeks and they told me they would get some in on Wed. or Thurs. I also was on a list at Radio Shack and they told me they might get 3 Evos on Friday. On my drive to Sprint I pulled into Radio Shack and noticed a car with a Sprint logo parked outside. The manager told me again that they would be getting 3 phones on Friday...long story short: I left Radio Shack and went to Sprint, paid the full $320+ for the Evo, left Sprint and 20 minutes later RShack called me and told me I could come pick up my phone. With Radio Shack it would have been $199 + tax and that's it, no upgrade charge for the new phone etc., only the $10 more per month for the Evo plan. So I had good luck mixed with bad luck but I'm glad I've got my first Droid and it's great.

I love my EVO, best phone out there and best phone I've ever had (coming from WM TP2)!

DCoop said:
: I left Radio Shack and went to Sprint, paid the full $320+ for the Evo, left Sprint and 20 minutes later RShack called me and told me I could come pick up my phone. With Radio Shack it would have been $199 + tax and that's it, no upgrade charge for the new phone etc., only the $10 more per month for the Evo plan. So I had good luck mixed with bad luck but I'm glad I've got my first Droid and it's great.
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You should of taken it back to the sprint store and got it at Radioshack so you didn't have the mail in coupon
Sent from my Evo, using the xda app

Sprint would have charged me a $35 restocking fee to return the Evo. I didn't even think about trying to return it as I'd signed the new contract etc. I did have Sprint charge my account so if I take a few months to pay it off my refund will show up in the mail. I really wanted to buy at Radio Shack though, if the manager would have slyly let me know the phones were in yesterday I would have waited for him to call.

Anybody still waiting HTC one from letstalk?

My order is still in "picking". WTF?

cellneuron said:
My order is still in "picking". WTF?
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Me too. I talked to five CSRs yesterday, three of them told me it's back ordered, one of them said it would ship yesterday, another one said it would ship today. Worst company I've ever seen.

Ya I am too. I've called multiple times and they keep saying that it "should" go out today and it never does. The shipping date keeps getting pushed back one day at a time.
Sent from my HTC One X using xda app-developers app

I ordered a 64 GB developer edition on Saturday 4/20 at around 11 am and it has been in picking since. I selected 2 day shipping and the original expected delivery was today 4/24. Yesterday that was bumped to 4/25. Today it says 4/26.
I've gotten more patient over the years, and my current phone is serviceable so I'm just going to sit tight for now. The worst case seems to be 'end of April' which isn't too far away.

I preordered with them, it shipped on Friday and I got it on Saturday. That said, it did sit in "picking" for a couple days before it shipped, and the order also disappeared from their online tracker right beforehand.

Yep, still waiting. I just hope to get it before my trip this Fri
Sent from my Nexus 4 using xda app-developers app

Same here. Ordered on Saturday (4/20) with 2 day shipping. Status has remained "picking" since Sunday. Original shipping date was Monday with delivery today. Has been incrementing each day. Now, it is supposed to ship today... we'll see.
Tried to call yesterday. Got cut off after staying on hold for just over two hours!
Waiting patiently... meanwhile, this post has me a little concerned. I plan to use the phone with prepaid plans on TMobile and AT&T for now... with other compatible international providers as needed. I use data a lot more than voice and so, value a good/fast data connection. Am concerned that the "generic" radio may be a hindrance. That said, if it is firmware related and not hardware, it should be fixable by flashing the appropriate firmware, ROM or radio. Waiting for the knowledgeable peeps to chime in.

MediocreFred said:
Same here. Ordered on Saturday (4/20) with 2 day shipping. Status has remained "picking" since Sunday. Original shipping date was Monday with delivery today. Has been incrementing each day. Now, it is supposed to ship today... we'll see.
Tried to call yesterday. Got cut off after staying on hold for just over two hours!
Waiting patiently... meanwhile, this post has me a little concerned. I plan to use the phone with prepaid plans on TMobile and AT&T for now... with other compatible international providers as needed. I use data a lot more than voice and so, value a good/fast data connection. Am concerned that the "generic" radio may be a hindrance. That said, if it is firmware related and not hardware, it should be fixable by flashing the appropriate firmware, ROM or radio. Waiting for the knowledgeable peeps to chime in.
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I won't care too much about the htc reply. It is obviously from a tech-idiot.

cellneuron said:
I won't care too much about the htc reply. It is obviously from a tech-idiot.
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Thank you! I suspected that, but, don't know enough about the phones to be sure.

cellneuron said:
My order is still in "picking". WTF?
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Mine too. Ordered on the 12th, couldn't get an order status until yesterday, still in picking. Trying to decide whether to cancel or wait it out. My G2X is crap and I need something ASAP. It was either an HTC One or a GS4, and I wanted the One, but after this mess, it's probably gonna be whichever I can get first.

I ordered on the 12th but it has been "picking" for 5 days now I'm kind of disappointed that I (promised to!) shell out so much money and now I'm waiting considerably longer than carrier customers. I'm quite patient but I wish let's talk would be a bit more finite with their dates, there is no way they have been "picking" my phone for the better part of a week.
I will only be angry if I get the phone and it has hardware defects. I would imagine the RMA process with these guys would be terrible
Sent from my SAMSUNG-SGH-I317 using xda premium

Why create a new thread when we already have one?
http://forum.xda-developers.com/showthread.php?t=2221517

mydinosaurwife said:
Ya I am too. I've called multiple times and they keep saying that it "should" go out today and it never does. The shipping date keeps getting pushed back one day at a time.
Sent from my HTC One X using xda app-developers app
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Off topic, but love the avatar!

cancelled my order with them
cellneuron said:
My order is still in "picking". WTF?
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So was mine, shipping today for 2 days...i called them and she said oh it's because we ran out of stock (thanks for that heads up). So I cancelled and went to AT&T, which i'm glad i did they gave me $150 off even though i wasn't due for any upgrade for a long time..

Ordered on 4/9 and it still shows picking status as well. This is definitely getting ridiculous.

I ordered two 64gb dev edition handsets on the 10th and I'm on back order. I called HTC and they said there next shipment is on the 29th.

I am having the same problem too, it remaied picking for almost a week and hopefully i could get this by the end of this April because i am gonna leave on May 2nd.

My status just changed from "picking" to "ready to be shipped". What does that mean?

dbshane said:
My status just changed from "picking" to "ready to be shipped". What does that mean?
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What do you mean "just now"?
I mine is still picking

Napoleon_PhoneApart said:
Off topic, but love the avatar!
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hey thanks man!