Database Users

best buy sucks COULDNT GET MY EVO

went to pick my preordered evo but they told me their systems r not functioning because sprint and bestbuy were activating too many lines at the same time.what a luck huh...... and im working full time this weekend so no chance to drop by bestbuy.jsut my day.F$%@#$KKKKK!!!

dude why dint you get it at radio shack? i woke up at 6 am i got it for 150 because i preordered it with 50$ and got a 20 dolar gift card and 10% on accesories and had no problem at all to activated....

same thing is happening at the shack only the early ppl got it.. i tried to get mine at 9 and they couldnt do it...

yea i should've preordered at the shack but too bad for me.so pissed off that im thinking of to wait for the HTC SCORPION

Same thing here....11 AM appt. BB Maize Rd - Wichita......systems are down. 2-2.5 hr wait for activation...started at 9AM. About the time Cali opened. They are going to hold my phone until I can get there after work. Felt retarded leaving work to go get a phone as it was. Oh well.

My Best Buy called in to Sprint and activated over the phone - took about 15 minutes.

magicalan said:
dude why dint you get it at radio shack? i woke up at 6 am i got it for 150 because i preordered it with 50$ and got a 20 dolar gift card and 10% on accesories and had no problem at all to activated....
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i did the EXACT same thing! except me, my dad and my brothers rolled up to the RS expecting to wait, there was NOBODY there.(except employees) in the time it took us to activate 5 lines, not one person came into the store. i'm very disappointed dallas!!

they had to try a couple times with mine but after the system going down for 10min twice in the middle it took almost an hour for me to get everything done. But I also had picked the lowest sales volume store in the area they only had 13 preorders spread through the whole day. They had time to wait on me.

that is a bummer. i was the first to get my preorder at RS. but as soon as the second guy was let it to do his. the system started to slow down. RS uses "snap" for sprint activation and to my understanding so does BB. if thats the case, could be a long day for ppl because when "snap" slows down, it REALLY slows down...

Why not take the phone unactivated and do it on your own time via Sprints site? Are they not allowing that?

No they have to activate in store, part of the deal with sprint.

We ran 7 of our 8 EVO sales fine in SNAP, though it was beginning to take ~5-10 minutes to load each page. Only one customer (of course mine) ran into so many problems that it took 3 hours to complete... I felt so bad
NOTE TO EVERYONE: If you're trying to upgrade a line that has a Data or SMS block on it, CALL SPRINT AND HAVE THEM REMOVE IT FIRST. It's more hassle than it's worth to handle it in store

Yeah took me about an hour. Took the first dude who came in about an hour. System was sloooooowwwwwwwwwwwwwwwwwwwwwwwwww.....but the phone is beautiful...

Currently having activations issues in Northern CA RS store.. Spent an hour in the store and they are still bogged down.. Hoping to snag the phone at lunch.

Good that I took an appointment for 7.30pm today. Hopefully we should be good by that time.

xtkxhom3r said:
same thing is happening at the shack only the early ppl got it.. i tried to get mine at 9 and they couldnt do it...
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Yeah I went there at 9 but I think I was more dedicated than you. After 3 hours and 2 breaks (walking around the mall for food) I walked out with my baby at 12:30.
Great day.

My girlfriend went and got mine took 30 minutes and this was at 10am eastern time. By the way, this was at Radio Shack
(Now I am a cool kid with the sent from evo at the bottom )
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Sent via the XDA Tapatalk App

I was the first one in my BB and had to port my number..it took over an hour to do everything and the people after me couldnt do anything.
bad thing is i cant make any outgoing calls or send any outgoing txt msgs..i can only receive calls and txts..
they told me it would be a few hours..its been over 4 hours and still wont work
so its half way working i guess..

walked in the store at 8, out the door at 820 with my phone.
of course, i was a new line. only weird thing about mine was porting my number from tmo.
i miss the colors on my nexus one. wish the evo's screen was amoled. but, i do like the size, i have to admit.

timothydonohue said:
walked in the store at 8, out the door at 820 with my phone.
of course, i was a new line. only weird thing about mine was porting my number from tmo.
i miss the colors on my nexus one. wish the evo's screen was amoled. but, i do like the size, i have to admit.
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Dude imagine goig from the nexus to palm pre, and then to evo wow such a difference in the 3

May be going to EVO

I may be going to the Evo, we'll see. Sprint offered me a different model phone finally and I'm going to go for the evo. Third hero from them and their repair/refurb people can't seem to get it right... They said I have to pay sales tax on it though, which I found amazingly strange.
I will never leave the Hero forums, though, that was what got me into Android in the first place and I really wish I could still have a hero...

How did you swing that? Im on my 4th defective hero and they told me they will not replace them anymore. That they can only do so many replacements per year. I have insurance too. Oh yeah and if you do get an evo, it will probably ship with the new patch that prevents root. No work around yet either!

trader
/10

rulyskull said:
trader
/10
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Correct spelling is traitor.
And I was pissed enough to be willing to pay the ETF on this line and close my other brand new line if they didn't take care of the issue by sending me a different model phone due to the circumstances. I'e been with them for a little over 3 years now and always been good with my bills and such so they try to keep me happy, and I really do appreciate that. The guy said I could pick the phone so I checked out online and decided to go with the Evo even though I'll probably never get 4g. It's the only other phone comparable to the Hero and that is made by HTC, since I like the HTC product.

Only thing is, though, is that he said they'd be back in stock in approx 2 weeks... well... I leave for vacation on the 21st and if they're back in in exactly 2 weeks, that puts it at the 20th. Plus 2 days for shipping and I'll have a phone sitting outside my garage for 2 weeks.
Can someone who works for Sprint, like a rep I'd get a hold of if I dialed *2, let me know what the expected arrival date is for more Evo's, please? I really need to stay on top of this so I can get it if they come in earlier. I can't have that phone sitting outside for 2 weeks. I'd owe you one if you could do this for me. PM me or whatever!

markus_del_marko said:
How did you swing that? Im on my 4th defective hero and they told me they will not replace them anymore. That they can only do so many replacements per year. I have insurance too. Oh yeah and if you do get an evo, it will probably ship with the new patch that prevents root. No work around yet either!
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I'm pretty sure that after 3 or 4 replacements, you're allowed to switch the phone out for a new model... At least that's how it was for my sisters blackberry.

jerry43812 said:
Only thing is, though, is that he said they'd be back in stock in approx 2 weeks... well... I leave for vacation on the 21st and if they're back in in exactly 2 weeks, that puts it at the 20th. Plus 2 days for shipping and I'll have a phone sitting outside my garage for 2 weeks.
Can someone who works for Sprint, like a rep I'd get a hold of if I dialed *2, let me know what the expected arrival date is for more Evo's, please? I really need to stay on top of this so I can get it if they come in earlier. I can't have that phone sitting outside for 2 weeks. I'd owe you one if you could do this for me. PM me or whatever!
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There is no "eta" (sorry) they've been available twice since the first time they sold out for approximately 3 hours both times before they sold out again. I work sprint retention.

DirtyShroomz said:
There is no "eta" (sorry) they've been available twice since the first time they sold out for approximately 3 hours both times before they sold out again. I work sprint retention.
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Haha this is off-topic, but DirtyShroomz, what would I need to say to Sprint when I call them later today to get a free AirRave? The signal in my house SUCKS, and my battery dies super quickly because of that.

mrinehart93 said:
Haha this is off-topic, but DirtyShroomz, what would I need to say to Sprint when I call them later today to get a free AirRave? The signal in my house SUCKS, and my battery dies super quickly because of that.
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Ask for one, if you're asl you can't get it free

DirtyShroomz said:
Ask for one, if you're asl you can't get it free
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asl? and is it true that airave doesn't do 3g data, only 1x?

jerry43812 said:
asl? and is it true that airave doesn't do 3g data, only 1x?
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Idk what ASL means, but 1x won't matter since I can use WiFi at my house (where the airrave will be).

I was asking for my personal curiosity lol.

mrinehart93 said:
Idk what ASL means, but 1x won't matter since I can use WiFi at my house (where the airrave will be).
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ASL - Account spending limit --- your bill usually shows if you are part of the program. You also get a $4.99 fee / month on your bill if your not on auto-pay and part of the ASL program.
You also need to be in an area where its avail. -- its not avail everywhere, http://sprint.com/airave click where is it avail. Put your zip in.
Also don't just ask for one. That's rude. Explain that you don't have signal in your house, your diggin your new phones but dropped calls in home are worth the ETFs to you and the high cost if you can't get your signal in your house, and then see if they will help you out.

markus_del_marko said:
Oh yeah and if you do get an evo, it will probably ship with the new patch that prevents root. No work around yet either!
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The newest OTA was rooted yesterday, huzzah!

There is no way in hell you are going to get an evo from sprint and only pay sales tax. If you did you must be sucking someone off because they wanted to ship me another refurb hero, i told them to shove it. i talked to 6 people and spent 3hrs on the phone with them. one guy actually told me he could get me an evo but of course the dipshi* didn't note the account. i hate sprint with a passion. they told me in the end that they are giving evo's out to no one for free, if you want one you have to pay full price or wait until your upgrade and pay the difference. what a bunch of crap!
Oh well in a few months im sure i will be able to pick one up on craiglist for $150 or so.
FYI this would be my 4th replacement hero in 6 months.

I also didn't mean any offense towards the OP but im pissed right now! I even offered to pay the difference on the evo if they would push my upgrade status up.

markus_del_marko said:
There is no way in hell you are going to get an evo from sprint and only pay sales tax. If you did you must be sucking someone off because they wanted to ship me another refurb hero,
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markus_del_marko said:
I also didn't mean any offense towards the OP but im pissed right now!.
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bull ****. tell me I must be sucking someone off but you mean no offense? I don't think I like you very much.

jerry43812 said:
bull ****. tell me I must be sucking someone off but you mean no offense? I don't think I like you very much.
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It was a figure of speech man, as i said. By all means share your almighty knowledge on how you got sprint to do this for you!

So where is this Evo? It's been a few days now.... I highly doubt you got an Evo free my man.

DirtyShroomz said:
So where is this Evo? It's been a few days now.... I highly doubt you got an Evo free my man.
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Sprint.com is out of stock for them. Getting it replaced when they come back in stock, in about 10 days or so.

HTC Hero early upgrades

Sprint is great, I was 6 months into a 2 year contract and had 1 upgrade for my Airave line. I used that on the HTC Evo. I got on the phone with Sprint and asked them about my upgrade status for the 5 phone lines and was told that it was due in Oct 2012. I asked for early upgrades, they gave it to me! I picked up 3 heros and thinking of 2 other phones to get.
GO SPRINT!!!!!
oh but my contract was renewed for another 2 years but its ok!

Yeeaaa I have a hard time believing this one. First, airave upgrades dont exist. Second, upgrades are every 22 months besides your premier line (if you have a plan that gives you premier status) meaning by what you wrote 4 of your lines were upgraded on Dec 2010 and I don't think we are there yet

gg what do I have to gain by lying? Oh and I meant Oct 2011 hehe.
And btw Airave upgrades do exist. It might not be necessarily upgrading the Airave unit but there is still an upgrade credit. I used that to get my Evo and the Sprint rep simply swapped it out to my true phone line.

flam253 said:
gg what do I have to gain by lying? Oh and I meant Oct 2011 hehe.
And btw Airave upgrades do exist. It might not be necessarily upgrading the Airave unit but there is still an upgrade credit. I used that to get my Evo and the Sprint rep simply swapped it out to my true phone line.
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Guarantee you that idiot got fired.

DirtyShroomz said:
Guarantee you that idiot got fired.
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yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll

flam253 said:
yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll
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I sure hope that gal didn't just ruin her life over a cell phone......

chfields said:
I sure hope that gal didn't just ruin her life over a cell phone......
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If getting fired from Sprint ruins your life, you had a ****ty life to begin with. No job makes a life.

flam253 said:
yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll
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Actually its fully legit to do it. We do it at best buy constantly. I upgraded my sisters line with her airave and Im using my airave upgrade for the next android. All your doing is using the airaves upgrade and not activating it and swapping it to your main line. This puts your airave on a 2 year contract.
Nobody gets fired, its a screw up in sprints system that theyre too lazy to fix.

wingzfan said:
Actually its fully legit to do it. We do it at best buy constantly. I upgraded my sisters line with her airave and Im using my airave upgrade for the next android. All your doing is using the airaves upgrade and not activating it and swapping it to your main line. This puts your airave on a 2 year contract.
Nobody gets fired, its a screw up in sprints system that theyre too lazy to fix.
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And that is the reason all retention departments hate best buy/radioshack, cause u fools **** up accounts.

You aren't getting any evo on an early upgrade. you have to wait until your truly due for one. i tired this already, WON'T happen. i just happened to find a sucker on craigslist that traded me his new evo for a used hero + $150 cash.

markus_del_marko said:
You aren't getting any evo on an early upgrade. you have to wait until your truly due for one. i tired this already, WON'T happen. i just happened to find a sucker on craigslist that traded me his new evo for a used hero + $150 cash.
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Early upgrades are possible on extremely rare occasions. I gave 2 last week for the evo for the same customer. My only customer to get one since the phone was released.

DirtyShroomz said:
Early upgrades are possible on extremely rare occasions. I gave 2 last week for the evo for the same customer. My only customer to get one since the phone was released.
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hey I'm curious. Do you mind me asking on what grounds did you give the early upgrade? Oh and is it possible to buy a phone out of contract at full price without activating it in store? I tried to do that today and it was annoying as the rep kept insisting I had to have it activated before I walked out.

flam253 said:
hey I'm curious. Do you mind me asking on what grounds did you give the early upgrade? Oh and is it possible to buy a phone out of contract at full price without activating it in store? I tried to do that today and it was annoying as the rep kept insisting I had to have it activated before I walked out.
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Can't say why and yes you can buy a phone for full price no questions asked

subcypher said:
If getting fired from Sprint ruins your life, you had a ****ty life to begin with. No job makes a life.
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Well, in this economy, any job is a good job. Very hard finding work these days and its just getting worse.....You can't have much of a life without a job!!!

DirtyShroomz said:
And that is the reason all retention departments hate best buy/radioshack, cause u fools **** up accounts.
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Best part...one of your coworkers told me how and what to do. Before that "fool" opened his mouth we refused to do it. Then that "fool" told us it was completely ok to do and until you guys changed the system it wouldnt be an issue.
Next time I'd refrain on pointing fingers at us "fools" before checking what your "fools" are doing. Ive had far more f-ups from Sprint reps like yourself than I have from Best Buy account reps. Your the "fools" who had to halt the samsung moment cl14 upgrades because your techs couldnt figure out how to run the file. We were loading them the minute they hit the site.

Btw, in regards to your "Airave upgrades dont exist"

Yea... The system shows it, you can't use it and yes best buy/radioshack **** up all accounts from opening lines when customers were wanting to upgrade to using airave lines as upgrades. The airave, though it is now seen in the system as a line can not be used as a line to upgrade. Also please stop telling customers activation is free and tell them if they switch the phone to another line within 30 days they lose the rebate.
But of course one retard opens his mouth, the rest follow. If I show u a glitch in the system to give free evos will u use it too? Cause I know one. Just cause u can do something doesnt mean its allowed and then retention has to fix all ur **** ups. No update was evrr halted either, find a new source.

We have 6 lines and they all got upgraded 5 months ago at the same time, last night 3 of them could be upgraded so we upgraded 2 of them to the EVO for $199
Sent from my HERO200 using XDA App

I think it's safe to say we can ALL forget about upgrading a Hero to an Epic4g even a single day before October 10, and the only way we can even fantasize about an Evo a couple of weeks early is if Sprint ordered a staggeringly HUGE quantity of them only to have demand for it completely collapse once the Epic4g arrives. I really don't see that happening, either.(*)
(*)In fact, I personally think that's why there's an Evo shortage right now. Sprint knows demand for the Evo is at least partly driven by the fact that right now, it's their ONLY 4G android phone. They almost certainly have an agreement with HTC to promote the Evo exclusively for some minimum number of days, shortage or not. Thus, they're being extremely conservative about replenishing their Evo inventory only to levels they know can be sustained by ongoing new sales once the Epic4g is out as well. They don't want to end up in a situation where stores have a mountain of Evos piled floor to ceiling and a 6-week backlog for Epic4g.
From a PR standpoint, Sprint's ideal scenario would be to have every Sprint store be sold out of one or the other for at least a couple of days each week... but have enough in stock at SOME Sprint store within 50 miles to ensure that anyone (with a car) who walks through the door and is determined to have one *today* can go to bed happy that night, but will also tell everyone that they're so popular, they're sold out *almost* (but not quite) everywhere.

If you have any line that is elgib. for an upgrade and you upgrade on that line and switch it to your line then you lose your rebate.
If you were going to do this then you would have to wait until the rebate has been processed and then switch the lines so...

Did any OF you order a EVO3D?

Sprint has it up for buy BTW. I already ordered mine. Go get them guys

clark44 said:
Sprint has it up for buy BTW. I already ordered mine. Go get them guys
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Just got an email from Sprint this morning, saying I can get it now. Waiting for Best Buy to open to see if they have any in stock, or if I have to order from Sprint.

I ordered mine this morning.
Jimbobtexas Best Buy shouldn't have them until Friday I believe. The pre-order online should then get it to you here by Thurs/Fri. So it should be the same time or so.
The nice thing about online is that you get to waive the activation charge, it has free shipping, and you can charge it to your account. Makes it much easier if you need to return in within 30 days.

Going to the sprint store after work
from my phone duh

I did last week, 3 looooooooong days left.

Ordered mine today from the First to Buy Event also, here's hoping a get a package tomorrow!

I am on the fence right now about the 3D. With GB on my Evo, I am not sure it is worth upgrading to it just yet. I think there is a couple more phones coming down the pike in about a month or so that might be better choices for me. Besides, EVO 3D does not have a kickstand! LOL

CheesyNutz said:
Going to the sprint store after work
from my phone duh
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I tried calling a few stores and none of them said I could pick it up at a store today. I ordered it online at 8am Eastern time and spoke to "order support" or something a half hour later and was told that my order has been received by the warehouse, there is stock, and my phone is awaiting pick up from UPS. She said they always ship using the fastest available service, so I'm hoping it arrives here at work tomorrow.

I just came to comment that "of" is oddly capitalized in the topic.
I didn't order because I don't think the 3d is worth full retail price if I have a working evo. Waiting for the next generation of phones or maybe the galaxy s2 if it turns out to have amazing developer support like this evo.

I'm waiting to see the fury that will be unleashed on the forum this weekend once this phone is in full circulation. Waiting to see if a couple of the issues get worked out first.
In the meanwhile I have a fully functional recently updated Evo!!!!!

NEXUS 3!!!!!!!!!!

Htc cha cha!!!!

Mines on pre-order at best buy. I didn't even get the sprint premier e-mail, wtf!

Sim-X said:
Mines on pre-order at best buy. I didn't even get the sprint premier e-mail, wtf!
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You had to sign up to receive the email.
O and I ordered mine last night at about 11:40 PM CST. Excited to know that I was near the front of the line so if they are true to the fastest method of shipping should get it tomorrow!

Flashed stock Sense yesterday to my Evo. Couldn't STAND it. Can't imagine no root, no CM7, no nandroid, no custom ROMs... and being stuck with Sense, improved or not.
Though I've preordered, I'm skipping this one. Anybody want my spot in line at Radio Shack on Friday?

Me and my bro get ours on Launch day. We have upgrades and we're trading in our Evos. I'm going to miss my e4G.

Cubfan99 said:
Flashed stock Sense yesterday to my Evo. Couldn't STAND it. Can't imagine no root, no CM7, no nandroid, no custom ROMs... and being stuck with Sense, improved or not.
Though I've preordered, I'm skipping this one. Anybody want my spot in line at Radio Shack on Friday?
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gl with w/e you choose. I don't mind running GoLauncher, ADW or LauncherPro over Sense. This phone is more than fast enough anyhow, I don't need AOSP as much. But I will flash it when it becomes available, no rush though.

When you order via telesales, do they charge it to your account? Or do you have to use a card?

I'm really on the fence about this one, especially w/ all the phones that'll be coming out the next couple of months. So I'm either gonna wait a bit & see what happens or I'm gonna wake up on Friday morning tell myself "what am I thinking, I have to get an EVO 3D" and race over to the Radio Shack down the street

Is that Target HTC EVO 4G trade in for the $40 EVO 3D just a lie/rumor??

Best Buy Evo's - Stock 2.2 - New

So many people talking about getting a new Evo 4G from other places, and having them already updated to 2.3.
You are NOT out of luck!! Thought I'd post this for an FYI.
Best Buy seems to be your best shot at a new Evo 4G still on 2.2 Stock. I've gone through 4 now from them (had hardware issues on 2) and all have come out of the box with 2.2.
I asked the CSM helping me to not do anything to the phones...I'd prefer to power em on. Got home, cancelled update...Stock 2.2 ready for Root / Flashin.
If you're in the market for a new Evo 4G...check Best Buy first. With a little polite direction, you should have the same experience.
The Tulsa OK store I frequent had at least 20 or so left in stock...

Bandage said:
So many people talking about getting a new Evo 4G from other places, and having them already updated to 2.3.
You are NOT out of luck!! Thought I'd post this for an FYI.
Best Buy seems to be your best shot at a new Evo 4G still on 2.2 Stock. I've gone through 4 now from them (had hardware issues on 2) and all have come out of the box with 2.2.
I asked the CSM helping me to not do anything to the phones...I'd prefer to power em on. Got home, cancelled update...Stock 2.2 ready for Root / Flashin.
If you're in the market for a new Evo 4G...check Best Buy first. With a little polite direction, you should have the same experience.
The Tulsa OK store I frequent had at least 20 or so left in stock...
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I just bought one from my local best buy and it was 2.3.3 out of box. It was the last one the store will have also. You are very lucky

Wish I could take mine up there, but I just got one from Sprint this week that they sent me to replace my Epic. Ah well I guess I will have to wait like everyone else for root.

I work for Best Buy and can honestly if anyone gets a 2.2 in DFW, consider yourself lucky. My refurb through the Black Tie Protection came with 2.3.3.
I can say however that my battery is absolutely amazing.

A friend of mine has bought two from bestbuy. First one returned due to software issue and the newest going back to extreme light bleed. Both on 3.70 software. You can get lucky at some bestbuys. I think the more rural ones may have left over stock that has been sitting for a while. Two in a row that are not updated are pretty good odds.

I got an Evo 4G a week ago from BB, brand new out of the box. Had 2.3.3 already installed. I had been thinking of going back and trying to find one with 2.2 and claiming hardware/software issues on one until I find one. This gives me hope.

Do I have to have purchased my evo at best buy to take my evo there for a replacement?

smb20 said:
I got an Evo 4G a week ago from BB, brand new out of the box. Had 2.3.3 already installed. I had been thinking of going back and trying to find one with 2.2 and claiming hardware/software issues on one until I find one. This gives me hope.
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I heard that

TexasRebel said:
Do I have to have purchased my evo at best buy to take my evo there for a replacement?
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yes
10000char

I got 2 Evos at the start of this month, and I didnt know about the 2.3.3 thing so in short both of them, one white and one black were 2.2 and me being a geek updated without researching.
Last friday had to go back with mine because of a small hairline crack the body had around the volume down and of course they said besides that the phone is working and I was ready to fight, but before I even started talking he said, "but you still on your 30 days exchange so if you want to just change it, i can do that" and so I did and this also was 2.2, I said "just activate it, I don't want to update it, cuz mine ran sluggier than my wifes and thats the only difference, she didnt get the update and i did" He was like, ok that makes sense. check it and see if that was your problem...
On my local store they didn't seem to have a shortage or anything, I saw him pulling it out of a nice stock of EVO's.

Same here in NY. My buddy and I got Evos in a local BB Mobile and they both had 2.2 on it. The Rep who was taking care of me almost updated the phones until the manager and I both told her not too. The manager is a personal friend of mine whom I do rooting of devices for. ;-)

I got my Evo about a month ago with 2.2 installed. At the time I was totally unaware that updating would lock me out. Good thing I didn't

ewynn9 said:
I work for Best Buy and can honestly if anyone gets a 2.2 in DFW, consider yourself lucky. My refurb through the Black Tie Protection came with 2.3.3.
I can say however that my battery is absolutely amazing.
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I bought mine at the Best Buy in Rockwall, which is a DFW store. They had about 30 with 2.2 and 30 with 2.3 and they gave a wide open choice on it 2 weeks ago.