Sprint is great, I was 6 months into a 2 year contract and had 1 upgrade for my Airave line. I used that on the HTC Evo. I got on the phone with Sprint and asked them about my upgrade status for the 5 phone lines and was told that it was due in Oct 2012. I asked for early upgrades, they gave it to me! I picked up 3 heros and thinking of 2 other phones to get.
GO SPRINT!!!!!
oh but my contract was renewed for another 2 years but its ok!
Yeeaaa I have a hard time believing this one. First, airave upgrades dont exist. Second, upgrades are every 22 months besides your premier line (if you have a plan that gives you premier status) meaning by what you wrote 4 of your lines were upgraded on Dec 2010 and I don't think we are there yet
gg what do I have to gain by lying? Oh and I meant Oct 2011 hehe.
And btw Airave upgrades do exist. It might not be necessarily upgrading the Airave unit but there is still an upgrade credit. I used that to get my Evo and the Sprint rep simply swapped it out to my true phone line.
flam253 said:
gg what do I have to gain by lying? Oh and I meant Oct 2011 hehe.
And btw Airave upgrades do exist. It might not be necessarily upgrading the Airave unit but there is still an upgrade credit. I used that to get my Evo and the Sprint rep simply swapped it out to my true phone line.
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Guarantee you that idiot got fired.
DirtyShroomz said:
Guarantee you that idiot got fired.
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yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll
flam253 said:
yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll
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I sure hope that gal didn't just ruin her life over a cell phone......
chfields said:
I sure hope that gal didn't just ruin her life over a cell phone......
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If getting fired from Sprint ruins your life, you had a ****ty life to begin with. No job makes a life.
flam253 said:
yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll
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Actually its fully legit to do it. We do it at best buy constantly. I upgraded my sisters line with her airave and Im using my airave upgrade for the next android. All your doing is using the airaves upgrade and not activating it and swapping it to your main line. This puts your airave on a 2 year contract.
Nobody gets fired, its a screw up in sprints system that theyre too lazy to fix.
wingzfan said:
Actually its fully legit to do it. We do it at best buy constantly. I upgraded my sisters line with her airave and Im using my airave upgrade for the next android. All your doing is using the airaves upgrade and not activating it and swapping it to your main line. This puts your airave on a 2 year contract.
Nobody gets fired, its a screw up in sprints system that theyre too lazy to fix.
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Click to collapse
And that is the reason all retention departments hate best buy/radioshack, cause u fools **** up accounts.
You aren't getting any evo on an early upgrade. you have to wait until your truly due for one. i tired this already, WON'T happen. i just happened to find a sucker on craigslist that traded me his new evo for a used hero + $150 cash.
markus_del_marko said:
You aren't getting any evo on an early upgrade. you have to wait until your truly due for one. i tired this already, WON'T happen. i just happened to find a sucker on craigslist that traded me his new evo for a used hero + $150 cash.
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Early upgrades are possible on extremely rare occasions. I gave 2 last week for the evo for the same customer. My only customer to get one since the phone was released.
DirtyShroomz said:
Early upgrades are possible on extremely rare occasions. I gave 2 last week for the evo for the same customer. My only customer to get one since the phone was released.
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hey I'm curious. Do you mind me asking on what grounds did you give the early upgrade? Oh and is it possible to buy a phone out of contract at full price without activating it in store? I tried to do that today and it was annoying as the rep kept insisting I had to have it activated before I walked out.
flam253 said:
hey I'm curious. Do you mind me asking on what grounds did you give the early upgrade? Oh and is it possible to buy a phone out of contract at full price without activating it in store? I tried to do that today and it was annoying as the rep kept insisting I had to have it activated before I walked out.
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Can't say why and yes you can buy a phone for full price no questions asked
subcypher said:
If getting fired from Sprint ruins your life, you had a ****ty life to begin with. No job makes a life.
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Well, in this economy, any job is a good job. Very hard finding work these days and its just getting worse.....You can't have much of a life without a job!!!
DirtyShroomz said:
And that is the reason all retention departments hate best buy/radioshack, cause u fools **** up accounts.
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Best part...one of your coworkers told me how and what to do. Before that "fool" opened his mouth we refused to do it. Then that "fool" told us it was completely ok to do and until you guys changed the system it wouldnt be an issue.
Next time I'd refrain on pointing fingers at us "fools" before checking what your "fools" are doing. Ive had far more f-ups from Sprint reps like yourself than I have from Best Buy account reps. Your the "fools" who had to halt the samsung moment cl14 upgrades because your techs couldnt figure out how to run the file. We were loading them the minute they hit the site.
Btw, in regards to your "Airave upgrades dont exist"
Yea... The system shows it, you can't use it and yes best buy/radioshack **** up all accounts from opening lines when customers were wanting to upgrade to using airave lines as upgrades. The airave, though it is now seen in the system as a line can not be used as a line to upgrade. Also please stop telling customers activation is free and tell them if they switch the phone to another line within 30 days they lose the rebate.
But of course one retard opens his mouth, the rest follow. If I show u a glitch in the system to give free evos will u use it too? Cause I know one. Just cause u can do something doesnt mean its allowed and then retention has to fix all ur **** ups. No update was evrr halted either, find a new source.
We have 6 lines and they all got upgraded 5 months ago at the same time, last night 3 of them could be upgraded so we upgraded 2 of them to the EVO for $199
Sent from my HERO200 using XDA App
I think it's safe to say we can ALL forget about upgrading a Hero to an Epic4g even a single day before October 10, and the only way we can even fantasize about an Evo a couple of weeks early is if Sprint ordered a staggeringly HUGE quantity of them only to have demand for it completely collapse once the Epic4g arrives. I really don't see that happening, either.(*)
(*)In fact, I personally think that's why there's an Evo shortage right now. Sprint knows demand for the Evo is at least partly driven by the fact that right now, it's their ONLY 4G android phone. They almost certainly have an agreement with HTC to promote the Evo exclusively for some minimum number of days, shortage or not. Thus, they're being extremely conservative about replenishing their Evo inventory only to levels they know can be sustained by ongoing new sales once the Epic4g is out as well. They don't want to end up in a situation where stores have a mountain of Evos piled floor to ceiling and a 6-week backlog for Epic4g.
From a PR standpoint, Sprint's ideal scenario would be to have every Sprint store be sold out of one or the other for at least a couple of days each week... but have enough in stock at SOME Sprint store within 50 miles to ensure that anyone (with a car) who walks through the door and is determined to have one *today* can go to bed happy that night, but will also tell everyone that they're so popular, they're sold out *almost* (but not quite) everywhere.
If you have any line that is elgib. for an upgrade and you upgrade on that line and switch it to your line then you lose your rebate.
If you were going to do this then you would have to wait until the rebate has been processed and then switch the lines so...
Related
I may be going to the Evo, we'll see. Sprint offered me a different model phone finally and I'm going to go for the evo. Third hero from them and their repair/refurb people can't seem to get it right... They said I have to pay sales tax on it though, which I found amazingly strange.
I will never leave the Hero forums, though, that was what got me into Android in the first place and I really wish I could still have a hero...
How did you swing that? Im on my 4th defective hero and they told me they will not replace them anymore. That they can only do so many replacements per year. I have insurance too. Oh yeah and if you do get an evo, it will probably ship with the new patch that prevents root. No work around yet either!
trader
/10
rulyskull said:
trader
/10
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Correct spelling is traitor.
And I was pissed enough to be willing to pay the ETF on this line and close my other brand new line if they didn't take care of the issue by sending me a different model phone due to the circumstances. I'e been with them for a little over 3 years now and always been good with my bills and such so they try to keep me happy, and I really do appreciate that. The guy said I could pick the phone so I checked out online and decided to go with the Evo even though I'll probably never get 4g. It's the only other phone comparable to the Hero and that is made by HTC, since I like the HTC product.
Only thing is, though, is that he said they'd be back in stock in approx 2 weeks... well... I leave for vacation on the 21st and if they're back in in exactly 2 weeks, that puts it at the 20th. Plus 2 days for shipping and I'll have a phone sitting outside my garage for 2 weeks.
Can someone who works for Sprint, like a rep I'd get a hold of if I dialed *2, let me know what the expected arrival date is for more Evo's, please? I really need to stay on top of this so I can get it if they come in earlier. I can't have that phone sitting outside for 2 weeks. I'd owe you one if you could do this for me. PM me or whatever!
markus_del_marko said:
How did you swing that? Im on my 4th defective hero and they told me they will not replace them anymore. That they can only do so many replacements per year. I have insurance too. Oh yeah and if you do get an evo, it will probably ship with the new patch that prevents root. No work around yet either!
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I'm pretty sure that after 3 or 4 replacements, you're allowed to switch the phone out for a new model... At least that's how it was for my sisters blackberry.
jerry43812 said:
Only thing is, though, is that he said they'd be back in stock in approx 2 weeks... well... I leave for vacation on the 21st and if they're back in in exactly 2 weeks, that puts it at the 20th. Plus 2 days for shipping and I'll have a phone sitting outside my garage for 2 weeks.
Can someone who works for Sprint, like a rep I'd get a hold of if I dialed *2, let me know what the expected arrival date is for more Evo's, please? I really need to stay on top of this so I can get it if they come in earlier. I can't have that phone sitting outside for 2 weeks. I'd owe you one if you could do this for me. PM me or whatever!
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There is no "eta" (sorry) they've been available twice since the first time they sold out for approximately 3 hours both times before they sold out again. I work sprint retention.
DirtyShroomz said:
There is no "eta" (sorry) they've been available twice since the first time they sold out for approximately 3 hours both times before they sold out again. I work sprint retention.
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Haha this is off-topic, but DirtyShroomz, what would I need to say to Sprint when I call them later today to get a free AirRave? The signal in my house SUCKS, and my battery dies super quickly because of that.
mrinehart93 said:
Haha this is off-topic, but DirtyShroomz, what would I need to say to Sprint when I call them later today to get a free AirRave? The signal in my house SUCKS, and my battery dies super quickly because of that.
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Ask for one, if you're asl you can't get it free
DirtyShroomz said:
Ask for one, if you're asl you can't get it free
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asl? and is it true that airave doesn't do 3g data, only 1x?
jerry43812 said:
asl? and is it true that airave doesn't do 3g data, only 1x?
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Idk what ASL means, but 1x won't matter since I can use WiFi at my house (where the airrave will be).
I was asking for my personal curiosity lol.
mrinehart93 said:
Idk what ASL means, but 1x won't matter since I can use WiFi at my house (where the airrave will be).
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Click to collapse
ASL - Account spending limit --- your bill usually shows if you are part of the program. You also get a $4.99 fee / month on your bill if your not on auto-pay and part of the ASL program.
You also need to be in an area where its avail. -- its not avail everywhere, http://sprint.com/airave click where is it avail. Put your zip in.
Also don't just ask for one. That's rude. Explain that you don't have signal in your house, your diggin your new phones but dropped calls in home are worth the ETFs to you and the high cost if you can't get your signal in your house, and then see if they will help you out.
markus_del_marko said:
Oh yeah and if you do get an evo, it will probably ship with the new patch that prevents root. No work around yet either!
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The newest OTA was rooted yesterday, huzzah!
There is no way in hell you are going to get an evo from sprint and only pay sales tax. If you did you must be sucking someone off because they wanted to ship me another refurb hero, i told them to shove it. i talked to 6 people and spent 3hrs on the phone with them. one guy actually told me he could get me an evo but of course the dipshi* didn't note the account. i hate sprint with a passion. they told me in the end that they are giving evo's out to no one for free, if you want one you have to pay full price or wait until your upgrade and pay the difference. what a bunch of crap!
Oh well in a few months im sure i will be able to pick one up on craiglist for $150 or so.
FYI this would be my 4th replacement hero in 6 months.
I also didn't mean any offense towards the OP but im pissed right now! I even offered to pay the difference on the evo if they would push my upgrade status up.
markus_del_marko said:
There is no way in hell you are going to get an evo from sprint and only pay sales tax. If you did you must be sucking someone off because they wanted to ship me another refurb hero,
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markus_del_marko said:
I also didn't mean any offense towards the OP but im pissed right now!.
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bull ****. tell me I must be sucking someone off but you mean no offense? I don't think I like you very much.
jerry43812 said:
bull ****. tell me I must be sucking someone off but you mean no offense? I don't think I like you very much.
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It was a figure of speech man, as i said. By all means share your almighty knowledge on how you got sprint to do this for you!
So where is this Evo? It's been a few days now.... I highly doubt you got an Evo free my man.
DirtyShroomz said:
So where is this Evo? It's been a few days now.... I highly doubt you got an Evo free my man.
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Sprint.com is out of stock for them. Getting it replaced when they come back in stock, in about 10 days or so.
I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?
kidstechno said:
I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?
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Early upgrades are available depending on contract end dates. If you have a month left on your contract you can pay an extra $25 and get an early upgrade...
kidstechno said:
I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?
Click to expand...
Click to collapse
Is your actual contract about to expire in a month or are you just eligible for a premier account upgrade in a month?
still dont matter, its gonna be 350 with taxes, its not instant.
I'm on my 5th moment and its still being a pita to get the uprade pushed up. I am waiting on the decision of [email protected]
Sent from my SPH-M900 using Tapatalk
If you're on a 1 year upgrade path, as the main line on a premier account, you won't get an early upgrade easily. Lightning has a better chance, to be honest...
entropism said:
If you're on a 1 year upgrade path, as the main line on a premier account, you won't get an early upgrade easily. Lightning has a better chance, to be honest...
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Not really....
colk said:
I'm on my 5th moment and its still being a pita to get the uprade pushed up. I am waiting on the decision of [email protected]
Sent from my SPH-M900 using Tapatalk
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If you're on your fifth (5th) Moment, then you should try calling in to tech support and not being rude..... You will most likely end up being transferred to MDE which is an advanced level of specialized support who , if it is in fact your 5th Moment and everything on your account is legit, could look to see what other devices are available to replace the Moment with. But you have to be willing to perform all of the steps of troubleshooting they ask you to and BE NICE!!!!!!
As for the topic at hand..... if you are going to complain about the chipped END button I hope you get nothing done for you. Sprint techs waste more time dealing with people calling in to get something for nothing than they do on any other task. If you chipped your END button, that's YOUR issue. Or if you honestly feel it is a defective device, hit up hTC before you go blaming Sprint and grow up, get a job, and buy your EVO in a month when you are eligible..... It's people like you that drive up cost of service because in order to provide somewhat decent service to people that need it they are having to hire countless support reps to take calls from people just like you!
Yep I was nice and they are esclating it up to Ceo level to get it approved
Sent from my SPH-M900 using Tapatalk
colk said:
Yep I was nice and they are esclating it up to Ceo level to get it approved
Sent from my SPH-M900 using Tapatalk
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LOL so you think
I think chipped end button is very common, I have it myself and take very good care of my hero. However its cosmetic defect so I don't think they will do anything. My upgrade is oct 1st and ima try and go get early upgrade too. Last time I just asked nicely and they let me do it, so hopefully I get lucky again
Sent from my HERO200 using XDA App
As for the topic at hand..... if you are going to complain about the chipped END button I hope you get nothing done for you. Sprint techs waste more time dealing with people calling in to get something for nothing than they do on any other task. If you chipped your END button, that's YOUR issue. Or if you honestly feel it is a defective device, hit up hTC before you go blaming Sprint and grow up, get a job, and buy your EVO in a month when you are eligible..... It's people like you that drive up cost of service because in order to provide somewhat decent service to people that need it they are having to hire countless support reps to take calls from people just like you!
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wow umadbro? I was just stating a fact. I also have dust under my screen but luckily I'm not one of those anal retentive customers you think ties up your service lines. Both are wide spread issues with the device, and I take very very good care of my device. It's probably fallen off my bed stand once and maybe dropped once in the whole 9 or 10 months I've had it. Besides, I was just wondering what my chances were, even with adding the cosmetic damage. I've been with Sprint for 5 years and they've been nothing but good to me, so I figure I'd just go in to the store and ask nicely. If not, I can wait another month for the 1yr premier upgrade.
kidstechno said:
wow umadbro? I was just stating a fact. I also have dust under my screen but luckily I'm not one of those anal retentive customers you think ties up your service lines. Both are wide spread issues with the device, and I take very very good care of my device. It's probably fallen off my bed stand once and maybe dropped once in the whole 9 or 10 months I've had it. Besides, I was just wondering what my chances were, even with adding the cosmetic damage. I've been with Sprint for 5 years and they've been nothing but good to me, so I figure I'd just go in to the store and ask nicely. If not, I can wait another month for the 1yr premier upgrade.
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Cosmetic damage means nothing, its labeled under wear and tear. After a few years your cars paint job isn't going to be so crisp anymore
Im glad someone said something on here about getting an early upgrade. So my upgrade is October 1st, and i got to thinking. If i can get this phone faster i will. So i called sprint and asked if i could have my upgrade bumped up a month earlier so i could order the phone and have it shipped to my door. The lady told me that the only thing she could do is move my upgrade up to September 18th. She said with all the preorders and in store walkin reserves its gonna be hard to get one on launch day, but thats what they say about every new smartphone. So now all i have is to do is wait 22 days plus shipping and i'll have my new phone,
I called in today and they moved mine from oct 1st, to sept 15! I just asked nicely and they were cool about it. Ima probbably hit up best buy or radio shack on 15 and grab one with no mir
Sent from my HERO200 using XDA App
Told you guys
I called CS and asked about bumping my upgrade to August 31st from October.. they said it shouldn't be a problem, but that it's at the stores descretion to make that call. I am not a premier customer... so maybe I have a chance.
Back when the Evo was coming out, I talked to them about bumping up my upgrade. I only asked about the one line, but they bumped up both lines.
Did the store bump you or did someone from CS do that?
Yea if your contract is about to expire they might move it a month, I'm premier so its my 1 year upgrade so less flexibility since i still have a year left on contract
Sent from my HERO200 using XDA App
O-k so I went to pay my bill today @ a REAL Sprint Store and asked one of the workers to explain this new SP Gold/Silver tier stuff. He looked up my acct. and saw I was due for an upgrade Jun 1 2011(mind you I jumped ship to Sprint launch day of EvO4G). So I asked him if that's gone bc of this new policy. He said, no, that I still will get my $150 off my next phone starting June 1st. He said that whoever already has an upgrade on their acct. whether that be $75 or $150 will still be honored for their upgrade. He said to change that would be unethical and would cause an uproar with customers. He then told me that once I use that upgrade, then I have to wait 16/22 months respectively, before I'm eligible for another upgrade.
Hopefully this clears up some things for people who have been freaking out over this.
Lol here we go again!
This saved me from looking thru anything for an answer thanks dude.
funny a lady from sprint that i have been talking to since my data troubles have started told me the only line on the contracts that would be affected would be the PRIMARY . all other upgrades stay and are safe . and that i would have lost it on April 1st
/shrug who is telling the truth .
i burnt my upgrade for my daughters shift in fact i was told i did the smart thing buy burning my upgrade ( im the primary ) or i would have lost it
It makes sense. Say you look @ your acct right now and it says I dunno...May 3rd you're entitled to $150 off your next phone. Imagine if that magically disappeared and a big F*** YOU was now on your acct in place. People would flip out!! The guy told me they just had started training specifically to answer these questions for SP customers. I guess we will see
vWvSTATICvWv said:
It makes sense. Say you look @ your acct right now and it says I dunno...May 3rd you're entitled to $150 off your next phone. Imagine if that magically disappeared and a big F*** YOU was now on your acct in place. People would flip out!! The guy told me they just had started training specifically to answer these questions for SP customers. I guess we will see
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Click to collapse
I can tell you that your upgrade will not be there April 1st.
Just giving you a realistic expectation.
vWvSTATICvWv said:
It makes sense. Say you look @ your acct right now and it says I dunno...May 3rd you're entitled to $150 off your next phone. Imagine if that magically disappeared and a big F*** YOU was now on your acct in place. People would flip out!! The guy told me they just had started training specifically to answer these questions for SP customers. I guess we will see
Click to expand...
Click to collapse
That's what the letters they mailed out weeks in advance were for.
Sent from my PC36100 using Tapatalk
I just emailed them. I guess I'll find out more about this tomorrow. If they say what this guy was telling me then you best believe I'm saving that email *evil grin* lol
Just text upgrade to 1311 and you should find out the date and what you qualify for.
vWvSTATICvWv said:
O-k so I went to pay my bill today @ a REAL Sprint Store and asked one of the workers to explain this new SP Gold/Silver tier stuff. He looked up my acct. and saw I was due for an upgrade Jun 1 2011(mind you I jumped ship to Sprint launch day of EvO4G). So I asked him if that's gone bc of this new policy. He said, no, that I still will get my $150 off my next phone starting June 1st. He said that whoever already has an upgrade on their acct. whether that be $75 or $150 will still be honored for their upgrade. He said to change that would be unethical and would cause an uproar with customers. He then told me that once I use that upgrade, then I have to wait 16/22 months respectively, before I'm eligible for another upgrade.
Hopefully this clears up some things for people who have been freaking out over this.
Click to expand...
Click to collapse
Aren't sprint reps known for spewing BS? Don't u guys ever learn not to listen to sprint reps????
Yea hate to say it, but he lied to you (or he's just stupid). Either way, you arent getting your upgrade after april 1st.
But then again, if you really want to try, go back to that store, have that guy print out a sheet of paper, or write on paper, that says you WILL get your upgrade on that date, and have him SIGN IT. That way you will have SOME leverage come June. It may not work, but its worth a shot.
im0rtalz said:
Just text upgrade to 1311 and you should find out the date and what you qualify for.
Click to expand...
Click to collapse
i just did that and no dates were given except i am available for the upgrades. does this mean i can wait until the 3d release?
They gave you 2-3 months notice they are taking it away. DUR DUR DUR.
well there is a loop hole. You can change your phone plan from the $69.99 to the next one up and keep that for the 3-6 months or whatever it is and you will be changed to gold. So basically, a couple months before you know you are due for your 1 year, switch your account and then reap the benefits of getting a new phone. Once you get that new phone, switch back to your original plan...eh...eh...
Anyone else think that will work?
shagav said:
well there is a loop hole. You can change your phone plan from the $69.99 to the next one up and keep that for the 3-6 months or whatever it is and you will be changed to gold. So basically, a couple months before you know you are due for your 1 year, switch your account and then reap the benefits of getting a new phone. Once you get that new phone, switch back to your original plan...eh...eh...
Anyone else think that will work?
Click to expand...
Click to collapse
Yes, this will work. This is actually what a couple of Sprint customer service employees suggested I do. I've already upgraded my plan to the ED 3000. Now I just have to wait 90 days and hope I can get the phone through wirefly and downgrade to the 1500 at the same time (anyone know if I can do this). I know wirefly has something about not changing your plan for 6 months after getting the phone. If I can't do that, I'll probably just buy it through Sprint; wirefly's additional ETF scares me. Haha.
loop hole.. sounds interesting...
but i am sure sprint would have thought of that...
and they will say.. you have to have the plan active at the qualifing rate for a yr to count!
but.. you can try it.. and let us know...
Dan330 said:
loop hole.. sounds interesting...
but i am sure sprint would have thought of that...
and they will say.. you have to have the plan active at the qualifing rate for a yr to count!
but.. you can try it.. and let us know...
Click to expand...
Click to collapse
It only has to be active for 90 days, according to Sprint's website.
Dan330 said:
loop hole.. sounds interesting...
but i am sure sprint would have thought of that...
and they will say.. you have to have the plan active at the qualifing rate for a yr to count!
but.. you can try it.. and let us know...
Click to expand...
Click to collapse
Only 3 months, that's all.
shagav said:
well there is a loop hole. You can change your phone plan from the $69.99 to the next one up and keep that for the 3-6 months or whatever it is and you will be changed to gold. So basically, a couple months before you know you are due for your 1 year, switch your account and then reap the benefits of getting a new phone. Once you get that new phone, switch back to your original plan...eh...eh...
Anyone else think that will work?
Click to expand...
Click to collapse
IT will Work!
Here's the low down...
I called on the 21st asking if my upgrade will change once april comes by...the stupid lady said no....after much research i found out that my upgrade will be indeed gone....
I called again on the 23rd...and talk to another lady and she said that i will lose upgrade...I demanded that i was promised an upgrade therefore i should get it...then i got transferred to a lead specialist...She wasn't very nice i was arguing on the phone that its unethical for youn guys to promise me something and turn arround and say sorry you can't have this...
She said she would issue a corrective action to her employee that told me i can keep my upgrade...I told her thats only benifiting Sprint becuase a corrective doesn't help me get my upgrade...
I got transfered to account services...explained the whole thing again. and then i got transferred to this supervisor guy...
He asked where i worked, i said target...he said ok. if we put you on the 89.99 plan and take twenty % off you'll only be paying 3 dollars more than you would be now, and come july 1st (the day i was supposed to get my upgrade) I can get my EVO 3D and than downgrade to the 69.99 plan and still keep my 20% off...So yes it will work
Cliff notes: yes you can switch to 89.99 plan and wait 3 months then you can get your phone and go back to 69.99.
BUT YOU HAVE TO DO THIS BEFORE APRIL 1st. Act fast...there's less than 3 days left for this deal...
Yeah this suck I got my wife and epic today to waste the upgrade and depends on EVO getting official gingerbread or no I will buy gull price the EVO 3D or get the ipad 2
Sent from my PC36100 using Tapatalk
So, whoever it was on this site claiming to work for Sprint is likely full of it.
He assured people over and over that if your upgrade was before April 1st that you would NOT lose it.
I had an upgrade in March (save 150$). I lost it. All I have now is save 75$ or save 150$ in 273 more days.
Now that T-Mobile is going away, Sprint will likely do more stuff like this.
I bought my evo last year the day it was releqsed (i think june 4th)on contract and it shows Im eligible for the full $150
Sent from my Xoom using Tapatalk
i was eligible for an 150$ upgrade in feb, now it shows 75$ and and 150$ in january...i am confused and hope that this asking for a reset thing will work...if not i may leave for T-Mobile when it gets the HTC Pyramid..same as Evo3D just no 3D...
Don't worry buddy all these wireless providers are starting to do shady sh!t like that its pretty sad. When I start my own wireless company called "diggler mobile" ill let you switch your numbers over; My slogan will be "come to the darkside, we have LTE"
On topic though, why would you listen to someone over a forum(not bashing dirtyshroomz ^_^) but wouldn't it have been smarter to call care, or chat with a Rep in store?; people sometimes carry different info man so you really can't point the finger at anyone.
Sent from my PC36100 using XDA Premium App
People new this was coming so why are they *****ing?
from my phone duh
CheesyNutz said:
People new this was coming so why are they *****ing?
from my phone duh
Click to expand...
Click to collapse
I got some bad information from someone in a forum. It is obviously a lesson learned. Dirtyshrooms claimed to be a rep and I believed him.. so what. I won't make that mistake again.
So, why are you *****ing about me *****ing anyway?
I was looking at the HTC 3d, but definitely not now. It may be all the better since HTC is locking that crap down anyway =\
T-Mobile is soon to be AT&T so I highly doubt there will be anything there for me... although I am checking into it right now.
lost mine too, I only 120 days out from my contract being done anyways. I bought evo full price and plan to do so with the nexus s, and sell my evo for +150 plus should be like upgrade price anyways.
On a side note I remember reading that android would lower the prices of phones since OEM's would not have to hire software engineers to make their own or license from MS. So when is that going to happen
This statement is no intention of *****ing or trolling
Batman58 said:
Why are you *****ing about me *****ing.
Click to expand...
Click to collapse
asking question =/= *****ing
BrianDigital said:
lost mine too, I only 120 days out from my contract being done anyways. I bought evo full price and plan to do so with the nexus s, and sell my evo for +150 plus should be like upgrade price anyways.
On a side note I remember reading that android would lower the prices of phones since OEM's would not have to hire software engineers to make their own or license from MS. So when is that going to happen
This statement is no intention of *****ing or trolling
Click to expand...
Click to collapse
I was strongly considering the Nexus S myself. I can't pay full price right now tho. I might be able to by the summer.. but the Nexus S will be even more older news than it is now =9
cnstarz said:
asking question =/= *****ing
Click to expand...
Click to collapse
Seriously guys, if you aren't talking about anything, GTFO
Nobody cares if you agree or not.
Batman58 said:
Seriously guys, if you aren't talking about anything, GTFO
Nobody cares if you agree or not.
Click to expand...
Click to collapse
for instance, your post.
Are you done now? Good
What is this reset I read about? Are people just calling and asking for a reset or is there some kind of deal involved?
CheesyNutz said:
People new this was coming so why are they *****ing?
from my phone duh
Click to expand...
Click to collapse
Because it's a bull****, underhanded, bait and switch move. Yeah Sprint is within their contractual "right" to rescind the incentive they offered so many thousands of people, but it's dirty pool man. In retrospect I do believe this was a calculated move to maximize new subscriptions with the EVO then turn around and sell more EVOs before the next big **** comes out.
A csr said to me "but sir, none of our competitors offer yearly upgrades".. Ma'am, none of your competitors offered yearly upgrades WHEN YOU OFFERED IT TO ME IN 2009!!
They have absolutely sent the message to this consumer "We know we're the best deal in town, if you want to go to Big Red or Hell (at&t) please BE OUR GUEST!, and fvck off while you're at it"
Of course I'm not leaving Sprint. IMO they have the best phone (just one, the evo, but I only need one phone) and I admit all this apparent collusion between Sprint and Google is very exciting.
In summary: Sprint, imo you're the best wireless service provide but why you gotta go **** blocking us loyal customers right before the hottest ***** in history hits the street??
That hurts my feelings, and I feel some serious e-blue-balls coming in a few months..
Ultimately I'll probably end up selling plasma (kidding) so I can buy the 3D at full price, but dammit you can't make me be happy about it!!
Batman58 said:
So, whoever it was on this site claiming to work for Sprint is likely full of it.
He assured people over and over that if your upgrade was before April 1st that you would NOT lose it.
I had an upgrade in March (save 150$). I lost it. All I have now is save 75$ or save 150$ in 273 more days.
Now that T-Mobile is going away, Sprint will likely do more stuff like this.
Click to expand...
Click to collapse
Enjoy your Egyptian phone. Take care now, bye-bye then...
Sent from my PC36100 using Tapatalk
Just called, FIRST I would like to apologize if dirtyshroomz see's this. I am still eligible for an upgrade so I jumped the gun ALSO to let everyone know, for some reason my line that has $75 dollars off in September is going to be a full upgrade JULY of next year, so its no a full 12 months thought that was pretty cool!
Sent from my PC36100 using XDA App
Blitzpwnage said:
I was told multiple times here by shroomz that I would keep my upgrade....and its not there. Nice company hahaha. Guess I'll just call.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Yeah that would be the "smarter" thing to do.....lol
I had a webchat with a sprint csr last week, and he said I had a full upgrade eligibility as of 7/1/11. I got my phone on 7/30/10.
On April 1st, i texted upgrade to '1311" and it said the same thing...$150 upgrade on 7/1/11.
Well I just logged onto the Sprint website and now they are saying 5/1/12. I guess no EVO 3D for me. Sprint's ETF are pretty small, so I imagine I'll just break contract and go somewhere else this summer.
Rule of thumb: Don't take the word of a guy who calls himself "DirtyShroomz" as gospel.
Batman58 said:
Dirtyshrooms claimed to be a rep and I believed him.. so what. I won't make that mistake again.
Click to expand...
Click to collapse
DirtyShroomz does work for Sprint, he's been around for a long time on these forums and he's helped a lot of people out.
Instead of your wild claims about how Dirty ruined your life, why don't you either:
a) PM him and work it out, or
b) at the very least, post a link or at least quote the "bad" information he gave you.
Starting a thread to specifically bash another user (especially one who goes out of his way to use his unique position and experience to help others, OFF the clock for free).... well that's just a low blow, man.
I'm not saying he didn't give you bad info, but I am saying you need to either post the specifics or keep your mouth shut.
dezel29 said:
i was eligible for an 150$ upgrade in feb, now it shows 75$ and and 150$ in january...i am confused and hope that this asking for a reset thing will work...if not i may leave for T-Mobile when it gets the HTC Pyramid..same as Evo3D just no 3D...
Click to expand...
Click to collapse
How is T-mobile an improvement?
At least Sprint offers a way to get yearly upgrades...
matt2053 said:
DirtyShroomz does work for Sprint, he's been around for a long time on these forums and he's helped a lot of people out.
Instead of your wild claims about how Dirty ruined your life, why don't you either:
a) PM him and work it out, or
b) at the very least, post a link or at least quote the "bad" information he gave you.
Starting a thread to specifically bash another user (especially one who goes out of his way to use his unique position and experience to help others, OFF the clock for free).... well that's just a low blow, man.
I'm not saying he didn't give you bad info, but I am saying you need to either post the specifics or keep your mouth shut.
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Click to collapse
Complete and utterly agree.
I'm trying to buy a phone to replace my wife's POS Samsung Moment. She wants the Evo, so I called Sprint a few weeks ago to order her one. I was prepared to pay full price for the Evo since neither myself nor my wife is due for an upgrade, but the sales rep on the phone took a look at my lines (I have 4 phones plus a "line" for my Airave) and told me that she was going to upgrade me based on the Airave upgrade eligibility. Dumb me, I actually argued with her and told her that it wasn't a phone, and she acknowledged it but said that it would save me money and make me a happy customer. Hey - whatever she can do, that's great, so let's jump on that! Bad news - they were out of stock of the Evo AND the Evo Shift, and I flat refused to get her the Epic (I am not a fan of Sprint's CURRENT Samsung offerings...but would love to look at the Nexus S.)
On a Friday afternoon trip, she decided she'd had enough of her phone locking up, so she wanted to stop by the Sprint store. After waiting in there for about an hour and a half (I expect crap service there, and am never disappointed...) the sales rep brought us out a white Evo (what she really wanted.) However, when we explained what the Sprint sales rep on the phone was going to do, he acknowledged that he HAD done that before, but he'd gotten into trouble for it. He was adamant that he wasn't going to do it for us, and while I was perturbed, I wasn't going to ask him to jeopardize his job. He told me that the reps on the phone shouldn't have offered either.
So who was right? I admit it sounds fishy to try and skirt the prices by "upgrading" an Airave, but if the phone rep wasn't so quick to offer to do it, I'd be calling shenanigans. I don't *want* to pay full price, but if I can save $150, I'd be stupid not to.
We didn't buy it - I'm going to try calling back and getting the Nexus S when it's released and see if I can get the same offer.
I don't think they are supposed to upgrade an Airave line. If they do then that probably would mean you'd have to send in the Airave and be stuck with that number as an additional line.
You can do one of two things.
1. Ask for the manager, listen to what he/she tells you, then ask for like an area or district manager about the data lockup with the Moment. Also remind them that it's also illegal against the FCC for any type of phone in service or not to not be able to dial out to an emergency number such as 911, and when the lockup starts on the Moment, you can't call out at all.
or
2. With Sprint, if you've had your phone replaced three times due to a hardware or software issue you've been having then Sprint offers you an early upgrade.
With both of these Sprint will offer you an early upgrade, but most likely it will not be an Evo, or they will offer you a discount on some phones to upgrade to.
vbetts said:
You can do one of two things.
1. Ask for the manager, listen to what he/she tells you, then ask for like an area or district manager about the data lockup with the Moment. Also remind them that it's also illegal against the FCC for any type of phone in service or not to not be able to dial out to an emergency number such as 911, and when the lockup starts on the Moment, you can't call out at all.
or
2. With Sprint, if you've had your phone replaced three times due to a hardware or software issue you've been having then Sprint offers you an early upgrade.
With both of these Sprint will offer you an early upgrade, but most likely it will not be an Evo, or they will offer you a discount on some phones to upgrade to.
Click to expand...
Click to collapse
You mentioned lockup - I've been lazy and haven't researched her issue, but that's EXACTLY the problem...the phone just freezes. Can you provide any link to information regarding that? It's well out of warranty and this would be the first time we're reporting this, unfortunately.
Sprint had made it very clear to all reps not to use the upgrade on the Airave line. Many people have done it in the past but in no way should they be doing so now, it does put your job on the line believe it or not.
And as far as what the guy above said, it's not that easy.
Sent from my spaceship!
DirtyShroomz said:
Sprint had made it very clear to all reps not to use the upgrade on the Airave line. Many people have done it in the past but in no way should they be doing so now, it does put your job on the line believe it or not.
And as far as what the guy above said, it's not that easy.
Sent from my spaceship!
Click to expand...
Click to collapse
I have no reason to believe it doesn't. Perhaps I just talked to someone who didn't care
So why does the airave show the upgrade eligibility? If it can't/isn't supposed to be used, then take that visibility away from the customer. That would simplify things greatly, and no one would be having this discussion in the first place.
Once i got my airvana my account did the same thing. My wife should be available for the 150 but it switched to the airvana now. I dont know whats going to happen when she goes in for the upgrade either.
jickey said:
I have no reason to believe it doesn't. Perhaps I just talked to someone who didn't care
So why does the airave show the upgrade eligibility? If it can't/isn't supposed to be used, then take that visibility away from the customer. That would simplify things greatly, and no one would be having this discussion in the first place.
Click to expand...
Click to collapse
Because the system shows it as a line, simple as that. Your car shows it can go 150mph, do you use it?
Sent from my spaceship!
fireburster said:
Once i got my airvana my account did the same thing. My wife should be available for the 150 but it switched to the airvana now. I dont know whats going to happen when she goes in for the upgrade either.
Click to expand...
Click to collapse
Call in and have it fixed, assuming she didn't lose her upgrade because of the premier program change.
Sent from my spaceship!
DirtyShroomz said:
Because the system shows it as a line, simple as that. Your car shows it can go 150mph, do you use it?
Sent from my spaceship!
Click to expand...
Click to collapse
Well, *MY* car doesn't show 150, but if I need to use it, I could
Just playing devil's advocate here - not disagreeing. I understand, just being argumentative with your example...
jickey said:
Well, *MY* car doesn't show 150, but if I need to use it, I could
Just playing devil's advocate here - not disagreeing. I understand, just being argumentative with your example...
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Click to collapse
Hah it's cool, it's a forum. Theres no way for Sprint to remove an upgrade from a line and since the airave shows as an additional line it has an upgrade. Bugs that cost more to fix then leave alone and educate reps about I guess.
Sent from my spaceship!
DirtyShroomz said:
Hah it's cool, it's a forum. Theres no way for Sprint to remove an upgrade from a line and since the airave shows as an additional line it has an upgrade. Bugs that cost more to fix then leave alone and educate reps about I guess.
Sent from my spaceship!
Click to expand...
Click to collapse
LOL - I'm a SME/Senior Support tech for a large software company - you're preaching to the choir about bugs that cost too much to fix - or development WON'T fix
jickey said:
LOL - I'm a SME/Senior Support tech for a large software company - you're preaching to the choir about bugs that cost too much to fix - or development WON'T fix
Click to expand...
Click to collapse
Lol I had no idea but at least you understand
Sent from my spaceship!
Can't you get around this by just going into Bestbuy, RS, or wirefly, then telling them you want to upgrade the 'airave number', it'll show up qualifying as a upgrade, then you buy the phone for the upgrade price (usually the same as a new customer), and walk out, then switch your airave back to that number in a day or two via the sprint site or calling sprint.
Going to try this, since we have 3 lines, all go on a $150 discount (saving them for the EVO 3D) and an airave with a $150 discount, too, which I want to use now on a Nexus S 4G.
Yeah, yeah, this is kind of unfair and cheating the system, but it's Sprint's fault/error/issue, and I'm pissed that I've been getting 0 - 150k from the tower by my house for 5 months now and they don't seem to care. 4G is like 500k tops, unless you're standing across the street from the tower, then it's 2k, which is barely faster than 3G's optimal speed. :|
Hrshycro said:
Can't you get around this by just going into Bestbuy, RS, or wirefly, then telling them you want to upgrade the 'airave number', it'll show up qualifying as a upgrade, then you buy the phone for the upgrade price (usually the same as a new customer), and walk out, then switch your airave back to that number in a day or two via the sprint site or calling sprint.
Click to expand...
Click to collapse
i would like to know if this is something doable by going through 3rd party.