Database Users

June 19th info!

Just in case you really need to know. June 19th is when tmo anounces the slide through commercials and they r having a father's day special event they r going to announce too. Not as big a deal as everyone thinks.

So why are they opening 2 hours early,and where the heck is my froyo,tmo rep told mewe'de have it on launch,I need apps2sd,my phone is outta storage,i'm going to curse someone at tmobile out.htc and google should have never let tmobile have any say in this device cause they oveloaded it with bull**** you cant delete,im so friggin angry,I just want control over my phone and nobody can even root it,AGGGHHHHH!!! Sorry just had to get that out.

I think you've let it out in everyone of your post in the Slide section.. I'm sure your 14 day return period isn't up. RETURN IT.

A friend of mine who works for TMO told me that they are rolling out a new store design. They've had several of the concept stores open in certain test markets for almost 3 years. I worked for them when they were planning these interactive and user friendly stores with video tech support on site.
While I think it's cool and all, I'm more interested in them improving network service and offering phones that aren't outdated the moment you slip your SIM in.

Jerzeeloon said:
So why are they opening 2 hours early,and where the heck is my froyo,tmo rep told mewe'de have it on launch,I need apps2sd,my phone is outta storage,i'm going to curse someone at tmobile out.htc and google should have never let tmobile have any say in this device cause they oveloaded it with bull**** you cant delete,im so friggin angry,I just want control over my phone and nobody can even root it,AGGGHHHHH!!! Sorry just had to get that out.
Click to expand...
Click to collapse
all i have to say that is if a Tmo rep told you froyo would be ready when the phone comes out, promptly insert your foot in his a** with EXTREME prejudice!!

Dispite contrary belief, not all T-Mo reps know every single thing that T-mobile is up to. Some of us actualy have a life outside of work. Also, we are not all out to give everyone the shaft. Some of us realy try to help people the best we can. I get chewed out quiet often for going "too far".

turboyo said:
I think you've let it out in everyone of your post in the Slide section.. I'm sure your 14 day return period isn't up. RETURN IT.
Click to expand...
Click to collapse
^^^^ this +10

As donepate stated, you are speaking to another human, NOT T-mobile as an object. If that rep heard a rumor online he could have easily passed it along to you. Thats why unless there is OFFICIAL news from T-mobile you should always take information about upcoming releases of updates/phones with a grain of salt. Typically T-mobile employees know about the official launches barely before they launch to avoid any leaked information and or upsets if deadlines aren't met.
If you've read the official HTC comments however you will know that its stated to have FROYO within a number of 2010 Android phones within the year of 2010. That is as specific as it gets however.

Jerzeeloon said:
So why are they opening 2 hours early,and where the heck is my froyo,tmo rep told mewe'de have it on launch,I need apps2sd,my phone is outta storage,i'm going to curse someone at tmobile out.htc and google should have never let tmobile have any say in this device cause they oveloaded it with bull**** you cant delete,im so friggin angry,I just want control over my phone and nobody can even root it,AGGGHHHHH!!! Sorry just had to get that out.
Click to expand...
Click to collapse
never listen to t-mobile reps they no nothing

Official release date for the slide is the 16th. They have not even told the reps much. It could be lower prices for a day, a giveaway in the stores, or the planets may be comming into alignment. Its all guesses for now. I am fairley sure that its slide related in some way though. Just have no idea what it is. If I get any info i'll pass it along.

hammer4203 said:
Just in case you really need to know. June 19th is when tmo anounces the slide through commercials and they r having a father's day special event they r going to announce too. Not as big a deal as everyone thinks.
Click to expand...
Click to collapse
it is a big deal and it has nothing to do with the slide per se on june 19th we are having free phone day which means you can choose any phone in the store including smart phones for free with new contract or line extension.

vdub804 said:
it is a big deal and it has nothing to do with the slide per se on june 19th we are having free phone day which means you can choose any phone in the store including smart phones for free with new contract or line extension.
Click to expand...
Click to collapse
That's cool. I'm glad I just paid $179 for my slide upgrade

sryan1983 said:
That's cool. I'm glad I just paid $179 for my slide upgrade
Click to expand...
Click to collapse
Hopefully the buyer's remorse period can be applied to you.

tmobilewinguser said:
never listen to t-mobile reps they no nothing
Click to expand...
Click to collapse
I'm glad at least you "no" how to spell.

I believe the buyers remorse period will still be 14 days. That's what I am getting.

I keep reading "Official" release date is the 19th, but I simply walked up to my local store and bought it last week... are you using the term "officially" as a moment to define when they'll "advertise" it...?

They have a soft launch (June 2nd) and a hard launch which, shown to me on the computer from a t-mobile rep, is the 16th not 19th

According to TmoNews.com it's going to be a Father's Day sale with all phones free

They are going to announce the Galaxy S on the 19th. The Galaxy S will go on sale sometime in July ... just got that from a VERY reliable Tmobile source. I'm probably going to be sending the slide back ... my G1 will tide me over till the Galaxy comes around.

ButteredToast said:
According to TmoNews.com it's going to be a Father's Day sale with all phones free
Click to expand...
Click to collapse
Yeah free phone *if* you switch to a family plan.

This EVO Backorder Business Is Getting Rediculous!!!

I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.

Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.

DaveMW said:
Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.
Click to expand...
Click to collapse
im thinking the same thing, they are probably redoing something along the manufacturing line

I'm waiting for it to be in stock so I can get a replacement evo because of the back light leaking issue I call n it's out of stock every time they said as soon as it goes in stock I can get a replace ment no questions asked

Yeah, but in the meantime they should be knocking out some with the old config (the changes aren't that critical) !!!!! If they wait any longer, the moto x, iphone 4, etc are going to kill their sales numbers. Time is money... hurry up HTC and Sprint!!!!!!

bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
Click to expand...
Click to collapse
Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one

A hot product is out of stock! More news at 11!
-------------
Sent from my HTC EVO 4G using Tapatalk Pro.

I was on a waiting list at one of the Sprint retail kisoks in one of our malls for an Evo for my dad and I was going to bring him and my mom to my family plan. I called a week and a half ago and got on the list and then I called saturday (8 days later) and they said they'd call me back later that day, I waited 3 hours and they said they were still seeing if they could work something out. I took my parents out to lunch and they place they picked was over near the mall so I decided we should stop by after lunch and see where I was on the list and figure things out. We stopped by and I asked where I was on the list and I was still on the second page. I then said "We are here, you can either call 20 people back on the list today and maybe get one, or you could sell me one right now while we're here. He considered it a second and then said "Ok, I can do that". My mom had though about getting one as well and after she heard him say that she chimed in with "get one for me too". And he did and we walked out 30 min later all set. Just have to realize that they are there to sell phones, so if you find the right guys and show them cash they're much more motivated.

I agree with you man. I ordered from http://shopamerica.htc.com/homebrands/index.htm because on their website, it said they were in stock, so I placed the order that day (FRIDAY), WAS APPROVED NEXT DAY, AND SAID IT WAS READY TO SHIP. It showed my estimated delivery date. Said it would be shipped out Tues (tomorrow) and would arrive Weds since I chose overnight.
I check the status of my order today and to my surprise there is a new tab that says BACK ORDERED. I was pissed off! I called up customer care immediately asking why did they say it was in stock on their website, then all of a sudden today, it says its on back order. The rep told me that "THEY MUST'VE FORGOT TO REMOVE IT FROM THEIR SYSTEM." I'm like wtf kinda bull**** is that? I didn't get any notification, no phone call, no email. I had to find out by checking online. Very unprofessional.
I asked her when I would receive my phone and she told me they would be getting them in stock on Friday the 25th. So I said fine and hung up. Called back up a couple hours later because I initially forgot to ask when I would ACTUALLY RECEIVE IT. Gave the person my info and he then tells me that I wont receive my phone until JULY 1ST. You can only imagine how much more pissed off I was. I told him what the previous rep told me, then he said the earliest you are going to receive your phone is July 1st. I asked him about cancelling my order and he told me it would take 3-5 business days. Then I told him, you can automatically debit my account the day I make purchase, but it would take almost a full week to get refunded? Told him i'd think about cancellign and i'd call him when i've reached a decision.
How can one rep tell me one date, then another rep give me another? That is so rediculous. If I DO NOT receive my phone by the 1st, i'm definately cancelling my order and sticking with T-Mobile. This is rediculous...

yes, but there's a caveat...
Calkulin said:
Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one
Click to expand...
Click to collapse
On a corporate/business/enterprise account, you can definitely walk into a Sprint store and walk out with anything in there, as long as you are a POC on the account.
HOWEVER...
There's a catch: most sprint stores are privately owned, so any hardware in there has been purchased by the owner from Sprint. Result: the discounts you can get through your rep are unavailable to you in the store, so your account gets charged whatever the store charges, as opposed to the discounted rates for hardware through your rep.

Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you

bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
Click to expand...
Click to collapse
my corp store has them hell so do the 2 local walmarts lol

Sigh...this waiting game is worse than Christmas Eve. I've been on the waiting list with my Sprint store for almost 2 weeks.
Anyone have any inside knowledge as to when the conveyor belt with new Evo's will start moving again?

Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
Click to expand...
Click to collapse
I did the same thing.
Now that I'm trying to get it exchanged/replaced I called around and found that every Sprint store is sold out but the first 'Mobile Best Buy' (it's a cart in the mall, lolololol) I got a number for, had over ten in stock. Too bad they're still broken so there isn't a point going through the trouble of exchanging it yet.

Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
Click to expand...
Click to collapse
Actually the Best Buy near me had 4 of them. There are only 2 problems with that:
1) I am buying at full retail price and Best Buy's cost is $499 and they will not price match for non-activated prices.
2) If HTC stopped production to fix some issues then it makes good sense to wait until production starts back up again.
The problem is that I am really impatient!

3 of ours are from spint.com, but sprint 1800 said that I had to wait until sprint.com got more in before I could exchange them, which they haven't gotten any in recently.
They need to hurry up, because at this rate the samsung galaxy s pro is going to be out.

Caught between MIR deadline and 30-day return?
My employer has a sweet deal on the Evo - so I ordered through them on 6/26 - even though it involves the dreaded mail-in rebate. Of course, I'm on backorder. I noticed though, that the MIR form insists that the receipt must show it was purchased by July 10 to be eligible for the MIR. I suspect this is also the date when the 30-day return clock begins. What if the delays are long, and it goes past that date? Does my cost go up $100 due to the problems with their supply chain? If it goes by the date ordered - then is my 30-day return period reduced to nothing?

I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.

EtherealRemnant said:
I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.
Click to expand...
Click to collapse
What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?

ramiss said:
What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?
Click to expand...
Click to collapse
The .6 update didn't break root.
And there have been plenty of updates on other devices that haven't been cracked. Go look at the Hero forum...

HTC Hero early upgrades

Sprint is great, I was 6 months into a 2 year contract and had 1 upgrade for my Airave line. I used that on the HTC Evo. I got on the phone with Sprint and asked them about my upgrade status for the 5 phone lines and was told that it was due in Oct 2012. I asked for early upgrades, they gave it to me! I picked up 3 heros and thinking of 2 other phones to get.
GO SPRINT!!!!!
oh but my contract was renewed for another 2 years but its ok!

Yeeaaa I have a hard time believing this one. First, airave upgrades dont exist. Second, upgrades are every 22 months besides your premier line (if you have a plan that gives you premier status) meaning by what you wrote 4 of your lines were upgraded on Dec 2010 and I don't think we are there yet

gg what do I have to gain by lying? Oh and I meant Oct 2011 hehe.
And btw Airave upgrades do exist. It might not be necessarily upgrading the Airave unit but there is still an upgrade credit. I used that to get my Evo and the Sprint rep simply swapped it out to my true phone line.

flam253 said:
gg what do I have to gain by lying? Oh and I meant Oct 2011 hehe.
And btw Airave upgrades do exist. It might not be necessarily upgrading the Airave unit but there is still an upgrade credit. I used that to get my Evo and the Sprint rep simply swapped it out to my true phone line.
Click to expand...
Click to collapse
Guarantee you that idiot got fired.

DirtyShroomz said:
Guarantee you that idiot got fired.
Click to expand...
Click to collapse
yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll

flam253 said:
yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll
Click to expand...
Click to collapse
I sure hope that gal didn't just ruin her life over a cell phone......

chfields said:
I sure hope that gal didn't just ruin her life over a cell phone......
Click to expand...
Click to collapse
If getting fired from Sprint ruins your life, you had a ****ty life to begin with. No job makes a life.

flam253 said:
yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll
Click to expand...
Click to collapse
Actually its fully legit to do it. We do it at best buy constantly. I upgraded my sisters line with her airave and Im using my airave upgrade for the next android. All your doing is using the airaves upgrade and not activating it and swapping it to your main line. This puts your airave on a 2 year contract.
Nobody gets fired, its a screw up in sprints system that theyre too lazy to fix.

wingzfan said:
Actually its fully legit to do it. We do it at best buy constantly. I upgraded my sisters line with her airave and Im using my airave upgrade for the next android. All your doing is using the airaves upgrade and not activating it and swapping it to your main line. This puts your airave on a 2 year contract.
Nobody gets fired, its a screw up in sprints system that theyre too lazy to fix.
Click to expand...
Click to collapse
And that is the reason all retention departments hate best buy/radioshack, cause u fools **** up accounts.

You aren't getting any evo on an early upgrade. you have to wait until your truly due for one. i tired this already, WON'T happen. i just happened to find a sucker on craigslist that traded me his new evo for a used hero + $150 cash.

markus_del_marko said:
You aren't getting any evo on an early upgrade. you have to wait until your truly due for one. i tired this already, WON'T happen. i just happened to find a sucker on craigslist that traded me his new evo for a used hero + $150 cash.
Click to expand...
Click to collapse
Early upgrades are possible on extremely rare occasions. I gave 2 last week for the evo for the same customer. My only customer to get one since the phone was released.

DirtyShroomz said:
Early upgrades are possible on extremely rare occasions. I gave 2 last week for the evo for the same customer. My only customer to get one since the phone was released.
Click to expand...
Click to collapse
hey I'm curious. Do you mind me asking on what grounds did you give the early upgrade? Oh and is it possible to buy a phone out of contract at full price without activating it in store? I tried to do that today and it was annoying as the rep kept insisting I had to have it activated before I walked out.

flam253 said:
hey I'm curious. Do you mind me asking on what grounds did you give the early upgrade? Oh and is it possible to buy a phone out of contract at full price without activating it in store? I tried to do that today and it was annoying as the rep kept insisting I had to have it activated before I walked out.
Click to expand...
Click to collapse
Can't say why and yes you can buy a phone for full price no questions asked

subcypher said:
If getting fired from Sprint ruins your life, you had a ****ty life to begin with. No job makes a life.
Click to expand...
Click to collapse
Well, in this economy, any job is a good job. Very hard finding work these days and its just getting worse.....You can't have much of a life without a job!!!

DirtyShroomz said:
And that is the reason all retention departments hate best buy/radioshack, cause u fools **** up accounts.
Click to expand...
Click to collapse
Best part...one of your coworkers told me how and what to do. Before that "fool" opened his mouth we refused to do it. Then that "fool" told us it was completely ok to do and until you guys changed the system it wouldnt be an issue.
Next time I'd refrain on pointing fingers at us "fools" before checking what your "fools" are doing. Ive had far more f-ups from Sprint reps like yourself than I have from Best Buy account reps. Your the "fools" who had to halt the samsung moment cl14 upgrades because your techs couldnt figure out how to run the file. We were loading them the minute they hit the site.

Btw, in regards to your "Airave upgrades dont exist"

Yea... The system shows it, you can't use it and yes best buy/radioshack **** up all accounts from opening lines when customers were wanting to upgrade to using airave lines as upgrades. The airave, though it is now seen in the system as a line can not be used as a line to upgrade. Also please stop telling customers activation is free and tell them if they switch the phone to another line within 30 days they lose the rebate.
But of course one retard opens his mouth, the rest follow. If I show u a glitch in the system to give free evos will u use it too? Cause I know one. Just cause u can do something doesnt mean its allowed and then retention has to fix all ur **** ups. No update was evrr halted either, find a new source.

We have 6 lines and they all got upgraded 5 months ago at the same time, last night 3 of them could be upgraded so we upgraded 2 of them to the EVO for $199
Sent from my HERO200 using XDA App

I think it's safe to say we can ALL forget about upgrading a Hero to an Epic4g even a single day before October 10, and the only way we can even fantasize about an Evo a couple of weeks early is if Sprint ordered a staggeringly HUGE quantity of them only to have demand for it completely collapse once the Epic4g arrives. I really don't see that happening, either.(*)
(*)In fact, I personally think that's why there's an Evo shortage right now. Sprint knows demand for the Evo is at least partly driven by the fact that right now, it's their ONLY 4G android phone. They almost certainly have an agreement with HTC to promote the Evo exclusively for some minimum number of days, shortage or not. Thus, they're being extremely conservative about replenishing their Evo inventory only to levels they know can be sustained by ongoing new sales once the Epic4g is out as well. They don't want to end up in a situation where stores have a mountain of Evos piled floor to ceiling and a 6-week backlog for Epic4g.
From a PR standpoint, Sprint's ideal scenario would be to have every Sprint store be sold out of one or the other for at least a couple of days each week... but have enough in stock at SOME Sprint store within 50 miles to ensure that anyone (with a car) who walks through the door and is determined to have one *today* can go to bed happy that night, but will also tell everyone that they're so popular, they're sold out *almost* (but not quite) everywhere.

If you have any line that is elgib. for an upgrade and you upgrade on that line and switch it to your line then you lose your rebate.
If you were going to do this then you would have to wait until the rebate has been processed and then switch the lines so...

[Q] Sprint Store - upgrade a month early?

I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?

kidstechno said:
I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?
Click to expand...
Click to collapse
Early upgrades are available depending on contract end dates. If you have a month left on your contract you can pay an extra $25 and get an early upgrade...

kidstechno said:
I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?
Click to expand...
Click to collapse
Is your actual contract about to expire in a month or are you just eligible for a premier account upgrade in a month?

still dont matter, its gonna be 350 with taxes, its not instant.

I'm on my 5th moment and its still being a pita to get the uprade pushed up. I am waiting on the decision of [email protected]
Sent from my SPH-M900 using Tapatalk

If you're on a 1 year upgrade path, as the main line on a premier account, you won't get an early upgrade easily. Lightning has a better chance, to be honest...

entropism said:
If you're on a 1 year upgrade path, as the main line on a premier account, you won't get an early upgrade easily. Lightning has a better chance, to be honest...
Click to expand...
Click to collapse
Not really....

colk said:
I'm on my 5th moment and its still being a pita to get the uprade pushed up. I am waiting on the decision of [email protected]
Sent from my SPH-M900 using Tapatalk
Click to expand...
Click to collapse
If you're on your fifth (5th) Moment, then you should try calling in to tech support and not being rude..... You will most likely end up being transferred to MDE which is an advanced level of specialized support who , if it is in fact your 5th Moment and everything on your account is legit, could look to see what other devices are available to replace the Moment with. But you have to be willing to perform all of the steps of troubleshooting they ask you to and BE NICE!!!!!!
As for the topic at hand..... if you are going to complain about the chipped END button I hope you get nothing done for you. Sprint techs waste more time dealing with people calling in to get something for nothing than they do on any other task. If you chipped your END button, that's YOUR issue. Or if you honestly feel it is a defective device, hit up hTC before you go blaming Sprint and grow up, get a job, and buy your EVO in a month when you are eligible..... It's people like you that drive up cost of service because in order to provide somewhat decent service to people that need it they are having to hire countless support reps to take calls from people just like you!

Yep I was nice and they are esclating it up to Ceo level to get it approved
Sent from my SPH-M900 using Tapatalk

colk said:
Yep I was nice and they are esclating it up to Ceo level to get it approved
Sent from my SPH-M900 using Tapatalk
Click to expand...
Click to collapse
LOL so you think

I think chipped end button is very common, I have it myself and take very good care of my hero. However its cosmetic defect so I don't think they will do anything. My upgrade is oct 1st and ima try and go get early upgrade too. Last time I just asked nicely and they let me do it, so hopefully I get lucky again
Sent from my HERO200 using XDA App

As for the topic at hand..... if you are going to complain about the chipped END button I hope you get nothing done for you. Sprint techs waste more time dealing with people calling in to get something for nothing than they do on any other task. If you chipped your END button, that's YOUR issue. Or if you honestly feel it is a defective device, hit up hTC before you go blaming Sprint and grow up, get a job, and buy your EVO in a month when you are eligible..... It's people like you that drive up cost of service because in order to provide somewhat decent service to people that need it they are having to hire countless support reps to take calls from people just like you!
Click to expand...
Click to collapse
wow umadbro? I was just stating a fact. I also have dust under my screen but luckily I'm not one of those anal retentive customers you think ties up your service lines. Both are wide spread issues with the device, and I take very very good care of my device. It's probably fallen off my bed stand once and maybe dropped once in the whole 9 or 10 months I've had it. Besides, I was just wondering what my chances were, even with adding the cosmetic damage. I've been with Sprint for 5 years and they've been nothing but good to me, so I figure I'd just go in to the store and ask nicely. If not, I can wait another month for the 1yr premier upgrade.

kidstechno said:
wow umadbro? I was just stating a fact. I also have dust under my screen but luckily I'm not one of those anal retentive customers you think ties up your service lines. Both are wide spread issues with the device, and I take very very good care of my device. It's probably fallen off my bed stand once and maybe dropped once in the whole 9 or 10 months I've had it. Besides, I was just wondering what my chances were, even with adding the cosmetic damage. I've been with Sprint for 5 years and they've been nothing but good to me, so I figure I'd just go in to the store and ask nicely. If not, I can wait another month for the 1yr premier upgrade.
Click to expand...
Click to collapse
Cosmetic damage means nothing, its labeled under wear and tear. After a few years your cars paint job isn't going to be so crisp anymore

Im glad someone said something on here about getting an early upgrade. So my upgrade is October 1st, and i got to thinking. If i can get this phone faster i will. So i called sprint and asked if i could have my upgrade bumped up a month earlier so i could order the phone and have it shipped to my door. The lady told me that the only thing she could do is move my upgrade up to September 18th. She said with all the preorders and in store walkin reserves its gonna be hard to get one on launch day, but thats what they say about every new smartphone. So now all i have is to do is wait 22 days plus shipping and i'll have my new phone,

I called in today and they moved mine from oct 1st, to sept 15! I just asked nicely and they were cool about it. Ima probbably hit up best buy or radio shack on 15 and grab one with no mir
Sent from my HERO200 using XDA App

Told you guys

I called CS and asked about bumping my upgrade to August 31st from October.. they said it shouldn't be a problem, but that it's at the stores descretion to make that call. I am not a premier customer... so maybe I have a chance.

Back when the Evo was coming out, I talked to them about bumping up my upgrade. I only asked about the one line, but they bumped up both lines.

Did the store bump you or did someone from CS do that?

Yea if your contract is about to expire they might move it a month, I'm premier so its my 1 year upgrade so less flexibility since i still have a year left on contract
Sent from my HERO200 using XDA App

Tmobile Upgrade

I upgraded both lines within my family plan in February. Got the black GS2 for me, the white for my wife. Long story short, they had to send three phones because they got the color wrong.
I sent the wrong phone back (was charged full value) and worked with customer service to have this removed and my account credited. At some point, something got changed on my account as I now show that I am full upgrade eligible according to the TMO website.
Would definitely like to get one of the new beasts on the horizon, especially if I have an upgrade now instead of 2013.
My question is, if I use this "upgrade" do you think they will catch the mistake and charge me full value for the new phone at a later date?

I don't think they will catch you. T-Mobile has a bunch of stuff going on and have so many customers that that person you talked to doesn't even care anymore.

Doubt they catch you and you can always argue that you had were in fact eligible for an upgrade
Sent from my SAMSUNG-SGH-I727 using Tapatalk

i dont think they will catch you. they screwed up on my account also. i changed my number and after i did that it said i was able to upgrade with a full 2 year discount and i knew mine wasnt due till 2013 (with my old number) so i went and bought my black gs2 at newegg and it said carrier approved and they sent me my phone lol.. only paid 219 out the door. lol

Yeah, got my GS2 at a kick-ass price. Paid just $137 from the retention department and they gave me a buy one get one free deal. Hard to beat 2 phones for $137.
Sweet. Got my eye on either the GS3 or HTC One-S. I will just keep my GS2 for modding and deving.
Hopefully the next Nexus will come back to T-Mo. If it does, I may just hold out for it.

Rod3 said:
Yeah, got my GS2 at a kick-ass price. Paid just $137 from the retention department and they gave me a buy one get one free deal. Hard to beat 2 phones for $137.
Sweet. Got my eye on either the GS3 or HTC One-S. I will just keep my GS2 for modding and deving.
Hopefully the next Nexus will come back to T-Mo. If it does, I may just hold out for it.
Click to expand...
Click to collapse
nice, so im assuming it was like $120 or something then plus tax?
sounds about right, i read up on others getting credit back too lol.
But yeah, just remember that everything they do to your account is noted somewhere in your account. However it is highly doubtful that they actually look WHEN your last upgrade was and such. It is more likely that they just click upgrade or whatever and see if you're eligible. Because... why the hell are they gonna make a system where they make the reps backtrack the date and calculate when you're eligible? lol