Related
Is the ATT Pure gone? I am looking to add a line to my plan, and cannot find them anywhere. ATT has them on the website, but only refurbs and only for new customers (free). Amazon has them online for new accounts and upgrades, but they don't do add a line transactions.
Am I missing something? Is there a replacement for this phone coming out? My wife likes the Tilt 2 that I just got, but thought the physical keyboard was not needed... that led me naturally to the Pure.
im existing and it shows up for me .
I spoke with AT&T this morning. The refurbs are only available to new customers due to limited supply. They also said that I could order it as a new customer and transfer it over to my existing family plan without any problem or cost.
The said that the phone is still listed as a available phone, but they have no stock and do not know if/when they will be getting them in. O'well. I guess it will be a refurb for me.
Read this thread from FEBRUARY: http://forum.xda-developers.com/showthread.php?t=637163
I did order the phone. I was planning on doing the $100 HTC trade up rebate, but it is not good on refurb phone purchases. But since there was no actual cost to the phone no big deal. I get to keep the tilt as a spare. On my TP2 purchase last week, I am sending in a Treo that was collecting dust and getting my $100 rebate.
I don't care if the phone is old (which it is not really) or not selling well. It does what I want it to do. It has no real replacement, and definitely the right cost. I upgraded 2 smart phones and the total cost will be -$50. Not a bad deal at all.
2 Tilt 2's would have been o.k. but the wife did not want/need the physical keyboard. Plus I could see a day when we would grab the wrong phones on the way to work and then be screwed.
LetsTalk.com has them along with Wirefly.com. Both available under the add a line program. Cost depends on your timing, they run them NIB for free MOST of the time, but have seen them listed for about $50 US.
TraceG said:
LetsTalk.com has them along with Wirefly.com. Both available under the add a line program. Cost depends on your timing, they run them NIB for free MOST of the time, but have seen them listed for about $50 US.
Click to expand...
Click to collapse
I did not see them there. The only HTC that came up for AT&T was the tilt 2. I do believe they are gone, (or going away quickly). Not to be selfish but, I got mine.... or at least it is coming.... since it is coming Us Postal Service, I have a great hope for it to show up on saturday.
I can see the problem. my wife on Wed said that she would prefer the one without the keyboard. Then after she found out that it might not be available, she was o.k. with going tilt 2 as an option instead. I can see that conversation occurring throughout the country. In this case however the tilt 2 (new) was $199 vs the Pure (refurb) at $0. I am pretty sure I made the right choice.
boufa said:
I did not see them there. The only HTC that came up for AT&T was the tilt 2. I do believe they are gone, (or going away quickly). Not to be selfish but, I got mine.... or at least it is coming.... since it is coming Us Postal Service, I have a great hope for it to show up on saturday.
I can see the problem. my wife on Wed said that she would prefer the one without the keyboard. Then after she found out that it might not be available, she was o.k. with going tilt 2 as an option instead. I can see that conversation occurring throughout the country. In this case however the tilt 2 (new) was $199 vs the Pure (refurb) at $0. I am pretty sure I made the right choice.
Click to expand...
Click to collapse
Wow.. I knew ATT was pulling them out of their stores but it seems EVERYONE is now. I've seen ATT pull phones before and places like Wirefly have them still 6 months later. I just checked on them 2 days or so ago when MY wife was eyeballing MY Pure..
TraceG said:
Wow.. I knew ATT was pulling them out of their stores but it seems EVERYONE is now. I've seen ATT pull phones before and places like Wirefly have them still 6 months later. I just checked on them 2 days or so ago when MY wife was eyeballing MY Pure..
Click to expand...
Click to collapse
As of thursday morning AMAZON was the only one who had them. They wanted 0.01 for a new line and $80 for an upgrade.
Amazon does not do the add a line, and phones purchased though them cannot be combined with an existing family account (like you can with att's own phones) without a $250 penalty within the first 6 months. ATT tracks by device ID, as long as the device is activated, they don't care how. Amazon get their comission based on account number. If you do the new account option, then try to combine the accounts, you will lose the new account number and be fined.
If you did upgrade by the end of May, you could do the HTC trade up rebate if you have an old device to send in and get $100 back. Then the phone would be -$20...even free shipping.
They did say that stock levels were low for the pure.
boufa said:
As of thursday morning AMAZON was the only one who had them. They wanted 0.01 for a new line and $80 for an upgrade.
Amazon does not do the add a line, and phones purchased though them cannot be combined with an existing family account (like you can with att's own phones) without a $250 penalty within the first 6 months. ATT tracks by device ID, as long as the device is activated, they don't care how. Amazon get their comission based on account number. If you do the new account option, then try to combine the accounts, you will lose the new account number and be fined.
If you did upgrade by the end of May, you could do the HTC trade up rebate if you have an old device to send in and get $100 back. Then the phone would be -$20...even free shipping.
They did say that stock levels were low for the pure.
Click to expand...
Click to collapse
Ebay had some friday.. got busy and didn't get a chance to come here and post on it. Some of those dealers offer add a line. It's gonna suck if I ever have to do a phone swap though and no one has new ones. I love my Pure the way it is now. The stock ROM bites but the Energy is rockin'. A friend had a refurbed phone from ATT and whenever it got hot here his screen would fog up from internal moisture.
TraceG said:
Ebay had some friday.. got busy and didn't get a chance to come here and post on it. Some of those dealers offer add a line. It's gonna suck if I ever have to do a phone swap though and no one has new ones. I love my Pure the way it is now. The stock ROM bites but the Energy is rockin'. A friend had a refurbed phone from ATT and whenever it got hot here his screen would fog up from internal moisture.
Click to expand...
Click to collapse
I have had some good luck with refurbs, but of course there are some horror stories. In this case I am sure that the cost saving will be worth it. The way I am upgrading and shuffling phones around, it will leave me with 1 line with an upgrade option on it. This will give me a chance to be able to replace any phone that breaks out of warranty in the coming months. Keeps the insurance cost down to zero.
First thing you do with any phone you get, new or refurb is check the white patch under the battery to make sure it is NOT pink in any way. That is the indication that the phone has been wet.
I love my Pure. Actually since me buying mine, my good friend and also my father have made the jump too. Its a pretty good touchscreen phone that is feels just the right size. I hope you all are successful in your attempts to get your hands on one. We knew they were going to get pulled months ago because of the low sales (wtf). I guess most people prefer the TP2 (meh).
player911 said:
I love my Pure. Actually since me buying mine, my good friend and also my father have made the jump too. Its a pretty good touchscreen phone that is feels just the right size. I hope you all are successful in your attempts to get your hands on one. We knew they were going to get pulled months ago because of the low sales (wtf). I guess most people prefer the TP2 (meh).
Click to expand...
Click to collapse
I just got it and after a long 40 minutes on the phone with at&t the did all the juggling on my account and got it working. (even got them to waive the activation fee).
So far so good. I am charging it now, so that I can flash it to the (same) energy rom that I have on my tilt 2.
The battery in the Pure was draining the website so they stopped selling it :|
Sprint is great, I was 6 months into a 2 year contract and had 1 upgrade for my Airave line. I used that on the HTC Evo. I got on the phone with Sprint and asked them about my upgrade status for the 5 phone lines and was told that it was due in Oct 2012. I asked for early upgrades, they gave it to me! I picked up 3 heros and thinking of 2 other phones to get.
GO SPRINT!!!!!
oh but my contract was renewed for another 2 years but its ok!
Yeeaaa I have a hard time believing this one. First, airave upgrades dont exist. Second, upgrades are every 22 months besides your premier line (if you have a plan that gives you premier status) meaning by what you wrote 4 of your lines were upgraded on Dec 2010 and I don't think we are there yet
gg what do I have to gain by lying? Oh and I meant Oct 2011 hehe.
And btw Airave upgrades do exist. It might not be necessarily upgrading the Airave unit but there is still an upgrade credit. I used that to get my Evo and the Sprint rep simply swapped it out to my true phone line.
flam253 said:
gg what do I have to gain by lying? Oh and I meant Oct 2011 hehe.
And btw Airave upgrades do exist. It might not be necessarily upgrading the Airave unit but there is still an upgrade credit. I used that to get my Evo and the Sprint rep simply swapped it out to my true phone line.
Click to expand...
Click to collapse
Guarantee you that idiot got fired.
DirtyShroomz said:
Guarantee you that idiot got fired.
Click to expand...
Click to collapse
yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll
flam253 said:
yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll
Click to expand...
Click to collapse
I sure hope that gal didn't just ruin her life over a cell phone......
chfields said:
I sure hope that gal didn't just ruin her life over a cell phone......
Click to expand...
Click to collapse
If getting fired from Sprint ruins your life, you had a ****ty life to begin with. No job makes a life.
flam253 said:
yeah i'm pretty sure she did. she promised me it in writing so everytime i talked back to sprint i just referred to the note ID. they couldn't do anything and said they had to honor it. lollll
Click to expand...
Click to collapse
Actually its fully legit to do it. We do it at best buy constantly. I upgraded my sisters line with her airave and Im using my airave upgrade for the next android. All your doing is using the airaves upgrade and not activating it and swapping it to your main line. This puts your airave on a 2 year contract.
Nobody gets fired, its a screw up in sprints system that theyre too lazy to fix.
wingzfan said:
Actually its fully legit to do it. We do it at best buy constantly. I upgraded my sisters line with her airave and Im using my airave upgrade for the next android. All your doing is using the airaves upgrade and not activating it and swapping it to your main line. This puts your airave on a 2 year contract.
Nobody gets fired, its a screw up in sprints system that theyre too lazy to fix.
Click to expand...
Click to collapse
And that is the reason all retention departments hate best buy/radioshack, cause u fools **** up accounts.
You aren't getting any evo on an early upgrade. you have to wait until your truly due for one. i tired this already, WON'T happen. i just happened to find a sucker on craigslist that traded me his new evo for a used hero + $150 cash.
markus_del_marko said:
You aren't getting any evo on an early upgrade. you have to wait until your truly due for one. i tired this already, WON'T happen. i just happened to find a sucker on craigslist that traded me his new evo for a used hero + $150 cash.
Click to expand...
Click to collapse
Early upgrades are possible on extremely rare occasions. I gave 2 last week for the evo for the same customer. My only customer to get one since the phone was released.
DirtyShroomz said:
Early upgrades are possible on extremely rare occasions. I gave 2 last week for the evo for the same customer. My only customer to get one since the phone was released.
Click to expand...
Click to collapse
hey I'm curious. Do you mind me asking on what grounds did you give the early upgrade? Oh and is it possible to buy a phone out of contract at full price without activating it in store? I tried to do that today and it was annoying as the rep kept insisting I had to have it activated before I walked out.
flam253 said:
hey I'm curious. Do you mind me asking on what grounds did you give the early upgrade? Oh and is it possible to buy a phone out of contract at full price without activating it in store? I tried to do that today and it was annoying as the rep kept insisting I had to have it activated before I walked out.
Click to expand...
Click to collapse
Can't say why and yes you can buy a phone for full price no questions asked
subcypher said:
If getting fired from Sprint ruins your life, you had a ****ty life to begin with. No job makes a life.
Click to expand...
Click to collapse
Well, in this economy, any job is a good job. Very hard finding work these days and its just getting worse.....You can't have much of a life without a job!!!
DirtyShroomz said:
And that is the reason all retention departments hate best buy/radioshack, cause u fools **** up accounts.
Click to expand...
Click to collapse
Best part...one of your coworkers told me how and what to do. Before that "fool" opened his mouth we refused to do it. Then that "fool" told us it was completely ok to do and until you guys changed the system it wouldnt be an issue.
Next time I'd refrain on pointing fingers at us "fools" before checking what your "fools" are doing. Ive had far more f-ups from Sprint reps like yourself than I have from Best Buy account reps. Your the "fools" who had to halt the samsung moment cl14 upgrades because your techs couldnt figure out how to run the file. We were loading them the minute they hit the site.
Btw, in regards to your "Airave upgrades dont exist"
Yea... The system shows it, you can't use it and yes best buy/radioshack **** up all accounts from opening lines when customers were wanting to upgrade to using airave lines as upgrades. The airave, though it is now seen in the system as a line can not be used as a line to upgrade. Also please stop telling customers activation is free and tell them if they switch the phone to another line within 30 days they lose the rebate.
But of course one retard opens his mouth, the rest follow. If I show u a glitch in the system to give free evos will u use it too? Cause I know one. Just cause u can do something doesnt mean its allowed and then retention has to fix all ur **** ups. No update was evrr halted either, find a new source.
We have 6 lines and they all got upgraded 5 months ago at the same time, last night 3 of them could be upgraded so we upgraded 2 of them to the EVO for $199
Sent from my HERO200 using XDA App
I think it's safe to say we can ALL forget about upgrading a Hero to an Epic4g even a single day before October 10, and the only way we can even fantasize about an Evo a couple of weeks early is if Sprint ordered a staggeringly HUGE quantity of them only to have demand for it completely collapse once the Epic4g arrives. I really don't see that happening, either.(*)
(*)In fact, I personally think that's why there's an Evo shortage right now. Sprint knows demand for the Evo is at least partly driven by the fact that right now, it's their ONLY 4G android phone. They almost certainly have an agreement with HTC to promote the Evo exclusively for some minimum number of days, shortage or not. Thus, they're being extremely conservative about replenishing their Evo inventory only to levels they know can be sustained by ongoing new sales once the Epic4g is out as well. They don't want to end up in a situation where stores have a mountain of Evos piled floor to ceiling and a 6-week backlog for Epic4g.
From a PR standpoint, Sprint's ideal scenario would be to have every Sprint store be sold out of one or the other for at least a couple of days each week... but have enough in stock at SOME Sprint store within 50 miles to ensure that anyone (with a car) who walks through the door and is determined to have one *today* can go to bed happy that night, but will also tell everyone that they're so popular, they're sold out *almost* (but not quite) everywhere.
If you have any line that is elgib. for an upgrade and you upgrade on that line and switch it to your line then you lose your rebate.
If you were going to do this then you would have to wait until the rebate has been processed and then switch the lines so...
I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?
kidstechno said:
I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?
Click to expand...
Click to collapse
Early upgrades are available depending on contract end dates. If you have a month left on your contract you can pay an extra $25 and get an early upgrade...
kidstechno said:
I reserved my Epic 4g at my local Sprint retail store, and while it comes out August 31st, my contract doesn't expire until October (Premier 1yr upgrade). Last time I came in they let me upgrade a month early and I was wondering if they would do the same in this case, or is that frowned upon without circumstances? Last time I upgraded from Blackberry to HTC Hero cause my Blackberry was wigging out. My Hero has a little chip on the end call button (cheap plastic crap) so maybe I could fuss that out of them? Any suggestions?
Click to expand...
Click to collapse
Is your actual contract about to expire in a month or are you just eligible for a premier account upgrade in a month?
still dont matter, its gonna be 350 with taxes, its not instant.
I'm on my 5th moment and its still being a pita to get the uprade pushed up. I am waiting on the decision of [email protected]
Sent from my SPH-M900 using Tapatalk
If you're on a 1 year upgrade path, as the main line on a premier account, you won't get an early upgrade easily. Lightning has a better chance, to be honest...
entropism said:
If you're on a 1 year upgrade path, as the main line on a premier account, you won't get an early upgrade easily. Lightning has a better chance, to be honest...
Click to expand...
Click to collapse
Not really....
colk said:
I'm on my 5th moment and its still being a pita to get the uprade pushed up. I am waiting on the decision of [email protected]
Sent from my SPH-M900 using Tapatalk
Click to expand...
Click to collapse
If you're on your fifth (5th) Moment, then you should try calling in to tech support and not being rude..... You will most likely end up being transferred to MDE which is an advanced level of specialized support who , if it is in fact your 5th Moment and everything on your account is legit, could look to see what other devices are available to replace the Moment with. But you have to be willing to perform all of the steps of troubleshooting they ask you to and BE NICE!!!!!!
As for the topic at hand..... if you are going to complain about the chipped END button I hope you get nothing done for you. Sprint techs waste more time dealing with people calling in to get something for nothing than they do on any other task. If you chipped your END button, that's YOUR issue. Or if you honestly feel it is a defective device, hit up hTC before you go blaming Sprint and grow up, get a job, and buy your EVO in a month when you are eligible..... It's people like you that drive up cost of service because in order to provide somewhat decent service to people that need it they are having to hire countless support reps to take calls from people just like you!
Yep I was nice and they are esclating it up to Ceo level to get it approved
Sent from my SPH-M900 using Tapatalk
colk said:
Yep I was nice and they are esclating it up to Ceo level to get it approved
Sent from my SPH-M900 using Tapatalk
Click to expand...
Click to collapse
LOL so you think
I think chipped end button is very common, I have it myself and take very good care of my hero. However its cosmetic defect so I don't think they will do anything. My upgrade is oct 1st and ima try and go get early upgrade too. Last time I just asked nicely and they let me do it, so hopefully I get lucky again
Sent from my HERO200 using XDA App
As for the topic at hand..... if you are going to complain about the chipped END button I hope you get nothing done for you. Sprint techs waste more time dealing with people calling in to get something for nothing than they do on any other task. If you chipped your END button, that's YOUR issue. Or if you honestly feel it is a defective device, hit up hTC before you go blaming Sprint and grow up, get a job, and buy your EVO in a month when you are eligible..... It's people like you that drive up cost of service because in order to provide somewhat decent service to people that need it they are having to hire countless support reps to take calls from people just like you!
Click to expand...
Click to collapse
wow umadbro? I was just stating a fact. I also have dust under my screen but luckily I'm not one of those anal retentive customers you think ties up your service lines. Both are wide spread issues with the device, and I take very very good care of my device. It's probably fallen off my bed stand once and maybe dropped once in the whole 9 or 10 months I've had it. Besides, I was just wondering what my chances were, even with adding the cosmetic damage. I've been with Sprint for 5 years and they've been nothing but good to me, so I figure I'd just go in to the store and ask nicely. If not, I can wait another month for the 1yr premier upgrade.
kidstechno said:
wow umadbro? I was just stating a fact. I also have dust under my screen but luckily I'm not one of those anal retentive customers you think ties up your service lines. Both are wide spread issues with the device, and I take very very good care of my device. It's probably fallen off my bed stand once and maybe dropped once in the whole 9 or 10 months I've had it. Besides, I was just wondering what my chances were, even with adding the cosmetic damage. I've been with Sprint for 5 years and they've been nothing but good to me, so I figure I'd just go in to the store and ask nicely. If not, I can wait another month for the 1yr premier upgrade.
Click to expand...
Click to collapse
Cosmetic damage means nothing, its labeled under wear and tear. After a few years your cars paint job isn't going to be so crisp anymore
Im glad someone said something on here about getting an early upgrade. So my upgrade is October 1st, and i got to thinking. If i can get this phone faster i will. So i called sprint and asked if i could have my upgrade bumped up a month earlier so i could order the phone and have it shipped to my door. The lady told me that the only thing she could do is move my upgrade up to September 18th. She said with all the preorders and in store walkin reserves its gonna be hard to get one on launch day, but thats what they say about every new smartphone. So now all i have is to do is wait 22 days plus shipping and i'll have my new phone,
I called in today and they moved mine from oct 1st, to sept 15! I just asked nicely and they were cool about it. Ima probbably hit up best buy or radio shack on 15 and grab one with no mir
Sent from my HERO200 using XDA App
Told you guys
I called CS and asked about bumping my upgrade to August 31st from October.. they said it shouldn't be a problem, but that it's at the stores descretion to make that call. I am not a premier customer... so maybe I have a chance.
Back when the Evo was coming out, I talked to them about bumping up my upgrade. I only asked about the one line, but they bumped up both lines.
Did the store bump you or did someone from CS do that?
Yea if your contract is about to expire they might move it a month, I'm premier so its my 1 year upgrade so less flexibility since i still have a year left on contract
Sent from my HERO200 using XDA App
O-k so I went to pay my bill today @ a REAL Sprint Store and asked one of the workers to explain this new SP Gold/Silver tier stuff. He looked up my acct. and saw I was due for an upgrade Jun 1 2011(mind you I jumped ship to Sprint launch day of EvO4G). So I asked him if that's gone bc of this new policy. He said, no, that I still will get my $150 off my next phone starting June 1st. He said that whoever already has an upgrade on their acct. whether that be $75 or $150 will still be honored for their upgrade. He said to change that would be unethical and would cause an uproar with customers. He then told me that once I use that upgrade, then I have to wait 16/22 months respectively, before I'm eligible for another upgrade.
Hopefully this clears up some things for people who have been freaking out over this.
Lol here we go again!
This saved me from looking thru anything for an answer thanks dude.
funny a lady from sprint that i have been talking to since my data troubles have started told me the only line on the contracts that would be affected would be the PRIMARY . all other upgrades stay and are safe . and that i would have lost it on April 1st
/shrug who is telling the truth .
i burnt my upgrade for my daughters shift in fact i was told i did the smart thing buy burning my upgrade ( im the primary ) or i would have lost it
It makes sense. Say you look @ your acct right now and it says I dunno...May 3rd you're entitled to $150 off your next phone. Imagine if that magically disappeared and a big F*** YOU was now on your acct in place. People would flip out!! The guy told me they just had started training specifically to answer these questions for SP customers. I guess we will see
vWvSTATICvWv said:
It makes sense. Say you look @ your acct right now and it says I dunno...May 3rd you're entitled to $150 off your next phone. Imagine if that magically disappeared and a big F*** YOU was now on your acct in place. People would flip out!! The guy told me they just had started training specifically to answer these questions for SP customers. I guess we will see
Click to expand...
Click to collapse
I can tell you that your upgrade will not be there April 1st.
Just giving you a realistic expectation.
vWvSTATICvWv said:
It makes sense. Say you look @ your acct right now and it says I dunno...May 3rd you're entitled to $150 off your next phone. Imagine if that magically disappeared and a big F*** YOU was now on your acct in place. People would flip out!! The guy told me they just had started training specifically to answer these questions for SP customers. I guess we will see
Click to expand...
Click to collapse
That's what the letters they mailed out weeks in advance were for.
Sent from my PC36100 using Tapatalk
I just emailed them. I guess I'll find out more about this tomorrow. If they say what this guy was telling me then you best believe I'm saving that email *evil grin* lol
Just text upgrade to 1311 and you should find out the date and what you qualify for.
vWvSTATICvWv said:
O-k so I went to pay my bill today @ a REAL Sprint Store and asked one of the workers to explain this new SP Gold/Silver tier stuff. He looked up my acct. and saw I was due for an upgrade Jun 1 2011(mind you I jumped ship to Sprint launch day of EvO4G). So I asked him if that's gone bc of this new policy. He said, no, that I still will get my $150 off my next phone starting June 1st. He said that whoever already has an upgrade on their acct. whether that be $75 or $150 will still be honored for their upgrade. He said to change that would be unethical and would cause an uproar with customers. He then told me that once I use that upgrade, then I have to wait 16/22 months respectively, before I'm eligible for another upgrade.
Hopefully this clears up some things for people who have been freaking out over this.
Click to expand...
Click to collapse
Aren't sprint reps known for spewing BS? Don't u guys ever learn not to listen to sprint reps????
Yea hate to say it, but he lied to you (or he's just stupid). Either way, you arent getting your upgrade after april 1st.
But then again, if you really want to try, go back to that store, have that guy print out a sheet of paper, or write on paper, that says you WILL get your upgrade on that date, and have him SIGN IT. That way you will have SOME leverage come June. It may not work, but its worth a shot.
im0rtalz said:
Just text upgrade to 1311 and you should find out the date and what you qualify for.
Click to expand...
Click to collapse
i just did that and no dates were given except i am available for the upgrades. does this mean i can wait until the 3d release?
They gave you 2-3 months notice they are taking it away. DUR DUR DUR.
well there is a loop hole. You can change your phone plan from the $69.99 to the next one up and keep that for the 3-6 months or whatever it is and you will be changed to gold. So basically, a couple months before you know you are due for your 1 year, switch your account and then reap the benefits of getting a new phone. Once you get that new phone, switch back to your original plan...eh...eh...
Anyone else think that will work?
shagav said:
well there is a loop hole. You can change your phone plan from the $69.99 to the next one up and keep that for the 3-6 months or whatever it is and you will be changed to gold. So basically, a couple months before you know you are due for your 1 year, switch your account and then reap the benefits of getting a new phone. Once you get that new phone, switch back to your original plan...eh...eh...
Anyone else think that will work?
Click to expand...
Click to collapse
Yes, this will work. This is actually what a couple of Sprint customer service employees suggested I do. I've already upgraded my plan to the ED 3000. Now I just have to wait 90 days and hope I can get the phone through wirefly and downgrade to the 1500 at the same time (anyone know if I can do this). I know wirefly has something about not changing your plan for 6 months after getting the phone. If I can't do that, I'll probably just buy it through Sprint; wirefly's additional ETF scares me. Haha.
loop hole.. sounds interesting...
but i am sure sprint would have thought of that...
and they will say.. you have to have the plan active at the qualifing rate for a yr to count!
but.. you can try it.. and let us know...
Dan330 said:
loop hole.. sounds interesting...
but i am sure sprint would have thought of that...
and they will say.. you have to have the plan active at the qualifing rate for a yr to count!
but.. you can try it.. and let us know...
Click to expand...
Click to collapse
It only has to be active for 90 days, according to Sprint's website.
Dan330 said:
loop hole.. sounds interesting...
but i am sure sprint would have thought of that...
and they will say.. you have to have the plan active at the qualifing rate for a yr to count!
but.. you can try it.. and let us know...
Click to expand...
Click to collapse
Only 3 months, that's all.
shagav said:
well there is a loop hole. You can change your phone plan from the $69.99 to the next one up and keep that for the 3-6 months or whatever it is and you will be changed to gold. So basically, a couple months before you know you are due for your 1 year, switch your account and then reap the benefits of getting a new phone. Once you get that new phone, switch back to your original plan...eh...eh...
Anyone else think that will work?
Click to expand...
Click to collapse
IT will Work!
Here's the low down...
I called on the 21st asking if my upgrade will change once april comes by...the stupid lady said no....after much research i found out that my upgrade will be indeed gone....
I called again on the 23rd...and talk to another lady and she said that i will lose upgrade...I demanded that i was promised an upgrade therefore i should get it...then i got transferred to a lead specialist...She wasn't very nice i was arguing on the phone that its unethical for youn guys to promise me something and turn arround and say sorry you can't have this...
She said she would issue a corrective action to her employee that told me i can keep my upgrade...I told her thats only benifiting Sprint becuase a corrective doesn't help me get my upgrade...
I got transfered to account services...explained the whole thing again. and then i got transferred to this supervisor guy...
He asked where i worked, i said target...he said ok. if we put you on the 89.99 plan and take twenty % off you'll only be paying 3 dollars more than you would be now, and come july 1st (the day i was supposed to get my upgrade) I can get my EVO 3D and than downgrade to the 69.99 plan and still keep my 20% off...So yes it will work
Cliff notes: yes you can switch to 89.99 plan and wait 3 months then you can get your phone and go back to 69.99.
BUT YOU HAVE TO DO THIS BEFORE APRIL 1st. Act fast...there's less than 3 days left for this deal...
Yeah this suck I got my wife and epic today to waste the upgrade and depends on EVO getting official gingerbread or no I will buy gull price the EVO 3D or get the ipad 2
Sent from my PC36100 using Tapatalk
I'm considering purchasing the Epic Touch 4G from a nearby Sprint corporate store in order to be able to try the phone out for 14 days. The logic behind this is that my upgrade period starts in a few weeks, and it is my understanding that customers are limited to one return of a device purchased as an upgrade. In order to avoid losing my one return via the upgrade, I'd rather use the time before to try out the ET4G. There are three devices I'm interested in - ET4G, iPhone5 and Nexus Prime - and the return limit means I can't try them all out.
What I'm wondering, though, will my return of the phone purchased tomorrow prevent me from potentially returning a different phone purchased as an upgrade?
dead78 said:
I'm considering purchasing the Epic Touch 4G from a nearby Sprint corporate store in order to be able to try the phone out for 14 days. The logic behind this is that my upgrade period starts in a few weeks, and it is my understanding that customers are limited to one return of a device purchased as an upgrade. In order to avoid losing my one return via the upgrade, I'd rather use the time before to try out the ET4G. There are three devices I'm interested in - ET4G, iPhone5 and Nexus Prime - and the return limit means I can't try them all out.
What I'm wondering, though, will my return of the phone purchased tomorrow prevent me from potentially returning a different phone purchased as an upgrade?
Click to expand...
Click to collapse
So you want to purchase a phone at full price to try it out before returning it to use an upgrade to get a second phone, and then returning that second phone on the upgrade to get a third?
Jackalo said:
So you want to purchase a phone at full price to try it out before returning it to use an upgrade to get a second phone, and then returning that second phone on the upgrade to get a third?
Click to expand...
Click to collapse
that's certainly possible. a lot depends on how much I like the ET4G - I could decide I like it enough that once my upgrade kicks in, I'll just get that one and stick with it. but I'd like to know that I could try out multiple phones if I wanted to.
You could probably do that, but you would be royally ****ing the numbers of that store, especially the salesperson who sold the first one, which isn't fair to them. 2 returns means they would have to sell about two dozen phones without any more returns to get back to even on their goals. I would suggest buying the et4g used and trying it that way. Or you could buy it from telesales or sprint.com and return it in store. Just keep in mind the restocking fee. The only way around it is to return to your original device on or before the third day of use, which includes the day you buy it.
Sent from my SPH-D700 using XDA App
abhaxus said:
You could probably do that, but you would be royally ****ing the numbers of that store, especially the salesperson who sold the first one, which isn't fair to them. 2 returns means they would have to sell about two dozen phones without any more returns to get back to even on their goals. I would suggest buying the et4g used and trying it that way. Or you could buy it from telesales or sprint.com and return it in store. Just keep in mind the restocking fee. The only way around it is to return to your original device on or before the third day of use, which includes the day you buy it.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
ah ok, fair enough. I don't have a problem with paying the restocking fee, but I don't want to screw over the in-store salesperson. It's no both to me to order via telesales, so if you think that's the soundest approach, I'll just do that. Being able to return it to a corporate store at least means I can maximize the number of days I'll be able to test it out.
abhaxus said:
You could probably do that, but you would be royally ****ing the numbers of that store, especially the salesperson who sold the first one, which isn't fair to them. 2 returns means they would have to sell about two dozen phones without any more returns to get back to even on their goals.
Click to expand...
Click to collapse
Wait, what? That's not how goals work at our stores.
DiGi760 said:
Wait, what? That's not how goals work at our stores.
Click to expand...
Click to collapse
can you clarify whether doing what I described earlier would screw the sales staff in the store? would it be better to place the order by phone or online instead?
DiGi760 said:
Wait, what? That's not how goals work at our stores.
Click to expand...
Click to collapse
My math might be off because im not really trying to be exact, but if an rc wants to maintain a return exchange rate of less than 8% they can have one return or exchange for every 12 handsets sold. If they do 2 exchanges for a customer, it only gets worse. We had a lady swap 5 times over the summer and just murder one guy's numbers. Depends on how busy the store is ultimately. If the rep normally sells lots of handsets it wont matter too much. But a return from telesales or dotcom doesnt affect an individual salesperson. Hence why i suggested it. Just trying to remind everyone that reps are people too. You wouldnt want your boss to ride you all month because you exchanged 2 handsets for a guy I'm sure. That said, if your rep is a moron or a ****, who cares? Sprint would b better off without them anyway.
Sent from my SPH-D700 using XDA App
Sorry my response took so long. I forgot about this thread.
We do not have goals for return percentages at our stores, just for the net new activations and upgrades at the end of the month. Obviously we want to get people into the right phone the first time, but there are so many people that want to try different phones before deciding that it really isn't fair to punish the salesperson when the customer is the one causing us a problem. We do have a limit of 1 customer satisfaction swap per activation/upgrade that helps us limit frivolous swaps.
Of course, our stores are not corporate stores, but we are a platinum level preferred sprint dealer.
Why not wait for all phones to come out & test them at the store then pick the one you like play with at home & if you don't like it bring it back for one you want you got 14days to return it!
Sent from my Nexus S 4G using xda premium
Killasmoke said:
Why not wait for all phones to come out & test them at the store then pick the one you like play with at home & if you don't like it bring it back for one you want you got 14days to return it!
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
Best idea. If u get the SGSII now how can u compare it to the the prime and iphone if they aren't out yet.
Sent From My Evo Killer!!!
abhaxus said:
You could probably do that, but you would be royally ****ing the numbers of that store, especially the salesperson who sold the first one, which isn't fair to them. 2 returns means they would have to sell about two dozen phones without any more returns to get back to even on their goals. I would suggest buying the et4g used and trying it that way. Or you could buy it from telesales or sprint.com and return it in store. Just keep in mind the restocking fee. The only way around it is to return to your original device on or before the third day of use, which includes the day you buy it.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I was wondering why they hate me at the Sprint store. I was eligible so I went in and got a Epic Touch. I HATED how it felt in my hand. If I'm holding something larger than my hand then it better have a nipple on it. Anyway, I figured I could get used to it but the LOS killed my love of this beautiful device. I returned it for a Photon. About the same size as the Epic. A little lighter and bigger screen. Great radio and battery but the core apps (Email/Contacts/Calendar) all suck IMO. Returned that too. Salesrep barely talked to me. Now I know why.
I really wish they had a phone lounge where their longtime customers could sit down with a real phone with service and not tethered just so we can take it thru its paces.
FYI: I am back on my Epic. Poor radio, short battery but great phone.
(With Swype I never use the keyboard though)
Why not just spend the extra time researching on XDA, then go to a Sprint store to play with it for a few hours to see whether you will like it or not. IMHO spending the time to set up your phone, activation etc etc, driving to the store aren't worth the hassle if you are already considering returning it.
dohturdima said:
Why not just spend the extra time researching on XDA, then go to a Sprint store to play with it for a few hours to see whether you will like it or not. IMHO spending the time to set up your phone, activation etc etc, driving to the store aren't worth the hassle if you are already considering returning it.
Click to expand...
Click to collapse
30 minutes to have a phone at home for 2 weeks vs. spending "a few hours" in a Sprint store? I think I'll take the former.
anyway, it's pretty safe to say the iPhone is off this list since it's completely pointless. I like the ET4G a lot but the bottom line is that Sprint can't deliver service on a level that would really support these devices let alone justify the expense of a new phone. I think I'll just stick with my Epic.
my advice is to go to nebraska furniture mart they discount the rebate at the register and you wind up paying alot less