Mouse not appearing when docked - Eee Pad Transformer General

anyone have this problem> when i first got the dock the mouse appeared but recently it has gone away. it might have something to do with the dock update i got recently but i cant remember if it was at the exact same time.the keyboard still works tho. also the two finger scrolling doesnt work either anymore
also another problem while im here.. when im on the asus registration thing i put in my serial number located at the bottom of my tablet but it says incorrect serial number (yes i tried changing Os to Qs and fixed any clerical errors)
thanks!

sorry just figured it out.. theres a button that disables the mouse lol..
but the warranty issue still stands. any thoughts?

Related

have to press down buttons hard for them to work, fix to this?

A few keys on the keyboard doesn't work when you just click it, you have to press down hard for them to work, and some of them enter in multiple times when i just press it once. Is it dirty or something, how can i fix this, outside of buying a new keyboard?
Mine does the same. There was a fix posted in another thread, but it doesn't seem to have fixed all of the problems I am having. I have to push ****ing hard on the period button for it to work.
Americanmetal said:
Mine does the same. There was a fix posted in another thread, but it doesn't seem to have fixed all of the problems I am having. I have to push ****ing hard on the period button for it to work.
Click to expand...
Click to collapse
you wouldn't happen to have a link to that thread would you? i don't have a clue on keywords to search for this problem.
auto3251 said:
you wouldn't happen to have a link to that thread would you? i don't have a clue on keywords to search for this problem.
Click to expand...
Click to collapse
Qwerty keyboard fix
They keyfix helped my problem with duplicate letters... hoowww arre youuu dooiing?
But, I had problems with certain keys not registering button presses. For me it was mostly the "Y" key. There is a thread over at PPCGeeks about this issue.
The keyfix does NOT fix this problem.
I am actually waiting on my replacement to arrive from fedex, got it replaced under warranty.
Call your customer support and let them know this IS a known issue with the hardware keyboard.
Enjoy your replacement.
Spray it wih contact cleaner. See near the bottom of this thread.
http://forum.xda-developers.com/showthread.php?t=398871
Verizon xv6800 slide out keyboard issues
I have some issues with the letters Q,L,O,A and Z. What seems to be happening is, when I push these letters in, it will come up with a little screen asking me if I use a different letter or symbol. For example, when Q is pressed, it comes up with a little window that says basically, do you want to use the @ sign or W. This only happens with the letters above. Everything else works fine. In the input settings, I turned off the enable auto correction and word suggestion. I even ran the fix and it still seems to do the same thing. Any suggestions would be great. Thanks in advance
Mike
Q and P are my biggest culprits.
I just received my third replacement in a little over a year for this exact problem. Somehow everytime I've called about it Verizon still says it's not a known issue... It should be a known issue from MY replacements alone.
The keys that aren't functioning correctly for me are A, Cap/Shift, the blue dotted button (function key I guess), P, Del, the Right arrow, and that's pretty much it.

[ISSUE] Touchpad stopped working?

I'm terribly sorry if this question has been asked over and over again, but I tried to search but couldn't find a similar case. I called even ASUS's customer service and they were unable to help.
Anyway, after updating to 3.1 firmware, it seems that my touchpad has stopped working when using the dock.
- All buttons on the keyboard work perfectly
- Touchpad doesn't do anything, there is even no cursor on the screen
- I have tried factory reset and the touchpad is turned on (via fourth function button from the left)
- I tried plugging in a USB wireless mouse receiver and that works perfectly
Has anyone had the same issue and have you find a solution?
Does the dock icon appear on the bottom right?
May work if you let the battery drain but for others of us that had the issue we had to return them. Including me there are 3 people at work with one and two of us had to return for this issue. Someone else posted they knew a Fry's that had to replace the floor model 3 times. Its a very common problem and 90% of the time no fix. It appears software so eventually there may be a fix.
OK, thanks for the info. I'll try draining the battery out.
Sucks to hear that it might be unfixable because I bought the device from a different country I live in so returning it is a hassle.
However, given that the keys of the keyboard work and so does a USB mouse, I might settle with the device for a while and wait if it is fixed in the possible 3.2. update.
(Malandro: yes, the dock icon appears in the lower right corner and works otherwise perfectly OK, only the touchpad/mouse thingy is unresponsive)
Just for good measures you didn't hit the disable/enable touchpad hot key on the dock did you? Sometimes things might be simple. K.I.S.S (keep it simple stupid) method has bit me in the butt plenty of times.
Sent from my HTC Glacier using XDA App
danr238 said:
Just for good measures you didn't hit the disable/enable touchpad hot key on the dock did you? Sometimes things might be simple. K.I.S.S (keep it simple stupid) method has bit me in the butt plenty of times.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
No, I wish it were that simple. It's enabled, I've tried enabling and disabling tens of times but doesn't change anything.
ttyori said:
I'm terribly sorry if this question has been asked over and over again, but I tried to search but couldn't find a similar case. I called even ASUS's customer service and they were unable to help.
Anyway, after updating to 3.1 firmware, it seems that my touchpad has stopped working when using the dock.
- All buttons on the keyboard work perfectly
- Touchpad doesn't do anything, there is even no cursor on the screen
- I have tried factory reset and the touchpad is turned on (via fourth function button from the left)
- I tried plugging in a USB wireless mouse receiver and that works perfectly
Has anyone had the same issue and have you find a solution?
Click to expand...
Click to collapse
Seems like you gave a lot of thought, and did all the tests. I think your touch pad might be bad. It is weird because the timing coincides with your 3.1 update, but it happens. There is one final thing to test. You can place your dock on another transformer, friend or display model in store.
I suggest you try warranty replacement rather than opening the dock yourself. It is almost impossible to open the dock without leaving some traces, in my opinion. Can you return your touch pad for replacement or warranty?
Good luck.

Mouse cursor disappeared!

Just noticed that my cursor has disappeared! Searching database turned up few threads but apparently there's a keyboard command that disabled the mouse when docked? The fourth function button doesn't return the pointer. The left/right click buttons function but the pointer itself is MIA.
Any clues?
Updated: Reflashed Prime 1.6/Netformer 1.5 and all is well.
Thanks for the clue, my cursor had gone walkies for about 24hrs. Little did I realise there was a button...
As a note, the USB mouse bought back the cursor,even though the trackpad one was disabled.
I've had a similar issue, however:
1. The trackpad works if I boot up the tablet WITH the dock plugged in.
2. If I plug and unplug it a few times it randomly starts working. I'm trying to figure out a correlation.
3. When the trackpad isn't working, the left and right click also do not work. I have checked this in google maps and spammed clicking.
4. I have pressed the mouse enable/disable button
5. A normal USB mouse still works.
6. I am running one of the rootable B70's but I am NOT rooted
7. I am running the latest firmware updated about a week ago.
8. I purchased this about a week ago and I had only noticed the problem today.
9. Kudos to the registration video, and I can assure you all my mummy has said I'm special. (And I've searched, etc. If someone has something else I should have searched for, I'll be grateful to find out)
Thanks in advance.
I'm either hoping someone knows a reliable way that I can get this working, or that some part of what I wrote is useful to someone else.

Asus eee Pad Transformer Keypad dock does not worknd a

Can anyone give me a solution. My EE Pad Transformer Pad does not recognise the Docking Keypad....the tracking pad does wrk but no other buttons work. I use my wifes eee pad and locked it into the problem keyboard, and it worked. So my pad does not recognise the docking keyboard. Plese help
Check to make sure you are using the right keyboard. So when docked to the keyboard, change your input method. I can't remember if you use stock or Asus but either way you'll figure it out and that should get your buttons all working again.
There is a disclaimer when you plug in the dock for the first time to use the same soft keyboard but I had forgot about that and ran into the same issue. I don't have my dock with me and just don't remember which keyboard you select but check your wife's tablet and that will tell you which one to use since it works on hers.
Input method isn't the problem here. Regardless whether you choose hardkeyboard or thump keyboard or whatever, keystrokes should still work.
Try the following.
Restart your Tf. If that doesn't work, back up all your apps and data and do a factory reset. If that doesn't work, tell us and we'll figure something else out.
I just got my dock today (had the tf since launch) and i'm experiencing the same thing. Only the trackpad works, no keys work.
I bought 2 docks, one for my dad and one for me. Both docks work fine on his tf (his is stock) and both exhibit the same issue on my TF.
Initially i was running revolver, so I flashed to prime to see if that would fix it but no go. Still same issue.
I tried rebooting with dock on and off, powering off and on with dock on and off and same thing.
Just did a factory reset and still same problem
Any other ideas? Should I return to stock?
Both our docks are C10KAS and EP101-0213
When I got my keyboard my TF did a rom update on him, try to do an update manually and see if it works.
Sent from my Transformer TF101 using Tapatalk
Bochecha said:
When I got my keyboard my TF did a rom update on him, try to do an update manually and see if it works.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
I'm returning to stock now. But when I tried both docks on my dad's stock TF, there was no update notification, and both worked fine.
Do you know the latest dock version?
Ok, so that didn't work :-( returned to .19 and still same issue. This is starting to piss me off. If both docks work on my dad's tf, and both docks exhibit the same issue on my tf, that leads to me tf being the problem.
I really don't want to RMA my tf because two of the corners are dented in from being dropped.
Sent from my SAMSUNG-SGH-I777 using xda premium
I guess this is an isolated incident :-(
I'm calling Asus on Monday and hopefully they won't say anything about the dents on the corners of the bezel when I send it in. Also hope they don't ask me to send in the dock as well because it functions as it should on another TF.
Until then, my dock is nothing more then an extra battery and mouse :-[
Sent from my Transformer TF101 using xda premium
As of yesterday the top row of shortcut keys on my TF101 dock have stopped working. The back key (top left) and the lock, vol up and vol down keys work (top right) but none of the others. It all worked a couple days ago, I've had both pieces since June, but after a friend came over with his Prime last night the keys no longer work. Is there something he could have done?
I've tried every setup menu, cold resets and fiddling I can think of.
Something that may be related to my problem, and maybe others', is that I installed the free Logitech virtual keyboard right before this started. I was using it and got the warning message when I plugged in the dock, the message saying I should switch to the ASUS keyboard to make sure all the keys work correctly.
I did switch after noticing the problem. I even uninstalled the Logitech app and did several cold resets.
Exact problem
bosotros said:
As of yesterday the top row of shortcut keys on my TF101 dock have stopped working. The back key (top left) and the lock, vol up and vol down keys work (top right) but none of the others. It all worked a couple days ago, I've had both pieces since June, but after a friend came over with his Prime last night the keys no longer work. Is there something he could have done?
I've tried every setup menu, cold resets and fiddling I can think of.
Click to expand...
Click to collapse
I am experiencing the same problem.
Any help appreciated.

Nexus 4 touchscreen issues

hello people, I lve had my nexus 4 for a while now, never experienced any problems with it on 4.3 neither with 4.4.2, just the overheath thing when browsing websites and such, but recently ive been getting this unresponsive touch in the middle that's not letting me send messages or organize the apps on my main page, I'll explain a little below.
When I slide my finger from top to bottom, just in the middle of the screen my touch seem to go slower and then it like makes a jump and won't recognize the touch in one part, that happens all along the middle of the screen is not just a blind spot, when I write a message and try to send it with the keyboard open, it won't let me touch the "send" bottom I have to minimize the keyboard to be able to send it because the bottom is just in the area where my touchscreen is not working correctly.
I downloaded multi touch tester to verify my touches and I found out that if I make a touch in the middle where I have my issue, the multi touch is recognizing 2 touches at the same time, I'll upload the picture to show how is it recognizing my touches in that specific area.
I'm actually using stock nexus 4 with stock KitKat 4.4.2, I haven't root or anything ever, is the first time I have issues with this phone in the touchscreen, I've also been experiencing some touchscreen freeze where I can't touch anything because it won't work and I have to lock screen and unlock it again for it to start working again.
what I have already done?
I have restart my.phone a couple of time and won't work
i have factory reset it and won't work
I have full charge it with USB and laptop and won't work
and that's about it, I'm sure is a software issues because my phone hasn't drop or anything it just started random and sometimes the phone start to work correctly with no issues but most of the time its not working properly and is frustrating.
PD: sorry for my bad English, not native speaker.
well is not letting me post pictures cus I'm new.
Facing same problem
Aegiz said:
hello people, I lve had my nexus 4 for a while now, never experienced any problems with it on 4.3 neither with 4.4.2, just the overheath thing when browsing websites and such, but recently ive been getting this unresponsive touch in the middle that's not letting me send messages or organize the apps on my main page, I'll explain a little below.
When I slide my finger from top to bottom, just in the middle of the screen my touch seem to go slower and then it like makes a jump and won't recognize the touch in one part, that happens all along the middle of the screen is not just a blind spot, when I write a message and try to send it with the keyboard open, it won't let me touch the "send" bottom I have to minimize the keyboard to be able to send it because the bottom is just in the area where my touchscreen is not working correctly.
I downloaded multi touch tester to verify my touches and I found out that if I make a touch in the middle where I have my issue, the multi touch is recognizing 2 touches at the same time, I'll upload the picture to show how is it recognizing my touches in that specific area.
I'm actually using stock nexus 4 with stock KitKat 4.4.2, I haven't root or anything ever, is the first time I have issues with this phone in the touchscreen, I've also been experiencing some touchscreen freeze where I can't touch anything because it won't work and I have to lock screen and unlock it again for it to start working again.
what I have already done?
I have restart my.phone a couple of time and won't work
i have factory reset it and won't work
I have full charge it with USB and laptop and won't work
and that's about it, I'm sure is a software issues because my phone hasn't drop or anything it just started random and sometimes the phone start to work correctly with no issues but most of the time its not working properly and is frustrating.
PD: sorry for my bad English, not native speaker.
well is not letting me post pictures cus I'm new.
Click to expand...
Click to collapse
I am facing the same problem. You got any fix for this? Please help....
If you've already did a factory reset I doubt it's a software issue. However you can use one of the guides here explaining how to flash a clean stock factory image. This is the last solution that will eliminate any software sided failure.
Sent from my Nexus 4 using XDA Free mobile app
I am also facing the exact same problem for the past two days, My phone is in perfect condition, not dropped or anything like that.
I think I did some google play updates which where pending for long time.... Do not know what is causing this.
Anyway have started to uninstall the app updates manually, lets see.
A flashing will rule out all software issues. Check whether the touchscreen is working. Enable developer options, then select "Show pointer touches" and the other one just below it (too lazy to check up and tell you what it is; pardon me )
If you're getting normal touch response over the entire screen, then you're facing a software issue. Anything else implies a hardware issue; this may or may not fix itself (somehow; gremlins.)
In either case, let us know what happens. Cheers!
i am having exact same issue ...pls post if anyone has a fix
cymonpereira said:
i am having exact same issue ...pls post if anyone has a fix
Click to expand...
Click to collapse
Oops, thanked by mistake.
Anyway, follow my instructions in the last post.
Having the same issue & dii what you asked
kittuboy said:
A flashing will rule out all software issues. Check whether the touchscreen is working. Enable developer options, then select "Show pointer touches" and the other one just below it (too lazy to check up and tell you what it is; pardon me )
If you're getting normal touch response over the entire screen, then you're facing a software issue. Anything else implies a hardware issue; this may or may not fix itself (somehow; gremlins.)
In either case, let us know what happens. Cheers!
Click to expand...
Click to collapse
I'm having the exact same issue & tried what you just said. Unfortunately, I'm not getting touch response in one center row of the screen, for that entire row, no resppnse at all.
Is this the problem with touch screen?
shanilsoni said:
I'm having the exact same issue & tried what you just said. Unfortunately, I'm not getting touch response in one center row of the screen, for that entire row, no resppnse at all.
Is this the problem with touch screen?
Click to expand...
Click to collapse
Say goodbye to that display. I have to get my display replaced too (clumsy fingers grumblegrumble) and the LG guys say the display unit costs 3750 rupees to replace... Get it done ASAP.
Greetings!
If it is a software issue try re-flashing the stock factory image might as well work
-nexus⁴

Categories

Resources