Samsung Focus purchased in January. Stock, No updates applied.
It started messing up a few weeks ago, randomly rebooting, etc.
This has since stopped, however there are a few problems still remaining.
- Pictures cannot be saved.
- Recent text messages are gone after a power off/power on cycle.
- Deleted text messages come back after a power off/power on cycle.
- Connection error when trying to connect to PC.
I decided to try a hard reset(format/restore factory settings)
Hard Reset Methods:
1) Dialing ##634# displays a blank screen for a few seconds, then goes back to the regular home screen.
2) Using the 3 hardware buttons... The screens showing 'Formatting' and 'Done!' are displayed, but then phone is right back to where it was before. Everything is the same, nothing has changed.
3) Settings->About->'Reset your phone': Same as above. Displays 'Formatting' and 'Done!', but essentially acts like a soft reset.
I'm getting a replacement phone, however, I'd at least like to be able to wipe and restore the phone I'm sending back.
Any ideas?
It's a known issue. Some phones just refuse to get resetted. Keep trying and wish you luck. I have to reset 3 times to format one of my Focus. Crappy Samsung firmware!
Related
The phone hung a couple of days ago (nothing new) so i pulled the battery as I didn't have a pointy thing for the reset button. When it rebooted it came up with a red scroll bar on the windows splash screen. It then asked me what network I was on and had to be set up as if it was freshly hard reset! It had lost all emails and settings, but kept all the texts and programs, although it kept asking me if I wanted to run various component of these programs in case they were malicious!
Has anyone else experinced this?
I can't believe how unstable it is, even before this happenned I was soft reseting it daily when it hangs, usually trying to wake the phone after a text or missed call, or on the music player screen. Honestly, when it works I love it but more often than not I want to throw it at a brick wall!
Come on HTC, give us a ROM we can use day to day, this is a joke!
Hey guys, im on my pc, and im literally watching my phone press the return button really quickly, constantly for a few seconds at a time. I know theres a topic about the back button but im not sure if its the same issue, im running Cm7 with Honity, and I dunno what to do, ill be using my phone and suddenly it will spaz out and continuously hit back until were on home, then just keep pressing it!
I am running stock, unrooted 2.3.2. I also occasionally have this issue. I have not really been able to reliably reproduce this issue. Sometimes it happens middle of the day, sometimes towards the end of the night after the phone has been in use all day. Other times I can go days without having an issue. I had chalked it up to a quirk of my phone, but it is nice to see other people having the issue too.
Hopefully it is a firmware/software error and not something physically wrong with the phone. I would have to have to send it in for repairs.
i tightened the 6 screws on the back of the phone and i stopped having that issue. try and see if it will work for you
Yeh your not alone.
I have done a factory reset and not experienced the issue as of yet, its been 2 days, however if it should happen again i will try tightening the screws a bit.
Back button issue
There are a few longer threads in this forum about the back button issue on the Nexus S -- for some people the back button doesn't work at all, and for others it turns on all by itself. There were a few replies from a Google employee (ryguy) who said it would be fixed in an upcoming OTA update, etc. but some reported having problems AFTER getting 2.3.2 when the problem didn't exist before. There are also other reports of tightening the screws on the back of the phone, which haven't tried but seemed to improve things for people whose back button WASN'T working at all.
For my phone around 2-3 weeks after buying it I had the back button come on all by itself. I fixed it by doing hard resets, as suggested on an earlier thread that deals with this issue (it's like 10 pages long but has the complete story of everyone's experience and fixes with this issue). Anyway, the point is for me after the first hard reset the problem persisted, so I did it a few more times (like maybe 5 times) and now it's gone.
There are some people who tried a hard reset (factory settings restore) and the problem still persists but I think that you have to do as many hard resets as possible (like, over and over and over) until the problem disappears. I'm rooted so I did a Nandroid backup first, then did 5 hard resets through Clockwork Recovery (select the "Wipe User Data" option), and after five hard resets I just flashed by backup and I was back to where I was, minus the back button issue. You don't have to be rooted, of course, to do this, but if you are, doing that ROM Manager backup allows you to quickly reinstall everything to the exact way it was after you're done with the five or 10 hard resets or whatever.
If you're unrooted you can power off the phone, then turn it on while holding the Up Volume button. This boots you into Bootloader mode and you can navigate around to do a factory reset. Or, if you are rooted and have ROM manager, you can use ClockworkMod Recovery like I did (see other threads on how to use these programs).
Anyway, hope this helps - TC
Samsung Nexus S with root access
Stock Android 2.3.1
Hello,
First of all I'm not a native english speaker so I apologize if any of the terminology is off.
Some errors started appearing spontaneously on LG G2. They were not preceded by any updates or software installations. The android version installed is 4.4.2.
The battery started to drain very fast. The phone would not last in standby mode during the night despite being fully charged, for instance. Upon closer inspection, Google Services accounted for about 35% of battery usage for no apparent reason.
No service associated with Google Play can be used. If Google Play is opened, only a white screen is seen and it tries to load without getting anywhere. Same thing with Gmail, it just keeps loading and says that it cannot connect to the servers. Clearing the cache or rebooting the phone did not help.
My first intention was to perform a backup and then a factory reset. However, the phone is not recognized by the computer, even if LG G2 drivers are installed separately. I've tried connecting it to two different PC's and one Mac. I also tried installing LG PC Suite on one of the PC's, but the Suite does not recognize or find the phone over USB or WiFi. The cable used has been used for data transmission before. Bluetooth does not work either. The phone may be recognized but the security code that is supposed to be displayed on the screen is not displayed.
So the last resort was to simply perform a factory reset. Well, selecting factory reset through the menus (while running the phone) yields nothing. Nothing happens at all when it is selected. The hard reset, performed by holding down the power button and the volume down button, and then releasing and pressing the power button while still holding down the volume down button yields nothing as well. It does not go into the factory reset menu, it just keeps rebooting.
Booting the phone works and surfing works (at the moment), but everything related to Google Services and also SMS texting does not work.
I've run out of things to try. Any ideas what could be wrong and what to do about it?
tl;dr at the bottom
Alright so I'm out of ideas on how to fix this phone, couple of days ago my mom came to me complaining that her S5 was giving her trouble. When she handed me the phone, it was in a bootloop of showing the Samsung Galaxy S5 screen, playing the theme and vibrating afterwards then rebooting. I took out the battery and tried to power it on, it ended up successfully booting into android. So from here, I figured there must have been some malware on the device, I downloaded Malwarebytes from the Google Play Store and ran a scan on the device. However in the middle of scanning, the device turned off it's screen and rebooted. (Malwarebytes found 2 malware on the device at that point) So now I'm convinced it's most likely malware and eventually removed all the detected malware on the device. I gave it back to my mom thinking it was fixed.
Moments later she came back saying that it's still giving issues, my first thought "wdf, it was working wasn't it?". I looked at the phone again, and tried to wake up the device using the power button. The 2 soft keys at the bottom lit up however the screen was still black. At this point, the phone was still working fine, the only issue was the screen wouldn't wake up. So I decided to do a battery pull once again to reboot it and it results in the bootloop once again. I did some googling and found various solutions to this, one of them involved wiping the cache from recovery, so it tried it. Booted into recovery and wiped the partition cache (i think that was it), after it wiped and was about to reboot, I noticed a brief "error icon" just before it rebooted. After this point I could not boot into recovery at all (it would just show a black screen and I would assume that the phone turned off) and it was still in a bootloop. It was only after trying to turn on the phone after trying to boot into recovery that the idea of the phone wasn't off and the screen was just black entered my mind. (Because usually if the phone is off, you can turn it on by holding the power button, the phone would not turn on until after a battery pull)
So at this point, it was late at night and I was tired. I left the battery out and just went to bed. The next day I tried to turn it on again and to my surprise it booted up fine but I was skeptical. I had a theory that the device would work fine as long as the screen remained on, so I set the screen timeout to 10 minutes and kept it on for probably 30 minutes while I continued to google. Since it stayed working during that period of time, I thought perhaps locking the device triggers the issue. I turned of "Power Button instantly locks device" and proceeded to turn off the screen using the power button. When I tried to turn it on, it was back to the same problem (black screen, device is working fine, soft keys lit up). I did a battery pull once again in an attempt to reboot and now it was back to problem #2 (boot loop, can't enter recovery). At this point in time, I considered doing a factory reset but since I couldn't enter recovery, I'd most likely have to re-flash the stock firmware.
Since I didn't have much experience flashing android devices (I personally only flashed 2 or 3 devices ever, all of them were successful but I still didn't really trust myself), I had it sent to a local cellphone company and had them try to fix it. Eventually I got the device back, but they were unable to fix the problem (they tried to flash a stock and custom rom). Now I'm back to square 1, the phone is still in a bootloop, no sound, no vibration this time, I don't have much experience with phones since I've only owned 2 in my life. The phone seems to be soft bricked pretty good, I've still got 1 more trick to try (full stock firmware flash) before I call it quits, any ideas?
tl;dr
- device is stuck in a bootloop (issue 1)
- i was able to enter recovery mode once, now it's not accessible
- download mode is accessible
- the device has been able to boot successfully a couple times, but then it has another issue.
- device's screen would not wake up after turning off, softkeys still worked, everything else still worked. (issue 2)
- the device was sent to a local phone repair company to fix (unsuccessful)
- currently device is stuck on issue 1
additional notes
- device has not been dropped or wet
- device has been owned for more than a year without problems
- this problem was recent (3 days)
- no sd card
- dark screen was turned off
theories
- screen could be malfunctioning or defective somehow, but then if it can show the bootscreen and download mode screen fine it seems unlikely also since it's been working fine for over a year
- it's a software issue of some sort, but has already been flashed by local phone repair to no success, then again I'm assuming they just did a basic recovery flash and called it quits
This is really starting to get on my nerves now. Ever since I got my new S10+ from AT&T, it's occasionally done this thing where after I reboot the phone, I unlock it, and it briefly says "starting phone" on the home screen, and then will mysteriously do a quick reset, where it skips the AT&T logo and jingle, and just shows the Samsung splash screen , then takes me back to the lockscreen and it's usually fine after that.
However, Just now I decided to reset my phone, like one should do periodically, and it did the strange double reset after unlocking... Then when I unlocked it, after the "starting phone" message I tried to open a browser, and BAM! Quick reset again! Unlocked, let it start up, tried to open an app, BAM quick reset again after the screen briefly shifted from landscape to portrait mode (even though I was still holding it long ways in landscape position). Its never done this before and I'm getting concerned. It's never randomly reset while using the phone, this only happens right after a reset.
Any ideas? I've already tried wiping partition cache after big updates, doing soft resets. I'm worried that I'm going to have to end up resorting to a factory wipe, as others suggested I do when I was having battery drain issues on the ASD3 firmware, possibly because of restoring everything from a backup of my last phone when I got this one. Because supposedly restoring from backups from AT&T, Google or Samsung has caused all sorts of problems for people. I really don't want go wipe everything and spend hours try to get it all back on here manually if i don't have to.
SinisterDev said:
This is really starting to get on my nerves now. Ever since I got my new S10+ from AT&T, it's occasionally done this thing where after I reboot the phone, I unlock it, and it briefly says "starting phone" on the home screen, and then will mysteriously do a quick reset, where it skips the AT&T logo and jingle, and just shows the Samsung splash screen , then takes me back to the lockscreen and it's usually fine after that.
However, Just now I decided to reset my phone, like one should do periodically, and it did the strange double reset after unlocking... Then when I unlocked it, after the "starting phone" message I tried to open a browser, and BAM! Quick reset again! Unlocked, let it start up, tried to open an app, BAM quick reset again after the screen briefly shifted from landscape to portrait mode (even though I was still holding it long ways in landscape position). Its never done this before and I'm getting concerned. It's never randomly reset while using the phone, this only happens right after a reset.
Any ideas? I've already tried wiping partition cache after big updates, doing soft resets. I'm worried that I'm going to have to end up resorting to a factory wipe, as others suggested I do when I was having battery drain issues on the ASD3 firmware, possibly because of restoring everything from a backup of my last phone when I got this one. Because supposedly restoring from backups from AT&T, Google or Samsung has caused all sorts of problems for people. I really don't want go wipe everything and spend hours try to get it all back on here manually if i don't have to.
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Had an issue with this early on but seems to have been fixed at some point, I'm I'm exynos though so probably not much help!
mtm1401 said:
Had an issue with this early on but seems to have been fixed at some point, I'm I'm exynos though so probably not much help!
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Dang... So it does appear to be an issue experienced on both Exynos and Snapdragon variants. I wonder if there is or will be a fix for this. I've been asking around and haven't gotten many responses about this problem at all. I'm concerned because it seems to be getting worse than when I first got the phone.
I'm having the exact same problem. Sometimes it goes through quick reset, full reset, a couple more quick, then back to the Verizon logo, then starts up. Opening an app at that point usually does another quick, then full, then everything works. Glad I'm not the only one, but I haven't found any solutions either.
macmanui said:
I'm having the exact same problem. Sometimes it goes through quick reset, full reset, a couple more quick, then back to the Verizon logo, then starts up. Opening an app at that point usually does another quick, then full, then everything works. Glad I'm not the only one, but I haven't found any solutions either.
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Mine does the same. Unlocked bought directly from Samsung. I don't reboot the phone very often so it doesn't bother me that much.