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Ok so unfortunately my 2 week old epic 4g was ran over today. ruined the screen, back cover and the battery is bulged out. It still turns on but no display(can hear the phone boot up)
Question is. When I get the replaement will it have the battery cover and the battery? when I was with t-mobile they only sent you the bare phone and you had to use your old battery and battery cover.
I just got my replacement Epic today (screen separation) and it was just a bare phone.
Sent from my SPH-D700 using Tapatalk
styckx said:
I just got my replacement Epic today (screen separation) and it was just a bare phone.
Sent from my SPH-D700 using Tapatalk
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Refurb or "Brand New Second Hand"?
stud_muffler said:
Refurb or "Brand New Second Hand"?
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Brand new. I had to peel the little clear protective strips off the bezel and all that jazz.
Sent from my SPH-D700 using Tapatalk
crap, so what do I do?
I put on the insurance claim that It was ran over. But I didnt put anything else. It says it will be here tomorrow.
I would think with having to pay the 100 deductible that they would send you a brand new phone.
Why don't you call them and ask?
Sent from my SPH-D700 using Tapatalk
styckx said:
Why don't you call them and ask?
Sent from my SPH-D700 using Tapatalk
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+1 it won't hurt to ask. if all else fails im sure you can find a cover for cheap on amazon or something like that.
was it an insurance claim(deductible) or you called Sprint for replacement under warranty(no deductible)?
the ins claims replacements are always 'complete' replacement, whereas the 'under-warranty' replacements are bare phone..at least from my experience. ymmv
r3zon8 said:
was it an insurance claim(deductible) or you called Sprint for replacement under warranty(no deductible)?
the ins claims replacements are always 'complete' replacement, whereas the 'under-warranty' replacements are bare phone..at least from my experience. ymmv
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it was an insurance claim through asurion where i payed the 100 deductible.
r3zon8 said:
was it an insurance claim(deductible) or you called Sprint for replacement under warranty(no deductible)?
the ins claims replacements are always 'complete' replacement, whereas the 'under-warranty' replacements are bare phone..at least from my experience. ymmv
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I think it depends on the type of claim. I made an insurance claim on my Diamond because it got wet. They sent out a phone, battery, and charger (no back cover) and only asked I send the bare phone back. So I would definitely call them and make sure they know it's busted and you need the whole thing replaced.
Came home for lunch and the phone was here. Came complete just like I bought it in the store. All accessories and everything. Only came with a small pouch to put the old phone in so I am assuming I don't have to send my old accessories back. That was fast though as I filed the claim online yesterday around lunchtime and already got the new one.
Sent from my SPH-D700 using Tapatalk
Long story short, I got in an accident, and my 3 day old N4's back glass got shattered. I always had a cover on but I installed my Skinomi and decided that I should leave it off for a day to let it set. Bad timing.
Anyway, so is there a source for replacement glass, back only? I can't send it back to LG, the N4 doesn't sell in my country yet.
I think so is a back glass will at the aliexpress. Not original, but at low price. If you want original back glass you ned go to the lg service for the factory refubrishing.
Sent from my Nexus 4 using xda app-developers app
Non original would do, really. I can't find it on Aliexpress. Can someone link me to it?
cyanide911 said:
Long story short, I got in an accident, and my 3 day old N4's back glass got shattered. I always had a cover on but I installed my Skinomi and decided that I should leave it off for a day to let it set. Bad timing.
Anyway, so is there a source for replacement glass, back only? I can't send it back to LG, the N4 doesn't sell in my country yet.
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You can check if these guys ship to your country.
http://www.cellphonerepairshop.com/lg-e960-parts-lg-nexus-4/
Sent from my Nexus 4 using xda app-developers app
Henrock11 said:
You can check if these guys ship to your country.
http://www.cellphonerepairshop.com/lg-e960-parts-lg-nexus-4/
Sent from my Nexus 4 using xda app-developers app
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Says 99 plus 20 USD shipping. Not bad. Although I'd like if there's a cheaper option on aliexpress or ebay or something like that.
This site has an relatively cheap back cover for sale, however I'm not sure when they'll get it back in stock again.
http://www.mytrendyphone.com/shop/lg-nexus-4-94034p.html
Exodai said:
This site has an relatively cheap back cover for sale, however I'm not sure when they'll get it back in stock again.
http://www.mytrendyphone.com/shop/lg-nexus-4-94034p.html
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Decent price but they don't deliver to India
I'll just bump once, in case anyone has any other links to back glass replacements. Anyone?
Okay, last bump after 8 days. Any other sources for Nexus 4 back cover? Really need one
I'm looking too 120 is a little steep though... I may just wait until they get cheaper. I would pay that for the white one.
Sent from my Nexus 4 using Tapatalk 2
cyanide911 said:
Long story short, I got in an accident, and my 3 day old N4's back glass got shattered. I always had a cover on but I installed my Skinomi and decided that I should leave it off for a day to let it set. Bad timing.
Anyway, so is there a source for replacement glass, back only? I can't send it back to LG, the N4 doesn't sell in my country yet.
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Hi Cyan,
Im also from India,Im planning to buy nexus from EBAY.....did you got the back glass...If so can you share the details....will be very helpful...
So, it happened to me. Just my luck.
Was at university walking and the phone slipped from my hand onto the floor. It seemed to have survived that fairly well. Then it slid off the stairs (no barrier at the edge of the staircase going up my university) and fell about 8-10 feet onto the stair case below. Screen is ruined and unresponsive.
The phone is rooted and has an unlocked bootloader so I know this voids the warranty but I can lock the bootloader again and flash the phone back to the stock rom via cwm.
I bought the phone from Carphone Warehouse for £400 back in December because I couldn't wait and now I'm left with a brick. I need a phone to handle uni life and contact my fianceé in the States. I don't really want to have to spend money I don't have on a replacement N4 so is there anything I can do guys?
Any help at all will be extremely appreciated.
(I'd post a link to an image of the screen but cannot do so yet).
Thanks
Sorry to hear that, however the only option I think would've been better if you had phone insurance and it would replace your damaged phone and it would cost like 5 pounds a month. On the other hand maybe you can send it to Carphonewarehouse and see what the estimate is to get it repaired. Don't think rooted or not makes much difference in this situation.
Anyway good luck and hope you find some solution
Sent from my Nexus 4 using xda app-developers app
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
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See that seems doable but the only problem is is the (is it aluminium?) that goes around the phone also got dented as it fell. This is even worse considering I actually DID have a case on it. I was using the Ringke Slim case. If anybody is using this case I highly recommend them to rethink their purchase because even though the phone hit the floor side on, it didn't protect it. Imagine if it hit face down. I have another generic 'S' silicone case from eBay and that would have done a far better job at protecting the sides. Shoulda, woulda, coulda eh?
Im wondering if LG's manufacture warranty will work in my favour at all? I just don't have the funds to replace the phone comfortably but that's the only option I see unfortunately.
I don't think you'll have any luck with warranty repair. Sorry about your phone though.
https://play.google.com/store/devices/details?id=nexus_4_8gb
Sent from my Nexus 4 using xda app-developers app
A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.
ryan stewart said:
A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.
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Sell the phone for parts? How would that work? Im not very savvy with this side of phones. Do I sell the phone in its entirety to a company who buys things like that? Sell on eBay for really cheap trying to get whatever I can get?
LG are asking for £40-120 dependent on the level of damage.
bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
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Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.
Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app
sarkster said:
Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app
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Really?! Yes I do! How would I go about doing this?
Check their website there's a link from there. Give them a call register the phone with them log on to their website and create a claim. Then they ask you to send the phone in. Note: do everything recorded del. It costs £50 excess they turned mine around in under two weeks from start to finish
Sent from my Nexus 4 using xda app-developers app
bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
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Undeadwolfy said:
Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.
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This is true, I've read threads on here and Reddit with this information but can't find them atm.
Contact LG directly and they should help you.
fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
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I disagree. The only cheap way to do it is via insurance, 50 quid excess or whatever is a lot cheaper than the 150 pound screen is going to cost.
Long story short, dropped the phone and shattered the screen. Digitizer dead so touch screen doesn't work!
Yesterday was the last day I could have put the insurance on it so I cant take it back to Best Buy or anything.
Called LG and they said I have to send it in but i don't wanna imagine how much hey will charge me.
Anybody know if they sell the digitizers separate to buy to replace the screen?
Any help will be appreciated
multiple options http://wap.ebay.com/Pages/SearchRes...06567508&emvAD=360x567&nbpr=3&nbcol=1|UNKNOWN
Sent from my LG-D800 using Tapatalk 4
joshuadjohnson22 said:
multiple options http://wap.ebay.com/Pages/SearchRes...06567508&emvAD=360x567&nbpr=3&nbcol=1|UNKNOWN
Sent from my LG-D800 using Tapatalk 4
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I got a error when I went to the link
Go to eBay and type d802 digitizer (or d801)
Sent from my LG-D800 using Tapatalk 4
But is it compatible with the D800 AT&T version?
Man I hate buying things from China haha I always feel uncomfortable because I've had bad experiences lol
Sent from my LG-D800 using Tapatalk 4
To be honest I heard the screen replacement was 120-180... might just want to send it in....
Sent from my LG-D800 using Tapatalk 4
joshuadjohnson22 said:
To be honest I heard the screen replacement was 120-180... might just want to send it in....
Sent from my LG-D800 using Tapatalk 4
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Yeah I asked but they didn't wanna mention a price at all because they want me to send it in and they wanna see it. But you can clearly see that the LCD isn't broken, just the panel on top.
I might send it in and I know if I choose not to they will send it back.
Sent from my LG-D800 using XDA Premium 4 mobile app
blacknet101 said:
Yeah I asked but they didn't wanna mention a price at all because they want me to send it in and they wanna see it. But you can clearly see that the LCD isn't broken, just the panel on top.
I might send it in and I know if I choose not to they will send it back.
Sent from my LG-D800 using XDA Premium 4 mobile app
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Just sent mine to LG to have the screen/digitizer replaced for the same thing.... $105 plus what it cost me to ship it there.....
blacknet101 said:
Long story short, dropped the phone and shattered the screen. Digitizer dead so touch screen doesn't work!
Yesterday was the last day I could have put the insurance on it so I cant take it back to Best Buy or anything.
Called LG and they said I have to send it in but i don't wanna imagine how much hey will charge me.
Anybody know if they sell the digitizers separate to buy to replace the screen?
Any help will be appreciated
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Was it protected in any sort of a case when you dropped it, or was it totally naked ?
mouf32 said:
Just sent mine to LG to have the screen/digitizer replaced for the same thing.... $105 plus what it cost me to ship it there.....
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Same here. I thought they were going to charge an arm and a leg, but $105 isn't bad in my opinion!
blacknet101 said:
Long story short, dropped the phone and shattered the screen. Digitizer dead so touch screen doesn't work!
Yesterday was the last day I could have put the insurance on it so I cant take it back to Best Buy or anything.
Called LG and they said I have to send it in but i don't wanna imagine how much hey will charge me.
Anybody know if they sell the digitizers separate to buy to replace the screen?
Any help will be appreciated
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Click to collapse
Lesson learned. Always put a case. You never know if a case could have reduced or prevented the damage.
Noam23 said:
Was it protected in any sort of a case when you dropped it, or was it totally naked ?
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it was naked! I never put a case on my phones every since my first smart phone the Galaxy Fascinate it guess there's a fist time for everything!
mouf32 said:
Just sent mine to LG to have the screen/digitizer replaced for the same thing.... $105 plus what it cost me to ship it there.....
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oh wow that's really cheap! the cheapest i can find the part on eBay was $140, I rather send it in! thanks guys!
i had a case on mine, but had it off when i dropped it a couple nights ago. same story--phone still works, but the cracks the dropped caused left the screen unresponsive to touch.
i also heard the same thing from LG, but my biggest issue was that i wanted to retrieve data that i had on the phone. they said that they always wipe the data when they do any repairs on it, so i purchased that screen from china and am giving it a go on wednesday.
wish me luck! :fingers-crossed:
So, lol, the same thing happened to me. I wanted to post a pdf of the tear down guide that might help you guys, as I couldn't find it anywhere online.
I was going to order the part online, but after hearing about it being cheaper to send to LG, I might just do that instead!
smoresrock said:
i had a case on mine, but had it off when i dropped it a couple nights ago. same story--phone still works, but the cracks the dropped caused left the screen unresponsive to touch.
i also heard the same thing from LG, but my biggest issue was that i wanted to retrieve data that i had on the phone. they said that they always wipe the data when they do any repairs on it, so i purchased that screen from china and am giving it a go on wednesday.
wish me luck! :fingers-crossed:
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Yeah, my phone was wiped, but I had nothing important on there. I haven't activated it to see if it is still rooted or not. I can't get past the activation screen without a SIM card.
---------- Post added at 11:23 AM ---------- Previous post was at 11:22 AM ----------
Romans8vs1 said:
Same here. I thought they were going to charge an arm and a leg, but $105 isn't bad in my opinion!
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To be honest it is cheaper then insurance..... I bought the ProtectCell after I broke the first one. and it is $200 or something up front plus $150 every time you break it.... Aka I could fix my phone 3 times before the insurance is a better deal.
Ughhh...same thing happened to me about an hour ago. Would one of you be able to share where you tracked down where to send it in. I'll start digging around for info on this, but thought I'd ask. Thanks!
jaskraft said:
Ughhh...same thing happened to me about an hour ago. Would one of you be able to share where you tracked down where to send it in. I'll start digging around for info on this, but thought I'd ask. Thanks!
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Can't post a link since I'm new but lg(dot)com/us/support/repair-service/schedule-repair should work for you.
I dropped mine last week and called their 1-800 number to create a Return Authorization, rather than using the web page. Ended up being $146 to repair mine, which is still cheaper than local shops and far less risky than me trying to figure out how to do it solo. They received it Thursday, gave me the quote late Friday, and I called in to make the payment then. Hopefully it's repaired Monday and on it's way back to me by mid-week.
Endless Vertigo said:
Can't post a link since I'm new but lg(dot)com/us/support/repair-service/schedule-repair should work for you.
I dropped mine last week and called their 1-800 number to create a Return Authorization, rather than using the web page. Ended up being $146 to repair mine, which is still cheaper than local shops and far less risky than me trying to figure out how to do it solo. They received it Thursday, gave me the quote late Friday, and I called in to make the payment then. Hopefully it's repaired Monday and on it's way back to me by mid-week.
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Awesome. Thanks so much for the reply. I think I will give them a ring tomorrow. I had found the LG repair link prior to your reply and, oddly enough, the G2 isn't even listed in the list of selectable products, so figured I'd have to call anyhow.
I'm generally extremely careful with my devices, maybe even anal, so I generally don't buy insurance. However, this is the second phone, after my G-Nexus, which has ended up with a smashed screen due to a freak accident. Starting to rethink my take on insurance......
Thanks again!
jaskraft said:
Awesome. Thanks so much for the reply. I think I will give them a ring tomorrow. I had found the LG repair link prior to your reply and, oddly enough, the G2 isn't even listed in the list of selectable products, so figured I'd have to call anyhow.
I'm generally extremely careful with my devices, maybe even anal, so I generally don't buy insurance. However, this is the second phone, after my G-Nexus, which has ended up with a smashed screen due to a freak accident. Starting to rethink my take on insurance......
Thanks again!
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the lg g2 isn't listed because of the different model numbers (d800, vs980 etc), so just select the model you have. I'm waiting for my call from them now.
jbaruch76 said:
the lg g2 isn't listed because of the different model numbers (d800, vs980 etc), so just select the model you have. I'm waiting for my call from them now.
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Thanks. I noticed that after the fact. Had been looking for the G2 so overlooked the other options. Ended up using the live chat option which worked very well. Also checked back in with live chat a few times to see where the process was at once I sent it in.
Long story longer, I will have mine back in my greedy little hands tomorrow if Fed-Ex holds up their end of the bargain. Like another poster stated, the repair cost was $146, which includes return shipping, plus my cost to send it to Texas. Took about 2-1/2 weeks total from the day I shipped to getting it back tomorrow. I saw another poster-or-two mentioned that their repair was quoted at $105. Not sure why mine and others were up at $146 since mine seemed like a pretty basic crack and I figured thus, it would be at the lower end of the reported repair chargees.
Looking forward to getting it back. Had already sold my G-Nex so I've been scraping by with my resurrected Palm Pre for the past couple weeks
Hey Guys!
I have little Problem...I had my N4 in a Ringke Slim Case for a long time now. Today i removed the Case and looked at my phone on detail. I found a little "Problem". Between the Lock Butten and the Chrome rim of the Display is a little crack. Its not something bad but im scared that it could crack out completely.... Do you think i could send it back or what should i do? Just leave it like this? I didnt buy it at the Google Play Store, i bought it in a local electronic shop.
I just dont want that it cracks completely !
Sorry for bad english...im From Germany and only 15 years old
Have a nice day!
Oh and i try to add a Picture later !
Sent from my Nexus 4 using xda app-developers app
So it is in the plastic rim? I wouldn't be as concerned about it there as I would be if it were on the glass. Still, it could obviously spread.
I'm not sure how warranties work in Germany (I know they're better than in the US), but if they'll give you a replacement I would take it. In the US that would be considered damage and not covered though.
Thanks for your Answer!
I pressed the plastic back in. Otherwise it would come over the rim.
Sent from my Nexus 4 using xda app-developers app
I mean it's not a big deal. The plastic where it's cracked is actually the back of nexus 4 which comes in one piece. it's about $50 on ebay. I don't really know how much is in Germany. As for repair, the back cover is just two screws. Hope that helps
Oh dear. I've just got that case, thinking it's the best! Took 3 months to ship too
Is it getting worse?
Oh sorry to hear about it. You sound like me... Any mark or whatever is a bummer
Sent by mobile telephone.
howard bamber said:
Oh dear. I've just got that case, thinking it's the best! Took 3 months to ship too
Is it getting worse?
Oh sorry to hear about it. You sound like me... Any mark or whatever is a bummer
Sent by mobile telephone.
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Shipping took nearly as long...
To the case : Looks good but i dont really like it. And if youre not really careful with it, it can make Scratches into the Plastic rim. Thats really...****. Looks very Bad. I wouldnt Take it, send it back and Order a TPU Case, they are a lot better!
And to my Problem: My Electronic Store said i should bring them the Phone and i maybe get a Replacement :good:
Have a nice day
ReMiXxXeD said:
Shipping took nearly as long...
To the case : Looks good but i dont really like it. And if youre not really careful with it, it can make Scratches into the Plastic rim. Thats really...****. Looks very Bad. I wouldnt Take it, send it back and Order a TPU Case, they are a lot better!
And to my Problem: My Electronic Store said i should bring them the Phone and i maybe get a Replacement :good:
Have a nice day
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Hopefully you will get a replacement.
( I had that case for about 2 days and sent it back.)