Database Users

Cracked camera glass...

Had my phone for about 2 hours when it fell out of my lap and about 16 inches to a hardwood floor...freaked out I checked screen and :good: nothing wrong, well I turned it over and the glass covering the camera is shattered, I think the camera broke the phones fall...the camera works fine its just the glass thats broken...anyone know of how to get replacement parts for that, Ive only found front glass/lcd screen replacements
thanks

Id just go to your mall and ask the phone repair shop(s) how much it would cost to fix it. No case was on?
Sent from my SAMSUNG-SGH-I727 using xda premium

browniegirl said:
Id just go to your mall and ask the phone repair shop(s) how much it would cost to fix it. No case was on?
Sent from my SAMSUNG-SGH-I727 using xda premium
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.:sigh:. nope, ive never broken anything with a phone before....

Should be cheap to repair it. You should google s3 repair or send it to samsung
Sent from my iPhone using Tapatalk

bryancotton84 said:
.:sigh:. nope, ive never broken anything with a phone before....
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Same xD....till my skyrocket came along. It has 6 nicks on the bezel now cause i hardly use a case anymore. Lesson learned. Get a case once you get it fixed...
Sent from my SAMSUNG-SGH-I727 using xda premium

That is why I always keep my smartphones in cases. Even if it don't break it takes damage almost every single time.

got a temporary fix...just popped the back cover off and removed all the shattered glass and replaced with a piece of clear tape for now

OooooO sorry to hear that. I bought a cheap o case and s/p before i even received the phone. Im taking no chances. My otterbox was on back order. Still haven't received it. I'm glad i bought the case cause it took a nasty spill 30 minutes after installing the case and sp. Bottom line protect your investment.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

bryancotton84 said:
.:sigh:. nope, ive never broken anything with a phone before....
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I'm getting quite tired of these "I broke my phone, but didn't want to spend $15 to protect it" threads.

Zacisblack said:
I'm getting quite tired of these "I broke my phone, but didn't want to spend $15 to protect it" threads.
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Same here, I spent $10 on ebay to get a temp case until case makers get get the damn cases out. I plan on either getting the Kraken or the Defender. *I prefer the kraken but I don't know if it will have a built in screen protector*

Zacisblack said:
I'm getting quite tired of these "I broke my phone, but didn't want to spend $15 to protect it" threads.
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Click to collapse
No ones making you click the thread either...clearly labeled

Not to worry OP
The rear camera on this should be extremely easy to replace. You'll just have to wait a few more weeks until that part begins to make it's way out to us. You should be able to make the phone look just like new and it shouldn't cost more than $40 including tools.
edit
**This might be what you're looking for**
http://goo.gl/4eSpK
Can anyone confirm?

Its not that most of us didn't feel like not paying 15 dollars we just like the phone caseless
Sent from my SPH-D710 using xda premium

nexus 7 body repair

guys is there any place where i could give my nexus 7 for body repair......with express service

Try the warenty
Sent from my Nexus 7 using Tapatalk 2

jamesst20 said:
Try the warenty
Sent from my Nexus 7 using Tapatalk 2
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dude i bought it from staples
but i lost the recipt i still do have the warranty should the staples be able to help me

Saad.raza1 said:
dude i bought it from staples
but i lost the recipt i still do have the warranty should the staples be able to help me
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To get your warenty on Staples you must have your receipt but you also have the Google 1-Year warenty wich doesn't require a receip just call them number is on google.com/nexus
Sent from my Nexus 7 using Tapatalk 2

You'd need the receipt in order to return the unit to asters for a refund within their standard 14-day return period. You don't need a receipt to get warranty coverage from ASUS/Google.
Sent from my iPad using Tapatalk HD

wynand32 said:
You'd need the receipt in order to return the unit to asters for a refund within their standard 14-day return period. You don't need a receipt to get warranty coverage from ASUS/Google.
Sent from my iPad using Tapatalk HD
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I more prefer a local store than asking Google/Asus for repair as the would take more Time...
So just tell me one thing would the local staple be able to repair it I'm even ready to give additional charges...... I just have few dent marks on the steel frame around the nexus I just want to get it changed so is it possible to do that if I take it to the staples

Of course not. They are a supplies store, they don't have computer repair shops
Sent from my Nexus 7 using xda app-developers app

Saad.raza1 said:
I more prefer a local store than asking Google/Asus for repair as the would take more Time...
So just tell me one thing would the local staple be able to repair it I'm even ready to give additional charges...... I just have few dent marks on the steel frame around the nexus I just want to get it changed so is it possible to do that if I take it to the staples
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It's not a steel frame, it's a silver painted plastic. It will get scuffed if you're not careful with it.

Solange82200 said:
Of course not. They are a supplies store, they don't have computer repair shops
Sent from my Nexus 7 using xda app-developers app
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So is there any other place where I can get it repaired....and get it done quickly

wynand32 said:
You'd need the receipt in order to return the unit to asters for a refund within their standard 14-day return period. You don't need a receipt to get warranty coverage from ASUS/Google.
Sent from my iPad using Tapatalk HD
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Click to collapse
Is there any other place where I can get it repaired and get the job done quickly

Saad.raza1 said:
So is there any other place where I can get it repaired....and get it done quickly
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Click to collapse
I don't think so yet. I think until the tablet is out longer, and there are spare parts, I just don't see how they could repair it since it's plastic. Have you considered finding a nice case that covers the bezel?
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 02:55 AM ---------- Previous post was at 02:54 AM ----------
Or if the marks are dark, you could maybe get silver car paint and lightly paint over them?
The only other suggestion I have, though it's a long shot, is finding a local store that repairs iphones or computers, and show them and ask what they can do. I doubt they can repair it though, but that is where you would go to get the glass on your iphone replaced, for example...
Sent from my Nexus 7 using xda app-developers app

Solange82200 said:
I don't think so yet. I think until the tablet is out longer, and there are spare parts, I just don't see how they could repair it since it's plastic. Have you considered finding a nice case that covers the bezel?
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 02:55 AM ---------- Previous post was at 02:54 AM ----------
Or if the marks are dark, you could maybe get silver car paint and lightly paint over them?
The only other suggestion I have, though it's a long shot, is finding a local store that repairs iphones or computers, and show them and ask what they can do. I doubt they can repair it though, but that is where you would go to get the glass on your iphone replaced, for example...
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Yeah the spare parts are surely the difficult thing to find......... Can you suggest any local store where I can try

The bezel will be hard to repair since its glued and hard to remove. You would have to seperate the bonded glass and LCD. At least that what it looked it to me when I disassembled mine first tablet trying to fix the screen lift. Its very easy to break the glass even for a pro so even if you get a pro or Asus to do the work it will be expensive since if the replace the entire front panel. Just get a hard shell to put on it and you wont even see the bezel. Sounds like you just have cosmetic damage anyways

neotekz said:
The bezel will be hard to repair since its glued and hard to remove. You would have to seperate the bonded glass and LCD. At least that what it looked it to me when I disassembled mine first tablet trying to fix the screen lift. Its very easy to break the glass even for a pro so even if you get a pro or Asus to do the work it will be expensive since if the replace the entire front panel. Just get a hard shell to put on it and you wont even see the bezel. Sounds like you just have cosmetic damage anyways
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The bezel is made out of plastic right........so there it this product called meguiars plastic-x.....it is actually used to remove deep scratches off the plastic and polish it cleanly....same is the case over here since I have deep scratches on the bezel.......can someone confirm if it is safe to use...

Saad.raza1 said:
The bezel is made out of plastic right........so there it this product called meguiars plastic-x.....it is actually used to remove deep scratches off the plastic and polish it cleanly....same is the case over here since I have deep scratches on the bezel.......can someone confirm if it is safe to use...
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Click to collapse
I've used a product like that on my headlights before, it's basically a polish compound for plastic. I think it will ruin the finish of the bezel and won't do anything for your dents. Only way to make the bezel like new is to replace it or you can just ignore it since it's only cosmetic.

neotekz said:
I've used a product like that on my headlights before, it's basically a polish compound for plastic. I think it will ruin the finish of the bezel and won't do anything for your dents. Only way to make the bezel like new is to replace it or you can just ignore it since it's only cosmetic.
Click to expand...
Click to collapse
Actually they are scratches not dents.........but there may be other polishes which would certainly do the Job....any suggestions
And second,y I cannot ignore it.....

Just for info, in the UK they scan the barcode when they sell you a product, receipt or no receipt they have a record of your purchase and can confirm this without a receipt, if it wasn't scanned then that might be a problem.
Don't know if this helps.
Sent from my Nexus 7
Motorola Atrix (v1.10.436)
Nexus 7 (Vanilla root flavour)

Guys can you please tell me an alternative to my problem and tell me fast

since its not a defect the fastest solution would be to buy another tablet . GET the one you have fixed later and sell it on ebay .. Or well send it to me. Giggles..t
there is not quick pc /phone / tablet repair facility ..
These things are meant to be disposable..

Even if it takes days from Google or ASUS it is alright since you send your broken tablet once you received the new one
Sent from my Nexus 7 using Tapatalk 2

Cracked my N4's screen, unusable, where do I go from here? [UK]

So, it happened to me. Just my luck.
Was at university walking and the phone slipped from my hand onto the floor. It seemed to have survived that fairly well. Then it slid off the stairs (no barrier at the edge of the staircase going up my university) and fell about 8-10 feet onto the stair case below. Screen is ruined and unresponsive.
The phone is rooted and has an unlocked bootloader so I know this voids the warranty but I can lock the bootloader again and flash the phone back to the stock rom via cwm.
I bought the phone from Carphone Warehouse for £400 back in December because I couldn't wait and now I'm left with a brick. I need a phone to handle uni life and contact my fianceé in the States. I don't really want to have to spend money I don't have on a replacement N4 so is there anything I can do guys?
Any help at all will be extremely appreciated.
(I'd post a link to an image of the screen but cannot do so yet).
Thanks

Sorry to hear that, however the only option I think would've been better if you had phone insurance and it would replace your damaged phone and it would cost like 5 pounds a month. On the other hand maybe you can send it to Carphonewarehouse and see what the estimate is to get it repaired. Don't think rooted or not makes much difference in this situation.
Anyway good luck and hope you find some solution
Sent from my Nexus 4 using xda app-developers app

Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?

fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
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Click to collapse
See that seems doable but the only problem is is the (is it aluminium?) that goes around the phone also got dented as it fell. This is even worse considering I actually DID have a case on it. I was using the Ringke Slim case. If anybody is using this case I highly recommend them to rethink their purchase because even though the phone hit the floor side on, it didn't protect it. Imagine if it hit face down. I have another generic 'S' silicone case from eBay and that would have done a far better job at protecting the sides. Shoulda, woulda, coulda eh?
Im wondering if LG's manufacture warranty will work in my favour at all? I just don't have the funds to replace the phone comfortably but that's the only option I see unfortunately.

I don't think you'll have any luck with warranty repair. Sorry about your phone though.

https://play.google.com/store/devices/details?id=nexus_4_8gb
Sent from my Nexus 4 using xda app-developers app

A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.

ryan stewart said:
A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.
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Click to collapse
Sell the phone for parts? How would that work? Im not very savvy with this side of phones. Do I sell the phone in its entirety to a company who buys things like that? Sell on eBay for really cheap trying to get whatever I can get?

LG are asking for £40-120 dependent on the level of damage.

bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
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Click to collapse
Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.

Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app

sarkster said:
Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app
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Really?! Yes I do! How would I go about doing this?

Check their website there's a link from there. Give them a call register the phone with them log on to their website and create a claim. Then they ask you to send the phone in. Note: do everything recorded del. It costs £50 excess they turned mine around in under two weeks from start to finish
Sent from my Nexus 4 using xda app-developers app

bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
Click to expand...
Click to collapse
Undeadwolfy said:
Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.
Click to expand...
Click to collapse
This is true, I've read threads on here and Reddit with this information but can't find them atm.
Contact LG directly and they should help you.

fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
Click to expand...
Click to collapse
I disagree. The only cheap way to do it is via insurance, 50 quid excess or whatever is a lot cheaper than the 150 pound screen is going to cost.

[Q] Screen replacement

So I dropped my nexus and the screen shattered. While it turns on and looks fine through the cracks, you can't actually use it. So, my question is, has anyone actually sent in their phone to have it replaced by LG? If so, how much did it cost? So far I've found places locally that will do it for $200+, which at that point I might as well just buy another phone.

at4r1 said:
So I dropped my nexus and the screen shattered. While it turns on and looks fine through the cracks, you can't actually use it. So, my question is, has anyone actually sent in their phone to have it replaced by LG? If so, how much did it cost? So far I've found places locally that will do it for $200+, which at that point I might as well just buy another phone.
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It costs around 150 from what I heard. You can try calling google directly to get a better price maybe.

Yeah, I tried calling google and they just told me to call LG. I called LG but of course there wasn't anyone available right now to give me a quote on the cost. While searching Google I found one person who mentioned that they will replace the screen up to a cost of $100 and if it's over that they ship it back "totaled" without repairing it.
I was just curious if anyone had actually gone through this process.

I had mine replaced and it cost me $140. I actually got a refurbished unit, so they actually didn't replace the screen. The device I got was in mint condition and runs great. I had to ship mine to LG (which was in Fort Worth, TX). The turn around time was about 7 days, but since I live in Dallas, shipping to and from LG was next day. If you have any other questions about the process let me know.

kgeissler said:
I had mine replaced and it cost me $140. I actually got a refurbished unit, so they actually didn't replace the screen. The device I got was in mint condition and runs great. I had to ship mine to LG (which was in Fort Worth, TX). The turn around time was about 7 days, but since I live in Dallas, shipping to and from LG was next day. If you have any other questions about the process let me know.
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Click to collapse
Same here, $140. Except I got my phone back.
I'm not sure why you would've gotten a refurbished device just for a screen replacement though.
I'm in Houston and it took exactly a week for me as well.
Sent from my Nexus 4 using xda premium

kgeissler said:
I had mine replaced and it cost me $140. I actually got a refurbished unit, so they actually didn't replace the screen. The device I got was in mint condition and runs great. I had to ship mine to LG (which was in Fort Worth, TX). The turn around time was about 7 days, but since I live in Dallas, shipping to and from LG was next day. If you have any other questions about the process let me know.
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Click to collapse
Ok, $140 isn't that bad...more than I'd like to spend but it's less than having it done locally. Did you just call up LG and have them give you an address to ship it to?

Here is a tutorial mate :
https://www.youtube.com/watch?v=YSe1I0MlpLI&feature=youtube_gdata_player
and :
https://www.youtube.com/watch?v=AZDAIgwbXk4&feature=youtube_gdata_player
Sent from my Nexus 4 using Tapatalk 2

at4r1 said:
Ok, $140 isn't that bad...more than I'd like to spend but it's less than having it done locally. Did you just call up LG and have them give you an address to ship it to?
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Click to collapse
I first called Google to get the number for LG, then called them directly. Make sure when you call LG you have your IMEI number because they can't process the return without it.

Or go to LG's site and fill out an RA request.
You can also email an LG rep from here or call if you'd prefer.
https://wws.lg.com/us/support/repair-service/schedule-repair
Sent from my Nexus 4 using xda premium

Thanks to everyone for the great info, I really appreciate it!

Out of curiosity, were you using a bumper or case when the phone dropped ?
Sent from my Nexus 4 using xda premium

jland22 said:
Out of curiosity, were you using a bumper or case when the phone dropped ?
Sent from my Nexus 4 using xda premium
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Click to collapse
I did have a bumper case on mine, but it wasn't dropped. I tripped in a parking lot while holding my phone in one hand. So when I fell, I naturally put my hands down to break my fall and that they did. Also shattered my screen.

Send it Back?

Hey Guys!
I have little Problem...I had my N4 in a Ringke Slim Case for a long time now. Today i removed the Case and looked at my phone on detail. I found a little "Problem". Between the Lock Butten and the Chrome rim of the Display is a little crack. Its not something bad but im scared that it could crack out completely.... Do you think i could send it back or what should i do? Just leave it like this? I didnt buy it at the Google Play Store, i bought it in a local electronic shop.
I just dont want that it cracks completely !
Sorry for bad english...im From Germany and only 15 years old
Have a nice day!
Oh and i try to add a Picture later !
Sent from my Nexus 4 using xda app-developers app

So it is in the plastic rim? I wouldn't be as concerned about it there as I would be if it were on the glass. Still, it could obviously spread.
I'm not sure how warranties work in Germany (I know they're better than in the US), but if they'll give you a replacement I would take it. In the US that would be considered damage and not covered though.

Thanks for your Answer!
I pressed the plastic back in. Otherwise it would come over the rim.
Sent from my Nexus 4 using xda app-developers app

I mean it's not a big deal. The plastic where it's cracked is actually the back of nexus 4 which comes in one piece. it's about $50 on ebay. I don't really know how much is in Germany. As for repair, the back cover is just two screws. Hope that helps

Oh dear. I've just got that case, thinking it's the best! Took 3 months to ship too
Is it getting worse?
Oh sorry to hear about it. You sound like me... Any mark or whatever is a bummer
Sent by mobile telephone.

howard bamber said:
Oh dear. I've just got that case, thinking it's the best! Took 3 months to ship too
Is it getting worse?
Oh sorry to hear about it. You sound like me... Any mark or whatever is a bummer
Sent by mobile telephone.
Click to expand...
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Shipping took nearly as long...
To the case : Looks good but i dont really like it. And if youre not really careful with it, it can make Scratches into the Plastic rim. Thats really...****. Looks very Bad. I wouldnt Take it, send it back and Order a TPU Case, they are a lot better!
And to my Problem: My Electronic Store said i should bring them the Phone and i maybe get a Replacement :good:
Have a nice day

ReMiXxXeD said:
Shipping took nearly as long...
To the case : Looks good but i dont really like it. And if youre not really careful with it, it can make Scratches into the Plastic rim. Thats really...****. Looks very Bad. I wouldnt Take it, send it back and Order a TPU Case, they are a lot better!
And to my Problem: My Electronic Store said i should bring them the Phone and i maybe get a Replacement :good:
Have a nice day
Click to expand...
Click to collapse
Hopefully you will get a replacement.
( I had that case for about 2 days and sent it back.)