uk activation code - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

for activation code in the uk phone 0844 800 2400, key 2 then 7
you will be asked your name, email address, phone no; and make of phone (htc).
you will then be given a code which they also email to you.

How about for Singapore?

I was asked for my IMEI number and I just gave the one for my HD2 , what the hell they can only refuse, guy accepted it and gave me my activation code

yeah man today i was asked for imei, i stumbled and disconnected call .called them back 5minutes later, angry told em i was not happy that i was cut off numerous times without hesitation the operator pulled up my info and generated the activation code ..Result! hope it works im gonna try to install wp7 later

Related

The Big APN Thread

I am aware that 3G does not work on AT&T, but for the GSM to work, we need the Unlock Code and also change the APN to cingular APN to enter the google account username and password. Has any one able to use it with AT&T ? I bought the phone on ebay but now its sitting in home doing nothing.
rameshb_v said:
I am aware that 3G does not work on AT&T, but for the GSM to work, we need the Unlock Code and also change the APN to cingular APN to enter the google account username and password. Has any one able to use it with AT&T ? I bought the phone on ebay but now its sitting in home doing nothing.
Click to expand...
Click to collapse
I would recommend finding a friend with tmo. Get the phone unlocked by calling cust service and getting the unlock code from their phone, get logged in and from that point you can adjust the APNs. There was somebody here talking about bypassing the initial login screen... I don't know about that but give it all a try.
syrusfrost said:
I would recommend finding a friend with tmo. Get the phone unlocked by calling cust service and getting the unlock code from their phone, get logged in and from that point you can adjust the APNs. There was somebody here talking about bypassing the initial login screen... I don't know about that but give it all a try.
Click to expand...
Click to collapse
Thank you. But I heard that we need 90 days of service to get the unlock code for G1. Is that true ? Also the G1 should be under my friends account to get the unlock code.
rameshb_v said:
Thank you. But I heard that we need 90 days of service to get the unlock code for G1. Is that true ? Also the G1 should be under my friends account to get the unlock code.
Click to expand...
Click to collapse
Naa all they ask for is an IMEI. A customer in good standing can get an unlock code every 90 days. Has your friend (hypothetical at this point) received an unlock code for any phone in the past 90 days?
Try it, have your friend call and say that he bought a G1 full price from the store because the rep said if he did they would provide an unlock code and then he could use it when he went to Germany next week.
On a side note, the G1's ARE actually locked? I had heard from the rumor mill that they shipped unlocked.
syrusfrost said:
Naa all they ask for is an IMEI. A customer in good standing can get an unlock code every 90 days. Has your friend (hypothetical at this point) received an unlock code for any phone in the past 90 days?
Try it, have your friend call and say that he bought a G1 full price from the store because the rep said if he did they would provide an unlock code and then he could use it when he went to Germany next week.
On a side note, the G1's ARE actually locked? I had heard from the rumor mill that they shipped unlocked.
Click to expand...
Click to collapse
From what I was told at the store and confirmed by Tmobile CC, There are no G1's being sold at full price right now. You have to buy it with a new contract or upgrade. Meaning they aren't going to let you unlock these until they start selling them with no contract... or after 90 days from the 22nd.
The story from T-Mobile, and my current wait for a SIM unlock code.
neoobs said:
From what I was told at the store and confirmed by Tmobile CC, There are no G1's being sold at full price right now. You have to buy it with a new contract or upgrade. Meaning they aren't going to let you unlock these until they start selling them with no contract... or after 90 days from the 22nd.
Click to expand...
Click to collapse
Those statements seem to be incorrect.
I am an ATT user.
I have been told that there are officially two scenarios for acquiring a SIM unlock code for a T-mobile device:
1. A device is purchased full price by a non customer, and T-Mobile requires (at least in the case of the G1) the outsider to FAX an image of the proof of ownership or receipt from the store. The SLA for delivering the SIM unlock code is one week.
2. A device is purchased full price by a customer in good standing for the past 90 days, and the customer can expect delivery the SIM unlock code within 24 hours.
I am an ATT user and purchased a G1 yesterday at the 3rd Street store in San Francisco and was offered no resistance by the SRs at that (particularly well-stocked) store.
I arranged to share the device with a friend who uses T-Mobile, and together we completed a call-in request to T-Mobile support at 1-877-453-1304 to obtain by e-mail a SIM unlock code for the device to go along with the IMEI number beneath the G1's battery.
The SR on the telephone said that it would take "up to" 24 hours to complete the current request. I have in the past acquired such a SIM unlock code for a T-Mobile device, and received the appropriate e-mail message within four hours of completing the request.
I'm still waiting for the SIM unlock code and haven't received the e-mail message in the past 15 hours, but hope springs eternal.
Also, note that pre-paid customers seem to have *no* Unlock privileges as far as T-Mobile is concerned. I stepped through the process with a friend who buys minutes as she goes, and we were bounced several times between the regular service representatives and the prepaid SRs, getting language barrier, slow comprehension and shallow knowledge from these professionals on every front. They were nice about things, though.
Yes it works on AT&T after unlocking
rameshb_v said:
I am aware that 3G does not work on AT&T, but for the GSM to work, we need the Unlock Code and also change the APN to cingular APN to enter the google account username and password. Has any one able to use it with AT&T ? I bought the phone on ebay but now its sitting in home doing nothing.
Click to expand...
Click to collapse
Hi, I did the same. I bought the phone from ebay and then got the unlock code from ebay. We just have to change the APN settings and everything is working fine (of course except 3G). Usually getting the unlock code takes a day or two.
Alternately, if you want feel the phone, buy a T-Mobile SIM card for $10-$20 bucks and everything works fine. At least phone will get activated.
A reported shortcut that obviates the need to get a SIM unlock code.
I just saw Matt Buchanan post this on Gizmodo: http://gizmodo.com/5068242/use-the-t+mobile-g1-without-activating-itl
"If you don't wanna spring for the two-year contract or wait out the 90 days 'til T-Mobile will unlock the G1 for you, getting it going without actually activating it is remarkably easy. Just snag an active T-Mobile SIM card from a friend (or foe), pop it in to get through the setup process, and after enabling Wi-Fi, you can drop it like it's hot. 'Course, it won't make any phone calls, but that's not why you wanted a G1 anyway, right?"
g1 at&t apn settings
hi im using a G1 on at&t my settings are as follows
apn:wap.cingular
proxy blank
port blank
username:wap.cingulargps.com
password:CINGULAR1 must be in caps
server blank
mmsc:mmsc.cingular.com
mms proxy: blank
mms port:80
mcc:310
mnc:41
apn type blank
everything seems to work except mms
if anyone has any info on mms settings please let me know
thanks
Just spoke with a T-Mo rep. For ME, I have to wait until the end of the 14 days buyer's remorse period to get my unlock code, it is provided within 24 hours of the request being made.
Upgrade status does not affect unlock codes, I was right with what I said before. You can request an unlock code every 90 days if your account is in good standing. After the 14 days buyer's remorse period has expired you may request an unlock code.
@rameshb_v Find a friend and have him/her do as I said above, tell the rep on the phone that the phone was purchased full price. In the past I had heard it rumored that sometimes they request proof of purchase, I don't know about it. I am unlocking mine at the end of the 14 day period. If your friend cant get it done for some reason you can have anyone on this forum that is willing call in with your IMEI and have "their" phone unlocked after the 14 day remorse period.
I got my unlock code yesterday...
Yos025 said:
I got my unlock code yesterday...
Click to expand...
Click to collapse
Ah! Did you get it from a rep? If so what strategy did you use? I got blackballed with the 14 day thing.
I've been a Tmo customer since 1999(VoiceStream). I told him I wanted to get my unlock code. He requested it from HTC like they usually do. Then I got my email 2 days later. It is usually 24 hours this one took a little longer. That was all...
It was all via T-Mobile representative...
Does anyone have the unlock code or a way to hack the G1????
i got my unlock code the same day i got the phone... and i've only been a tmobile customer for (as of today) 3 days now.
military perks
MMS problems? APN Settings also
whenever i receive a picture message from someone...there is a download button on the right side..whenver i press it i get an error telling me it could not download the message.
checked tmobiles support forums..nothing there for a solution..
any ideas?
check auto-retrieve box in mms settings.
that is checked already..i can send a message to myself..but incoming messages dont work. i was able to get them on my free POS nokia haha
ricky05 said:
that is checked already..i can send a message to myself..but incoming messages dont work. i was able to get them on my free POS nokia haha
Click to expand...
Click to collapse
I noticed after the update it started giving me a download option... I am wondering if this has to do with the network issues. Everytime I download it seems to download just fine... Do you think maybe whatever they sent you isn't compatible yet?
possibly..i applied the update..incoming mms wasnt letting me download before then either..
i have tested something else too..seems i can get mms from other tmobile users...just not from outside networks...weirddd

Recommendations for sim-unlock

Hi there,
I did some searching a few days ago on here, and saw some people saying they had success with HTCGate for unlocking.
So I paid my money and gave them my IMEI and waited... and waited... and ... still waiting, not a peep from them, fired off an email yesterday but no reply.
My HD2 is currently locked to O2 UK, and i'm moving my SIM over to vodafone this week so really need to find somewhere *reliable* online who can unlock it quickly?
Any recommendations from people who've actually had it done?
Many thanks
I used www.unlockitnow.com to unlock my HD2. I was on T-Mobile.
Unlocked code delivered successfully in less than 8 hours.
ccristal
Thanks Ccristal,
Have no ordered one with them, and hopefully will have more luck than the awful service at htcgate.
Where did you buy your HD2 from? If you got it from O2 directly, request an unlocking code from them. It'll take up to 28 days, but is free.
Got my code overnight from www.unlockitnow.com much better than the jokers at htcgate, thanks Ccristal
_Belial said:
Hi there,
I did some searching a few days ago on here, and saw some people saying they had success with HTCGate for unlocking.
So I paid my money and gave them my IMEI and waited... and waited... and ... still waiting, not a peep from them, fired off an email yesterday but no reply.
My HD2 is currently locked to O2 UK, and i'm moving my SIM over to vodafone this week so really need to find somewhere *reliable* online who can unlock it quickly?
Any recommendations from people who've actually had it done?
Many thanks
Click to expand...
Click to collapse
he do the same thing with me in don't have my money back
I went through paypal, put a claim in and they paid me back in a few days, give that a go.
Unlocking Touch pro 2
Hello I am trying to get my sprint TP2 to work on all US GSM services such as T-Mobile and ATT can anyone help me?
Erm, see above ^^ !?
Hi, I used HTCGATE.COM last night, paid at 6pm and was unlocked by 7pm.
The e-mails from them went into my hotmail junk-mail folder - maybe you want to check there? Hope it works out for you either way.
Over the last six weeks or so I have seen a lot of posts suggesting contacting O2 to get the HD2 'SIM unlocked' for free.
I was just wondering if anyone has actually received a code back from O2?
I applied via the online form on O2's website about six weeks ago and am still waiting for a code!
About a week ago I wrote to them asking why I haven't received my code yet (inluding the reference number I received back from them originally).
After about 3 days, they wrote back asking me for additional information (which I had already provided in the online form). I gave them this information and was told that they would submit my request to their Support Team IF I sent them another email requesting them to do it. But that it could take up to 28 days (ie ANOTHER 28 days!) for me to receive my code.
It looks to me as if O2 have no real intention of providing this code are are counting on the fact that most people will give up eventually...
Of course, if other members have received unlock codes back from O2, it could just be that I have been 'unlucky'. Hence my request for others to report back their experiences...
http://forum.xda-developers.com/showthread.php?t=588604
In particular, pay attention to (my) post #133
kai_ said:
http://forum.xda-developers.com/showthread.php?t=588604
In particular, pay attention to (my) post #133
Click to expand...
Click to collapse
Thanks for that, Kai.
I have had the O2 SIM in my HD2 the whole time, so that's not the problem.
However, having read some of the posts on that thread, it struck me that I was never asked to provide my IMEI number!
They don't request it on the 'unlock form' and I'm pretty sure they didn't ask for it when I spoke to the guy on the phone about it.
I'm going to phone them tomorrow to chase them. No doubt they will tell me now that is the reason they could not provide a code!
Are you sure? If I remember correctly, you cannot submit the unlock request form without providing an IMEI number? (It's because of the issue that the HD2 supplies you with a 17 digit IMEI number when you type in *#06# - but the web form will only allow you to enter 15 digitis for the IMEI).
Are you sure you went to the correct place to request your unlock code? It can be found here:
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
johnkst said:
Over the last six weeks or so I have seen a lot of posts suggesting contacting O2 to get the HD2 'SIM unlocked' for free.
I was just wondering if anyone has actually received a code back from O2?
I applied via the online form on O2's website about six weeks ago and am still waiting for a code!
About a week ago I wrote to them asking why I haven't received my code yet (inluding the reference number I received back from them originally).
After about 3 days, they wrote back asking me for additional information (which I had already provided in the online form). I gave them this information and was told that they would submit my request to their Support Team IF I sent them another email requesting them to do it. But that it could take up to 28 days (ie ANOTHER 28 days!) for me to receive my code.
It looks to me as if O2 have no real intention of providing this code are are counting on the fact that most people will give up eventually...
Of course, if other members have received unlock codes back from O2, it could just be that I have been 'unlucky'. Hence my request for others to report back their experiences...
Click to expand...
Click to collapse
I had my iPhone unlocked by them using that unlock request form. It took about 2 weeks before I got an SMS confirming it had been unlocked. The O2 SIM was in the phone the whole time.
kai_ said:
Are you sure? If I remember correctly, you cannot submit the unlock request form without providing an IMEI number? (It's because of the issue that the HD2 supplies you with a 17 digit IMEI number when you type in *#06# - but the web form will only allow you to enter 15 digitis for the IMEI).
Are you sure you went to the correct place to request your unlock code? It can be found here:
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
Click to expand...
Click to collapse
That's definitely the form I used, Kai.
However, I'm not completely sure that I didn't provide the IMEI number. I just don't remember being asked to provide it. It WAS 6 weeks ago after all!
As you can see, it is not requested on the first page of the form, but maybe there was a 2nd page...
Anyway, I'll give them a ring tomorrow and see what excuses they have to make.
I really just wanted to see if it was only me or whether everyone was having the same experience. So "Thank you" to everyone who has replied to say that it worked for them (Well, to you and _Belial, anyway...!)
Satayu Basu - htcgate.com Take care. I payed, I received one code but not working (Invalid unlock code). I am trying to contact them but no answer. So I've lost my 20$ and my vodafone Romania Leo is still locked
O2 dragging their feet on SIM unlock for HD2???
Update 18 Jan...
1. Phoned O2 Customer Service... waited in queue... spoke to agent - was told that system was down, please call back later!
2. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... was asked to wait while agent checked notes - agent cut me off!
3. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... agent cut me off as soon as I mentioned the word "unlatching" (O2's word for SIM unlocking)!
4. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... agent had never heard of 'unlatching'!... talked agent through the whole process... the best the agent could offer was to fill out another request form and advise me that it could take 'up to 28 days' before I receive my code!
It's a good job that a) I don't desperately need my phone unlocked and b) I know that sooner or later it will be available on this forum...
be patient. i received my unlock code off o2 eventually. was more than 28 days but i now have an unlocked HD2 which didn't cost a penny to do. as is mentioned make sure you edit and get the imei right. also it is emailed rather than text to you so make sure you get that right and don't stick a fake one down.
Thanks for that, Optiknerv.
It's interesting that you say you received your code via email as elsewhere I have heard it comes via SMS.
I did fill in my genuine email address on the form and I received a confirmation email to that address afterwards. However, what is interesting is that the third agent I spoke to quoted some email address I've never heard of ([email protected]) as the email address stored on the 'system'. This appears to be some internally generated address from O2 as the xxxxxxxxx is my name followed by about 6 digits! I haven'y got a clue as to how to access this account as it has nothing to do with my 'My O2' account!
I asked him to update my account with my correct address, just in case...

CID unlock,/SIM Unlock for HD2 TMOUS?

I have read in another thread that the HD2 doesn't need a CID unlock like my Topaz did for SIM unlock. The HSPL would do this for HD2!
Well first thing I would like to know is: Is this true?
Second thing is: If this is true, it is also true for T-Mobile US HD2?
Thanks.
Santroph.
Hi. What I do know is that you can get the sim unlock code from T-mobile. I just called them yesterday and asked for a unlock code. They said emailing me the code in 24 hrs. Hopefully they will do.
Is anyone besides me just a little annoyed at the people who say "I just talked to T-Mobile and I should have my code in 24hrs" but not one post actually saying they received their code and their phone is unlocked?
Why even bother posting?
I've been with T-Mobile for years, and they have provided an unlock code for me a number of times. You just have to request one. It used to be that you'd need to have been with them for 90 days, now it's 14 days after you've bought the device or signed a new contract.
Here is the email I got from Tmobile..
T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXXXX
IMEI: 3XXXXXXXXXXX
Thank you for taking the time to contact T-Mobile. We have forwarded your request to the manufacturer. These requests normally take 24-48 hours, but may sometimes take longer based on circumstances that are not under our control. Please allow 14 days before submitting a duplicate request. If no response has been received after 14 days, please submit a new request.
NOTE: Since T-Mobile is requesting an unlock code from the manufacturer we cannot guarantee the response time or that a unlock code will be provided.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
excuse me for being noob, but what do we do with the code after recieveing it?
are we supposed to plug it in somewhere?
wdasilva said:
T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXXXX
IMEI: 3XXXXXXXXXXX
[snip]
Sim Unlock Department
T-Mobile USA, Inc.
Click to expand...
Click to collapse
Wtf, I called in my request March 25th, and I didn't even get a confirmation email. I called them two times in between, and was told first time wait 24 hours, 2nd time wait 78 hours. I've been on pre-paid sim for over 2 months now too.
my friend still hasnt got his code from T-Mobile..he is getting pissed...i can use my hd2 with all its glory but hes limited to wifi..and let me add it was hell trying to get these phones ugh...but it was so worth the highspeed drives to 2 different towns outside of Houston, Tx..man so worth it lols
I've had three phones unlocked by tmobile. just call them and tell them you're going abroad and you need you phone unlocked. i do not think they will unlock it soon as you get it. the email said you have to have been on the tmobile plan for at least 90 days before requesting unlock code. make sure you verify 3 times your IMEiwith the operators because I've had them get it wrong a few times. its frustrating and delays you getting your code. if all goes well, you get it in bout 24 hours.
I did request and RECEIVED unlock code from TMobile for about 10 times w/o much problem. Those code DO work and you dont need to reenter them after soft/hard reset.
They DO check that you are with them for 90 days. In fact you can request 1 unlock code every 90 days. Just call and tell that you are going overseas and need your phone to be unlocked. They will try to offer you those terrible "international" deals. Deny them, nothing beats local SIM
As been said - verify IMEI code and your phone model several times with TMO Rep, because couple times they DID send me wrong codes.
They send you email with unlock code and ALSO unlock INSTRUCTIONS specific for your phone.
bogdatov said:
I did request and RECEIVED unlock code from TMobile for about 10 times w/o much problem. Those code DO work and you dont need to reenter them after soft/hard reset.
They DO check that you are with them for 90 days. In fact you can request 1 unlock code every 90 days. Just call and tell that you are going overseas and need your phone to be unlocked. They will try to offer you those terrible "international" deals. Deny them, nothing beats local SIM
As been said - verify IMEI code and your phone model several times with TMO Rep, because couple times they DID send me wrong codes.
They send you email with unlock code and ALSO unlock INSTRUCTIONS specific for your phone.
Click to expand...
Click to collapse
If you've purchased outright and are a current pre/postpaid customer, there's not waiting period, as listed on their policy.
Thanks for all the replies guys.
My problem is a little different. I'm intending to buy a HD2 from T-mobile while in US this April, BUT I'm from Brazil and I do not intend to have a plan with T-Mobile US. I would like to have my HD2 unlocked so I could use it in Brazil, if TMOUS can't do it or won't do it because I won't have a plan with them, how can I do it? Does anyone know a unlock store in Miami ou Orlando?
I'm not willing to do it from internet sites, I really don't trust them to give my IMEI.
Thanks.
Santroph.
santroph said:
Thanks for all the replies guys.
My problem is a little different. I'm intending to buy a HD2 from T-mobile while in US this April, BUT I'm from Brazil and I do not intend to have a plan with T-Mobile US. I would like to have my HD2 unlocked so I could use it in Brazil, if TMOUS can't do it or won't do it because I won't have a plan with them, how can I do it? Does anyone know a unlock store in Miami ou Orlando?
I'm not willing to do it from internet sites, I really don't trust them to give my IMEI.
Thanks.
Santroph.
Click to expand...
Click to collapse
pay the phone right out and call tmobile and tell them u r going out of the country and need it unlocked make sure u tell them u pay for the phone in full and get a month to month contact that way u can cancel it when u get the phone unlocked.
* bangs head on desk *
Hey guys just an update, I got this email today trying the unlock code and it worked.... I am now using my HTC HD2 on the Bell network in canada
T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXXX
IMEI: XXXXXXXXXX
Unlock Code: XXXXXX
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your HTC device.
1. Insert the foreign SIM card
2. Power on the device and the display should read "Please input unlock code"
3. Enter the unlock code and the device should display "Phone is unlocked."
4. Allow the phone to scan the network (or manually click on the antenna icon to do this)
It is very important that the instructions and SIM unlock code are entered correctly as listed. If you receive an error message while performing the instructions do not make any further attempts to unlock the handset. Please be aware that if an excessive amount of incorrect attempts are made, the phone will be permanently locked. You will need to verify the IMEI by pressing *#06# and contact Customer Care for support.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
I'm surprised TMo doesn't just give you the unlock code on your account page.. AT&T does that now, when you sign into your account online.
Hrm.
edgie168 said:
I'm surprised TMo doesn't just give you the unlock code on your account page.. AT&T does that now, when you sign into your account online.
Hrm.
Click to expand...
Click to collapse
I don't have an account with Tmo... I bought the phne outright, faxed them the reciept and recieved the code 48 hours later via email
I thought I might have to wait for the 14 day buyers remorse period but that was not the case.
I guess it helped that I told them I live in Canada and could not go back to the USA to return the phone anyways
ljwnow said:
Hi. What I do know is that you can get the sim unlock code from T-mobile. I just called them yesterday and asked for a unlock code. They said emailing me the code in 24 hrs. Hopefully they will do.
Click to expand...
Click to collapse
did you get it yet ???
I paid for my phone in full from a T-Mobile dealer. I have ATT and I told their phone rep this when I called TMo. They painlessly provided me with the unlock code after I faxed a copy of my receipt of purchase. The code works perfectly fine and the phone connected to ATT immediately.
No problems whatsoever.
wdasilva said:
Hey guys just an update, I got this email today trying the unlock code and it worked.... I am now using my HTC HD2 on the Bell network in canada
T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXXX
IMEI: XXXXXXXXXX
Unlock Code: XXXXXX
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your HTC device.
1. Insert the foreign SIM card
2. Power on the device and the display should read "Please input unlock code"
3. Enter the unlock code and the device should display "Phone is unlocked."
4. Allow the phone to scan the network (or manually click on the antenna icon to do this)
It is very important that the instructions and SIM unlock code are entered correctly as listed. If you receive an error message while performing the instructions do not make any further attempts to unlock the handset. Please be aware that if an excessive amount of incorrect attempts are made, the phone will be permanently locked. You will need to verify the IMEI by pressing *#06# and contact Customer Care for support.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
Click to expand...
Click to collapse
My heart has just broke, The HTC HD2 will NOT work on Bell Mobility Network, if you want this phone is Canada you must have a Rogers Card. I put it my friends Rogers Sim card and it worked, my Bell Sim does not.
My loss will be some other Canadian's gain.... I will be selling it (tear)

T-mobile is a bit odd...

So I bought my HD2 2 weeks after they came out. Shortly after I tried buying an unlock code for my phone because t-mobiles service in my area is kind of come and go. Unfortunatly I have one of the 35777 Phones so after 4 attempts with 4 different sites failing at getting a code, I tried emailing tmobile to see if they would give me a code as they already told me they dont have service in my area. They told me to fax them a copy of my invoice proving I paid full price for the thing, so I did. About a week later they got back to me and said that due to the fact that I bought it from a site that was not one of their approved retailers I couldnt get an unlock code. So about a week and a half ago I went to a tmobile store and got the darn thing setup anyways. I get some service in this area, just not much. Now about 3 days ago, I get an email from t-mobile that looks like this:
T-Mobile Sim Unlock Request
Sim Unlock Reference: *******
IMEI: 35777*********
Unlock Code: ********
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your HTC device.
1. Insert the foreign SIM card
2. Power on the device and the display should read "Please input unlock code"
3. Enter the unlock code and the device should display "Phone is unlocked."
4. Allow the phone to scan the network (or manually click on the antenna icon to do this)
It is very important that the instructions and SIM unlock code are entered correctly as listed. If you receive an error message while performing the instructions do not make any further attempts to unlock the handset. Please be aware that if an excessive amount of incorrect attempts are made, the phone will be permanently locked. You will need to verify the IMEI by pressing *#06# and contact Customer Care for support.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
I kind of find this a bit odd. They tell me I cant get the number, then about a month later they randomly mail it to me anyway.
sounds kind of odd... have you always had tmobile or did you just sign up to purchase the hd2?
Neither, I had at&t before, Wanted to buy it and unlock it to use with at&t but in the process realized at&t's service is a bit of a ripoff. Atleast it is with standard plans. Wanted to try and use my hd2 with a gophone card but it doesnt seem to want to work.

UK ACTIVATION by phone help

Just telephoned the UK microsoft for activation, tel 0844 800 2400
Any they told me that they can't issue an activation code, I would have to call the phone provider.
What do I do now ?
THUDUK said:
Just telephoned the UK microsoft for activation, tel 0844 800 2400
Any they told me that they can't issue an activation code, I would have to call the phone provider.
What do I do now ?
Click to expand...
Click to collapse
I activated mine via that number fine couple of days ago. Try a few times, yo may get a operator that will do it.
If they keep saying that, its likely that they have changed policy so that you have to contact HTC directly, If that's the case you are **** out of luck and will not be able to activate your phone.
Just tried again, spoke to another operator and they have been told not to give out any more activation codes, I have to contact my phone provider o2...
So I guess that's me dropping windows phone, shall go back to android, bloomin ridiculous
You could always try the Zune help line they do activations aswell had to speak to them the other day about my HD7 but they did take my IMEI number. Maybe worth a shot?
+44 (20) 3450-5855
Just tried the UK microsoft line again, now I have tried 5 times with five different people, THEY ARE NO LONGER SUPPLYING ACTIVATION CODES
Also tried the Zune, blimey they take a long time to get through, anyway, they are not allowed to give out activation codes
SO PLEASE developers, what are the options here ?
This is really annoying as I actually rather like windows phone amazingly
ive tried twice with two different names and makes of phones to two different people and they told me to phone the handset maker for the activation code.
The bad thing is theres a few people who got a code the other day but have gone back to android so there codes are not being used. PM me if thats you!
How can you use someone else's code ?
IF YOU CAN PLEASE SEND ME ONE IF YOU DONT LIKE WP7
it would be good to know what HTC actually say in regards to activation codes as i thought its would be a Microsoft thing.
The whole activation code system imo is absolutely pathetic. Its locking your phone down just like the iPhone does.....
Samdeath said:
The whole activation code system imo is absolutely pathetic. Its locking your phone down just like the iPhone does.....
Click to expand...
Click to collapse
This is kind of the point! Each WP7 'authentic' device has a certificate on it to make it 'authentic', if a device is not manufactured with WP7 on it as standard or is distributed by an OEM before the certs are registered with MS then there is no certificate for it....which is why it asks for activation...quite simple really.
I got my code this morning from the US activations number. A very friendly girl called Rachael took my name, Windows Live ID my *FAKE* IMEI number, mobile number, postcode and country details and 15 mins later I had a code.
In my case the code only works if you do the registry changing prior to activation but have had no issued at all so far and am quite liking the new lease of life my HD2 has now, will be great to dual boot with Android.
i got mine through persistence, it makes this phone way better!
steel69 said:
i got mine through persistence, it makes this phone way better!
Click to expand...
Click to collapse
Who did you phone, what number...what do you ask for, what option do you choose when on the phone menu ????
I phoned this morning and got through straight away and the guy gave me an activation code straight away (I quoted this if it helps http://support.microsoft.com/kb/2431699)
The number I used 0844 800 2400 and selected option 2 then option 7.
THUDUK said:
Just telephoned the UK microsoft for activation, tel 0844 800 2400
Any they told me that they can't issue an activation code, I would have to call the phone provider.
What do I do now ?
Click to expand...
Click to collapse
I phoned Microsoft this morning (17th) and the person said right away to contact my service provider because there not giving out codes, phones back at 11:00am another took my name, email address and mobile number, minutes later he said to contact service provider, I phoned o2 and they said they know nothing of this, he even checked the web for me and said he had no idea other than to call Microsoft, so I phoned them back at 11:30 and person took name, email and phone number, asked if it was the hd7 and I said yes, minutes later a got a activation code, I put it in using cap locks and didn't work so tried lowercase and it worked fine, don't listen to Microsoft if they say no or tell you to phone HTC or your service provider, there talking crap
Hope this helps all Uk users
I just told them that ive tried speaking to htc and o2 and they were saying it was down to microsoft so the guy on the phone said ok and gave it me via an email.
you can get codes by phone and Email
This morning i thought that there was no chance of getting my HD2/7 working with Live but I emailed asking a for an activation code via Microsoft support any way
I didn't think this would happen so I followed BrannanD's instructions and called MS quoting the support webpage etc
The operator asked for phone no and an email address and then told me my activation code and it is all working fine.
As soon as my phone had activated and had installed its hotmail app, I received an email reply from MS for the activation code i asked for online this morning.
Try everything IT WILL WORK!!
BrannanD said:
I phoned this morning and got through straight away and the guy gave me an activation code straight away (I quoted this if it helps kb/2431699
The number I used 0844 800 2400 and selected option 2 then option 7.
Click to expand...
Click to collapse
hermesbrick said:
As soon as my phone had activated and had installed its hotmail app, I received an email reply from MS for the activation code i asked for online this morning
Click to expand...
Click to collapse
Hi what was the URL / email address you used?
WOOOOOOOOOO HOOOOOOOO, after my lucky number 7 attempt, I got a bit shirty and said, I have been back and forth from HTC to o2 back you...
Now my phone is activated, let the good times roll, thanks for your help people
Yes it pays to keep on at them! Lucky enough I have not had any problems with the UK, and Just got my second set emailed too.
Russ
I have actually rang up Microsoft now 5 times and got my activation code from the first call with no problems at all. Trouble is when I enter the activation code it comes back with this message:
Problems with server
We are really sorry, but we've run into a problem, and we are not sure what caused it. This might be a tempory issue that will be fixed if you try again later, but if you keep seeing this error and want to call support, here's an error code that ight help them figure out the problem: error code 0xFFFFFFEC.
I figured I would give Microsoft another call and now they are saying there is a problem with my phone and to contact HTC.
I called on this mobile friendly number which I got from www.saynoto0870.com, 01954 713950.

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