Just telephoned the UK microsoft for activation, tel 0844 800 2400
Any they told me that they can't issue an activation code, I would have to call the phone provider.
What do I do now ?
THUDUK said:
Just telephoned the UK microsoft for activation, tel 0844 800 2400
Any they told me that they can't issue an activation code, I would have to call the phone provider.
What do I do now ?
Click to expand...
Click to collapse
I activated mine via that number fine couple of days ago. Try a few times, yo may get a operator that will do it.
If they keep saying that, its likely that they have changed policy so that you have to contact HTC directly, If that's the case you are **** out of luck and will not be able to activate your phone.
Just tried again, spoke to another operator and they have been told not to give out any more activation codes, I have to contact my phone provider o2...
So I guess that's me dropping windows phone, shall go back to android, bloomin ridiculous
You could always try the Zune help line they do activations aswell had to speak to them the other day about my HD7 but they did take my IMEI number. Maybe worth a shot?
+44 (20) 3450-5855
Just tried the UK microsoft line again, now I have tried 5 times with five different people, THEY ARE NO LONGER SUPPLYING ACTIVATION CODES
Also tried the Zune, blimey they take a long time to get through, anyway, they are not allowed to give out activation codes
SO PLEASE developers, what are the options here ?
This is really annoying as I actually rather like windows phone amazingly
ive tried twice with two different names and makes of phones to two different people and they told me to phone the handset maker for the activation code.
The bad thing is theres a few people who got a code the other day but have gone back to android so there codes are not being used. PM me if thats you!
How can you use someone else's code ?
IF YOU CAN PLEASE SEND ME ONE IF YOU DONT LIKE WP7
it would be good to know what HTC actually say in regards to activation codes as i thought its would be a Microsoft thing.
The whole activation code system imo is absolutely pathetic. Its locking your phone down just like the iPhone does.....
Samdeath said:
The whole activation code system imo is absolutely pathetic. Its locking your phone down just like the iPhone does.....
Click to expand...
Click to collapse
This is kind of the point! Each WP7 'authentic' device has a certificate on it to make it 'authentic', if a device is not manufactured with WP7 on it as standard or is distributed by an OEM before the certs are registered with MS then there is no certificate for it....which is why it asks for activation...quite simple really.
I got my code this morning from the US activations number. A very friendly girl called Rachael took my name, Windows Live ID my *FAKE* IMEI number, mobile number, postcode and country details and 15 mins later I had a code.
In my case the code only works if you do the registry changing prior to activation but have had no issued at all so far and am quite liking the new lease of life my HD2 has now, will be great to dual boot with Android.
i got mine through persistence, it makes this phone way better!
steel69 said:
i got mine through persistence, it makes this phone way better!
Click to expand...
Click to collapse
Who did you phone, what number...what do you ask for, what option do you choose when on the phone menu ????
I phoned this morning and got through straight away and the guy gave me an activation code straight away (I quoted this if it helps http://support.microsoft.com/kb/2431699)
The number I used 0844 800 2400 and selected option 2 then option 7.
THUDUK said:
Just telephoned the UK microsoft for activation, tel 0844 800 2400
Any they told me that they can't issue an activation code, I would have to call the phone provider.
What do I do now ?
Click to expand...
Click to collapse
I phoned Microsoft this morning (17th) and the person said right away to contact my service provider because there not giving out codes, phones back at 11:00am another took my name, email address and mobile number, minutes later he said to contact service provider, I phoned o2 and they said they know nothing of this, he even checked the web for me and said he had no idea other than to call Microsoft, so I phoned them back at 11:30 and person took name, email and phone number, asked if it was the hd7 and I said yes, minutes later a got a activation code, I put it in using cap locks and didn't work so tried lowercase and it worked fine, don't listen to Microsoft if they say no or tell you to phone HTC or your service provider, there talking crap
Hope this helps all Uk users
I just told them that ive tried speaking to htc and o2 and they were saying it was down to microsoft so the guy on the phone said ok and gave it me via an email.
you can get codes by phone and Email
This morning i thought that there was no chance of getting my HD2/7 working with Live but I emailed asking a for an activation code via Microsoft support any way
I didn't think this would happen so I followed BrannanD's instructions and called MS quoting the support webpage etc
The operator asked for phone no and an email address and then told me my activation code and it is all working fine.
As soon as my phone had activated and had installed its hotmail app, I received an email reply from MS for the activation code i asked for online this morning.
Try everything IT WILL WORK!!
BrannanD said:
I phoned this morning and got through straight away and the guy gave me an activation code straight away (I quoted this if it helps kb/2431699
The number I used 0844 800 2400 and selected option 2 then option 7.
Click to expand...
Click to collapse
hermesbrick said:
As soon as my phone had activated and had installed its hotmail app, I received an email reply from MS for the activation code i asked for online this morning
Click to expand...
Click to collapse
Hi what was the URL / email address you used?
WOOOOOOOOOO HOOOOOOOO, after my lucky number 7 attempt, I got a bit shirty and said, I have been back and forth from HTC to o2 back you...
Now my phone is activated, let the good times roll, thanks for your help people
Yes it pays to keep on at them! Lucky enough I have not had any problems with the UK, and Just got my second set emailed too.
Russ
I have actually rang up Microsoft now 5 times and got my activation code from the first call with no problems at all. Trouble is when I enter the activation code it comes back with this message:
Problems with server
We are really sorry, but we've run into a problem, and we are not sure what caused it. This might be a tempory issue that will be fixed if you try again later, but if you keep seeing this error and want to call support, here's an error code that ight help them figure out the problem: error code 0xFFFFFFEC.
I figured I would give Microsoft another call and now they are saying there is a problem with my phone and to contact HTC.
I called on this mobile friendly number which I got from www.saynoto0870.com, 01954 713950.
Related
How?
Please, xda-developers, please, we need to unlock our XDA II ; 'til that I just can use it as a PDA
Thank's a lot, guys, if you have time ...
o2 charged me £15 for the unlock code...got it within 48 hours
Hi,
What number at O2 did you call to unlock the phone and what excuse did you you use?
Thanks,
K
just plain customer services from my handset ..and just asked for it to be unlocked..i just said that i wanted to use a foreign sim card when abroad
xda 2 Unlock code, i have one
I have an unlock code for XDA 2, please e-mail me and I can send it to someone to see if it works. Completeley free as I don't know if it will work. :?
Unlock codes will be unique to each Xda II IMEI.
So, I very much doubt your code will work in any Xda.
I'd imagine the Xda II will be much harder to unlock than Xda I
Xda 2 Unlock
You are more than welcome to try if you wish.
No master code? Ah well, such is life.
XDA II unlock
phonefreak said:
just plain customer services from my handset ..and just asked for it to be unlocked..i just said that i wanted to use a foreign sim card when abroad
Click to expand...
Click to collapse
Can you also use other UK SIMs, e.g., Vodaphone?
Could you also send the telephone number you called?
Many thanks
Unlock codes
O2 customer services are so inconsistent keep phoning everyone. I phoned three times first time I was told it could not be done, second time the woman said she would put the request in for me and it would cost me £15.00 and that she would phone me back. As she didn't phone back I phoned the next day to complain and got passed to a supervisor who told me that O2 were no longer issuing codes for the XDA II as they wanted it to be for O2 only and that this had come from the board of directors!! He add though, that if I paid my contract out which he said would be £400.00 plus the £15.00 they would consider it. I am on pay as you go so I could not do this and wouldn't anyway. I accepted this and thought I would wait for the developers here to sort it out, within 5 minutes of me putting the phone down the lady I spoke to the day before from O2 rang back and said " I have the code I requested yesterday would you like it?" Naturally I said yes, She then gave it to me asked me if she could help me with anything else, which I replied no, and she put the phone down. The best part about this is that she forgot to charge me £15.00 for the code, She hasn't taken it from my C/Card or my payg balance, BONUS!!!!! 8)
So everyone, Just Keep trying O2 Customer Services on 08702410202 and press Zero until you go through to a Human Being.
unlockin the xda 2 drama's!!
Im so sad!
jus been on phone to o2 so many times today but they jus wont unlock it!
even after saying that its against offtel regs they said its their own make so they dont hav to unlock it....
so if any1 knos of a independant shop who will help or of any1 who has a code - plz help me!!
thanks
You won't believe this!!
My Brother got an XDA II which he gave to me to get unlocked, I had no luck with normal O2 customer services. However, his contract is a corporate contract, So I used his details and after hanging around on the phone for about an hour I went through to a personal Corporate advisor who will now be e-mailing me the code in two or three days. It was so easy!!!! no questions asked. They said they would charge the acount, which is fine by me!!
The moral to this story is - if you know anyone who has a corperate acount with O2, ask them very nicely if you can use their details.
You will need - The mobile number, The company name, The company address, the O2 contact person (if possible, if not just say you don't know), The name of your mate and the IMEI number also the e-mail address of your mate with company.
Good Luck and keep trying!!
Maybe at some point we can provide some help
No promises, but we do not have locked devices ourselves. So if you could go to http://xda-developers.com/forum/viewtopic.php?t=4095 with your locked device and send me some info...
Thanks,
Thanks a lot xda-devs , we are crossing fingers !!!
I went to the thread to see if I can help, but it appears to be chinese to me ... I have not Linux, but if I can help in any way, let me know by PM... :wink:
any news yet...
hi..noob here...
this seems a hot topic... are we any nearer to unlocking the XDAII...
must be someone, somewhere...
hopefully...
maxd
Hi,
I've worked on unlocking software before.. Is there any info on exactly how the locking in this phone works? I was quite surprised to see AT commands can do it. Have they left some high level unlocking commands or are you accessing the flash/eeprom through those commands?
If the former i guess there is a checksum or some kinda signing algo? or is it even eaiser than that hehe
If the later, i guess you need to map the rom and eeprom before you can do it.
And erm.. couldnt we just upload the rom from a iMate Phone Edition (from Carrier Devices), which is the unlocked version of the XDA II (O2 rebadged it for their network)
Toxic.
Hmm having thought about that, the rom probably checks weather a lock is present. The only way that would work is if the iMate doesnt bother with any lock checks at all, rather than just comes unlocked.
Thats probably unlikey :-(
Toxic
dumb question
O2 have just sms'd me the code. How do I enter it?
Ashby
Re: dumb question
ashby said:
O2 have just sms'd me the code. How do I enter it?
Ashby
Click to expand...
Click to collapse
You just have to insert a different SIM card (not O2) and the xda2 wiill ask for the code ...
Happy you are !!! can you tell us how you have proceed to get the code, please ?
I am aware that 3G does not work on AT&T, but for the GSM to work, we need the Unlock Code and also change the APN to cingular APN to enter the google account username and password. Has any one able to use it with AT&T ? I bought the phone on ebay but now its sitting in home doing nothing.
rameshb_v said:
I am aware that 3G does not work on AT&T, but for the GSM to work, we need the Unlock Code and also change the APN to cingular APN to enter the google account username and password. Has any one able to use it with AT&T ? I bought the phone on ebay but now its sitting in home doing nothing.
Click to expand...
Click to collapse
I would recommend finding a friend with tmo. Get the phone unlocked by calling cust service and getting the unlock code from their phone, get logged in and from that point you can adjust the APNs. There was somebody here talking about bypassing the initial login screen... I don't know about that but give it all a try.
syrusfrost said:
I would recommend finding a friend with tmo. Get the phone unlocked by calling cust service and getting the unlock code from their phone, get logged in and from that point you can adjust the APNs. There was somebody here talking about bypassing the initial login screen... I don't know about that but give it all a try.
Click to expand...
Click to collapse
Thank you. But I heard that we need 90 days of service to get the unlock code for G1. Is that true ? Also the G1 should be under my friends account to get the unlock code.
rameshb_v said:
Thank you. But I heard that we need 90 days of service to get the unlock code for G1. Is that true ? Also the G1 should be under my friends account to get the unlock code.
Click to expand...
Click to collapse
Naa all they ask for is an IMEI. A customer in good standing can get an unlock code every 90 days. Has your friend (hypothetical at this point) received an unlock code for any phone in the past 90 days?
Try it, have your friend call and say that he bought a G1 full price from the store because the rep said if he did they would provide an unlock code and then he could use it when he went to Germany next week.
On a side note, the G1's ARE actually locked? I had heard from the rumor mill that they shipped unlocked.
syrusfrost said:
Naa all they ask for is an IMEI. A customer in good standing can get an unlock code every 90 days. Has your friend (hypothetical at this point) received an unlock code for any phone in the past 90 days?
Try it, have your friend call and say that he bought a G1 full price from the store because the rep said if he did they would provide an unlock code and then he could use it when he went to Germany next week.
On a side note, the G1's ARE actually locked? I had heard from the rumor mill that they shipped unlocked.
Click to expand...
Click to collapse
From what I was told at the store and confirmed by Tmobile CC, There are no G1's being sold at full price right now. You have to buy it with a new contract or upgrade. Meaning they aren't going to let you unlock these until they start selling them with no contract... or after 90 days from the 22nd.
The story from T-Mobile, and my current wait for a SIM unlock code.
neoobs said:
From what I was told at the store and confirmed by Tmobile CC, There are no G1's being sold at full price right now. You have to buy it with a new contract or upgrade. Meaning they aren't going to let you unlock these until they start selling them with no contract... or after 90 days from the 22nd.
Click to expand...
Click to collapse
Those statements seem to be incorrect.
I am an ATT user.
I have been told that there are officially two scenarios for acquiring a SIM unlock code for a T-mobile device:
1. A device is purchased full price by a non customer, and T-Mobile requires (at least in the case of the G1) the outsider to FAX an image of the proof of ownership or receipt from the store. The SLA for delivering the SIM unlock code is one week.
2. A device is purchased full price by a customer in good standing for the past 90 days, and the customer can expect delivery the SIM unlock code within 24 hours.
I am an ATT user and purchased a G1 yesterday at the 3rd Street store in San Francisco and was offered no resistance by the SRs at that (particularly well-stocked) store.
I arranged to share the device with a friend who uses T-Mobile, and together we completed a call-in request to T-Mobile support at 1-877-453-1304 to obtain by e-mail a SIM unlock code for the device to go along with the IMEI number beneath the G1's battery.
The SR on the telephone said that it would take "up to" 24 hours to complete the current request. I have in the past acquired such a SIM unlock code for a T-Mobile device, and received the appropriate e-mail message within four hours of completing the request.
I'm still waiting for the SIM unlock code and haven't received the e-mail message in the past 15 hours, but hope springs eternal.
Also, note that pre-paid customers seem to have *no* Unlock privileges as far as T-Mobile is concerned. I stepped through the process with a friend who buys minutes as she goes, and we were bounced several times between the regular service representatives and the prepaid SRs, getting language barrier, slow comprehension and shallow knowledge from these professionals on every front. They were nice about things, though.
Yes it works on AT&T after unlocking
rameshb_v said:
I am aware that 3G does not work on AT&T, but for the GSM to work, we need the Unlock Code and also change the APN to cingular APN to enter the google account username and password. Has any one able to use it with AT&T ? I bought the phone on ebay but now its sitting in home doing nothing.
Click to expand...
Click to collapse
Hi, I did the same. I bought the phone from ebay and then got the unlock code from ebay. We just have to change the APN settings and everything is working fine (of course except 3G). Usually getting the unlock code takes a day or two.
Alternately, if you want feel the phone, buy a T-Mobile SIM card for $10-$20 bucks and everything works fine. At least phone will get activated.
A reported shortcut that obviates the need to get a SIM unlock code.
I just saw Matt Buchanan post this on Gizmodo: http://gizmodo.com/5068242/use-the-t+mobile-g1-without-activating-itl
"If you don't wanna spring for the two-year contract or wait out the 90 days 'til T-Mobile will unlock the G1 for you, getting it going without actually activating it is remarkably easy. Just snag an active T-Mobile SIM card from a friend (or foe), pop it in to get through the setup process, and after enabling Wi-Fi, you can drop it like it's hot. 'Course, it won't make any phone calls, but that's not why you wanted a G1 anyway, right?"
g1 at&t apn settings
hi im using a G1 on at&t my settings are as follows
apn:wap.cingular
proxy blank
port blank
username:wap.cingulargps.com
password:CINGULAR1 must be in caps
server blank
mmsc:mmsc.cingular.com
mms proxy: blank
mms port:80
mcc:310
mnc:41
apn type blank
everything seems to work except mms
if anyone has any info on mms settings please let me know
thanks
Just spoke with a T-Mo rep. For ME, I have to wait until the end of the 14 days buyer's remorse period to get my unlock code, it is provided within 24 hours of the request being made.
Upgrade status does not affect unlock codes, I was right with what I said before. You can request an unlock code every 90 days if your account is in good standing. After the 14 days buyer's remorse period has expired you may request an unlock code.
@rameshb_v Find a friend and have him/her do as I said above, tell the rep on the phone that the phone was purchased full price. In the past I had heard it rumored that sometimes they request proof of purchase, I don't know about it. I am unlocking mine at the end of the 14 day period. If your friend cant get it done for some reason you can have anyone on this forum that is willing call in with your IMEI and have "their" phone unlocked after the 14 day remorse period.
I got my unlock code yesterday...
Yos025 said:
I got my unlock code yesterday...
Click to expand...
Click to collapse
Ah! Did you get it from a rep? If so what strategy did you use? I got blackballed with the 14 day thing.
I've been a Tmo customer since 1999(VoiceStream). I told him I wanted to get my unlock code. He requested it from HTC like they usually do. Then I got my email 2 days later. It is usually 24 hours this one took a little longer. That was all...
It was all via T-Mobile representative...
Does anyone have the unlock code or a way to hack the G1????
i got my unlock code the same day i got the phone... and i've only been a tmobile customer for (as of today) 3 days now.
military perks
MMS problems? APN Settings also
whenever i receive a picture message from someone...there is a download button on the right side..whenver i press it i get an error telling me it could not download the message.
checked tmobiles support forums..nothing there for a solution..
any ideas?
check auto-retrieve box in mms settings.
that is checked already..i can send a message to myself..but incoming messages dont work. i was able to get them on my free POS nokia haha
ricky05 said:
that is checked already..i can send a message to myself..but incoming messages dont work. i was able to get them on my free POS nokia haha
Click to expand...
Click to collapse
I noticed after the update it started giving me a download option... I am wondering if this has to do with the network issues. Everytime I download it seems to download just fine... Do you think maybe whatever they sent you isn't compatible yet?
possibly..i applied the update..incoming mms wasnt letting me download before then either..
i have tested something else too..seems i can get mms from other tmobile users...just not from outside networks...weirddd
Hi there,
I did some searching a few days ago on here, and saw some people saying they had success with HTCGate for unlocking.
So I paid my money and gave them my IMEI and waited... and waited... and ... still waiting, not a peep from them, fired off an email yesterday but no reply.
My HD2 is currently locked to O2 UK, and i'm moving my SIM over to vodafone this week so really need to find somewhere *reliable* online who can unlock it quickly?
Any recommendations from people who've actually had it done?
Many thanks
I used www.unlockitnow.com to unlock my HD2. I was on T-Mobile.
Unlocked code delivered successfully in less than 8 hours.
ccristal
Thanks Ccristal,
Have no ordered one with them, and hopefully will have more luck than the awful service at htcgate.
Where did you buy your HD2 from? If you got it from O2 directly, request an unlocking code from them. It'll take up to 28 days, but is free.
Got my code overnight from www.unlockitnow.com much better than the jokers at htcgate, thanks Ccristal
_Belial said:
Hi there,
I did some searching a few days ago on here, and saw some people saying they had success with HTCGate for unlocking.
So I paid my money and gave them my IMEI and waited... and waited... and ... still waiting, not a peep from them, fired off an email yesterday but no reply.
My HD2 is currently locked to O2 UK, and i'm moving my SIM over to vodafone this week so really need to find somewhere *reliable* online who can unlock it quickly?
Any recommendations from people who've actually had it done?
Many thanks
Click to expand...
Click to collapse
he do the same thing with me in don't have my money back
I went through paypal, put a claim in and they paid me back in a few days, give that a go.
Unlocking Touch pro 2
Hello I am trying to get my sprint TP2 to work on all US GSM services such as T-Mobile and ATT can anyone help me?
Erm, see above ^^ !?
Hi, I used HTCGATE.COM last night, paid at 6pm and was unlocked by 7pm.
The e-mails from them went into my hotmail junk-mail folder - maybe you want to check there? Hope it works out for you either way.
Over the last six weeks or so I have seen a lot of posts suggesting contacting O2 to get the HD2 'SIM unlocked' for free.
I was just wondering if anyone has actually received a code back from O2?
I applied via the online form on O2's website about six weeks ago and am still waiting for a code!
About a week ago I wrote to them asking why I haven't received my code yet (inluding the reference number I received back from them originally).
After about 3 days, they wrote back asking me for additional information (which I had already provided in the online form). I gave them this information and was told that they would submit my request to their Support Team IF I sent them another email requesting them to do it. But that it could take up to 28 days (ie ANOTHER 28 days!) for me to receive my code.
It looks to me as if O2 have no real intention of providing this code are are counting on the fact that most people will give up eventually...
Of course, if other members have received unlock codes back from O2, it could just be that I have been 'unlucky'. Hence my request for others to report back their experiences...
http://forum.xda-developers.com/showthread.php?t=588604
In particular, pay attention to (my) post #133
kai_ said:
http://forum.xda-developers.com/showthread.php?t=588604
In particular, pay attention to (my) post #133
Click to expand...
Click to collapse
Thanks for that, Kai.
I have had the O2 SIM in my HD2 the whole time, so that's not the problem.
However, having read some of the posts on that thread, it struck me that I was never asked to provide my IMEI number!
They don't request it on the 'unlock form' and I'm pretty sure they didn't ask for it when I spoke to the guy on the phone about it.
I'm going to phone them tomorrow to chase them. No doubt they will tell me now that is the reason they could not provide a code!
Are you sure? If I remember correctly, you cannot submit the unlock request form without providing an IMEI number? (It's because of the issue that the HD2 supplies you with a 17 digit IMEI number when you type in *#06# - but the web form will only allow you to enter 15 digitis for the IMEI).
Are you sure you went to the correct place to request your unlock code? It can be found here:
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
johnkst said:
Over the last six weeks or so I have seen a lot of posts suggesting contacting O2 to get the HD2 'SIM unlocked' for free.
I was just wondering if anyone has actually received a code back from O2?
I applied via the online form on O2's website about six weeks ago and am still waiting for a code!
About a week ago I wrote to them asking why I haven't received my code yet (inluding the reference number I received back from them originally).
After about 3 days, they wrote back asking me for additional information (which I had already provided in the online form). I gave them this information and was told that they would submit my request to their Support Team IF I sent them another email requesting them to do it. But that it could take up to 28 days (ie ANOTHER 28 days!) for me to receive my code.
It looks to me as if O2 have no real intention of providing this code are are counting on the fact that most people will give up eventually...
Of course, if other members have received unlock codes back from O2, it could just be that I have been 'unlucky'. Hence my request for others to report back their experiences...
Click to expand...
Click to collapse
I had my iPhone unlocked by them using that unlock request form. It took about 2 weeks before I got an SMS confirming it had been unlocked. The O2 SIM was in the phone the whole time.
kai_ said:
Are you sure? If I remember correctly, you cannot submit the unlock request form without providing an IMEI number? (It's because of the issue that the HD2 supplies you with a 17 digit IMEI number when you type in *#06# - but the web form will only allow you to enter 15 digitis for the IMEI).
Are you sure you went to the correct place to request your unlock code? It can be found here:
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
Click to expand...
Click to collapse
That's definitely the form I used, Kai.
However, I'm not completely sure that I didn't provide the IMEI number. I just don't remember being asked to provide it. It WAS 6 weeks ago after all!
As you can see, it is not requested on the first page of the form, but maybe there was a 2nd page...
Anyway, I'll give them a ring tomorrow and see what excuses they have to make.
I really just wanted to see if it was only me or whether everyone was having the same experience. So "Thank you" to everyone who has replied to say that it worked for them (Well, to you and _Belial, anyway...!)
Satayu Basu - htcgate.com Take care. I payed, I received one code but not working (Invalid unlock code). I am trying to contact them but no answer. So I've lost my 20$ and my vodafone Romania Leo is still locked
O2 dragging their feet on SIM unlock for HD2???
Update 18 Jan...
1. Phoned O2 Customer Service... waited in queue... spoke to agent - was told that system was down, please call back later!
2. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... was asked to wait while agent checked notes - agent cut me off!
3. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... agent cut me off as soon as I mentioned the word "unlatching" (O2's word for SIM unlocking)!
4. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... agent had never heard of 'unlatching'!... talked agent through the whole process... the best the agent could offer was to fill out another request form and advise me that it could take 'up to 28 days' before I receive my code!
It's a good job that a) I don't desperately need my phone unlocked and b) I know that sooner or later it will be available on this forum...
be patient. i received my unlock code off o2 eventually. was more than 28 days but i now have an unlocked HD2 which didn't cost a penny to do. as is mentioned make sure you edit and get the imei right. also it is emailed rather than text to you so make sure you get that right and don't stick a fake one down.
Thanks for that, Optiknerv.
It's interesting that you say you received your code via email as elsewhere I have heard it comes via SMS.
I did fill in my genuine email address on the form and I received a confirmation email to that address afterwards. However, what is interesting is that the third agent I spoke to quoted some email address I've never heard of ([email protected]) as the email address stored on the 'system'. This appears to be some internally generated address from O2 as the xxxxxxxxx is my name followed by about 6 digits! I haven'y got a clue as to how to access this account as it has nothing to do with my 'My O2' account!
I asked him to update my account with my correct address, just in case...
Well, basically, I contacted MS Chat support through a Hotspot Shield proxy, I'm an UK user and used an US mobile number and fake email address, didn't give out any information other than those two things.
I wasn't asked for a model number, not HTC, HD7 or any thing, no IMEI number, and so on. What I've learned today is a mistake everyone else is making when activating the HD2 is that they are telling MS that they have a HD7. The activation code is universal for all WP7 phones so it wouldn't matter if you said it was an HTC phone or an LG one, it's the same thing.
What's everyone elses view? Should people be more smarter and give a different model number next time rather than making Microsoft suspicious by saying you have a HD7?
Edit: Also, I apologise if there is already a thread on this, if so, close this one and point me in the right direction.
dude waste thread ..
every body know all of these .. that happened is your luck
random question asked .. you may got a beginner ...
Yeah, I didn't say HD7, I just said my windows phone 7 is asking for an activation code and I can't seem to find it.
some times they ask which make .. what model , IMEI etc ...in that case normally every body do disconnect the call ... i did twice
me i dont have that problem my activation code works every time i flash
Thing is, I see _alot_ of people telling MS they have a HD7, why don't they say they have another type of phone rather than get Microsoft suspicious?
I don't think it's people saying that they have an HD7 that makes them suspicious, it's the fact they are asking in the first place....when you buy a windows phone you don't need the code, it's only when you hard reset etc that you have to enter one....so whether or not you say HD7 doesn't really make any difference.....if you're in the uk and they tell you to "contact your regional service center (sic)" you just tell them you already have and they told you since you bought the phone in the US you should contact them.
3lixir said:
I don't think it's people saying that they have an HD7 that makes them suspicious, it's the fact they are asking in the first place....when you buy a windows phone you don't need the code, it's only when you hard reset etc that you have to enter one....so whether or not you say HD7 doesn't really make any difference.....if you're in the uk and they tell you to "contact your regional service center (sic)" you just tell them you already have and they told you since you bought the phone in the US you should contact them.
Click to expand...
Click to collapse
No luck with that, the agent still insist me to contact my local service centre then disconnected me Maybe cause its 3am in the US the time I contacted them
Going to try this.
Sent from my HTC HD2 using XDA App
Quick question...I read a lot about the code and asking for it as well as that IF too many people use the same code they have a problem. The question is...what is a friend has a HTC 7 Trophy that's already activated and then phones in for a code...if they as for the IMEI number give that phones number. Will they lose their previous code and have to use the new one given or are the free one free to use for another phone. In other words...the live id is someone else's when asking for the code but in-case details are requested a current phones details are given...if all that makes sense
for activation code in the uk phone 0844 800 2400, key 2 then 7
you will be asked your name, email address, phone no; and make of phone (htc).
you will then be given a code which they also email to you.
How about for Singapore?
I was asked for my IMEI number and I just gave the one for my HD2 , what the hell they can only refuse, guy accepted it and gave me my activation code
yeah man today i was asked for imei, i stumbled and disconnected call .called them back 5minutes later, angry told em i was not happy that i was cut off numerous times without hesitation the operator pulled up my info and generated the activation code ..Result! hope it works im gonna try to install wp7 later