I have read in another thread that the HD2 doesn't need a CID unlock like my Topaz did for SIM unlock. The HSPL would do this for HD2!
Well first thing I would like to know is: Is this true?
Second thing is: If this is true, it is also true for T-Mobile US HD2?
Thanks.
Santroph.
Hi. What I do know is that you can get the sim unlock code from T-mobile. I just called them yesterday and asked for a unlock code. They said emailing me the code in 24 hrs. Hopefully they will do.
Is anyone besides me just a little annoyed at the people who say "I just talked to T-Mobile and I should have my code in 24hrs" but not one post actually saying they received their code and their phone is unlocked?
Why even bother posting?
I've been with T-Mobile for years, and they have provided an unlock code for me a number of times. You just have to request one. It used to be that you'd need to have been with them for 90 days, now it's 14 days after you've bought the device or signed a new contract.
Here is the email I got from Tmobile..
T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXXXX
IMEI: 3XXXXXXXXXXX
Thank you for taking the time to contact T-Mobile. We have forwarded your request to the manufacturer. These requests normally take 24-48 hours, but may sometimes take longer based on circumstances that are not under our control. Please allow 14 days before submitting a duplicate request. If no response has been received after 14 days, please submit a new request.
NOTE: Since T-Mobile is requesting an unlock code from the manufacturer we cannot guarantee the response time or that a unlock code will be provided.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
excuse me for being noob, but what do we do with the code after recieveing it?
are we supposed to plug it in somewhere?
wdasilva said:
T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXXXX
IMEI: 3XXXXXXXXXXX
[snip]
Sim Unlock Department
T-Mobile USA, Inc.
Click to expand...
Click to collapse
Wtf, I called in my request March 25th, and I didn't even get a confirmation email. I called them two times in between, and was told first time wait 24 hours, 2nd time wait 78 hours. I've been on pre-paid sim for over 2 months now too.
my friend still hasnt got his code from T-Mobile..he is getting pissed...i can use my hd2 with all its glory but hes limited to wifi..and let me add it was hell trying to get these phones ugh...but it was so worth the highspeed drives to 2 different towns outside of Houston, Tx..man so worth it lols
I've had three phones unlocked by tmobile. just call them and tell them you're going abroad and you need you phone unlocked. i do not think they will unlock it soon as you get it. the email said you have to have been on the tmobile plan for at least 90 days before requesting unlock code. make sure you verify 3 times your IMEiwith the operators because I've had them get it wrong a few times. its frustrating and delays you getting your code. if all goes well, you get it in bout 24 hours.
I did request and RECEIVED unlock code from TMobile for about 10 times w/o much problem. Those code DO work and you dont need to reenter them after soft/hard reset.
They DO check that you are with them for 90 days. In fact you can request 1 unlock code every 90 days. Just call and tell that you are going overseas and need your phone to be unlocked. They will try to offer you those terrible "international" deals. Deny them, nothing beats local SIM
As been said - verify IMEI code and your phone model several times with TMO Rep, because couple times they DID send me wrong codes.
They send you email with unlock code and ALSO unlock INSTRUCTIONS specific for your phone.
bogdatov said:
I did request and RECEIVED unlock code from TMobile for about 10 times w/o much problem. Those code DO work and you dont need to reenter them after soft/hard reset.
They DO check that you are with them for 90 days. In fact you can request 1 unlock code every 90 days. Just call and tell that you are going overseas and need your phone to be unlocked. They will try to offer you those terrible "international" deals. Deny them, nothing beats local SIM
As been said - verify IMEI code and your phone model several times with TMO Rep, because couple times they DID send me wrong codes.
They send you email with unlock code and ALSO unlock INSTRUCTIONS specific for your phone.
Click to expand...
Click to collapse
If you've purchased outright and are a current pre/postpaid customer, there's not waiting period, as listed on their policy.
Thanks for all the replies guys.
My problem is a little different. I'm intending to buy a HD2 from T-mobile while in US this April, BUT I'm from Brazil and I do not intend to have a plan with T-Mobile US. I would like to have my HD2 unlocked so I could use it in Brazil, if TMOUS can't do it or won't do it because I won't have a plan with them, how can I do it? Does anyone know a unlock store in Miami ou Orlando?
I'm not willing to do it from internet sites, I really don't trust them to give my IMEI.
Thanks.
Santroph.
santroph said:
Thanks for all the replies guys.
My problem is a little different. I'm intending to buy a HD2 from T-mobile while in US this April, BUT I'm from Brazil and I do not intend to have a plan with T-Mobile US. I would like to have my HD2 unlocked so I could use it in Brazil, if TMOUS can't do it or won't do it because I won't have a plan with them, how can I do it? Does anyone know a unlock store in Miami ou Orlando?
I'm not willing to do it from internet sites, I really don't trust them to give my IMEI.
Thanks.
Santroph.
Click to expand...
Click to collapse
pay the phone right out and call tmobile and tell them u r going out of the country and need it unlocked make sure u tell them u pay for the phone in full and get a month to month contact that way u can cancel it when u get the phone unlocked.
* bangs head on desk *
Hey guys just an update, I got this email today trying the unlock code and it worked.... I am now using my HTC HD2 on the Bell network in canada
T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXXX
IMEI: XXXXXXXXXX
Unlock Code: XXXXXX
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your HTC device.
1. Insert the foreign SIM card
2. Power on the device and the display should read "Please input unlock code"
3. Enter the unlock code and the device should display "Phone is unlocked."
4. Allow the phone to scan the network (or manually click on the antenna icon to do this)
It is very important that the instructions and SIM unlock code are entered correctly as listed. If you receive an error message while performing the instructions do not make any further attempts to unlock the handset. Please be aware that if an excessive amount of incorrect attempts are made, the phone will be permanently locked. You will need to verify the IMEI by pressing *#06# and contact Customer Care for support.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
I'm surprised TMo doesn't just give you the unlock code on your account page.. AT&T does that now, when you sign into your account online.
Hrm.
edgie168 said:
I'm surprised TMo doesn't just give you the unlock code on your account page.. AT&T does that now, when you sign into your account online.
Hrm.
Click to expand...
Click to collapse
I don't have an account with Tmo... I bought the phne outright, faxed them the reciept and recieved the code 48 hours later via email
I thought I might have to wait for the 14 day buyers remorse period but that was not the case.
I guess it helped that I told them I live in Canada and could not go back to the USA to return the phone anyways
ljwnow said:
Hi. What I do know is that you can get the sim unlock code from T-mobile. I just called them yesterday and asked for a unlock code. They said emailing me the code in 24 hrs. Hopefully they will do.
Click to expand...
Click to collapse
did you get it yet ???
I paid for my phone in full from a T-Mobile dealer. I have ATT and I told their phone rep this when I called TMo. They painlessly provided me with the unlock code after I faxed a copy of my receipt of purchase. The code works perfectly fine and the phone connected to ATT immediately.
No problems whatsoever.
wdasilva said:
Hey guys just an update, I got this email today trying the unlock code and it worked.... I am now using my HTC HD2 on the Bell network in canada
T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXXX
IMEI: XXXXXXXXXX
Unlock Code: XXXXXX
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your HTC device.
1. Insert the foreign SIM card
2. Power on the device and the display should read "Please input unlock code"
3. Enter the unlock code and the device should display "Phone is unlocked."
4. Allow the phone to scan the network (or manually click on the antenna icon to do this)
It is very important that the instructions and SIM unlock code are entered correctly as listed. If you receive an error message while performing the instructions do not make any further attempts to unlock the handset. Please be aware that if an excessive amount of incorrect attempts are made, the phone will be permanently locked. You will need to verify the IMEI by pressing *#06# and contact Customer Care for support.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
Click to expand...
Click to collapse
My heart has just broke, The HTC HD2 will NOT work on Bell Mobility Network, if you want this phone is Canada you must have a Rogers Card. I put it my friends Rogers Sim card and it worked, my Bell Sim does not.
My loss will be some other Canadian's gain.... I will be selling it (tear)
Related
I just inherited my brother's phone, a wing he used in the states and i owuld like to use it in the UK. can anyone please help? im dying to try this manificent phone
google IMEI CHECK
i know about imei check but i was hoping there would be a free solution out there
unfortunately not at this time for the Wing.
Is the Sim Unlock Available for Wing
Is the Sim Unlock available for Wing Now or still not. Any help will be really appreciated.
No. it's been 2 days! haha
THIS IS THE ONLY WAY TO SIM UNLOCK THE PHONE FOR FREE.
Have a T-Mobile user put their SIM card into the phone and call 611 from the phone. Go to Customer Service and inform them that you will be leaving the country and would like to unlock the phone so you can use international prepaid SIM cards to call your aunts and uncles in *insert non-US country here*. They will give you the unlock code for the phone.
This will only work if the T-Mobile user has had the T-Mobile service for more than 30 days. If you are able, have your brother do it from his SIM card since he had the phone previously.
Thanks for the advice. Works!
Ok, just for conversation. Lets say I want to get a new wing with my equipment protection from Tmo. Does a SIM unlock on my old wing make it useable for others?
Equipment protection? Huh? Are you talking about getting it replaced with the insurance? and giving your old one to someone else?
When the phone is locked, it ONLY works under T-mobile.
When the phone is unlocked, it will work with any carrier, ie TMO, ATT, etc..
How about Vodafone NL..
Is there any free solution to sim unlock it ..?
Anyone with a Herald/Atlas or any of its variants ... are all in the same boat. There's no free unlock solution as of yet.
AT&T and T-mobile both have the same policy on unlocks:
- Account must have existed for at least 3 months
- Must not have had an unlock request within the last 3 months
- (Generally) Must be outside the Buyer's Remorse period (30 days)
- Must not be one of the 'special' phones (Sidekick, iPhone)
If the Wing is an upgrade to your existing service, you can get it unlocked after 30 days.
New customers must wait 90 days.
Simple workaround: If you know someone on T-Mobile with an available unlock (one per 90 days, remember), you can just give them the IMEI number, make & model, and they can unlock it from there. They do not check if you're calling from that phone -- but the phone must still belong to the carrier/be branded with that carrier
SO if my phone is "lost" and i get a new phone. Is myold wing good to go for someone else?
duprade said:
No. it's been 2 days! haha
Click to expand...
Click to collapse
Is someone working on unlock for Herald???
I am aware that 3G does not work on AT&T, but for the GSM to work, we need the Unlock Code and also change the APN to cingular APN to enter the google account username and password. Has any one able to use it with AT&T ? I bought the phone on ebay but now its sitting in home doing nothing.
rameshb_v said:
I am aware that 3G does not work on AT&T, but for the GSM to work, we need the Unlock Code and also change the APN to cingular APN to enter the google account username and password. Has any one able to use it with AT&T ? I bought the phone on ebay but now its sitting in home doing nothing.
Click to expand...
Click to collapse
I would recommend finding a friend with tmo. Get the phone unlocked by calling cust service and getting the unlock code from their phone, get logged in and from that point you can adjust the APNs. There was somebody here talking about bypassing the initial login screen... I don't know about that but give it all a try.
syrusfrost said:
I would recommend finding a friend with tmo. Get the phone unlocked by calling cust service and getting the unlock code from their phone, get logged in and from that point you can adjust the APNs. There was somebody here talking about bypassing the initial login screen... I don't know about that but give it all a try.
Click to expand...
Click to collapse
Thank you. But I heard that we need 90 days of service to get the unlock code for G1. Is that true ? Also the G1 should be under my friends account to get the unlock code.
rameshb_v said:
Thank you. But I heard that we need 90 days of service to get the unlock code for G1. Is that true ? Also the G1 should be under my friends account to get the unlock code.
Click to expand...
Click to collapse
Naa all they ask for is an IMEI. A customer in good standing can get an unlock code every 90 days. Has your friend (hypothetical at this point) received an unlock code for any phone in the past 90 days?
Try it, have your friend call and say that he bought a G1 full price from the store because the rep said if he did they would provide an unlock code and then he could use it when he went to Germany next week.
On a side note, the G1's ARE actually locked? I had heard from the rumor mill that they shipped unlocked.
syrusfrost said:
Naa all they ask for is an IMEI. A customer in good standing can get an unlock code every 90 days. Has your friend (hypothetical at this point) received an unlock code for any phone in the past 90 days?
Try it, have your friend call and say that he bought a G1 full price from the store because the rep said if he did they would provide an unlock code and then he could use it when he went to Germany next week.
On a side note, the G1's ARE actually locked? I had heard from the rumor mill that they shipped unlocked.
Click to expand...
Click to collapse
From what I was told at the store and confirmed by Tmobile CC, There are no G1's being sold at full price right now. You have to buy it with a new contract or upgrade. Meaning they aren't going to let you unlock these until they start selling them with no contract... or after 90 days from the 22nd.
The story from T-Mobile, and my current wait for a SIM unlock code.
neoobs said:
From what I was told at the store and confirmed by Tmobile CC, There are no G1's being sold at full price right now. You have to buy it with a new contract or upgrade. Meaning they aren't going to let you unlock these until they start selling them with no contract... or after 90 days from the 22nd.
Click to expand...
Click to collapse
Those statements seem to be incorrect.
I am an ATT user.
I have been told that there are officially two scenarios for acquiring a SIM unlock code for a T-mobile device:
1. A device is purchased full price by a non customer, and T-Mobile requires (at least in the case of the G1) the outsider to FAX an image of the proof of ownership or receipt from the store. The SLA for delivering the SIM unlock code is one week.
2. A device is purchased full price by a customer in good standing for the past 90 days, and the customer can expect delivery the SIM unlock code within 24 hours.
I am an ATT user and purchased a G1 yesterday at the 3rd Street store in San Francisco and was offered no resistance by the SRs at that (particularly well-stocked) store.
I arranged to share the device with a friend who uses T-Mobile, and together we completed a call-in request to T-Mobile support at 1-877-453-1304 to obtain by e-mail a SIM unlock code for the device to go along with the IMEI number beneath the G1's battery.
The SR on the telephone said that it would take "up to" 24 hours to complete the current request. I have in the past acquired such a SIM unlock code for a T-Mobile device, and received the appropriate e-mail message within four hours of completing the request.
I'm still waiting for the SIM unlock code and haven't received the e-mail message in the past 15 hours, but hope springs eternal.
Also, note that pre-paid customers seem to have *no* Unlock privileges as far as T-Mobile is concerned. I stepped through the process with a friend who buys minutes as she goes, and we were bounced several times between the regular service representatives and the prepaid SRs, getting language barrier, slow comprehension and shallow knowledge from these professionals on every front. They were nice about things, though.
Yes it works on AT&T after unlocking
rameshb_v said:
I am aware that 3G does not work on AT&T, but for the GSM to work, we need the Unlock Code and also change the APN to cingular APN to enter the google account username and password. Has any one able to use it with AT&T ? I bought the phone on ebay but now its sitting in home doing nothing.
Click to expand...
Click to collapse
Hi, I did the same. I bought the phone from ebay and then got the unlock code from ebay. We just have to change the APN settings and everything is working fine (of course except 3G). Usually getting the unlock code takes a day or two.
Alternately, if you want feel the phone, buy a T-Mobile SIM card for $10-$20 bucks and everything works fine. At least phone will get activated.
A reported shortcut that obviates the need to get a SIM unlock code.
I just saw Matt Buchanan post this on Gizmodo: http://gizmodo.com/5068242/use-the-t+mobile-g1-without-activating-itl
"If you don't wanna spring for the two-year contract or wait out the 90 days 'til T-Mobile will unlock the G1 for you, getting it going without actually activating it is remarkably easy. Just snag an active T-Mobile SIM card from a friend (or foe), pop it in to get through the setup process, and after enabling Wi-Fi, you can drop it like it's hot. 'Course, it won't make any phone calls, but that's not why you wanted a G1 anyway, right?"
g1 at&t apn settings
hi im using a G1 on at&t my settings are as follows
apn:wap.cingular
proxy blank
port blank
username:wap.cingulargps.com
password:CINGULAR1 must be in caps
server blank
mmsc:mmsc.cingular.com
mms proxy: blank
mms port:80
mcc:310
mnc:41
apn type blank
everything seems to work except mms
if anyone has any info on mms settings please let me know
thanks
Just spoke with a T-Mo rep. For ME, I have to wait until the end of the 14 days buyer's remorse period to get my unlock code, it is provided within 24 hours of the request being made.
Upgrade status does not affect unlock codes, I was right with what I said before. You can request an unlock code every 90 days if your account is in good standing. After the 14 days buyer's remorse period has expired you may request an unlock code.
@rameshb_v Find a friend and have him/her do as I said above, tell the rep on the phone that the phone was purchased full price. In the past I had heard it rumored that sometimes they request proof of purchase, I don't know about it. I am unlocking mine at the end of the 14 day period. If your friend cant get it done for some reason you can have anyone on this forum that is willing call in with your IMEI and have "their" phone unlocked after the 14 day remorse period.
I got my unlock code yesterday...
Yos025 said:
I got my unlock code yesterday...
Click to expand...
Click to collapse
Ah! Did you get it from a rep? If so what strategy did you use? I got blackballed with the 14 day thing.
I've been a Tmo customer since 1999(VoiceStream). I told him I wanted to get my unlock code. He requested it from HTC like they usually do. Then I got my email 2 days later. It is usually 24 hours this one took a little longer. That was all...
It was all via T-Mobile representative...
Does anyone have the unlock code or a way to hack the G1????
i got my unlock code the same day i got the phone... and i've only been a tmobile customer for (as of today) 3 days now.
military perks
MMS problems? APN Settings also
whenever i receive a picture message from someone...there is a download button on the right side..whenver i press it i get an error telling me it could not download the message.
checked tmobiles support forums..nothing there for a solution..
any ideas?
check auto-retrieve box in mms settings.
that is checked already..i can send a message to myself..but incoming messages dont work. i was able to get them on my free POS nokia haha
ricky05 said:
that is checked already..i can send a message to myself..but incoming messages dont work. i was able to get them on my free POS nokia haha
Click to expand...
Click to collapse
I noticed after the update it started giving me a download option... I am wondering if this has to do with the network issues. Everytime I download it seems to download just fine... Do you think maybe whatever they sent you isn't compatible yet?
possibly..i applied the update..incoming mms wasnt letting me download before then either..
i have tested something else too..seems i can get mms from other tmobile users...just not from outside networks...weirddd
So I bought my HD2 2 weeks after they came out. Shortly after I tried buying an unlock code for my phone because t-mobiles service in my area is kind of come and go. Unfortunatly I have one of the 35777 Phones so after 4 attempts with 4 different sites failing at getting a code, I tried emailing tmobile to see if they would give me a code as they already told me they dont have service in my area. They told me to fax them a copy of my invoice proving I paid full price for the thing, so I did. About a week later they got back to me and said that due to the fact that I bought it from a site that was not one of their approved retailers I couldnt get an unlock code. So about a week and a half ago I went to a tmobile store and got the darn thing setup anyways. I get some service in this area, just not much. Now about 3 days ago, I get an email from t-mobile that looks like this:
T-Mobile Sim Unlock Request
Sim Unlock Reference: *******
IMEI: 35777*********
Unlock Code: ********
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your HTC device.
1. Insert the foreign SIM card
2. Power on the device and the display should read "Please input unlock code"
3. Enter the unlock code and the device should display "Phone is unlocked."
4. Allow the phone to scan the network (or manually click on the antenna icon to do this)
It is very important that the instructions and SIM unlock code are entered correctly as listed. If you receive an error message while performing the instructions do not make any further attempts to unlock the handset. Please be aware that if an excessive amount of incorrect attempts are made, the phone will be permanently locked. You will need to verify the IMEI by pressing *#06# and contact Customer Care for support.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
I kind of find this a bit odd. They tell me I cant get the number, then about a month later they randomly mail it to me anyway.
sounds kind of odd... have you always had tmobile or did you just sign up to purchase the hd2?
Neither, I had at&t before, Wanted to buy it and unlock it to use with at&t but in the process realized at&t's service is a bit of a ripoff. Atleast it is with standard plans. Wanted to try and use my hd2 with a gophone card but it doesnt seem to want to work.
i just saw a lot websites that unlock tmob hd2 for 30-40$. can we really trust them. i mean does the unlock code which they send work well and stabile. and which one you know we can trust?
thanks...
you can request the lock code from tmobile but you also need a sim card from other carrier or the one you going to use. once you place the sim card(can be from att) a screen appears to enter the lock code. thats all.
actually it's my friend's phone and he maybe called t-mobile 10 times. they send a unlock code but it didn't work. he called them many time again but they still didn't send anything... that's why i'm looking for a web site i can trust...
Muzun28 said:
actually it's my friend's phone and he maybe called t-mobile 10 times. they send a unlock code but it didn't work. he called them many time again but they still didn't send anything... that's why i'm looking for a web site i can trust...
Click to expand...
Click to collapse
If he's a legitimate T-Mobile customer, they're required by law now to provide him with a working unlock code upon request. It sometimes takes them a little while to send it, what did they tell him when he told them the first one didn't work?
i just found htc-unlocker.org they are really fast and the code worked perfect. i just paid 19.99$. but be carefull if you want to pay by paypal because paypal send money 2-3 days late so they send you code when they receive money... i got a problem about it but by e-mail we solved the problem...
unlock code
the unlock code t mobile send is goood I unlocked 2 phone
like it was mentioned you need different carrier sim card like ATT to have the pop up menu to ask you for the code so you can entered when you boot the device
haythema said:
the unlock code t mobile send is goood I unlocked 2 phone
like it was mentioned you need different carrier sim card like ATT to have the pop up menu to ask you for the code so you can entered when you boot the device
Click to expand...
Click to collapse
Actually, you can make that code entry window pop up even without another carrier's SIM, just run "SIMlock.exe" from your windows folder.
Hello,
Does anybody know a way i can unlock my Defy its currently locked on the T-Mobile UK network, I have tried searching the internet but i can't find anything please help.
Thanks
Chris
I'm also looking for a carrier unlock. Mine is US T-Mobile. Anyone know of a reliable place for unlock codes?
philmillman said:
I'm also looking for a carrier unlock. Mine is US T-Mobile. Anyone know of a reliable place for unlock codes?
Click to expand...
Click to collapse
For Tmo (USA at least)
they will give it to you. You just have to call in and ask. May need to be a customer for a little while, but only if you are on postpaid. If you paid full price you can request unlock code right away.
Unlock Motorola Defy
Hello everybrody;
Any news about the unlock codes?
Thanks in advanced.Regards.
i got an HD2 on line and Nuron on prepaid, called tmobile 2 for each phone and less than 24hrs on each occasion i got the unlock code from them
For Tmobile USA
I got mine. It is free, just call Tmo and ask for the unlock code, tell them you are going to another country for vacations.
I payed full price, if you got the phone with a contract you might have to wait some time to get the unlock code from Tmo as they told me there are certain rules if you buy the phone with discount (aka 2yr contract).
I like Tmobile
T-Mobile Sim Unlock Request
Sim Unlock Reference: 1231232
IMEI: ##################
Unlock Code: ***************
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your Motorola device.
1. Place a non-T Mobile SIM card into the handset and turn the handset on.
2. The handset display should read "SIM network unlock PIN"
3. Tap the box below the message
4. Enter the unlock code and Tap "Unlock"
Note: Device should display "Network unlock successful".
If you receive an error message while performing the instructions do not make any further attempts to unlock the handset. Please be aware that if an excessive amount of incorrect attempts are made, the phone will be permanently locked. You will need to verify the IMEI by pressing *#06# and contact Customer Service for support.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
Actually, if you've been a customer for a few years they will give it to you contract price or not. I've never had an issue. However with wifi calling (and the fact that I really need my regular number for my work) I'm less motivated.
Hello everyone!
I am not from US and I bought Defy from a person who got it on Oprah show. Waiting for this phone to arrive soon. It should be locked and I want to unlock it. I will receive copy of Oprah letter enclosed with phone. Something about 3 month of free T-Mobile service and pre-activated sim card.
Now the question. Will I get unlock from T-Mobile if I contact them? Will letter help?
pogo stick said:
Hello everyone!
I am not from US and I bought Defy from a person who got it on Oprah show. Waiting for this phone to arrive soon. It should be locked and I want to unlock it. I will receive copy of Oprah letter enclosed with phone. Something about 3 month of free T-Mobile service and pre-activated sim card.
Now the question. Will I get unlock from T-Mobile if I contact them? Will letter help?
Click to expand...
Click to collapse
http://support.t-mobile.com/doc/tm51885.xml
SIM Unlock Code
For information on the SIM Unlock Code, refer to the following:
If you purchased a wireless phone from T-Mobile, your phone has been programmed with a SIM lock which will prevent the phone from operating with other compatible wireless telephone carrier’s services. If you wish to use the phone with the service of another wireless telephone carrier, you must enter a numeric SIM Unlock Code to unlock the phone.
For customers with a T-Mobile Postpaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 40 days of active service with T-Mobile.
For customers with a T-Mobile Prepaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 60 days of active service with T-Mobile and either a Prepaid Plan account balance of at least $10.00 or a prior refill within the last 30 days.
T-Mobile will provide the SIM Unlock Code upon request to eligible former customers, provided that T-Mobile has such code or can obtain it from the manufacturer.
You may request the SIM Unlock Code for your phone, together with instructions for entering the code, by calling T-Mobile customer care at 1-800-937-8997
customer support will also tell you Tmobile requires the phone be ACTIVE/USED on Tmo US for atleast 14 days since they can detect phones that use their networks
I got a TMobile (US) DEFY as a gift (I believe it is an Oprah show giveaway) and have been having a very hard time trying to unlock the phone. even the code that TMobile provided was wrong.
Attempts:
1 - TMobile - they said they did not have it in their database and contacted motorola. The code they sent was 8 digits and did not work.
2 - Unlockitnow-com - Paid $20 - Sent me 3 codes and all three did not work (I did a motorola database "not found" lookup) -> I made a youtube video of the code not working to get a refund and they said they are mailing me a sim unlock kit.
3 - Private Unlocker in Toronto - Paid $35 - Sent me 1 code and it was the same as one of the codes from unlockitnow-com so I did not try it as I knew it failed previously -> he then contacted motorola who advised him that the phone may possibly have a network lock and not a simlock so it would require 2 codes?? both 16-digit subsidy codes as the phones sent to Oprah were never sent to TMobile to remove the subsidy codes and insert TMobile 8digit calculated codes.
Debating trying to apply for a subsidy code from GSM liberty -> gsmliberty-net/shop/16-digit-motorola-subsidy-code-p-3213.html
Anyone else with a DEFY from the Oprah Show manage to unlock it? please help! PM or reply!! thanks in advance
got the same problemo here.. my uncle bought a motorola defy from the oprah show, then call t-mobile for unlock code..
t-mobile always sent the same code (just 8 digits) & it doesn't work.. they said that he has to call directly to motorola because he doesn't get the phone directly from tmobile (what the heck?? it's a tmobile phone for crying out loud..!!)
now he is trying swiftunlock from ebay.. haven't got the code yet..
hope it will work..
same thing here...
ru1dev said:
I got a TMobile (US) DEFY as a gift (I believe it is an Oprah show giveaway) and have been having a very hard time trying to unlock the phone. even the code that TMobile provided was wrong.
Attempts:
1 - TMobile - they said they did not have it in their database and contacted motorola. The code they sent was 8 digits and did not work.
2 - Unlockitnow-com - Paid $20 - Sent me 3 codes and all three did not work (I did a motorola database "not found" lookup) -> I made a youtube video of the code not working to get a refund and they said they are mailing me a sim unlock kit.
3 - Private Unlocker in Toronto - Paid $35 - Sent me 1 code and it was the same as one of the codes from unlockitnow-com so I did not try it as I knew it failed previously -> he then contacted motorola who advised him that the phone may possibly have a network lock and not a simlock so it would require 2 codes?? both 16-digit subsidy codes as the phones sent to Oprah were never sent to TMobile to remove the subsidy codes and insert TMobile 8digit calculated codes.
Debating trying to apply for a subsidy code from GSM liberty -> gsmliberty-net/shop/16-digit-motorola-subsidy-code-p-3213.html
Anyone else with a DEFY from the Oprah Show manage to unlock it? please help! PM or reply!! thanks in advance
Click to expand...
Click to collapse
I have the same problem with this oprah defy phone. I bought it for my husband for christmas (Im a Tilt2 .. and sticking with it..LOL)
You got much further than I did with T-Mobile, after being "disconnected" twice, I called back a third time only to have possibly the rudest tmobile rep on the planet tell me that there is no way they can know whether or not I stole the phone! and so it is impossible for them to give me a code. She then said that because it was a prepaid oprah phone that it could not be unlocked.
I gave up on T-Mobile and bought a code from unlock to talk and they sent me 2, both of which didnt work...(currently shooting my refund video as we speak...LOL...but they didnt sound too eager to give me my money back either way).
If anyone finds a reputable place that can unlock this expensive paper weight, please please post!....
help!!!
QSMR
Interested in this as well since the code that T-Mobile provided didn't work...
Beach_Head said:
Interested in this as well since the code that T-Mobile provided didn't work...
Click to expand...
Click to collapse
Well, this dude claims he is (or was) selling an unlocked Oprah Defy, maybe he can tell you how he did it. Or, maybe he really didn't?
http://toronto.kijiji.ca/c-buy-and-...Won-On-Oprah-Show-4GB-Card-W0QQAdIdZ250984506
gsmliberty
I decided to bite the bullet and risk losing more money on yet another unlock code....
Im trying gsmliberty too, since they have the 16 digit subsidy codes that this phone seems to need...
I have a ticket open with them at the moment 'cause they dont actually list the defy as a supported model, I already paid so we'll see...I really hope they can help me (its for my husband who is a US Marine)...I think it will also be the ultimate test for the ruggedness of this phone...LOL
I'll let you know what happens with gsmliberty...
QSMR
scrannel said:
Well, this dude claims he is (or was) selling an unlocked Oprah Defy, maybe he can tell you how he did it. Or, maybe he really didn't?
Click to expand...
Click to collapse
I also emailed this guy ..LOL....we'll see if he answers....
Gsm liberty 16 digit worked!
gsm liberty
really, thats great....can you tell me how exactly you ordered on that site? I put in my order, on thego the email to choose my phone model and wasnt listed. So I asked them what to put in the dropdown list and they keep putting trouble tickets in and then resending the same dropdown request.
Im so frustrated, but I feel better now that you said you got a working code from them...how did you order?
thanks!!!
supposed to be....
QSMR said:
really, thats great....can you tell me how exactly you ordered on that site? I put in my order, on thego the email to choose my phone model and wasnt listed. So I asked them what to put in the dropdown list and they keep putting trouble tickets in and then resending the same dropdown request.
Im so frustrated, but I feel better now that you said you got a working code from them...how did you order?
thanks!!!
Click to expand...
Click to collapse
that was supposed to say... then got the email ...lol... spaz typing...lol
I know thay have a couple different pages, for carrier and for model etc. I was afraid to choose "all T-Mobile" because that hasnt worked for me with anyone else....
Any updates on this?