Database Users

Help! at the point of sending back!

Had my XDA Exec for a week now and its great until I try and do any thing computer related.....
only managed to get it to sync once and that was just luck, sometimes even when active sync says not connected I can still explore but wont sync but this happened only a couple of times?
the message says:
CRITICAL COMMUNICATIONS SERVIES HAVE FAIL TO START, TRY RESETTING THE MOBILE DEVICE, AND CONNET AGAIN.
which i have done loads of time including hard resets!
I had none of these troubles with my ipaq!
Tried:
uninstalling active sync (NOW 4.1)
turning off firewall
soft resets
hard resets
rom update (luckly done it the one time it did sync)
Calling O2 - dead loss tried to get me to call a premium rate number!!
Tried Microsoft’s sync 4 help page - this is when i got it to work the once, i opened properties in networks and checked and uncheck the box's and just seamed to come to life didn’t change any thing??
Tried it since and nothing happens?? Must have some thing to do with this but no luck so far..............
The second problem is TomTom 5 put on sd card put in xda and and it fires up for one second then nothing? Does the same when I open from PDA?
Ahhhhhhhh! its driving me crazy!!!!
sorry to go on but I desperately need help as don’t want to send it back?
Sorry also am I correct in saying you get a 2 week cooling of period with o2 so could send back with in this time and cancel contract?

@glen
did you try to install the latest 4.1 with the firewall switched-off?
What firewall s/w are you using?
(remember to uninstall all previous versions)

yes already had it running and used with ipaq 2210 and worked spot on!
and as mentioned fire wall is turned off

What firewall(s) are you running? I take it that when you say you switched your firewall off you also mean the WIndows firewall as well? What messages do you get when you plug it in? USB device not recognised or something, or does it not react at all?Have you tried trying to connect through Bluetooth, or by using a different USB port on your PC? If so and it still isn't working, there might be a fault in which case return it!
Fin

Also, sorry if its a silly question, but you have got at least Outlook 2002 on your PC?

pretty sure i have willcheck later? whys that?

It's just that if your device is connected (you can explore it etc) there doesn't appear to be a connection problem, the problem seems to be with synchronization, for which Outlook 2002 (or later) is needed. Maybe I'm barking up the wrong tree, but I had a similar problem when i tried to sync my Exec to my laptop (which only runs Office 2K) I had to install 2K2 from the disc which came with the Exec and all was fine.

At work I get a similar problem.
When I sync with the PC I need to start outlook first before connecting via usb, or else it comes up with an error and only allows me to explore the device.
At home it seems to work ok.
For me at work I think its down to activesync trying to do its thing before outlook has properly loaded.

i dont think this is the problem as i sure i have the xp pro version but will check when i get home...
but saying that the exec connets fine at work?
but thats windows 2k

On mine here are my observations and what I did:
1) I deleted poutlook.ink from the start up folder. This seem to help and at the same time reduces any notification errors after a soft reset which I noticed occurs if I have either sadaemon.ink and poutlook.ink on the start up folder. As of now I only have handymenu.ink in there, a program that I use to launch some system applications.
2) I also noticed that for my computer to recognize my EXEC, I need to plug it in when it is OFF. If I plug it in when it is ON, I get the message device not recognize. If I forgot and plug my EXEC while it is ON, definitely, the message device not recognize appears, so I just disconnect my EXEC from the USB cable. Then turn my device OFF by pressing the power button and plug it back to the USB cable after 10 seconds.
3) Remember not to connect your EXEC immediately via USB cable if you just closed the screen and assume it is already OFF. You have to make sure your EXEC is OFF by turning it OFF using the power button or at least you have exceeded your set time for device activity while on battery power.
4) If however after all these precautions and I still get that message device not recognize, which I seem to experience 1 in 50 tries. I just disconnect my EXEC from the USB cable, make sure I turn it OFF using the power button and plug it back in.
5) I also ONLY experienced this problem to have occured after I upgraded my radio version to 1.06.00. BUT this is a small price to pay for the added benefit of that upgarde.
With these in mind, I always connect without any problems. The message device not connected, I only experience 1 in 50 tries, so I am happy with that.

checked outlook and i have 2002 sp3, going to try the over thing mentioned

tried all those tips and i still get the same message:
CRITICAL COMMUNICATIONS SERVIES HAVE FAIL TO START, TRY RESETTING THE MOBILE DEVICE, AND CONNET AGAIN.
which i have done loads of time including hard resets!
I had none of these troubles with my ipaq!

Is your USB cable plugged directly into your PC? I have had problems syncing before when my device was plugged in through my monitor instead of directly.

Thanks chaps i sorted it at last!!! only took 2 weeks!!!
it was the firewall after all just turning it of was not enough uninstalled it the got norton and set up prop as on microsoft web sight.
job done!
just got to sort tomtom prob now, but brought step by step instrucions of ebay for a fiver!!
looks like a rip of but had bits of the guy before so figures crossed!
if any good ill post up here........

USB Sync

I have searched this forum, found some Sync issues but nothing that relates directly to my issue. If I just didn't see it, point me in the right direction please!
I have a TILT2, stock ROM, I have made some reg mods for text msg notification, Data speeds & auto rotate via G-Sensor. My phone was syncing perfectly fine for a few weeks and I have the USB to PC "Enable Faster data sync" unchecked.
I lost sync a few days ago, I rebooted phone & computer figuring that would fix it as it has in the past only to find I only get charge light, no data connection. I don't hear the bum-bum audio indication that it is connected, and the device does not show under Device Manager nor mobile device manager and my connection methods include USB & Bluetooth.
Here is the caveat, I can sync to the computer through my bluetooth on my PC and I do hear the audio tone connection. I figure a reg change affected this, but I reviewed my changes, nothing dealing with USB, and I even reverted back to a Reg backup from prior to the problem occuring - no luck. I have swapped USB cords, nothing has helped.
Does anyone know of registry setting that would disable my USB sync? Do I have a defunct device?
Assistance appreciated - Dan

djwinn said:
I have searched this forum, found some Sync issues but nothing that relates directly to my issue. If I just didn't see it, point me in the right direction please!
I have a TILT2, stock ROM, I have made some reg mods for text msg notification, Data speeds & auto rotate via G-Sensor. My phone was syncing perfectly fine for a few weeks and I have the USB to PC "Enable Faster data sync" unchecked.
I lost sync a few days ago, I rebooted phone & computer figuring that would fix it as it has in the past only to find I only get charge light, no data connection. I don't hear the bum-bum audio indication that it is connected, and the device does not show under Device Manager nor mobile device manager and my connection methods include USB & Bluetooth.
Here is the caveat, I can sync to the computer through my bluetooth on my PC and I do hear the audio tone connection. I figure a reg change affected this, but I reviewed my changes, nothing dealing with USB, and I even reverted back to a Reg backup from prior to the problem occuring - no luck. I have swapped USB cords, nothing has helped.
Does anyone know of registry setting that would disable my USB sync? Do I have a defunct device?
Assistance appreciated - Dan
Click to expand...
Click to collapse
Is this of any help to you?
http://modernnomads.info/wiki/index.php?page=Windows+Mobile+Device+Center+Troubleshooting

Thanks for the link - I had found this before, and it really deals with no connection at all. I ran through most of the post, nothing helped. Considering I have sync via Bluetooth, it is not firewall.
Looking at restoring my computer to sometime last week, see if an update that came through caused this.
I'll post more when I done the restore.

OK - Update. I restored my PC to prior to issue, no luck. I disabled my security suite, no luck. I have tested the phone on another PC, it acts the same. communicates via bluetooth, but only charges via USB.
I am starting to work my way through the phone registry, is there any specific setting I should be looking for?

I'm just going to throw in a suggestion here: have you tried using a different cable? Often times the cable is the bad piece of the connection, but people don't even think to switch it out with another one.

And as well as the cable, have you tried a hard reset on your phone?

same problem!
i have the same problem. went to htc and they told me sorry you have a 3rd party rom so we are not going to help you.
yes i have treid 4 other pc's and 3 difrent cables and no luck.
please help!!!!!

Ferdi_H said:
i have the same problem. went to htc and they told me sorry you have a 3rd party rom so we are not going to help you.
yes i have treid 4 other pc's and 3 difrent cables and no luck.
please help!!!!!
Click to expand...
Click to collapse
I had the USB port go out on my TP2. I used the SD card to flash the sock hard SPL and then used the SD card to flash the stock T-Mobile ROM. Then I sent it in for warranty exchange. I suggest that you do this and then seek help from HTC.

cool can you perhaps help wit how to do it? please?

Ferdi_H said:
cool can you perhaps help wit how to do it? please?
Click to expand...
Click to collapse
Instructions are in this Forum:
http://forum.xda-developers.com/showthread.php?t=550540
Reversing hard SPL is here:
http://forum.xda-developers.com/showthread.php?t=649191

same problem here and the problem that the battery was draining even when the phone was off. call htc and the next morning the ups was at mine house to get the phone. 7 days later the phone was back with new motherboard. a had started a tread in general of this problem

Yep, mine too. I had to send it back to HTC UK for repair after the USB socket stopped working - came back with a new mainboard.
It looks as if it's prone to failure as I'm careful with connecting and disconnecting cables and it looks as if this one is already starting to go again!
Can't fail HTC UK Repair for it's great service though...

Have to reboot my phone for usb connection

Hello
I have an issue with my OP2, I tried with two cables and two pc but it fix nothing
I use the tethering with an usb cable on my pc and sometimes the connection breaks off, of the blow I try to deactivate and reactivate the tethering connection except that the pc does not detect any more the phone.
That is the phone charges but I cannot enabling mtp etc.
And when I restart the phone, everything takes back. But the issue come back randomly
Anyone have an idea of this issue ?
(Sorry for my bad english)

Ayting69 said:
Hello
I have an issue with my OP2, I tried with two cables and two pc but it fix nothing
I use the tethering with an usb cable on my pc and sometimes the connection breaks off, of the blow I try to deactivate and reactivate the tethering connection except that the pc does not detect any more the phone.
That is the phone charges but I cannot enabling mtp etc.
And when I restart the phone, everything takes back. But the issue come back randomly
Anyone have an idea of this issue ?
(Sorry for my bad english)
Click to expand...
Click to collapse
Maybe try a clean flash/factory reset and reinstall your oneplus 2 drivers on your pc

Ayting69 said:
Hello
I have an issue with my OP2, I tried with two cables and two pc but it fix nothing
I use the tethering with an usb cable on my pc and sometimes the connection breaks off, of the blow I try to deactivate and reactivate the tethering connection except that the pc does not detect any more the phone.
That is the phone charges but I cannot enabling mtp etc.
And when I restart the phone, everything takes back. But the issue come back randomly
Anyone have an idea of this issue ?
(Sorry for my bad english)
Click to expand...
Click to collapse
If you can confirm that the issue is not because of the cables, then it is most likely about the usb driver on the PC.
Try connecting another device with these PCs to see if the connection problem persists.
If not, then just reflash the device or try factory reset.
Otherwise, it is the problem with the PC side. Download the driver from a reliable source and reinstall.

Hello, in fact it was the cable and the firmware, now i'm on 3.5.6 and there is no issue anymore, thanks for your answer and sorry for the late

S7 Edge - USB Connection to PC Not Working

Hi all,
I am having trouble connecting my phone to the PC through USB. When I plug it in the PC doesn't do anything, no notifications or pop ups that a device has been connected. The phone itself just goes into charging mode, again with no sign of a USB connection. When I drag down the menu bar it just says charging with no options such as USB connection mode as you would expect. I have tried two different cables and a different PC and it's the same, nothing on the PC to indicate a connection and the phone just entering charging mode. A different Samsung phone (Galaxy S5) connects immediately with the same cable on the same PC, giving the notification and connection option on the phone. I have tried a hard reset/factory reset of the phone but have had no luck. The phone still fast charges as normal using the standard factory charger, so the port on the phone doesn't seem to have any issues that way, but I just can't get the USB to connect.
I bought the phone second hand just over a year ago, when I got it Knox had been triggered and it didn't work with my GearVR due to a software problem (it seems the previous owner was likely a tinkerer who installed a custom ROM). At this time I plugged the phone in and manually re-installed the Stock Samsung Software using Odin to reset the phone to default. Since this time I have used the phone with no issues, everything has run fine. I only realised when I used a friends S7 Edge that my software was out of date, it seems OTA updates don't work on this phone and it still has the software I installed. This led me to try plugging it in again and updating manually and I have only now found this issue with the USB. Do you think this is a hardware problem or possibly software? Any suggestions would be much appreciated.
Thanks,

I am having problems connecting to pc...please help??

So i have the LG v20 H-990 (elsa) non rooted phone with Android 7.... Im trying to get it to connect to my pc but it wont work..i have usb drivers and lg drivers 4.2 plus i have lg bridge installed but as soon as i plug phone in...it just starts charging...
So in developer options i saw its set to mtp (media transfer protocol) and i cant cgange it even if i select sometging else it just goes back to mtp... So i tried turning usb debugging on...yet no joy....its not that the PC is not picking up the phone but more like tye phone is not letting connection ....well connect...please help?? I want to try and get some backups going and updates and also play with photos and vids ....please please please help

You have an H990 or an LS997? Also, the phone will charge, even on MTP(which is what it uses to communicate with PC), so you don't have to try to force stop it. Have you gone into device manager or ADB to verify your PC isn't reading the phone?
Sent from my LG-LS997 using Tapatalk

I have the h-990 and yes i have gone to device manager and there is nothing...

I've been having the same problem I couldn't change USB connection type from mtp to charging or ptp etc...what I found is if I try to change it from the developer menu it doesn't want to work, but if I bring down the notifications shade and expand the notification for it and change it with the popup it tends to work most times...I did have one time I couldn't get it to work at all until I factory reset my phone (wiped and reflashed ROM but I'm rooted and rom'd)... Sometimes restarting both phone and PC works...I'm not sure what it is it seems to be different on every PC I hookup to ...oh and sometimes I've toggled USB debugging off then on and that helped....so without several people having the problem and all trying to collect information about types of PC and cables and other individual variables I figured its some kind of glitch or some code error somewhere that under certain circumstances makes the v20 stupid, that likely won't be fixed or solved...this is just my experience , i thought maybe one of the things that seemed to help me might help you....good luck