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I have an O2 XDA mini S.
I have spent about 12 hours trying to configure it, and am having a complete nightmare. Am completly stuck and hoping someone can help me.
I have put in all the settings on the XDA and told it to sync with our exchange server. The device connects and you can see it syncronising eg Calander 6/6, emails 60/60.
So it all looks like it is working I then go into my outlook email folder on the device and all my folders are there but they're all empty. I have altered the syncronisation options so it syncronise all my folders for the last 3 days, but still nothing.
Strangely if I create a calander appointment on the XDA it does get syncronised back to the calendar on the exchange server. The same if I send an e-mail, the e-mail does get sent and ends up on my exchange servers sent items.
So basically anything created on the XDA gets synced back to the exchange server, but anything created on the exchange server does not get synced across to the XDA. Even though when you connect it looks like it does.
We are using Exchange 2003 SP2, and ActiveSync Version 4.1.
Any help would be very much appreciated as we have bought 5 of these XDA's for all the top brass at my company and they are breathing down my neck asking when they are going to be set up.
Hi,
I'm sure you have already checked, but are the folders set to synchronise within Outlook on the device.
Menu/Tools/Manage Folders and put a cross in the appropriate boxes.
Apologies if you had already done this.
Regards,
White.
Thanks for the reply and yes I have already done that.
To clarify some of my earlier statements I am trying to do this wirelessly using GPRS, but to rule out any firewall problems (we use ISA 2004), I have plugged the device into my PC using a USB connection I have then changed the server address to the local address and the same thing happens.
The only slightly odd thing I'm doing is using an HTTP connection as I can't get the certificates to be accepted on the device for an HTTPS connection.
Duplicate post deleted,
Sorry.
Regards,
White.
Try this link
http://www.msexchange.org/tutorials...ng-Part1-Microsoft-DirectPush-technology.html
for me it works fine so I will try to help... but lets try the link first.
Have checked through our configuration with regard to the above link and everything is fine.
I just don't understand as the XDA appears to connect okay, and seem to be uploading from the server, it can also send things back to the server. It just doesn't actually recive anything.
It's so frustrating eg it will say reciving 0/61 e-mails it will then go to 61/61, eg like it has dowloaded them, but when you look nothing is there. It must be talking to the server though as it knows how many e-mails there are.
Not much help here..............
..............but I gave up with our exchange server !! 8-(
I, too, couldn't get past the certificate error.
Really pi**es me off !! Yet I can lie in bed @ home and VPN onto the server desktop via my XDA and my home WiFi switch/router and read my emails via the server's IE via the company intranet.....<shrug>
I HATE MS sooooooooooooooooo much !!
Enough redundant posting already !!
I agree
I agree it's crazy about the certificates, it's just bizarre that it doesn't give you the option to accept the certificate anyway. As I'm stuck with using HTTP now which is obviously not very secure. Well I would be stuck using HTTP if I could get it to work, but as posted before it just doesn't.
So stuck with dowloading my e-mails using IMAP, and syncing my calandar using a usb cable, which is not ideal.
Anyway once again any insight or help would be great.
http://support.microsoft.com/kb/817379/en-us
Method 2 is what I've had to do to my exchange server to get anything working.
Thanks
Have already made the changes discussed in the article, as before I did that it was erroring out, now it appears to dowload the e-mails but nothing happens.
Thanks for the tip!
I needed this info!
Further info............
....................O2 have told me via dataservices support there is a problem with self-certification - This has come from Microsoft who have said there is an issue.
O2 and MS are working on a fix but no timeframe as yet - a number of users have reported the issue.
Third party certificates are OK apparently - I have tracked down a free source - www.cacert.org but whilst i have got a personal email certificate for my PC I can't get throught the documentation to obtain a certificate for the Exchange server at work. This is because, I think, we don't have a domain that's linked to it - we just VPN to an IP address......if anyone can help work out how to submit a valid certificate request, I'd be very grateful
Further info............
....................O2 have told me via dataservices support there is a problem with self-certification - This has come from Microsoft who have said there is an issue.
o2 and MS are working on a fix but no timeframe as yet - a number of users have reported the issue.
Third party certificates are OK apparently - I have tracked down a free source - www.cacert.org but whilst i have got a personal email certificate for my PC I can't get throught the documentation to obtain a certificate for the Exchange server at work. This is because, I think, we don't have a domain that's linked to it - we just VPN to an IP address......if anyone can help work out how to submit a valid certificate request, I'd be very grateful
so you are unable to set up the sync between your O2 and the exchange server? or you cant get the HTTPS to work at all?
my colleague is using a QTEK9100 and he managed to get the push mail to work. the sync with exchange server seems to be working. he couldnt get it work before this because exchange server need to have HTTPS enable, so we endup getting a digital cert from a vendor.
so now he is happily getting email push to his qtek. and sync works fine as well. i am yet to get my unit so i cant say much about the setting need to be done but there must be something missing here.
Hi.
I have Exchange 2k3 SP2 using my own certificates, an XDA Mini and XDA Exec with O2 GPRS all using push email fine. No issues with O2, Exchange, Microsoft or anything - it just works!
The only thing I did need to do on the XDA's was to import a copy of my Certificate Servers root certificate.
Have been using this with Exchange push for a couple of weeks and before then used the same setup with XDA IIi's using Exchange Activesync.
Merlin
Hi.
I have Exchange 2k3 SP2 using my own certificates, an XDA Mini and XDA Exec with O2 GPRS all using push email fine. No issues with O2, Exchange, Microsoft or anything - it just works!
The only thing I did need to do on the XDA's was to import a copy of my Certificate Servers root certificate.
Have been using this with Exchange push for a couple of weeks and before then used the same setup with XDA IIi's using Exchange Activesync.
Merlin
Lucky You, RB............
.............I, too have imported the server certificate but neither I nor O2 could get it to install on mine or their machines.....that's when they told me about the issue..................
It's a valid certificate cos our server works as it should !
The real crazy thing is, I can VPN to our server using my XDA via my home WiFi router, see the server desktop via mstsc and open my exchange mailbox using the company intranet in IE - all on my XDA in my bed !!!
Security ?!!? Pah!!!!
Hi
Which certificate have you imported, the certificate on the exchange server or the ROOT certificate from your Cert Server?
You need the ROOT CERTIFICATE not the Exchange Web Server certificate
Merlin
We're running...........
........SBS 2003 SP2 with Exchange Server
The certificate is the only one we have for the server as a whole.............
If you click on the certificate and look at the certification path tag, what does it say...(Can you post a screen shot of it?)
My company runs an exchange server for email, and I was wondering if anyknow knows how to connect to them, using the mogul. I went through the setup on the phone, with no success...Are their any additional steps required to connect to the server when you are not on the same network as the server?
Missing Certificate ?
I think you'll have to install the certificate from your Mailserver on the phone to get it working.
Do you get any active-sync error code when you're trying to sync ?
In general you get an error-code in ActiveSync which is telling you what's wrong...
IMHO the best idea would be: aks your IT-Stuff in your company
you need to add a server in active sync with your companys exchange server addy and your username/password
To be clear you need to enter your companies OWA server address. At most small companies this is your Exchange server and at most large companies it is your ISA server.
Example:
You access OWA using https://exchange.mycompany.com/exchange
You enter: exchange.mycompany.com in the activesync settings and you use your username, password and domain to authenticate
You also need to make sure Outlook Mobile Access is enabled on the Exchange Server and on your Exchange Mailbox. You will need to contact your IT Admin to verify these settings.
I'm in the same boat as the OP. I had been trying to hit the mail server directly or via VPN, with no luck, probably due to no certificate. Never thought about OWA. I set this up as indicated in the prior post, and checked 'Tasks' only (just to run a quick test), and it sync'ed fine. I then checked email and calendar, and now it takes me to a company sign-in web page (same page I encounter when using web access to OWA). Weird thing is the page is in the ActiveSync window and does not appear to be rendering correctly or completely (e.g. no 'submit' button). Nonetheless, I sign in and click where the submit button "should be" and the page goes away and it appears to start syncing, only to take me back to the sign-in page again after 15-20 seconds. Any suggestions on how to get past this point? I've tried logging in to OWA from IE, but ActiveSync still brings up this sign-in page. And yes, I've got my userID, pswd, and domain properly set up as well. Thanks.
BTW, my company IT won't help because they only support handheld access for specific company-issued devices.
try using mail.yourcompanymailserver.com/oma
its a lightweight version that handles easy in mobile browsers (only if your IT guys have enabled it)
as for the OP your exchange settings could vary depending on how your admin set it up, ssl (requiring a certificate) or not. to get the certificate from your company you can dl it from the server mail.yourcompanymailserver.com/cersrv
you log in using your mail credentials and you select download certificate chain and select a der 64.
save it to your phone and just install.
chances are though if your company is using a lot of treo's they dont require ssl because you can't install self issued certificates on them (good work palm). so if you want to ask your IT guys their setup and post it here i can try to walk through it with you.
this is my situation and how i got it to work.
Although i tried to internal address of 1x01po2s.domain.name, that didn't work.
I thought about it for a while, and reasoned if i can access my companies exchange server outside the network through a http://mail.domain.name address, then maybe that'll work hahaha
BAM! it did and now it works perfectly fine. Conincidentally, since i started trying to get this going last week, i emailed a few guys i know and the last one who got my email (it was forwarded to try to solve the problem) said that because of security policies, i am not allowed to do this. Ooops!
Here is a quick run down of my settings:
server address: mail.domain.name
ssl is selected (checked)
username: exchange/nt workstation login name
password: user password
domain: network domain (we have different domains)
save password is selected
under advanced you can select whatever options you like
next select e-mail, and any other options you want
and you're done!
I also enabled the push email icon and get my email regularly on my phone throughout the day.
Well, i hope that this helps some of you out.
server address: mail.domain.name
Click to expand...
Click to collapse
just so folks know there is no standard for this, its whatever subdomain your company decided to put OWA on, for my company its webmail.companywebsite.com
best thing to do would be to ask someone in your company how to access email from outside the office using internet explorer, thats the address your lookign for
Sprint mogul (Titan) WM6.1 Rom update killed exchange server activesync
(Sorry in advance for the long Email) I purchased a Mogul from RS about three weeks ago. For the first week, it worked great! I logged into my company exchange server down loaded and synced email, cal,contacts,tasks ... was very excited. I also got very excited when I started t read threads in this blog .... it seems like there are some pretty smart members maybe someone can help!!
Noticed that there was a new Rom (Sprint TV and improved connection) installed the ROM.
Have spent endless hours with HTC technical support, sprint technical support (not an appropriate name). At times managed to get the email to load but never again Cal, Tasks, contacts. Always able to get sent emails to load (by checking option) . I'm left with a couple of alternatives (any others would be greatly appreciated (actually I really like this phone but I need my email,schedule,etc to work) The error is 0x8503001C there is no exact description about this from MSmobile it seesm to be an awh**** code. Searching on the web provides 1000s of hits unfortunately not just my issue.
o Go to an early Rom WM6.0. So far it seems like to do this I need to unlock the phone then flash the earlier rom?? Since no SIM card I need to hack the registry?? There are several products out there which is best (I do not mind paying for somethng that works well). I down loaded several "Oficial ROm versions ... unfortunately did not write down the number of the one the phone came with.
o Find some way of getting this thing to work well to keep the extra features
o My grace period ends in a week ... cancel with Sprint go to Att but there is not a 3G phone I like ... only Iphone ... it has issues for exchange server??
o I got my wife a Touch at the same time (it runs WM6.1) same issue. Downloaded once my corp email no cal, etc.
o I was told that this Rom was cooked up by MS & Sprint what a disaster
Please, please help ... Thanks in advance
Scurfer
Exchange email and Skype not working after Upgrading Sprint Touch to Wm6.1
The Exchange activesync died at connection and never can sync my company emails after I upgraded Touch to 6.1 Sprint/HTC ROM. Skype also does not work, no sound after first ring, even with 2.2.0.45. I like the GPS and Rev.A speed, and do not want to risk downgrading the ROM. Anybody encounter ssimilar situation?
I'm trying hard to like my x1, can anyone help?
Whenever I try to access OWA using either PIE or Opera I get a page cannot be displayed error. Anyone else seen this and got a solution? OWA works fine using my E90 S60 browser.
Thanks, Martyn.
Just tried it on Opera 9.5 build 15202 and it renders really nicely - pleasantly surprised!
Doesn't work in my Opera Mobile. Can't remember the build. It's the one with Manila favs from Itje's thread.
It works nice and is really fast (as always) in latest Opera Mini.
martynb said:
I'm trying hard to like my x1, can anyone help?
Whenever I try to access OWA using either PIE or Opera I get a page cannot be displayed error. Anyone else seen this and got a solution? OWA works fine using my E90 S60 browser.
Thanks, Martyn.
Click to expand...
Click to collapse
Try Opera Mini.
I'd not like to use Opera Mini for sensible sites
like OWA. It transmits logins over a proxy,i don't
think it's a good idea...
why don't you use Active Sync? You can sync it
manually and e.g. only for the last days. But for
the most it uses less traffic then visiting
the OWA site everyday...
Better yet, set up your push email. It keeps a HTTPS session alive. You just need to install the certificate on your PC to set up the sync, which you can get from OWA.
bedlam_au said:
Better yet, set up your push email. It keeps a HTTPS session alive. You just need to install the certificate on your PC to set up the sync, which you can get from OWA.
Click to expand...
Click to collapse
How?
Will it work without OMA (mobile access)? I don't think so. We don't have a frontend server to support ssl connection from mobile devices, and I'm pretty sure I've tried everything.
If you have a magic way to make it work I would really like to know.
I've been having the same problem...
...and I tried Activesync, but I get a 'certificate' error. I can't figure out how to get the certificate on my device.
I spent days searching the web for an answer... and I gave up after a while.
Oms said:
I've been having the same problem...
...and I tried Activesync, but I get a 'certificate' error. I can't figure out how to get the certificate on my device.
I spent days searching the web for an answer... and I gave up after a while.
Click to expand...
Click to collapse
If you have the .cer file, you just copy it to your device like any other file and run it from there. It should install. I had a few weird cert errors when trying to get mine to work but random poking and prodding seemed to get it up and running eventually.
maedox said:
How?
Will it work without OMA (mobile access)? I don't think so. We don't have a frontend server to support ssl connection from mobile devices, and I'm pretty sure I've tried everything.
If you have a magic way to make it work I would really like to know.
Click to expand...
Click to collapse
To be honest, I don't know, I'm not the exchange admin.
My company's fairly tightfisted when it comes to IT expenditure, so I'd be surprised if they forked out anything extra.
A cursory glance at MS's documentation implies that it shouldn't be necessary because as far as the exchange server is concerned, it can't tell the difference between WinMo's client and a regular web browser. I stand to be corrected by someone who actually knows what they're talking about.
Try installing the cert and setting up your server in Active Sync. It should just work.
I had problem in my work getting this working but after a clean install of OWA on our front end server everything worked properly. The only think needed on the X1 was to import the cer file if you going to use Exchange/Active Sync connection as someone has already suggested.
IE and Opera always worked it was just Active Sync which had problems.
I've just recently got an X1 and been trying furiously to get active sync to work. But as I don't have access to the exchange server at work, I've been trying to find out how to obtain a copy of the cert from my outlook.
Haven't been able to find anything, any suggestions would be much appreciated!
Grab the cert from the OWA website, cause it should be SSL encrypted. The browser shows the encryption with a small lock symbol. Click on it an get more information about the cert. When you opened it, open the cert for the CA shown on the last register. In there choose "save to file" and copy it to your phone.
On the phone open the cert with any file explorer, that will import it into the phone's cert store. From now your phone will trust your company internal CA.
This way is only useful, if your company uses self generated certs with an internal CA. You can see this, if your browser at home (the pc there has nothing to do with your company) show an cert warning, if you open the OWA website. If you really can't get acces to this site from the internet, forget all of the above
Brilliant! I'll give that a go when I get home! I'll let you know how I get on.
Thanks again mcfisch!
I just realised what I did wrong the first time. Under server, I put the wrong address didn't I. However, I've come across another problem, Where it asks for the login credentials, there' username, password and domain, what do I put under domain?
Its all sorted now! I can't believe I was being such a dumbass! I was over complicating things way too much!
Happy days!!!!!!!!
Hi
I used to be able sync to my work Outlook email via ActiveSync / Outlook Mobile Access (OMA). However, yesterday my work IT department disabled OMA on my Exchange server as they do not support anything other than the blackberry. Despite my protestation they are refusing to re-enable OMA. This leaves me with a big issue!
Does anyone on here know of a third party application that can sync outlook emails and calander using Outlook Web Access (OWA)?
I have found an application called Chronobis which is able to sync from OWA but only one way i.e. deleted items on Chronobis will not delete from my Outlook inbox and calendar appointments added won't sync to my outlook calander (or so I believe). Whilst this is a good start it really doesn't get me to where I need to be.
I am desperate to sync my work outlook emails to my new HTC HD2 (its the main reason I got it)!
Anyone got any other ideas / know of any other applications?
Would really appreciate any suggestions.
Thanks in advance.
Yes, you can use a service called Seven.
Thanks for your response.
I've had a look and it seems this could do the job! Seems that the only way to get it was to join the beta programme which I've done but when I put my the vendor in it doesnt give me the HD2 as an option.
Any ideas what handset I should choose that will work with the HD2?!
I've also read compatibility issues with Manilla 2.5 in their forums. Has anyone managed to get this working successfully on an HD2? Also, are you able to move emails to your different folders using this app and have them sync with the exchange?
Is this the best / only app out there for my requirement?
Sorry for all the qus!
Thanks again.
ActiveSync uses OWA. Put in webmail server, username, password and works.
OWA still works, like afterburn said, i got my calendar, email and tsks to synch. lol now all my contacts are on my university email accounts, pretty cool tho.
no need for thirdparty, active sync does it.
dont know what OMA is. but what you want is exactly what OWA gives you.
dont set your owa using HCT SENSE/MANILA SETTINGS. do it through normal out look ad account way. HTC tick boxes for tasks, calendar and other stuff are greyed out and only email is available.
but on the standard outlook mobile all the settings are there.
need a run through of how to set it up?
Thanks for your responses guys.
OMA is office mobile outlook. It is a setting within the exchange server which either allows or disallows a mobile device to access emails through the mail app. Having OWA does not mean that you will be able to access your emails from a mobile device (except through the mobile browser).
Activesync uses OMA rather than OWA so at the moment I'm stuck!
As a result I need an app that syncs via OWA.
Seven seems to be able to do it but I could do with any answers to my qus above.
Happy to be proved wrong on this but one day it was all working fine and the next my exchage server settings had been changed and it stopped working.
Any exchange server admins on here who can confirm my thinking is correct?
Gooner4_1998 said:
I've also read compatibility issues with Manilla 2.5 in their forums. Has anyone managed to get this working successfully on an HD2?
Click to expand...
Click to collapse
I'm using Seven on HD2. There were compatibility problems with custom ROMs on other devices based on leaked Leo Manila.
Why don't you use Blackberry Connect on your Wm device? That way, you can sync the same way as Blackberry devices. Of course that requires you to have BB access rights, but since they are so BB happy, you may be able to get that.
You can get it here: http://www.htc.com/us/mobile/connect/8925/install/default.html
Of course it is not specific for the HD2, and I have no idea if it'll work, but it is worth a try.
BB connect sounds like a good idea, wasn't aware it was a possibility, thanks.
I actually have a BB from work so I know that I am set up for it. However, I work for a company that are very keen on security so there is no way they will give out the settings I would need (its set up by the IT department and then just given to you).
Is there any way to get the info / settings I need from my current blackberry? Ive had a look on it and can't see anything obvious.
Just checked through some documentation on BB connect and unfortunatley it requires that I install ActiveSync and BB Connect on a computer connected to my works network.
As I dont have admin rights on my work laptop I won't be able to do this (unless anyone knows how to install programs without being an administrator!).
Looks like Seven might be the bset solution!
Vangrieg, which handset did you choose to set up for the HD2?
Thanks
I admin an exchange server, the most common reason for OMA not working is if there isnt a valid ssl cert for the domain, but i can confirm that as you mentioned, it will deffo not work if mobile access is turned off on the user account (there are 2 seperate options for web and mobile access)
i dont see any decent reason why a server admin would disable it, he must be on a power trip or sommert!
Thanks lancemate.
Could the valid ssl cert be the reason even if others in my company are still able to access as before? Its only affecting me. I've set up one of my collegues mail accounts on my phone to see if it still worked and it did without any issues.
When I called IT they said they hadn't changed any of my settings so I had assumed that OMA was the issue. I asked them to check and to re-enable and they told me they were unwilling to even look at my settings!!! Our IT department has been moved to India which makes it even harder to get any help!
Could an ssl cert suddenly just expire?!
Is there anyway of me to get a valid ssl cert for the domain witout going through IT to see if this is the issue?!
Been doing some more research and want to see if getting an ssl certificate onto my phone will make it work. Absoloutely no idea if it will work but its the last thing I can think off!
Is it possible to download the SSL certificate from my OWA site?
If I double click on the padlock in the bottom left corner I can get the certificate details up on the "details" tab (although there are loads of files and I don't know what I'm looking at!). When I click "copy to file" the export wizard come up but I have no idea where to go from there!
Anyone able to offer any assistance please?
Also, I'm sure this is a stupid question but would I need to put this certificate on my phone or could I use a different one?!
Thanks
It cant be an SSL Cerificate issue if your Colleague's account works on your device.
It MUST be that OMA is disabled on your account or something else is horribly wrong. As mentioned above i cant see any reason why an Exchange administrator would disable OMA.
Can you connect to your account using activesync on a different device to check whether its the phone or settings on server side?
To help you with using Blackberry Connect as a possible solution here are some resources on how to run programs that require admin level on machines you havent been given admin rights to. Some methods cover your tracks completely and others simply let you create/amend and delete windows accounts and associated rights in whatever way you need.
i would suggest using the first link to create a bootable usb stick that loads a modified linux command prompt. You can then use this to give yourself local admin rights.
http://pogostick.net/~pnh/ntpasswd/
http://www.jms1.net/nt-unlock.shtml
http://internetbusinessdaily.net/how-to-hack-a-window-xp-admins-password/
I've tried to set up on 2 other phones, bith with no joy so I'm guessing its the server side rather than the phone.
Is there no way that its anything to do with the ssl certificate? Are they set up company rather than by user? Will my suggestion of putting a certificate on my phone definately not work (if I could even find out how to export it from OWA)?!
I also cant see why the OMA would have been diabled so thinking it must be something else!
Thanks
I share Gooner's concerns and look forward to finding a solution. 1) My company has not yet enabled mobile devices to sync via Outlook Web Access. 2) Blackberry Connect does not yet work on HD2. There is a thread for BBC on this very same forum.
I am confident that a solution will soon emerge for 1) and/or 2).
Audio Oblivion said:
It cant be an SSL Cerificate issue if your Colleague's account works on your device.
Click to expand...
Click to collapse
Well, sometimes you need to install the certificate manually on your device to make it work. That's the case where I work - we use a self-signed certificate.
I use zarafa as a direct replacement for exchange, it syncs my emails,calendars, contacts etc.
It allows push email as well.
Hi JMes
After looking around I have found it appears that there are 2 services that will allow you to sync a mobile device using OWA, even if it is not set up for OMA.
Seven - Currently in beta but others have had success with this service on an HD2. I believe that it will sync Calendar, Tasks and Email.
Emoze - Also allows you to check outlook via OWA and offers a free service or a paid for service. Paid for service allows you to remove the "sent from emoze" tag allows attachemnts to be sent up to 2mb (rather than 100kb). Think it costs 10 euros a year.
After having been connected to my company's MS Exchange server on my HTC EVO for over four months, I was prompted to change my password on the domain (on my PC) and since then, I've not been able to re-connect with the new password.
I tried deleting the account and rebooting my phone and re-creating the account from scratch, but whenever I try to re-connect, I get the following error message:
Setup could not finish
Unable to open connection to server
The IT guy at work put in his own credentials and had the exact same problem.
The interesting thing is that I downloaded a trial of Touchdown for Exchange which uses the same credentials, and that seems to connect fine. I have no idea why one works and not the other.
Does anyone know what might be happening when I try to connect by adding a new account?
My suspicion is that there was some change in the Exchange server settings that impacted me once I changed my password to reconnect, but would like to hear other theories.
aagha said:
After having been connected to my company's MS Exchange server on my HTC EVO for over four months, I was prompted to change my password on the domain (on my PC) and since then, I've not been able to re-connect with the new password.
I tried deleting the account and rebooting my phone and re-creating the account from scratch, but whenever I try to re-connect, I get the following error message:
Setup could not finish
Unable to open connection to server
The IT guy at work put in his own credentials and had the exact same problem.
The interesting thing is that I downloaded a trial of Touchdown for Exchange which uses the same credentials, and that seems to connect fine. I have no idea why one works and not the other.
Does anyone know what might be happening when I try to connect by adding a new account?
My suspicion is that there was some change in the Exchange server settings that impacted me once I changed my password to reconnect, but would like to hear other theories.
Click to expand...
Click to collapse
I for the life of me don't understand why I can connect to my exchange server using a third-party app (touchdown) but not using the native email app.
Sent from my PC36100 using XDA App
If your company made any changes to their exchange server, then you need to figure out exactly what is needed to connect. I have setup 10 different android phones on our exchange server, and the settings to connect were different on 5 of them. We also had 3 of them that were on exchange 2010 instead of exchange 2003, and those settings were even more different.
matt2053 said:
I for the life of me don't understand why I can connect to my exchange server using a third-party app (touchdown) but not using the native email app.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
+1. I've spent hours with IT and with Sprint and nothing. I got this from Sprint to help my get it going, so I will post here in hopes it will help you. They sent me this link:
http://community.sprint.com/baw/message/208942
And this email:
"The only way to fix this issue is by having access to Active Directory on a server with Exchange plugins.
Go Active Directory Users & Computers (Enable Advanced Features if needed)
Open the properties of the user that is having the issue
Click on the Security Tab
Click the Advanced button
In the Default Permissions tab check the box at the bottom for "Include inheritable permissions from this object's parent"
Wait for AD to propagate (5-10 minutes) "
The info on the link I was not able to try because it required changes being made to the server that my company would not allow. The email info they sent me did not apply to me because the server at my job was already set up that way.
Good luck. I gave up getting the native app to work right. I don't know why something that should be so simple is such a mission.
Not sure if this will work or if you have tried it but. Clear the application data/cache from the applications menu in settings.
For you server, did you put in "owa.mycompany.com" or "somethingelse.mycompany.com"?
It sounds like this might be the problem. You need to have your owa server listed there instead of the exchange server for Outlook.
Jye75 said:
For you server, did you put in "owa.mycompany.com" or "somethingelse.mycompany.com"?
It sounds like this might be the problem. You need to have your owa server listed there instead of the exchange server for Outlook.
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Yes, I gave that a shot: connect.companyname.com
Thanks for the suggestion though.