Database Users

7501 replacement keyboard?

Hey guys -
I just picked up one of these interesting devices at CompUSA's firesale, and it is in good condition, but for one thing - it seems like the KB was dropped and has a small dent. Now, it is totally cosmetic, but something I would like to eventually fix (cost permitting).
I have done some searching, but haven't found anything about a replacement part. Anyone have any experience with this?

I haven't seen one mention of a replacement keyboard, but replacement cases for the main unit are available online. Have you tried calling HTC?

i saw a replacement dopod k/b for 150 usd.. cant remember where, just came up through extensive googling for a replacement body

techntrek said:
I haven't seen one mention of a replacement keyboard, but replacement cases for the main unit are available online. Have you tried calling HTC?
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I agree, call HTC, they are usually pretty good about sorting out this sort of thing.

rorydaredkign said:
i saw a replacement dopod k/b for 150 usd.. cant remember where, just came up through extensive googling for a replacement body
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I saw your post and took a quick gander myself. I did find the Dopod version; only complaint is it is silver and not black..
http://cnn.cn/shop/dopodo2-u1000-athena-platform-c-138_416.html
But, it is an option if HTC can't help (going to be calling in a few; lunch break.
I will let you know know what they say. Thanks!

Well, thanks for the advice guys, but THC was a no-go. I called both the general support number, and the warrenty/repair number given to me by support, and came up short both ways. They flat out said they don't sell the part alone, and that she (nice lady at least) did not know where i could look. I guess i may consider the dopod version as backup; thankfully, this is a fully usable unit even without the keyboard; I will just have to be careful as it could scratch my body; something I don't want...

Just out of curiosity, which store did you get it from?

ricoks said:
Just out of curiosity, which store did you get it from?
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for the amount a replacement will cost you might be as well to send back your cosmetically damaged one and buy a new athena elsewhere.

Many of us prefer to use the device without the keyboard. Some may be willing to sell it or swap with you for a reasonable price perhaps?

eaglesteve said:
Many of us prefer to use the device without the keyboard. Some may be willing to sell it or swap with you for a reasonable price perhaps?
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Depends on the price, but sure, I would entertain offers.

Cracked screen returns advice

I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.

I have not returned a phone yet, but as many have stated, "it does not void your warranty to root, only to unlock the bootloader" so in theory you should just be able to send it in.

.....except that warranty won't cover a cracked screen.. I think the going rate was $280?

are you insured through assurion?

You broke it, you buy it.
Sent from my Nexus One using XDA App

t0ph0id said:
I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
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I dropped my N1 on the floor in my house (stone floors) two weeks ago and cracked the glass screen.. picked up a new glass screen on ebay for $38 shipped and spent about two hours replacing it myself.. turned out perfect.. just be very patient and take your time during the replacement process.

This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?

t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
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No, it's the digitizer/screen. The display would be a lot more expensive to replace.

Hi mate.. if the amoled still works you are fine yiu would just need a new digitalizer, about £20 from ebay and fix it youself.. if the amolded wkrks you need a new lcd, £45 from ebay.. i nroke my amoled, fixed it and now works.. good luck!!
Sent from my HTC Desire using XDA App

t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
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khaytsus said:
No, it's the digitizer/screen. The display would be a lot more expensive to replace.
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If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?

when i dropped my nexus one, the amoled broke, not the outer screen/digitizer. i believe the cost for a new amoled was around $85 plus shipping and it would also cost your warranty. therefore, i sent it back in for repair and it cost $115 total, warranty still intact. btw, i opted for a refurb unit instead of waiting for them to return my damaged unit.
good luck, you have to decide if its worth voiding your warranty to fix it yourself.

t0ph0id said:
If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?
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Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.

khaytsus said:
Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.
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Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.

t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
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It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App

t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
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!PANDA said:
It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App
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Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...

t0ph0id said:
Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...
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These were the options to fix my Desire but then got it with the fee and fixed it my self
Sent from my HTC Desire using XDA App

I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.

Hey buddy i had the same issue with my desire.. cracked in a similar way, HTC quoted me £238 for screen, housing, new logic board & labour.. even asked them just to replaced the screen cos i did see anything wrong with the housing but they said they couldn't do it cos motherboard had been bent..
so just got a replacement lcd from ebay at £45, took 45mins to fit the new screen everything working correctly
oh and the logic board wasn't bent! cheeky HTC

incredulous said:
I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.
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I've already spoken my mobile insurance and they repair/replace accidental damage so I know I can go through them if it's going to cost too much.
They'll repair, replace, give an alternative if they don't have the model or give a cash equivalent.

Yep haha, seems hard when yoyr trying to take it apart and not brake any bits off, but now.. soo proud of myself! Never thoughed I would ever be in my phone, sick thought, jehe
Sent from my HTC Desire using XDA App

HTC repair - Maximum charge?

Basically my power button is gone (Flex and button) and the digitizer doesn't register any touches (However is brand new and shouldn't need replaced), which I believe is due to my messing around in the internals.
Does anyone know how much HTC would charge at the maximum? I don't want to pay to get it shipped off and returned if i'm going to be given a >£200 figure. My alternative is to spend around the same amount on a 'budget' phone but I love my Nexus and simply want it back in it's glory!
Oh and this is in the UK. Thanks!

Hollow.Droid said:
Basically my power button is gone (Flex and button) and the digitizer doesn't register any touches (However is brand new and shouldn't need replaced), which I believe is due to my messing around in the internals.
Does anyone know how much HTC would charge at the maximum? I don't want to pay to get it shipped off and returned if i'm going to be given a >£200 figure. My alternative is to spend around the same amount on a 'budget' phone but I love my Nexus and simply want it back in it's glory!
Oh and this is in the UK. Thanks!
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why dont you just call HTC see what they tell you.

josemedina1983 said:
why dont you just call HTC see what they tell you.
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Oh I am tomorrow, but the last time they said they couldn't give me an estimate. I will probably end up sending it in but was a little interested to see if anyone had been charged for anything similar.

Hollow.Droid said:
Basically my power button is gone (Flex and button) and the digitizer doesn't register any touches (However is brand new and shouldn't need replaced), which I believe is due to my messing around in the internals.
Does anyone know how much HTC would charge at the maximum? I don't want to pay to get it shipped off and returned if i'm going to be given a >£200 figure. My alternative is to spend around the same amount on a 'budget' phone but I love my Nexus and simply want it back in it's glory!
Oh and this is in the UK. Thanks!
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What do you mean with "messing around in the internals."
Is it gone or just dont respond?
I just read in a Swedish forum that 4-5 people had the same problem, all of them sent it in and got it fixed, no charge. But some of them had the same problem again a month later and had to send it back again. One guy got a new the third time. Rooted or not.

Cracked LCD - Repair Help

I'm pretty sure I cracked my LCD but before I go on a man hunt I figured I'd check here first.
I tripped and rolled on my phone yesterday causing this to happen, when I turn on my Nexus you get a few colors but mostly the screen is black. The top glass is not broken.
I called HTC (my phone is still under warranty) and they said it'd be 155 bones to get it fixed.
Any idea where I can buy the LCD to fix this myself for cheaper?
I searched but couldn't find anything really.

this, this or this?

I have a broken one too, fell 2 floors down from stairs onto marble floor, though only amoled broke and i bought a new one for $100 cuz it was the only one who shipped to my country

Yep sounds like your LCD is broken. It's an easy enough fix if you wish to do it yourself, you should be able to get one on eBay for relatively cheap. I've actually got one spare that works perfectly if you want it. I'm based in the UK so it may be cheaper to get one on eBay if you're not around the same area.

Hollow.Droid said:
Yep sounds like your LCD is broken. It's an easy enough fix if you wish to do it yourself, you should be able to get one on eBay for relatively cheap. I've actually got one spare that works perfectly if you want it. I'm based in the UK so it may be cheaper to get one on eBay if you're not around the same area.
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I tried calling HTC as my phone is still under warranty for another month. They said it was a known issue and would most likely be fixed for free. So I decided to try that route. I'll keep ya'll posted.

difrnt said:
I tried calling HTC as my phone is still under warranty for another month. They said it was a known issue and would most likely be fixed for free. So I decided to try that route. I'll keep ya'll posted.
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LCD screens being broken by people falling onto them is a 'known issue'? Ya don't say!

DirkGently1 said:
LCD screens being broken by people falling onto them is a 'known issue'? Ya don't say!
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It surprised me to, haha!
Supposedly they've had issues with people using their nexus and the LCD just breaking underneath the glass and that's what the rep said they would put in the ticket even though I had told them the real story.

difrnt said:
It surprised me to, haha!
Supposedly they've had issues with people using their nexus and the LCD just breaking underneath the glass and that's what the rep said they would put in the ticket even though I had told them the real story.
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Good stuff, sounds like you got a pretty decent rep to handle yours

I just had this same repair done by HTC. On the first information-gathering call to HTC, the rep told me I'd be without my phone for 2-3 weeks. So then I considered trying to repair it myself using an AMOLED screen from ebay, but saw they ship from China and didn't feel like waiting for that either.
In the end, HTC pointed out that they could ship me a replacement phone before I sent mine in. I received a working phone two days later, shipped mine and then approved the "repair" via a support website. Obviously, they then repair the damaged phone and dump it into the repair pool.
It cost $115 and I was very happy with the process.
Hope all goes well with the free repair!

So, I called in today to check the status. My nexus is on it's way back repaired and all...FREE OF CHARGE.

difrnt said:
So, I called in today to check the status. My nexus is on it's way back repaired and all...FREE OF CHARGE.
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Congrats. HTC has been pretty great about service with the N1.

Screen shattered/broken

My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.

Vaibhavs800 said:
My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.
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^If your phone is under warranty and you're convincing enough, they'll replace it for free.
Else it'll cost you approx 1.5k for a new screen panel.

h4r5h said:
^If your phone is under warranty and you're convincing enough, they'll replace it for free.
Else it'll cost you approx 1.5k for a new screen panel.
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Thanks man
well it is out of warranty. But will replace it anyway for that price

Vaibhavs800 said:
Thanks man
well it is out of warranty. But will replace it anyway for that price
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^Np.
Also am pretty sure those guys would ask around 2k at first. Make sure to bargain and bring them down to around the price that I mentioned in the previous post. Good Luck.

h4r5h said:
^Np.
Also am pretty sure those guys would ask around 2k at first. Make sure to bargain and bring them down to around the price that I mentioned in the previous post. Good Luck.
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They will do it for 2.6k. But I never bothered to bargain

Vaibhavs800 said:
My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.
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u can get it done within 1700. i got my screen, the surrounding shining rim & a new battery cover for Rs. 2600.. (in bangalore)

silverdream007 said:
u can get it done within 1700. i got my screen, the surrounding shining rim & a new battery cover for Rs. 2600.. (in bangalore)
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The final bill was 2.5k. Bangalore is he it hub that must be why it is cheaper there. Was thinking of getting a white cover.
First my G3 showed weird colours onscreen and would not boot and I tried atleast six times.
The next day I showed to my friends how poor service samsung gives but my phone miraculously came back to life only to make fun of me. Only this time I had booted it without a sim. Now its working as well as ever.