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Hi everybody,
I have an 02 xda mini s and I cannot make or receive any phone calls. I was given it by a friend almost brand new. I put a Vodafone sim in it and for the first few weeks it worked fine and I could make and recieve phone calls no problems. All of a sudden, for no apparent reason, I couldn't do either. I can send and receive text messages fine however. One other thing to add is when trying to make a phone call, it goes to ring out as usual, but at the point of when a phone would normally ring it cuts out and you can hear 3 very faint tinny sounding beeps. It is very irritating as it is excellent at everything else but I just cannot use it as a phone
I would be very, very grateful to anyone that could help.
P.S I have noticed on several forums there have been similar question with no responses, perhaps this is something quite rare or unheard of.
It could either be a hardware or a software problem. Have you tried backing everything up and doing a hardreset and seeing if that solves the problem?
Urthwhyte said:
It could either be a hardware or a software problem. Have you tried backing everything up and doing a hardreset and seeing if that solves the problem?
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Click to collapse
Hi, yes I have done several hard resets. I have tried different sims from different companies to no affect. However once in a blue moon and by pure chance it works again and I can make phone calls but it doesn't last long.
It sounds like a hardware problem then, I'm not familiar with the Wizard's internals, but it could be either a loose connection on the motherboard or just a component dying. If it's either of those things, someone on these boards might be able to sell you a replacement, but you'll have to take the thing apart, which most likely means ending up with more screws then you started with.
Urthwhyte said:
It sounds like a hardware problem then, I'm not familiar with the Wizard's internals, but it could be either a loose connection on the motherboard or just a component dying. If it's either of those things, someone on these boards might be able to sell you a replacement, but you'll have to take the thing apart, which most likely means ending up with more screws then you started with.
Click to expand...
Click to collapse
Cheers for that, I doubt i'll take it apart though it will end up with more than a few screws left over if I do it, I am am danger when it comes to electrics. Even if I did I wouldn't know what to look for. I'll see if I kind find someone more electrical minded than me to do.
Ta.
Eddie
Alright, good luck. From your last goodbye, I'm just going to assume you're from the UK, you could try taking it to an 02 store and seeing if they can do anything to help you. You're not a customer of theirs, so they will most likely tell you to go away, but it is worth a shot.
Urthwhyte said:
Alright, good luck. From your last goodbye, I'm just going to assume you're from the UK, you could try taking it to an 02 store and seeing if they can do anything to help you. You're not a customer of theirs, so they will most likely tell you to go away, but it is worth a shot.
Click to expand...
Click to collapse
Yeah I am from the U.K. I could take it to them no probs, probably won't be cheap though. If needs be I could always stick and 02 chip in there or find someone with a contract o2 chip.
If needs be there must be a phone repair shop nearby, London is a pretty big place .
My luck has been mixed with phone repair shops, but I've only been one or two times to one of the mall kiosk style ones. If it turns out getting it replaced is a no go, I'd suggest selling your current Wizard on ebay, and then turning around and buying a fully functioning unlocked one.
Urthwhyte said:
My luck has been mixed with phone repair shops, but I've only been one or two times to one of the mall kiosk style ones. If it turns out getting it replaced is a no go, I'd suggest selling your current Wizard on ebay, and then turning around and buying a fully functioning unlocked one.
Click to expand...
Click to collapse
Yeah its an idea. Cheers Matey.
I have almost exactly the same problem, 3 faint beeps when trying to make a call.
The phone I have is a T-mobile MDA Compact that has been network unlocked.
The problem is that it is unable to make or receive normal calls. The symptoms vary across networks, with vodafone being the most functional. The symptoms are as follows.
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Tesco Mobile: - no service.
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T-Mobile: Connects to network and shows a signal, but no call functions work.
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vodafone: Connects to network, shows a signal, can send and receive text messages, can make 999 calls.
Can't make or receive normal calls:
When trying to dial out the display goes from "dialing" to "call ended" and three quiet beeps can be heard, the dialed phone never rings.
If called from BT landline the caller simply hears "Error" and callers from other mobile phones hear a variety of different tones (engaged, beeps etc, varies with different phones)
If the phone is switched off, the callers get the usual "the phone you are calling is not available" message.
------
The phone has a CheckMend certificate to show that it is not lost or stolen, and T-Mobile have confirmed that the IMEI is not barred on their network.
While attempting to fix this:
I have reflashed the phone with several ROMs, run the unlocker several times and updated the radio from 1.12 to 1.13, but the original problem remains unchanged.
I have e-mailed HTC support with my symptoms but as yet have received no reply.
Big Big Big F*****g Problem
Hi, can anybody help me. I have f....d my XDA mini s, i need a WM6 rom XM6r3 on SD card, i cant acces my ACTIVE SYNC. Pls send me a link with these ROM.
Could you elaborate on what the issue is a bit more? I believe the issue is most likely that you have "ADvanced Network Functionality" checked in USB-PC settings under connections. Try unchecking that and seeing if you can then connect.
I'm after a little advice . My TouchHD was bought through Carphone Warehouse on an Orange contract. It arrived unbranded with no Orange Logo on the back and the regular HTC ROM. To begin with, worked just fine on any SIM card I put in it. Two weeks in and suddenly my o2 sim stopped making or recievibg calls. I got no message about a network lock and the signal strenth meter still shows signal strenth and o2 operator name still appears, it just won't make or take a call. Actually it does randomly make a call then usually ends it in a matter of seconds??
If I place the Orange sim back in everything works as normal so I assume this is some kind of lock that took a while to activate. The question is will this handset unlock simply by me purchasing an unlock code off the 'Net or do I have something odd going on here? I thought a sim lock on the Touch flashed up a warning message of some kind or showed emergency calls only. Mine acts as though everything is fine until I try to take or make a call.
Your advice would be appreciated,
Nobody got any ideas?
Hmm, ok, thanks.
Most of the time when I reboot my Vibrant, it is unable to find the network. Going into the settings and selecting Mobile networks results in an error message telling me to insert a SIM card.
Fixing the problem involves one of two methods, which I fear one day will fail indefinitely.
1) Rebooting multiple times until the phone sees the SIM card and registers on the network. This method failed more than ten times today until I gave up and tried method 2.
2) Turning on airplane mode. Then in an attempt to turn off airplane mode and get the phone to register on the network, it cannot be done. Airplane mode is greyed out in the popup menu that comes with a LP of the power button. Additionally, airplane mode is not indicated in the status area at the top of the screen. Next, reboot the phone. Upon reboot, airplane mode is indicated in the status area at the top of the screen with a small airplane. Switching off airplane mode is now possible from the popup menu that comes with a LP of the power button. The phone now immediately registers on the network. This method does not always work.
I've tried more than one SIM card to ensure that the problem isn't SIM specific. I have yet to try a SIM card from a different carrier to troubleshoot a carrier specific SIM problem.
Any knowledge on this issue would be greatly appreciated.
Many Thanks,
In an attempt to see if I could find a reliable way to get my phone back on network after a reboot, I made the dumb move of turning off my phone. I've now been rebooting my phone repeatedly for about 20 minutes trying to get it back to network.
In messing around with flight mode, I've now got the stupid airplane in the status area, and yet the damned phone says in the popup menu that flight mode is off.
I might be looking at a factory reset next.
Even a factory reset fails to get the phone to see a SIM.
Any ideas?
Unfortunately, it may be a hardware issue...You tried another tmo sim card?
Seems like a hardware issue to me too. No, I have only tried two different True Mobile SIMs here in Phuket.
The phone is pretty much cooked at this point unless somebody has some ideas. It won't register on network even after a factory reset. I've stuck it in a soft pouch and resumed the use of my 3yr old Nokia dumb-phone.
The next thing I face is trying to get a phone that isn't even sold in Thailand serviced at a local shop. Not fun.
Second alternative is to mail it back home for about $50, have it repaired, and then pay about $50 to have it shipped back. Then, when it arrives at the Thai post office, they will hold it for ransom until I pay taxes, duties, and tarriffs totaling another $50.
I'll probably end up just having a nice paper weight until I go back home in about a year.
Any other ideas would be great. Thanks a lot.
Unlock it and try a different carrier, the problem sounds like a hardware problem but it seems like you are out of luck and if you go back home in a year then the warranty probably won't be valid since warranty only lasts one year.
So yeah you can unlock and see if that works, if not at least you have a nice MP3 player
Thanks for your reply. It's already unlocked. That's the way I bought it on eBay in the US and brought it over here to Phuket and have been using it on the local True Mobile network.
Not getting the phone serviced in warranty is unfortunate, but it isn't really a problem. If I have to pay a couple hundred bucks to get the phone fixed by either sending it home now or getting it fixed when I'm back in town in a year, so be it. I'm used to these kinds of predicaments with the kind of traveling I do.
Any other ideas guys?
Flash an update file via Odin, a factory reset won't fix everything.
I think I've got it figured out. And it sucks.
The solution I have found that will consistently get the phone back on network is to power it off and let it completely cool down by either letting it sit for a long time, or by putting it in the fridge for about ten minutes.
So yes, it appears to be a hardware problem. And I'll likely end up having to spend a few hundred dollars out of warranty to get the mobo replaced. Because as I'm sure many of you have experienced with electronics, the way that manufacturers design these things, anytime something goes wrong that's as minor as a worn out headphone jack or some other prong on some component of the guts, the whole mobo has to be replaced, which in the case of a phone, is basically the whole phone.
Please excuse my irritation. This just sucks.
I'll be carrying a spare dumb-phone in my car for trips around Thailand that could end up getting me into some minor trouble if my car breaks down and I have no way to call for help. Yeesh...
When it happened to me I powered down , pulled the battery , removed and reinserted the sim .
Maybe run an under-voltage ROM, that could help but again that is just another random idea, I mean you don't lose anything.
Thanks for all the replies.
After upgrading to JI6 this evening, I have rebooted the phone at least 6 times without waiting for it to cool down. The phone has registered on network without failure every time.
I'll report back if it fails to register on network ever again.
My problem happened when I got a new sim . It's been working fine for a month now .
I’m not sure if anyone will be able to help but I thought I’d ask. I had my phone replaced under warranty for the volume buttons sticking in and not being able to click them any more. Got the new device in and it wouldn’t activate. It registers the SIM card and goes to no service. I called Verizon and tried to get them to help me activate it and spent 2 hours on the phone with them and tried EVERYTHING they could think of. Entering IMEI numbers, SIM numbers, factory reset, and a new sim card.
In the end they told me that when I turn the phone on the IMEI number they entered changes to a different one from what the phone reports and is failing activation. They had me try a new sim card to make sure the sim wasn’t broken and that still didn’t work. Called Motorola spent a while on the phone with them trying the same things and they agreed it was a rare case and that I would need a second replacement phone.
I received the new (third) phone yesterday and it is having the same problem as the second phone. Won’t activate and when its powered on the IMEI number on the Verizon side is reports something different then what any of the other phones are showing. (so now between the 2 phones I have 4 different IMEIs reported (the assigned 2 the phone shows me and the 2 made up ones that the network switches to when I turn on the phone)
Now Motorola is suggesting another replacement and Verizon has stopped helping me and on my last call they transferred me to the Motorola support number. Has anyone seen anything like this?
Is there anything I can say to help try and get this resolved other than waiting for a fourth phone that may or may not work?
Hello,
I just got the Axon on amazon, a 2nd hand one.
I inserted my sim card and there is no way to have the cellular radio on. I did an full wipe twice, swapped sim, inserted a new one... nothing. Signal strength is zero. I tried also to do an emergency phone call (it should work even without the simcard) nothing. It says that I'm in aeroplane mode. But it's not. I did a manual search of the network, it says error while searching for networks... If I select choose automatically it says registered on the network (but it's not!).
I installed LTE discovery and it says that radio is off... I've tried to reset data connection... nothing...
any thoughts ?
I will send the phone back to the seller but if it's just a software glitch I would rather keep it ....
Marco
red.eye said:
Hello,
I just got the Axon on amazon, a 2nd hand one.
I inserted my sim card and there is no way to have the cellular radio on. I did an full wipe twice, swapped sim, inserted a new one... nothing. Signal strength is zero. I tried also to do an emergency phone call (it should work even without the simcard) nothing. It says that I'm in aeroplane mode. But it's not. I did a manual search of the network, it says error while searching for networks... If I select choose automatically it says registered on the network (but it's not!).
I installed LTE discovery and it says that radio is off... I've tried to reset data connection... nothing...
any thoughts ?
I will send the phone back to the seller but if it's just a software glitch I would rather keep it ....
Marco
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Click to collapse
-Look on the back of the phone, below the Dolby Atmos and "do not dispose of" symbols, and tell me what is the model of the phone. It may be an A2017, and if that's the case maybe they installed the wrong modem and erased the IMEIs
-Try putting your SIM on the 2nd slot
-Try finding the phone's IMEI from the system, maybe it is under About phone - Signal status or sth like that.
-Try another SIM
Those are my ideas for the time being. I also remember there was a secret code that you can put on the phone app, it opens a settings app with a bunch of tweaks and you might be able to change something. Just google "axon 7 secret codes" or similar
Choose an username... said:
-Look on the back of the phone, below the Dolby Atmos and "do not dispose of" symbols, and tell me what is the model of the phone. It may be an A2017, and if that's the case maybe they installed the wrong modem and erased the IMEIs
-Try putting your SIM on the 2nd slot
-Try finding the phone's IMEI from the system, maybe it is under About phone - Signal status or sth like that.
-Try another SIM
Those are my ideas for the time being. I also remember there was a secret code that you can put on the phone app, it opens a settings app with a bunch of tweaks and you might be able to change something. Just google "axon 7 secret codes" or similar
Click to expand...
Click to collapse
Hello,
many thanks for your answer...
I've both IMEI available, I've tried 4 different sims in all slots, the situation is the same. I've also found some secret codes,
*#*#4636#*#* and from the phone info tab I says service: radio off ...
red.eye said:
Hello,
many thanks for your answer...
I've both IMEI available, I've tried 4 different sims in all slots, the situation is the same. I've also found some secret codes,
*#*#4636#*#* and from the phone info tab I says service: radio off ...
Click to expand...
Click to collapse
Send it back... almost 100% not a software issue
Mine stopped working out of nowhere, the radio that is. I sent it back in and they send me a new one, no questions asked. Although the replacement they sent me may have been refurbished and I set the phone down and picked it back up and the screen was unresponsive after. It turned on but I think the digitizer got unplugged or something because I couldnt do anything on the screen. Yay for mid-range phones?
JHaste said:
Mine stopped working out of nowhere, the radio that is. I sent it back in and they send me a new one, no questions asked. Although the replacement they sent me may have been refurbished and I set the phone down and picked it back up and the screen was unresponsive after. It turned on but I think the digitizer got unplugged or something because I couldnt do anything on the screen. Yay for mid-range phones?
Click to expand...
Click to collapse
I've read that you can fix that by applying pressure on the screen, like in the center, then going to the sides or something like that...
The digitizer is the same plug as the screen though, so it didn't get disconnected
Choose an username... said:
Send it back... almost 100% not a software issue
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Click to collapse
sent
many thanks!
Marco