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Hi,
I recently purchased a second hand MDA compact that was locked to T-mobile. After using the "all in one simlock tool" (from this site) I tried my vodafone sim card and it stated "invalid or missing sim". After various soft resets and hard resets and re-running the tool it would still not recognise my vodafone sim.
I then tried a friends contract t-mobile sim card in my phone to make sure all was well and it asked for the pin number. My friend entered his pin and it came up "Phone locked please enter PUK code". My friend then put his sim card back in his phone and enetered his pin as normal and all was working fine ? I have tried this several time with t-mobile sims and the same happens to them all but when put back in their normal phones everything works as normal.
I have even called t-mobile for help (no laughing please) and as you guessed I got no further forward.
Appologies if this is a widely covered topic or in the wrong section, i have searched and read loads of stuff but I am still stuck.
Please help me to unlock phone...
anyone :?
try this
Try this:
With the phone off, press the camera button and hold it in
Now press the power button for 5-10 seconds
Let go the power button
If the screen comes up with 3 color bars, connect the phone to your computer and run your favorite firmware.
Let us know the results...
Newbie question... Firmware compared to ROM?
Hi all,
I would be very interested in knowing the result of this last advice you gave as i am fighting to unlock my SPV3000 from Orange and may end up locking it with PUK request at the end...
Anyway, my question before I reach this stage is: What are you really talking about when you say "Run firmware"?
Do you mean flash your PPC again with a ROM like Mr Clean one or is it something else? And where should we find such firmware?
Just in case I may have to follow your advice soon... ;-)
After sending off my second VarioII for the screen alignment issue to be fixed, instead of repairing it T-Mobile sent me a new device. I picked up the device from my local T-Mob shop, and started up the device. It went through it's normal boot up process then stopped with a screen saying that the 'Network is locked, please enter an unlock code'. In the top left hand corned the app name is displayed, it's called SimLock.
I've never had a lock on my SIM card, and it was exactly the same card that I had been using minutes early in a temporary replacement phone.
Anyway, T-Mob couldnt help me. They first gave me a 4 digit code to enter then an 8 digit PUK code, none of which worked. Also, each time I enter a number the time between tries becomes longer. I think there is also a limit (10?) on the number of tries before the SIM is rendered useless?
So, I think I will try the SIM in a replacement at the shop to check that's ok then I will ask for a replacement, cos' as far as I'm concerned it was broken when I received it, and I dont want to wait another 2 weeks for it to come back from repair.
Anyone else had this experience?
PaulB
Hi PeekBee,
The SimLock program is the network lock HTC use. I might also be used to lock the phone to a single SIM card but I'm not sure if SimLock is used for that. It appears however that the phone you have been given as a replacement has the wrong security settings enabled.
Gav.
Thanks Gav,
After spending a great deal of time on the phone to T-Mob tech support they've finally agreed that they can't get around the issue and will ship out a new one. This will be my 4th Vario II!
Hi everybody,
I have an 02 xda mini s and I cannot make or receive any phone calls. I was given it by a friend almost brand new. I put a Vodafone sim in it and for the first few weeks it worked fine and I could make and recieve phone calls no problems. All of a sudden, for no apparent reason, I couldn't do either. I can send and receive text messages fine however. One other thing to add is when trying to make a phone call, it goes to ring out as usual, but at the point of when a phone would normally ring it cuts out and you can hear 3 very faint tinny sounding beeps. It is very irritating as it is excellent at everything else but I just cannot use it as a phone
I would be very, very grateful to anyone that could help.
P.S I have noticed on several forums there have been similar question with no responses, perhaps this is something quite rare or unheard of.
It could either be a hardware or a software problem. Have you tried backing everything up and doing a hardreset and seeing if that solves the problem?
Urthwhyte said:
It could either be a hardware or a software problem. Have you tried backing everything up and doing a hardreset and seeing if that solves the problem?
Click to expand...
Click to collapse
Hi, yes I have done several hard resets. I have tried different sims from different companies to no affect. However once in a blue moon and by pure chance it works again and I can make phone calls but it doesn't last long.
It sounds like a hardware problem then, I'm not familiar with the Wizard's internals, but it could be either a loose connection on the motherboard or just a component dying. If it's either of those things, someone on these boards might be able to sell you a replacement, but you'll have to take the thing apart, which most likely means ending up with more screws then you started with.
Urthwhyte said:
It sounds like a hardware problem then, I'm not familiar with the Wizard's internals, but it could be either a loose connection on the motherboard or just a component dying. If it's either of those things, someone on these boards might be able to sell you a replacement, but you'll have to take the thing apart, which most likely means ending up with more screws then you started with.
Click to expand...
Click to collapse
Cheers for that, I doubt i'll take it apart though it will end up with more than a few screws left over if I do it, I am am danger when it comes to electrics. Even if I did I wouldn't know what to look for. I'll see if I kind find someone more electrical minded than me to do.
Ta.
Eddie
Alright, good luck. From your last goodbye, I'm just going to assume you're from the UK, you could try taking it to an 02 store and seeing if they can do anything to help you. You're not a customer of theirs, so they will most likely tell you to go away, but it is worth a shot.
Urthwhyte said:
Alright, good luck. From your last goodbye, I'm just going to assume you're from the UK, you could try taking it to an 02 store and seeing if they can do anything to help you. You're not a customer of theirs, so they will most likely tell you to go away, but it is worth a shot.
Click to expand...
Click to collapse
Yeah I am from the U.K. I could take it to them no probs, probably won't be cheap though. If needs be I could always stick and 02 chip in there or find someone with a contract o2 chip.
If needs be there must be a phone repair shop nearby, London is a pretty big place .
My luck has been mixed with phone repair shops, but I've only been one or two times to one of the mall kiosk style ones. If it turns out getting it replaced is a no go, I'd suggest selling your current Wizard on ebay, and then turning around and buying a fully functioning unlocked one.
Urthwhyte said:
My luck has been mixed with phone repair shops, but I've only been one or two times to one of the mall kiosk style ones. If it turns out getting it replaced is a no go, I'd suggest selling your current Wizard on ebay, and then turning around and buying a fully functioning unlocked one.
Click to expand...
Click to collapse
Yeah its an idea. Cheers Matey.
I have almost exactly the same problem, 3 faint beeps when trying to make a call.
The phone I have is a T-mobile MDA Compact that has been network unlocked.
The problem is that it is unable to make or receive normal calls. The symptoms vary across networks, with vodafone being the most functional. The symptoms are as follows.
----
Tesco Mobile: - no service.
----
T-Mobile: Connects to network and shows a signal, but no call functions work.
----
vodafone: Connects to network, shows a signal, can send and receive text messages, can make 999 calls.
Can't make or receive normal calls:
When trying to dial out the display goes from "dialing" to "call ended" and three quiet beeps can be heard, the dialed phone never rings.
If called from BT landline the caller simply hears "Error" and callers from other mobile phones hear a variety of different tones (engaged, beeps etc, varies with different phones)
If the phone is switched off, the callers get the usual "the phone you are calling is not available" message.
------
The phone has a CheckMend certificate to show that it is not lost or stolen, and T-Mobile have confirmed that the IMEI is not barred on their network.
While attempting to fix this:
I have reflashed the phone with several ROMs, run the unlocker several times and updated the radio from 1.12 to 1.13, but the original problem remains unchanged.
I have e-mailed HTC support with my symptoms but as yet have received no reply.
Big Big Big F*****g Problem
Hi, can anybody help me. I have f....d my XDA mini s, i need a WM6 rom XM6r3 on SD card, i cant acces my ACTIVE SYNC. Pls send me a link with these ROM.
Could you elaborate on what the issue is a bit more? I believe the issue is most likely that you have "ADvanced Network Functionality" checked in USB-PC settings under connections. Try unchecking that and seeing if you can then connect.
Hi,
Was wondering if anyone had any ideas what might be going on. I have an orange spv m700 unlocked, and re-radioed to make GPRS work on vodafone payg sim.
The phone works fine 90% of the time, but occasionally, I'll miss calls when I knew I was in an area with reception. I then get the message off vodafone call minder saying I missed a call, sometimes immediately. Sometimes I've even had people next to me ring, and not got through even though I had reception - though most of the time it works, so its hard to diagnose.
I was beginning to suspect that it might be something wrong with the sim, as it used to happen with my old phone (same sim), so I rang vodafone to get some help but they said they couldnt find my phone and so couldnt help me.
Has anyone any ideas? Do I need a sim update? How can I get one?
Thanks
(incidentally, I cant get mms working (using settings off this forum) but arent particularly bothered, I just thought it might be related)
Sorry, no SIM card issues. I can assure you that because mine has same issues, asked my phone provider for a duplicated SIM, and with the new one, had exactly the same bug.
Right now, my S300 is in Htc hands, being serviced, no clue if it's gonna be fix, replaced or worse, being sent right back to my hands as was sent to them, because that has happened once already to me. Bought this PDA on 3/17 and it has already been sent to Htc twice, I only had it like 2 days in my hands. First time they did notthing, hope it doesn't happen again, and I'll get it back to me fixed, or I'll throw the PDA down the window and never buy any Htc device again.
Good luck mate, and if someone have some useful info on this, please share,as I would like to know the fate of my S300.
Good I didn't SuperCID it out of the box, and waited to check everything was OK.
Most of the time when I reboot my Vibrant, it is unable to find the network. Going into the settings and selecting Mobile networks results in an error message telling me to insert a SIM card.
Fixing the problem involves one of two methods, which I fear one day will fail indefinitely.
1) Rebooting multiple times until the phone sees the SIM card and registers on the network. This method failed more than ten times today until I gave up and tried method 2.
2) Turning on airplane mode. Then in an attempt to turn off airplane mode and get the phone to register on the network, it cannot be done. Airplane mode is greyed out in the popup menu that comes with a LP of the power button. Additionally, airplane mode is not indicated in the status area at the top of the screen. Next, reboot the phone. Upon reboot, airplane mode is indicated in the status area at the top of the screen with a small airplane. Switching off airplane mode is now possible from the popup menu that comes with a LP of the power button. The phone now immediately registers on the network. This method does not always work.
I've tried more than one SIM card to ensure that the problem isn't SIM specific. I have yet to try a SIM card from a different carrier to troubleshoot a carrier specific SIM problem.
Any knowledge on this issue would be greatly appreciated.
Many Thanks,
In an attempt to see if I could find a reliable way to get my phone back on network after a reboot, I made the dumb move of turning off my phone. I've now been rebooting my phone repeatedly for about 20 minutes trying to get it back to network.
In messing around with flight mode, I've now got the stupid airplane in the status area, and yet the damned phone says in the popup menu that flight mode is off.
I might be looking at a factory reset next.
Even a factory reset fails to get the phone to see a SIM.
Any ideas?
Unfortunately, it may be a hardware issue...You tried another tmo sim card?
Seems like a hardware issue to me too. No, I have only tried two different True Mobile SIMs here in Phuket.
The phone is pretty much cooked at this point unless somebody has some ideas. It won't register on network even after a factory reset. I've stuck it in a soft pouch and resumed the use of my 3yr old Nokia dumb-phone.
The next thing I face is trying to get a phone that isn't even sold in Thailand serviced at a local shop. Not fun.
Second alternative is to mail it back home for about $50, have it repaired, and then pay about $50 to have it shipped back. Then, when it arrives at the Thai post office, they will hold it for ransom until I pay taxes, duties, and tarriffs totaling another $50.
I'll probably end up just having a nice paper weight until I go back home in about a year.
Any other ideas would be great. Thanks a lot.
Unlock it and try a different carrier, the problem sounds like a hardware problem but it seems like you are out of luck and if you go back home in a year then the warranty probably won't be valid since warranty only lasts one year.
So yeah you can unlock and see if that works, if not at least you have a nice MP3 player
Thanks for your reply. It's already unlocked. That's the way I bought it on eBay in the US and brought it over here to Phuket and have been using it on the local True Mobile network.
Not getting the phone serviced in warranty is unfortunate, but it isn't really a problem. If I have to pay a couple hundred bucks to get the phone fixed by either sending it home now or getting it fixed when I'm back in town in a year, so be it. I'm used to these kinds of predicaments with the kind of traveling I do.
Any other ideas guys?
Flash an update file via Odin, a factory reset won't fix everything.
I think I've got it figured out. And it sucks.
The solution I have found that will consistently get the phone back on network is to power it off and let it completely cool down by either letting it sit for a long time, or by putting it in the fridge for about ten minutes.
So yes, it appears to be a hardware problem. And I'll likely end up having to spend a few hundred dollars out of warranty to get the mobo replaced. Because as I'm sure many of you have experienced with electronics, the way that manufacturers design these things, anytime something goes wrong that's as minor as a worn out headphone jack or some other prong on some component of the guts, the whole mobo has to be replaced, which in the case of a phone, is basically the whole phone.
Please excuse my irritation. This just sucks.
I'll be carrying a spare dumb-phone in my car for trips around Thailand that could end up getting me into some minor trouble if my car breaks down and I have no way to call for help. Yeesh...
When it happened to me I powered down , pulled the battery , removed and reinserted the sim .
Maybe run an under-voltage ROM, that could help but again that is just another random idea, I mean you don't lose anything.
Thanks for all the replies.
After upgrading to JI6 this evening, I have rebooted the phone at least 6 times without waiting for it to cool down. The phone has registered on network without failure every time.
I'll report back if it fails to register on network ever again.
My problem happened when I got a new sim . It's been working fine for a month now .