I got an htc trophy lastly but it has a big problem. It stops playing sound sometimes on its own!! The speaker stops and i cant make or receive calls. The headphone doesnt work. When i reboot it it works normally again, until it stops and needs again rebooting. They told me its a software problem. What can i do?? If i root i wont be able to get the upcoming mango update. I tried to hard reset but it doesnt get any better:/ any ideas??
lefterakos said:
I got an htc trophy lastly but it has a big problem. It stops playing sound sometimes on its own!! The speaker stops and i cant make or receive calls. The headphone doesnt work. When i reboot it it works normally again, until it stops and needs again rebooting. They told me its a software problem. What can i do?? If i root i wont be able to get the upcoming mango update. I tried to hard reset but it doesnt get any better:/ any ideas??
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Hi m8...
If you got your phone from Vodafone gr then you must return iy at once...
For me this is not a software problem.....Its a hardware problem...
The unlock (no root just unlock) of the device has nothing to do mango update or any update and warranty ...The phone restore that you made is OK to bring the phone in his original state...
See here for the Greek Trophy forum
colossus
Got it as a present:/ can i find via imei at which vodafone store was it bought??
Got it as a present:/ can i find via imei at which vodafone store was it bought??
lefterakos said:
Got it as a present:/ can i find via imei at which vodafone store was it bought??
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Click to collapse
There is a week time period that you get a new one no questions asked ...
Go in any of vodafone stores.
I dont have the receipt.. I ll simply go and ask them to change it??
lefterakos said:
I dont have the receipt.. I ll simply go and ask them to change it??
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You just can't go there without the receipt. You need a proof that someone got it from Vodafone...and its not stolen
Com'n m8...just ask the one that gave you the phone for both the receipt and the Vodafone store
I ve got the box its content the stickers on it and everything.. But the receipt
Ask whoever gave you the phone as a present for the receipt... or give them the phone back and they take it.
But do it fast.
Related
Hi people,
My first post and unfortunately for a big problem...
I entered into a subway this morning and lost the sign (normal, of course) but now more than 10 hours later I still have no service, it shows the antenna and a ! next to it only.
I have tried the following:
- On commanager, The flight mode is NOT ON and the phone mode IS ON.
- Soft reset
- Hard Reset
- Tested the SIM card in a different cellphone, works OK.
- Tested a different SIM card into my P3600, no service.
It can't even find the a network when I set it to manual.
Please, any help can be useful...
thanks!
Claudio Henrique
try coming out of the subway
but seriously it sounds like it's knackered. Could try re-flashing the firmware.
another thought. Have you tried a sim card of a different mobile operator in the 3600 ?
Yes yes, lol, I forgot to tell that I came out of the subway...
Anyway, I think all I can do now is try reflashing. I have the original ROM 1.15.405.5...
I have just finished the reflashing and after all I still having the same problem... no phone service... My SIM card is working fine when I test it in my old motorola phone...
Anyone else have an idea??
thanks...
claudiolimao said:
I have just finished the reflashing and after all I still having the same problem... no phone service... My SIM card is working fine when I test it in my old motorola phone...
Anyone else have an idea??
thanks...
Click to expand...
Click to collapse
Hardware problem?
anonimo said:
Hardware problem?
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Click to collapse
It really sounds like you've been methodical and covered all the possibilities. I hate to say it, but it may be time for the service center or retailer if they would take it back. The good thing is that you got your original ROM back on the thing so they can't complain about that. Good luck.
have you tried a different network operators sim card in the phone?
the phone's imei could have been barred from your current operator.
Yes, I have tried a SIM card from a different carrier, didn't work.
I'm sending it tomorrow to Teleservice in Germany (is it a good repair company?) to fix it up, let's see what happens.
Thanks guys!
good luck.
Hi guys, I'm back. I sent my P3600 for fixing and they replaced the mainboard and works fine.
But, when I lose the sign the phone just take forever to restablish it. Today I came out of the subway again and the phone din't get service and I had to soft reset it...
And thats what happened the day before I sent it to repair... I fell like it's going to happen again!
Try to take another road.
Svenitos said:
Try to take another road.
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Click to collapse
I can't believe you went there...
lol
claudiolimao said:
Hi guys, I'm back. I sent my P3600 for fixing and they replaced the mainboard and works fine.
But, when I lose the sign the phone just take forever to restablish it. Today I came out of the subway again and the phone din't get service and I had to soft reset it...
And thats what happened the day before I sent it to repair... I fell like it's going to happen again!
Click to expand...
Click to collapse
If i were you i'd start taking the bus!!!
Yes yes, your suggestion is valid... lol, but I'm serious, I don't know why I need to soft reset the device every time I lose service... that is annoying!
How many second a HTCP3600 need to find service when you turn it on or do a soft reset? I mean, what can be considered a normal behavior?
When I turn it on, it stays with the "!" for about 5 minutes and only after that time I get service... but sometimes I get no service at all....
I got in touch with Teleservice in germany, which replaced my mainboard, to see if they can give me some advice before I need to send it overseas, again, for repair... or replacement if possible!
If someone have an advice I would apreciate...
Thanks!
claudiolimao said:
How many second a HTCP3600 need to find service when you turn it on or do a soft reset? I mean, what can be considered a normal behavior?
When I turn it on, it stays with the "!" for about 5 minutes and only after that time I get service... but sometimes I get no service at all....
I got in touch with Teleservice in germany, which replaced my mainboard, to see if they can give me some advice before I need to send it overseas, again, for repair... or replacement if possible!
If someone have an advice I would apreciate...
Thanks!
Click to expand...
Click to collapse
I always get a service within 5 seconds or something.. So there is definately something wrong with your device/simcard/provider.
claudiolimao said:
Yes yes, your suggestion is valid... lol, but I'm serious, I don't know why I need to soft reset the device every time I lose service... that is annoying!
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Well you know what they say ,he laughs best who laughs last,anyway ,what you described happened to me as well ,yesterday i too was using the subway here in Athens and when i got home about five hours later i noticed that i had no phone service just an exclamation mark,i siftreset the device and the signal came back.
So apparently whenever I try calling anyone they say I sound loud and I have an echo kind of. My mom who used to be a ham operator described it as sounding "tinny" (the metal). My wife and my other friend said it sounds like I am talking into a trash can. Anyone else have this problem or know of a fix?
u can try:
1: do a wipe
2: pull out sim and reinsert it
3: re-search network
hope it helps
Ok I wiped the phone and pulled the sim and what-not, but my wife told me I still sounded the same. So I took it into my own hands to have her talk into the phone while I listened on her cell phone.
Apparently it's not really an echo as opposed to you can just hear EVERYTHING that is going on around the person with the phone. The microphone is either just really too sensitive or it's not one-directional (bad design or my phone is defective?).
I just realized what it sounded like. It basically sounds as if my outbound is like I am talking through a speakerphone.
EDIT: basically consensus with my friends and family is that I should get the phone replaced. However, I purchased the phone off eBay (it was brand new unopened) and it has a 1yr. manufacturer warranty. So I have 2 new questions...I am currently rooted and to my understanding if I follow the directions here http://code.google.com/p/android-roms/wiki/Unroot my phone will be unrooted, willthis make the phone ok to take in to be replaced? Also, will the technicians at the t-mobile store be able to replace the phone there (if they do find something wrong) or will I need to mail my phone somewhere and wait for it to get mailed back?
hmm.......have u tried re-searching the network again?
maybe its the hardware prob, have u thought of bringing it back to where u bought it?
zgmf-x322a said:
hmm.......have u tried re-searching the network again?
maybe its the hardware prob, have u thought of bringing it back to where u bought it?
Click to expand...
Click to collapse
I bought it off of ebay...there was a "no returns" policy on it.
Also, how would I get it to re-search the network? I wiped the phone then took out the sim and put it back in.
to do a re-search of the network:
go to:
settings --> wireless controls --> mobile networks --> network operators
and it will auto start searching
other than this method, i dun seem to have another option for u.....
but whats the reason why u got it from ebay?
zgmf-x322a said:
other than this method, i dun seem to have another option for u.....
but whats the reason why u got it from ebay?
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Click to collapse
Thanks for the help, but it didnt work. Realized that I could just check to see if it was the mic by plugging in the headset it came with and using that. The outbound quality with the headset is great, while the quality with the internal microphone was bad. Think tmobile will replace the phone for me? I got it off ebay because ebay is generally cheaper than other places. My past two phones were off ebay (Moto Q and HTC Touch).
Have you flashed to the newest Radio?
haha
ill never get it from online....its too risky :S
So HTC will send me a replacement...but now I have the problem with the phone being rooted and having a custom ROM on it.
Does anyone know how to restore the phone back to factory default?
hueman84 said:
So HTC will send me a replacement...but now I have the problem with the phone being rooted and having a custom ROM on it.
Does anyone know how to restore the phone back to factory default?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=491350
I have had the same problem since rooting my phone. I am 99% sure this is a software issue rather than hardware. Just updated the radio, but won't know if it worked until I talk to my girl in the morning. She hates talking to me since I rooted - she can here everything in the background. Seems like somehow, the speakerphone mic profile is active even when on private calls. So annoying.
The problem you are having has to do with the volume hack which is included in many roms. To rid yourself of the issue you can push the normal equalizer files from a stock build and reboot the phone. I think the volume boost hacks are of dubious use anyways. As in my opinion the phone is already too loud even with the default equalizer.
does cm have this hack?
I think pretty much all of them do.
Hi,
Did someone found a solution to this problem? I have exactly the same since I rooted my phone a few months ago.
Where can I find the sound hack file?
Thanks
My original IMEI number was starting from 35XX and now its has been changed to 44XXXX i have not done anything just using phone as it is. Because of this whenever i inset my simcard my phone gets hanged.
Please help me. I am from Gujarat using HTC with Airtel.
How could this happen?
I dont think it will change automatically.
Someone must have changed it.
Bring back to Airtel and ask them about it.
there was a thread some time ago talking about a problem with some elfs going to a special imei, that its blacklisted so it wont work.
i think the mods have deleted the thread, but search in google the whole imei number u have now.
crapula512 said:
there was a thread some time ago talking about a problem with some elfs going to a special imei, that its blacklisted so it wont work.
i think the mods have deleted the thread, but search in google the whole imei number u have now.
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Click to collapse
The problem has now one more thing when it starts the phone even without sim it gets hanged. now even i cant see IMEI number by starting and when it starts screen becomes red please help me...
Screen becomes red?
Is there 3 colours on the screen?
Are you still in warrenty?
no phone is not in warrenty
So now, your phone cant start?
Cant go to windows mobile?
jeremy89632 said:
So now, your phone cant start?
Cant go to windows mobile?
Click to expand...
Click to collapse
yes i cant
Can you try to flash via SD?
http://wiki.xda-developers.com/index.php?pagename=Elf_SD_Card_Flashing
Works for elf and elfin.
late reply: phone had water damaged, the best thing you can do is stop messing around, remove battery, and take it to capable technician.
it happens often that imei gets to factory default, not 1st case I´ve seen...
br
that could be that your elf was reported in your operator and the lasted owner send to changued IMEI of the device for continues working with then.
your device dont have any problem for that IMEI only work again
Enjoy dont worry
Ok bought my Htc magic 2nd hand from a guy. The original version was white he changed it to black. He sold me the phone unrooted with stock 1.6
Now iv had the phone for 2 weeks, iv rooted installed rom all that good stuff.
Yesterday my phone usb was not mounting, it would charge but it would not connect, the headset works also.
Now i contacted HTC to arrange a repair, i dont know how long the guy had the phone for or if the warranty is still valid since when i got the phone it was sim unlocked but Vodafone branded.
Iv received a reply from htc and its not good. I told them that when i bought the phone it was black not white and there was a custom android version installed on it.
That seems the is a hardware issue on the mini usb, please call us by phone so we can book in the device for repair and send you ups pick up. From the other hand if the Android was hacked the repair center might decide to send you a quotation as the modification of the operating system cancels the warranty. In any case we need to send the device for further actions, please contact us.
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Click to collapse
The solution here would be to unroot my phone and instal the original vodafone 1.6 version but, my transcend card reader does not let me copy files to my memory stick and tells me its write protected even though the write lock is off. So im stuck with not being able to copy files at all.
I dont know what to do? Its obivious the repair service will say we cant repair it because the android version might have cause this.
Any ideas?
Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys....
Obvious answer: Don't answer calls!
On the serious side, if you are seeing the same issue regardless of software and after a hard reset it is most likely your hardware. Get in the que to get it replaced as soon as possible. I hope it doesn't sour your opinion of the phone too much, it really is a great phone.
alaa61tarek said:
Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys....
Click to expand...
Click to collapse
Change your memory card to a class 6 that stoped my phone from freezing.
Memory card
dam26 said:
Change your memory card to a class 6 that stoped my phone from freezing.
Click to expand...
Click to collapse
Will T-Mobile Provide Said Card. I know they are not cheap and if that fixes it then they should...
idk i tried everything possible but still didnt work..i called them already and they are gonna send me a replacement phone..now i need help installing an OFFICIAL T-MOBILE rom? can someone help me find one..and i dont want the ones that says test only not for sale :S i want an official one? any suggestions plz
go to the market place and try spb mobile shell My phone started to run faster and smoother so maybe it can be sence causing it. evenhtough i doubt it.
alaa61tarek said:
Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys....
Click to expand...
Click to collapse
1.43 ROM? That is a 512LEO type ROM, you might want to step up to at least a 2.10 ROM if you have a 1024 Tmo HD2
If you want the stock ROM without the "trial" then go here: http://forum.xda-developers.com/showthread.php?t=655653
Then download and install the 2.10 ROM (This will clear the "trial" screen)
Then install the 2.10.1; and it will put everything back to stock except for the HSPL (if you run from PC)
What do you mean by "if you run from pc"