Database Users

My problem: No phone service on P3600

Hi people,
My first post and unfortunately for a big problem...
I entered into a subway this morning and lost the sign (normal, of course) but now more than 10 hours later I still have no service, it shows the antenna and a ! next to it only.
I have tried the following:
- On commanager, The flight mode is NOT ON and the phone mode IS ON.
- Soft reset
- Hard Reset
- Tested the SIM card in a different cellphone, works OK.
- Tested a different SIM card into my P3600, no service.
It can't even find the a network when I set it to manual.
Please, any help can be useful...
thanks!
Claudio Henrique

try coming out of the subway
but seriously it sounds like it's knackered. Could try re-flashing the firmware.
another thought. Have you tried a sim card of a different mobile operator in the 3600 ?

Yes yes, lol, I forgot to tell that I came out of the subway...
Anyway, I think all I can do now is try reflashing. I have the original ROM 1.15.405.5...

I have just finished the reflashing and after all I still having the same problem... no phone service... My SIM card is working fine when I test it in my old motorola phone...
Anyone else have an idea??
thanks...

claudiolimao said:
I have just finished the reflashing and after all I still having the same problem... no phone service... My SIM card is working fine when I test it in my old motorola phone...
Anyone else have an idea??
thanks...
Click to expand...
Click to collapse
Hardware problem?

anonimo said:
Hardware problem?
Click to expand...
Click to collapse
It really sounds like you've been methodical and covered all the possibilities. I hate to say it, but it may be time for the service center or retailer if they would take it back. The good thing is that you got your original ROM back on the thing so they can't complain about that. Good luck.

have you tried a different network operators sim card in the phone?
the phone's imei could have been barred from your current operator.

Yes, I have tried a SIM card from a different carrier, didn't work.
I'm sending it tomorrow to Teleservice in Germany (is it a good repair company?) to fix it up, let's see what happens.
Thanks guys!

good luck.

Hi guys, I'm back. I sent my P3600 for fixing and they replaced the mainboard and works fine.
But, when I lose the sign the phone just take forever to restablish it. Today I came out of the subway again and the phone din't get service and I had to soft reset it...
And thats what happened the day before I sent it to repair... I fell like it's going to happen again!

Try to take another road.

Svenitos said:
Try to take another road.
Click to expand...
Click to collapse
I can't believe you went there...
lol

claudiolimao said:
Hi guys, I'm back. I sent my P3600 for fixing and they replaced the mainboard and works fine.
But, when I lose the sign the phone just take forever to restablish it. Today I came out of the subway again and the phone din't get service and I had to soft reset it...
And thats what happened the day before I sent it to repair... I fell like it's going to happen again!
Click to expand...
Click to collapse
If i were you i'd start taking the bus!!!

Yes yes, your suggestion is valid... lol, but I'm serious, I don't know why I need to soft reset the device every time I lose service... that is annoying!

How many second a HTCP3600 need to find service when you turn it on or do a soft reset? I mean, what can be considered a normal behavior?
When I turn it on, it stays with the "!" for about 5 minutes and only after that time I get service... but sometimes I get no service at all....
I got in touch with Teleservice in germany, which replaced my mainboard, to see if they can give me some advice before I need to send it overseas, again, for repair... or replacement if possible!
If someone have an advice I would apreciate...
Thanks!

claudiolimao said:
How many second a HTCP3600 need to find service when you turn it on or do a soft reset? I mean, what can be considered a normal behavior?
When I turn it on, it stays with the "!" for about 5 minutes and only after that time I get service... but sometimes I get no service at all....
I got in touch with Teleservice in germany, which replaced my mainboard, to see if they can give me some advice before I need to send it overseas, again, for repair... or replacement if possible!
If someone have an advice I would apreciate...
Thanks!
Click to expand...
Click to collapse
I always get a service within 5 seconds or something.. So there is definately something wrong with your device/simcard/provider.

claudiolimao said:
Yes yes, your suggestion is valid... lol, but I'm serious, I don't know why I need to soft reset the device every time I lose service... that is annoying!
Click to expand...
Click to collapse
Well you know what they say ,he laughs best who laughs last,anyway ,what you described happened to me as well ,yesterday i too was using the subway here in Athens and when i got home about five hours later i noticed that i had no phone service just an exclamation mark,i siftreset the device and the signal came back.

IMEI Oddness

Heres one for you all.....
Phone Orange for an upgrade (HTC Diamond btw so will be moving there soon) and the guy said my IMEI number was showing zero's had I altered the software? ..... As if
Just checked the phone (*#06#) and got the number, shut down phone and checked uner battery and the numbers are still the same. Soooooo is it me or Orange?
Seems odd, wondered if anyone else came across this, and yes I know changin the IMEI is illeagal(sp) hence me trying to check it and so on.
Now to go look through the Diamond forum

Microsoft my Phone tracking

I've lost my phone, haven't blocked it yet or anything in the hope that Microsoft my Phones locate service will help me out. When i lost it was low on Juice, by now it would have died so the locate service isn't working... Im hoping that someone has found it, charges it, sticks their sim card in it and it will be locatable...
Is this the case? The phone will broadcast the IMEI number regardless of what sim is in it yeah? If microsoft my phone isn't finding it, and i'm phoning it several times a day and its saying 'It has not been possible to connect your call, please try again later', im hoping that its dead? If someone was actively using it with a different sim card I would be able to track it right?
I've pretty much written it off now, assuming i'll never find it, i've come to terms with that, but there's always that little bit of hope... Can anyone help please?
Cheers.

Bump.
Sorry to be a pain guys but just a bit of clarification is all i'm after.
Cheers.

Wouldn't it just go right to answerphone if the battery was dead?

Hello, friend. I am really sorry that your phone is gone..I am sure that really stinks...
Well, first: I have never tried that or spoke to a mobile rep about that, but since your phone has a specific adress and its like a vin number, i believe is the IMEI #. And GPS and everything are still in the phone. They can`t delete them or change them. Thus i believe its possible that if you call a Rep and tell them to locate it or something like that, are they supposed to help you? I've heard that iphones have that fiture, that if you loose your phone, they can track it.
That's just my 2 cents. I hope I gave you some hope... Good look mate!

Not good news I'm afraid mate. I've seen quite a few people on here say that the premium MyPhone services don't work.
If someone were to charge it and put a new SIM in it then when they switched it on it would be just like it was when you last had it, so MyPhone would run as often as you had it set to. (I don't know if the tracking is updated upon request or when it syncs.)
If I were you, I'd report it missing, both to your provider and your insurance company. Bad times mate.

so this whole microsoft my phone tracking service doesn't work? Has anyone, or anyone heard of it working...? Would o2 track it and tell me where it is? I heard they won't due to privacy infringement or whatever...but surely thats what these service are in place for, to find a lost phone?
thanks for your replies so far guys.

matt_attack_2k1 said:
so this whole microsoft my phone tracking service doesn't work? Has anyone, or anyone heard of it working...? Would o2 track it and tell me where it is? I heard they won't due to privacy infringement or whatever...but surely thats what these service are in place for, to find a lost phone?
thanks for your replies so far guys.
Click to expand...
Click to collapse
Have you tried phoning O2 to ask them? It sounds like you've not exactly been too proactive with regards to recovering or safe guarding your phone thus far.

ive been phoning it every day and trying to track it. ive got in touch with the local police station to find out if its been handed in but i cant do that without saying its been stolen and filing a report which im reluctant to do right now if this microsoft my phone service works...

matt_attack_2k1 said:
ive been phoning it every day and trying to track it. ive got in touch with the local police station to find out if its been handed in but i cant do that without saying its been stolen and filing a report which im reluctant to do right now if this microsoft my phone service works...
Click to expand...
Click to collapse
I'm assuming you don't have insurance? I'd think it's safe to say you've lost it, i'd file a report with the local police and try to claim via the insurance if you have it. Getting the IMEI barred is a real last ditch attempt as you can't remove the barred number from your countrys network once it's been done.

The myphone service is linked to the phone by your windows live ID. i would lock it asap with myphone, making the phone useless unless a hard-reset has been performed... After a hard-reset myphone wont be linked to your live ID anymore
I've tried the myphone premium services, and i can confirm that they work. If your phone cant be located, its just bad luck.
good luck to you my friend!

Kalavere said:
Getting the IMEI barred is a real last ditch attempt as you can't remove the barred number from your countrys network once it's been done.
Click to expand...
Click to collapse
that's why i'm reluctant to block it and report it, once i clock it, i can't keep trying to locate it. if i keep trying to locate it and I fail, i'll lock it via microsoft my phone and put the message for them to contact me, leave it a couple of days, if nothing, block it through o2 with the imei. When i click get started its saying that i can try more than 2 times within a week, so ill have to wait until thursday to try it again i think.
EDIT: Can i still locate it i lock it through myphone not blocking the imei?

matt_attack_2k1 said:
Can i still locate it i lock it through myphone not blocking the imei?
Click to expand...
Click to collapse
Apparently you can.
'For 7 days, My Phone will try to lock your phone. You can check the status of your lock request by returning to this page at any time.'
Have a look there, 3rd one down it gives you the usual Microsoft vague answers.
http://sn1-p1.myphone.microsoft.com/mkweb/MoreInfo.po?tsid=1270566468631

hm, so it will try to lock the phone for 7 days, but doesn't tell us if once locked, we can still track it?
thanks for your reply you've been a great help!

matt_attack_2k1 said:
hm, so it will try to lock the phone for 7 days, but doesn't tell us if once locked, we can still track it?
thanks for your reply you've been a great help!
Click to expand...
Click to collapse
Microsoft are just as usual usless absolultely usless at giving you any information on any product or service they offer on their own website, and it doesn't actually say anywhere if you can still locate it. But it would be completely pointless if you locked it and it wouldn't let you actually locate the handset, so I would guess you could.

IIRC you can get it to display a custom message when it's locked from myphone. "Hi, thanks for finding my phone. Please call me on xxx-xxx-xxxx to claim your reward!"

that is correct yeah but then once locked, can i still locate it or am i souley relying on the finder to return it?

matt_attack_2k1 said:
that is correct yeah but then once locked, can i still locate it or am i souley relying on the finder to return it?
Click to expand...
Click to collapse
Even if it does locate it, it's gonna be in a 50m radius, at best. Probably more in the region of a 200m radius, which is nearly the same as not knowing where it is.
If you can get it to lock and display a message, leave it for a little while and then get it blocked via the imei.

I have a replacement sim card being used in a temporary phone at the moment, I just tried to lock the phone, why am I getting a coded text to this number, surely it should be trying to lock my imei not my number?

matt_attack_2k1 said:
I have a replacement sim card being used in a temporary phone at the moment, I just tried to lock the phone, why am I getting a coded text to this number, surely it should be trying to lock my imei not my number?
Click to expand...
Click to collapse
It has still got to send the phone a locking command, which is what you are getting.
As you are using a replacement SIM with the same number, you are in fact, preventing yourself from using any of the MyPhone functions, as there is no way to connect to the lost phone.

matt_attack_2k1 said:
I have a replacement sim card being used in a temporary phone at the moment, I just tried to lock the phone, why am I getting a coded text to this number, surely it should be trying to lock my imei not my number?
Click to expand...
Click to collapse
Fatal error.

[Q] big problem

i changed my rom many times, i used chifu rom mostly because i liked them but i realise i have kind of a big huge problem, i dont know how but my phone's Imei got changed ( yes yes i'm a dumbass ) is there any way to change it back to the original one ??? i know that changing imei is not a legal thing , but what i just want to change it back to the original one... if not it is still working , i dont know for how much long but it is
thanks ins advance
best regards

I think whats probably happened is that the ROM you are currently using is displaying the imei number of the handset that it was originally dumped from.
It has not actually changed the imei number of your handset its simply displaying the wrong number.
Bottom line is that you imei is still the same number that is printed on your device (under battery or wherever)....
My HD2 shows a different imei but I have been assured by the chef of the ROM that I use that its not a problem so dont worry.
Hope that helps.
Ps Im moving this to the general section.

thank u very much
i wont worry about it when it stops working then i will get worried about it but until then

yeah theres no need to worry....
if you need your imei it will be on your device, probably under the battery or in the documents you got with the phone.

HD2 Stolen, Got it back IMEI changed etc please help

Im not quite sure what to do, my HD2 got stolen 3 weeks ago lucky for me I had IMEI written so i reported it to cops. Two days later I got my phone back. Cops said I was lucky the guy didnt had time to sell it. When i got it back my phone it was completly reinstalled with WM6.5 (before I had WM7.5) I noticed that volume up stopped working so i started investigating deeper and to my suprise phone IMEI has been changed! When I went into boot mode (multi color) insted of cotula hspl it said something about freebox.
Here is my questions
1. Is there a way to repair phone so my volume up works? Or at least map any other key as volume up in wm7?
2. How can I get back my phone to show original IMEI?

drsaint said:
Im not quite sure what to do, my HD2 got stolen 3 weeks ago lucky for me I had IMEI written so i reported it to cops. Two days later I got my phone back. Cops said I was lucky the guy didnt had time to sell it. When i got it back my phone it was completly reinstalled with WM6.5 (before I had WM7.5) I noticed that volume up stopped working so i started investigating deeper and to my suprise phone IMEI has been changed! When I went into boot mode (multi color) insted of cotula hspl it said something about freebox.
Here is my questions
1. Is there a way to repair phone so my volume up works? Or at least map any other key as volume up in wm7?
2. How can I get back my phone to show original IMEI?
Click to expand...
Click to collapse
Are you sure it is the same phone you had stolen?

I'm sure 100% it's the same phong, IMEI written on the back of the phone corresponds to the one I have on original box, but when I check IMEI from OS it's different

well if the SPL been changed then my first thought would be to put it back
So,
head on over to HTC and grab yourself an original stock ROM, flash away using the SD card method, with a bit of luck that will wipe all the crap off it, then HSPL > Radio >MAGLDR >WP7
happy to point you in the right direction for all of those or confirm your findings but its good to give it a shot yourself, a quick search will give you all you need
search for strings like
HD2 LEO SD card flash
i gather you already know how to install WP7

THIS IS IMPOSSIBLE. Unless you or someone else switch the sticker on the back of the device, or swapped the housing/chassis, it is nearly impossible to change the IMEI on a device.
If this was possible, I would of have done it so long ago to trick my device to think it was some other device.
Unfortunately, IMEI hacks are illegal. That is why developers don't go that route. It's not as simple as pirating apps (which is also illegal).

Why do I get the feeling that this is some fancy way of asking how to change your IMEI (i.e., insert sap story and request on "help" on how to change your IMEI)?

Why would you want to change your IMEI? You have your device back and different IMEI doesn't change anything. All the apps will work as they worked before etc, so I don't think you should worry about that.

PoisonWolf said:
Why do I get the feeling that this is some fancy way of asking how to change your IMEI (i.e., insert sap story and request on "help" on how to change your IMEI)?
Click to expand...
Click to collapse
Hahahaha my thoughts exactly. He want somebody to help him change it. Never heard of anyone changing imei. It's like DNA of the phone.
Sent from my HTC_Amaze_4G using xda premium

well, I for one, would love to change the IMEI on a device so that it can bypass stupid carrier restriction (ie: use t-mobile $5unlimited internet on a mytouch4G for the 4G)
currently, it's not possible since t-mobile has blocked this device from loop-holes like that.
JUST SAYING though.......

Sorry, we don't allow discussion of IMEI changing on xda, as it *can* be used for unlawful reasons.