Database Users

Touch 3G does not power on !!

Hi Guys,
I had my HTC Touch 3G for a week now and was working fine.
Today, I tried to restart it but it powered off and never powered on since !!!!
I tried removing the battery, sim, mem card ...everything !! No luck.
Any ideas ?

it doesnt power on at all ?
try this :
remove the battery and plugin your device to a power source

darren shan said:
it doesnt power on at all ?
try this :
remove the battery and plugin your device to a power source
Click to expand...
Click to collapse
Nope.... nothing.

Try Hard reset (full reset), see if it works. Otherwise you may have to return to the supplier. if it's still under warranty, ask for replacement. so sorry to hear that.

azahidi said:
Try Hard reset (full reset), see if it works. Otherwise you may have to return to the supplier. if it's still under warranty, ask for replacement. so sorry to hear that.
Click to expand...
Click to collapse
I tried that too... it wouldn't respond to anything.
I'll take it back to the supplier this afternoon, and ask for a replacement.
Counting down the minutes

Same happened to me.
Took it back, checked it and found that the motherboard was faulty so they changed it.
Maybe HTC does not apply the best quality controls in manufacturing, but the phone is great

radagast99 said:
Same happened to me.
Took it back, checked it and found that the motherboard was faulty so they changed it.
Maybe HTC does not apply the best quality controls in manufacturing, but the phone is great
Click to expand...
Click to collapse
Yeah, I have to admit, it's a great phone. loved it from the first few minutes of operation.
I took it to the store and they said that they'd change it if it's faulty but it'll take a week.... anyways back to the old Hermes.....

Hello, just letting you know that I got my jade back last night.
The local dealer sent it to HTC somewhere and replaced the mainboard. it seems fine. Lets hope it doesnt die again

My hero is half dead after reset & reboot!

Hello.
Now I got a serious problem with my Hero.
I made a factory reset, reinstalled my apps from the Market, changed my APN settings and turned the phone off.
I try to turn it on again - But now it stuck at the HTC logo and keep flashing over the letters like normally.
I get past the HERO and the little android dude just fine, but can't go on from the HTC icon.
Ive tried back + on/off to make a reset, but the same thing repeats. Stuck at HTC icon :/
For sure Im going to take contact to both HTC and my operator (Telmore - Denmark) tomorrow :O
Any one got an idea what this can be? I havent rooted or flashed nor touched my phone in any unoffical way.
Thanks
Best Regards,
Philip

Sawkes said:
Hello.
Now I got a serious problem with my Hero.
I made a factory reset, reinstalled my apps from the Market, changed my APN settings and turned the phone off.
I try to turn it on again - But now it stuck at the HTC logo and keep flashing over the letters like normally.
I get past the HERO and the little android dude just fine, but can't go on from the HTC icon.
Ive tried back + on/off to make a reset, but the same thing repeats. Stuck at HTC icon :/
For sure Im going to take contact to both HTC and my operator (Telmore - Denmark) tomorrow :O
Any one got an idea what this can be? I havent rooted or flashed nor touched my phone in any unoffical way.
Thanks
Best Regards,
Philip
Click to expand...
Click to collapse
Remove the battery for a while and then place it back and start youre phone again. That might solve the problem.

Ive tried to remove the battery lots of times. "for a while" how long do you mean? Ive had it out like 2 mins or. But ill try thx

Sawkes said:
Ive tried to remove the battery lots of times. "for a while" how long do you mean? Ive had it out like 2 mins or. But ill try thx
Click to expand...
Click to collapse
Maybe half an houre or so. Its just a tip I read about of some that had a bad factory-restore. Some even left the battery out overnight.

Oh that looks like a bit of hope
Thank you. Ill let rest for an hour or so and see if it works then.
Anyone be welcome if you got other ideas - and thank you Heppieboeddah

Sawkes said:
Oh that looks like a bit of hope
Thank you. Ill let rest for an hour or so and see if it works then.
Anyone be welcome if you got other ideas - and thank you Heppieboeddah
Click to expand...
Click to collapse
Really dont know if this will work for you. I do hope so. You also might leave youre sim-card out while starting the first time. You wrote you changed something in the APN settings...

you can also try removing the SD-card. a broken / incorrectly formatted card can also trigger this behaviour.

Ive tried both with and without simcard and sdcard.
I just putted my battery in again.. still no luck :/

Damn its hard to live without the Hero :O

I had the same problem and had to return it to the supplier. Has been away for over 1 week now. I would be very interested to know what the cause/solution is.

I reflashed it with the 2.7.3 update.
Now it works again!

Touchpanel has died!

Hi!
I was sitting down and cleaning my display with a fiberclouth that was in the case with the screenprotector. I was not using any hard preassure or anything.
When I was finish cleaning the touch function don`t work anymore! It does not respond to any touch, but hardware keys work perfect.
I have tryed hard reset also.
The mobile works great when I am using it trough MyMobiler with my computer.
Anybody who has experience somthing simular?
Hope the I can return it. It is under 2 months old!

Well contact HTC directly, just say your Touch screen doesn't response anymore and they should help you! I hope all goes well GL.

I had the same problem. I contacted HTC and they gave me the address of the local service center. The techician replaced the screen and the repair cost was covered by the warranty.

panart said:
I had the same problem. I contacted HTC and they gave me the address of the local service center. The techician replaced the screen and the repair cost was covered by the warranty.
Click to expand...
Click to collapse
Ok!
I have sent my device to my local service center now!
Hope they will fix it fast! How long time did you wait, and do you know what exactly they fixed?

I waited 3 days. They replaced 3 parts: SUB-ASSY, LCM, LEO.
I asked them what those parts are and they said it's complete LCD with touch panel.

Hey, yesterday i got the same problem.
Seems to be that there is an hardware-error?
I send my phone back today to get a new one, or, to get the repaired one. (last would be nice because i forgot to backup my contacts )

specialdune said:
I send my phone back today to get a new one, or, to get the repaired one. (last would be nice because i forgot to backup my contacts )
Click to expand...
Click to collapse
Sorry to tell you this, but even if it is the same phone, they're 99% sure to do a factory reset before sending it back.

Finally I got my phone back!
They have replaced the LCD, touchpanel and some small parts.
It took a while, but I bought the Nexus one after I sent my HD2 in. Funny to test it, but when I recived my HD2 yesterday, I remembered why this is my primary phone! =)
I just love the LEO!!!!
Let`s hope that this problem I and a couple of others have had is not a common hardwear problem!

NONONONONO!!
When I tryed to take a picture now, the blitz don`t work.
It is the first time since I recived it from the repair I tryed the cam, so it must have happend there!
Anybody know if it can be a softwear problem?
Hate to send the phone to repair again! The are using so much time here in Norway!!!

akilles_ said:
NONONONONO!!
When I tryed to take a picture now, the blitz don`t work.
It is the first time since I recived it from the repair I tryed the cam, so it must have happend there!
Anybody know if it can be a softwear problem?
Hate to send the phone to repair again! The are using so much time here in Norway!!!
Click to expand...
Click to collapse
the flashlight doesn't work when the battery is low. after a full charge, try it again.

I have a full battery! =(
Maby I have found out something!
I downloaded a app from opnmarked, htorch is the name.
When I try opening it, I recive a error that says: Error finding the DLL or the "camera_Init" entry point: Can`t find PInvoke-DLLen HTCCamera1.dll
Anybody knows something that can help?

i need help one hell of a probleeeeeeeem HELP PLEASE :(

Guys today when i woke up i saw an sms from a friend i wanted to call him back my phone froze down took the battary out then in then the phone turned on but when i went to diel again the phone froze again then never turnd on again after 6h of no battary in my phone the phone turnd on but there is no signal at all.....................HELPPPPPP
i used PC companion to reper it if it a bug or something hard reset, the phone worked but no signal at allll please if any1 has any idea please tell me

so right now the phone turns on but no signal?

arcticreaver said:
so right now the phone turns on but no signal?
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Click to collapse
SIM card issue?

i tried my sim on my X1 it works fine...
only on my x10 when i woke up this morning and all this problems happened and after i hard reset my phone works but no SIGNAL at all....my phone never fell down from me nor got het by anything..simply just woke up found it going nuts.....

try SEUS instead of PC Companion
if that didn't solve the problem then type *#*#4636#*#* on dialer. it will bring up a screen. make sure to set the "preferred network type" to the correct type. press the menu button and select the correct radio band.
if all those don't work, if you bought it from a store, take it back.

my phone lost signal about 2 weeks after I bought it.. did a factory data reset.. and it worked for a few hours then died again...took it back and swapped it the day after..

i found out that nth is working but when im out side there is a very weak signal.... my phone is not garenty on it so i will pay and get F**** thanks a lot if there is more solutions i would try them all

The other thing you could try is to get a new SIM card from your provider. It might help in conjunction with a another factory reset. Without a guarantee though you may just be screwed!
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Sent from my X10i

sending it to the company i tried everything i can :'( i dont knw if they will even knw how to open the phone or fix it i feel so sad my first phone that failed me in such a point where for the first time for 1month from when i bought it it never feel down nor got hit by anything i took care of it like my baby :'( that is really pissing my BALLS OFF why did u do that SE i guess ill wait a weak or a month 2 knw what will happen...thanks all for ur time wish me luck that is all

Why did u buy something without a guarantee anyway?
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will who thought out of nth the phone will have a bad signle?this is a rear thing i never bouth a phone with a guarantee coz i never use it and i save 200$ so why not anyways just need hope not sadness so wish me luck that is all thanks all

Fair enough buddy.. you get a 12 month guarantee included in the UK.. and I get free mobile insurance through my bank account.. so it's not something I need worry about (thankfully)!

No signal for a while now..

Hi guys. I've been having this odd issue for the past three days, and now I have to carry a second phone for calls, which defeats the purpose of the phone in the first place.
Out of the blue, my phone can't connect to the mobile network. It just shows no bars and a "refreshing" icon, continuously spinning. I have tried restarting the phone, turning the airplane mode on and off, removing the SIM,tried another SIM, soft reset, hard reset, created a new APN with the details directly from the carrier, manually searched for the network, automatically searched for it, you name it. Everything without success.
Has anyone experienced that? It's extremely frustrating. Let me know if younhave any other ideas. Cheers!

eloktwo said:
Let me know if younhave any other ideas.
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Click to collapse
If nothing helps, especially soft/hard resetting it, then I suggest you should return it to warranty...

romcio47 said:
If nothing helps, especially soft/hard resetting it, then I suggest you should return it to warranty...
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Click to collapse
Can't do that, unfortunately. The phone was a present and the person that gave it to me doesn't have the warranty papers anymore...

eloktwo said:
Can't do that, unfortunately. The phone was a present and the person that gave it to me doesn't have the warranty papers anymore...
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Click to collapse
I see... ;/
Well the last method I'd do if I were you, is to try flashing different original ROM (.kdz) using LGUP software or any known method.

If the phone is within the time frame for the warranty you can contact LG and see if they can verify the purchase and see if they'll honor the warranty.

Are you sure nobody blacklisted your device? If this happened all of a sudden, check your phone's IMEI on any blacklist checkers online.

RossTeagan said:
Are you sure nobody blacklisted your device? If this happened all of a sudden, check your phone's IMEI on any blacklist checkers online.
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Click to collapse
Problem solved!
It seems that the problem is indeed, the fact that my phone was blacklisted. I thought I got a good deal on this phone if I bought it second-hand. Apart from contacting the seller, is there anything else that I can do? I don't know where he bought the phone from, and it is unlocked as well. Any recommendations?

eloktwo said:
Problem solved!
It seems that the problem is indeed, the fact that my phone was blacklisted. I thought I got a good deal on this phone if I bought it second-hand. Apart from contacting the seller, is there anything else that I can do? I don't know where he bought the phone from, and it is unlocked as well. Any recommendations?
Click to expand...
Click to collapse
On what network did you use this phone? I would recommend you contact both your network and go on http://imeipro.info/ and contact them and ask them what steps can you take to remove your phone's IMEI from the blacklist db.