Related
Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help
Bj,
I experienced the same problem today. However, I noticed that the mail settings had disappeared in addition to the accounts no longer showing up.
The only way I was able to solve the problem was by deleting the mailboxes and re-creating them.
Hopefully there is a better solution found in case this happens again.
Same thing happened to me just yesterday, wonder what's the cause.
Anyway I had the settings backed up to a cab as described here so a reinstall of that set them back up in seconds.
Have the same problem, but my internet settings was lost to...
Any fix for this other than the obe above?
//Johan
I had same misterious problem two times, and I didn't understand why...
:-(
Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
the email problem can be solved by going to email- tab --> menu --> account settings (may have another name) --> choose your disappered account. you will notice some of your settins are lost, in my case the mail servers and the username. type in the missing information, and hit 'done', your email acc will be visible again.
Missing Accounts
Same problem after I installed the newest firmware in June. Never happened before, since then TWICE, so it must be the issue of the new FW. Sorry wergor, the solution you offer sucks. Doesn't solve the cause!
ricz73 said:
Sorry wergor, the solution you offer sucks. Doesn't solve the cause!
Click to expand...
Click to collapse
i know, but at lest you don't have to set up a new acc w/ a different name and lose all your emails.....
try this next time:
http://www.freewarepocketpc.net/ppc-download-mail-account-repair.html
Bjs051084 said:
Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help
Click to expand...
Click to collapse
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan
Dan.S - yes, it works, thanks so much. ;-)
It works
Yes, works. In same time, I lost my ability to connect to Facebook. Whenever I try to input name (email) and password, I get instant answer that there is problem with connection. Maybe password also lost. No idea where to find solution.
Dan.S said:
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan
Click to expand...
Click to collapse
thank you Dan,it worked for me...
I hope someone here can help me since i am so desperate after searching many forums, anyway i'll try summarize it as much as i can :
- my desktop twitter log in working.
- my x10 browser log in working.
- x10 opera mini log in working.
- desktop applications like tweetdeck and cotweet which require authorization working too..
- any twitter application for android isn't working, Twiteroid, etc even timescape tells me invalid account information,
Twiteroid tells my it can't authorize the account ( and its not the one hour problem that happens due to wrong password )
- i've tried revoking all access from all program but again no use..
Any ideas ?
sent from my x10i that is banging for a 2.1 upgrade. ...
there are loads of twitter apps out there for android
SWIFT
TWIDROID
TWITPRO
SEESMIC
TWICCA
and my personal favorite TWEETCASTER
check your user name and password again when entering it ...sometimes when using swype or slide it you can accidentally rely on it too much for accuracy and it will add in a word you previously entered incorrectly!
I have also noticed with passwords and emails if you have AUTO word space set up in SWYPE you can end up with a space where you do not need it and not see this glitch until it rejects your userame/password!
edit additional If your using a Googlemail or Gmail acct for your email then try re registering with a different email address sometimes GOOGLE mail account can cause headaches and not allow access to some stuff ... the android market being one will not accept an @gmail acct and needs you to use an @googlemail this is due to them offering the googlemail to gmail switch a month or so back!
TWIDROID, SEESMIC, TWICCA all not working
i can't be writing my username and password wrong for 2 days now comon
besides i log in normally on the web browser which makes me more confused
i tried log in with the username and not the Email and still no use..
it just keeps me going crazy..
There was a similar thread that I responded to on SE's own forum. I gave all the normal suggestions but none worked. In the end the lady concerned said she had to restart (?) her whole phone and lost her contacts so I think she did a factory restore on it. But that did solve the Twitter problem.
I think this is a problem that has occured in the last few days because I also noticed another couple of threads on there about the same thing. I asked the other poster to pay it forward and give a description of exactly what she did to resolve it. Sadly at this point she hasn't done so.
Hey suzed,
I sure remember your name from the se forum, you have like million post there
Anyway, i would like to make a factory reset my last resort since i am not rooted and dont want to, i wish i could solve this confusing problem, i even cant figure out if its twitter sided or mobile sided error, wait a min. I have an idea , Am gonna try another account and see where it goes...
I will post back soon.
sent from my x10i that is banging for a 2.1 upgrade. ...
I tried another account but still no use, i am sure its something fromthe phone now..
I can't figure it out though...
sent from my x10i that is banging for a 2.1 upgrade. ...
mezo9090 said:
Hey suzed,
I sure remember your name from the se forum, you have like million post there
Click to expand...
Click to collapse
Yeah I know I need to get a life Sadly its a bit addictive trying to help people, bugs the cr*p out of me when I can't help especially on something that should be so flipping simple.
before you resort to desperate measures... try going into settings/ applications/ manage applications/ timescape/ clear data.. and Then do the same for timescape plug in manager and timescape provider.. then do the same for any Twitter apps you have.
You'll need to set those up again, but it might just do the trick!
im_iceman said:
before you resort to desperate measures... try going into settings/ applications/ manage applications/ timescape/ clear data.. and Then do the same for timescape plug in manager and timescape provider.. then do the same for any Twitter apps you have.
You'll need to set those up again, but it might just do the trick!
Click to expand...
Click to collapse
nope, still no hope, i can't believe it, i have to do a full wipe for twitter .. lame ..
Hi mezo, the person on the SE forum did confirm this morning that is was a factory reset that did the trick (I get email notifications on that one - oh dear lord I need a life) but what a pain in your rear end just to get it working.
Wow you are fast, i just that notification 15 min ago too
Its just too early here, i guess i'll give it a try after backing up everything.
Will let you know how it goes...
sent from my x10i that is banging for a 2.1 upgrade. ...
suzed said:
Hi mezo, the person on the SE forum did confirm this morning that is was a factory reset that did the trick (I get email notifications on that one - oh dear lord I need a life) but what a pain in your rear end just to get it working.
Click to expand...
Click to collapse
still, not solved, i posted there in the same topic intesd of talking in two threads on two separate forums.
Right Just thought of something you need to change your APN settings from AUTOMATIC to manual and choose your provider MANUALLY!
I kinda vaguely remember having a similar issue when I used GERMAN EU firmware before finding the proper UK unbranded generic firmware
kmaximax said:
Right Just thought of something you need to change your APN settings from AUTOMATIC to manual and choose your provider MANUALLY!
I kinda vaguely remember having a similar issue when I used GERMAN EU firmware before finding the proper UK unbranded generic firmware
Click to expand...
Click to collapse
i'll give it a try, although it happens on wifi and 3G connections -.-'
When U try to log in are you writing your email or nick as user?
Sorry for my bad english... Cant even spell correct (dyslecktic) on my nativ language....
bjorkis said:
When U try to log in are you writing your email or nick as user?
Sorry for my bad english... Cant even spell correct (dyslecktic) on my nativ language....
Click to expand...
Click to collapse
i tried both..
Hi, I used to use the HTC twitter app in Sense. But from one day to another I cannot access anymore. I get the message "You entered an incorrect username or password". I tried with different twitter accounts but I get always the same error. I also tried to access with email and username.
Any idea what could be the problem?
Thx.
Little information that I bookmarked myself but not conclusive, just know we're done with Twitter apparently. Some help for you maybe is here (won't fix it but explains why you can't access like the rest of us).
Read CFB's explaination on this (Cudos to him again), concise explaination that is apparent throughout the web and Google search:
http://forum.xda-developers.com/showthread.php?t=562773&highlight=twitter,+peeps&page=34960
This is just a site I saved (I read here often):
http://phandroid.com/2010/09/01/htc-peep-or-friendstream-not-working-its-oauths-fault/
Have you tried out moTweet, many have gone this way and it is ok comparitively.
Thanks for this information. I was fearing something like this.
Actually I am using motweet since Peep is not working anymore.
Regards.
Not sure how deep your interest is in this but heres CFB's full write up, if you look at his last tweet at the bottom you get good news on recent developments.
http://forum.xda-developers.com/showthread.php?t=1101151
Peep is working again. Log out via Settings Tab > Data Services > Log out of Twitter. Then log in the same way. Keep in mind (if you read my posts about it) that this does not resolve the security issues with the application. It still leaves your session open to hijacking, but it does work again.
If HTC does not fix the problem, it will only go out again in the future.
I have searched through the sections but couldn't find exactly what I was looking for so hopefully someone can help me out.
When I check for updates under Settings>About tablet and try to sign in with my samsung account (created on samsung's website) it says invalid ID or password. I know it is correct however since I have verified it three times. On the off chance it was linked to samfirmware.com I setup an account there too, but same thing. Am I missing something?
Thanks in advance.
you are NOT alone.
spongers said:
I have searched through the sections but couldn't find exactly what I was looking for so hopefully someone can help me out.
When I check for updates under Settings>About tablet and try to sign in with my samsung account (created on samsung's website) it says invalid ID or password. I know it is correct however since I have verified it three times. On the off chance it was linked to samfirmware.com I setup an account there too, but same thing. Am I missing something?
Thanks in advance.
Click to expand...
Click to collapse
Right after I noticed on these forums that one need to be signed into a Samsung account in order to get an ota update, I tried to sign in with my existing Samsung account - could not, wrong password.
I tried to create another Samsung account online, and I get errors ' a problem occurred'.
I even tried to use a non existing gmail account, same problem.
Then I spend about two hours on the phone (its not a cell phone, you will probably end up at laptops - but Samsung support is so ****edup, that one knows whats going on. One guy told me to create a brand new gmail account and use that userid to login. Another said I should create a new samsung.com account and use that....no luck.
When I was promised to be called back 24-48hours after open the issue and no call after 72 hours, I called them. Their response was that someone will call me when they have a solution.
Probably think I am stupid and cannot type.
**** SAMSUNG support.
Maybe I would suggest we all open issues with them, regarding this **** support. That is all we can do - maybe a lawsuit because they are selling something that is not working as advertized....
Numbers count! Please open an issue with Samsung.
Your not missing a thing, I received my wifi Gtab 10.1 couple days ago did the same thing and nothing, first it said processing failed then it said wrong password, did the same, logged in on line to the samsung website that was fine. I Called Samy tech support up and they said they are working on linking the accounts together "I take that to mean its a system wide problem" the rep said i can sign up with a diff email. Well i did that too a got the same results. Im guessing they are having some issues with that update sign in/sign up server.
Ill call again tomorrow and see why i cant sign up at all.
samsung support known for a horrible service but i love their products. as long as you are sticking here at the forum you are good. mine too and i dont want to spend more time logging-in. just go to development section and you are good to go!
It's a known issue, but try again. It took a few times for it to go through, but I am now synced. Of course, there aren't any updates available, so it isn't a pressing issue right now
Kevin Gossett said:
It's a known issue, but try again. It took a few times for it to go through, but I am now synced. Of course, there aren't any updates available, so it isn't a pressing issue right now
Click to expand...
Click to collapse
did you eventually use your login info from the Samsung.com site?
Maybe I am missing something really obvious ... but my Samsung Account shows as not sync'ed but I cant find where I can try reentering my username & password for it. When I go into the "Samsung Account" heading in "Accounts & Sync" there are no menu options at all. Am I looking in the wrong place?
EDIT:
Hmmm ... rebooted and now there is a message saying that "Samsung account" has to force close. Lovely.
i didn't use the same login as the website, I used the same login as my Gmail for the Tab, but I think you can use whatever email/password you want.
To access the login screen, go to Settings/About Tablet/System Updates
For whatever reason, trying to get the acct set up on the tab doesn't seem to work for anybody the first time. So, remember the first email and password you used, and do this:
clear data and cache, and force close these 2 apps:
Samsung account
Samsung apps
launch Samsung apps, and agree to the terms
try to sign in to your samsung account with the first email and pass that you used
It worked for me.
mrsbelpit said:
For whatever reason, trying to get the acct set up on the tab doesn't seem to work for anybody the first time. So, remember the first email and password you used, and do this:
clear data and cache, and force close these 2 apps:
Samsung account
Samsung apps
launch Samsung apps, and agree to the terms
try to sign in to your samsung account with the first email and pass that you used
It worked for me.
Click to expand...
Click to collapse
Clear data and cache? Do you mean from CWR or somewhere else?
Sorry, from manage apps, clear the data and cache from those 2 apps.
ETA: this only lets you create the account so you can manually check for updates, it does not solve the sync issue.
spongers said:
Clear data and cache? Do you mean from CWR or somewhere else?
Click to expand...
Click to collapse
Settings>Applications>Manage Applications
Select the "All" tab, scroll through to find the app, select it, clear data and cache
You can also manage apps by opening the app drawer, and dragging the icon to the little "i" in the top right corner.
mrsbelpit said:
Sorry, from manage apps, clear the data and cache from those 2 apps.
ETA: this only lets you create the account so you can manually check for updates, it does not solve the sync issue.
Click to expand...
Click to collapse
OK, that sort of helped. Went through all of that but when I sign in it says bad password(verified through last pass login I am entering it correctly), and when I try to create account from that page it says account already exists. Frustrating!
Sent from my GT-P7510 using XDA Premium App
Same question......
spongers said:
Clear data and cache? Do you mean from CWR or somewhere else?
Click to expand...
Click to collapse
When my attempt failed for loggin in from 'settings', 'about', 'software update', these two app's (samsung apps & Samsung account) data and cache are still empty - there is nothing to clear.
I cannot see that it will work either with the CWM data/cache clear, as I did the new UI ROM install, cleared my data and cache in CWM before I did the ROM install and afterwards I still got the same errors trying to login to the Samsung account.
I think you were just one of the lucky one's to sign into samsung account.
Did you use your same account-name & password as your samsung.com info?
Have you EVER logged into the samsung.com account (maybe registered your device online), before trying to connect from the tab10.1 to samsung account?
I think these are all important questions that we need valid answers for, before we can determine the say to proceed with this account login.
Thanks
Edit:
Kevin Gossett said:
Settings>Applications>Manage Applications
Select the "All" tab, scroll through to find the app, select it, clear data and cache
Click to expand...
Click to collapse
Sorry - saw your post. But as I said these two app's data and cache were empty for me, so that does not do it either.
I haven't registered my device on the website.
If you get the "username/password already exists" error, I believe you are registered, there is just a bug with the server. Wait a few hours, another day maybe, and try it again
If you're still having problems, please look at this thread, hopefully there's some useful info that can help you clear it up
http://forums.androidcentral.com/samsung-galaxy-tab-10-inch/94690-problem-update-check-sign.html
Solution found......
See this :
It works for me - confirmed.
Solved
If you're getting the "processing failed" message when logging in to do the updates, then here's your solution:
Instead of typing in your login information for the "Update" action, go back to "Accounts & sync" menu, then "Add Account", select "Samsung account", and fill in your samsung login information there.
If you have any trouble with your login (such as it rejecting your correct password), go to samsungdive.com and create or update your login information there. Simply changing your password to something different appears to somtimes help.
Once your login information is entered into the "Accounts & sync" area, you should be able to access the update feature without providing any further credentials.
samsung accounts too quirky
i have an account i have been using then updated to ICS.
galaxy s2. then tells me I cant log in with my .com domain in Turkey.
blah blah blah.
using the phone and samsung instructions it says log in under another address.
okay but there is no way of changing the log in on the phone which steadfastly keeps the old gmail address as my log in.
solution I uninstalled samsung apps and samsung account and sent an email to samsung explaining why.
told them when they get their s*** together then i might reinstall.
otherwise no advertising dollars for you samsung and google.
best to give consumers what they want.. a fully functioning OS and proggie.
I can do without samsung app but they cant do without us.
might take a year. suddenly kies for ubuntu.
email addresses that work in all countries.
WTF
I don't know why, but I can't add my samsung account to my tab. I know I'm inputing the right things but it says invalid everytime >.<
Im dealing with the same problem, however if i go to the website itself everythingvworks fine.... Its just on the tablet settings that i cant log in.
I think many people are having the same issue. When I try to log in, it fails to reach the server. But when I do, I don't have valid account.
So I tried to create another account, but it tells me that I'm already registered. But as same as capufo, I can login via web.
It's freaking catch 22. I gave up on it.
ok thanks guys, so its not just me. Im just curious how thatll get fixed cause without a login we cant update our devices.
Same thing happened to me but honestly I just kept trying and it eventually went through.
Sent from my GT-P7510 using XDA Premium App
guih said:
I don't know why, but I can't add my samsung account to my tab. I know I'm inputing the right things but it says invalid everytime >.<
Click to expand...
Click to collapse
I had similar issues when I first got mine. After a few days, I found this solution on another website, and it worked for me. Others have verified it fixed their issue:
Go to settings and manage applications.
Force stop the Samsung Account and then clear data.
Open the Samsung Apps app and it will ask you to log in again.
c-loo said:
I had similar issues when I first got mine. After a few days, I found this solution on another website, and it worked for me. Others have verified it fixed their issue:
Go to settings and manage applications.
Force stop the Samsung Account and then clear data.
Open the Samsung Apps app and it will ask you to log in again.
Click to expand...
Click to collapse
c-loo is so right. Follow his instructions everyone. That so fixed the issue.
But one follow up question though. Does it make sense that sync is turned off for my samsung account by default. That is how it is on mines and that is how it was on mines even before.
Did not work for me....
ahimed said:
c-loo is so right. Follow his instructions everyone. That so fixed the issue.
But one follow up question though. Does it make sense that sync is turned off for my samsung account by default. That is how it is on mines and that is how it was on mines even before.
Click to expand...
Click to collapse
I followes the instructions and still not working for me....
Maybe it's just me
bert269 said:
I followes the instructions and still not working for me....
Maybe it's just me
Click to expand...
Click to collapse
Here is another thread with people having the same issue:
http://forum.xda-developers.com/showthread.php?t=1169421
I had the same issue. I'm not sure if it will help or not, but it seems to have been fixed by changing my password on the website. Once I did that, my tab was able to verify the account and then check for updates normally.
Samsung support
Hi, the following is an email response from Samsung,
Hello
If you need to reset your password or obtain the email address you signed up with, please visit the following page:
https://account.samsungdive.com/account/find/accountFindPasswordEdit.do?serviceID=o12ht525e6
You will need to input the same information you originally used to sign up for your Samsung Account on your device.
Thank you,
Samsung Customer Support Team
i am trying to craete samsung account bt it say invalid everything