Database Users

[Q] White MyTouch 4g - still no 2.2.1

It's been 3 weeks since I bought the phone and it still hasn't gotten the 2.2.1 update, even after #*#*checkin*#*#
I bought the black one as well and it already came preloaded with 2.2.1
Anyone know if T-Mobile is still rolling it out?
Thanks.

Call T-Mobile and make sure they have your correct IMEI number for your new unit. Chances are they don't. Once you give them the right number you will get it soon.

If the IMEI number was wrong in their system, would the phone work?

lamusician said:
If the IMEI number was wrong in their system, would the phone work?
Click to expand...
Click to collapse
Yes, On all of my 7 phones when I called them they still had my old IMEI number. The system is supposed to update it but many times it does not. Also on my last one they said the IMEI number was not even in the system. So they had to manually put it in. Bottom line you will not get the OTA update until your IMEI # is correct. Just call them.

Has no one figured this out yet? Even tmo tech support is lost as to why certain phones aren't updating.
Sent from my HTC Glacier using XDA App

Are you doing *#*#checkin#*#*?
Sent from my HTC Glacier using XDA App

Imei is correct, reset, checkin, left wifi off. Still no update.
Sent from my HTC Glacier using XDA App

Mine would not update and I exchanged it. Within an hour or so my new phone had it.
Sent from my HTC Glacier using XDA App

hammer4203 said:
Imei is correct, reset, checkin, left wifi off. Still no update.
Sent from my HTC Glacier using XDA App
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My phone update on the first day I turned it on (the first one anyway) and I had wifi on the whole time.
Mind if I ask why you think wifi needs to be off?

T-Mobile is stupid. Have you logged on to your account and checked to see that your device is a MyTouch4G. I had to log on and manually change it from my mytouch3g to 4g to get the OTA update.

Please post questions in Q&A section.

Wifi off I would say is tmo's way of not interrupting the download. I did get the download yesterday. It turned out the imei was not changed. It took 3 calls and threatening to cancel to get them to check it.
Sent from my HTC Glacier using XDA App

2.2.1 update
How about my mytouch 4g is not connected with t-mobile directly but it is connected with SIMPLEMOBILE that uses the t-mobile signal towers. how can i get the 2.2.1 update??

I just did *#*#checkin#*#* with my new phone and got the update in less than 30 minutes.

I was going to install it via force update thread but then I noticed that the display is inferior to my black one.
Gonna call this one a lemon and exchange it.
Sent from my HTC Glacier using XDA App

The Whiteys are always the last to get the free stuff.

Has anyone figured out the 2.2.1 update issue?

Tmo tech is lost as to why some phones just aren't receiving the update. Is rooting the only way?
Sent from my HTC Glacier using XDA App

hammer4203 said:
Tmo tech is lost as to why some phones just aren't receiving the update. Is rooting the only way?
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I just got a new replacement phone today from UPS. Got it this morning and still waiting for the update.
My first one update within hours of me turning it on.
I'll let ya know if I don't have it by tomorrow.

Amazing how quick my wife and I all if a sudden get the update when I tell them I am gonna return the phones and cancel the agreement! But I know why the update didn't come when it was suppose to. The imei was not correct in the system. The last rep got tech on the phone and said check the imei and sure enough it was not changed.
Sent from my HTC Glacier using XDA App

hammer4203 said:
Tmo tech is lost as to why some phones just aren't receiving the update. Is rooting the only way?
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Just in case it was overlooked, have you tried the checkin?
open the phone app and type:
*#*#2432546#*#*

[Q] touch screen wako?

Well I installed cm7 and it worked great until today. Now my touch screen doesn't respond unless the physical keyboard is out? Any ideas what the problem is? Thinking of ruuing to check if its the rom?
Sent from my PG06100 using XDA App

Don't know why that's happening, but why don't you just try flashing a different rom instead of ruuing?

Ill nandroid real quick. :/ ill see really want to try sense 2.1
Sent from my PG06100 using XDA App

Still doesn't work, only works when keyboard is fully out, any ideas??

NinjaMan691 said:
Still doesn't work, only works when keyboard is fully out, any ideas??
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Click to collapse
Take it back to Sprint. Sounds broken.
^ Shift Faced

I bought it from radioshack online? You think its fixable at a sprint store?
Sent from my PG06100 using XDA App

NinjaMan691 said:
I bought it from radioshack online? You think its fixable at a sprint store?
Sent from my PG06100 using XDA App
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Click to collapse
No. They don't fix anything. They'll either say it's defective and give you a refurb or if they think you broke it send you off to Assurion to pay your $100 deductible.
EDIT: I should read. They'll probably send you back to Radioshack.
^ Shift Faced

What would you do? Please help

Hi everyone. I purchased a LG optimus 2x from wind Canada and I'm having reboots while on call or when its on my purse its off and can't turn it back on unless I take battery out and put it back in. I still have 14 days to return it. So should I return it and get HTC panache from mobilicity which is same as T-Mobile mytouch 4g but with 2.3.3 or get the LG back exchange? What would u guys do?
Sofia
Sent from my LG-P999 using XDA App

HTC Panache :3

Get the panache and pray that you don't get one with a bad emmc chip

What's emmc chip?
vqt said:
Get the panache and pray that you don't get one with a bad emmc chip
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Click to collapse
Sent from my LG-P999 using XDA App

sofia-captivate said:
What's emmc chip?
Sent from my LG-P999 using XDA App
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Click to collapse
Look here http://forum.xda-developers.com/showthread.php?t=1081243

MT4G to Simple Mobile

hey everyone, my brother just bought a mt4g and it was rooted (running miui). he wants to use it on simple mobile but just sticking a sim in there wouldnt work.
I have an epic 4g and know that its best to have the phone on stock (or at least stock rom) when trying to activate it, but i had problmes getting it back to stock.
is there anything fancy i gotta do first to get it to work? he hasnt actually bought the simple mobile sim card yet but he tried a friends and it didnt work. do i have to unlock it or something?

This phone takes a particular SIM card. We get posts on here all the time saying SIMs don't work. When they compare the contact surfaces of one that works to the one that doesn't the difference is obvious. Tell simple what phone you have and ask if it takes a special SIM.
Sent from my HTC Glacier using xda app-developers app

estallings15 said:
This phone takes a particular SIM card. We get posts on here all the time saying SIMs don't work. When they compare the contact surfaces of one that works to the one that doesn't the difference is obvious. Tell simple what phone you have and ask if it takes a special SIM.
Sent from my HTC Glacier using xda app-developers app
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Thank you very much. That solved all my problems lol. And sorry I probably didn't search it too well I couldn't find anything helpful in my searches.
Sent from my SPH-D700 using xda app-developers app

I have simple mobile. I just had to stick the sim card right in and iit worked right away.
Other than internet and mms whichs fixed with property apn's
Sent from my LG-E739 using xda premium