Tmo tech is lost as to why some phones just aren't receiving the update. Is rooting the only way?
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hammer4203 said:
Tmo tech is lost as to why some phones just aren't receiving the update. Is rooting the only way?
Sent from my HTC Glacier using XDA App
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I just got a new replacement phone today from UPS. Got it this morning and still waiting for the update.
My first one update within hours of me turning it on.
I'll let ya know if I don't have it by tomorrow.
Amazing how quick my wife and I all if a sudden get the update when I tell them I am gonna return the phones and cancel the agreement! But I know why the update didn't come when it was suppose to. The imei was not correct in the system. The last rep got tech on the phone and said check the imei and sure enough it was not changed.
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hammer4203 said:
Tmo tech is lost as to why some phones just aren't receiving the update. Is rooting the only way?
Sent from my HTC Glacier using XDA App
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Just in case it was overlooked, have you tried the checkin?
open the phone app and type:
*#*#2432546#*#*
Related
It's been 3 weeks since I bought the phone and it still hasn't gotten the 2.2.1 update, even after #*#*checkin*#*#
I bought the black one as well and it already came preloaded with 2.2.1
Anyone know if T-Mobile is still rolling it out?
Thanks.
Call T-Mobile and make sure they have your correct IMEI number for your new unit. Chances are they don't. Once you give them the right number you will get it soon.
If the IMEI number was wrong in their system, would the phone work?
lamusician said:
If the IMEI number was wrong in their system, would the phone work?
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Yes, On all of my 7 phones when I called them they still had my old IMEI number. The system is supposed to update it but many times it does not. Also on my last one they said the IMEI number was not even in the system. So they had to manually put it in. Bottom line you will not get the OTA update until your IMEI # is correct. Just call them.
Has no one figured this out yet? Even tmo tech support is lost as to why certain phones aren't updating.
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Are you doing *#*#checkin#*#*?
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Imei is correct, reset, checkin, left wifi off. Still no update.
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Mine would not update and I exchanged it. Within an hour or so my new phone had it.
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hammer4203 said:
Imei is correct, reset, checkin, left wifi off. Still no update.
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My phone update on the first day I turned it on (the first one anyway) and I had wifi on the whole time.
Mind if I ask why you think wifi needs to be off?
T-Mobile is stupid. Have you logged on to your account and checked to see that your device is a MyTouch4G. I had to log on and manually change it from my mytouch3g to 4g to get the OTA update.
Please post questions in Q&A section.
Wifi off I would say is tmo's way of not interrupting the download. I did get the download yesterday. It turned out the imei was not changed. It took 3 calls and threatening to cancel to get them to check it.
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2.2.1 update
How about my mytouch 4g is not connected with t-mobile directly but it is connected with SIMPLEMOBILE that uses the t-mobile signal towers. how can i get the 2.2.1 update??
I just did *#*#checkin#*#* with my new phone and got the update in less than 30 minutes.
I was going to install it via force update thread but then I noticed that the display is inferior to my black one.
Gonna call this one a lemon and exchange it.
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The Whiteys are always the last to get the free stuff.
Hey guys I'm a noob you'll probably find that out as you read on. Anyhow I was wondering what the legal risks are with unlocking a T-Mobile phone using something like gfree. Also could it like change my plan or anything like that? Sorry If I'm confusing
Thanks in advance
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You can potentially loose your warranty and that usually doesn't even happen. That's about all that will happen, you will however become addicted to flashing and may loose your wife because of it lol!!!!
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Hahah I'm only fifteen so I don't have i worry about that yet(; I've been flashing many roms since I permarooted I just don't know whether or not to unlock.
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perhac89 said:
Hahah I'm only fifteen so I don't have i worry about that yet(; I've been flashing many roms since I permarooted I just don't know whether or not to unlock.
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Unlock it, you can call always T-Mobile and they unlock it for you. It just takes a couple of days
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I think ill adb push gfree in a little. Thanks for the info!
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I CANCELLED my tmo account, wife is deployed, they WAVED the early termination fee.. I called back WEEKS LATER and asked for unlock code and I had it within a week FREE, even though I was NOT A CURRENT TMO customer....
mark manning said:
Unlock it, you can call always T-Mobile and they unlock it for you. It just takes a couple of days
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I asked T-Mobile for the unlock code on Tuesday afternoon. The unlock e-mail was in my inbox on Wednesday morning.
Can i still root the evo with 2.2
Your definitely going to get flamed for opening a new topic on this...
but yes, http://unrevoked.com
yeah i know, i just saw every one having so much trouble. lol thanx
You're lucky your replacement had 2.2! I'm worried now that if i have any trouble with my evo and need to get it replaced or worked on, that it'll end up being updated in the process, and not rootable. I hope that doesn't happen before a new root exploit is found.
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You should be good. Just don't accept the OTA.
My buddy just bought a new one Saturday. It was the last one that hadn't been updated yet, in the store!
k2buckley said:
You're lucky your replacement had 2.2! I'm worried now that if i have any trouble with my evo and need to get it replaced or worked on, that it'll end up being updated in the process, and not rootable. I hope that doesn't happen before a new root exploit is found.
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Don't have them activate it either
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to see if my damn warranty replacement gb evo is root able.
i bet i come here 20 times a day, prior to this lack of root i bet i came by once a month, lol.
please please please deliver root, i need my cm7
238 posts and you post this gem? Honestly you should know better.
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I'm getting a replacement on monday and praying that it has 2.2
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I doubt you will. It will be 2.3.3. Im pretty sure of it. I got one last week and it was that.
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I've been checking the forums; as well as, Twitter looking for a root method. I'm itching to put this Epic away.
Sent from my Epic, because my EVO arrived with the Gingerbread update.
you are so right, thanks pointing out my error and attempting to fix my stupid. it will never happen again.
Hahaha. Me too. Definitely never visited this forum before receiving my replacement.
jordanetodd said:
I'm getting a replacement on monday and praying that it has 2.2
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I have recieved 3 replacements in a week span all locked 2.3.3.
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i've been checking my phone twice a day since the release of 4.2 in taiwan, and now thw wait is finally over. do i need to back up my entire system or will my apps and settings remain after the update??
Confirming - update for UK unlocked is out! Receiving it now in Norway. It's small 1mb update first, then ~400MB
Everything should go problem free, I am not making any backups.
thanks for the quick reply. the update is 2/3 done as i type!
Just checked mine CID__001 on EE in UK and there it is. One been checking everyday since the update dropped in Taiwan. Good work HTC!!
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roose21 said:
Just checked mine CID__001 and there it is. One been checking everyday since the update dropped in Taiwan. Good work HTC!!
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Same here htc001 uk sim free from phones4u on EE network, finally epic of everlasting wait is over, I'm on the bus now when I get home I will update on WiFi, but doubt this thread gonna close soon
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just to confirm my updates all done and running well and i didnt even need to back anything up.:laugh:
Will checking while on airplane node not be able to receive it? I'm roaming right now
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chc31 said:
Will checking while on airplane node not be able to receive it? I'm roaming right now
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Serious?
bradmax57 said:
Serious?
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What the hell do you think?
Still nothing for 002
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bradmax57 said:
Serious?
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LOL
Thanks for the heads up. It's great to know that all you guys are getting the update.
I guess we US unlocked Ones (BS_US001) will have to wait a couple of days (hopefully) to get it.
CID HTC_203 also receiving
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I received the 2.24.401.2 OTA, I was on 1.29.401.17. Non-LTE 801e handset.
Hurray..Finally the wait is over
My htc one with htc_001 cid bought from clove.uk is updating..Excited(Update downloading):victory:
Thread closed. Use this thread --> http://forum.xda-developers.com/showthread.php?t=2305490