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I found out the hard way.
I switch from sprint insurance to best buy.
Clerk at the store sold me on it when he said any problems, bring it back and we will give you a new phone no questions asked.
Big lie.
My camera lens and usb port broke.
Best Buy said that had to mail it in to repair it. They said it takes 30 days.
So, then i got a loaner phone for $150 deposit. El Cheapo samsung something...
So, I would stay with sprint for anyone wondering.
yes best buy black tie is one lie after another unfortunately
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Yeah I'm stick with that sit too until I upgrade
****ing salesman
Sent from my EVO running cm6
I does suck to be with out your phone but the one thing that BB is good for is water. My wife droped her EVO in soup sprint would not replace her phone if we were with them.
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I hate best buy's insurance.
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mikeb4g said:
I does suck to be with out your phone but the one thing that BB is good for is water. My wife droped her EVO in soup sprint would not replace her phone if we were with them.
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Of course Sprint is not able to replace liquid damaged phones, we deal strictly with service repairs and that is beyond typical damage or malfunctioning hardware/software.
But...we do have the asurion insurance for those times when you have those soup accidents, and asurions turn around time is usally less than 48 hours, and I do beleive now if you request it there is an overnight option.
I hate Best Buy in general. I mean seriously, they are still charging upwards of $25 for cables that you can get anywhere else for less than $10. I used to really like them, now I get disappointed every time I go in there.
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ramiss said:
I hate Best Buy in general. I mean seriously, they are still charging upwards of $25 for cables that you can get anywhere else for less than $10. I used to really like them, now I get disappointed every time I go in there.
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It's been that way for 10+ years...
yeah, they tried to pull that on me with the replacement plan for my little brother's xbox that magically turned into a service plan where they had to send it to Microsoft. Why would i pay them for a two year warranty when Microsoft covers them for 3 years and provides free shipping. Kept arguing with them to no avail, asked for a refund of the warranty, they prorate it so it would have been like $5. No deal, I sent an angry letter to a bunch of corporate emails at best buy i found, including the ceo, sent it to the consumerist and threatened to go to my state ag about the whole bait and switch they tried to pull. Next day got an email back that they were looking into it and a day later had it replaced with a new one.
kthejoker20 said:
I found out the hard way.
I switch from sprint insurance to best buy.
Clerk at the store sold me on it when he said any problems, bring it back and we will give you a new phone no questions asked.
Big lie.
My camera lens and usb port broke.
Best Buy said that had to mail it in to repair it. They said it takes 30 days.
So, then i got a loaner phone for $150 deposit. El Cheapo samsung something...
So, I would stay with sprint for anyone wondering.
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That's because the employees don't all understand what the store's policy covers, they don't train them all on the policy. I ran into this with my flatscreen. I asked the kid a question about something I read in the return policy and he said, "um, I didn't know that, they don't really train us on it, but let me find out...". Not his fault, its management's.
evo on tapatalk
ramiss said:
I hate Best Buy in general. I mean seriously, they are still charging upwards of $25 for cables that you can get anywhere else for less than $10. I used to really like them, now I get disappointed every time I go in there.
Sent from here
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And I can't stand stupid uninformed and unintelligent customers who come into my store, telling me that their cheapo HDMI cable from cablestogo or wherever, is better than AudioQuest cables... Please, maybe that **** is ok for you, but I actually enjoy getting the best audio and video from my multi-thousand dollar home theater setup... Pfffft.
Don't hate.
I have Best Buy black tie on both of my Evo's. I like what Sprint has done though, so I may change.
in this base.
Both of my Evos speakers blew out. had black tie/tye whatever insurance, they said bring it in we'll replace it, yaddayadda.
Brought it in "oh this is a manufacturer defect, we'd have to send it in, it'd take a few weeks."
"Oh **** that." Went to Sprint and paid $35 for them to repair it. Got it back and my camera glass was no longer cracked, adn the exterior had a crack in bottom left that is now gone. So i assume i got a refurbished one. It had 119 lifetime calls and 92 minutes...which sounds about right for me etc, but p.sure it wasn't my phone I gave them.
ramiss said:
I hate Best Buy in general. I mean seriously, they are still charging upwards of $25 for cables that you can get anywhere else for less than $10. I used to really like them, now I get disappointed every time I go in there.
Sent from here
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Dude. Have you ever used barcode scanner in best buy ? Most of their stuff is WAY over priced.
I was looking at a stereo receiver they had for 700......scanned the barcode and new egg had it for 350. LITERALLY HALF. Best buy is good for one thing and one thing only.......WINDOW SHOPPING.
The car stereo i just bought.......800 at best buy.....400 from a reputable car stereo site.
They have caught on to the scanning now. Their posted barcodes, next to the price, now will take you DIRECTLY to the best buy site.
You have to scan from the product packaging only !
They exhist to take advantage of the technogically challenged.
Try the barcode scanner app in there and you'll see what im getting at.
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Oh....we will hate. Best buy is a joke man. Read my prior post. They exhist to rip off the tech challenged, like people over 55. Thats a generalization i know but mostly true.
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I think just like any store best buy Is good for something bad for others
Me I can't wait 3o days I asked questions when the clerk tried to sell me on it and it was not for me always Google anything remember they are sales men so its there job u as a customer should have jus researched it
I would rather pay the fee instead of wait but I can understand how it can suit some people jus didn't for me
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jasonziter said:
Oh....we will hate. Best buy is a joke man. Read my prior post. They exhist to rip off the tech challenged, like people over 55. Thats a generalization i know but mostly true.
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Oh really? What do you base this off of? The fact that you found a USB cable / CAT5/6 cable online for cheaper? Have you checked out prices on speakers, TV's, laptops, desktops, appliances, PC/console games, digital cameras, or SMART PHONES etc...?
If you weren't so close minded, maybe you would understand.
I think most people have a problem with best buy's delivery. They say they will replace your phone instantly for x,y,z° reason when the truth is its going out for service for 30 days and 150 deposit for some startek moto type loaner. Its best buy's fault for selling you a dream and the consumers fault for not reading the pamphlet they give you at the time of sale. Learn from it.
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david279 said:
the consumers fault for not reading the pamphlet they give you at the time of sale. Learn from it.
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Everyone keeps talking about a pamphlet.
I never got a pamphlet or any literature. Just a receipt with purchase price.
Well they really got you! They gave me a pamphlet when I bought my Evo. And even though the sales guy said they would replace my phone for ANY reason the pamphlet clearly says other wise. There's even a black tie webpage thru bestbuy.com and it tells you the process of replacement.
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my salesperson at BB is a buddy of mine, he said if anything happens make sure its UNREPAIRABLE i.e. ran over by car/ broken in half.
so, you drop your phone in soup? go throw it against a brick wall until its in small pieces and say it fell out of your car window going down the highway. they will look at it and say this is too bad and give you a new one.
thats just what my friend told me. ymmv
I sold my Vibrant to my brother living overseas and since I cannot live without my phone, I immediately started eyeing the ones on Craigslist. This one guy was selling a Vibrant, in the original box, with the original charger, a car charger, couple screen protectors, a rubber case and a Motorola bluetooth ear piece, all for $150. The phone looks brand new except a tiny little scratch at the top. After messaging back and forth all day, I decided to drive to his house, which looked like an abandoned place. His room was in the attic where there was no furniture - just a laptop on a coffee stand. I asked if he ever rooted or put custom ROM and he looked at me like I was from outer space. The phone still had Eclair! So I went ahead and got the phone. Now, it's been 20 hours and it's been working great. I already put Trigger's ROM and everything works as expected.
Can this phone be stolen and should I expect local Police of FBI at my door when I go home tonight? Anyway to know if the IMEI is reported as stolen/lost?
Please advise.
Well, I'd say the likelihood of it being stolen from someone is lower based on the fact that he has the original box. I guess if you're the paranoid type you could match the IMEI on the box with your phone.
I wouldnt worry nout it. Its yours now.
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chui101 said:
Well, I'd say the likelihood of it being stolen from someone is lower based on the fact that he has the original box. I guess if you're the paranoid type you could match the IMEI on the box with your phone.
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OMG! The IMEI's do not match. I'm serious. Does it mean it's stolen?? I am pissed now. Stupid me, why didn't I check it while I was there!?!
If someone is selling something that far below market value you can be pretty sure they are not on the up and up. I would have passed on the deal.
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It doesn't matter, you didn't steal it.
No, but he may have purchased stolen merchandise.
Not good if it is stolen. Cell provider may find out and get the PD involved. Good thing you know where he lives.
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if the "original phone owner if there is any" finds that u have his or her stolen phone and finds you and if you paid the dude who sold u the phone in check then you will be find but if you gave him cash then you might might get in little trouble... this is the worst case senerio
s44suman said:
if the "original phone owner if there is any" finds that u have his or her stolen phone and finds you and if you paid the dude who sold u the phone in check then you will be find but if you gave him cash then you might might get in little trouble... this is the worst case senerio
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Why do you think I'd get in trouble for paying in cash? The dude's ad is still on CL with his cell phone #. I know his address since I drove there. Can I report to local police before I get in trouble?
OMG you wont get in trouble!
OMG...yes there is a law for it..its called receiving stolen property...regardless if you knew the property was stolen or not.
Don't worry about it. You got an awesome deal.
No one is coming for you.
I got my phone stolen, asked t mobile if anything can be done by getting the IMEI, but they said nothing can be done.
Dude, you are flipping out over a mere suspition. There is nothing of evidence to support the stolen phone theory.
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FBI, CIA, CBP, NCIS,ATF and US Marshalls have been notified as well as interpol. You are in deep my friend, confess now and you can get a reduced sentence.....
im messing with ya, you could get in trouble but not that bad. If you are afraid it may be stolen then contact p.d. Not sure what good it would do since the dudes house was probably an abandoned house he found to make the deal. So more than likely the cops will take the phone as evidence and you will be out what you paid. The guy made some cash dumped the phone he used to communicate with you and on to next guy.
Sorry
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Stop being scared b4 i really get the cops on u lol
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Dude u didn't know it was stolen you are not gunna go to jail. If your on tmo they wont care dont believe me lose ur phone but record your imei tell them to track it they say they won't do that. Just be more careful next time
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You know, if I sold you my vibrant, the imei on the box wouldn't match either. I've had three replacements.
Maybe you should stop freaking out and start enjoying your good deal. Is it likely someone stole a box, cases and accessories? Not very.
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^ Same here, i've had plenty of replacements and have different IMEI as well.
Don't freak out, you bought it, and the chance of the original owner coming to your house is as much as a lightning striking you, then turning right and blowing your phone up.
Just enjoy the phone ;D
Not necessarily stolen especially if he had those accessories with him. Next time you buy anything meet in a public place though. Coming over to a possibly abandoned house is a good way to get robbed.
Lmao the most that can happen is it being confiscated,given the acc. it came with and the story
recent changes to asurion ever pay the deductible for replacement phone that swam or was distroyed.....funny story last week my myoldest son called me dad my phone is really hot almost burning my fingers i asked him had he hardrest phone yet he said no.i told him do that call me back ...he did he said it was still hot i told him let i charge......he set up his phone then started *****in about the battery being crap...so yesterday called verizon talked to tech support gave them the lowdown got hot battery bad sending new one out.i mention its a replacement device too still covered under warranty from ausrion ok...battery coming now....started thinking phone gonna fail..went to phone claim found box replacement phone came in found claim number on shipping label went to track answered questions told me to call jumped thru hoops finally got to a person told them my story mentioned overheated and phone under warranty did your son get hurt no....1 more hoop got talk to supervisor finally get reman or new incredible 2...dah second choice..free....ok...i asked about case and car charger cause might be different case yep car charger on back order....be here tuesday....gotta send phone and back cover back within 10 days.....so if you got a replacement phone recently and are overheating you have a 1 year warranty.
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You should probably learn how to use spaces and punctuation... and so many other things... cause I have no idea what you're even talking about.
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Matt. said:
You should probably learn how to use spaces and punctuation... and so many other things... cause I have no idea what you're even talking about.
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Couldn't have said it better myself. It was sent from a phone, but doesn't it usually change all those thing for you?
what the f does kicker alert mean?!
DINC+XDA=Crack
He says his son's phone was overheating so he got a replacement. Big whoop.
I work in a Verizon store. For future reference:
1. You have a 1 year manufacturer's warranty. Basically anything that isn't accidental damage (damage by you) is covered and your phone is replaced with a refurb for free. You basically take the battery and cover from your old one and put it on the new one and then ship back the old one. They give you the box and a prepaid shipping label.
2. Asurion (Insurance) replacements require insurance on the line ($6.99/month for Smartphones with a $99 deductible or $10.99/month with a $170 deductible for iPhone 4s). That covers any damage and a refurb will be shipped the next business day. They'll send you the better version of your phone if they don't have it anymore (ie your Droid broke, they send you a Droid 2 if they're out of them). Asurion replacements have THEIR OWN 1 year warranty. If your Asurion replacement craps out/is bad, call them up @ 1-888-881-2622 and tell them and they'll replace it free of cost. You can claim as many damaged phones as you want, but only 2 lost phones within 12 months.
SO MY BAD.....i read stories all the time...mine is probally the worst yet so sue me .....just another story of phone insurance gone right....what part of free phone cant u comprehend....i have 4 phones and one net book.....on 2 accounts....my youngest sons phone is due for an upgrade incredible 2 verizon 199.99 costco 29.99 with free bundle pack just have to wait till augt 11
Memory dump again sue me if i was a writer i would care about spelling and grammer guess what im not
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....dude, it's just forum etiquette. nobody wants to read a wall mashup of words.
It would be nice to have SPELLING and grammer checker built into app
I have never been in a forum that was so critical and anal of such things.
balling members out for not searching first.ok you try to get anywhere with search.
Degrading people for there sentence structuring, are we working here pulling in cash for or info.Hmm NO. I DID NOT KNOW YOU HAD TO HAVE A B.A IN COMMUNICATION TO BE IN HERE.
IM SURE THE #$%&?/! SIGN IS NOT ON THE FRONT DOOR.
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scottthreet32 said:
It would be nice to have SPELLING and grammer checker built into app
I have never been in a forum that was so critical and anal of such things.
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You haven't been to a forum with almost 4 million members either.
scottthreet32 said:
It would be nice to have SPELLING and grammer checker built into app
I have never been in a forum that was so critical and anal of such things.
balling members out for not searching first.ok you try to get anywhere with search.
Degrading people for there sentence structuring, are we working here pulling in cash for or info.Hmm NO. I DID NOT KNOW YOU HAD TO HAVE A B.A IN COMMUNICATION TO BE IN HERE.
IM SURE THE #$%&?/! SIGN IS NOT ON THE FRONT DOOR.
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Sentence structure goes along way and doesn't require a B.A.
scottthreet32 said:
It would be nice to have SPELLING and grammer checker built into app
I have never been in a forum that was so critical and anal of such things.
balling members out for not searching first.ok you try to get anywhere with search.
Degrading people for there sentence structuring, are we working here pulling in cash for or info.Hmm NO. I DID NOT KNOW YOU HAD TO HAVE A B.A IN COMMUNICATION TO BE IN HERE.
IM SURE THE #$%&?/! SIGN IS NOT ON THE FRONT DOOR.
Sent from my ADR6400L using XDA App
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Seriously a mistake here or there is no big deal. But your entire paragraph was difficult to follow. The point of these words and the website is to communicate. If we dont understand you then its kinda pointless. Oh and your ADR6400L does have spell check in its keyboard as do so many other keyboards you could choose.
So, I have Best Buy mobile insurance, which I pay 10bucks a month.
It's been almost a year, since I bought it with Epic 4g, so I was thinking about using 120$ I spent.
I just read the article about Nexus S 4g getting new 2.3.7 upgrade, so that flared me up a bit about using the insurance to get rid of Epic 4G.
I saw a lot of people few weeks back, whom had full bricks caused by a beta Bonsai rom. I know that those people went to Sprint stores and got new/refurb Epic 4G. Although I think this is 100% user's fault, some people got their new phones for free. So I am thinking about doing that similar thing.
I am trying to get that same rom, or similar and just brick my phone and bring it to BBM. The worst thing that could happen is getting the refurb epic. But I think even it's a refurb, it would still be good as new. This way I can resell epic as new, instead 1 yr old with scratches/wears.
What do you think? Is it just too evil??
I wouldn't rely on it...but if i was trying to brick my phone I'd just check clear bootloader in odin.
Oh really?
That simple to hard brick the phone?
I didn't know ODIN was that dangerous
Best Buy insurance gives you new phones. Usually takes 2-3 business days to get it and they take your old phone. You will either do without, use their loaner or reactivate an old phone. They pretty much don't care why your phone is broke.
Never realized xda supports insurance fraud, this thread should "probably" be closed... just sayin
Sent from my SPH-D700 using Tapatalk
kennyglass123 said:
Best Buy insurance gives you new phones. They pretty much don't care why your phone is broke.
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Came here to say this. When I signed up for BB insurance, they said as long as you can bring it in they will replace it. It can be run over by a car and smashed to bits, no problem. But if it is lost or stolen then you're SOL. So yeah, if you want to get it replaced, why not just drop it in some water or toss it as high in the air as you can and watch it shatter on the cement? If you do that, please record it so we can all watch. hahaha
Insurance fraud????? LOL!!!!! I'm sorry..... With the way the mobile phone industry screws us..... IM ALL FOR GETTING OVER ON THEM...... yep... I said it..... SUE ME!
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Zeinzu said:
Never realized xda supports insurance fraud, this thread should "probably" be closed... just sayin
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this is not insurance fraud. this is one thing insurance is actually for. if you break your device, wether it be in a fit of rage, or a pure accident, you pay a deductible, return the old equiptment, and get a new one. everybody wins including bestbuy on keeping your premium payments, their 3rd party insurer, who makes the deductible, you for getting a new phone, and the circle of insurance goes on.
No deductible with Best Buy.
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Zeinzu said:
Never realized xda supports insurance fraud, this thread should "probably" be closed... just sayin
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They absolutely do not. This thread probably will be closed but if say he was "clumsy" . pays a ton of money for insurance and has to turn in his old phone to be refurbed...is that fraud?
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kennyglass123 said:
No deductible with Best Buy.
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even nicer. i guess thats why its 10 bucks instead of 8 like sprint. i was just saying, this is how indemnity companies make thier money. there is a formula, and they know what they are doing.
hey, i think the better thing about sprints insurance, even though there is a deductible, it covers lost and stolen.
Yes so that has to play into.your insurance decision...are you clumsy, a flash addict (brick), forgetful or in a bad neighborhood...lol.
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they do aggressively tell you how to take advantage of it. they did went over it again for me when i bought my tab. "If you drop it in water, make sure you run over it with your car and bring as many parts of it as you can." "Uh, ok."
Insurance is the biggest fraud ever invented in our world.
Sent from my SPH-D700 using xda premium
haha thanks for advices!
If "accident" happen soon, I will definitely use the insurance. But the process looks more daunting.
They also told me that no deductible / accidental damage coverage for the phone. But I did some more research and found that there is a small print, where they have to send my phone for repair. So it takes them at least 3weeks to decide if it is repairable or not. I think their deadline is 30 days, which after that I can be angry at them and they have to give me a new phone.
I found many experiences with BBM insurance is bad. Almost all of them had to do wait 3 weeks.
Although I have retired HTC Vogue, I don't know I would happy without Epic for a month...
haha
austin420 said:
this is not insurance fraud. this is one thing insurance is actually for. if you break your device, wether it be in a fit of rage, or a pure accident, you pay a deductible, return the old equiptment, and get a new one.
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Click to collapse
So let's say I'm tired of my car, I want a new one. So I torch the current car to the ground, and you're saying this is not fraud because this is what insurance is for?
They changed that. Sprint phones are now part of Rapid Exchange. They just order you a new phone. They were all set to order a new one for me for the PRL issue but the day I headed over there was the same day Sprint fixed the error in their network.
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Talking about forcefully destroying a phone to exploit an insurance process IS insurance fraud. Saying you are going to "stick it to them" because they "stick it to you" is just as ridiculous... because, guess what. You willingly pay for a luxury item and you accept the charges they want to charge you.
Just like Kodeen said, insurance is NOT a future phone upgrade service, just like how car/home insurance is NOT a future car/home upgrade service. Just remember that if you start exploiting the system, you are part of the problem of rising insurance costs AND revisions of insurance policies. I just await the 1000 threads complaining about how horrible Sprint/Best Buy is because of insurance process changes.
But if you have no decency, I guess what do you care??
kennyglass123 said:
but if say he was "clumsy" . pays a ton of money for insurance and has to turn in his old phone to be refurbed...is that fraud?
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Yes. If he lies to make the insurance claim, then it's fraud.
If he goes into Best Buy, says he bricked his phone on purpose, and they're ok with that and give him a new one, then it's not fraud. Maybe they would be fine with it, and that would allow him to sleep at night knowing that he got a new phone honestly. If he says he was "clumsy" when he wasn't, or makes up any other untrue but somehow justified-in-his-own-mind claim, then he's lying and committing fraud.
Personally, I agree that $10/month is too much for insurance. That's why I chose not to get it. It's not like anyone makes you go to Best Buy to get their insurance.
playing by the rules is harder , u u d d l r l r b a b a select start makes life easier with the new hotness phone. Business don't go by morals but mear profit.
Sent from my not so epic 4g using XDA App
My EPIC got broken by a family member last week. That night, I went to www.phoneclaim.com as suggested by a local Sprint associate. I filled out the forms after reading all the nice comments saying how fast it was.
Every time I went to check back, I got a message saying the phone was out of stock and it would take 1-3 business days from the claim to ship.
At the end of business today, I called them, to find out that it was an erroneous message.
At the end, when they asked if I had any questions, I asked why this was so easy for the phone rep when I was getting those messages? And there was also a note on the website that was meant to discourage calling, by saying that the phone reps didn't have any more information than what I was seeing. Obviously wrong.
I was told that the EPIC was a high demand phone, and it was being used to replace other phones, so the system was putting claims for it on "hold". Sounds like bull to me.
Anyway- just sayin'- if you break yours, don't bother with an online claim, just call.
I did an online claim 2 weeks ago. It seemed fine to me. Got it next day! I even asked them if I could get a nexus s4g, but was denied!
Kinda off topic but I HATE my refurbished epic. The digitizer is raised above the bevel in one corner, call speaker is twingy, capacitive buttons are not sensitive at all, worst of all there is screen burn in all over and I can clearly see the word undo on white screens. I am trying to get it replaced with a brand new one but they are giving me **** for it.
This is how most ppl end up with a nexus s. I don't want one but if I'm offered one how am I supposed to refuse?
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xopher.hunter said:
Kinda off topic but I HATE my refurbished epic. The digitizer is raised above the bevel in one corner, call speaker is twingy, capacitive buttons are not sensitive at all, worst of all there is screen burn in all over and I can clearly see the word undo on white screens. I am trying to get it replaced with a brand new one but they are giving me **** for it.
This is how most ppl end up with a nexus s. I don't want one but if I'm offered one how am I supposed to refuse?
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I don't understand why they can't spend a few seconds just to turn the phone on and make sure it functions before sending it back out.
I have best buy's insurance, sent my phone in for repair after getting shot screen first by an airsoft gun. The phone I received in return the capacitive buttons hardly worked. I had to smash the buttons for it to begin to register.
Sent from my SPH-D700 using xda premium
my refurb epic has the loudest vibration ive ever seen on a phone. not strongest, loudest. like the vibrator knocking up against something inside.
I think we all have replacements? Hm anyway my screen digitizer has a similar problem with it being above the bevel at one corner
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This is why I don't bother with insurance on phones. If I do something to my phone that destroys it, that's my own damn fault and I'll bite the bullet to spend full price on a replacement, get a used one on Craigslist or just activate an old phone in a kitchen drawer. If the phone is defective, that's what manufacturer warranties are for. Now if the insurance guaranteed a new replacement with any sort of claim, I might consider it, but I know too many people who got burned by these companies with ****ty refurbished replacments.
ac16313 said:
I think we all have replacements? Hm anyway my screen digitizer has a similar problem with it being above the bevel at one corner
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Hey I still have my release day epic.lol, Im actually about to swap it back out with the wife for my old 3d.
Sent from my Galaxy Nexus using Tapatalk
ac16313 said:
I think we all have replacements? Hm anyway my screen digitizer has a similar problem with it being above the bevel at one corner
Sent from my SPH-D700 using xda premium
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I had my new epic for 10 monhs. The refurb I got had more scratches on the screen than my old one
Sent from my SPH-D700 using xda premium
I'm running my 4th epic. First one went in water, so I had it replaced. They replaced it with one that got no signal, and it was hell trying to get them to realize they sentence a bad phone. But I got a new one. Then about two weeks ago I sort of bricked it, (its not bricked because I can get to download mode, but I can't get recovery to read the sd card.) And here I am with number 4.
Sent from my Cyanogenmodded Epic4g! Wanna fight about it?
I have only received one refurb ever in my 10 years with Sprint. Lucky me.
Sent from my SPH-D700 using xda premium
worldwidepmp said:
I have only received one refurb ever in my 10 years with Sprint. Lucky me.
Sent from my SPH-D700 using xda premium
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Same here, and it was when I was still using flip phones.
I'm so glad I've taking care of my baby no scratches and have been running "naked" for a couple of months now and still have an extra screen cover somewhere I've dropped it once, stupid bus driver , other than that its been all good. Love my epic would hate to damage it seriously.... as would anyone else.
Sent From My SPH-D700 Running Android 4.0 :sly:
My wife has an Evo Shift she got from Asurion, seems okay. We didn't use the online claim form, we called as soon as we realized her phone was gone.
My out-of-the-box Moment has a bug that would turn on voice commands if I moved the headphone jack just right. Never bothered to try to get Radio Shack to replace it. The GPS died on it, so I'd have a claim if I ever activated it again.
Hmm...old age creeps in. My Epic is my second epic... the original died within a couple of days, the microphone wouldn't work on the phone. Got a new one out of the box from the Shack and it's been good to me.
Ok now that this thread is fully derailed
Do you guys know what I should do? My refurb epic has burnt in bubbles all over the screen, the word "undo", and PM. It also has very unresponsive capacitive keys. And feels like a ringing bell if tapped right lol.
But yeah do I have enough proof to get it replaced? I'll settle for just the screen being replaced. I would prefer them to just give me a new one however I am aprehensive to go in since I see on here a lot of people get offered a nexus s out of this situation.
Sent from my SPH-D700 using xda premium
xopher.hunter said:
Ok now that this thread is fully derailed
Do you guys know what I should do? My refurb epic has burnt in bubbles all over the screen, the word "undo", and PM. It also has very unresponsive capacitive keys. And feels like a ringing bell if tapped right lol.
But yeah do I have enough proof to get it replaced? I'll settle for just the screen being replaced. I would prefer them to just give me a new one however I am aprehensive to go in since I see on here a lot of people get offered a nexus s out of this situation.
Sent from my SPH-D700 using xda premium
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If they offer you one just tell them no you want an epic... you might have to wait a little longer but they will give you an epic if that's what you want... and yes if you have proof of the problems then you're good to go...
Sent from my SPH-D700 using Tapatalk
On second epic after going thru about 8 Moments, mostly known issues like GPS and screen issues. Too bad cuz that phone had potential. It had become unusable.
my sister dropped her phone and cracked the screen, called put a claim in, and they overnighted her an GS II Epic Touch. They didn't even want her broken epic back. She is on a business account so I dunno if that has anything to do with it.
dakotakid said:
On second epic after going thru about 8 Moments, mostly known issues like GPS and screen issues. Too bad cuz that phone had potential. It had become unusable.
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I read somewhere that the moment had a gpu that was never activated. That nugget of info kept me from getting the epic earlier sadly.
My Asurion Epic was like new. Refurb, supposedly, but a nice one. I can't complain.