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I found out the hard way.
I switch from sprint insurance to best buy.
Clerk at the store sold me on it when he said any problems, bring it back and we will give you a new phone no questions asked.
Big lie.
My camera lens and usb port broke.
Best Buy said that had to mail it in to repair it. They said it takes 30 days.
So, then i got a loaner phone for $150 deposit. El Cheapo samsung something...
So, I would stay with sprint for anyone wondering.
yes best buy black tie is one lie after another unfortunately
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Yeah I'm stick with that sit too until I upgrade
****ing salesman
Sent from my EVO running cm6
I does suck to be with out your phone but the one thing that BB is good for is water. My wife droped her EVO in soup sprint would not replace her phone if we were with them.
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I hate best buy's insurance.
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mikeb4g said:
I does suck to be with out your phone but the one thing that BB is good for is water. My wife droped her EVO in soup sprint would not replace her phone if we were with them.
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Click to expand...
Click to collapse
Of course Sprint is not able to replace liquid damaged phones, we deal strictly with service repairs and that is beyond typical damage or malfunctioning hardware/software.
But...we do have the asurion insurance for those times when you have those soup accidents, and asurions turn around time is usally less than 48 hours, and I do beleive now if you request it there is an overnight option.
I hate Best Buy in general. I mean seriously, they are still charging upwards of $25 for cables that you can get anywhere else for less than $10. I used to really like them, now I get disappointed every time I go in there.
Sent from here
ramiss said:
I hate Best Buy in general. I mean seriously, they are still charging upwards of $25 for cables that you can get anywhere else for less than $10. I used to really like them, now I get disappointed every time I go in there.
Sent from here
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Click to collapse
It's been that way for 10+ years...
yeah, they tried to pull that on me with the replacement plan for my little brother's xbox that magically turned into a service plan where they had to send it to Microsoft. Why would i pay them for a two year warranty when Microsoft covers them for 3 years and provides free shipping. Kept arguing with them to no avail, asked for a refund of the warranty, they prorate it so it would have been like $5. No deal, I sent an angry letter to a bunch of corporate emails at best buy i found, including the ceo, sent it to the consumerist and threatened to go to my state ag about the whole bait and switch they tried to pull. Next day got an email back that they were looking into it and a day later had it replaced with a new one.
kthejoker20 said:
I found out the hard way.
I switch from sprint insurance to best buy.
Clerk at the store sold me on it when he said any problems, bring it back and we will give you a new phone no questions asked.
Big lie.
My camera lens and usb port broke.
Best Buy said that had to mail it in to repair it. They said it takes 30 days.
So, then i got a loaner phone for $150 deposit. El Cheapo samsung something...
So, I would stay with sprint for anyone wondering.
Click to expand...
Click to collapse
That's because the employees don't all understand what the store's policy covers, they don't train them all on the policy. I ran into this with my flatscreen. I asked the kid a question about something I read in the return policy and he said, "um, I didn't know that, they don't really train us on it, but let me find out...". Not his fault, its management's.
evo on tapatalk
ramiss said:
I hate Best Buy in general. I mean seriously, they are still charging upwards of $25 for cables that you can get anywhere else for less than $10. I used to really like them, now I get disappointed every time I go in there.
Sent from here
Click to expand...
Click to collapse
And I can't stand stupid uninformed and unintelligent customers who come into my store, telling me that their cheapo HDMI cable from cablestogo or wherever, is better than AudioQuest cables... Please, maybe that **** is ok for you, but I actually enjoy getting the best audio and video from my multi-thousand dollar home theater setup... Pfffft.
Don't hate.
I have Best Buy black tie on both of my Evo's. I like what Sprint has done though, so I may change.
in this base.
Both of my Evos speakers blew out. had black tie/tye whatever insurance, they said bring it in we'll replace it, yaddayadda.
Brought it in "oh this is a manufacturer defect, we'd have to send it in, it'd take a few weeks."
"Oh **** that." Went to Sprint and paid $35 for them to repair it. Got it back and my camera glass was no longer cracked, adn the exterior had a crack in bottom left that is now gone. So i assume i got a refurbished one. It had 119 lifetime calls and 92 minutes...which sounds about right for me etc, but p.sure it wasn't my phone I gave them.
ramiss said:
I hate Best Buy in general. I mean seriously, they are still charging upwards of $25 for cables that you can get anywhere else for less than $10. I used to really like them, now I get disappointed every time I go in there.
Sent from here
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Click to collapse
Dude. Have you ever used barcode scanner in best buy ? Most of their stuff is WAY over priced.
I was looking at a stereo receiver they had for 700......scanned the barcode and new egg had it for 350. LITERALLY HALF. Best buy is good for one thing and one thing only.......WINDOW SHOPPING.
The car stereo i just bought.......800 at best buy.....400 from a reputable car stereo site.
They have caught on to the scanning now. Their posted barcodes, next to the price, now will take you DIRECTLY to the best buy site.
You have to scan from the product packaging only !
They exhist to take advantage of the technogically challenged.
Try the barcode scanner app in there and you'll see what im getting at.
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Oh....we will hate. Best buy is a joke man. Read my prior post. They exhist to rip off the tech challenged, like people over 55. Thats a generalization i know but mostly true.
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I think just like any store best buy Is good for something bad for others
Me I can't wait 3o days I asked questions when the clerk tried to sell me on it and it was not for me always Google anything remember they are sales men so its there job u as a customer should have jus researched it
I would rather pay the fee instead of wait but I can understand how it can suit some people jus didn't for me
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jasonziter said:
Oh....we will hate. Best buy is a joke man. Read my prior post. They exhist to rip off the tech challenged, like people over 55. Thats a generalization i know but mostly true.
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Click to expand...
Click to collapse
Oh really? What do you base this off of? The fact that you found a USB cable / CAT5/6 cable online for cheaper? Have you checked out prices on speakers, TV's, laptops, desktops, appliances, PC/console games, digital cameras, or SMART PHONES etc...?
If you weren't so close minded, maybe you would understand.
I think most people have a problem with best buy's delivery. They say they will replace your phone instantly for x,y,z° reason when the truth is its going out for service for 30 days and 150 deposit for some startek moto type loaner. Its best buy's fault for selling you a dream and the consumers fault for not reading the pamphlet they give you at the time of sale. Learn from it.
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david279 said:
the consumers fault for not reading the pamphlet they give you at the time of sale. Learn from it.
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Click to expand...
Click to collapse
Everyone keeps talking about a pamphlet.
I never got a pamphlet or any literature. Just a receipt with purchase price.
Well they really got you! They gave me a pamphlet when I bought my Evo. And even though the sales guy said they would replace my phone for ANY reason the pamphlet clearly says other wise. There's even a black tie webpage thru bestbuy.com and it tells you the process of replacement.
Sent from my PC36100 using XDA App
my salesperson at BB is a buddy of mine, he said if anything happens make sure its UNREPAIRABLE i.e. ran over by car/ broken in half.
so, you drop your phone in soup? go throw it against a brick wall until its in small pieces and say it fell out of your car window going down the highway. they will look at it and say this is too bad and give you a new one.
thats just what my friend told me. ymmv
As a few of you know I broke my phone a couple of weeks back. And I'm at the point now where I have decided that I need a thread to ***** and moan about my insurance company.
They received my phone on the 21st of June and took my excess and told me the turn around time was 10 days. So day 10 I call up to find out what is going on.
Because the insurers haven't got heard from the repair centre they will automatically send me a replacement. Call today and they don't have a replacement available so will spend the next 5 days looking for one. If they can't find one they will look at a different handset.
This has me worried, I do not under any circumstances want a phone without a hardware keyboard, obviously it needs to be android and must be rootable and have good dev support. I would be interested if anyone can recommend a handset apart from the G2/DZ that fulfills these requirements.
Also using there timeframe the worst case scenario is that the total time I could be without my phone is a month. Which I consider unacceptable given that I pay £10p/m for what is supposed to be one of the best products available in the UK. And I say that because I have to sell this product as a part of my job.
It's a joke.
Feel free to sympathise with me or ***** and moan about your experiences with insurance company's.
Sent from my LG-P990 using XDA Premium App
I dont really have no recommendations for ya (sorry), but i hear ya i would be upset too.
Check this list
Other than that... You could get an Iphone and buy a Slider Keyboard case
File a complaint...
Sent from my HTC Vision using XDA App
dumraden said:
Check this list
Other than that... You could get an Iphone and buy a Slider Keyboard case
Click to expand...
Click to collapse
LOL! iPhone, your funny But seriously its a good list of phones, but Sony is out of the question, I like some Motorola handsets but do any of them have unlocked bootloaders? And a lot of them handsets are not available in the UK
hgmarcia said:
File a complaint...
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Have every intention of it, I'm in the process of drafting a letter of complaint
Feel your pain...
When my previous phone (HTC Kaiser) went bad and had to be sent in for warranty repair, I was resigned to going back to my stupid dumb-phone for three weeks and I almost went crazy.
If something were to happen to my Desire Z, I'd be seriously tempted to buy a new one with over-night shipping (no decent phone stores around here), then send the other in for service. I'd just keep the old repaired one for a spare, or sell it.
soory to hear that cj.
Hopefully your insurance company gets their crap together and gets you a replacement asap. Have you ever thought of calling them with a direct threat thatyou will file a complaint to whatever governing department about their incompetency?I can't see how hard it can be to get a replacement for you. FFS they could've easily bought you a new one and send it toyou rather than wasting time trying to find a refurbished unit.
I heard someone once say that insurance is like making a bet that something bad might happen, but seems like you didn't even get a payout when something did happen! £10pm? Sounds like a ripoff.
In your letter of complaint, you can drop in that if they continue not to honour their contract with you, you will take this up with the Financial Ombudsman Service. More info about them here: http://www.moneysavingexpert.com/reclaim/fight-back-fos
The Financial Ombudsman Service website itself also has advice on how to handle complaining before you refer to them:
http://www.financial-ombudsman.org.uk/faq/answers/complaints_a1.html#1
Good luck!
monomer888 said:
I heard someone once say that insurance is like making a bet that something bad might happen, but seems like you didn't even get a payout when something did happen! £10pm? Sounds like a ripoff.
In your letter of complaint, you can drop in that if they continue not to honour their contract with you, you will take this up with the Financial Ombudsman Service. More info about them here: http://www.moneysavingexpert.com/reclaim/fight-back-fos
The Financial Ombudsman Service website itself also has advice on how to handle complaining before you refer to them:
http://www.financial-ombudsman.org.uk/faq/answers/complaints_a1.html#1
Good luck!
Click to expand...
Click to collapse
Cheers for the links. I have decided to give them until Tuesday before I start going down the the root of making a complaint. If they are unable to offer me suitable replacement handset on Tuesday, I then intend to make a complaint.
I do have another card up my sleeve and its not one that I wanted to play but I may consider it. I work for the UK's second largest mobile phone retailer* and as such the insurance product I have is also the one that I have to sell on a day to day basis. We have it drummed in to our heads that this is one of the best products in country in terms of value for money and the level of cover that it offers.So how am I supposed to sell this supposedly fantastic product when my experience with it has be about the terrible. I am an honest person and do tell things as they are and in all good faith I could not recommended this insurance product given my poor experience with it.
So I'm wondering if I don't get the desired outcome on Tuesday should I tell them this and would it actually help? My guess is no but it is another thing for me to consider
*I wont mention the name but its the company where I work, but we are perceived as wide boys and con men and we have really bad TV advertising. Anyone in the UK should know who I mean
I have just finished writing my letter of complaint. For some reason though I had been locked out of my online account so was unable retrieve my policy id and my claim number. So I called them up and got a surprise. A new handset is on its way to me, i should have it by the end of the week
cjward23 said:
I have just finished writing my letter of complaint. For some reason though I had been locked out of my online account so was unable retrieve my policy id and my claim number. So I called them up and got a surprise. A new handset is on its way to me, i should have it by the end of the week
Click to expand...
Click to collapse
Result!
Glad they finally moved on this.
Received my replacement handset today. Got it rooted and virtuous unity running. Wife calls me, volume is on loud but no sound comes out the speaker. Try some music and nothing.
Also the information label under the battery was almost falling off, the void sticker was missing and all of the visible screws looked like they had been unscrewed with an axe.
I now have to wait for a courier to collect the broken phone and wait for them to ship me another replacement.
Sent from my LG-P990 using XDA Premium App
Oh no. Giving you a damaged refurb is totally unprofessional. Words fail me.
Hope you get better luck with the next one, but keep that letter handy...
personally, i think this company needs a kick in the you know where.
I say give them 1 last chance for the 2nd replacement phone. if it's as craptastic as the first one, then send in the letter.
or you can play "super pissed off customer" and demand a brand new one for their incompetence
you can try the tmobile my touch 4g slide.
evilcuber said:
you can try the tmobile my touch 4g slide.
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Click to collapse
Not available in the UK.
I'm really pissed off. I wish I had checked that it was all working before I rooted. There is an hour I will never get back.
But I'm definitely writing to them now. The chances of me getting a phone this week are minimal. And a month without a phone is unacceptable.
And I'm really really bored with without it
Sent from a phone that is not a HTC Desire Z
Broken phone has now been collected. And letter of complaint has been sent.
Thanks everyone for the support and advice.
Sent from a phone that is not a HTC Desire Z
I have had a horrible problem with HTC. My new desire z broke after 2 days of me having it. I sent it off to get repaired. When it came back it was scratched and dented so I complained. They agreed to replace the parts to say sorry. But it has been 5 weeks since I sent the phone to them and I still do not have it. This is because they have changed repair centers they said. It isn't good enough so after a lot of moaning they are sending me and incredible s which is good as I am not bothered about a hardware QWERTY. Still not good enough from HTC.
how did you even break the phone in 2 days? It sounds like you abused it somehow.
cjward23 said:
Received my replacement handset today. Got it rooted and virtuous unity running. Wife calls me, volume is on loud but no sound comes out the speaker. Try some music and nothing.
Also the information label under the battery was almost falling off, the void sticker was missing and all of the visible screws looked like they had been unscrewed with an axe.
I now have to wait for a courier to collect the broken phone and wait for them to ship me another replacement.
Sent from my LG-P990 using XDA Premium App
Click to expand...
Click to collapse
That sucks
Sent from my HTC Vision using XDA App
In the past 2 months I've had a rough experience with sprint.
In June, My BB Curve 8530 stopped working, the sprint store gave me a 9330 (not asurion)
Then the 9330 failed on me 3 weeks later (display went white) so I activated my old HTC hero which then had a problem connecting to the network. I took the Hero in and got a refurb one from the sprint store(not asurion)
Recently my brother got me a used evo in the local classifieds and the power button was kinda mushy so I took it in thinking it was an easy fix but then they told me it had to be replaced and gave me a brand new evo.
Is there a limit to replacements from the sprint store? I know theres a limit on Asurion of 3 a years. but I've never filed a claim with them.
also they have kept ALL the faulty phones. I don't stack them for sale or anything.
Reason I'm asking is that my brother is concerned about having the next repair denied due to them thinking I'm trying to pull off some insurance fraud.
Anyone?
Sent from my PC36100 using XDA App
http://tinyurl.com/3q5scye
as long as it is a phone defect and not physical damage, they can exchange it as many times they think is prudent. after the 3rd the store can offer you an exchange to another phone model. But that is at the discretion of the store managers.
To thlinx, I expected more from you reading up on some of your comments on another thread,I did a google search and I only found information on asurions part which I already knew. I asked about the replacements by sprint due to common failure instead of user/water damage which is what asurion handles.
the time you took to go to ltmgtfy and tinyurl, could have been used to help someone with a useful post instead of being a troll. "Omg He post linkz to lmgtf he so [email protected]! haha u gots rik rolled loloolol" -,-
hypeo I appreciate your answer.
Since on 3 ocasions it has been a different phone(different model on my part) i think im cool,just hope for better luck with them. I really hate wasting hours at the sprint store without service.
Sent from my PC36100 using XDA App
No but if you get 4 or 5 replacements within 6 months you can get a new device of equal or lesser value.. or ***** to the BBB for an upgrade reset or something
My upgrade is due on september...going to wait until november to switch phones, dont like the evo 3d that much and the photon along with the sgs 2 are coming soon.
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gab2012 said:
To thlinx, I expected more from you reading up on some of your comments on another thread,I did a google search and I only found information on asurions part which I already knew. I asked about the replacements by sprint due to common failure instead of user/water damage which is what asurion handles.
the time you took to go to ltmgtfy and tinyurl, could have been used to help someone with a useful post instead of being a troll. "Omg He post linkz to lmgtf he so [email protected]! haha u gots rik rolled loloolol" -,-
hypeo I appreciate your answer.
Since on 3 ocasions it has been a different phone(different model on my part) i think im cool,just hope for better luck with them. I really hate wasting hours at the sprint store without service.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
ha u should of clicked the link. Do you have the full replacement plan? That link is about that TOS. Meaning you probably are fine replacing your phones due to damage or malfuction as long as you are on the replacement program..
I've been lucky enough to have never needed my phone replaced and I've had over 30 or 40 phones thanks to connections at best buy.
My question is why do people hate them? Obviously your "brand new" (and i use parentheses because people think a 8 month old phone doesn't deserve a refurbished one as a replacement) has the exact same chance of not working properly. I can understand one month old but anything past that is not new anymore.
Sent from my Nexus S 4G using XDA Premium App
I think part of the issue with phones is that people don't want something that someone has had pressed against their cheek or stuffed in their pocket for the past few months.
This is apart from the obvious fact that a refurb it may still be broken.
I have personally had very good luck with refurbed cameras.
DirtyShroomz said:
I've been lucky enough to have never needed my phone replaced and I've had over 30 or 40 phones thanks to connections at best buy.
My question is why do people hate them? Obviously your "brand new" (and i use parentheses because people think a 8 month old phone doesn't deserve a refurbished one as a replacement) has the exact same chance of not working properly. I can understand one month old but anything past that is not new anymore.
Sent from my Nexus S 4G using XDA Premium App
Click to expand...
Click to collapse
Honestly, because I've never received a refurbished phone that didn't fail on me within a month.
I don't care if it's "refurbished" or "new" I just want it to work 100% and not fail on me.
I'm inclined to agree that after a certain point you aren't really 'deserving' of a brand new device. I think it's simply the fact that the device isn't 'brand new and out of box' and has been 'handled.' I guess I can sort of understand why people might have a problem with it, but if it works and isn't entirely flawed in some manner, then what is the problem? I had 2 refurbished PS3's die on me in a year. Obviously I got 'lucky.' In that regard I understand why someone would be hesitant to get one. But more often than not refurbs actually work as intended. Shocking. But the practice is a tried and relatively true one.
I think you should get a freebee.. one free new phone. Anything after that.. refurbished
sent from a 3d fone
I just activated my refurbished phone. It took Sprint a month to get one for me. This one doesn't charge at all. The store said it would take at least a week to get me another one. When I asked what I should do about my phone in the meantime, the employee told me I could bring my phone into the store everyday to have them charge it. He was serious.
The icing on the cake is that they won't call when the new phone comes in. I'm supposed to call them everyday and ask if it's there. But the store doesn't ever answer their phone! After going through the phone tree twice, it just says "Sorry, all reps are busy, please make an appointment online." Somehow this is the only store in all of San Francisco that can even do replacements. I ****ing hate Sprint. [/RANT]
notown775 said:
I think you should get a freebee.. one free new phone. Anything after that.. refurbished
sent from a 3d fone
Click to expand...
Click to collapse
I think you should have to get a refurbished phone, then if that fails you should be allowed a new one.
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DirtyShroomz said:
I've been lucky enough to have never needed my phone replaced and I've had over 30 or 40 phones thanks to connections at best buy.
My question is why do people hate them? Obviously your "brand new" (and i use parentheses because people think a 8 month old phone doesn't deserve a refurbished one as a replacement) has the exact same chance of not working properly. I can understand one month old but anything past that is not new anymore.
Sent from my Nexus S 4G using XDA Premium App
Click to expand...
Click to collapse
From what I have expierenced, refurbished phones are rarely problem free. Thus causing people to question refurb phones and the quality control that goes into refurbishment.
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ioos said:
I just activated my refurbished phone. It took Sprint a month to get one for me. This one doesn't charge at all. The store said it would take at least a week to get me another one. When I asked what I should do about my phone in the meantime, the employee told me I could bring my phone into the store everyday to have them charge it. He was serious.
The icing on the cake is that they won't call when the new phone comes in. I'm supposed to call them everyday and ask if it's there. But the store doesn't ever answer their phone! After going through the phone tree twice, it just says "Sorry, all reps are busy, please make an appointment online." Somehow this is the only store in all of San Francisco that can even do replacements. I ****ing hate Sprint. [/RANT]
Click to expand...
Click to collapse
Call tech support and tell them your situation and they can send you one over the phone. I have the same problem in the southbay. The store always has at least a 45 min wait before you can even get help and they never answer their phone.
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Rem3Dy said:
Call tech support and tell them your situation and they can send you one over the phone. I have the same problem in the southbay. The store always has at least a 45 min wait before you can even get help and they never answer their phone.
Click to expand...
Click to collapse
You mean sorta like download a new one?? Gotta love Sprint's technology
Will they send you a phone if they can't verify the issue? Is there a specific support number you call?
I've never received a replacement "over the phone", it has always taken overnight.
Refurb'd phones are put back together poorly IMO, my wife got a replacement that started to seperate from the case, we complained, they sent a "New" EVO the next day.
I have two refurb'd that are just fine though, we have 8 EVO's.
{ParanoiA} said:
You mean sorta like download a new one?? Gotta love Sprint's technology
Click to expand...
Click to collapse
Really? I knew the level of intelligence on XDA was going downhill.......
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Jim M said:
I've never received a replacement "over the phone", it has always taken overnight.
Refurb'd phones are put back together poorly IMO, my wife got a replacement that started to seperate from the case, we complained, they sent a "New" EVO the next day.
I have two refurb'd that are just fine though, we have 8 EVO's.
Click to expand...
Click to collapse
The term over the phone refers to the fact he can get a replacement by speaking to someone over the phone instead of having to deal with the situation he has at his local sprint store.
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ioos said:
Will they send you a phone if they can't verify the issue? Is there a specific support number you call?
Click to expand...
Click to collapse
Yea they will. You should be honest about the problem because if you lie and sprint determines there is no issue with they phone they can charge you an additional amount.
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Sprint has questionable refurbishment techniques. I've been told that the whole process is outsourced. I've read a lot about people getting refurbished phones that have known problems, like screen separation and bright spots on the screen. In many cases, it seems likely that those are the reasons why the phone was returned in the first place, and their refurbishing does not take care of the issue for which the phone was returned.
That said, I used to be on a Centro, and I went through three new ones before I ended up with a refurb. The refurb lasted a hell of a lot longer than the new ones. The only problem with it is that it was kind of gross when I got it. It had smudges and one of the buttons was a little cracked. But the phone itself worked great for the year and a half that I used it.
And yea, there's the gross factor too. Who knows who had their face pressed up against my refurb phone. Ick.
I don't like the idea that it could have been thumped around, and only the most obvious failing component was replaced, leaving you with a "ready to break" phone. That being said, I've never actually had a problem with a refurbished unit, (phone or other). All in the head I guess.
Sent from my Leedroid DHD!
usmaak said:
Sprint has questionable refurbishment techniques. I've been told that the whole process is outsourced. I've read a lot about people getting refurbished phones that have known problems, like screen separation and bright spots on the screen. In many cases, it seems likely that those are the reasons why the phone was returned in the first place, and their refurbishing does not take care of the issue for which the phone was returned.
That said, I used to be on a Centro, and I went through three new ones before I ended up with a refurb. The refurb lasted a hell of a lot longer than the new ones. The only problem with it is that it was kind of gross when I got it. It had smudges and one of the buttons was a little cracked. But the phone itself worked great for the year and a half that I used it.
And yea, there's the gross factor too. Who knows who had their face pressed up against my refurb phone. Ick.
Click to expand...
Click to collapse
I've seen as many new Evo's that had the screen separation issues, charger issues etc etc. I can see there being a bit more of a chance that a refurbished device isn't going to be up to par. I like the idea of maybe a new device and every device following is a refurb. As for the dirty screens ... maybe that's how I caught that face tattoo known as cheek herpes. :debbiedownerface:
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Riding the white pony?
Rem3Dy said:
The term over the phone refers to the fact he can get a replacement by speaking to someone over the phone instead of having to deal with the situation he has at his local sprint store.
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Click to expand...
Click to collapse
Well... DUH, some people have no sense of humor, must be due to lack of root... I dunno.
So far only on my first refurb from August last year. So far so good (knocks wood). My launch day (002)Evo's 4G got up, and gone (radio was shot). The refurb is a launch day 003. As with anything you put in contact with your body for the first time you should wipe it down first even if new(some of the toxic chemicals used in production are rather nasty).
Okay so I bought an S4 off craigslist and the next day he reports it stolen and blacklists it, I contact his friend trying to work it out (note: everything we said to each other was over texts, so I have them still as proof - and I got his friends number the day I met him.. he deactivated his service).. he said he doesn't know why his friend blacklisted it but he would call AT&T to unblock it, shortly after he said he did it.. I waited patiently but to realize that it was still blocked so I text him again, he doesnt respond for a full day so I told him I will call the Police. He must have gotten scared because he finally responds and unblocks it.... I used it for a couple hours, then my service cuts off and he sends me this long message telling me that he blocked it again and is calling the cops because I threatened him?. I never said anything threatening to him but whatever....
So I call the police, report everything and tell them the story. A couple hours later a detective calls me and asks if I would like to prosecute, I agreed... so now Im waiting to see what happened...
What do you guys think? I should easily win right, I have all the proof. All the texts.. from before I purchased and from after.. and I have his original craigslist post....
I told this guy 100 times to either unblock it or just give my money back and id cancel the prosecution but he didnt respond, so whatever. ..
Anybody been through something similiar?. Think I should win? He clearly commited insurance fraud... and must have created a police report to report his "stolen" phone..
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Yeah definetly, I flip phones every now and then on craigslist but only meet in public areas infront of cameras, and I make sure its a real number. Which in this case it was, he must have thought I was bluffing when I said I would call the police.. I just turned 20, I really don't have time for this mess with school and work.. I gave the detective his information and he said he located him and spoke with him, and will me a line up after the weekend.. I mean seriously? Just give me back my money dude, why even risk jail time when I told him id drop charges...... people these days are ridiculous...
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That's... really messed up. You should definitely win. So long as you have all that information condemning him, I don't see any reason why you should lose. Obviously this guy is retarded because he doesn't realize that he will be convicted of fraud (against you), insurance fraud, lying to the police, and possibly other things. Over a phone? How much could this guy possibly make from a scam like that? A few hundred bucks maybe, and obviously can't keep doing this because AT&T would catch on to the fact that he keeps buying phones from them with insurance and losing them.
This dude is so pathetic I kind of feel bad for him...
dont drop the charges. he wasted your time, time and stress youll never get back. No matter what, dont drop anything, people like that should be taught a lesson to make sure they think twice before attempting fraud
polish_pat said:
dont drop the charges. he wasted your time, time and stress youll never get back. No matter what, dont drop anything, people like that should be taught a lesson to make sure they think twice before attempting fraud
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I agree, if you drop the charges if will try this with someone else.
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I sell phones on Craigslist all the time and this is why it is no longer a good practice. Can no longer trust anyone and that causes more low ball offers.
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Craigslist nuff said.
I just got my s4 this past Thursday through craigslist, I told the guy that for us to make a deal we would have to meet at a corporate AT&T store to have the phone verified and documented that I purchased his phone . to make sure there was no back lash on me.
Sent from my AOKP Galaxy S4
REDFOCZ said:
I just got my s4 this past Thursday through craigslist, I told the guy that for us to make a deal we would have to meet at a corporate AT&T store to have the phone verified and documented that I purchased his phone . to make sure there was no back lash on me.
Sent from my AOKP Galaxy S4
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Way too much work. I'd rather pay full price for a phone. don't have time to deal with CL idiots anymore.
I stopped using cl a long time ago, can't trust anybody these days.
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You sure the detective wasn't one of friends?
Agree... I'll do it in the store next time. Thx for the story. Good luck.
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legal ways around this...
ask for purchase reciept with signature name and id
ask for his/her id
go to local att/tmob/verizon whatever store and and confirm IMIE/serial belongs to seller
ask for manager and tell them phone is being sold not stolen (or call)
friend sells/buys phones off CL all the time, unless they agree to all the above he wont deal with them. only way to be safe. also, i would report the guy who did it; thats insurance fraud, falsifying a police report, and some minor infractions. you have his number? call him leave message and tell him you will report insurance fraud; they will pursue it.
I have a detective on the case already, he deactivated his number but he was stupid enough to tell me where he lives and gave me.his friends number the day I purchased it.
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I sell my old phones on CL and have noticed people are being extra paranoid these days.
When I sold my iphone 5 the buyer asked for the imei # I refused to give it over the text. how do I know what this person plans to do with it?
of course they asked if it was stolen, I obviously said no. I showed them the original box, even the shipping box it came it, I of course removed my address. Let them pop in their sim card and they were satisfied.
I'm curious to know how much you bought your 2nd hand S4 for? I would think someone looking to scam someone would try to make a quick buck with people that aren't gonna think twice to buy it if it's too cheap.
Let's say like 300? no one in their right mind would sell you an S4 for half of what it costs new, of course unless if they were going to scam you... I would be suspicious of it before I agree to buy something that seems too cheap...
AutoUnion said:
........ I bet that asshole tried to claim insurance on the phone.
........
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That about sums it up.
I
kurdish11 said:
Okay so I bought an S4 off craigslist and the next day he reports it stolen and blacklists it, I contact his friend trying to work it out (note: everything we said to each other was over texts, so I have them still as proof - and I got his friends number the day I met him.. he deactivated his service).. he said he doesn't know why his friend blacklisted it but he would call AT&T to unblock it, shortly after he said he did it.. I waited patiently but to realize that it was still blocked so I text him again, he doesnt respond for a full day so I told him I will call the Police. He must have gotten scared because he finally responds and unblocks it.... I used it for a couple hours, then my service cuts off and he sends me this long message telling me that he blocked it again and is calling the cops because I threatened him?. I never said anything threatening to him but whatever....
So I call the police, report everything and tell them the story. A couple hours later a detective calls me and asks if I would like to prosecute, I agreed... so now Im waiting to see what happened...
What do you guys think? I should easily win right, I have all the proof. All the texts.. from before I purchased and from after.. and I have his original craigslist post....
I told this guy 100 times to either unblock it or just give my money back and id cancel the prosecution but he didnt respond, so whatever. ..
Anybody been through something similiar?. Think I should win? He clearly commited insurance fraud... and must have created a police report to report his "stolen" phone..
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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You will win. You can take him to small claims court and have him pay the fees too.
See if you can get a cache of his ad just in case for evidence. Most likely he'll cave in and refund you.
Show him all of your evidence and say "we can take this to court and I'm sure I will win."
On a side note, what an awesome detective working your case. I'm sure he's very busy too. These guys have back logs of cases not resolved and have to work tons of overtime.
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TheAxman said:
You sure the detective wasn't one of friends?
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You're kidding right........?..... yeah im sure I connected coincidentally to his friend when I called 911 and they provided me with that detective.
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galaxy808 said:
I sell my old phones on CL and have noticed people are being extra paranoid these days.
When I sold my iphone 5 the buyer asked for the imei # I refused to give it over the text. how do I know what this person plans to do with it?
of course they asked if it was stolen, I obviously said no. I showed them the original box, even the shipping box it came it, I of course removed my address. Let them pop in their sim card and they were satisfied.
I'm curious to know how much you bought your 2nd hand S4 for? I would think someone looking to scam someone would try to make a quick buck with people that aren't gonna think twice to buy it if it's too cheap.
Let's say like 300? no one in their right mind would sell you an S4 for half of what it costs new, of course unless if they were going to scam you... I would be suspicious of it before I agree to buy something that seems too cheap...
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300 is right. But it was in bad condition, the frame was jacked up. Other than that nope. I thought I just ran into some idiot.. turns out I was right, an idiot he was.
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SlimJ87D said:
I
You will win. You can take him to small claims court and have him pay the fees too.
See if you can get a cache of his ad just in case for evidence. Most likely he'll cave in and refund you.
Show him all of your evidence and say "we can take this to court and I'm sure I will win."
On a side note, what an awesome detective working your case. I'm sure he's very busy too. These guys have back logs of cases not resolved and have to work tons of overtime.
Sent from my HTC One using xda app-developers app
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It's not small claims though, the detective asked if I would like to prosecute him in court and I said yes. Later asked if it would be small claims and he said no, so im guessing its the real deal... anybody know if any fees will have to be paid out of my pocket for court?
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