Database Users

Sprint Hero and Conference Calling

I have been trying to make conference calls on my Hero. They don't work. I can make a call, and then hit Menu and select "Add Call". The phone will put the primary call on hold, I hear what sounds like a dial tone for about a half of a second, and then silence. The primary call is still on hold, and I can return to it when I "merge" the calls, but no conference. In fact the second number dialed is never rung.
I thought this was just a problem on my phone so I took it in to a Sprint Repair Center. While it was being looked at I tried making a conference call on the display Hero. No go. It didn't work either. So, I called a friend with a Sprint Hero as well and his wouldn't make conference calls either.
Is this a Sprint Hero issue? Is this a Sense UI issue?
I would love some more users feedback of what works on their Sprint or Non-Sprint Heros.

I get same results as you do, not an issue for me though as I dont use that feature.

THunDA said:
I get same results as you do, not an issue for me though as I dont use that feature.
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Click to collapse
Are you using a Sprint Hero or the GSM?

Here is what you do... I had the same problem.
When you are on a call press the GREEN Call Button ( its like flash on a landline ) you will hear a dial tone.
Dial another number once connected press menu and merge calls.
Works all the time.
I am on Sprint Hero.

SideKick2 said:
Here is what you do... I had the same problem.
When you are on a call press the GREEN Call Button ( its like flash on a landline ) you will hear a dial tone.
Dial another number once connected press menu and merge calls.
Works all the time.
I am on Sprint Hero.
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Click to collapse
Thank You. Wonderful. That works.
I would assume the problem is a bug in the Firmware, but that is an ignorant's guess.

SideKick2 said:
Here is what you do... I had the same problem.
When you are on a call press the GREEN Call Button ( its like flash on a landline ) you will hear a dial tone.
Dial another number once connected press menu and merge calls.
Works all the time.
I am on Sprint Hero.
Click to expand...
Click to collapse
This has been the proper method to make conference calls for a LONG time on Sprint. For some reason I ALWAYS try to use the add call myself, thinking that they've finally "fixed" it, but I suppose this is just the way it is.

skivinator said:
Are you using a Sprint Hero or the GSM?
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Click to collapse
Sprint... Thanks to the people above now I know how to do this!!

SOLVED - phone problem: Cannot receive incoming calls but get missed call icon.

Edit: I googled it and found that I had "send to voicemail" turned on in her contact.
This is WEIRD, and it only happens with ONE friend. Whenever she calls, it rings once, and goes to my voicemail. On my phone, the call won't come up (ring or show an incoming call), but will show the missed call after she hangs up!
This is crazy, and we've even sat side by side and tested it out, and she can't get through to me.
Did I do something like accidentally block her, or what? She's the ONLY person this happens with.

God is trying to prevent a misfortunate relationship.

jigglywiggly said:
God is trying to prevent a misfortunate relationship.
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LMFAO that's what my "real life" friends said too. I'm cracking the hell up.

TJDuckett said:
Edit: I googled it and found that I had "send to voicemail" turned on in her contact.
This is WEIRD, and it only happens with ONE friend. Whenever she calls, it rings once, and goes to my voicemail. On my phone, the call won't come up (ring or show an incoming call), but will show the missed call after she hangs up!
This is crazy, and we've even sat side by side and tested it out, and she can't get through to me.
Did I do something like accidentally block her, or what? She's the ONLY person this happens with.
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Click to collapse
I'm having the same problem but it's with all incoming calls. Here's the kicker, when I leave my home area I can get calls. I have checked with Sprint and they say its not them. Oh and its happening to my wife's phone too. help, its driving me crazy!

Had the samee problem once, fixed, but don eemmwmber how
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app

tottalynoob said:
Had the samee problem once, fixed, but don eemmwmber how
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
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Click to collapse
Well after 3 days of denying it sprint finally admitted it was on there side. I just got off the phone with them.
S3 with Wicked Sensations

[Q] The Android OS is missing a very important feature !!!! Help us DEVS ..!

Umm.. am I or does the great android is missing a critical phone feature that was available on Nokia's MonoChrome Phones ??
CALL WAITING NOTIFICATIONS !!!!!!!!!!!!!!!!
if I am calling someone and he is already talking to someone else and he has call waiting feature enabled I should get "WAITING" notification like I used to get on nokia phones but the Android does not have this tiny feature
after googling a bit
I found out that samsung galaxy phones have this
so why cant we too?
great devs please help ??

Is there nothing to enable it in settings?

No there isn't
I tried cyanogen and Sense builds
Sent from my HTC HD2 using XDA App

here it is: go to settings/ call/additional settings/ call waiting

pakure said:
here it is: go to settings/ call/additional settings/ call waiting
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Click to collapse
This is to enable call waiting in our line. If I am calling you, and you are talking to someone else, what notification does my screen give? Let me try that, never thought about it until now...

ph03n!x said:
This is to enable call waiting in our line. If I am calling you, and you are talking to someone else, what notification does my screen give? Let me try that, never thought about it until now...
Click to expand...
Click to collapse
I don't know about you, but my phone (running Nexus-HD2 Gingerbread) just beeps when I've got a call waiting. It is rather quiet, but it's there.

Guys you just don't get it
What I'm talking about is when I'm calling someone..
And that someone has call waiting enabled and is already in another call
In my old nokia n70 I used to get "waiting" notification appearing on my screen during the call process
But in android ...
It just rings normally with no notifications what so ever !!!!!
So I never know whither my contact is already in a call or not
So I keep on ringing and the other parry gets annoyed...
The only time I ever saw an actual notification in android was in some Samsung galaxy (I don't remember which , they all look the same to me )
A toast notification that says "waiting" appeared and disappeared
So please could some awesome developer confirm this and port this very important missing feature to our lovely androids ?
Sent from my HD2 using XDA App

Whenever I call someone that has call waiting enabled and they are on a call I just get a ringing tone, as if their phone is ringing. I've never had any phone do anything different, so I don't know what you're expecting to happen.

johncmolyneux said:
Whenever I call someone that has call waiting enabled and they are on a call I just get a ringing tone, as if their phone is ringing. I've never had any phone do anything different, so I don't know what you're expecting to happen.
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Click to collapse
Nokia phones have a feature that let's you know if the person you are calling has another call and your call is waiting on that person's phone.
So when you are dialing if you are looking at the screen of your phone you get a "Waiting" notification to let you know.

Well...Iunderstand what you are saying...yes nokia has that...but we also get an engage beep tone ...i don't get a ringing sound if the other person is on another call...that works for me..how do you get a ringing tone??? Never heard that In my country

pakure said:
Well...Iunderstand what you are saying...yes nokia has that...but we also get an engage beep tone ...i don't get a ringing sound if the other person is on another call...that works for me..how do you get a ringing tone??? Never heard that In my country
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@pakure .... ithink he is trying to say that his nokia used to shjow a notificastion for a waiting call and alsoo the number ....as far as my phone is concerned i get a call waiting notification with the mobile number of the person callng and get option to merge the two calls and/or switch the call

siddharth singh said:
@pakure .... ithink he is trying to say that his nokia used to shjow a notificastion for a waiting call and alsoo the number ....as far as my phone is concerned i get a call waiting notification with the mobile number of the person callng and get option to merge the two calls and/or switch the call
Click to expand...
Click to collapse
You are missing the point..it is not about your call waiting... Eg. I call you and if you are on another call, my nokia phone would show that you are on another call by displaying a notice "call waiting" to indicate that you are busy. Yes this feature was also there on my motorola and nokia phones

I know what you are talking about, i have seen this. I used to get it on my HD2 with Win 6.5, but i honestly have not seen it on my HD2 with android.
I think it is a carrier thing also. I never ever got the "Waiting" message when calling vodafone or optus phones, only when calling other telstra phones. Never saw it when i was using vodaphone either, with any phone, only ever saw it on telstra.

pakure said:
You are missing the point..it is not about your call waiting... Eg. I call you and if you are on another call, my nokia phone would show that you are on another call by displaying a notice "call waiting" to indicate that you are busy. Yes this feature was also there on my motorola and nokia phones
Click to expand...
Click to collapse
Ok I get it now ...but what is the use of that the carrier tells you when your call is in wait
Sent from my HTC HD2 using XDA App

(Q) Phone call problems??

Ok I rooted earlier today and have encountered a problem.
When im on a call it shows the call screen for about 30 or so seconds then goes back to the dialer keypad and takes away the phone call in the notification bar. Does Not disconnect or anything just no hang up button just the call button if that makes sense?
I dont know if Root Call Blocker could be the cause. I'm going to freeze the app then try again.
Yeah its the Root call blocker app!

dansto82 said:
Ok I rooted earlier today and have encountered a problem.
When im on a call it shows the call screen for about 30 or so seconds then goes back to the dialer keypad and takes away the phone call in the notification bar. Does Not disconnect or anything just no hang up button just the call button if that makes sense?
I dont know if Root Call Blocker could be the cause. I'm going to freeze the app then try again.
Yeah its the Root call blocker app!
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Click to collapse
I had the same issue and it was driving me nuts. Thanks for figuring it out.

nitronet said:
I had the same issue and it was driving me nuts. Thanks for figuring it out.
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Click to collapse
Yeah i love the app. I emails the dev so hopefully he will have it fixed in a few days

An update that was supposed to fix our issue was released today but it fixed nothing for me, still losing radio signal and still can't return to a call in progress once I leave the call screen. Actually had to reboot to end a call.
Sent from my SM-N900V using xda premium

nitronet said:
An update that was supposed to fix our issue was released today but it fixed nothing for me, still losing radio signal and still can't return to a call in progress once I leave the call screen. Actually had to reboot to end a call.
Sent from my SM-N900V using xda premium
Click to expand...
Click to collapse
yeah same with mme.didnt fix anything I think it made it worse. If I get a text while in the phone it puts the phone on speaker.

nitronet said:
An update that was supposed to fix our issue was released today but it fixed nothing for me, still losing radio signal and still can't return to a call in progress once I leave the call screen. Actually had to reboot to end a call.
Sent from my SM-N900V using xda premium
Click to expand...
Click to collapse
There's another new update today and the app is still broken root call blocker used to be the best app ever but I think the developer is stumped on how to fix it.
Sent from my SM-N900V using xda premium

Unable to answer phone calls

Using stock dialer, on Oreo. (Had the same problem on Nougat.)
When a call comes in, it does not allow me to answer the call. If I drag up on the ball for "answer", it simply bounces back. It won't "answer".
However, this only happens when the phone is "cold". After answering a call the phone answers normally for future calls
Any ideas?
This doesn't seem to be a dead spot in the touch screen, as I can suspend the ball at the apex for an indefinite time.
The problem seems to be that it doesn't trigger the "call answer". It isn't accepting it as an input.
This is repeatable, but once it has "answered" a call, it will generally answer the next few calls accurately.

I have the same thing on Nougat and Oreo too can be pretty annoying at times
Sent from my PH-1 using Tapatalk

Pucksr said:
Using stock dialer, on Oreo. (Had the same problem on Nougat.)
When a call comes in, it does not allow me to answer the call. If I drag up on the ball for "answer", it simply bounces back. It won't "answer".
However, this only happens when the phone is "cold". After answering a call the phone answers normally for future calls
Any ideas?
This doesn't seem to be a dead spot in the touch screen, as I can suspend the ball at the apex for an indefinite time.
The problem seems to be that it doesn't trigger the "call answer". It isn't accepting it as an input.
This is repeatable, but once it has "answered" a call, it will generally answer the next few calls accurately.
Click to expand...
Click to collapse
me too. very frustrating....thinking of buying a different phone.

Pucksr said:
Using stock dialer, on Oreo. (Had the same problem on Nougat.)
When a call comes in, it does not allow me to answer the call. If I drag up on the ball for "answer", it simply bounces back. It won't "answer".
However, this only happens when the phone is "cold". After answering a call the phone answers normally for future calls
Any ideas?
This doesn't seem to be a dead spot in the touch screen, as I can suspend the ball at the apex for an indefinite time.
The problem seems to be that it doesn't trigger the "call answer". It isn't accepting it as an input.
This is repeatable, but once it has "answered" a call, it will generally answer the next few calls accurately.
Click to expand...
Click to collapse
dandan2980 said:
I have the same thing on Nougat and Oreo too can be pretty annoying at times
Sent from my PH-1 using Tapatalk
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Click to collapse
I am on T-Mobile and have not seen this happen. Any of you using WiFi Calling, if not try and see if it makes a difference.

Don't swipe up from the icon.
Swipe up from higher up, near the contact picture.
Just like the rest of the google apps, google doesn't use a proper viewport and the coordinates are messed up the essential phone.

Charkatak said:
I am on T-Mobile and have not seen this happen. Any of you using WiFi Calling, if not try and see if it makes a difference.
Click to expand...
Click to collapse
I'm on Metro Pcs which is on the same network as T-Mobile. Some times it takes like 3-4 swipes to get it answer sometimes on the first one and I've actually missed phone calls because it wouldn't answer
I'm not using WiFi calling either
Sent from my PH-1 using Tapatalk

dandan2980 said:
I'm on Metro Pcs which is on the same network as T-Mobile. Some times it takes like 3-4 swipes to get it answer sometimes on the first one and I've actually missed phone calls because it wouldn't answer
I'm not using WiFi calling either
Click to expand...
Click to collapse
This is my second headset and the first one was without this issue. If you have any one with another carrier, try their sim card. This is what I have done with another phone brand when there was an unrelated to your issue.

JCBomb said:
Don't swipe up from the icon.
Swipe up from higher up, near the contact picture.
Just like the rest of the google apps, google doesn't use a proper viewport and the coordinates are messed up the essential phone.
Click to expand...
Click to collapse
It works!! swipe up from near the contact picture.
thanks for the advice.

Pointmaine said:
It works!! swipe up from near the contact picture.
thanks for the advice.
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Click to collapse
Or anywhere in the middle of the screen: swipe up to answer or down to reject a call.

can't answer calls on oreo now
anyone got a fix or workaround ??

This happens to me too. Does the same thing to ignore. I also have problems where I can't hear the person for a good 30 seconds, even though it gives me the ringtone when the call is placed. Sprint says it's not on their end... I've pretty much decided to sell this.
Before this I had Moto G5 Plus which was highly rated as the best budget and it had a ton of issues too. I may buy an iPhone for the first time. I'm just tired of always having an issue with something on an Android device. I just want a product that works 100% of the time.

Pointmaine said:
anyone got a fix or workaround ??
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Click to collapse
I go home and the phone call should appear on the top, then I click answer to get the call

work around from essential
Pointmaine said:
anyone got a fix or workaround ??
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Click to collapse
If you start in the middle of the screen and swipe UP in short strokes, doe this resolve your issue.

I've seen this come up a few times on here and the subreddit and haven't had an issue answering or declining calls :S