Sprint Hero and Conference Calling - Hero CDMA General

I have been trying to make conference calls on my Hero. They don't work. I can make a call, and then hit Menu and select "Add Call". The phone will put the primary call on hold, I hear what sounds like a dial tone for about a half of a second, and then silence. The primary call is still on hold, and I can return to it when I "merge" the calls, but no conference. In fact the second number dialed is never rung.
I thought this was just a problem on my phone so I took it in to a Sprint Repair Center. While it was being looked at I tried making a conference call on the display Hero. No go. It didn't work either. So, I called a friend with a Sprint Hero as well and his wouldn't make conference calls either.
Is this a Sprint Hero issue? Is this a Sense UI issue?
I would love some more users feedback of what works on their Sprint or Non-Sprint Heros.

I get same results as you do, not an issue for me though as I dont use that feature.

THunDA said:
I get same results as you do, not an issue for me though as I dont use that feature.
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Are you using a Sprint Hero or the GSM?

Here is what you do... I had the same problem.
When you are on a call press the GREEN Call Button ( its like flash on a landline ) you will hear a dial tone.
Dial another number once connected press menu and merge calls.
Works all the time.
I am on Sprint Hero.

SideKick2 said:
Here is what you do... I had the same problem.
When you are on a call press the GREEN Call Button ( its like flash on a landline ) you will hear a dial tone.
Dial another number once connected press menu and merge calls.
Works all the time.
I am on Sprint Hero.
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Thank You. Wonderful. That works.
I would assume the problem is a bug in the Firmware, but that is an ignorant's guess.

SideKick2 said:
Here is what you do... I had the same problem.
When you are on a call press the GREEN Call Button ( its like flash on a landline ) you will hear a dial tone.
Dial another number once connected press menu and merge calls.
Works all the time.
I am on Sprint Hero.
Click to expand...
Click to collapse
This has been the proper method to make conference calls for a LONG time on Sprint. For some reason I ALWAYS try to use the add call myself, thinking that they've finally "fixed" it, but I suppose this is just the way it is.

skivinator said:
Are you using a Sprint Hero or the GSM?
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Sprint... Thanks to the people above now I know how to do this!!

Related

Weird HTC's "Missed Call" concept

The HTC's "Missed Call" concept is amazing and very _annoying_ to me.
Tell me if I'm the only one or there are others who feel like me.
Here's the problem:
Generally speaking, when someone calls you, you have three options (irrespective of the phone you use):
1. Accept (answer the call)
2. Reject (cancel immediately the incoming call)
3. Ignore (let the phone ring until the caller or the carrier quits the incoming call)
Now, when I get called on my TD2, I have 2 options: "Answer" and "Ignore".
In fact HTC's "Ignore" is functioning as what normally is called "Reject".
But, Ignoring and Rejecting are two different things.
If I Reject, it means I don't want to take the call and the caller understands that right away.
If I Ignore, for the caller it means either I don't want to take the call or I cannot answer for various reasons.
But HTC has messed up these concepts.
The problem is that if I intentionally reject a call (Ignore according to HTC) that call is still reported as a Missed Call (plus the green flash).
Now, I've never seen on a mobile phone a rejected call to be registered as a missed call.
I don't pretend I've used all mobile phones in the world, but I have never encountered this concept.
... and it's annoying.
I want to be informed about the calls I "MISSED" not the calls I've deliberately rejected.
Am I the only one annoyed by this?
are you reffering to the slide options (left / right) or to the button below the slider?
PseudoReal said:
are you reffering to the slide options (left / right) or to the button below the slider?
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Yes. When you get a call you either slide to "Answer" or "Ignore".
However, "Ignore" is really rejecting a call.
.................
@Bothkill
I am bothered by this too. I always thought when I was ignoring a call the ringtone was going to silent but the caller was still ringing a bit like on Nokia's.
Exactly, this "concept" of ignore/reject it's also annoys me! Not mention the missed call when you reject the call ! This is weird also for me !
Correct me if I'm wrong since I do not have the phone, but can't you silence a ring by turning the phone over (face down) in essence, ignoring the call?
Another neat trick is something that the accelerometer makes the phone NOT do; the simple act of flipping the Diamond over on its face puts it immediately into silent mode. No more embarrassing rings during meetings.
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Click to collapse
from here: http://www.laptopmag.com/review/cell-phones/htc-touch-diamond.aspx
I realize this is a link to the original touch diamond but I thought the feature was still in tact on on both the Pro2 and Diamond2
Correct me if I'm wrong since I do not have the phone, but can't you silence a ring by turning the phone over (face down) in essence, ignoring the call?
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Click to collapse
Yes, you can, it works.
the simple act of flipping the Diamond over on its face puts it immediately into silent mode
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It works too
Also here, very annoying.
Not speaking for muting the sound, but rejecting call and it's going as missed call.
It's stupid.
When you get call in TD2 you will have slide for "Answer" and "Ignore" and another button for "Mute Ring".
Any mobile will have 3 types of call in the register: Incomming, Outgoing and Missed.
Incomming Calls: 2 Types:
a) Received
b) Missed
So you can "answer" the call using "Answer" slide: This will register in "Incomming" calls.
"Reject" the call using "Ignore" slide: This will register in "Missed" call.
Why??? You might have rejected the call for many reasons or you may want to know the calls that you have rejected, so Missed calles. This is EQUAL to the actual MISSED Calls, where you did not see your phone when the call came in.
And "Mute the Ringtone" using "Mute Ring" button. This will register the call based on your response with slide button as above. May be Received or Missed
And Finally you have "Outgoing Calls".
So can you specify if the calls that you reject does not get register under "Missed" where it should go?
For me the Call register of HTC TD2 using WM is perfect
prabhat said:
For me the Call register of HTC TD2 using WM is perfect
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Did your previous phone(s) worked like that (i.e. registering Rejected calls as missed)?
Bothkill said:
Did your previous phone(s) worked like that (i.e. registering Rejected calls as missed)?
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Click to collapse
Where it should go? or where does it goes in your previous phone(s)?
As far as I know, all the WM phones (standard & professional) act this way. Rejecting a call (or ignore in HTC) as well as pressing the hang up hardware button will rejister the call as a missed call (with the corresponding led notification).
As for regular phones, my older SonyEricsson phones used to behave in the same way. But Nokia phones actually treat rejected calls as recieved calls & not as missed calls.
Each type of behavior has its own benifits & disadvantages. But it would be nice if we could choose which behavior the phone does since WM phones are highly customizable.
omar302 said:
But it would be nice if we could choose which behavior the phone does since WM phones are highly customizable.
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This will be really great some senior registry guy should reply this with the related change
Missed calls are calls missed!
Prabat is correct, it does make sense....
if you rejected a call or ignores it, it means you missed that call coz you did not answere it, make sense right?
whatever your reasons are for not taking the call or by rejecting it, STILL you didnt took the call so simply means you missed it.
unanswered calls either by ignoring or rejecting SHOULD be listed under MISSED calls and thats common sense....
Suppose I have to take the train to get somewhere.
If I tell you I have missed the train what do you make of it?
That I failed to reach it in time or can it also mean that I was there just one meter from the train but I refused to get on it?
MISSED means I was not there, couldn't make it on time etc.
Common sense tells me that a missed call is a call I missed to acknowledge (i.e. missed to take any decision about it: answer or reject).
P.S.
Thinking more about it, I understand that you mistake "call" for "conversation" and HTC does the same.
What you describe is a missed conversation.
But call and conversation are two different things.
When somebody calls you (and I'm not referring only to telephony) if you answer the call, the conversation starts.
But when I don't hear when somebody calls me, then I missed that call, (i.e. I have a missed call).
As a phone user I am interested of being notified about the calls made to me and which I was not aware about.
To better describe the difference between call and conversation:
Somebody calls me.
I answer (I accepted the call).
I immediately cut off the phone connection (no conversation occurs) --> I have a missed conversation since I didn't talk with the other person.
The end result: no missed calls, one missed conversation.
The HTC Diamond 2 doesn't notify me of any missed "things" because I didn't miss any calls (and I agree with it). But I have missed a conversation and my phone doesn't know that.
The phone's job is to notify me about missed calls, and not about missed conversations.
Imagine the following dialogue:
Wife: Hey dear, why didn't you answer my first call?
Husband (drunk): Oh.. no.. dear... I missed it..!
Wife: You liar!
Husband (drunk): Oh.. no.. I can prove it. Look my led is flashing, it means it could be your missed call, let me check..
Wife: Oh no you bastard, you rejected it on purpose, but you're using that weird HTC "Missed Call" concept in order to look innocent. You've drinking with the boys again, haven't you ?!!!
at least thumbs up for the very fanciful story
Even I feel that the "Rejected" calls should go into "received calls" list.
I thought that my phone had a software problem. Now I know.
But, even if the call goes in the "missed calls" list, maybe it can give a notification that the call was deliberately "Rejected"...
Any help would be greatly appreciated since this problem is bugging me.
Thanks.

Call waiting when dailing a number

Hello
When calling another person from my phone and if there are on the phone you will get call waiting as this way you now the person it on the phone.
I have tired it from another phone and it works but when i try it on htc hd2 it doesn't come up saying call waiting. Where as the person it on a call.
It was a very useful thing to have on phone. Is there a reg key i can change or cab file??
I think that if you are dialing, you do not have call waiting. This is also true for fixed lines. This is the only time your caller can get a busy tone.
But home phone nowadays operate like cell phones, and do not really send out the DTMF until you press the talk button. As a result, the dialing process beomes so quick that it does not matter much.
Alex
For example
If I am dialling your number and while you are already on another call with someone else than it will come up on my phone call waiting.
This way I now you are on the phone.
It use to work from my nokia phone but I am not sure if that option is available in winmo

no out going calls

hey guys so i can't make out going calls on my htc vogue touch Verizon
i can send text, and reserve text, incoming call and and even get voice mail notification, but no out going calls, it just started today and i spent hours on the phone with Verizon tech support
they had me use ##778 to go in and reset a few things but steel no go
if anyone has had a problem please help
thank you
Which rom and radio are you using? Also, when you say that you cannot make calls. Does the phone not connect when you hit the green button? Or does it come back telling you a network error message "MPL 01... your call cannot be completed as dialed" or something like this?
egzthunder1 said:
Which rom and radio are you using? Also, when you say that you cannot make calls. Does the phone not connect when you hit the green button? Or does it come back telling you a network error message "MPL 01... your call cannot be completed as dialed" or something like this?
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Click to collapse
I'm using Rom NFSFan 1.15 and Radio 3.37.77
when i make a call the phone will say connected, and then the min counter will start after 30sec-1min the phone will drop the call with no error message or anything
Have you tried using a different rom? While I doubt it, it could be rom related. Do you at least hear the ringing when you dial out (before getting the dropped call)?
egzthunder1 said:
Have you tried using a different rom? While I doubt it, it could be rom related. Do you at least hear the ringing when you dial out (before getting the dropped call)?
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Click to collapse
no ringing no sound at all just dead air and then dropped call i don't think its the rom because it has the same problem if i boot into Android also
evilclosetmonkeynate said:
no ringing no sound at all just dead air and then dropped call i don't think its the rom because it has the same problem if i boot into Android also
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There has to be something wrong in your EPST settings. Your carrier has to give you all your NAM settings or else you will never make it work properly.

[Q] Call waiting, 3-way calling features

I'm a little frustrated.
Seems to me that 3-way calling has different capabilities depending on whether you are initiating a conference call, or a second party calls while you're already in a call with someone else.
I find that if I am in a call, and put that person on hold and call another, I have the "merge" button on the screen, and can bring both parties together into a 3-way call. However, I can't find any way to switch back and forth between the two callers, speaking to each independently. Am I missing something? I'd really like to be able to do this.
Alternatively, if I'm on a call and someone else calls, I get a call-wating ring and caller ID, can answer the call, putting the first party on hold. Then, where the "Merge" button shows in the above circumstance, I instead have a "Swap" button, and can switch back and forth between the two calls. I can't find any way to merge the two calls into a 3-way conference call. Am I missing something? I'd really like to be able to do this.
Finally, when I have two parties, one on hold the other active, if I press "End Call" it hangs up both parties, not just the active one I'm talking to! I can't find any way to hang up just the party I'm actively talking to. Am I missing something? I'd really like to be able to do this.
This all seems rather braindead, and I'm really hoping it's me that's got the dead brain, rather than the designers, and am simply missing something.
Comments?
i noticed that too a few weeks back. i can get over the fact that in order to conference you have to initiate both calls. but i hate how it hangs up both parties when you have one on hold,,, that is just stupid to me lol. wish there was a fix for that. do you know if the other galaxy devices suffer from that also? maybe 2.2 fixes that i hope.
lol this is the same on every epic.. but just to ease the mood for u guys, its not really a solution to the problem but if u get a second call and u put the first party on hold to talk to the 2nd party, when u end the 2nd call to get back to the first call it shows that it ended the call, however, if the 1st party is still waiting on the line then u'll automatically get a call back regardless of the call ending and u can continue to converse without having to call back... technically the 1st party does't call u back, he/she is still waiting on the line.. so its just a weird feature or a network issue lol..
y2bangali said:
if u get a second call and u put the first party on hold to talk to the 2nd party, when u end the 2nd call to get back to the first call it shows that it ended the call, however, if the 1st party is still waiting on the line then u'll automatically get a call back regardless of the call ending and u can continue to converse without having to call back... technically the 1st party does't call u back, he/she is still waiting on the line..
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That's good to know. Functionally then, at least, it works the way it "should" -- it's just a bit delayed and therefore a matter of inconvenience. I always though the other party was getting disconnected and actually calling me back.
Regardless, there must be some technical limitation that has it designed this way. Surely marketing and engineering at Sprint and Samsung aren't this completely moronic, right?
It's a limitation of Sprint's CDMA network and not your phones. Has always been this way with Sprint. I know cause I've been with Sprint 12 yrs.
LordLugard said:
It's a limitation of Sprint's CDMA network and not your phones. Has always been this way with Sprint. I know cause I've been with Sprint 12 yrs.
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Okay then... why the F don't they fix it, the wankers?
Sent from my SPH-D700 using XDA App
dwallersv said:
Okay then... why the F don't they fix it, the wankers?
Sent from my SPH-D700 using XDA App
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i guess cuz its a limitation and not an issue for them? lol..
I'd bet this is why Google Voice conference calling doesn't work. Sprint doesn't do 3-way calling the same way as most other carriers.
Sent from my SPH-D700 using XDA App
It's not a limitation
I have to disagree with you. I have had plenty of phones where the 3-way calling worked just fine, and I have been with Sprint for around 8 years. It is a limitation with the phone. CDMA has nothing to do with this. The problem this thread is addressing is not an issue on the HTC Hero, or the HTC Evo, or either of the Touch line of phones. It is a Samsung issue, and whenever I've talked to customer support (Samsung), they have told me that they are working on a fix for it. I just want people to understand that this is not a CDMA issue, it's moreso a Samsung issue.

[Q] End Call Disconnects Both calls when in call waiting

When you are on a call and receive a second call.... I can answer the 2nd call and swap between the 2
However, when you press END CALL on the active call.. it disconnects BOTH calls. That NEVER happened on my S4.
Is this a software glitch? Anyone else have this issue?
rushfanx1 said:
When you are on a call and receive a second call.... I can answer the 2nd call and swap between the 2
However, when you press END CALL on the active call.. it disconnects BOTH calls. That NEVER happened on my S4.
Is this a software glitch? Anyone else have this issue?
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I think mine has always done this on every android phone I have ever owned..
Others might has something different to say..
SOrry..
Bleeds
bleeds said:
I think mine has always done this on every android phone I have ever owned..
Others might has something different to say..
SOrry..
Bleeds
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My Galaxy S4 handled it correctly. It disconnects only the active call
I actually tested it out yesterday on a friends S4
I just found this on Verizons website
o Initiate Call Waiting:
When you're on the line and a second call comes in, you'll hear a tone to let you know you have another call. When that happens, you have three choices:
Put the first call on hold by pressing SEND. You'll automatically be connected with the second call. To return to the first call: Press SEND again. To switch between the two calls: Press SEND.
Or, end the first call by asking the first caller to hang up. This automatically connects you to your waiting call.
Really.. I have to ask the other person to hang up? That so F'n Stupid... I know this worked on my S4..
That's how the note 3 works and how the s3 worked. You hit swap when you are done. Not intuitive. I've accidentally hung up on many a caller.
Sent from my SM-N900V using Tapatalk
tpike said:
That's how the note 3 works and how the s3 worked. You hit swap when you are done. Not intuitive. I've accidentally hung up on many a caller.
Sent from my SM-N900V using Tapatalk
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Seems thats the way it works... I definitely know that on the S4, it correctly hung up only the active call...
Oh well... Phone is still great. I live with it.

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