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I've had two Wings with the same issue: no matter what access point I connect them to, the connection drops randomly.
When this happens, the icon in the display still shows as connected (two parallel arrows), the Wi-Fi status shows the device is associated and has a valid IP address, BatteryStatus shows the device is connected to the AP, and Comm Manager shows green on the Wi-Fi icon.
But, you cannot browse the Internet nor can you synch email (I use POP3, Live and Exchange direct push messaging).
Putting the device to sleep and reawakening it instantly reconnects Wi-Fi as does shutting the connection down and restarting it in Comm Manager.
This happens on any Wi-Fi access point, and I have tried about six: multiple T-Mobile hotspots, WPA2/AES and WPA/TKIP encrypted hotspots and completely open Linksys WRT54G access points.
This HAS to be a setting in WM6 or in the adapter settings somewhere. T-Mobile hasn't got a clue and many searches on the Net haven't turned up a clue.
Has anyone else seen this?
I too have noticed this
Its weird mine too loses connection I had always thought it was my WiFi at home because its a crap router but i guess not anyone have a fix?
Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde
Doubt if this is an issue with the phone more likely to be a setup of the wireless.
What router do you use?
Do you have MAC Filtering enabled?
Do you use your router as a DHCP server?
Are there any error messages displayed on the phone?
When it doesnt connect and you tap the notification area (top bar to the right of START) do you have any messages there?
jderonde said:
Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde
Click to expand...
Click to collapse
I too had problems with WIFI. My home work network was visible but it would immediately drop or not be able to connect. A few days later it started working flawlessly and I have no idea what changed.
I am sure you have tried a soft reset but just in case...
Tony
I have a NetGear DG(Some Number) v4 ADSL wireless router, which i have set up and works for all of my other devices (ie. Laptops, PS3). With a simple encription key.
I get no messages etc, all it sais is that its 'not connected' and there are no new notificatons
It then persists in trying to connect again and again, when it cant connect for a while, it then comes up with 'new network connections found' in the notificatins area.
I have switched the power mode to best performance with no luck.
I have tried on 2 different networks now. including with all encription off. WEP and WPA-PSK - This is driving me nutz cuz i love the phone, i just want to use it to browse the web without paying out the nose for it.
DHCP server is dynamic from my ISP.
I have contacted HTC now about the issue, but im going to feel so stupid if it turns out to be somthing simple like a setting on the phone somewhere.
But thanks for the reply
Have you checked you arn't using MAC filtering?
Log-in to your router and check under Wireless settings > Wireless Station Access List.
While you are on your wireless setting page check what Encryption your using for WPA-PSK? TKIP? (The wrong encryption chosen will cause you not to be able to connect)
Ok maybe telling you how to suck eggs but on your phone:
Settings > Communication > Wifi
Select Advanced at the bottom right.
Select Change Network
Click Add new...
Type in the name of your network (The SSID also found under wireless settings, Case sensitive)
Select Connects to: The Internet
Leave the other two boxes unticked.
Click next.
Select the correct Authentication - WPA-PSK is different to WPA2-PSK. You will probably be using WPA-PSK.
Select the correct Encryption (Propably TKIP)
And type in your Network Key
Click Next and Finish.
How does this fair and what are the results of checking info on wireless setting page?
Im at work at the moment trying to connect to the WEP connection,
This connection most deffinatly does not have mac filtering on it, just asked the network tech.
Okies.....
Changed the network key to.... Shared key and it works
so i am guessing that it must be somthing to do with my setup at home..
Cheers guys
Cool.
Just match up the Authentication / Encryption / SSID and Network Key from the router to your phone setup and you should be fine.
HTC TD2 Wifi issues
Hi
There's some discussion around the web about this problem of encrypted wifi connectivity: a few things to note
1] the TD2 is _very_ sensitive to the power settings applied to the wifi chipset.
The default power saving settings are only likely to work if all other on-board devices - bluetooth, HSDPA, GPS [and maybe even the screen] are either off or in low power mode: the general recommendation seems to be that one adjusts the wifi device power to be "best performance" if one wants to guarantee connections.
2] several people have reported that both the wifi device [card] and the settings for the particular wifi lan [SSID] to which you are attempting to connect should both be configured for "Work" rather than "The Internet".
3] these secured/encrypted connection failures are not about the WiFi access point or router: I've personally tested with several different makes and models of Router and Access Point [3com, Cisco, Enterasys, Netgear, DLink, Belkin etc] - both on my own and on client networks where I have complete control of security, and have also methodically tested every single combination of TD2 setting for WEP and all variants of WPA. In each case my TD2 has failed to make a valid encrypted connection.
The same device will happily connect to "open" unencrypted access points and routers.
Other models of HTC device, such as the Tytyn II and Touch Pro work fine on the same access points and routers: so we can be pretty sure that this is specifically a TD2 issue.
Conversations with HTC's European Tech Support on this issue have not been helpful to date, but they HAVE pushed the issue further up the line, so there's a chance that we'll see a resolution.
Robert
Alright has anyone had any luck connecting wmwifirouter to an actual Hardwar access point like a DD-WRT Linksys router. It says your able to on wmwifirouters website. Has anyone accomplished this... If so how i followed steps and cant get working. Im running newest wmwifirouter with i910 omnia trying to connect to dd-wrt linksys router.
What exactly are you trying to accomplish? You're trying to use the router running DD-WRT as a client to your phone broadcasting through WMWifiRouter? I've certainly never tried this. The phone creates an ad-hoc network, so as long as DD-WRT can connect to that, you should be fine, but it requires a standard SSID, you will be out of luck.
KB0806019: Providing an internet feed to a hardware Access Point
WMWifiRouter has the ability to feed your devices internet connection to a hardware access point. It is a bit tricky to set up, and it does not work with all routers. The procedure is as follows:
•Make sure WMWifiRouter is not running
•Make sure your Access Point is set up normally
•On your mobile device, go to Start -> Settings -> Connections -> Wifi
•Make sure the box at the bottom of the screen is set to connect to Access Points only. If it is already set to that, switch it to another value, close the screen, open the same screen again, and set it back to Access Points only
•Make sure your Access Point is listed and configured correctly in this screen.
•Turn off wifi if it's on, and wait at least 10 seconds
•Turn on wifi
•Verify your mobile device connects to your Access Point correctly and automatically, now that you have turned on wifi.
•Turn off wifi again
Once you have done the above, that should mean your mobile device itself is set up correctly.
•Start WMWifiRouter
•WMWifiRouter 1.11 and older
◦Make sure Options -> Configuration -> Force Ad-Hoc is turned off
◦Click Connect and see if WMWifiRouter now connects to your Access Point
•WMWifiRouter 1.20 and newer
◦Go to Options -> Configuration -> Wifi network and set the management mode and connection mode both to None (Advanced)
◦Click Connect -> Cellular to Wifi and see if WMWifiRouter now connects to your Access Point
•Disconnect and close WMWifiRouter.
If this now works correctly, we're almost done. Now we have to make sure your Access Point itself is set up correctly, and make sure the other devices connected to it can use the internet feed provided by WMWifiRouter.
•Go into your Access Point configuration, which is usually a web page.
•Turn off the DHCP server feature. Consult the documentation of your Access Point to find out exactly how to do this.
•Optionally, on all devices already connected to this Access Point, issue a DHCP release, giving up their automatically configured IP address.
•Start WMWifiRouter
•Connect, it should connect to your Access Point
•On all other devices already connected to this Access Point, issue a DHCP renew, making them request a new IP address.
What happens now, is that the other device connected to the Access Point will request an IP address and related configuration options through DHCP. Normally, the Access Point would respond to this request, but you have turned this off. Now WMWifiRouter will respond to this request, and let the other devices on the Access Point route through the device running WMWifiRouter instead
straight from wmwifirouter it just doenst work im wondering if anyone has got it to.
Hello,
I am having the following issue while using Wi-Fi: in the list of available networks is a type of connection I have not seen before. It seems to be a modification of sorts of my own wi-fi connection, but if the device connects to it, I cannot connect to either websites or to the other PCs on the LAN.
This connection is represented by a different type of icon as you can see on the screenshots. I have not created it, but it may be a remnant from my previous connection - look at the names, one has a space in between, the other hasn't. I created the new one (without the space) after I changed my router to D-Link's DIR-600.
An interesting thing about this connection is that the device does connect to it even when not anywhere within range of the router (say 2-3 km.)
Any ideas?
This the symbol for an Ad-Hoc network (Computer to Computer). You can probably remove that connection and still be o.k.
Thanks!
I tried removing it, but it then creates it again.
Of course, I can always disconnect and connect to the other network.
I have never dealt with Ad-Hoc connections. Isn't this connection supposed to enable access to the other computer then? Like LAN? And why does the device connect to this network when far outside the router's broadcast signal?
hello help,
my wife has an htc hd2 phone and i am trying to connect it to our home network. we have an mn700 microsoft router. i have security on it WEP
and on channel 3. The phone is asking for a network key and i put in the wep key and and put it on channel 3 it
states that iam connected but we still can not surf the web.
all other wireless computers and laptops in the house i have assigned a
static ip, i oculd give her phone a static ip but i can not find where or how to do this on htc hd2 phone.
i am thinking that this is the solution, if not please point in the right direction.
also ineed step by step directions on the phone since it is not mine i do not know to much about it.
thanks,
craig
I'm right there with ya, exact same problem. It's amazing to me that a device as sophisticated as this is so difficult to set up. Here are my posts from the t-mobile forum..PLEASE HELP...
I just got my htc hd2. So far I love it. my last phone was a G1 and it was able to automatically switch to my home wireless network when I got in range. Is this possible on the hd2? Also Is it possible to set a static IP address for these devices? I have not been able to get it to work on my LAN. If anyone can give me a walkthrough to set the phone up so It automatically switches to my LAN with a static IP when I'm in range this phone will be pefect...wife just got the cliq xt and she's teasing me... TIA
can anyone tell me how to set a static IP address and how to get it to connect over my LAN. I called customer care and the person i spoke to only had a set of written guide lines and couldn't tell me how to do it, said he had never been asked before. So, Here's what I've done so far to get this device to work with my wireless at home. 1st, Click START > SETTINGS> Wireless Controls and turn Wi-Fi on. It sees my Wireless network and the icon spins to let me know it's attempting to connect? I've put my network password in before so eventually I get a green check mark. So next I tap Advanced in the lower right corner and get to the Wireless Lan page. Then I tap the Change Network button which again lists my wireless networks in range and mine is listed as connected. so then I click the Network Adapters Tab, which brings me to my first question. What should be the setting for "My network card connects to:" I assume "The Internet" but I could be wrong. Below is a long list of adapters I can modify, which brings me to my next question which adapter do I modify? I assume the Broadcom 802.11 Network Adapter, when I tap it I get a screen where I can set a static IP and DNS. I figured I had it at that point, except It doesn't seem to work!. The wi-fi antenna icon is at the top and I have two arrows next to it pointing left and right. green check on my wi-fi network, but when I try to use Opera browser it says ERROR! Connection closed by remote server and I cannot ping the ip i set in the device from my network. I go back turn Wi-Fi off and everything works again. AM I DOING ANY OF THIS RIGHT? thanks again.
Okay, got it to the point to where I can ping the device on my network. The adapter I had to set the static ip to was the Broadcom 802.11 DHD Network Adapter. Using Wi-Fi toggle to turn it on and off and it responds well and connects reliably. However, when I try to browse it fires up the 3G connection. I have just now been able to use remote desktop on my local network using the servers IP, without it turning on the 3g connection. Looks great in 16bit color, but no landscape mode? Most other apps, facebook the browser and others make the 3g connection come back on. How can I make all data connections go over my lan? almost there....
I got it to work, not sure if this is best practice or not, and it's definitely not elegant, but it works.
1. Touch Start > Settings > Wireless Controls and Turn wi-fi on
2. Select your wireless network and enter your password or key
3. Once you are connected (green check), touch Advanced > Change Network (under the ssid) you will see your wireless connection again and it should say connected
4. touch the wireless adapters tab at the bottom. Here at the top select my network card connects to The Internet and select your wireless adapter from the list below.
5. set your static IP address and Name Server info. Touch OK and then return to the home screen
At this point you should have the wi-fi icon with two solid arrows next to your 3g icon.
6. Touch Start > Settings > menu > all settings > connections > connections > advanced tab > Select Networks.
7, change both drop downs to my isp (may be different if you named it something different)
to get back to 3g repeat steps 6 and 7 to switch both dropdowns back to tmobile data or whatever yours was originally and turn off the wi-fi (or download wi-fi toggle) and turn wi-fi off. 3g should come back on automatically if you run an app that connects to the web. if not turn data connection back on in the comm manager.
This works but this sucks. Is there an easier way to Automatically switch between 3g and wi-fi? Am I making a simple problem over complicated? or is there and app for this? Android beats winmo 6.5 on this one.
still no wifi
hello,
trying for days, i can not get your setup to work. still connected
but no internet browsing. i took the same ip that i am using for the phone and put it on the laptop---so i know it is the phone and not anything going on
with the router.
craig
To the OP, i am by no means an expert on this topic. This is how i got mine to work. only advice i could give is to make sure you are editing the correct adapter and if you named your connection settings something different double check. How far do u get with the instructions? do you get a green check after you put in your network key?
I can switch back and forth between wi-fi and 3g no problem but it would be nice to have it done automatically when i'm in range...can anyone help
finally
we reset the phone and then followed your directions. Viola! it worked!
we are working on how to setup identies for different networks,
thanks again mr1credible.
Update. My phone locked up hard and kept telling me my password was incorrect so I had to do a hard reset...After the reset, I decided to take another look at the Network settings..I've got it set up now so that All I have to do is turn wi-fi on and it will use my wi-fi as the preferred connection. All I did was follow steps 1-6 as previous except when I got to step 7, I only changed the second drop down to My ISP. Both Icons 3G and Wi-Fi appear at the top but I can remote desktop my PC and connect to my shares on my local network. I also have it set to automatically shut off my wi-fi if it cannot connect in 30 sec, So when I leave for work in the morning I don't have to remember to shut it off, and I don't have to switch back and forth between settings anymore. All i have to do is turn wi-fi on when I get home. Not bad. Still would like to have it automatically detect my network and connect when in range but I can live with this....
Try SolarWinds Orion IP Address manager.
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check it at
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