hello help,
my wife has an htc hd2 phone and i am trying to connect it to our home network. we have an mn700 microsoft router. i have security on it WEP
and on channel 3. The phone is asking for a network key and i put in the wep key and and put it on channel 3 it
states that iam connected but we still can not surf the web.
all other wireless computers and laptops in the house i have assigned a
static ip, i oculd give her phone a static ip but i can not find where or how to do this on htc hd2 phone.
i am thinking that this is the solution, if not please point in the right direction.
also ineed step by step directions on the phone since it is not mine i do not know to much about it.
thanks,
craig
I'm right there with ya, exact same problem. It's amazing to me that a device as sophisticated as this is so difficult to set up. Here are my posts from the t-mobile forum..PLEASE HELP...
I just got my htc hd2. So far I love it. my last phone was a G1 and it was able to automatically switch to my home wireless network when I got in range. Is this possible on the hd2? Also Is it possible to set a static IP address for these devices? I have not been able to get it to work on my LAN. If anyone can give me a walkthrough to set the phone up so It automatically switches to my LAN with a static IP when I'm in range this phone will be pefect...wife just got the cliq xt and she's teasing me... TIA
can anyone tell me how to set a static IP address and how to get it to connect over my LAN. I called customer care and the person i spoke to only had a set of written guide lines and couldn't tell me how to do it, said he had never been asked before. So, Here's what I've done so far to get this device to work with my wireless at home. 1st, Click START > SETTINGS> Wireless Controls and turn Wi-Fi on. It sees my Wireless network and the icon spins to let me know it's attempting to connect? I've put my network password in before so eventually I get a green check mark. So next I tap Advanced in the lower right corner and get to the Wireless Lan page. Then I tap the Change Network button which again lists my wireless networks in range and mine is listed as connected. so then I click the Network Adapters Tab, which brings me to my first question. What should be the setting for "My network card connects to:" I assume "The Internet" but I could be wrong. Below is a long list of adapters I can modify, which brings me to my next question which adapter do I modify? I assume the Broadcom 802.11 Network Adapter, when I tap it I get a screen where I can set a static IP and DNS. I figured I had it at that point, except It doesn't seem to work!. The wi-fi antenna icon is at the top and I have two arrows next to it pointing left and right. green check on my wi-fi network, but when I try to use Opera browser it says ERROR! Connection closed by remote server and I cannot ping the ip i set in the device from my network. I go back turn Wi-Fi off and everything works again. AM I DOING ANY OF THIS RIGHT? thanks again.
Okay, got it to the point to where I can ping the device on my network. The adapter I had to set the static ip to was the Broadcom 802.11 DHD Network Adapter. Using Wi-Fi toggle to turn it on and off and it responds well and connects reliably. However, when I try to browse it fires up the 3G connection. I have just now been able to use remote desktop on my local network using the servers IP, without it turning on the 3g connection. Looks great in 16bit color, but no landscape mode? Most other apps, facebook the browser and others make the 3g connection come back on. How can I make all data connections go over my lan? almost there....
I got it to work, not sure if this is best practice or not, and it's definitely not elegant, but it works.
1. Touch Start > Settings > Wireless Controls and Turn wi-fi on
2. Select your wireless network and enter your password or key
3. Once you are connected (green check), touch Advanced > Change Network (under the ssid) you will see your wireless connection again and it should say connected
4. touch the wireless adapters tab at the bottom. Here at the top select my network card connects to The Internet and select your wireless adapter from the list below.
5. set your static IP address and Name Server info. Touch OK and then return to the home screen
At this point you should have the wi-fi icon with two solid arrows next to your 3g icon.
6. Touch Start > Settings > menu > all settings > connections > connections > advanced tab > Select Networks.
7, change both drop downs to my isp (may be different if you named it something different)
to get back to 3g repeat steps 6 and 7 to switch both dropdowns back to tmobile data or whatever yours was originally and turn off the wi-fi (or download wi-fi toggle) and turn wi-fi off. 3g should come back on automatically if you run an app that connects to the web. if not turn data connection back on in the comm manager.
This works but this sucks. Is there an easier way to Automatically switch between 3g and wi-fi? Am I making a simple problem over complicated? or is there and app for this? Android beats winmo 6.5 on this one.
still no wifi
hello,
trying for days, i can not get your setup to work. still connected
but no internet browsing. i took the same ip that i am using for the phone and put it on the laptop---so i know it is the phone and not anything going on
with the router.
craig
To the OP, i am by no means an expert on this topic. This is how i got mine to work. only advice i could give is to make sure you are editing the correct adapter and if you named your connection settings something different double check. How far do u get with the instructions? do you get a green check after you put in your network key?
I can switch back and forth between wi-fi and 3g no problem but it would be nice to have it done automatically when i'm in range...can anyone help
finally
we reset the phone and then followed your directions. Viola! it worked!
we are working on how to setup identies for different networks,
thanks again mr1credible.
Update. My phone locked up hard and kept telling me my password was incorrect so I had to do a hard reset...After the reset, I decided to take another look at the Network settings..I've got it set up now so that All I have to do is turn wi-fi on and it will use my wi-fi as the preferred connection. All I did was follow steps 1-6 as previous except when I got to step 7, I only changed the second drop down to My ISP. Both Icons 3G and Wi-Fi appear at the top but I can remote desktop my PC and connect to my shares on my local network. I also have it set to automatically shut off my wi-fi if it cannot connect in 30 sec, So when I leave for work in the morning I don't have to remember to shut it off, and I don't have to switch back and forth between settings anymore. All i have to do is turn wi-fi on when I get home. Not bad. Still would like to have it automatically detect my network and connect when in range but I can live with this....
Try SolarWinds Orion IP Address manager.
It Manage your entire IP infrastructure from an intuitive web console .
Also it Prevent your subnets and DHCP scopes from filling up with preventative alert notifications .
check it at
SolarWinds website.
Related
Hi,
I am having a slight problem. At home I have connected my Exec to my wireless network using WEP and all is fine. HOWEVER, what if I had more than one wireless network available? I looked with my laptop yesterday and I see the neighbours have got an unencrypted network and in fact there were three wireless networks visible. BUT... if I switch on wireless on my Universal it just connects to my home network straight away as it knows about that one. That's not really a problem, but how can I get it to present me with a list of available wireless networks and let me choose which to connect to?
So, just in case I haven't explained myself properly, here is the question again:
If the Universal knows about a wireless network and is the vicinity of that wireless network, how can I get it to show me all the other available networks? Any ideas?
I fussed about with this question as well. I'm sure it's in the manual, better read that one day and learn how to use this thing :wink:
Load up wireless manager. If you're in VGA, put on your specs.
In the bottom left corner in the "menu bar" area, there are a couple of icons. One of those will bring up wireless networking where you can enter wep details, connect to any network and so on. Alternatively, if it works, use something like hitchhiker.
V
yeah, thats the way, use wireless lan settings manager, and click through there (there is a little image of a PDA bottom left of screen) clik here, and you then have the option to connect to a different network if one is detected, such as your neighbours (! hehehehe) even if you are auto connected to your home network.
Hope that makes sense!
Bryson
Hello... Got a Touch recently, and doing research found this forum. One of the best findings lately for me: already flashed the phone with a WM6.1 ROM and updated my radio successfully. But I have a problem (even before the flashing):
I can't connect to my wifi. I have a belkin N router. Have tested almost everything: updated the router's ROM, updated the phone's radio, turned off security, assigned manual IP's, etc, but with no success... so I'm running out of ideas. I can connect to another people's wifi's tho.
Anything I have missed? Just an incompatibility? (which means I'm screwed)
Thanks a lot
is t on n only mode?
touch is g/b as u probably know
if not, try with no security to see if it connects
Yeah, it is in a multiband setup (g/b/n).
Also tested with no security. No sucess.
I have the same problem, I'll let you know if I find a solution.
Same thing... I'm trying to figure out a solution, any findings, will post here.
I tried to connect my Touch to my old netgear 802.11b router at home without any success. I did a lot of "googling" on the subject, and only found that many concluded that it wasn't possible to do so.
Also, I have AT&T, and they are offering free hotspot WIFI connectivity to their customers (which is intended for laptops). My touch detects the WIFI signals, but I have yet to find out how to make a connection.
It seems like there should be a way to do it somehow though!
Anyway...
Best Regards!
pl, when you go into your Settings -> Connections -> Wi-Fi, can you see your wireless network being detected?
The only things that spring to mind at the moment, are the basics for normal connection ...
1. Network type (B/G/N)
2. Authentication (password)
3. MAC Filtering
Here's what I would do ...
1. Reset router (usually has default button at the back).
2. Set it up for DHCP (sometimes cures a lot of problems).
3. Set simple WEP with password.
4. Obviously a network name (make sure it is not hidden, also make sure AP is enabled)
5. Set channel
6. Set mode (Network type) to mixed.
7. Save and reboot.
8. Soft reset Touch
9. Go to Settings -> Connections -> Wireless LAN
10. Activate Wireless and see if your SSID (network name) pops up. From here you can see signal quality and IP (to make sure you got it from DHCP).
Give it a shot and let us know what happens.
same problem here, really annoying!
Strange, I have never had problems with mine (had it connected to a couple AP's already). In fact, it's easier than connecting my laptop to a WLAN.
You have anything else that can connect to your Router? pc or something.
My Touch can connect to other routers, and I have 2 PCs at home which connect to my Belkin N router, I just can't connect my Touch to it.
I found a solution
Customer Call Details Nov 13 2008 04:37
I have an HTC Touch that can connect to other hotspots, but not to my home Belkin router. Sometimes, if there is another connection available, it can see the router, and says that it is Available, but cannot connect; other times it won't even see it. I have checked for firmware updates, but I have the latest. Any help would be greatly appreciated.
Belkin Response Nov 14 2008 22:18
Hi Lilburd,
Thank you for contacting Belkin Technical Support.
We understand that the HTC Touch does not connect to the router. We apologize for the inconvenience caused.
Please follow the steps given below to update the firmware and configure the router:
We recommend that you update the firmware from a computer that is connected to the router with an ethernet cable.
Please download the latest firmware on the router from the link given below. Download the file "3.01.29":
http://www.belkin.com/uk/support/article/?lid=enu&pid=F5D8233uk4&aid=10288&scid=0
and save it to the computer.
- To update the firmware, log on to the router`s web interface by typing in http://192.168.2.1 in the address bar of the browser. The computer should be
connected to the router with an ethernet cable.
Note: If you have changed your Router’s IP address, use that IP address.
- By default, the password is blank. Click the "Submit" button.
- Click on "Firmware Upgrade" under the option "Utilities".
- Click on “Browse” and select the bin file that you have downloaded.
- Click on “update” and follow the wizard.
- After updating the firmware, restore the router to factory defaults by clicking on "Restore Factory Defaults" under "Utilities".
- Reconfigure the router.
Please follow the steps given below for configuring the router:
- Connect the computer to the "LAN" port on the router and connect the modem to the Internet/"WAN" port, using Ethernet cables.
- Take a paper clip, insert the paper clip in the reset hole of the router and hold it for 15 seconds.
- The power light will flash and then come back "ON" solid, indicating that the router is being restored to factory defaults.
- The corresponding lights on the front of the router should be lit up.
- On the computer, check if you have an IP address in the range of 192.168.2.x.
- If not, specify a static IP address, gateway and "DNS" address by following the steps given in the link-
http://web.belkin.com/support/kb/kb.asp?a=2824
- Log on to the router web interface by typing in http://192.168.2.1, in the address bar of your browser.
- By default, the password is blank.
- Click on "Connection Type" in the left hand column under "Internet WAN" heading.
If the connection type is Dynamic (cable):
- Choose "Dynamic" and then click on "Next".
- Type in your “Host Name”, if your Internet Service Provider has provided it. Else, leave it blank.
- Click on "Change WAN MAC Address".
- Click on the button "Clone".
- Click on "Apply Changes".
If the connection type is PPPOE (DSL):
- Choose "PPPOE" and click on "Next".
- Enter the user name and password given by your Internet Service Provider.
- Save the settings.
- Click on the "Home" link at the top of the screen.
Internet Status should show "Connected" on the top right hand corner of the web page.
If the problem persists, please get back to us with the following information:
1. Type of connection provided by your ISP (Is it PPPOE, Dynamic or static).
2. Name of the Internet service provider (ISP).
3. Version number of the router. You would find the version number on the bottom of the device. It would be a number in a series of thousands with a prefix “ver.”.
4. If the internet connection is stable on the computers using the router?
5. If the HTC Touch detects and connects to other networks in the neighborhood?
Lilburd, if you need further assistance please feel free to write back to us and we will be happy to assist you.
Regards,
Belkin Technical Support.
That really is strange. The way I see it, WLAN is a standard. It's like BT, any headset should work with any BT phone, as would any wireless device work with any wireless device
Maybe force the router to only broadcast in G (or even B) and see what happens? (I know, I'm reaching now )
Tried everything so far, no success. Even with no security enabled.
same problem here, Very Annoying, tried every thing
HTC Diamond doesnt connect to WiFi!!!!!
EMoeHTC said:
I tried to connect my Touch to my old netgear 802.11b router at home without any success. I did a lot of "googling" on the subject, and only found that many concluded that it wasn't possible to do so.
Also, I have AT&T, and they are offering free hotspot WIFI connectivity to their customers (which is intended for laptops). My touch detects the WIFI signals, but I have yet to find out how to make a connection.
It seems like there should be a way to do it somehow though!
Anyway...
Best Regards!
Click to expand...
Click to collapse
ANY SOLUTIONS TO THIS ISSUE YET....WAITING TO USE WiFi on My HTC-D.
THanks
Same problem here, N1 Vision router and XDA Orbit, both running on latest firmware. Wrote to Belkin support describing the issue. Here's their reply:
Code:
Thank you for contacting Belkin Technical Support.
We understand that you are not able to connect XDA Orbit WM6 communicator wirelessly.
To resolve this issue we suggest you to open ports on router.
Please collect the port number from the XDA Orbit WM6 communicator vendor and enter under "Inbound port" & "private port".
-Please open the Internet Explorer and in the address bar type in "192.168.2.1" and Enter.
-Leave the password blank and click on "submit".
-Click on "Virtual server" under the "Firewall".
-Enter the port number under "Inbound port" & "private port".
-Enter the IP address of this computer under the "Private IP address".
-Check the "Enable" box and click on "Apply changes".
George, if you need further assistance please feel free to write to us or call us on 08456077787.
You can also contact us through our online chat support at:
http://www.belkin.com/chat/technicalsupport.aspx
Regards,
Suzane Taylor
Belkin Technical Support
Utter nonsense...
I just got my Touch Diamond from Sprint and am having the same issue. I have a Belkin N+ Router that is in g/b/n wireless setting.
The phone just simply will not see the SSID even if you put the settings in there manually. What it does see however is the guest SSID my router emits and connected to it without any issues. The guest account is a feature of my router gives friends access to the web but denies access to internal network.
Out of curiosity changed my routers wireless bands to only G/B and all of a sudden my phone can see the network. Unfortunately for me I rely on the N part of my network to connect my laptops and do streaming HD so leaving it on G/B is not acceptable.
I just connect via the guest account, anyways its not like my phone would have been able to see the internal home network anyways.
Just my 2cents
I have the same issue.
Used to use a D_Link G router, but recently upgraded to a belkin N-draft one.
My laptop connects on G, and my desktop on N, so I can't switch N off and just use G.
Anyone found a solution yet? It's bugging the hell out of me!
I posted a fix on page one that should work. You have to update your firmware.
Did u all using any encryption security?
128bit WEP - touch have a problem of connection
64 bit WEP - works
have you enabled easypairing, (WiFi easypairing : Enabled) if so turn it off or press the required button sequence on the router to connect.
So I'm facing this problem, generally not just on my Touch HD but also on a older Dell Axim x50v but also on a friends iPhone.
I got a WiFi network set up at home, secured etc. two notebooks connect over it to the internet on a daily basis, but I just can't get the HD or any other mobile device to connect to the Internet over the WiFi.
On my HD, I can easily connect to the WiFi, even edit router settings over it, but not the internet. The MAC of the HD is entered in the router to be given a fixed IP and is allowed to receive packets same as the tow notebooks.
Is there some problem with the mobile devices or is it a issue with the WiFi?
On my device I found the connection through Comm Manager>Wi-fi>Settings>Wireless LAN quite straightforward. Does not need any mac# assignment on the router as long as WEP/WPA keys are in router (router set in infrastructure mode). Other settings I used, if that's any help is in Configure Wireless Networks - Networks to Access - Only access points and in Network Adaptors - My network card connects to - The Internet.
Hope that helps.
Zarakiteque said:
So I'm facing this problem, generally not just on my Touch HD but also on a older Dell Axim x50v but also on a friends iPhone.
I got a WiFi network set up at home, secured etc. two notebooks connect over it to the internet on a daily basis, but I just can't get the HD or any other mobile device to connect to the Internet over the WiFi.
On my HD, I can easily connect to the WiFi, even edit router settings over it, but not the internet. The MAC of the HD is entered in the router to be given a fixed IP and is allowed to receive packets same as the tow notebooks.
Is there some problem with the mobile devices or is it a issue with the WiFi?
Click to expand...
Click to collapse
Hi was able to save this ans but forgot the source though.
1. Go to start/settings/connections and click 'Wi-Fi.
Click 'Wi-Fi' and from the drop down menu chose 'Work' (not 'The Internet') then click 'OK'.
(Seems crazy I know but that's WM terminology for you).
2. You should still be in start/settings/connections/ so click 'Connections' the 'Advanced' tab.
click 'Select Networks' and set both boxes to 'My Work Network'.
Click OK.
3. Now when you click Settings/Communications (in Touch Flo desktop) and turn on Wi-Fi every app that connects to the internet will automatically connect via your WiFi connection.
4. If you need to connect using your Telco’s Data connection (should you be away from a WiFi router:
From Settings/Communications click then 'Select Networks' and in the top box choose 'internet' or ('Optus internet settings' in my case).
Remember to disconnect using 'Select networks switch' and change it back to 'My Work Network' as per step 2 once your finished.
this solves my problem..
some though needs to boost there power settings. To do so;
Go to start/settings/connections and click 'Wi-Fi. Then go to advance then choose "power mode" tab. Then change the slide to middle from best battery or to best performance.
HTH.
I tried both suggestions and it still doesn't work for me. Well, it further hints towards a problem with my router settings, so gonna have to see if I can find the problem there.
When im at work i have access to wi-fi
When i walk home i dont have access to wi-fi
Then when i get home i have access to wi-fi again.
My question is how does it work, i mean at work i connect to work-wi-fi
Then i lose it when i walk home and im not sure the HTC touch HD automatically recognizes the home-wi-fi when i get home, i think it uses the gprs when getting mail etc, unless i tell it to connect to the wi-fi.
I would like it to be automated, so that when theres a wi-fi nearby that it can use, it will use it, and only as a last resort i would like it to use the gprs.
Can anyone explain how the HD does this?
There should be some way to set net priorities like in real windows ...
Actually when you connect to a wifi, the connection settings (e.g. network key etc.) of the network and the network's SSID (i.e. the network's name) is stored in your device. When you are in the range of a stored wifi your device will automatically connect to it (provided of course that you have the wif turned on).
I suggest that once you leave work turn the wifi off and as soon as you reach home turn it back on again.
Hope this helped...
You can check if, and to what wifi network the HD is connected (tap the wireless icon at the top of the screen). If it is connected to your home wifi, it uses that over GPRS. The best and fastest connections always gets priority.
hi,
I think the WiFi turns automagically off after a given time without connection.
In the "J.S. Advanced Configuration Tool" it says "2 min (default)" so i think this is the default system setting for this.
So you leave your work-wifi, walk home without a connection and at home, yor wifi is switched off.
Its possible to set "no timeout" (in "Advanced Config Tool" at least, don't know about a "normal" system-setting for this) but i think your battery will hate you for that
greetings
Seth
Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde
Doubt if this is an issue with the phone more likely to be a setup of the wireless.
What router do you use?
Do you have MAC Filtering enabled?
Do you use your router as a DHCP server?
Are there any error messages displayed on the phone?
When it doesnt connect and you tap the notification area (top bar to the right of START) do you have any messages there?
jderonde said:
Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde
Click to expand...
Click to collapse
I too had problems with WIFI. My home work network was visible but it would immediately drop or not be able to connect. A few days later it started working flawlessly and I have no idea what changed.
I am sure you have tried a soft reset but just in case...
Tony
I have a NetGear DG(Some Number) v4 ADSL wireless router, which i have set up and works for all of my other devices (ie. Laptops, PS3). With a simple encription key.
I get no messages etc, all it sais is that its 'not connected' and there are no new notificatons
It then persists in trying to connect again and again, when it cant connect for a while, it then comes up with 'new network connections found' in the notificatins area.
I have switched the power mode to best performance with no luck.
I have tried on 2 different networks now. including with all encription off. WEP and WPA-PSK - This is driving me nutz cuz i love the phone, i just want to use it to browse the web without paying out the nose for it.
DHCP server is dynamic from my ISP.
I have contacted HTC now about the issue, but im going to feel so stupid if it turns out to be somthing simple like a setting on the phone somewhere.
But thanks for the reply
Have you checked you arn't using MAC filtering?
Log-in to your router and check under Wireless settings > Wireless Station Access List.
While you are on your wireless setting page check what Encryption your using for WPA-PSK? TKIP? (The wrong encryption chosen will cause you not to be able to connect)
Ok maybe telling you how to suck eggs but on your phone:
Settings > Communication > Wifi
Select Advanced at the bottom right.
Select Change Network
Click Add new...
Type in the name of your network (The SSID also found under wireless settings, Case sensitive)
Select Connects to: The Internet
Leave the other two boxes unticked.
Click next.
Select the correct Authentication - WPA-PSK is different to WPA2-PSK. You will probably be using WPA-PSK.
Select the correct Encryption (Propably TKIP)
And type in your Network Key
Click Next and Finish.
How does this fair and what are the results of checking info on wireless setting page?
Im at work at the moment trying to connect to the WEP connection,
This connection most deffinatly does not have mac filtering on it, just asked the network tech.
Okies.....
Changed the network key to.... Shared key and it works
so i am guessing that it must be somthing to do with my setup at home..
Cheers guys
Cool.
Just match up the Authentication / Encryption / SSID and Network Key from the router to your phone setup and you should be fine.
HTC TD2 Wifi issues
Hi
There's some discussion around the web about this problem of encrypted wifi connectivity: a few things to note
1] the TD2 is _very_ sensitive to the power settings applied to the wifi chipset.
The default power saving settings are only likely to work if all other on-board devices - bluetooth, HSDPA, GPS [and maybe even the screen] are either off or in low power mode: the general recommendation seems to be that one adjusts the wifi device power to be "best performance" if one wants to guarantee connections.
2] several people have reported that both the wifi device [card] and the settings for the particular wifi lan [SSID] to which you are attempting to connect should both be configured for "Work" rather than "The Internet".
3] these secured/encrypted connection failures are not about the WiFi access point or router: I've personally tested with several different makes and models of Router and Access Point [3com, Cisco, Enterasys, Netgear, DLink, Belkin etc] - both on my own and on client networks where I have complete control of security, and have also methodically tested every single combination of TD2 setting for WEP and all variants of WPA. In each case my TD2 has failed to make a valid encrypted connection.
The same device will happily connect to "open" unencrypted access points and routers.
Other models of HTC device, such as the Tytyn II and Touch Pro work fine on the same access points and routers: so we can be pretty sure that this is specifically a TD2 issue.
Conversations with HTC's European Tech Support on this issue have not been helpful to date, but they HAVE pushed the issue further up the line, so there's a chance that we'll see a resolution.
Robert